Page 1 MODEL 3 OWNER'S MANUAL Software version: 2020.12.5 Europe...
Page 2 Release Notes. Display Release Notes on the touchscreen by touching the Tesla T at the top center of the touchscreen, then touching the Release Notes link. If information provided in this document conflicts with information in the Release Notes, the Release Notes take precedence.
Page 3: Table Of Contents
Subsystems..............223 Towing and Accessories........95 Wheels and Tires........... 227 Cold Weather Best Practices......104 Roadside Assistance......231 Autopilot..........108 Contacting Tesla Roadside Assistance..231 About Autopilot............. 108 eCall................234 Traffic-Aware Cruise Control....... 111 Instructions for Transporters......235 Autosteer..............118 Consumer Information....239 Navigate on Autopilot..........
Page 4 Contents Declarations of Conformity.......245 Troubleshooting Alerts........252 Index............261...
Page 5: Overview
Interior Overview NOTE: On RHD (Right Hand Drive) vehicles, the controls illustrated above are arranged similarly, but are mirrored on the right side of the vehicle. 1. Door open button (Opening Doors from the Interior on page 2. High beams (High Beam Headlights on page 69), turn signals (Turn Signals on page...
Page 6 Interior Overview 17. Center console (Interior Storage and Electronics on page 18. Glovebox (Glovebox on page MODEL 3 OWNER'S MANUAL...
Page 7: Exterior Overview
Exterior Overview 1. Exterior lights (Lights on page 2. Autopilot camera (About Autopilot on page 108) 3. Front door handle (Using Exterior Door Handles on page 4. Key card sensor (Keys on page 11), Autopilot camera (About Autopilot on page 108) 5.
Page 8: Touchscreen Overview
In addition to the time of day and the current outside temperature, this area displays the following icons: Touch to lock/unlock all doors and trunks. Access information about your Model 3. See The Tesla "T" on page MODEL 3 OWNER'S MANUAL...
Page 9 Touchscreen Overview Add, configure, or quickly switch driver profiles (including Valet Mode and Easy Entry). See Driver Profiles on page Displays when a warning notification is in effect. Touch to display information about the warning. Displays when a software update is available (see Software Updates on page 184).
Page 10 Touchscreen Overview Connect to a Bluetooth device (see Pairing a Bluetooth Phone on page 171). Displays the status of the front passenger airbag (applicable only in regions where the airbag can be disabled, as described in Airbags on page 52). 2.
Page 11 Touchscreen Overview Energy. See Getting Maximum Range on page Charging. See Charging Instructions on page 193. Web. Access the Internet using the web browser (if equipped with premium connectivity). Entertainment. Browse the full library of games and access video streaming services, all from your vehicle's touchscreen. To launch, Model 3 must be in Park.
Page 12 Touchscreen Overview The Tesla "T" Touch the Tesla "T" at the top center of the touchscreen as a one-touch shortcut to the Controls > Software tab, which displays: • Vehicle name (see Naming Your Vehicle on page 152). • Vehicle configuration.
Page 13: Opening And Closing
You must have your phone's Bluetooth mobile app. setting turned on AND you must also • Key card - Tesla provides a key card that ensure that Bluetooth is turned on within communicates with Model 3 using short your phone's global settings for the Tesla range radio-frequency identification (RFID) mobile app.
Page 14 Key Card Tesla provides you with two Model 3 key cards, designed to fit in your wallet. Tap your Model 3 key card on one of its card readers, located on the driver's side door pillar and on the center console.
Page 15 30 cm away from other electronic devices (phone, laptop, etc.). If you have purchased the key fob accessory (available for purchase from Tesla stores or If the key fob does not work (for example, its online at http://www.tesla.com/shop), you...
Page 16 You must pair your key fob every time you use it with a different vehicle. NOTE: Only key fobs with the TESLA logo printed on the flat side have the passive locking and unlocking functionality. Key fobs...
Page 17 Tesla mobile app installed and connected to the vehicle’s Tesla account. 1. While sitting in the vehicle, open the Tesla mobile app and select the appropriate vehicle (if there are multiple vehicles associated with the account), then touch Phone Key >...
