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Washing machine
WAU28PHXES
[en]
User manual and assembly
instructions

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Summary of Contents for Bosch WAU28PHXES

  • Page 1 Washing machine WAU28PHXES [en] User manual and assembly instructions...
  • Page 2: Table Of Contents

    Table of contents Safety ..........   4 Laundry..........    35 General information...... 4 Preparing the laundry ..... 35 Intended use........ 4 Sorting laundry ....... 36 Restriction on user group.... 5 Degrees of soiling ...... 36 Safe installation ........ 5 Care symbols on the care labels ... 36 Safe use ........... 7 Detergents and care products..
  • Page 3 Technical specifications....   69 Activating Wi-Fi on the appliance... 45 Deactivating Wi-Fi on the appli- ance.......... 45 Software update ...... 46 Resetting the appliance network settings ........... 46 Data protection....... 46 Declaration of Conformity.... 46 Basic settings........    48 Overview of the basic settings .. 48 Changing the basic settings .. 48 Cleaning and servicing ....
  • Page 4: Safety

    en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information about this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡...
  • Page 5: Restriction On User Group

    Safety en Restriction on user group Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
  • Page 6 en Safety ¡ If the insulation of the power cord is damaged, this is danger- ous. ▶ Never let the power cord come into contact with hot appli- ance parts or heat sources. ▶ Never let the power cord come into contact with sharp points or edges.
  • Page 7: Safe Use

    Safety en CAUTION ‒ Risk of injury! ¡ The appliance may vibrate or move when in use. ▶ Place the appliance on a clean, even, solid surface. ▶ Align the appliance using the appliance feet and a spirit level. ¡ If hoses and power cords have been laid incorrectly, this causes a tripping hazard.
  • Page 8 en Safety ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
  • Page 9: Safe Cleaning And Maintenance

    Safety en ¡ The appliance may tip over if you sit on or lean against the open door. ▶ Do not sit on or lean against the appliance door. ▶ Do not place any objects on the appliance door. ¡ Reaching into the drum while it is still turning may cause hand injuries.
  • Page 10 en Safety ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.
  • Page 11: Preventing Material Damage

    Preventing material damage en Make sure that the length of the ▶ Preventing material damage Preventing material dam- thread on the connection to the water tap is at least 10 mm. ¡ If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- Preventing material damage able to operate properly.
  • Page 12: Environmental Protection And Saving Energy

    en Environmental protection and saving energy Remove all detergent residue, "Add " → Page 38 detergent based ▶ spray residue or other residues on the laundry's degree of soiling. immediately if they come into For light to normal soiling, a smal- contact with the appliance. ler amount of detergent is suffi- cient.
  • Page 13: Energy Saving Mode

    Installation and connection en The appliance comes with an Aqua- Installation and connection Installation and connec- Sensor. tion During the rinse cycle, the Aqua- Sensor checks the degree of tur- You can find out where and how best Installation and connection bidity of the rinsing water, and ad- to install your appliance here.
  • Page 14: Contents Of Package

    en Installation and connection Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Requirements for the installa- Washing machine tion location Accompanying documents The appliance may "wander" when it Water inlet hose spins.
  • Page 15: Removing The Transit Bolts

    Installation and connection en Installation location Requirements WARNING Risk of electric shock! On a wooden joist Place the appliance The appliance contains live parts. floor on a water-resistant Touching live parts is dangerous. wooden board which Do not operate the appliance ▶...
  • Page 16 en Installation and connection Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. Remove the four sleeves.
  • Page 17: Connecting The Appliance

    Installation and connection en Note: Please read the information in Connecting the appliance the "Safety" → Page 4 and "Prevent- Connect your appliance to the power ing material damage" → Page 11 sec- supply, water inlet and water outlet. tions to ensure that you use the appli- ance safely.
  • Page 18: Aligning The Appliance

    en Installation and connection Aligning the appliance In order to reduce noise and vibra- tion and to prevent the appliance from moving, align the appliance cor- rectly. Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage" → Page 11 sec- tions to ensure that you use the appli- ance safely.
  • Page 19: Familiarising Yourself With Your Appliance

