Summary of Contents for HME Clear-Com ARCADIA Series
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User Guide Arcadia Central Station User Guide Part Number: PUB-00021 Revision C September 09, 2022...
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The product described in this document is distributed under licenses restricting its use, copying, distribution, and decompilation / reverse engineering. No part of this document may be reproduced in any form by any means without prior written authorization of Clear-Com, an HME Company.
User Guide | Arcadia® Central Station Table of contents Table of contents 1 Introduction 1.1 Arcadia Central Station 1.2 Connections 2 System Examples 2.1 Arcadia with Freespeak II Wireless - E1 2.2 Arcadia with FreeSpeak II Wireless E1 and Splitter 2.3 Arcadia with FreeSpeak II and Edge Wireless IP Transceivers 2.4 Split Frequency Setup (5, 2.4 and 1.9 GHz System) 2.5 Arcadia as HelixNet System Host...
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User Guide | Arcadia® Central Station 5.6 Resetting to Default 5.7 Hardware Page Overview 5.8 Configuring Station Settings 5.9 Configuring the Network 5.10 Arcadia® Central Station LAN Configuration Rules 5.11 Setting Up the Wireless Beltpack System 5.12 Upgrading 5.13 Configuration Page Overview 5.14 Channels Page 5.15 Channels and Groups 5.16 Managing Channels...
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User Guide | Arcadia® Central Station Beltpacks Remote stations and speaker stations 8 Using Dante Systems 9 Using 2-Wire Systems 9.1 Introduction to 2-Wire Systems 9.2 Using Stations to Interconnect Equipment 10 Using 4-Wire Systems 10.1 Introduction to 4-Wire Systems 10.2 Port Function 10.3 Using Stations to Interconnect Equipment 11 Upgrading Firmware...
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User Guide | Arcadia® Central Station 15.2 Capacity 15.3 Network Specifications 16 Appendix C: Spare Parts 17 Appendix D: Front Panel Menu Reference Tables 17.1 Audio Settings 17.2 Host Settings 17.3 2 W Audio (A/B) (C/D) 17.4 Discovery 17.5 Transceiver 17.6 Networking 17.7 Administration 18 Appendix E: Regulatory Compliance (Regulatory Model: 1410)
User Guide | Arcadia® Central Station Introduction This chapter provides an overview of the Arcadia® Central Station. It contains the following sections: 1.1 Arcadia Central Station 1.2 Connections Page 7...
User Guide | Arcadia® Central Station Arcadia Central Station The Arcadia® Central Station provides a scalable IP networked intercom system. It has a compact 1RU form and can be configured either from the browser-based Core Configuration Manager (CCM) or from the front panel menu system. The Arcadia intercom system supports both wireless (FreeSpeak) and wired (HelixNet) user stations, in a variety of form factors, frequencies and connectivity types.
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User Guide | Arcadia® Central Station 1.1.2 Maximum System Capacity FreeSpeak wireless intercom 10 E1 transceivers (1.9, 2.4 GHz) 16 IP transceivers (1.9 GHz, 5 GHz) 40 beltpacks* (1.9, 2.4, 5 GHz) HelixNet wired intercom 24 HelixNet enabled channels* 64 HelixNet endpoints (Beltpacks, remote station, speaker station) Dante audio network interfaces 64 Dante ports* *Subject to licensed port capacity...
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User Guide | Arcadia® Central Station 4 two-wire connections Clear-Com or RTS System limits 100 channels 100 groups 200 roles 1.1.3 Licensed Ports – Scalable Port Capacity Up to 128 licensed ports, available in increments of 16. Licensed ports are consumed by: One FreeSpeak beltpack (1 port) One HelixNet enabled channel (1 port) One Dante channel (1 port)
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User Guide | Arcadia® Central Station Part number Licensed ports 16 Licensed ARCADIA-X4-16P ports 32 Licensed ARCADIA-X4-32P ports 48 Licensed ARCADIA-X4-48P ports 64 Licensed ARCADIA-X4-64P ports 80 Licensed ARCADIA-X4-80P ports 96 Licensed ARCADIA-X4-96P ports 112 Licensed ARCADIA-X4-112P ports 128 Licensed ARCADIA-X4-128P ports 1.1.4...
User Guide | Arcadia® Central Station System Examples This chapter contains examples of typical applications. It contains the following sections: 2.1 Arcadia with Freespeak II Wireless - E1 2.2 Arcadia with FreeSpeak II Wireless E1 and Splitter 2.3 Arcadia with FreeSpeak II and Edge Wireless IP Transceivers 2.4 Split Frequency Setup (5, 2.4 and 1.9 GHz System) 2.5 Arcadia as HelixNet System Host 2.6 Arcadia with FreeSpeak E1 and HelixNet...
User Guide | Arcadia® Central Station Arcadia with Freespeak II Wireless - E1 The FreeSpeak II E1 transceivers use an E1 connection (telecommunications standard) directly to the Arcadia Central Station. The Core Configuration Manager (CCM) is the easiest way to configure your system, but this setup can be configured with minimal use of the CCM if you work with the default role setup.
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User Guide | Arcadia® Central Station 2.1.1 Outline of General Setup and Configuration For E1 setup, see Connecting Transceivers Over E1 on page To access the CCM, see: The Core Configuration Manager (CCM) on page To register beltpacks, see Registering Beltpacks (FreeSpeak) on page 106.
User Guide | Arcadia® Central Station Arcadia with FreeSpeak II Wireless E1 and Splitter This setup includes two splitters, both connected via shielded Cat 5e cable using E1 connectivity. Four channels are configured in the CCM: Channel 1=ALL, Channel 2=Lighting, Channel 3=Sound, Channel 4=FoH.
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User Guide | Arcadia® Central Station 2.2.1 Outline of General Setup and Configuration For E1 setup, see Connecting Transceivers Over E1 on page To set the splitter DIP switches, see the FSII Splitter Quick Start Guide (FSII SPL-QSG) in the Clear-Com FreeSpeak II Knowledge Center on the Clear-Com website: Clear-Com Freespeak II Knowledge Center To access the CCM, see: The Core Configuration Manager (CCM) on page...