Page 18: Doors
Passive Key Fob may not be available for your vehicle. NOTE: Your key fob (https://shop.tesla.com) NOTE: See Cold Weather Best Practices on also allows you to press buttons to lock and page 104 to ensure the vehicle's door unlock Model 3.
Page 19 Doors NOTE: To prevent children from opening the You can also unlock the doors by pressing the rear doors, turn on child-protection locks (see Park button on the end of the gear selector a Child-Protection Lock on page 18). second time. Pressing this button once engages the Park gear and pressing it again In the unlikely situation that Model 3 has no unlocks the doors.
Page 20 Doors Drive Away Locking Model 3 automatically locks all doors (including the trunks) whenever your driving speed exceeds 8 km/h. Child-Protection Lock Model 3 has child-protection locks on the rear doors to prevent them from being opened using the interior release buttons. On the touchscreen, touch Controls >...
Page 21: Windows
Tesla. lower the windows on the driver or other doors. CAUTION: Closing the door while the window is fully raised (for example, if manually raised) can damage the windows or the vehicle.
Page 22: Rear Trunk
Rear Trunk Opening Load Limits To open the rear trunk, ensure the vehicle is in Secure all cargo before moving Model 3, and Park, then pull the rear trunk open: place heavy cargo in the lower trunk compartment. • Touch the associated OPEN button on the CAUTION: To avoid damage, never touchscreen.
Page 23 Rear Trunk WARNING: Do not allow children to play inside the trunk or become locked inside. An unrestrained child could suffer serious injury or death in a crash. A child could suffer heat exhaustion if trapped in the vehicle, especially without climate control on. CAUTION: Never load more than 130 lbs (60 kg) on the rear load floor (above the lower trunk compartment)
Page 24: Front Trunk
Front Trunk Opening Closing To open the front trunk: The Model 3 hood is not heavy enough to latch under its own weight and applying pressure on the front edge or center of the 1. Ensure that the area around the hood is hood can cause damage.
Page 25 Front Trunk WARNING: Before driving, you must 1. Locate an external 12V power supply ensure that the hood is securely (such as a portable jump starter). latched in the fully closed position by 2. Release the tow eye cover by pressing carefully trying to lift the front edge of firmly on the top right perimeter of the the hood upward and confirming there...
Page 26 Front Trunk NOTE: Applying external 12V power to these terminals only releases the hood latches. You cannot charge the 12V battery using these terminals. 6. Turn on the external power supply (refer to the manufacturer’s instructions). The hood latches are immediately released and you can now open the hood to access the front trunk area.
Page 27: Interior Storage And Electronics
Interior Storage and Electronics Glovebox To open the glovebox, touch Controls > Glovebox on the bottom corner of the touchscreen. The glovebox automatically opens and its light turns on. To open the main storage compartment, pull its cover upward. Open the other storage compartment or access the phone dock by pressing firmly near the cover's opening edge.
Page 28 Interior Storage and Electronics Two additional USB ports are located in the 1. Open both center console doors in front rear of the center console. Passengers in the of the cup holders. rear seats can use these ports to charge their USB-connected devices.
Page 29 Tesla recommends that you do not plug any non-Tesla accessories, including power inverters, into the 12V power socket. However, if you do use a non-Tesla accessory and notice any malfunctions or unexpected behavior, such as indicator lights, alert messages, or...
Page 30 Interior Storage and Electronics MODEL 3 OWNER'S MANUAL...
Page 31 Interior Storage and Electronics Cabin Camera Model 3 is equipped with a camera in the cabin. The camera is not currently active, but might be used in potential future features which could be added to Model 3 with software releases. Keep the camera lens clean, and free of obstructions.
Page 32: Seating And Safety Restraints
Front and Rear Seats Correct Driving Position Adjusting the Front Seats The seat, head support, seat belt and airbags work together to maximize your safety. Using these correctly ensures greater protection. Position the seat so you can wear the seat belt correctly, while being as far away from the front airbag as possible: 1.
Page 33 Front and Rear Seats WARNING: Riding in a moving vehicle with the seat back reclined can result in serious injuries in a collision, as you could slide under the lap belt or be propelled into the seat belt. Ensure your seat back is reclined no more than 30 degrees when the vehicle is moving.
