Do you have a question about the HELIOS and is the answer not in the manual?
Questions and answers
Chris Wendell
January 23, 2025
I can't get it to turn on. It's says 100% charged
1 comments:
Mr. Anderson
February 10, 2025
If your Hover-1 HELIOS shows 100% charged but will not turn on, consider these possible reasons:
1. Kick-To-Start Feature: The scooter will not accelerate unless it is moving at least 1.8 mph (3 km/h). Try pushing off the ground before pressing the throttle. 2. Power Button Issue: Ensure you are pressing the power button correctly and holding it long enough. 3. Battery Connection: The lithium-ion battery is built-in and should not be removed. If there is a connection issue, it may need professional servicing. 4. Overheating or Temperature Issues: The scooter operates between 32°F - 104°F (0°C - 40°C). If the temperature is outside this range, the battery may not function properly. 5. Component Wear or Damage: If there are cracks, scratches, or discoloration in stressed areas, a component may have failed and needs replacement.
If none of these resolve the issue, the scooter may require professional inspection.
Need help?
Do you have a question about the HELIOS and is the answer not in the manual?
Questions and answers
I can't get it to turn on. It's says 100% charged
If your Hover-1 HELIOS shows 100% charged but will not turn on, consider these possible reasons:
1. Kick-To-Start Feature: The scooter will not accelerate unless it is moving at least 1.8 mph (3 km/h). Try pushing off the ground before pressing the throttle.
2. Power Button Issue: Ensure you are pressing the power button correctly and holding it long enough.
3. Battery Connection: The lithium-ion battery is built-in and should not be removed. If there is a connection issue, it may need professional servicing.
4. Overheating or Temperature Issues: The scooter operates between 32°F - 104°F (0°C - 40°C). If the temperature is outside this range, the battery may not function properly.
5. Component Wear or Damage: If there are cracks, scratches, or discoloration in stressed areas, a component may have failed and needs replacement.
If none of these resolve the issue, the scooter may require professional inspection.
This answer is automatically generated