Related Manuals for Dell EMC Unity All Flash
Summary of Contents for Dell EMC Unity All Flash
- Page 1 Dell EMC Unity™ All Flash and Unity Hybrid Unity 480/F, Unity 680/F, Unity 880/F Installation and Service Guide Part Number: 302-005-519 June 2021 Rev. 02...
- Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2019 - 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
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Page 3: Table Of Contents
Contents Additional resources..................................7 Chapter 1: Installation Procedures....................8 Before you begin..................................8 Installation workflow including optional DAEs......................8 Site and equipment preparation............................9 Unpack the DPE................................. 10 Record the product serial number from the DPE....................... 11 Install the rails in the cabinet............................11 Install the DPE on the rails...............................12 Secure the system in the cabinet.......................... - Page 4 Verifying the operation of the new part in Unisphere..................37 Replace a power supply..............................37 Identifying and locating the faulted part in Unisphere..................37 DPE power supply LEDs............................38 Remove a power supply.............................38 Install a power supply..............................39 Verifying the operation of the new part in Unisphere..................40 Returning a faulted part.............................40 Replace an embedded module............................
- Page 5 DPE I/O module LEDs..............................62 Remove a faulted I/O module..........................62 Install a new I/O module............................63 Rebooting a SP assembly into Normal Mode......................64 Verifying the operation of the new part in Unisphere..................64 Returning a faulted part.............................64 Add an I/O module................................64 Locating a slot for a new I/O module........................65 Remove a filler I/O module............................
- Page 6 Identifying and locating the faulted part in Unisphere..................92 Preparing the storage processor (SP) for service....................92 Remove the SP assembly............................93 Remove the top cover from the SP assembly..................... 95 Transfer parts from the faulted SP assembly to the replacement SP assembly.........96 Install the top cover on the SP assembly......................
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Page 7: Additional Resources
For product and feature documentation or release notes, go to Unity Technical Documentation at: https://www.dell.com/ unitydocs. Troubleshooting For information about products, software updates, licensing, and service, go to Support (registration required) at: https:// www.dell.com/support. After logging in, locate the appropriate product page. Additional resources... -
Page 8: Chapter 1: Installation Procedures
2. Complete the Configuration Worksheet. The Configuration Worksheet is available for download from https://www.dell.com/support. Configuration worksheet information is also included in Configuration Worksheet. -
Page 9: Site And Equipment Preparation
c. Rack and install the storage system. d. Cable the system components. e. Power up the system components. f. Use the Connection Utility (CU) to discover and configure the system management IP address for network management. g. Launch a browser, log in to the system, and follow the Unisphere Initial Configuration Wizard tasks to complete the initial system configuration. -
Page 10: Unpack The Dpe
● SMTP server network connection to the storage system and the management host (optional) ● If you are using the Connection Utility, the management port and login information required includes: ○ A static IP address for the system ○ The subnet mask of the LAN to which the system is connected ○... -
Page 11: Record The Product Serial Number From The Dpe
Record the product serial number from the DPE The PSNT for the 25-slot DPE is a black pull-out tag that is located between the drives in slots 16 and 17. Figure 1. Location of the product serial number tag Pull the tag out and record the product serial number from the tag on the Configuration Worksheet. The product serial number is three letters followed by 11 numbers. -
Page 12: Install The Dpe On The Rails
Figure 2. Installing the rails 5. Repeat for the other rail. Install the DPE on the rails Steps 1. Lift the enclosure and slide it onto the rails from the front of the cabinet. 2. Push the system into the rack until the slam latches engage and lock the system into the rack. Ensure that the enclosure is flush with the front of the rack, fully seated in the cabinet, and does not slide out. -
Page 13: Secure The System In The Cabinet
Additional information about the ports and cabling is in the Hardware Information Guide, available on the Unity Info Hub at https://www.dell.com/unitydocs or on Online Support (https://www.dell.com/support). Install optional DAEs If you are installing one or more optional DAEs, see Unpack the (optional) disk-array enclosures for installation instructions. -
Page 14: Connect Power To The Dpe
If you are not installing an optional DAE, continue to the next section. Connect power to the DPE Prerequisites All components must be racked and the network cabling completed before connecting the storage system to power and booting the system. Steps 1. - Page 15 This section calls out only the LEDs that you need to verify to ensure that the system powered up correctly. NOTE: The Unity Hardware Information Guide provides more details on all system LEDs. The array is powered up and ready to run the Connection Utility when the SP Fault LED shows intervals of amber for one second and blue for three seconds.
