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Related Manuals for LEGRAND NEAT NOVO
Summary of Contents for LEGRAND NEAT NOVO
- Page 1 NOVO Handbook for Technical Administrators Technical Handbook NE41 15013-02 v2.0...
- Page 2 Hereby NEAT Electronics AB declares that the radio equipment NOVO is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet ad- dress: www.neat-group.com/downloads/documentation © 2015 Legrand All rights reserved. Document number: NE41 15013-02 v2.0 Revision date: 2020-01-15 NEAT Electronics AB Varuvägen 2...
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Page 3: Table Of Contents
Content Introduction Intended use About this handbook The main unit Overview Buttons 2.2.1 Alarm button (B1) 2.2.2 Reset button (B2) 2.2.3 Extra button (B3) LEDs Connectors on NOVO 2.4.1 IP connector (C1) 2.4.2 AC connector (C2) External MOBILE antenna (EA) Connectors on NOVO PSTN/GSM, NOVO PSTN+ and NOVO PSTN 2.6.1 TELE connector (C1) - Page 4 Alarm functions User alarms 4.1.1 Passive alarm 4.1.2 Home/Away 4.1.3 Presence/Ready Technical Alarms 4.2.1 Radio transmitter surveillance 4.2.2 Accumulator alarm 4.2.3 Automatic test alarm 4.2.4 Battery alarm 4.2.5 Radio interference 4.2.6 Mains failure 4.2.7 Mains return 4.2.8 PSTN/MOBILE/IP surveillance The alarm call Alarm event 5.1.1 Alarm type...
- Page 5 Real Time Clock (RTC) Alarm and event log Important Use and maintenance Cleaning Safety Notes Disposal Appendix A Technical data Appendix A.1 Technical data NOVO Appendix A.2 Technical data SMILE Appendix B NOVO Mounting holes Appendix C Recommended accumulators Appendix D Alarm types and Alarm type groups NOVO Technical Handbook - NE41 15013-02 v2.0...
- Page 6 Document revision history Revision Date Version Revision details 2018-05-21 v1.0 release 2020-01-15 Release of v2.0. General review to include new NOVO version. NOVO Technical Handbook - NE41 15013-02 v2.0...
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Page 7: Introduction
Introduction Intended use The Care Phone NOVO is a unit designed for the purpose of providing security and a sense of comfort and safety for the user. The unit is primarily designed for people living in their own residence or in nursing homes. About this handbook This documentation is mainly a technical handbook but can be used as a user manual for advanced users. -
Page 8: The Main Unit
The main unit Novo comes in five versions: NOVO IP/GSM, NOVO IP/4G, NOVO PSTN/GSM, NOVO PSTN+ and NOVO PSTN. Overview Care phone NOVO appears as in the picture below. The unit has been designed to make it as simple as possible to handle with maximum safety. The size of the plastic cover is: 128 x 180 x 65 mm. -
Page 9: Buttons
Buttons The NOVO unit has three distinct buttons located on the front cover. Picture 3. Buttons on care phone NOVO. Denomination Colour Alarm button Reset button Green* Extra *button Yellow* Table 3. NOVO unit buttons. * In certain countries the Reset button is yellow and the Extra button is green. 2.2.1 Alarm button (B1) A user alarm can be activated by pressing the red Alarm button (B1). -
Page 10: Leds
LEDs The main unit has six (6) LEDs. Picture 4. NOVO unit LEDs Colour Position (seen as above) Green Leftmost LED in front Middle LED in front Yellow Rightmost LED in front Behind the Alarm button (B1) Green* Behind the Reset button (B2) Yellow* Behind the Extra button (B3) Table 4. -
Page 11: Connectors On Novo
Connectors on NOVO Picture 5. NOVO IP/Mobile with connector lid removed. Picture 6. NOVO IP/Mobile with accumulator lid removed. The connectors are located in a well under the connector lid in the bottom of the speaker. Access the well by removing the connector lid. Connector# Denomination Type... -
Page 12: External Mobile Antenna (Ea)
External MOBILE antenna (EA) See "2.7 External antenna". Connectors on NOVO PSTN/GSM, NOVO PSTN+ and NOVO PSTN Picture 7. NOVO PSTN/GSM with Picture 8. NOVO PSTN/GSM with connector lid removed. accumulator lid removed. The connectors are located in a well under the connector lid in the bottom of the speaker. -
Page 13: Line Connectorline (C2)
2.6.2 LINE connectorLINE (C2) The TELE connector (C1) is a RJ11 female connector and used for PSTN traffic. NOVO must be connected to the first PSTN wall outlet and all other regular phones must be connected to the TELE connector (C1). 2.6.3 AC connector (C3) The AC adaptor conforms to the European directive EuP II. - Page 14 Connecting the external antenna 1. If an external antenna is to be used, the plastic flange (marked in red in the illustration below) must be removed from the bottom cover. Picture 9. Remove the plastic flange if an external antenna is to be used. 2.