User Guide | Arcadia® Central Station Arcadia with FreeSpeak II and Edge Wireless IP Transceivers This setup has a total of 6 FS Edge transceivers with 16 Beltpacks connected. The IP transceivers are connected via a network that is configured for AES67 traffic. These are configured using the CCM.
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User Guide | Arcadia® Central Station 2.3.1 Outline of General Setup and Configuration For network setup, see Network Setup for IP Transceivers on page 102. To access the CCM, see: The Core Configuration Manager (CCM) on page To add IP transceivers to your system, see Using FreeSpeak Wireless Intercom on page For information on the connection process for IP transceivers, see the Quick Start Guides...
User Guide | Arcadia® Central Station Split Frequency Setup (5, 2.4 and 1.9 GHz System) This setup has: E1 FS II transceivers (1.9) with 5 beltpacks E1 FS II transceivers (2.4) with 4 beltpacks FS Edge IP transceivers (5) with 10 beltpacks FS II IP transceivers (1.9) with 10 beltpacks.
User Guide | Arcadia® Central Station Arcadia as HelixNet System Host Up to 24 HelixNet enabled channels and 64 HelixNet endpoints (subject to licensed ports). For information on how to configure this set up see Using HelixNet Wired Partyline Intercom on page 109.
User Guide | Arcadia® Central Station Installing Arcadia Central Station This chapter describes the front and rear panels, power supplies and cabling recommendations. It also describes network setup and illustrates example applications. It contains the following sections: 3.1 Front Panel Connectors, Controls and Indicators 3.2 Front Panel Touchscreens 3.3 Rear Panel Connectors and Indicators 3.4 System Powering...
User Guide | Arcadia® Central Station Front Panel Connectors, Controls and Indicators The Arcadia front panel connectors, controls and indicators are listed below. Item Description Headset connector (4-pin or 5-pin XLR). Gooseneck mic socket (1/4-inch jack) Mic: Toggles microphone audio on and off to the keysets on the unit (similar to the Talk button).
User Guide | Arcadia® Central Station Item Description Speaker active LED: lights green when the speaker is active.Arcadia Central Station channel audio is heard here. The speaker is automatically active when there is no headset plugged into the Arcadia Central Station. Color touchscreen displays Pin reset.
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User Guide | Arcadia® Central Station Item Description Listen activation indicator. Volume level indicator. Control the volume with the rotary controller next to the channel/audio source. Talk button. Call button. Use this to send a call signal. Menu button. Touch to see: Stage Announce All talk Remote mic kill (RMK)
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User Guide | Arcadia® Central Station Item Description Channel indication. Channels are set in the CCM: Configuration>Roles>Arcadia Central Station. Audio routes can be point-to-point or channels. Notification bar Beltpack registration Progress of upgrades Support information gathering Resoration of configuration progress Reply button.
User Guide | Arcadia® Central Station Rear Panel Connectors and Indicators The Arcadia rear connectors and indicators are listed below. Item Description Internal power connector. Mains power lead with internal power supply. Grounding screw. General Purpose Input/Output connectors x2 (DB-9F). GPIO 1 hosts GPI1 and GPO1 &...
User Guide | Arcadia® Central Station Item Description Program Audio input and Stage Announce output. Use with supplied RJ45 to XLR adaptor cable.. External power supply connector. CAUTION: Before using, see System Powering on page System Powering Arcadia features dual power inputs: Mains power connector (IEC) internal power supply DC connector.
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User Guide | Arcadia® Central Station 1. Connect the external power supply 12V cable connector (A) to the rear chassis 12V input connector of the Station. Note: When connecting the power cable, be sure to push until the connector locks into the device. 2.
User Guide | Arcadia® Central Station Clear-Com Ethernet Cable Recommendations Cable recommendations Category (Cat) Higher Cat numbers will support a higher bandwidth. Therefore, by using a higher Cat number you are future proofing your system to some extent. Example: Cat 5e : up to 1 GB Cat 6: up to 10 GB Use Cat 5e or higher.
User Guide | Arcadia® Central Station Stage Announce and Program Feed Your Arcadia® Central Station is supplied with an RJ45 connector that uses a splitter cable to split into two XLR connectors. If you wish to use an external Stage Announce (SA) and Program audio (PGM), you must connect this to the RJ45 port labeled SA/PGM (port 8) on the rear of your device, and connect your input (PGM) and output (SA) to these connectors.
User Guide | Arcadia® Central Station Configuring from the Front Panel This chapter describes how to configure the Arcadia® Central Station from the front panel. It contains the following sections: 4.1 Introduction to Configuring from the Front Panel 4.2 Setting the Management IP Address 4.3 Passwords, Addresses, Reset to Default, Save and Restore Configuration 4.4 Front Panel Menus Page 32...
User Guide | Arcadia® Central Station Introduction to Configuring from the Front Panel Some common tasks you might perform from the front panel menus are: See/configure the Arcadia Central Station IP address See the default CCM password Null your 2-wire audio ports Reset the Arcadia Central Station to factory settings Reset the CCM password To enter the Arcadia Central Station menu system, press the Menu button on the front panel.
User Guide | Arcadia® Central Station 4.2.1 Setting the Management IP Address from the Front Panel Menus 1. Press the MENU button. 2. Using the far left rotary controller, navigate to Networking. 3. Select Management. 4. Navigate to DHCP and select DISABLED. Push to select menu item. 5.
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User Guide | Arcadia® Central Station 4.3.2 Find the default password for the CCM 1. Press the Menu button on the front of the Arcadia Central Station. 2. Navigate to Administration > CCM Access > Default Password using the rotary controllers.
User Guide | Arcadia® Central Station 4.3.4 Reset the CCM password 1. Press the Menu button on the front of the Arcadia Central Station. 2. Using the right hand rotary controller select Administration > Reset > Reset CCM Pass. 3. Press the right hand rotary controller. 4.
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User Guide | Arcadia® Central Station Headset Limit. This allows the user to set the headset limiter for the front panel headset. -12 dB to +8 dB/ OFF HS Mic Type Dynamic (default) Electret Sidetone Gain -12 dB to +8 dB (-12 dB default) Sidetone Control Tracking (default) Non-Tracking...