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Page 16: Installing The Front Bezel
DPE front status LEDs Figure 8. DPE and drive LEDs Table 2. DPE and drive LEDs Location State Description Drive fault Amber Fault has occurred. No fault has occurred, normal operation. Drive active Blue Drive activity. Drive is powered off. DPE fault/power Blue Power is on. -
Page 17: Connect A Windows-Based Computer To Your Storage System
Edition servers, Policy Manager, or managed devices), they must have static IP addresses. Leases for the IP addresses that Dell EMC devices use cannot be set to expire. It is recommended that you assign static IP addresses to those devices you plan to have managed by ESRS. -
Page 18: Manually Assigning A Static Storage System Management Port Ip Address
Download and install the Connection Utility software Steps 1. Download the Connection Utility installation program from the Dell EMC Online Support website (https://www.dell.com/ support), under the Downloads selection on the menu bar of the product page for your storage system. -
Page 19: Run The Connection Utility
To use the Auto Discover method, install the Connection Utility on a computer in the same subnet as the storage system's management port. 3. Launch the Connection Utility. In Windows: C:\Program Files\DELL EMC\Unity\ConnectionUtility NOTE: The Connection Utility automatically sets the displayed language based on the settings of the computer. To change the language displayed in the Connection Utility, select the language from the list under Change language:. -
Page 20: Unpack The (Optional) Disk-Array Enclosures
Next steps In a web browser, access Unisphere by specifying the URL: http://<ip_address>/. Where, <ip_address> is the IP address you set for the storage system. NOTE: Refer to the Configuration Worksheet for information on the user credentials you must use the first time you log on. The Initial Configuration Wizard launches the first time you access Unisphere. -
Page 21: 25-Drive Dae Container Contents
Component Quantity Power cords (AC or DC) AC power cords DC power cords Bezel for disk-array enclosure (with key) SAS cables (either 1 meter or 2 meter copper) that connect disk-array enclosures to each other (1 meter cables) or to DPE (2 meter cables) 25-drive DAE container contents Verifying shipping package contents... -
Page 22: Install The Disk Array Enclosure
Component Quantity Rail kit, including Snap-in rails (2) Screws (3 per rail) CL5583 Power cords Bezel for disk-array enclosure (with key) mini-SAS HD cables (either 1 meter or 2 meter copper) that connect disk-array enclosures to each other (1 meter cables) or to DPE (2 meter cables) Install the disk array enclosure There are two types of DAEs. - Page 23 Key Tabs CL5866 Figure 10. Key tabs at rear rail top and bottom edge NOTE: As the key tabs and adaptors are pushed into the rear mounting holes, the spring clips will ride over the cabinet channel and snap into place. 2.
- Page 24 F r o CL5868 Figure 12. Securing the Spring Clips 4. From the rear of the cabinet, secure the rail in place using one M5 screw on each rail. Left Rear Right Rear CL5869 Figure 13. Installing the M5 Screw Installing the DAE on the rails About this task WARNING:...
- Page 25 CL5845 Figure 14. Sliding the enclosure onto the rails 2. Once the enclosure is completely seated into the rear tabs, secure the front of the enclosure to the front vertical channels with four screws (two per side), but do not tighten the screws until they are all in place. Rear Screws (2) Front...
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Page 26: Install 25-Drive Dae
Install 25-drive DAE Installing the rails in the cabinet About this task NOTE: The snap-in rails are dedicated left and right, and cannot be interchanged. Steps 1. Orient the rails. Face the front of the cabinet when orienting the left and right rail placement. The front edge of each rail is stamped L or R. - Page 27 CAUTION: Ensure the holes on the rail line up with the holes on the cabinet. This will ensure proper alignment of the rails. Also, check that the rails are level from front-to-back and left-to-right. Ensure you are using the same unit markers from the front of the cabinet to the rear of the cabinet. 6.