Page 34 Front and Rear Seats Removing/Installing a Head Support To remove the head support: 1. Raise the head support as described above. 2. Press and hold the button on the outer base of the right post. 3. Insert a short, flat object (such as a small flat-head screwdriver) into the opening on the inside base of the left post and pull the head support upward.
Page 35 Front and Rear Seats WARNING: To avoid burns resulting from prolonged use, individuals who have peripheral neuropathy, or whose capacity to feel pain is limited because of diabetes, age, neurological injury, or some other condition, should exercise caution when using the climate control system and seat heaters.
Page 36: Seat Belts
If the shoulder anchor to release the locking reminder light continues mechanism. to stay on, contact Tesla. 2. While holding the button, move the shoulder anchor up or down as necessary WARNING: Seat belts must be worn so that the seat belt is positioned correctly.
Page 37 Seat Belt Pre-tensioners The belt should not hang loose. If a seat belt does not fully retract, contact Tesla. The front seat belts are equipped with Wearing Seat Belts When pre‑tensioners that work in conjunction with the airbags in a severe frontal collision.
Page 38 Tesla, even if damage to the assembly is not obvious. 1. With the seat belt fastened, give the WARNING: Seat belts that show signs webbing nearest the buckle a quick pull.
Page 39 WARNING: When seat belts are not in use, they should be fully retracted and not hanging loose. If a seat belt does not fully retract, contact Tesla. Seating and Safety Restraints...
Page 40: Child Safety Seats
OFF when a child is seated in the front passenger seat. WARNING: If the passenger front airbag is ON, even if you have turned it OFF (or vice versa), contact Tesla immediately. Suitability and Fitting of Child Restraint Systems All Model 3 seat belts are designed for adults. When seating infants and children, you must: •...
Page 41 Recommended Child Restraint Systems In the table below, Tesla provides recommended child restraint systems based a child's weight group (as defined in ECE R44 “Uniform Provisions Concerning Restraining Devices for Child Occupants"). Although all weight groups can occupy any passenger seat in Model 3, the type of child restraint system that can be used in each seat can vary.
Page 42 For children needing a booster seat, Tesla recommends using the base of the Peg Perego Viaggio 2-3 Shuttle. When using and installing a booster seat, carefully follow the instructions provided by the manufacturer.
Page 43 Child Safety Seats Front Passenger Seat WARNING: Never seat a child on the front passenger seat when the passenger front airbag is active. Doing so can cause serious injury or death. See Airbags on page WARNING: To accommodate a belt-based child restraint system in the front seat, you must raise the seat upward to the mid-height position (approximately 3 cm).
Page 44 Child Safety Seats NOTE: The front passenger seat is not equipped with lower anchor bars to support the installation of ISOFIX/i-Size child restraint systems. Weight Group Child Weight Passenger Front Airbag ON Passenger Front Airbag OFF Group 0 Up to 10 kg Not Allowed Allowed Group 0+...
Page 45 Child Safety Seats Rear Outboard Seats Infants and children can occupy a rear outboard seat using either belt-based, or ISOFIX (IU)//i- Size (i-U) child restraint systems. NOTE: The rear seats support the use of upper tether straps (see Attaching Upper Tether Straps on page 47).
Page 46 Child Safety Seats WARNING: Do not use Easy Entry (as described in Driver Profiles on page 57) to automatically move the driver's seat to the full rearward position if a child safety seat is installed on a rear seat behind the driver's seat. With reduced clearance, the movement of the seat may impact a child's legs, cause injury, or dislodge the seat.
Page 47 Child Safety Seats Rear Center Seat Infants can occupy the rear center seat using a rear-facing belt-based child restraint system. Children can occupy the rear center seat using either a rear-facing or a forward-facing belt- based child restraint system. NOTE: The rear center seat is not equipped with lower anchor bars to support the installation of ISOFIX/i-Size child restraint systems.
Page 48 Child Safety Seats Installing Belt-based Child Installing ISOFIX/i-Size Restraint Systems Child Restraint Systems Always follow the detailed instructions Model 3's rear outboard seating positions are provided by the manufacturer of the child equipped with ISOFIX/i-Size anchor bars. restraint system. Follow these general These anchor bars are located between the guidelines for belt-based child restraint seat's cushion and back rest.
