Disclaimer This is not an official document. I am not employed by Telstra nor am I an IT professional. I wrote this document because of the lack of a manual or any set up information on Telstra’s Web Site. I don’t guarantee the accuracy of it content.
VOIP Phone in use. Red: Fault (Reboot gateway) 2. On Line Off: Not connected to Telstra Server Mauve: Connected to Telstra Sever via 3G/4G backup Green: Connected to Telstra Server. (See changing Telstra User Name and Password) 3. Link Green: ADSL or VDSL link synchronised.
5. Four 1 Gigabit LAN port for connecting devices with Ethernet ports 6. 1 Gigabit WAN port for connection to NBN connection Box (FTTP FTTC and Fixed Wireless) NBN Cable Modem (NBN HFC), Cable Adaptor (Telstra Cable) or Optical terminating equipment (Telstra Velocity).
3. Login and Home Screen Open a Web browser and type http//192.168 .0.1 into the address bar and press enter. The Basic Home screen has a list off all the connected devices. Across the top of the Basic are links to the pages for settings up the main functions on the gateway If you hover over a device with the mouse pointer information about the device will be displayed.
Clicking on “Basic View” takes you back to Basic Home screen. To log out click on the down arrow to the right of “Admin” and select “Sign Out” 4. Change Gateways Login Password The Gateway by default has no password. It is recommend after log in to the gateway you change the password.
Click on Broadband The User Name is the one provided by Telstra for the internet connection. Example someone@bigpond.com. It is usually is but might not be the same as your Telstra My Account User Name and Password. 6. Parental Control...
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Click on “Add New Rule” Make sure enabled is on. Start typing the MAC or IP address of device in the MAC address field. A list of connected devices is displayed. Select the device you wish to apply a time of day rule to. Select the Mode.
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Parental Controls Site Blocking Log into Gateway and go to Advanced > Parental Controls Click on “Add New Site” Enter site’s block access to all devices enter “All” in Device field. To block access to a single device type 1 and its MAC address should appear in the list, If Device is not listed enter its address manually.
If rule is successful will be redirected to http://mygateway.gateway/parental-block.lp when trying to navigate to site. 7. Connecting Wi-Fi Devices. 1. Using WPS Press and hold the Pair button on the front of the gateway until it starts flashing blue. The light will flash for 3 minutes during this time a WPS device can be connected, Follow the instructions supplied with the Wi-Fi device.
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To reserve a LAN IP address for device. (Static IP address) log into gateway and go to Advance > Local Network Click on “Add new static lease “ Start typing the IP address of device into IP field. A list of all connected devices is displayed. Click on the device that requires a fixed IP address.
9. Port Forwarding For port forwarding to work you need a fixed IP LAN address. (See Address Res e rvation for how to do this) Log in to Gateway and go to Services > Port Forwarding If adding a standard port click on down arrow on the right of “Add new port mapping” to display a list of common services.
10. Inbuilt Help At the Top right of each dialogue box is a refresh and help icon. Clicking on refresh refreshes the data on the page. Clicking on the help icon opens the inbuilt help open at the relevant page. Example Help displayed when on DECT page...
11. Firewall Go to Advanced > Firewall Select the level of protection and click on save If User defined firewall is selected can select default incoming and outgoing policy. Can also configured individual rules depending on source, destination and port by clicking on “Add new firewall rule”...
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12. Reset Gateway. There are two methods for resetting the gateway. 1. Using a paper clip press the gateway’s reset button for about 10 seconds. The reset button is located below the power button on front of gateway. 2. Log into the gateway, go to Advanced > Gateway > Click on reset. Ticking “Retain Contacts”...
Repeat the procedure for 5Ghz The Enable box below Wi-Fi Network is used to turn of the normal Wi-Fi band and leaves Guest Telstra Air and FON WiFi networks on. 14. Bridge Mode. Log into the gateway and go to Advanced > Local Network and scroll down to Network Mode Click on *Bridge Mode and the click on confirm.
15. Dynamic DNS There are two locations for setting up Dynamic DNS. 1. Services/Dynamic DNS 2. Advanced /WAN Sevices / DynDNS I will use the second location because it gives an indication when the service is working. Click on the Enable switch to toggle it on. Start typing the name of your provider and select provider from drop down list that appears.
