Troubleshooting
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Crash recovery
In the unlikely event that your smartphone stops
responding to touches and key presses, try a quick
reset. Remove the back cover and battery ("Assemble &
charge" on page 3), then replace and switch your
smartphone on as usual.
Reset
To reset your smartphone to factory settings and erase
all the data on your smartphone, press Menu
Settings
Privacy
Factory data reset
Reset
>
>
>
>
phone
.
Warning:
All data on your smartphone will be deleted.
(Nothing on your memory card is deleted.)
Service & repairs
If you have questions or need assistance, go to
http://www.motorola.com/support, where you can
select from a number of customer care options. You
can also contact the Motorola Customer Support
Center at 1-800-734-5870 (United States),
1-888-390-6456 (TTY/TDD United States for hearing
impaired), or 1-800-461-4575 (Canada).
Troubleshooting
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