Page 49 Child Safety Seats Attaching Upper Tether Straps Model 3's rear seats support the use of upper Before seating a child, ensure that the child tether straps. When the instructions provided restraint system is securely installed. Grasp by the manufacturer of the child restraint the front of the child restraint system with system include attaching an upper tether one hand on each side, and attempt to:...
Page 50 Child Safety Seats For dual-strap tethers, position a strap on each side of the head support. For single-strap tethers on the outboard seats, run the strap over the outside-facing side of the head support—in other words, the same side of the head support as the seat belt retraction mechanism.
Page 51 Child Safety Seats Technical Information ECE 16-07 Annex 17, Appendix 3, Table 1 Seat Position Number (see below) 1 and 3 1 and 3 Pass Airbag Pass Airbag Weight Groups 0, 0+, I, II, III 0, 0+, I, II, III 0, 0+, I, II, 0, 0+, I, II, III Allowed...
Page 52 Child Safety Seats Seat Position Location in Vehicle Front Center - not applicable to Model 3 Front Right (LHD vehicles only) Rear Row Left Rear Row Center Rear Row Right MODEL 3 OWNER'S MANUAL...
Page 53 Child Safety Seats Child Restraint System WARNING: Never attach two child restraint systems to one anchor point. Warnings In a collision, one anchor point may be incapable of securing both seats. WARNING: Child restraint anchor bars WARNING: Never seat a child in a are designed to withstand only those child restraint system or a booster loads imposed by correctly fitted child...
Page 54: Airbags
Airbags Location of Airbags Airbags are located in the approximate areas shown below. Airbag warning information is printed on the sun visors. Model 3 is equipped with an airbag and lap/shoulder belt at both front seating positions. The airbag is a supplemental restraint at those seating positions. All occupants, including the driver, should always wear their seat belts whether or not an airbag is also provided at their seating position to minimize the risk of severe injury or death in the event of a crash.
Page 55 WARNING: Before modifying your vehicle to accommodate a person with disabilities in a way that may affect the airbag system, contact Tesla. Types of Airbags Model 3 has the following types of airbags: •...
Page 56 WARNING: If the passenger front airbag does not appear to be functioning (for example, if the airbag is on, even if you have turned it off, or vice versa), do not seat a passenger in the front seat. Contact Tesla immediately. MODEL 3 OWNER'S MANUAL...
Page 57 It can also associated components must be checked, reduce the accuracy of the occupant and if necessary, replaced. Contact Tesla detection system, if equipped. Service immediately. WARNING: Airbags inflate with...
Page 58 Airbags WARNING: Do not allow passengers to obstruct the operation of an airbag by placing feet, knees or any other part of the body on or near an airbag. WARNING: Do not attach or place objects on or near the front airbags, the side of the front seats, the headliner at the side of the vehicle, or any other airbag cover that could...
Page 59: Driving
Driver Profiles Creating a Driver Profile NOTE: To stop automatic adjustments that are in process based on a driver's profile, touch Stop on the Driver Profile dropdown menu. Automatic adjustments also stop if you When you first adjust the driver’s seat, manually adjust a seat, mirror or the steering steering wheel, or driver’s side mirror, the wheel.
Page 60 Park). When using the mobile app, you do not a single key. need to enter a PIN because you are already required to log into the app using your Tesla Valet Mode Account credentials. NOTE: If the PIN to Drive setting is enabled...
Page 61 Driver Profiles WARNING: Do not use Valet mode when towing a trailer. The torque limitations of Valet mode can make it difficult forModel 3 to pull a trailer up a hill. Canceling Valet Mode With Model 3 in Park, touch the Valet Mode driver icon on the touchscreen's status bar, then enter your 4-digit PIN.
Page 62: Steering Wheel
Steering Wheel Scroll Buttons ◦ Adjust your set speed and the distance you want to maintain from a vehicle traveling ahead of you (see Traffic-Aware A scroll button is located on each side of the Cruise Control on page 111). steering wheel.
Page 63 ◦ Comfort - Reduces the effort required to turn the wheel. In town, Model 3 feels easier to drive and park. ◦ Standard - Tesla believes that this setting offers the best handling and response in all conditions. ◦ Sport - Increases the effort required to turn the wheel.