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Page 28: Cabling The Dpe To A Dae
CL5994 Figure 20. Rail tabs securing the rear of the enclosure 2. Secure the front of the enclosure to the front vertical channels with four screws (two per side), but do not tighten the screws until they are all in place. Figure 21. -
Page 29: Cabling The First Optional Dae To Create Back-End Bus 1
The storage processors connect to the DAEs with mini-SAS HD cables. The cables connect LCCs in the DAEs of a storage platform in a daisy-chain topology. The mini-SAS HD ports on the storage processors in the DPE are labeled 0 and 1. Mini-SAS HD port 0 is connected internally to the SAS expander that connects the drives on the front of the DPE. -
Page 30: Cabling The Second Optional Dae To Create Back-End Bus 0
Cabling the second optional DAE to create back-end bus 0 Connect the second optional expansion DAE to the DPE expansion port 0 to extend back-end bus 0 (BE0) and designate this DAE as enclosure 0 of this bus. We refer to the address of this enclosure as BE0 Enclosure 0 (0_0). About this task NOTE: When cabling the 15-drive DAE LCC SAS ports, ensure that the cables do not overlap behind the DAE. -
Page 31: Connecting Power To The Dae
Connect the DAE to another DAE Figure 24. 25-drive DAE extended to a 15-drive DAE Connecting power to the DAE Steps 1. Verify that the cabinet circuit breakers are in the On position and that power is connected to the cabinet. 2. - Page 32 Figure 26. Connecting power cables to the 2U, 25-drive DAE 3. Secure each power cable to the power supply with the cable retention bail. 4. Connect the power to the each DAE as follows: a. Connect the power cable for LCC A to PDU A. b.
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Page 33: Chapter 2: Service Procedures
Service Procedures This document describes how to replace parts or add new parts to a system. Before you service the system, ensure that you have received the new part and have correctly identified its intended location in the system. Go to the Unisphere Service section for instructions on how to identify failures, order new parts and safely handle hardware components. -
Page 34: Install A 2.5" Drive
Figure 27. Removing a 2.5" drive 3. Place the drive on a static-free surface. Install a 2.5" drive About this task NOTE: If you are installing multiple drives in a system that is powered up, wait at least 10 seconds before sliding the next drive into position. -
Page 35: Verifying The Operation Of The New Part In Unisphere
Verifying the operation of the new part in Unisphere Verify that the new part is recognized by your system, and operating correctly. Steps 1. In Unisphere, select System View. 2. On the Summary page, confirm that the system status is OK. 3. -
Page 36: Install A 2.5" Sas Or Sas Flash Drive
Figure 29. Removing a drive filler module Install a 2.5" SAS or SAS Flash drive About this task NOTE: If you are installing multiple drives in a system that is powered up, wait at least 10 seconds before sliding the next drive into position. -
Page 37: Verifying The Operation Of The New Part In Unisphere
Figure 30. Installing a 2.5" drive Verifying the operation of the new part in Unisphere Verify that the new part is recognized by your system, and operating correctly. Steps 1. In Unisphere, select System View. 2. On the Summary page, confirm that the system status is OK. 3. -
Page 38: Dpe Power Supply Leds
DPE power supply LEDs Use the fault LEDs to identify the faulted part. Figure 31. DPE power supply LEDs Table 3. DPE power supply LEDs Location State Description AC power (input) Green AC power is on. AC power is off. Verify source power DC power (output) Green DC power is on. -
Page 39: Install A Power Supply
2. Push and hold the orange release tab to the left (to the right for the bottom power supply) and grasp the power supply by its handle. Remove the power supply by pulling it from the SP assembly. Figure 33. Removing a power supply Install a power supply About this task The power supplies are installed in the top and bottom SP assemblys, meaning that the top power supply is installed upside-... -
Page 40: Verifying The Operation Of The New Part In Unisphere
Figure 35. Inserting the power cable Verifying the operation of the new part in Unisphere Verify that the new part is recognized by your system, and operating correctly. Steps 1. In Unisphere, select System View. 2. On the Summary page, confirm that the system status is OK. 3. -
Page 41: Identifying And Locating The Faulted Part In Unisphere
Identifying and locating the faulted part in Unisphere Before you replace a faulted part, locate its placement within the storage system. Steps 1. In Unisphere, select System View. 2. Select the Enclosures page. 3. Locate the faulted part marked orange, and displayed in the Enclosures view. Preparing the SP assembly for service About this task Reset and hold is a special state during which power is maintained to the SP assembly so that I/O modules, embedded modules,... -
Page 42: Remove A Faulted Embedded Module
Table 4. Embedded module LEDs (continued) Location State Description No fault has occurred, normal operation. Ethernet port link Green Link established. No link established. Ethernet port activity Amber blinking Port activity. No port activity. SAS port/activity Link Blue SAS port link is up. No link established. - Page 43 Figure 37. Releasing the lever on the embedded module 3. Pull the release lever away from the system. The embedded module releases from the system as you pull the lever. Figure 38. Removing the embedded module from the system 4. Remove the embedded module from the slot. Service Procedures...