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User Guide | Arcadia® Central Station 4.4.3 2W Audio (A,B) Configure power settings for 2-wire audio sources and perform nulling. Interface - power settings Power detected? Yes/No Power Enabled/Disabled (default = disabled) Mode Clear-Com/RTS (default = Clear-Com) Nulling: 2W A and 2W B.Press the rotary control (Start) to perform a null. Nulling is only available if power is detected.
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User Guide | Arcadia® Central Station LAN Port Assignment DHCP Enabled/Disabled IP Address (read only when DHCP is Enabled) Subnet Mask (read only when DHCP is Enabled) MAC Address (read only) Push the fourth rotary to open the on screen toucnscreen keyboard to change IP and Subnet. [OK] when done.
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User Guide | Arcadia® Central Station BP Role List Sorting: Role Number Alphabetical Battery type: use this setting if the beltpacks are not using the supplied Li-ion batteries. Alkaline (default) NiMh (for use in high pressure environments) Software Current version Update software from a file on a USB (insert into USB C on front of Arcadia Central Station) License (you will not see this menu item on a FreeSpeak Edge Base)
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User Guide | Arcadia® Central Station Settings Save Restore CCM Access Username Default password Hardware (view only) Information is for troubleshooting purposes only. Please note: the serial number in this section is the electronic main board serial number, not the device serial number. Page 41...
User Guide | Arcadia® Central Station The Core Configuration Manager (CCM) This chapter describes the main pages of the Core Congfiguration Manager (CCM). It contains the following sections: 5.1 Introduction 5.2 Accessing the CCM 5.3 Changing the CCM Password 5.4 Setting the Management IP from the CCM 5.5 Saving and Restoring System Configuration 5.6 Resetting to Default 5.7 Hardware Page Overview...
User Guide | Arcadia® Central Station Introduction The CCM is an easy-to-use browser-based software tool with intuitive menus that enable you to quickly set up, configure and edit your system. It provides an overview of all the system components and interfaces. It is password protected and suitable for use in poorly lit environments.
User Guide | Arcadia® Central Station Accessing the CCM 1. Make sure that the Arcadia Central Station is connected to a network using the LAN connector that is configured for management (Default LAN 1) on the rear panel of the device (see Rear Panel Connectors and Indicators on page 27).
User Guide | Arcadia® Central Station The CCM Hardware page opens. Note: On first opening the CCM, the Hardware page opens. On subsequent occasions, the Status page opens. Changing the CCM Password Change the password to one of your own choosing in the top right corner of the navigation bar. Note: You can reset your password to the default at any time from the Arcadia Central Station front panel menus.
User Guide | Arcadia® Central Station Setting the Management IP from the CCM To access the CCM, input the Management IP address into a browser. Find the management IP address of the Arcadia in the front panel menu system: Menu>Networking>Management. 1.
User Guide | Arcadia® Central Station 5.5.1 Saving System Configuration in the CCM The Save and Restore options are available in the CCM top navigation bar. When you click Save, all system configuration; channels, roles and network details are saved to a file (.cca) on your computer.
User Guide | Arcadia® Central Station 5.6.1 Resetting to Default from the CCM 1. In the CCM, navigate to Status > Overview > Host Device. 2. Select Reset to Default. 3. From the confirmation dialog box, click Reset to Default. 4.
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User Guide | Arcadia® Central Station Add/remove any discovered IP transceivers to/from the system Add/remove any discovered HelixNet devices to/from the system Register beltpacks to the system Create Dante ports Adjust settings on interface ports: 2-wire and 4-wire Allocate Licensed Ports for use with different connection types: Any, Dante, Wireless, HelixNet.
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User Guide | Arcadia® Central Station Transceivers Click the dropdown arrow to see transceivers connected to your system. Select a transceiver to configure it or view details. For more information see Using FreeSpeak Wireless Intercom on page 95 Physical Ports Click the dropdown arrow to see the physical ports on your Arcadia Central Station.
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User Guide | Arcadia® Central Station For more information see: Using 2-Wire Systems on page 120 Using 4-Wire Systems on page 124 Stage Announce and Program Feed on page 31 Dante Ports Click the dropdown arrow to see the Dante connections on your Arcadia Central Station. Select a port to configure it or view details.
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User Guide | Arcadia® Central Station Configuring Station Settings To configure the Arcadia Central Station, navigate to Hardware > Host. Here you can: Configure the network Upgrade the Arcadia Central Station and connected resources Change the following wireless beltpack system settings: Beltpack administration pin numbers FS Edge wireless region (important for system compliance) FSII battery type, if you are not using the supplied Li-ion batteries you may use...
User Guide | Arcadia® Central Station Configuring the Network After changing the network configuration, you must click Apply or [Enter] key. For information see: Arcadia® Central Station LAN Configuration Rules on page 5.10 Arcadia® Central Station LAN Configuration Rules Note: Do not plug any two LAN ports into the same LAN or VLAN.
User Guide | Arcadia® Central Station 5.10.2 IP Rules The IP addresses cannot be in the reserved range: 10.0.0.0-10.0.0.7 The subnet mask may cause an overlap with the reserved range The IP addresses cannot be in the LQ tunnel range 172.23.xxx.xxx The IP addresses cannot be in the localhost range 127.xxx.xxx.xxx The IP addresses cannot be in the multicast range 224.xxx.xxx.xxx-239.xxx.xxx.xxx 5.10.3...
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User Guide | Arcadia® Central Station System ID. This is used to differentiate this system's RF signals from those of other systems Beltpack role list sorting: Role number Alphabetical 5.11.2 FreeSpeak Edge The wireless region for your FreeSpeak Edge beltpacks. The region set here MUST match the hard-coded setting on your Edge transceiver or the system will not work.
User Guide | Arcadia® Central Station 5.11.3 FreeSpeak II AA Battery type. You can choose not to use the Li-ion batteries supplied with the beltpacks, in which case you must specify battery type here. Choose between: Alkaline (AA) batteries (default setting) NiMH batteries for use in settings where air pressure is an issue (for instance on an underwater site).