Page 64: Mirrors
Mirrors Adjusting Exterior Mirrors NOTE: You cannot fold a mirror if driving faster than 50 km/h. Adjust the exterior mirrors by touching Auto-Fold Mirrors Based on Controls > Quick Controls > Mirrors. You can Location choose which mirror you would like to adjust by selecting Left or Right on the touchscreen.
Page 65 Mirrors Rear View Mirror The rear view mirror is adjusted manually. When in the Drive or Neutral gear, the rear view mirror automatically dims in low lighting conditions (for example, when driving at night or through a tunnel). Vanity Mirrors To expose and illuminate the vanity mirror, fold the sun visor downwards, then use the tab to lower the mirror cover.
Page 66: Starting And Powering Off
Starting and Powering Off Starting A number of factors can affect whether Model 3 can detect an authenticated phone (for example, the phone's battery is low or dead and is no longer able to communicate When you open a door, Model 3 powers on using Bluetooth).
Page 67 2. Hold down both scroll buttons on the steering wheel until the touchscreen turns black. 3. After a few seconds, the Tesla logo appears. Wait approximately 30 seconds for the touchscreen to restart. If the touchscreen is still unresponsive or demonstrating unusual behavior after a few minutes, try power cycling the vehicle.
Page 68: Gears
Gears Shifting Gears Drive Push the lever all the way down and release. When Model 3 is in Park, you must press the You can shift into Drive when Model 3 is brake to shift to another gear. stopped or moving less than 8 km/h in Reverse.
Page 69 Gears WARNING: It is the driver's responsibility to always ensure the vehicle is in Park before exiting. Never rely on Model 3 to automatically shift into Park for you; it might not work in all circumstances (for example, if Creep or a slope causes the vehicle to travel greater than approximately 2 km/h).
Page 70: Lights
Lights Controlling Lights NOTE: Any exterior lights (for example, daytime running lights) that are required to remain on in your market region will turn on as appropriate when driving, when parked Touch Controls > Lights on the touchscreen on specific types of roads, etc. to control the lights.
Page 71 Lights You can also manually turn an individual dome light on or off by pressing its lens. If you manually turn a dome light on, it turns off when Model 3 powers off. If Model 3 was already powered off when you manually turned the light on, it turns off after 60 minutes.
Page 72 Traffic-Aware Cruise Control is active, position for most driving scenarios. engaging a turn signal can cause Tesla recommends that you do not Model 3 to accelerate when using adjust headlights unless you are Traffic-Aware Cruise Control in...
Page 73 Lights Hazard Warning Flashers To turn on the hazard warning flashers, press the button located above the rear view mirror. All turn signals flash. Press the button again to turn off the hazard warning flashers. NOTE: Hazard warning flashers operate even when Model 3 cannot detect a key.
Page 74: Car Status
(for example, a seat belt is not fastened), it should turn off. If an indicator light fails to turn on or off, contact Tesla. NOTE: The following image is provided for demonstration purposes only. Depending on vehicle options, software version, and market region, the information displayed may be slightly different.
Page 75 Model 3 detected in front of Model prepares to drive, or if it 3. When light is no longer remains on, contact Tesla detected, high beams immediately. See Airbag automatically turn back Warning Indicator on page on.
Page 76 Car Status turning on climate control with the mobile app. The snowflake icon disappears when the Battery is sufficiently warm. Vehicle power is currently being limited because the energy remaining in the Battery is low or the vehicle's systems are being heated or cooled (indicator light is amber).
Page 77 Car Status WARNING: Pay attention to important 5. The car in front of you (if applicable). alert messages that display on the car 6. Your Model 3. Colored lines radiate from status window. Ignoring these the image of your Model 3 as objects are messages can result in serious injury detected (other motorists, guard rails, etc.).
Page 78: Wipers And Washers
NOTE: The AUTO setting is currently in BETA. If uncertain about using AUTO while in the BETA phase, Tesla recommends setting the wiper speed to one of the first four positions, as necessary.
Page 79: Braking And Stopping
This prevents any component of a Model 3 braking wheels from locking and ensures that you system, contact Tesla immediately. stop as safely as possible. Model 3 has an anti-lock braking system WARNING: Do not pump the brake (ABS) that prevents the wheels from locking pedal.