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Page 15: On/Off Button (Ps1)
On/Off button (PS1) The On/Off button (PS1) is not connected in series with the power source. This means that the processor (CPU) can control when the unit shall be powered on and off. The CPU can for instance shut off the unit to save the backup accumulator. Please note that it isn’t enough to disconnect the AC plug to shut off the unit. -
Page 16: 2.10 Accumulator Lid
2.10 Accumulator lid Picture 12. Accumulator lid screw (3). Picture 13. Accumulator compartment. The pictures above display the internal accumulator compartments for the standard and large accumulator. The accumulator connector (C) is pictured as well. Denomination Standard capacity accumulator compartment Large capacity accumulator compartment Accumulator connector Table 7. -
Page 17: 2.10.1 Replacing The Accumulator
Below are schematic illustrations of the accumulators. Picture 14. Standard NOVO accumulator. Picture 15. NOVO large capacity accumulator. 2.10.1 Replacing the accumulator 1. Power off the unit and disconnect the AC adaptor and any other cables from the unit. 2. Remove the bottom cover by unscrewing the screw below the connector lid. 3. -
Page 18: 2.12 Mounting The Novo
Picture 17. Insert SIM card into SIM card slot. 1. Power off the unit. 2. Open the SIM-hatch (H1). Note that the hatch should not be entirely removed. 3. Insert the SIM card according to the sketch in the bottom label. 4. -
Page 19: Indications Visual Indications
Indications Visual indications 3.1.1 Front LEDs In normal operation the front LEDs (L1 – L3) are off. When an error occurs, the corresponding LED will indicate the error. The significance of the LEDs is described on the bottom label of the unit. When the unit is running on accumulator power the LED indications will switch to blinking to consume less power. -
Page 20: Alarm Button (L4) Led Indications
LED indications for NOVO PSTN The table below applies to NOVO PSTN. L1 (LINE ) L2 (AC) L3 (Accumulator) Normal mode, no failures Line failure AC failure 0.5s On/4.5s Off Accumulator failure Line and AC failure 0.5s On/4.5s Off 0.5s On/4.5s Off Line and accumulator failure AC and accumulator failure 0.5s On/4.5s Off... -
Page 21: Control Mode Led Indications
3.1.5 Control mode LED indications When unit is in Control Mode LEDs L1 – L3 are off and LEDs L4 – L6 are lit. 3.1.6 Service mode LED indications When the unit is in Service Mode L4 is lit and L6 flashes 0.5s On/o.5s Off. 3.1.7 Unit boot/startup Boot/start-up is a two-step process and is indicated as follows:... -
Page 22: Alarm Functions
Alarm functions User alarms Alarms that fall into this category are alarms initiated by the user. This can be done by pressing the Alarm button (B1) on the NOVO or using a portable trigger, SMILE. An alarm triggered by an accessory such as WALL, PIR II or SMOKE can also belong to this category. -
Page 23: Presence/Ready
• Changing between Home and Away mode can also be done by some protocols depending on Alarm Receiver. When unit exits Away mode and enters Home mode the following occurs: • The passive function is restarted. • Radio supervision is restarted. •... -
Page 24: Accumulator Alarm
4.2.2 Accumulator alarm The unit monitors the voltage level of the Accumulator. When the unit is connected to AC, the interval of voltage level checks can be configured. With the default configuration this interval is 24 hours. When the unit is powered from the accumulator, NOVO checks the voltage level every minute. -
Page 25: 4.2.6 Mains Failure
4.2.6 Mains failure If the unit loses mains power (AC failure) and is powered from the backup accumulator it can be configured to send a Mains Failure alarm and indicate the failure visually and/or acoustically, see chapter "3 Indications". For Mains failure, a detection delay can be configured. The unit will delay any indication of the failure for the configured detection delay. -
Page 26: The Alarm Call
The alarm call Alarm event Any event in the NOVO that will result in the transmission of an alarm is an alarm event. • Alarm events can be user initiated, e.g. pressing the Alarm button (B1). • Alarm events can be initiated by unit as a result of any kind of surveillance of the status of the unit, e.g. -
Page 27: Global Settings For Sequence And Call Attempts
5.1.5 Global settings for sequence and call attempts For all alarm events a maximum number of cycles of sequence can be configured to ensure unit will move on from a failed alarm event. Furthermore, a max total call attempts can be configured for the same purpose. These two parameters are global and will override any individual settings Carrier type Depending on the model, NOVO supports up to two carriers. -
Page 28: Wait Between Call Attempts
Wait between call attempts When a call attempt fails for some reason NOVO will wait for a configurable amount of time before making the next call attempt. This state is indicated by blinking of the Alarm button, see "3.1.2 Alarm button (L4) LED indications". Alarm types can be configured to allow the user to cancel an ongoing alarm during wait between call attempts. -
Page 29: Indications During An Alarm Call