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Page 44: Transfer The 4-Port Card
Transfer the 4-port card If you are replacing the embedded module, remove the 4-port card from the old embedded module and install it into the new embedded module. Do not transfer the 4-port card while replacing a SP assembly. Remove a 4-port card Steps 1. -
Page 45: Install An Embedded Module
2. Align the white pegs beneath the holes on the 4-port card. CAUTION: Do not force the 4-port card into place. If the 4-port card does not smoothly seat, re-align the pegs and try again. Figure 41. Seating the 4-port card 3. -
Page 46: Rebooting A Sp Assembly Into Normal Mode
Figure 43. Installing the embedded module 2. When the embedded module is fully seated, push the release lever back into the system until the orange tab locks the lever in place. Figure 44. Locking the release lever 3. Connect each cable into the same port from which it was removed. Rebooting a SP assembly into Normal Mode Prerequisites Ensure that the replacement I/O module, embedded module, or 4-port card has been correctly installed using Unisphere. -
Page 47: Verifying The Operation Of The New Part In Unisphere
Verifying the operation of the new part in Unisphere Verify that the new part is recognized by your system, and operating correctly. Steps 1. In Unisphere, select System View. 2. On the Summary page, confirm that the system status is OK. 3. - Page 48 Figure 45. Releasing the lever on the embedded module 3. Pull the release lever away from the system. The embedded module releases from the system as you pull the lever. Figure 46. Removing the embedded module from the system 4. Remove the embedded module from the slot. Service Procedures...
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Page 49: Identify The Location For The New 4-Port Card
Identify the location for the new 4-port card Ensure that you install the new 4-port card in the correct location. Install the new 4-port card in slot 0 within the embedded module. When looking at the embedded module from the front, slot 0 is on the left side of the embedded module. -
Page 50: Install An Embedded Module
6. Install the air dam that came with the 4-port card, and tighten the four captive screws. 7. If the 4-port card includes SFPs, install them into the embedded module. Install an embedded module Steps 1. Align the embedded module with the empty slot and carefully push it into the slot. As the embedded module is installed, the release lever rotates inward. -
Page 51: Rebooting A Sp Assembly Into Normal Mode
NOTE: Ensure that you install the 4-port card in the same slot on SP B that was used on SP A. Steps 1. Place SP B into reset and hold. 2. Locate the slot for the new 4-port card on SP B. 3. -
Page 52: Replace A 4-Port Card
3. Select the Enclosures page. 4. Verify that the part appears with the OK status in the enclosure view. You may need to refresh Unisphere by clicking on the refresh icon next to the Enclosures view. If the system health monitor shows the part as faulted, contact your service provider. Replace a 4-port card Take the following actions to remove the 4-port card and install the replacement 4-port card into the system. - Page 53 Figure 51. Embedded module LEDs Table 5. Embedded module LEDs Location State Description Embedded module power Amber Embedded module has faulted. No fault has occurred, normal operation. Ethernet port link Green Link established. No link established. Ethernet port activity Amber blinking Port activity.