User Guide | Arcadia® Central Station 5.13 Configuration Page Overview The Configuration page of the CCM is where you configure the intercom routing aspects of your system (add audio to channels and set up talk and call keys for beltpacks). It consists of four areas: Channels Roles...
User Guide | Arcadia® Central Station 5.14 Channels Page The Channels page enables you to view channels and add ports to channels. Audio keys are added to channels in the Roles page. The center panel on this screen shows the live state of audio routing.
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User Guide | Arcadia® Central Station The default key behavior setting for a wireless beltpack in a Channel is Talk and Forced Listen. For more information, see Key Behavior. Page 60...
User Guide | Arcadia® Central Station 5.15.2 Groups A Group configuration enables an announcement or broadcast to a number of members at the same time. A group member can reply directly to the announcer using the Reply key. The other group members will not hear this.
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User Guide | Arcadia® Central Station 5.16.1 Viewing Information About a Channel When you open the Channels screen, the left-hand panel displays a list of all the channels that are currently present. The following information is displayed for each channel. Page 62...
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User Guide | Arcadia® Central Station Status A green tick mark indicates that all the ports that are configured for the channel are connected. Otherwise, a warning triangle is shown. Name This field contains a label that enables you to identify the channel. Note: A label can contain up to 10 characters.
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User Guide | Arcadia® Central Station Display Labels 5.16.3 Adding a New Channel To add a new channel: 1. Click the new channel icon . A new entry appears in the list of added channels. Note: You can only add new channels up to a maximum number (100). 2.
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User Guide | Arcadia® Central Station 5.16.4 Adding Ports to a Channel To add ports to a channel: 1. From the Channel panel, select the channel in which the port is to be added. 2. From the Ports panel, click the add port icon of the port that you require.
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User Guide | Arcadia® Central Station 5.16.5 Removing Ports From a Channel To remove a port from a channel: 1. From the Channels panel, select the required channel. 2. Click the remove icon of the port that you want to remove. The port is removed.
User Guide | Arcadia® Central Station 5.17 Groups Page The Groups Page allows you to view Groups and add ports to Groups. Roles are added to Groups in the Roles page. 5.18 Managing Groups From the Groups tab, you can: View existing groups and add or remove new groups.
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User Guide | Arcadia® Central Station 5.18.1 Viewing Information About a Group When you open the Groups screen, the left-hand panel displays a list of all the groups that have been created. The following information is displayed for each group. Status A green tick mark indicates that all the ports that are configured for group are connected.
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User Guide | Arcadia® Central Station Online This indicates how many of the total group members are online. Talkers This indicates how many FS II beltpacks or logic-routed ports have active talk routes on this group. 5.18.2 Adding a New Group To add a new group: 1.
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User Guide | Arcadia® Central Station 5.18.3 Adding Ports and Roles to a Group To configure a group you must first put the members in the group. These can be ports and/or roles. When you have done this you will configure a talk key to the group (group administrator). Adding Ports to a Group 1.
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User Guide | Arcadia® Central Station Configuring a Talk Key to the Group 1. In the Roles page, select the role you want to talk to the group. 2. Configure a talk key to the group (Talk Only) When you have configured members and a talk key to a group, you will see the group by selecting it in the Groups page.
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User Guide | Arcadia® Central Station 5.18.5 Deleting a Group To delete a group: 1. From the Groups panel, select the group that you want to delete. 2. Remove all the ports from the group Note: If you do not remove the ports, you will be prompted to do so in step 3. 3.
User Guide | Arcadia® Central Station 5.19 Roles Page The Roles page enables you to create roles for the devices in your intercom system. Roles are made for: The Arcadia Central Station FreeSpeak II beltpacks FreeSpeak Edge beltpacks HelixNet beltpacks HelixNet remote stations HelixNet speaker stations A role can be made that can be used with either an FS II beltpack or an FS Edge beltpack (this...
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User Guide | Arcadia® Central Station When creating roles, roles can be: Added (role is based on the template role) Cloned (role is based on any selected role) When working with FreeSpeak II, a role must be created for each beltpack or device that you use.
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User Guide | Arcadia® Central Station Select a role template to edit the settings. To reset template roles to default settings, reset the Arcadia Central Station to factory defaults. Note: The role templates you see depend on which feature licenses you have on the Arcadia Central Station.
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User Guide | Arcadia® Central Station 1. Navigate to Configuration > Roles. 2. Click Add Roles. The following screen appears. 3. Enter a label for the role, the number of roles required and choose which endpoints will use this role (FS II, FS Edge or both). Only one beltpack can use the role at a given time. Note: When creating multiple roles, the system will add an incrementing numerical suffix to the role name.
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User Guide | Arcadia® Central Station 4. Click Create. The new role appears in the list of roles in the left-hand side of the Roles screen. Page 78...
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User Guide | Arcadia® Central Station 5.20.4 Editing Role Key Assignment 1. Navigate to Configuration > Roles and select required role on the left of the screen. 2. Click on the small white squares. The key assignment screen appears. 3. Click to select the required audio source. 5.20.5 Configuring Role Settings To configure the settings for a role:...
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User Guide | Arcadia® Central Station 5.20.6 Cloning Roles To clone roles: 1. Navigate to Configuration > Roles, and select the role that you wish to clone from the list of roles in the left-hand side of the screen. 2. Click CLONE. The role is cloned and added to the list of roles in the left-hand side of the screen.
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User Guide | Arcadia® Central Station The role is deleted and removed from the list of roles in the left-hand side of the screen. Page 81...
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User Guide | Arcadia® Central Station 5.20.8 Setting Key Behavior Audio keys can be set to different Talk and Listen states. These key behavior states apply to the keys on the Arcadia Central Station and beltpacks. Key behavior is configured in the Roles tab in the CCM.
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User Guide | Arcadia® Central Station 5.21 Logic Page The Arcadia Central Station offers six fully configurable GPIOs, increasing the range and possible uses of controls and relays. 2 x GPIs. These can be used, for example, to allow the station operator to open an audio route to a Channel using a foot switch, or to route a program feed to a Channel, Group or beltpack when an on-air light comes on.