Indications during an alarm call NOVO can be configured to indicate the progress and status of an alarm call. Some of these configurations are made for each alarm type while others are global 5.5.1 Acoustical indications Pre-call signal Before starting an alarm sequence the unit can be configured to play a pre-call signal for a configurable amount of time. -
Page 30: Visual Indications
5.5.2 Visual indications Ongoing call During an ongoing alarm call the unit will indicate call in progress/conversation, see "3.1.2 Alarm button (L4) LED indications", if the alarm type is configured to allow visual indications. The unit can be configured to disable visual call indications when powered by backup accumulator. -
Page 31: Examples
Examples In the following sections examples will be given of how to configure NOVO Not all parameters are shown, only those most relevant for the purpose of each example. When calling an alarm receiver, the protocol used by NOVO must correspond to the protocol supported by the alarm receiver. -
Page 32: Scaip Over Ip/Gsm
5.7.2 SCAIP over IP/GSM The way NOVO communicates with a digital alarm receiver requires additional parameters. Following is an example of such a configuration showing some of these parameters. Step Call type Carrier type Call attempts Table 16. The steps in the sequence used. In this example NOVO will, after 2 failed call attempts, change carrier from IP to GSM. -
Page 33: Programming/Configuration Modes
Programming/configuration modes General NOVO can be configured in a number of ways depending on model and market. It can be done with the buttons on the unit, via the Management Portal (CMP), with a software programmer, with a HAND terminal or with the LPP protocol. Software programmer is available in certain markets. -
Page 34: Control Mode
6.2.1 Control Mode Control Mode is accessible from Idle mode. To enter Control Mode, shortly press the Power button (PS1). While the unit is in Control Mode the front LEDs (L4 – L6) are all lit. The unit automatically returns to Idle mode when a function has been completed or after 5 seconds of inactivity. - Page 35 When a function has been executed, the unit automatically returns to the Service Menu and a voice message describing next available function is played. Select the function by pressing Alarm button (B1). Step to next function by pressing Extra button (B3). Exit function and return to Service Menu by pressing Reset button (B2).
- Page 36 Plug&Play programming To enter Plug&Play programming from the Service Menu, press Alarm Button (B1). Novo will confirm your choice by playing a short confirmation tone. Novo is now in Plug&Play programming. Activate the peripheral (e.g. press alarm button on SMILE) to register it in NOVO. A confirmation tone is played to confirm the addition.
- Page 37 Range test Range test can be used to confirm that a peripheral is registered and/or to test the radio range. NOVO returns to Service Menu after 5 minutes of inactivity. NOVO indicates that the function has been chosen by flashing LEDs L1 – L3 in synchronization.
- Page 38 Remove a transmitter by position This method allows removal of a peripheral from the first 8 positions. It can be used if the position of the peripheral is known but activation is not possible for any reason. When in Remove transmitter function, press the Extra button (B3) to enter the first position.
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Page 39: Programming With Lpp/Hand
When toggling Home/Away/Passive to Off the unit will do the following: • Stop Passive timer and remove any pending or ongoing passive events. • Remove configuration of Home alarm type from Extra button (B3). • Ensure unit is in Home mode. Programming with LPP/HAND NOVO models with PSTN can be programmed with Local Programming Protocol (LPP) if they are not configured to communicate with CMP. -
Page 40: Important
Important Use and maintenance • Do not damage the unit or its parts. If damaged, immidiately contact authorized personnel. • Do not expose to direct sunlight. • Keep away from dust, moist and dirt. • Do not drop, knock, twist or shake the device. •... -
Page 41: Appendix A Technical Data
Appendix A Technical data Appendix A.1 Technical data NOVO General info Measures, W x H x D 128 x 180 x 65 mm Weight 300 g (standard capacity accumulator) or (incl. backup accumulator) 355 g (large capacity accumulator) NOVO PSTN (PSTN) NOVO PSTN+ (PSTN and GSM) Communication NOVO PSTN/GSM (PSTN and GSM) -
Page 42: Appendix A.2 Technical Data Smile
Appendix A.2 Technical data SMILE Measures, W x H x D 34 x 42 x 15 mm Weight (incl. battery) 14 g Radio frequency 869.2125 MHz (Social alarms, transmission) 869.2375 MHz (Acknowledge) IP Code IP67 Temperature range +5 - +55 °C Appendix B NOVO Mounting holes 75 mm 180 mm... -
Page 43: Appendix D Alarm Types And Alarm Type Groups
Appendix D Alarm types and Alarm type groups Assistance alarms Smoke detector alarms Assistance alarm Co Gas Enuresis Gas alarm Smoke detector alarm Assult alarms Temperature alarm Assault alarm Water alarm Burglar alarm Technical alarms Emergency alarms Accumulator alarm Emergency alarm Accumulator fully charged Battery alarm External sensor alarms... - Page 44 neat-group.com...
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