16. Register and De-Register a DECT Handset Can only register DECT CAT-iq2.0 handset. DECT 6 handsets will not register. Press the Pair button on the front panel between the Power and Wi-Fi buttons for at least five seconds. The button will starts flashing blue. The button will flash blue for 3 minutes. While button is flashing the gateway is ready to pair with the handset.
17. Telephony (Information and Call log) Log in to Gateway and go to Advanced > Telephony Information Call Log The Log can be cleared by taping or clicking on the clear call logs.
18. Remote Web Access. To turn Remote Web Access on log into gateway and go to Basic > Services > Remote Web Access Place a tick next to “Enabled” Select “Temporary” or “Permanent” and click on “Apply’ random password is ticked, a random password will be generated. To connect remotely open a browser and navigate to the URL A warning message will be displayed.
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Use the User name assist and the password displayed in the Password field to log in to GUI of gateway.
19. Wi-Fi MAC Filtering Log into gateway, go to Advanced > WiFi Select Access Point Scroll down to Access Control List There are two Modes: 1. Blacklist: Listed devices will not be able to connect to WiFi 2. White list: Only devices in list will be able to connect. Select mode and click on Add new MAC address.
20. Management To add a new Gateway user go to Advanced > Management > User Manager Click on “Add new user” Fill in the name Select type of user. Admin user can edit settings, Guest user can only view settings Fill in the password and repeat password field and click on “Add”...
21. Change Wi-Fi Channel, SSID or Password. In Basic Mode click on Wi-Fi Select Wi-Fi Band you wish to change To change Channel select a channel from the drop down list To change the WiFi SSID enter new SSID in Network name field. To change password enter new password in the Network Key.
Turn Wi-Fi Off on Frontier Gateway In third party gateway set connection type as DSL and no login ID or password required (IPOE). If you have trouble with phone change SIP/ALG settings and or set a static address for Frontier in Third party VDSL and port forwarding (TCP/UDP 5060-5061, 3478 and UDP 5004, 10000-20000) to Frontier Gateway Note Before using this set up Frontier Gateway must be connected directly to NBN to enable registration...
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If you cannot access the drive check that Network is set to Private, Network Discovery is on and SMB 1.0 file sharing support is enabled To check Network discovery is on Go to Control Panel > All Control Panel Items > Network and Sharing Centre > \Advanced sharing settings and “Turn on Network Discovery”...
24. Traffic Monitor To view traffic meters log into Gateway and go to > Services > Traffic Monitor Internet and LAN Ethernet Traffic past 24 hours...
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2.4G WiFi Band Traffic past 24 hours 5G WiFi Band Traffic past 24 hours The traffic data figures are for the data transmitted and received since modem was rebooted. The Internet data figures are for the connection currently in use. (DSL, WAN or LTE) The data graphs show the rate of data transmitted or received over the last 24 hours.
25. 4G Cellular Backup Log into Gateway and go to Advanced > Mobile > For backup to work ensure “Enabled” is On. If no external Antenna is connected make sure that “Selected Antenna is set to Internal. If using external set to “External”.
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When main link is down and working on 4G backup Device Status will change to Connected. Diagnostics Advanced > Mobile > Diagnostics The radio signal quality can be viewed over a 5, 20 or 60 minute period.
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GSM & 3G networks (RSSI) • -50dBm to -75 dBm – High Signal (good voice and data) • -76dBm to -90 dBm – Medium Signal (good voice and data) • -91dBm to -100 dBm – Poor Signal (good voice data, marginal data with drop-outs) •...
Profiles Advanced > Mobile > Profiles 26. Diagnostics (Fault Finding) To view diagnostic information log in to gateway and go to Advanced > Diagnostics Ping Advanced > Diagnostics > Ping & Trace Route Enter a IP address or URL and click on “Send Ping Request”. A green Status tick indicates success.
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Trace Route Advanced > Diagnostics > Ping & Trace Route and scroll down to Trace Route. Enter the IP address or URL and click on “Trace Route”. During the test the Status will show “Ongoing” When Status shows Finished All the hops are displayed and the latency between hops. Connection Advanced >...
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LAN, WAN port and WLAN Statistics Log in to gateway and go to Advanced > Diagnostics > Network...
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DSL link status Log in to gateway and go to advanced > Broadband > DSL link status Maximum Line rate is the maximum speed the link is capable of and is limited by the physical characteristics of the line. Line Rate is the actual speed data is transferred. The line rate can not be faster than maximum Line rate but can be less due due to speed limitations on your connection.
