SoundPeats Q30 - Bluetooth Headset Manual

Table of Contents

Contents

1 Introduction
2 Package Content
3 Product Diagram
4 Specifications
5 Get Comfortable
6 Getting Started
7 Controls and Voice Notification
8 LED Indicator
9 Trouble Shooting
10 Care and Maintenance
11 Warranty and Support
12 Documents / Resources
- 12.1 References
- 12.2 Download manual

Introduction

Please read the manual carefully, and keep it for further reference. If you need any further assistance, please contact our customer support team by sending email to support@soundpeatsaudio.com.

Package Content

1 x SoundPEATS Q30 Bluetooth Headset
1 x Line Buckle
1 x Line Clamp
1 x Leather Bag
6 x Interchangeable Ear Tips
6 x Interchangeable Ear Fin
1 x USB Charging Cable
1 x User Manual

Product Diagram

USB Charging Port
Volume+ / Next Track
Multifunction Button
LED Indicator / Microphone
Volume- / Previous Track

Specifications

Bluetooth Version	Bluetooth 4.1 HSP, HFP, A2DP, AVRCP
Bluetooth Profile	HSP, HFP, A2DP, AVRCP
Bluetooth Chip	CSR8645
Audio Codec	APTX
Maximum Working Range	33 feet (10m)
Lithium Polymer Battery	3.7V / 55mAH*2
Working Time	Up to 7 hours (8 hours when the volume at 60%)
Charging Time	1-2 hours
Standby Time	Up to 100 hours
Dimension (L * W * H)	25 x 0.98 x 1.26 inches / 635 x 25 x 32 mm
Weight	0.53 oz / 15.0g

Get Comfortable

Fit in your ears
The Q30 headset comes with 6 interchangeable ear tips and 6 ear hooks. The ear tips and ear hooks are in different sizes, two of which are equipped on the headset. Please choose the right size of ear tips and ear hooks to find the most secure and comfortable option for yourself (normally the medium ones are suitable for 75% of people).

Wearing the earphones

Identify the right and left earpieces.
Insert the earbuds into your ears. Adjust the ear hooks direction and put them into your ears.
Adjust each earpiece until it fits flush in your ear and the ear tip seals in the ear canal.

Getting Started

Charging
The headset is partially charged at the factory. Please make sure that you fully charge it before using it for the first time.

Connect the charging port with any USB charging adapter or active computer USB port.
Charging will start automatically with LED indicator turning red and the headset will automatically power off.
The headset is fully charged when LED indicator turns blue.

Notes:
The LED indicator flashes blue every 6s with a prompt tone when the battery is low. Please recharge the headset.

Charge the headset at least once every 3 months when not using for a long time.
When charging with a USB adapter, the charging current should not be greater than 1A.

Pairing

Please turn off other Bluetooth devices nearby, and make sure the headset and your Bluetooth device are close enough (within 3 feet).
Power on the headset, press and hold the Multifunction button for approximately 5 seconds until the LED indicator flashes blue with a prompt tone.
Active the Bluetooth function on your device and search for the nearby Bluetooth connection: For iPhone/iPad/iPod®: Settings -> Bluetooth -> On For Android™: Setting ->Wireless & Networks -> Bluetooth -> On -> Scan for devices For Windows® Phone 8 devices: Settings -> Bluetooth -> On
"Q30" should be listed in the search result. Select the name to connect. Once connected, the blue LED will blink slowly, and you will hear a prompt tone.

Notes:

The Q30 headset will automatically power off with the LED light flashes red once if Bluetooth disconnects for 3 minutes.
Maximum operating range for the Bluetooth headset is 33ft (10m). If you move out of range, the headset will lose connection. You will need to move back to be within the range and reconnect to your Bluetooth audio device.
When you want to unpair the headset with the device, just press the volume buttons + and - simultaneously for about 3s, it will lose connection with the device.

Re-pairing
The Q30 Bluetooth headset can remember previously paired devices. If you have previously paired the headset with a device, simply turn on your device and the headset (by pressing the Multifunction button for 3 seconds) will automatically connect without going into pairing mode.