Page 80 Standard notice a strong increase in vehicle braking. setting and/or not using winter tires. Continue to press the brake pedal without Tesla recommends using the Low releasing or "pumping" them— just brake as setting (see To Set the Regenerative you normally would.
Page 81 Braking and Stopping To Set the Regenerative Braking • HOLD: Maximizes range and reduces brake wear by continuing to provide Level regenerative braking at speeds lower than with the Creep and Roll settings. When You can use the touchscreen to change the Model 3 stops, the brakes are automatically level of regenerative braking: applied without you having to put your foot...
Page 82 Avoid parking their service life and require replacement. To on hills in snowy or icy conditions. You replace the brake pads, contact Tesla Service. are always responsible for parking safely. Brakes must be periodically inspected visually by removing the tire and wheel.
Page 83 Braking and Stopping WARNING: Neglecting to replace worn brake pads damages the braking system and can result in a braking hazard. Driving...
Page 84: Traction Control
If the indicator stays on, a fault is detected with the traction control system. Contact Tesla Service. WARNING: Traction control cannot prevent collisions caused by driving dangerously or turning too sharply at high speeds.
Page 85: Park Assist
Park Assist How Park Assist Works WARNING: Never depend on Park Assist to inform you if an area you are approaching is free of objects and/or people. Several external factors can Model 3 has several sensors designed to reduce the performance of Park detect the presence of objects.
Page 86 Park Assist steering wheel or by touching the mute • Weather conditions (heavy rain, snow, or button on the bottom left corner of the Park fog) are interfering with sensor operation. Assist view. • The object is thin (such as a sign post). NOTE: If a sensor is unable to provide •...
Page 87: Vehicle Hold
Vehicle Hold When Model 3 is stopped, Vehicle Hold can continue to apply the brakes even after you remove your foot from the brake pedal. When driving on a hill or on a flat surface, brake as you normally would. After coming to a complete stop, simply press the brake pedal again (until the touchscreen displays the Vehicle Hold indicator light) to enable Vehicle...
Page 88: Track Mode
◦ Easter eggs including games, arcade Track Mode pop up window appears on the and Tesla Theater are unavailable. map. The car status area of the touchscreen displays a color-coded image of your Model...
Page 89 Compressor Overclock can damage setting from the list of pre-defined profiles or shorten the life of the provided by Tesla. Or create a new settings compressor. Damage caused by profile by touching Add New Settings, using this feature is not covered by entering a name for the settings profile, then the warranty.
Page 90 Track Mode G-Meter timing the duration of the lap, resetting the timer whenever you pass the start/finish location. The map highlights the track in blue. In Track Mode, a real-time G-Meter displays At the completion of each lap, the Lap Timer on the Cards area of the touchscreen (see displays the duration of the lap.
Page 91: Getting Maximum Range
Getting Maximum Range Driving Tips to Maximize vehicle by touching Climate > Turn On Climate and customizing your preferences Range (see Mobile App on page 186). • Features such as Sentry Mode, Headlights After Exit, and Cabin Overheat Protection You can maximize your driving range using can impact range.
Page 92 The displayed range may decrease faster than the actual distance driven. When fully Touch the map's charging charged, the driving range displayed in Tesla icon to toggle between vehicles is based on EPA certification and displaying superchargers does not account for your personal driving only, and displaying all patterns or external conditions.
Page 93: Rear View Camera
Rear View Camera Camera Location WARNING: Never depend on the rear view camera to inform you if the area behind you is free of objects and/or people when reversing. The camera Model 3 is equipped with a rear view camera may not detect objects or barriers located above the rear license plate.
Page 94: Dashcam
Dashcam icon to control Dashcam: • Use a flash drive with as much available storage as possible. Video footage can occupy a large amount of space. Tesla RECORDING. Tap the recommends using a flash drive with at Dashcam icon, when least 32 GB of storage.
Page 95 Dashcam Formatting the USB Flash Drive NOTE: You can also name your USB flash drive (under Volume Label) for easier recognition. To correctly save and retrieve video footage, Model 3 requires the USB flash drive to be 5. Check the Quick format box and click formatted as FAT 32 (for Windows), MS-DOS FAT (for Mac), ext3, or ext4.