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User Guide | Arcadia® Central Station Each GPI/GPO hosts up to 10 different events or actions. These actions can be turned off or on in the Status > Logic page of the CCM. 2 x DB 9F connectors on the rear of the Arcadia Central Station (C). See Rear Panel Connectors and Indicators on page For DB 9F pinouts, see...
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User Guide | Arcadia® Central Station 1. On the left panel, click GPI1 to select it. 2. Click the Add button in the center panel. 3. Click the Options button to select a Source. Select Arcadia. 4. Click the Options button to select a Destination.
User Guide | Arcadia® Central Station 5.22.6 Configuring GPOs In this example you send an output trigger (for example to an external stage announce speaker) on GPO1 when a beltpackTalk is activated on the stage announce (SA) 4-wire port. 1. Navigate to Configuration > Logic. 2.
User Guide | Arcadia® Central Station From the Status page of the CCM, you can view the status of all the resources that are connected to the Arcadia® Central Station. These include: Transceivers (IP and E1) Beltpacks Interface ports Here you will see error and warning states. Note: Error states are used exclusively to indicate that audio via this resource is not working.
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User Guide | Arcadia® Central Station The Overview screen consists to two sections. There is an upper section that displays a list of system icons representing the ports, transceivers and endpoints and a lower section that gives detailed informationabout each connected device and about the Arcadia Central Station. Note: There is currently no detailed status for 2W, 4W and Dante.
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User Guide | Arcadia® Central Station Remote Microphone Kill (RMK) button to mute all microphones connected to your system. Call button to send a text message to all connected devices. Network and PTP status of transceivers Reboot transceiver Transceiver details Page 90...
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User Guide | Arcadia® Central Station Monitoring Beltpack Details 5.24.4 Monitoring Wired Devices Navigate to Status>Overview>Wired. A screen appears that gives information about the HelixNet wired user stations (beltpacks, remote stations and speaker stations) and enables various procedures including: Procedure Information Reboot Status...
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User Guide | Arcadia® Central Station 5.24.5 Monitoring the Host Device Navigate to Status > Overview > Host Device. A screen appears that gives information about the Arcadia Central Station and enables various procedures including: Reboot General Reset to Default Status Collect Support Info Uptime...
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User Guide | Arcadia® Central Station The Level column shows the status of data: Yellow triangle: warning Red circle with white cross: error No icon shown: this data is informational. The following apply to the Event Log: The Event Log periodically refreshes but there is a Refresh button to pull the latest events The Event Log can be exported to a .csv file Clear Event Log clears current data.
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User Guide | Arcadia® Central Station A green icon indicates a currently active input or relay. Forcing ON/OFF The buttons under the FORCE column are toggle buttons that can be used to test the working of the GPIOs or to turn them permanently off or on. These overide the working of the configured GPIOs.
User Guide | Arcadia® Central Station Using FreeSpeak Wireless Intercom This chapter describes how to connect to E1 and IP transceivers. It contains the following sections: 6.1 Overview of Transceivers 6.2 Connecting Transceivers Over E1 6.3 Adding IP Transceivers (FS Edge, FS II 1.9) 6.4 Connecting Transceivers Over IP 6.5 Network Setup for IP Transceivers 6.6 Registering Beltpacks (FreeSpeak)
User Guide | Arcadia® Central Station Overview of Transceivers Connecting Transceivers Over E1 E1 is a telecommunications standard whereby data and power are sent over Cat 5/6 or Fiber cable (data only). E1 connections must have dedicated cabling as it is not possible to use network switches with this technology.
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User Guide | Arcadia® Central Station Example connection with a splitter Note: The splitter connections are switched between RJ45 and Fiber routing using DIP switches inside the splitter. For more examples of connection options and how to set the DIP switches, see the FreeSpeak II Splitter Quick Start Guide available from the FreeSpeak II Knowledge Center.
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User Guide | Arcadia® Central Station Splitter to TCVRs 328 ft (100 m) using shielded 24 AWG Cat 5/6e cable TCVRs powered by splitter 164 ft (50 m) using shielded 26 AWG Cat 5/6e cable 2625 ft (800 m) using shielded 24 AWG Cat 5/6e cable TCVRs have local/direct power 1312 ft (400 m) using shielded 26 AWG...
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User Guide | Arcadia® Central Station 6.2.4 Setting Cable Length Offset (E1) Cable length offset is used to prevent the DECT or radio signals between transceivers getting out of synchronization. If transceivers are not synchronized, beltpack handover will not happen effectively.
User Guide | Arcadia® Central Station 2. Select IP Transceivers. The following screen appears: 3. Select the transceiver that you want to register from the left-hand area of the screen, and click the right-hand arrow. The selected transceiver appears in the right-hand list of registered transceivers. Connecting Transceivers Over IP When connecting IP transceivers, connect them to the LAN connector that is configured for AES67 on the rear of the Arcadia Central Station using Ethernet cable.
User Guide | Arcadia® Central Station Network Setup for IP Transceivers The Arcadia® Central Station has four IP addresses. IP traffic is spread over these addresses. See LAN ports 1 - 4 ( I and J). SeeRear Panel Connectors and Indicators on page The LAN ports are fully user configurable but you can work with the following default settings: LAN 1: Management and AES67 (AoIP) audio traffic are combined on this connector LAN 2: Not configured...
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User Guide | Arcadia® Central Station 6.5.2 Connection to IP Transceivers and Dante, Example 2 Page 103...
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User Guide | Arcadia® Central Station 6.5.3 Connection to IP Transceivers and Dante, Example 3 Page 104...
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User Guide | Arcadia® Central Station 6.5.4 Connection to IP Transceivers, Example 4 If you are connecting to a network set up where there is lots of traffic, either management or AES67, Clear-Com recommends that you split AES67 traffic into its own segment. Page 105...
User Guide | Arcadia® Central Station 6.5.5 Setup Rules The default setup (management and AES67 audio on the same connector) is intended for use with a dedicated network switch for the Arcadia Central Station and its transceivers (see example network setup, example 1). If you do not have a network switch that is dedicated to the Station and transceivers, Clear-Com recommends that you split AES67 traffic onto a separate LAN (see example network setup, example 4).
