The Print Settings Menu Is Not Displayed (Mac Os); Copies Are Made Or Faxes Are Sent Unintentionally; Sender's Fax Number Not Displayed; Sender's Fax Number Displayed On Received Faxes Is Wrong - Epson WF-C5890 Series User Manual

Solving Problems

The Print Settings Menu is Not Displayed (Mac OS)

The Epson Printer Driver has Not been Installed Correctly.
Solutions
If the Print Settings menu is not displayed on macOS Catalina (10.15) or later, macOS High Sierra
(10.13), macOS Sierra (10.12), OS X El Capitan (10.11), OS X Yosemite (10.10), OS X Mavericks (10.9),
the Epson printer driver has not been installed correctly. Enable it from the following menu.
Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax),
remove the printer, and then add the printer again.
macOS Mojave (10.14) cannot access Print Settings in applications made by Apple such as TextEdit.

Copies are Made or Faxes are Sent Unintentionally

Foreign objects are touching the optical touch panel.
Solutions
Select Settings > General Settings > Basic Settings > Wake from Sleep, and then turn off Touch LCD
Screen to Wake. The printer will not return from sleep mode (power saving) until you press the
button.

Sender's Fax Number Not Displayed

The sender's fax number is not set to the sender's machine.
Solutions
The sender may not have set the fax number. Contact the sender.

Sender's Fax Number Displayed on Received Faxes is Wrong

The sender's fax number set to the sender's machine is wrong.
Solutions
The sender may have set the fax number incorrectly. Contact the sender.

Cannot Make Calls on the Connected Phone

Contact your printer administrator to check the external phone connection and printer settings. For printer
administrators, see the following section to troubleshoot fax problems.
"Cannot Make Calls on the Connected Telephone" on page 137
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Cannot Operate the Printer as Expected
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Operations are Slow
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