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Troubleshooting
Error Prompt
Error 1: Insert dustbin
Error 2: Put the vacuum on the floor before starting
Error 3: Move the vacuum to a safe area before
starting
Error 4: Put the machine flat on the ground before
starting
Error 5: Front bumper is stuck
Error 6: Battery is low, please recharge
Error 7: The vacuum is stuck
Error 8: Wheels are Stuck
Error 9: Main Brush is Stuck
Error 10: Side brush is stuck
Solution
Cleaning is triggered when the dust box is taken out. Please
reinstall the dust box.
You may pick up the machine, or the machine is suspended
in the air. Please move the machine to a level ground and
start again.
The cli sensor is blocked or placed in a high place. Please
wipe the cli sensor window with a soft cloth, and move the
machine to a level ground before starting.
The machine is tilted. Please move the machine to a level
ground before starting.
The edge or anti-collision sensor is stuck. Please push the
pumper left and right to confirm that it is not stuck.
Put the machine on the docking station for charging.
Please move the machine to an open ground before starting.
The wheels may be stuck or entangled with foreign objects.
Please check the wheels and remove the foreign objects.
The roller brush may be stuck or entangled with foreign objects.
Please check the roller brush and remove the foreign objects.
The side brush may be stuck or entangled with foreign objects.
Please check the side brush and remove the foreign objects.
EN 23
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