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User Guide | Arcadia® Central Station Over The Air (OTA). When you register a beltpack in this way you must create a role for it manually in Configuration > Roles before the beltpack can connect. 6.6.1 Registering a beltpack by USB cable This method of registering beltpacks is recommended for fast and easy set up.
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User Guide | Arcadia® Central Station Unregister. Page 108...
User Guide | Arcadia® Central Station Using HelixNet Wired Partyline Intercom This chapter describes how to connect to HelixNet Wired Partyline Intercom. It contains the following sections: 7.1 Introduction 7.2 HelixNet Connections - General Outline 7.3 Connecting HelixNet user stations to the network 7.4 Pairing HelixNet user stations to the Base Station Page 109...
User Guide | Arcadia® Central Station Introduction Arcadia supports HelixNet wired partyline intercom, including the HRM-4X remote station, the HKB-2X speaker station and the HXII-BP beltpack. To do this, Arcadia channels must be enabled for HelixNet. HelixNet user stations connect to Arcadia via an ethernet network and HelixNet keysets can be assigned to any HelixNet enabled channel in the Arcadia system.
User Guide | Arcadia® Central Station Watts of power from the switch. Do not exceed the power budget of the switch when attaching devices. Note: You can enable up to 24 channels for HelixNet. How many channels you use is limited by how many port licenses you have.
User Guide | Arcadia® Central Station For a quick test setup, you can work with the default settings which allow licensed ports to be used for any function and have 4 channels HelixNet enabled. For a full installation, you can enable channels and create roles for HelixNet beltpacks, remote stations and speaker stations.
User Guide | Arcadia® Central Station Note: Troubleshooting: you may need to make sure that the connecting device is in the same IP range as the host system. To view and edit the device IP address, navigate to Networking>Preferences>IP address in the device menu system. Pairing HelixNet user stations to the Base Station Once connected to Arcadia's HelixNet network and appropriately powered, HelixNet beltpacks, remote stations and speaker stations can be paired to the Arcadia system:...
User Guide | Arcadia® Central Station happening. To unpair a device from the system, navigate to Hardware>Resources>Endpoints [select device]>Unpair. Pairing HelixNet endpoints from the device menu system Beltpacks 1. Press the Menu button on the front of the beltpack (short press) to enter menu mode. 2.
User Guide | Arcadia® Central Station Note: You need to Save the IP address (right call button). Remote stations and speaker stations 1. Press the Menu button to enter menu mode. 2. Using the rotary controls, navigate to Networking>Pair to Station. 3.
User Guide | Arcadia® Central Station Using Dante Systems To configure Dante you must be familiar with the Audinate Dante Controller, available from the Audinate website. Before configuring the connection in the Dante Controller, you must determine which of the 4 RJ45 LAN connectors on the Arcadia Central Station you wish to use for Dante network traffic.
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User Guide | Arcadia® Central Station 1. In the CCM, navigate to Hardware > Host > Network and configure Dante on the LAN connector you wish to use for Dante connections. 2. Connect a cable (Cat5/6e or fiber) to the LAN connector that is designated for Dante. Connect the other end to a switch on your Dante network.
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User Guide | Arcadia® Central Station 5. Details can also be viewed in the Dante Controller. 6. In the CCM navigate to Hardware>Resources>Dante Ports and add Dante ports. Give the new ports a suitable label. 7. Route the channels as required in the Dante Controller. 8.
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User Guide | Arcadia® Central Station Using 2-Wire Systems This chapter describes how to use the Arcadia Central Station with 2-Wire intercom devices. It contains the following sections: 9.1 Introduction to 2-Wire Systems 9.2 Using Stations to Interconnect Equipment Page 120...
User Guide | Arcadia® Central Station Introduction to 2-Wire Systems When connecting 2-wire equipment the following applies: Every time equipment is changed on a 2-wire interface (port) you should perform nulling. You must null every time you add wired resources to your system. No one should listen during the nulling process.
User Guide | Arcadia® Central Station To configure 2-wire port settings in the CCM navigate to: Hardware > Resources > Physical Ports > (select port) : Using Stations to Interconnect Equipment When connecting Clear-Com Stations to other Clear-Com equipment and third-party systems (2-wire) use the following guidelines.
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User Guide | Arcadia® Central Station Device Type Supports call signalling? HelixNet HLI-2W2* Encore MS-702/4 Encore RS Beltpack RS-701 / 702 / 703 Yes, but does not pass call signalling to 4-wire RTS 2-wire equipment audio routes. FreeSpeak/FreeSpeak II Base II* Yes** 2-way radio Yes, via a TW-47 interface...
User Guide | Arcadia® Central Station Using 4-Wire Systems This chapter describes how to use the Arcadia Central Station with 4-Wire intercom devices. It contains the following sections: 10.1 Introduction to 4-Wire Systems 10.2 Port Function 10.3 Using Stations to Interconnect Equipment Page 124...
User Guide | Arcadia® Central Station 10.1 Introduction to 4-Wire Systems When connecting to 4-wire equipment the following applies: To minimize noise and meet regulatory requirements, use screened (shielded) cable when connecting 4-wire ports. Pinout configuration (Port Function) can be set on all the Arcadia Central Station 4-wire interfaces.
User Guide | Arcadia® Central Station 10.2 Port Function Check this function whenever you are connecting 4-wire devices (not GPIO DB-9M connectors) to your Arcadia Central Station. Default = 4-wire-X. 10.2.1 About Port Function Clear-Com products are designed so central audio routing devices (base stations and matrices) can connect directly to other Arcadia Central Stations using a straight-through CAT 5/6 cable.
User Guide | Arcadia® Central Station Pin No 4-wire 4-wire-X (default) Data out - Data in - 10.2.3 Setting Port Function (Pin Polarity) on a 4-Wire Connection 1. Connect the devices using 1:1 Cat5/6/6e cable. 2. In the CCM, navigate to Hardware > Resources > Physical Ports. 3.
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HelixNet HLI-4W2 4-wire Eclipse MVX-A16 4-wire-X (Identified as a CCI-22 in the software) Depends on third-party Other matrices (third party) pinout HME DX200/DX210/DX410 4-wire FreeSpeak II Base II 4-wire FreeSpeak II 4-wire Yes ** When connecting two Stations with a straight...