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Page 54: Remove An Embedded Module
Remove an embedded module Steps 1. Label and disconnect all cables attached to the embedded module. 2. Push the orange tab to release the lever. Figure 52. Releasing the lever on the embedded module 3. Pull the release lever away from the system. The embedded module releases from the system as you pull the lever. Figure 53. -
Page 55: Remove A 4-Port Card
Remove a 4-port card Steps 1. Remove the SFPs from the front of the embedded module. 2. Remove the air dam at the front of the embedded module by loosening the four captive screws. 3. Push down the two blue tabs on the back of the 4-port card to release the 4-port card. Figure 54. -
Page 56: Install An Embedded Module
Figure 56. Seating the 4-port card 3. Gently push down on the upper-left circle on the 4-port card. 4. Push up on the blue tabs until they lock into place. Figure 57. Locking the 4-port card into position 5. Replace the air dam and tighten the four captive screws. 6. -
Page 57: Rebooting A Sp Assembly Into Normal Mode
Figure 58. Installing the embedded module 2. When the embedded module is fully seated, push the release lever back into the system until the orange tab locks the lever in place. Figure 59. Locking the release lever 3. Connect each cable into the same port from which it was removed. Rebooting a SP assembly into Normal Mode Prerequisites Ensure that the replacement I/O module, embedded module, or 4-port card has been correctly installed using Unisphere. -
Page 58: Verifying The Operation Of The New Part In Unisphere
Verifying the operation of the new part in Unisphere Verify that the new part is recognized by your system, and operating correctly. Steps 1. In Unisphere, select System View. 2. On the Summary page, confirm that the system status is OK. 3. -
Page 59: Verifying The Operation Of The New Part In Unisphere
If the commit of the new I/O ports fails, please wait 15 minutes for the system to fully boot and then re-attempt the commit process. Verifying the operation of the new part in Unisphere Verify that the new part is recognized by your system, and operating correctly. Steps 1. -
Page 60: Install An Sfp Module
Install an SFP module Steps 1. Verify that the replacement SFP module has the same part number as the failed SFP module. The part number is on a label attached to the SFP module. 2. Push the spring release latch up and slide the new SFP module into the port until it is securely connected. EMC3550 Figure 62. -
Page 61: Replace An I/O Module
Replace an I/O module Take the following actions to remove the faulted I/O module and install the replacement I/O module into the system. Identifying and locating the faulted part in Unisphere Before you replace a faulted part, locate its placement within the storage system. Steps 1. -
Page 62: Dpe I/O Module Leds
DPE I/O module LEDs Use the fault LEDs to identify the faulted part. Figure 63. DPE I/O module LEDs Table 6. DPE I/O module LEDs Location State Description Port link Green or blue Link up Link down Power fault Green Power on Amber Power fault... -
Page 63: Install A New I/O Module
Figure 65. Removing the I/O module Install a new I/O module Steps 1. Align the module with the empty slot and carefully push the module into the slot. Figure 66. Installing an I/O module 2. When the I/O module appears seated, push and release the small button on the handle. ●... -
Page 64: Rebooting A Sp Assembly Into Normal Mode
Rebooting a SP assembly into Normal Mode Prerequisites Ensure that the replacement I/O module, embedded module, or 4-port card has been correctly installed using Unisphere. The replaced part's status indicates that the module is powered off and will power on during the next system reboot. About this task Reboot the recently serviced SP assembly into Normal Mode using the procedure that follows: Steps... -
Page 65: Locating A Slot For A New I/O Module
NOTE: If the SAS back-end I/O module is powered on without any cables inserted, it is automatically set at x4 and cannot be used for x8 lane cabling. Locating a slot for a new I/O module About this task Locate the slot with the I/O filler module that you want to replace with the new I/O module. Remove a filler I/O module Steps 1. -
