11. Error messages and remedies
Error message
Cause
Error Code 1
An active applicator was
removed during treatment.
Error Code 2
The device temperature is
too high.
Error Code 3–4
An application module has
reported an error.
Error Code 5–6
Power supply malfunction
Error Code 7–8
The controller has reported
an error.
Error Code 9–12
An application module has
reported an error.
Error Code 101
No applicator
is connected.
Error Code 104
An unknown applicator
was detected.
Error Code 105
The charge level of the
B.Box Evo Battery Stand
is too low.
If a warning message or error message is displayed,
it can be closed via <OK>.
Troubleshooting
Reconnect the applicator and restart the
treatment.
Check the ambient conditions and allow
the device to cool down. If in doubt, please
contact customer service.
Please contact customer service.
Please check possible sources of error,
such as the B.Box Evo Power Supply or
B.Box Evo Battery Stand (see technical
data). If in doubt, please contact customer
service.
Please contact customer service.
Please contact customer service.
Please connect an applicator.
The applicator module is invalid,
please contact customer service.
The B.Box Evo Battery Stand is requires
charging, please connect the B.Box Evo
Power Supply to charge it.
78
A1
B.Spot
A2
Warning: Applicator disconnected
Please reconnect your applicator.
Error code #1
https://support.bemergroup.com/
OK
Display in case of a warning
(e.g., applicator not connected to the controller)
If you have any questions, please contact BEMER customer service
21:13
A1
B.Spot
A2
Error: Internal error in application module.
Please change the applicator.
Error code #3
https://support.bemergroup.com/
Display in case of malfunction
(e.g., device overheated)
79
FR
EN
21:13
OK
Need help?
Do you have a question about the Therapy System Evo and is the answer not in the manual?
Questions and answers
I NEED TO RETURN THE EVO BOX- AND WAS TOLD TO TAKE THE BATTERY OUT=HAVE READ THE ANUAL 2X- WHERE IS THE BATTERY
The battery in the Bemer Therapy System Evo is located in the B.Box Evo Battery Stand, which supplies power to the B.Box Evo and makes it independent of the mains. The battery stand is connected in place of the regular stand, and its current battery status is displayed on the device.
This answer is automatically generated
What is error 13 on beme