User Guide | Arcadia® Central Station Upgrading Firmware This chapter describes how to upgrade the firmware on your Station. It contains the following sections: 11.1 Introduction 11.2 Upgrading using the CCM 11.3 Upgrading using a USB stick 11.4 HelixNet Upgrade Page 129...
User Guide | Arcadia® Central Station 11.1 Introduction There are two ways to upgrade the firmware on the Arcadia Central Station: Using the CCM web interface. When upgrading from the CCM, you can upgrade all connected resources (for example, transceivers and beltpacks). Using a USB stick (USB A on the front of the Arcadia Central Station).
User Guide | Arcadia® Central Station 6. Press the 4th rotary encoder. The unit will upgrade and then reboot. 7. To check the current firmware version, in the menu system navigate to Administration > Software > Current. The current software version is displayed in the 4th menu screen. 11.4 HelixNet Upgrade Upgrades to the HelixNet system are included with the Arcadia software.
User Guide | Arcadia® Central Station Licensing This chapter describes how to upgrade your Arcadia Central Station license. It contains the following sections: 12.1 Port Licenses 12.2 Online Activation of Additional Licenses 12.3 Offline Activation of Additional Licenses Page 132...
User Guide | Arcadia® Central Station 12.1 Port Licenses The Arcadia Central Station is available with several port licensing options: 16 ports 32 ports 48 ports 64 ports 80 ports 96 ports 112 ports 128 ports You can purchase additional port capacity in 16-port bundles to a maximum of 128 ports. Additional 16-port bundles are available from your Clear-Com dealer.
User Guide | Arcadia® Central Station 3. Click the checkbox, select the quantity of 16-port bundles or feature licenses you wish to install and click Activate. 4. You must reboot the Station before the licenses take effect. In the CCM, navigate to Status >...
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User Guide | Arcadia® Central Station For detailed steps see below. 1. Navigate to Hardware > Resources > Host > License, and select Add licenses offline. 2. Select Get Context File. Page 135...
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User Guide | Arcadia® Central Station The context file downloads locally. 3. Use another PC which has internet access and connect a browser to http://license.clearcom.com:8080/webdepot/. As you will download the licenses into the previously downloaded context file (step 2) you need the context file on the new PC. 4.
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User Guide | Arcadia® Central Station 6. Select the left-hand option. Page 137...
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User Guide | Arcadia® Central Station 7. Click File-based license transfer. 8. Select the required license(s). Click Choose File and navigate to the context file (downloaded in step 2). Select it. Then click Start Activation Now. Page 138...
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User Guide | Arcadia® Central Station 9. Download the License Update File 10. Do not Upload Receipt Now. Instead, return to the CCM and select Upload License Update File. 11. Navigate to where you have stored the downloaded file from Step 9 (128- xxxxxxxx.WibuCmRaU).
User Guide | Arcadia® Central Station Security This chapter describes important security features. It contains the following sections: 13.1 Warning 13.2 Introduction 13.3 Using Security Certificates 13.4 Forcing HTTPS Page 140...
User Guide | Arcadia® Central Station 13.1 Warning The CCM ensures that you do not turn off port 80 without testing your certificate. If you turn off port 80 without ensuring that you can reach the CCM using port 433 it is possible to get locked out of your CCM.
User Guide | Arcadia® Central Station 13.3 Using Security Certificates There are three types of security certificate available. Choose the certification option that best suits your security requirements: A certificate of your own choosing (full chain and private key) An EasyDNS authorized certificate for *.clearcomdevices.com (this option requires you to register your Arcadia Central Station with a DNS server) and cannot be used unless your Arcadia Central Station has internet access The Clear-Com self-signed certificate...
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User Guide | Arcadia® Central Station To enable Force HTTPS in the CCM navigate to: Hardware > Resources > Host > Security and click to enable Force HTTPS. This turns port 80 off, forcing traffic to use port 433. Page 143...
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User Guide | Arcadia® Central Station Appendix A: Pinouts This chapter describes the pinouts of the connectors on the Arcadia® Central Station. It contains the following sections: 14.1 GPIO pinouts 14.2 2-Wire Pinouts 14.3 4-Wire Pinouts 14.4 DECT Sync Page 145...
User Guide | Arcadia® Central Station 14.3 4-Wire Pinouts 4-wire 4-wire-X (default) Data in + Data out + Data in - Data out - Audio in + Audio out + Audio out + Audio in + Audio out - Audio in - Audio in - Audio out - Data out +...
User Guide | Arcadia® Central Station Appendix B: Specifications This section contains a list of technical specifications for the Station. It contains the following subsections: 15.1 Arcadia® Central Station 15.2 Capacity 15.3 Network Specifications Page 150...
User Guide | Arcadia® Central Station 15.1 Arcadia® Central Station Specification Value (1) 4-pin XLR-M or 5-pin XLR-M Front panel headset auto headset detect Input type: Dynamic /Electret - Selectable Frequency response: headset mic - Partyline: 200Hz – 12 kHz + 3dBu Frequency response: headset mic - Line Out: 200Hz –...
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User Guide | Arcadia® Central Station Specification Value Input type: Dynamic, Electret (selectable) Frequency Response: Gooseneck Mic - Partyline: 200Hz – 12kHz + 3dBu Frequency Response: Gooseneck Mic - Line Out: 200Hz – 20kHz + 3dBu Gooseneck microphone Mic Limiter Threshold: -35dBu ±3dB input Mic Limiter Range: ≥...
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User Guide | Arcadia® Central Station Specification Value The Arcadia Central Station has two power supplies which can be used together to provide power redundancy. 1. AC Mains input: 100-240V AC, 50-60Hz, 160W Max, IEC60320 C14 inlet. Power 2. DC Low Voltage Input: 12V DC +/- 5%, 12A (2) DB9F Relay contact type: SPDT Relay quantity: 4...