Page 66: Verifying That The New I/O Ports Are Recognized
Verifying that the new I/O ports are recognized About this task Verify that the new I/O ports are recognized by your system and is not faulted using the procedure that follows. NOTE: Do not attempt to commit the new I/O ports at this time. Wait until directed later in this procedure for the appropriate point to commit both new I/O ports. -
Page 67: Identifying And Locating The Faulted Part In Unisphere
Identifying and locating the faulted part in Unisphere Before you replace a faulted part, locate its placement within the storage system. Steps 1. In Unisphere, select System View. 2. Select the Enclosures page. 3. Locate the faulted part marked orange, and displayed in the Enclosures view. Preparing the storage processor (SP) for service About this task To protect your system from accidental data loss during this maintenance activity, prepare the SP for service. -
Page 68: Remove The Sp Assembly
Table 7. Storage processor assembly LEDs (continued) Location State Description Blue and amber System not initialized. A management alternating (blue IP address has not been assigned. for 3 seconds) Blue and amber Storage processor assembly in Service alternating at one Mode. -
Page 69: Remove The Top Cover From The Sp Assembly
NOTE: Do not remove any cables from the other SP assembly. 3. Pull the orange release trigger while gently pushing in on the SP assembly. The hook disengages from the locking mechanism, and the release tab slides out. NOTE: The SP assembly comes completely out of the chassis. Be prepared to support the SP assembly to avoid dropping it. -
Page 70: Remove The Faulted Fan Module
Figure 74. Releasing the top cover 2. Lift the top cover upward and remove it from the SP assembly. Figure 75. Removing the top cover Remove the faulted fan module Steps 1. Disconnect the fan module power cable from the motherboard. Service Procedures... -
Page 71: Install A New Fan Module
Figure 76. Disconnecting fan power cable 2. Unhook the fan module power cable from the cable holder. 3. Squeeze the blue release tabs. 4. Lift the fan module away from the motherboard. Figure 77. Removing the fan from the motherboard Install a new fan module Steps 1. -
Page 72: Install The Top Cover On The Sp Assembly
Figure 78. Installing the fan module Install the top cover on the SP assembly Steps 1. Position the top cover over the SP assembly and align it with the slots in the sides at the rear of the SP assembly. Figure 79. -
Page 73: Install The Sp Assembly
Figure 80. Securing the top cover Install the SP assembly Steps 1. Align the pins on the top of the SP assembly with the grooves on the top of the chassis. 2. Slide the SP assembly into the chassis until it stops, about halfway in. Figure 81. -
Page 74: Rebooting An Sp Assembly Into Normal Mode
Figure 82. Installing the SP assembly 4. Pull the orange release trigger and push in gently to re-engage the locking mechanism. If the black release tab comes out when pulled, the locking mechanism is not engaged. Rebooting an SP assembly into Normal Mode Prerequisites If you removed the SP assembly during the replacement, wait about 10-15 minutes after reinserting the SP assembly into the system to allow the SP assembly to fully reboot into Service Mode. -
Page 75: Returning A Faulted Part
Returning a faulted part About this task We appreciate the return of defective material within 5 business days (for US returns). For International customers, please return defective material within 5-10 business days. All instructions and material required to return your defective part were supplied with your good part shipment. -
Page 76: Remove The Sp Assembly
Figure 83. Storage processor assembly LEDs Table 8. Storage processor assembly LEDs Location State Description Storage processor assembly fault Amber Fault has occurred. Blue A management IP address has been assigned. Amber or blue System is booting. blinking Blue and amber System not initialized. - Page 77 NOTE: If the I/O module and network cables are not already labeled, label them clearly for reconnecting later. Figure 84. Removing the power cable 2. Disconnect the network and all other cables from the back of the I/O modules and network ports on the SP assembly. NOTE: Do not remove any cables from the other SP assembly.