    Familiarising yourself with your appliance en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 20: Detergent Drawer

    en Familiarising yourself with your appliance Detergent drawer Manual dosing compartment Below is an overview of the structure / : Dispenser for fabric softener or of the detergent drawer. detergent : Dispenser for detergent Controls The controls are used to configure all functions of your appliance and to obtain information about the operating status.
  • Page 21 Familiarising yourself with your appliance en the display. You can change or deac- tivate the activated settings by re- peatedly pressing on the relevant buttons on the display. ATTENTION! Pressing on the display with force may cause damage. Do not apply heavy pressure on ▶...
  • Page 22: Display

    en Display Display Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining ⁠ 10 "Ready in" time The programme end has been set and the remaining number of hours is displayed.
  • Page 23 Display en Display Designation Description Water consumption Water consumption for the selected programme. : Low water consumption ¡ : High water consumption ¡ End signal Basic setting Button signal Basic setting Display brightness Basic setting Reminder to clean the Flashes: Drum is dirty. Run the Limp. tambor   pro- drum gramme for cleaning and caring for the drum and the outer tub.
  • Page 24 en Display Display Designation Description ⁠ Voltage control system Flashes: The programme has been paused because of impermissible voltage drops. The voltage is permiss- ible again and the programme will continue. → "Error code / Fault display / Signal", Page 56 Note: The programme duration is extended. Foam detection system The appliance has detected too much foam.
  • Page 25: Buttons

    Buttons en Buttons Buttons Below is an overview of the buttons and their setting options. Buttons The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 28. Button Selection Description...
  • Page 26 en Buttons Button Selection Description  (Remote Start) ¡ Activate If you briefly press the button, the appliance will be enabled for remote start via the Home Con- ¡ Deactivate nect app ¡ Open the If you press the button for approx. 3 seconds, the Home Connect Home Connect menu opens.
  • Page 27 Buttons en Button Selection Description (Soak) ¡ Activate Activate or deactivate soaking. Before the main wash cycle starts, the laundry re- ¡ Deactivate mains in the water for longer. For laundry with particularly stubborn soiling. (Easy Iron) ¡ Activate Activate or deactivate the reduced creasing pro- gramme.
  • Page 28: Programmes

    en Programmes ⁠   i-DOS   ⁠   i-DOS  Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 29 Programmes en ⁠   i-DOS   ⁠   i-DOS  Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 30 en Programmes ⁠   i-DOS   ⁠   i-DOS  Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 31 Programmes en ⁠   i-DOS   ⁠   i-DOS  Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 32 en Programmes ⁠   i-DOS   ⁠   i-DOS  Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 33 Programmes en ⁠   i-DOS   ⁠   i-DOS  Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 34: Accessories

    en Accessories Accessories Accessories Only use original accessories. These have been made especially for your appli- Accessories ance. Here you can find an overview of your appliance's accessories and how to use them. Order number Water inlet hose extension Extend the water inlet hose for WMZ2381 cold water or AquaStop (approx.
  • Page 35: Laundry

    Laundry en Pour approx. 1 litre of water into Press (Start/Pause) to start the the manual dosing compartment. programme. a The display shows the remaining programme duration. Start the first wash cycle or press to switch off the appliance. → "Basic operation", Page 38 Laundry Laundry You can wash all items that the man-...
  • Page 36: Sorting Laundry

    en Laundry – Tie cloth belts and apron strings Sorting laundry together or use a mesh laundry Note: Please read the information in the "Safety" → Page 4 and "Prevent- – Remove curtain hooks and lead ing material damage" → Page 11 sec- strips or use a mesh laundry tions to ensure that you use the appli- ance safely.
  • Page 37: Detergents And Care Products

    Detergents and care products en Symbol Washing process Recommended programme Hand wash Wool Not suitable for machine-washing – Tip: You can find more information The manufacturer's instructions for about care symbols at www.gine- use and dosage can be found on the tex.ch. packaging.
  • Page 38: Detergent Dosage

    en Basic operation Detergent dosage Use the correct detergent dosage to ¡ Water hardness achieve optimal washing results and You can find out how hard your save resources. water is from your local water com- The detergent dosage depends on: pany or measure it yourself using ¡...
  • Page 39: Setting A Programme