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User Guide | Arcadia® Central Station Specification Value (8) RJ45 4-wire I/O: Output Impedance >10kΩ, Input Impedance 200Ω + 10%, transformer isolated balanced input and 4-wire I/O output. 4-wire Operating Levels: 0dBu Nominal, 18dBu headroom Port 8 used for stage announce and program feed (1) Cable assembly CAB-RJ45-PGM-SA provided.
User Guide | Arcadia® Central Station 15.2 Capacity Specification Value 26 in total Number of transceivers 16 IP transceivers (FreeSpeak II or FreeSpeak Edge) supported by Arcadia E1 transceivers, 2 connected directly to the Arcadia Central Central Station Station, 10 via a splitter Number of FreeSpeak Up to 40 beltpacks in total, made up of either FreeSpeak II or beltpacks per Arcadia...
User Guide | Arcadia® Central Station 15.3 Network Specifications Specification Value RTSP/SAP AoIP Interface AES67 Protocols Dante Audio Sampling 24-bit Linear 48KHz Static IP Addressing DHCP Network Compatibility Layer 2 and Layer 3 only Quality of Service DiffServ RFC2474 IGMP On (AoIP) Multicast On (AoIP)
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User Guide | Arcadia® Central Station Specification Value Network Jitter < 1μs required for RF Syncing of Transceivers Tolerance Managed Ethernet Switch - Layer 3 1000 Base - T ports for endpoints 1000 Base IP Trunks between switches Recommended Ethernet Switches QoS Configuration Energy Efficient Ethernet bypass option IGMP Snooping bypass option...
User Guide | Arcadia® Central Station Appendix C: Spare Parts Part Part Number External power supply, 12VDC 150W PSU-EXT-0001 Split cable, RJ45 to PGM and SA CAB-RJ45-PGM-SA Fan plate assembly T40020-1 Rack ear (x1) 272G162-SP Encoder cap (x1) 272G286-SP Optional equipment Ethernet fiber modules*: 1 Gbps SM SXFIBER SFP SFP-SMFO-1G-LX...
User Guide | Arcadia® Central Station Appendix D: Front Panel Menu Reference Tables This chapter lists the front panel menu options. It contains the following sections: 17.1 Audio Settings 17.2 Host Settings 17.3 2 W Audio (A/B) (C/D) 17.4 Discovery 17.5 Transceiver 17.6 Networking 17.7 Administration...
User Guide | Arcadia® Central Station Note: Default values are shown in bold. 17.1 Audio Settings Level 1 Level 2 Level 3 Level 4 8 to -12 dB/Off Audio Headset Headset Limit Default = 0 dB Headset detect Enabled/Disabled HS Mic Type Electret/Dynamic 8 to -12 dB Sidetone Gain...
User Guide | Arcadia® Central Station 17.3 2 W Audio (A/B) (C/D) Level 1 Level 2 Level 3 Level 4 Power 2W Audio (A / B) Interface Yes/No detected Power Enabled/Disabled Mode Clear-Com/RTS The nulling function is only 2W A Nulling available if power is detected.
User Guide | Arcadia® Central Station 17.6 Networking Level 1 Level 2 Level 3 Level 4 Networking Management LAN Status Up/Down LAN Port LAN Ports 1 - 4 DHCP Enabled/Disabled IP Address Subnet mask AES67 (only visible if AES67 has been LAN Status Up/Down configured to its...
User Guide | Arcadia® Central Station 17.7 Administration Level 1 Level 2 Level 3 Level 4 Administration Beltpacks Over The Air Start OTA Sort by Role BP Role List Number Sorting /Alphabetical Alkaline/NiMh (for use when not using Battery Type the supplied Li-ion type batteries) Software...
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User Guide | Arcadia® Central Station Level 1 Level 2 Level 3 Level 4 View licensed ports: Total Ports Wireless Ports HelixNet ports Dante Ports Licensed Ports Any Ports. Ports configured to Any will accept connections of any type: FreeSpeak, HelixNet or Dante Press rotary 4 to...
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User Guide | Arcadia® Central Station Level 1 Level 2 Level 3 Level 4 Press rotary 4 to Reset CCM reset CCM Password password to the default setting. Support Info Generate Insert USB Save Settings Insert USB Restore Username CCM Access Default password Hw Info Read only.
User Guide | Arcadia® Central Station Appendix E: Regulatory Compliance (Regulatory Model: 1410) This chapter describes the regulatory compliance for the Arcadia Central Station. It contains the following sections: 18.1 FCC Notice 18.2 FCC/IC/EC RF Exposure Warning 18.3 Industry Canada Compliance Statement 18.4 Korean Notice 18.5 European Union (CE mark) 18.6 United Kingdom (UKCA Mark)
User Guide | Arcadia® Central Station Applicant Name: Clear-Com LLC Applicant Address: 1301 Marina Village Pkwy, Suite 105, Alameda CA 94501, United States Manufacturer Name: Clear-Com LLC Manufacturer Address: 1301 Marina Village Pkwy, Suite 105, Alameda CA 94501, United States Country of Origin: USA Brand: Clear-Com Caution: All products are compliant with regulatory requirements detailed in this document...
User Guide | Arcadia® Central Station 18.2 FCC/IC/EC RF Exposure Warning - This product complies with FCC/IC/EC radiation exposure limits set forth for an uncontrolled environment. - Produits Clear-Com sont conformes aux limites IC d'exposition aux rayonnements définies pour un environnement non contrôlé. - This product may not be co-located or operated in conjunction with any other transceiver or transmitter.
User Guide | Arcadia® Central Station 18.5 European Union (CE mark) The CE marking indicates compliance with the following directives and standards, whenever applicable to the product in question. Directives: - Radio Equipment Directive 2014/53/EU - Electromagnetic Compatibility Directive 2014/30/EU - Low Voltage Directive 2014/35/EU - RoHS Directive 2011/65/EU, 2015/863/EU Standards:...
User Guide | Arcadia® Central Station 18.7 Electrical and Electronic Equipment (WEEE) Waste The European Union (EU) WEEE Directive (2012/19/EU) places an obligation on producers (manufacturers, distributors and/or retailers) to take-back electronic products at the end of their useful life. The WEEE Directive covers most Clear-Com products being sold into the EU as of August 13, 2005.
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