Multipoint Pairing
The Q30 headset is capable of simultaneously connecting to two devices. To do this:

Follow the "Pairing" instruction to pair the Q30 headset with your first device.
Once paired, disable the Bluetooth function on your first device, and turn off the Q30 headset.
Follow the "Pairing" instruction to connect the Q30 headset to your second device.
Once connection between your second device and the Q30 headset is established, turn on the Bluetooth function of your first device and select the headset name "Q30" to connect. Now both devices are paired with the Q30 headset. You can now make / answer phone calls from both devices.

Notes:

Although you can pair two devices, only one of them can play music with the headset at a time.
To switch between the two devices, simply pause the music on the first device and play music on the second device.

Reset
Q30 earphones can be reset by pressing the Multifunction button for 3s when the headset is charging.

Controls and Voice Notification

Button Controls
Once connected, the Q30 headset can control media and phone calls from a smartphone or tablet.

Function	Operation
Power On	Press and hold the Multifunction Button for 5s until the led light flashes blue
Power Off	Press and hold the Multifunction Button for 4s until the led light flashes red
Play/Pause	Press the Multifunction Button once
Volume +/-	Press the +/- button once
Play Next/Previous	Long press the +/- button
Answer Phone Call	Press the Multifunction Button once
Hang Up	Press the Multifunction Button once when you are in a call
Reject Phone Call	Press the Multifunction Button for 1.5s
Transfer Between Headset and Phone	Press the Multifunction button for 1.5s during a call
Call Switching	Double press the Multifunction button to switch between two activated calls
Siri (for iOS)	Double press the Multifunction while in playing or pausing status

LED Indicator

The LED indicator gives a good indication of what the headset is doing.

LED Indicator	Status
LED indicator is solid red	Charging
LED indicator is solid blue	Fully charged
LED indicator flashes blue once every 6 seconds	Low battery
LED indicator flashes blue twice quickly	Reset

Trouble Shooting

Q: The headset is on, but it is not connecting to my device?
A: To connect the headset to your device, please check if the Bluetooth of the device is on at first, then select the name of the headset on the Bluetooth list to get paired. If the headset still can't connect to your device, please try to reset it by reading the reset section.

Q: The sound is not very clear / the caller cannot hear my voice clearly?
A: Please adjust the volume on your phone and headset. Make sure there is no source of interference nearby. Stay close to your smartphone.

Q: I have established connection with my smartphone, but I am not hearing any sound?
A: Please make sure that you turn up the volume of both devices. Some smartphones require you to setup the Bluetooth headset as an audio output device before sound is transmitted. Please read the instruction of your smartphone for details. If you are using a music player or other Bluetooth device, please make sure it supports A2DP stereo music profile.

Q: Can I use the headset while it is charging?
A: No, you can't use the headset while it is charging.

Q: Why the connection is not stable and cuts out intermittently?
A: Please make sure there are no objects between the headset and your Bluetooth device. Please make sure there is no radio or WIFI interference nearby.

Q: What is the range of Bluetooth headset?
A: Bluetooth headset has maximum range of 33 feet (10m). However, the actual range will depend on usage and environment. Connection is usually good within 15-25 feet with no major obstacles between.

Q: My headset will not switch on.
A: Please recharge it and make sure it has enough battery power. If it is fully charged and still nothing happens or if you are not able to charge the unit, please contact our customer support for warranty cover.

Care and Maintenance

Keep the headset away from heat and humidity.
Do not put the product under direct sunlight or hot areas. High temperatures will shorten lifespan of the headset, battery and / or the internal circuit board.
Power off the headset when not in use and before storing.
Do not try to take the product apart.
Do not drop or knock your headset on hard surfaces.
Do not use chemicals or detergents to clean the product.
Do not scrape the surface with sharp objects.

Warranty and Support

Customer Support
If you need any assistance or support, please email support@soundpeatsaudio.com with details.
We will answer your email within 24 hours. We will do our best to provide you with a viable solution.
For more information, please visit www.soundpeatsaudio.com.