    Basic operation en It may take a few seconds for the Note: The setting is saved if you ac- appliance to switch on. tivate or deactivate the intelligent a The appliance performs an audible dosing system. function test in the detergent Saving the programme set- drawer.
  • Page 40: Adding Detergent And Care Product

    en Basic operation Push in the detergent drawer. Starting the programme Note: If you want to change the time until the programme ends, set the "Ready in" time first. Press ▶ a The drum rotates and load detec- tion takes place. This can take up to 2 minutes, after which water enters the drum.
  • Page 41: Unloading The Laundry

    Childproof lock en The appliance door remains locked for safety reasons if the temperature and water levels are high. – If the temperature is high, start programme. – If the water level is high: Start programme. Remove the laundry. Unloading the laundry Leave the door and detergent Note: Please read the information in drawer open so that residual water...
  • Page 42: Intelligent Dosing System

    en Intelligent dosing system Intelligent dosing system Intelligent dosing system Your appliance has an intelligent dos- Intelligent dosing system ing system for liquid detergent and fabric softener. The optimum quantities of liquid de- tergent and fabric softener are dis- pensed automatically depending on the programme and settings.
  • Page 43: Basic Dosage

    Home Connect  en ¡ If you use both dispensers for li- ¡ → "Connecting the appliance to a quid detergent, you must select a WLAN home network (Wi-Fi) dispenser which is to be used dur- without WPS function", Page 44 ing washing. The Home Connect app guides you through the entire login process.
  • Page 44: Connecting The Appliance To A Wlan Home Network (Wi-Fi) Without Wps Function

    en Home Connect Press and hold for approx. 3 You can connect a mobile device to seconds. the WLAN network and transfer the network information for the WLAN a The display shows Aut. home network (Wi-Fi) to your appli- Press ance. Press the WPS button on the Requirement: The Home Connect router within the next 2 minutes.
  • Page 45: Connecting Your Appliance To The Home Connect App

    Home Connect  en Press a The appliance connects to the Home Connect app. Once your appliance is displayed in the Home Connect app, carry out the last steps in the Home Connect app. a If the display shows con, the appli- ance is connected to the Home Connect app.
  • Page 46: Software Update

    The display shows Yes. Declaration of Conformity Press a The network settings are reset. Robert Bosch Hausgeräte GmbH a If End is shown on the display, the hereby declares that the appliance network settings are reset. with Home Connect functionality meets the essential requirements and Tip: If you wish to operate your appli-...
  • Page 47 Home Connect  en 5 GHz WLAN (Wi-Fi): For indoor use only.
  • Page 48: Basic Settings

    en Basic settings Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of the basic settings Below is an overview of the basic settings on your appliance. Basic setting Symbol Value Description End signal 0 (off) Set the volume of the signal at the end of 1 (quiet)
  • Page 49: Cleaning And Servicing

    Cleaning and servicing en Switch off the appliance. Cleaning and servicing Cleaning and servicing Pull out the detergent drawer. Press down on the insert and re- To keep your appliance working effi- Cleaning and servicing move the detergent drawer. ciently for a long time, it is important to clean and maintain it carefully.
  • Page 50 en Cleaning and servicing Dry the detergent drawer, lid and pump unit and reinsert them. ATTENTION! The pump unit con- tains electrical components. Do not clean the pump unit in the ▶ dishwasher and do not immerse it in water. Protect the electrical connection ▶...
  • Page 51: Descaling

    Cleaning and servicing en Descaling If you add detergent correctly, you do not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use. ATTENTION! The use of unsuitable descaling agents, e.g. for coffee machines, may damage the appliance.
  • Page 52 en Cleaning and servicing To allow the detergent solution to Cleaning the drain pump flow out into the container, remove Note: Please read the information in the sealing cap. the "Safety" → Page 4 and "Prevent- ing material damage" → Page 11 sec- tions to ensure that you use the appli- ance safely.
  • Page 53: Cleaning The Water Outlet Hose At The Siphon