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Page 78: Remove The Top Cover From The Sp Assembly
Figure 86. Removing the SP assembly 5. Place the SP assembly on a clean, flat, static-free work surface. Remove the top cover from the SP assembly Prerequisites After removing the SP assembly from the rack, wait at least 30 seconds to ensure that the internal battery has had time to power off. -
Page 79: Remove The Faulted Dual Inline Memory Module
Figure 88. Removing the top cover Remove the faulted dual inline memory module Steps 1. Locate the faulted DIMM in the SP assembly. The DIMMs are identified by white or black retaining tabs. 2. Depress the white or black retaining tabs downward to free the DIMM from its slot. 3. -
Page 80: Install The Top Cover On The Sp Assembly
Figure 90. Installing the DIMM 3. Ensure that the tabs have locked into place and the DIMM is secure. Install the top cover on the SP assembly Steps 1. Position the top cover over the SP assembly and align it with the slots in the sides at the rear of the SP assembly. Figure 91. -
Page 81: Install The Sp Assembly
Figure 92. Securing the top cover Install the SP assembly Steps 1. Align the pins on the top of the SP assembly with the grooves on the top of the chassis. 2. Slide the SP assembly into the chassis until it stops, about halfway in. Figure 93. -
Page 82: Rebooting An Sp Assembly Into Normal Mode
Figure 94. Installing the SP assembly 4. Pull the orange release trigger and push in gently to re-engage the locking mechanism. If the black release tab comes out when pulled, the locking mechanism is not engaged. Rebooting an SP assembly into Normal Mode Prerequisites If you removed the SP assembly during the replacement, wait about 10-15 minutes after reinserting the SP assembly into the system to allow the SP assembly to fully reboot into Service Mode. -
Page 83: Returning A Faulted Part
Returning a faulted part About this task We appreciate the return of defective material within 5 business days (for US returns). For International customers, please return defective material within 5-10 business days. All instructions and material required to return your defective part were supplied with your good part shipment. -
Page 84: Remove The Sp Assembly
Figure 95. Storage processor assembly LEDs Table 9. Storage processor assembly LEDs Location State Description Storage processor assembly fault Amber Fault has occurred. Blue A management IP address has been assigned. Amber or blue System is booting. blinking Blue and amber System not initialized. - Page 85 NOTE: If the I/O module and network cables are not already labeled, label them clearly for reconnecting later. Figure 96. Removing the power cable 2. Disconnect the network and all other cables from the back of the I/O modules and network ports on the SP assembly. NOTE: Do not remove any cables from the other SP assembly.
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Page 86: Remove The Top Cover From The Sp Assembly
Figure 98. Removing the SP assembly 5. Place the SP assembly on a clean, flat, static-free work surface. Remove the top cover from the SP assembly Prerequisites After removing the SP assembly from the rack, wait at least 30 seconds to ensure that the internal battery has had time to power off. -
Page 87: Remove The Faulted M.2 Ssd
Figure 100. Removing the top cover Remove the faulted M.2 SSD Steps 1. Locate the M.2 SSD adaptor in the SP assembly. You can identify the M.2 SSD adaptor by the blue retaining tabs. 2. Press the blue retaining tabs downward to free the M.2 SSD adaptor from its slot. 3. -
Page 88: Install The M.2 Ssd
Figure 102. Removing the M.2 SSD from the M.2 SSD adaptor Install the M.2 SSD Steps 1. Place the M.2 SSD into the M.2 SSD adaptor. NOTE: The side of the M.2 SSD with the barcodes should be facing up. 2. -
Page 89: Install The Top Cover On The Sp Assembly
Figure 104. Installing the M.2 SSD adaptor Install the top cover on the SP assembly Steps 1. Position the top cover over the SP assembly and align it with the slots in the sides at the rear of the SP assembly. Figure 105. -
Page 90: Install The Sp Assembly
Figure 106. Securing the top cover Install the SP assembly Steps 1. Align the pins on the top of the SP assembly with the grooves on the top of the chassis. 2. Slide the SP assembly into the chassis until it stops, about halfway in. Figure 107. -
Page 91: Rebooting An Sp Assembly Into Normal Mode
Figure 108. Installing the SP assembly 4. Pull the orange release trigger and push in gently to re-engage the locking mechanism. If the black release tab comes out when pulled, the locking mechanism is not engaged. Rebooting an SP assembly into Normal Mode Prerequisites If you removed the SP assembly during the replacement, wait about 10-15 minutes after reinserting the SP assembly into the system to allow the SP assembly to fully reboot into Service Mode. -
Page 92: Returning A Faulted Part
Returning a faulted part About this task We appreciate the return of defective material within 5 business days (for US returns). For International customers, please return defective material within 5-10 business days. All instructions and material required to return your defective part were supplied with your good part shipment. - Page 93 Figure 109. Storage processor assembly LEDs Table 10. Storage processor assembly LEDs Location State Description Storage processor assembly fault Amber Fault has occurred. Blue A management IP address has been assigned. Amber or blue System is booting. blinking Blue and amber System not initialized.
