Troubleshooting - Kenmore KH-7E01-SS Use & Care Manual

TROUBLESHOOTING

TROUBLESHOOTING
1. Check if the power cord is plugged into an electrical outlet; if not, plug in.
2. Check if electricity to the main fuse is working.
3. Error code shows on display:
E1 Error on display: Control unit overheat. Check installation clearances.
a) Pull the plug out.
b) Wait for 1 hour until the heater is cooled down.
c) Put the plug in and press the button
Note: The thermostat device takes action to automatically turn off the heater when the unit
overheats. Cool down the heater after 1 hour and re-start the heater.
E2 Error on display: Tip over function. Make sure that the unit is leveled and restart heater.
L1,2,3 shows in display, but no heat: Bulb is damaged. Please contact customer service.
ATTENTION:
1. Always disconnect the heater from the electricity supply and allow it to cool before attempting to
work on it.
2. If the heater has collected dust or dirt inside the unit or around the heating element, have to unit
cleaned by a qualified service agent. Do not operate the heater in this condition.
3. The only maintenance required is cleaning of the external surfaces of the heater.
4. Do not touch the heating element with bare fingers, as residue from your hand could affect the life of
the lamp. If it is accidentally touched, remove the finger marks with a soft cloth moistened with
mentholated spirit or alcohol. Allow to fully dry before operating.
5. Do not attempt to repair or adjust any electrical or mechanical functions on this heater.
6. The heater contains no user serviceable parts. Should the product suffer damage or breakdown, it
must be returned to the manufacturer or its service agent.
7. Damaged supply cords to be replaced by the manufacturer, service agent or similarly qualified
person in order to avoid hazard.
to restart the heater.
1-888-287-0735 M-F 8:00-5:00 PST
or visit www.kenmoreheaters.com
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