    Cleaning and servicing en Cleaning the water outlet hose at the siphon 90° If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out, you must clean these. Switch off the appliance. Disconnect the appliance's mains plug from the power supply.
  • Page 54: Clean The Water Inlet Filters

    en Cleaning and servicing Clean the filter with a small brush. Clean the water inlet filters. Clean the filter in the water inlet in the event of blockages or if the water pressure is too low. Emptying the water inlet hose Turn off the tap.
  • Page 55 Cleaning and servicing en Requirement: The water inlet hose is empty. → "Emptying the water inlet hose", Page 54 Disconnect the hose from the rear of the appliance. Use pliers to remove the filter. Clean the filter with a small brush. Reinsert the filter. Connect the hose and check for leaks.
  • Page 56: Troubleshooting

    en Troubleshooting Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 57 Troubleshooting en Fault Cause troubleshooting "E:10 / -00 / -10 / -20" The pump for the intelligent Switch off the appliance. dosing system is blocked. Clean the pump unit. → "Cleaning the detergent drawer", Page 49 If this indicator appears again, call our after-sales service. → "Customer Service", Page 67 Note: You can start the washing pro- gramme if you deactivate the intelli-...
  • Page 58: Malfunctions

    en Troubleshooting Fault Cause troubleshooting Detergent dosage is too Immediate measure: Mix one table- ▶ high. spoon of fabric softener with 0.5 litres of water and pour the mixture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
  • Page 59 Troubleshooting en Fault Cause troubleshooting → "Deactivating the childproof The programme does not Childproof lock is activated. ▶ start. lock", Page 41 is activated. Check whether is activated. ▶ → "Buttons", Page 25 Laundry is caught in the Open the door again. door. Remove any trapped laundry. Close the door.
  • Page 60 en Troubleshooting Fault Cause troubleshooting The water is not draining. is activated. Continue the programme by select- ▶ and pressing The water outlet hose is con- Install the water outlet hose at a ▶ nected too high. maximum height of 1 metre. → "Technical specifications", Page 69 Water is not flowing in.
  • Page 61: Noise

    Troubleshooting en Fault Cause troubleshooting Vibrations and movement of Transit bolts have not been Removing the transit bolts ▶ the appliance whilst spin- removed. ning. Drum does not turn, water Load detection is active. Not a fault – no action required. ▶...
  • Page 62: Problem With Results

    en Troubleshooting Fault Cause troubleshooting → "Cleaning the drain pump", Banging noises, rattling in Foreign bodies have got into ▶ the drain pump. the drain pump. Page 51 Slurping, rhythmical suction The drain pump is active, the Not a fault – normal operating ▶...
  • Page 63 Troubleshooting en Fault Cause troubleshooting Detergent residue on the Refill the dispenser. → "Filling the dispenser", Page 42 damp washing. Basic dosage is not correctly If intelligent dosing is activated, re- ▶ adjusted. duce the "basic dosage" → Page 43. Detergent residue on the dry Detergents may contain wa- Brush out the laundry after washing ▶...
  • Page 64: Home Connect Problem

    en Troubleshooting Fault Cause troubleshooting Insufficient cleaning. Refill the dispenser. → "Filling the dispenser", Page 42 Home Connect problem Fault Cause troubleshooting HomeConnect is not work- Different causes are pos- Go to www.home-connect.com. ▶ ing correctly. sible. → "Activating Wi-Fi on the appli- No connection to the home Wi-Fi is switched off.
  • Page 65: Emergency Release

    Transportation, storage and disposal en Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 51 Detach the hoses.
  • Page 66: Using The Appliance Again

    en Transportation, storage and disposal Start the programme. a The unused detergent cannot flow straight into the outlet during the next wash. Disposing of old appliance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Insert the power cord into the Children can lock themselves in the holder...
  • Page 67: Customer Service

    Customer Service en Detailed information on the warranty Customer Service Customer Service period and terms of warranty in your country is available from our after- If you have any queries on use, are Customer Service sales service, your retailer or on our unable to rectify faults on the appli- website.
  • Page 68: Consumption Values

    en Consumption values Consumption values Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
  • Page 69 Technical specifications en More information about your model Technical specifications Technical specifications can be found online at https://en- ergylabel.bsh-group.com . This web Facts and figures for your appliance Technical specifications address is linked to the official EU can be found here. EPREL product database.
  • Page 72 Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.

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