- Page 94 NOTE: If the I/O module and network cables are not already labeled, label them clearly for reconnecting later. Figure 110. Removing the power cable 2. Disconnect the network and all other cables from the back of the I/O modules and network ports on the SP assembly. NOTE: Do not remove any cables from the other SP assembly.
- Page 95 Figure 112. Removing the SP assembly 5. Place the SP assembly on a clean, flat, static-free work surface. Remove the top cover from the SP assembly Prerequisites After removing the SP assembly from the rack, wait at least 30 seconds to ensure that the internal battery has had time to power off.
- Page 96 Figure 114. Removing the top cover Transfer parts from the faulted SP assembly to the replacement SP assembly Transfer the following components from the faulted SP assembly to the corresponding locations in the replacement SP assembly. To help ensure the correct placement in the enclosure, transfer only one component at a time. ●...
- Page 97 Figure 115. Releasing the internal battery backup module 4. Lift the internal battery backup module away from the motherboard. Figure 116. Removing the internal battery backup module 5. Remove the cable from the internal battery backup module by squeezing the white tab and lifting upward. Install the internal battery backup module About this task Service Procedures...
- Page 98 Steps 1. Connect the internal battery backup module cable to the internal battery backup module. 2. Place the internal battery backup module into position on the motherboard. Figure 117. Installing the internal battery backup module 3. Press downward on the internal battery backup module to lock it into position. 4.
- Page 99 Install the top cover on the SP assembly Steps 1. Position the top cover over the SP assembly and align it with the slots in the sides at the rear of the SP assembly. Figure 119. Aligning the top cover 2.
- Page 100 Figure 121. Sliding the SP assembly halfway into the chassis 3. Pull the black release tab out completely, and slide the rest of the SP assembly back into the chassis. The black release tab slides back into the system as it is inserted. Figure 122.
- Page 101 Steps 1. Open Unisphere and select Service, then Service Tasks. 2. Under the name of the SP assembly where you installed the new part, select Reboot and the click Execute. 3. When prompted, enter the service password to put the SP assembly into Normal Mode. It may take up to 15 minutes for the system to complete its reboot, and return to normal mode.
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Page 102: Appendix A: Configuration Worksheet
NOTE: Sites with restricted Internet access must obtain the Connection Utility software and product license keys in advance to configure the system. Go to the Unity Info Hub at https://www.dell.com/unitydocs for detailed instructions. Online Support Enter the following information related to your Online Support account:... - Page 103 Item Value ● Management IPv4 and/or IPv6 address to assign to the storage system. Subnet Mask (IPv4 only): ● IP address mask that identifies the range of IP addresses in the subnet where storage system is connected. Gateway: ● Default gateway IP address of the storage system management interface.
- Page 104 NAS Servers (optional) Refer to the NAS Server Wizard Online Help for more information about configuring NAS servers. NOTE: Visit the Unity Info Hub page at https://www.dell.com/unitydocs for more information about configuring your storage system. Configuration Worksheet...
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Page 105: Appendix B: Safety Precautions For Handling Replaceable Units
Safety precautions for handling replaceable units Review these safety considerations before replacing any parts to avoid damage to your system. Topics: • Handling replaceable units • Standard touch point colors Handling replaceable units This section describes the precautions that you must take and the general procedures that you must follow when removing, installing, and storing any replaceable unit. -
Page 106: Hardware Acclimation Times
● If you must move around the room or touch other surfaces before installing a unit, first place the unit back in the antistatic bag. When you are ready again to install the unit, repeat these procedures. Hardware acclimation times Units must acclimate to the operating environment before applying power. -
Page 107: Unpacking A Part
● Store a replaceable unit in the antistatic bag and the specially designed shipping container in which you received it. Use the antistatic bag and special shipping container when you need to return the replaceable unit. ● Replaceable units must acclimate to the operating environment before applying power. This requires the unpackaged component to reside in the operating environment for up to 16 hours in order to thermally stabilize and prevent condensation.