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Statistics for VDSL or ADSL connection Log into gateway and go to Advanced > Broadband > DSL Diagnostics Above is an example of a normal DSL link 1. Link Retrain count : Number of times link has had to disconnect to re-synchronise. 2.
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DSL Bit Loading The frequency bandwidth of the link is is divided into tones of 4.3125 Khz bandwidth. The tones are displayed along the horizontal axis. Each tone can carry up to 56kbps of data. On a perfect line each tone would carry 56kbps of data at lower frequencies. As the frequency increases the number of bits per second will gradually decrease.
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The log shows events that have occurred in the last 15-50 minutes The filter can be used to show all events or only those of a particular type. All the events for past 80 hours can be exported as a text file by clicking on the “Export all” button.
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By default the file is downloaded to the default download folder as log.txt Extract from log at beginning of link loss Tue Oct 23 09:46:38 2018 daemon.notice netifd: Network device 'ptm0' link is down Tue Oct 23 09:46:38 2018 daemon.notice netifd: Interface 'wan6' has link connectivity loss Tue Oct 23 09:46:38 2018 daemon.debug ledfw[1640]: setting device_name to eth4...
Link light green (This is for DSL connection will be different for connections using modem's WAN port) Tue Oct 23 09:51:18 2018 kern.warn kernel: [661451.751000] bcmxtmcfg: Connection UP, LinkActiveStatus=0x1, US=12439000, DS=38565000 Online light green (Internet reconnected end of outage) Tue Oct 23 09:51:23 2018 daemon.debug ledfw[1640]: applying action on internet:green Tue Oct 23 09:51:33 2018 daemon.notice netifd: Interface 'wan' is now up Phone light green (Phone service reconnected)
28. Gateway’s Firmware Software To check Firmware log in to gateway and go to Advanced > Gateway The Firmware / Software can not be updated manually. When a new Firmware / Software becomes available it is pushed out to the Gateway between Midnight and 6.00am. The Gateway must be connected during this period to receive any Firmware / Software update.
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• Fix: DynDNS IPv6 LTE network fix • Fix: Phone LED stays magenta for 15 minutes when SIM is inserted • Fix: Telstra Voice Extender fixes • Fix: Command injection vulnerability - Hard disk information • Fix: Several DECT 503 issues resolved (mainly call waiting issues) •...
To change Gateway’s time settings log in to gateway and go to Advanced > Gateway and scroll down to Network time zone. By default Network Timezone is ticked. The time zone is set automatically to time zone of Telstra server. To set Time zone manually remove tick, select required time zone from Current Time zone selection box...
If printer is recognised its name will be displayed under Product Name. Make sure Enabled is ticked. On a Windows PC open File Explorer and go to Networks. Telstra-Gateway Should be listed as a computer. Double click on Telstra-Gateway. Your printer will be displayed. Double click on the printer.
32. WiFi Tools The modem has a set of WiFi Tools for monitoring WiFi devices and the strength of neighbouring networks. To access these tools go to Advanced > WiFi Analyser 2.4GHz If you use this tool, devices connected will be disconnected and will be able to connect after 1 minute.
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Analyser 5GHz If you use this tool, devices connected will be disconnected and will be able to connect after 1 minute. To refresh scan select Re-Scan button and click on accept. Client Monitoring...
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Select WiFi Device from drop down list. The Client Monitor is a very useful tool for monitoring the quality of the WiFi link between the modem and the WiFi device. It displays the following information. 1. Host Name: Name of WiFi device.
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9. Data Rate: (2.4 GHz WiFi Band only): The speed of the data transmitted over the WiFi link. The speeds are dynamically updated,. 10. Packets sent: Packets sent by device. The packets are not updated dynamically 11. Packets Received: Packets received by device. The packets are not updated dynamically 12.
33. DNS Selection By default the modem uses Telstra as the DNS but has the option to select other DNS providers from a drop down list. To use a non Telstra DNS log into the modem and go to Advanced > Local Network.
33. Specifications DJA0230 Smart Modem (Specs almost Identical to DJN2130) Integrated LTE Module: Quectel EC-25-AUTL (CAT-4) • External SIM slot • External SMA antenna connectors • Automatic switching to external antennas when connected, after rebooting the gateway. The external antenna is •...
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