Page 96 Dashcam NOTE: As the USB flash drive runs out of available space, the oldest footage in Sentry Clips is deleted to make room for new footage. Once deleted, you will be unable to retrieve them. When the flash drive is full, Sentry Mode and Dashcam can no longer save video footage.
Page 97: Towing And Accessories
Towing and Accessories Carrying Capacity- Accessories The towing package allows you to tow a trailer or carry an accessory (bicycles, skis, snowboards, etc.) with your Model 3. The tow package includes a weight-carrying hitch with a 50 mm ball coupling that can support an accessory carrier.
Page 98 For non-Tesla approved carriers, measure the vertical and horizontal distances from the ball on the tow hitch to the accessory's center of gravity.
Page 99 In addition, some Autopilot features may not function as expected. NOTE: Tesla assumes no responsibility for damage or injuries resulting from installing and using an accessory carrier, for any omissions in the instructions accompanying an accessory carrier, or for your failure to follow the instructions.
Page 100 20 kPa above the tire pressure recommended for normal use. NOTE: For information on towing with winter tires, contact Tesla Service. CAUTION: Do not use Model 3 for towing if equipped with tires that are not listed above.
Page 101 Towing and Accessories Before Towing a Trailer • The trailer load is evenly distributed such that the trailer tongue weight is approximately 4-10% of the total trailer Before towing a trailer, you must do the weight, without exceeding the maximum following: tongue weights provided in Carrying...
Page 102 Towing and Accessories • Avoid parking on a grade (see Parking Model 3 detects a faulty with a Trailer on page 100). electrical connection for the trailer lights. Some, or • Regularly confirm that all towing all, trailer lights may not components are securely tightened.
Page 103 Towing and Accessories NOTE: Always attach safety chains when • When the chocks are in place, release the towing. Cross the chains under the trailer brake pedal and ensure the chocks hold the tongue and attach to the trailer eyelets to weight of the vehicle and trailer.
Page 104 NOTE: To maintain the hitch, regularly is not removed. grease its surface with non-resinous grease. NOTE: Tesla recommends making a note of the key code. You need this key code if you lose the keys and need to order a replacement.
Page 105 WARNING: Use only the electrical connections designed by Tesla. Do not attempt to directly splice or attempt to connect a trailer’s electrical wiring using any other method. Doing so can damage the vehicle's electrical system and cause malfunctions.
Page 106: Cold Weather Best Practices
• Mobile app preconditioning: On the • Use the mobile app to schedule a service mobile app, navigate to Climate > Turn On appointment where Tesla can provide Climate and set to HIor customize the hydrophobic coating to your windows for a temperature at which you want to heat the nominal fee.
Page 107: Autopilot
Cold Weather Best Practices While Driving Warming the Battery Before Supercharging Cold weather can increase energy If you are using Trip Planner (see Trip Planner consumption because more power is required on page 165) and navigate to a Supercharger for driving, cabin and Battery heating. Follow station, your vehicle will allocate energy to these suggestions to reduce energy pre-heat the Battery in cold weather.
Page 108 Cold Weather Best Practices Storage Working in a circular pattern around the perimeter of the door handle, use the bottom of your fist to forcefully bump the If you leave Model 3 parked for an extended door handle to break and release the ice period of time, plug it into a charger to buildup.
Page 109 Cold Weather Best Practices CAUTION: Read and observe the Pivot the door handle in and out instructions and warnings provided by approximately ten times. WD-40 prior to performing this procedure. To apply WD-40 to the door handle pivot pin: For a second time, place the end of the straw next to the pivot pin and spray it for approximately one second, taking care not to accidentally spray other components.
Page 110: About Autopilot
About Autopilot How It Works Your Model 3 includes the following Autopilot components that actively monitor the surrounding roadway: 1. A camera is mounted above the rear license plate. 2. Ultrasonic sensors are located in the front and rear bumpers. 3.
Page 111 High Beam NOTE: Model 3 must repeat the calibration Headlights on page 69). process if the cameras are serviced by Tesla, and in some cases, after a software update. These Autopilot convenience features are designed to reduce driver workload: Limitations •...
Page 112 CAUTION: If a windshield replacement is needed, take your vehicle to Tesla Service. This will ensure appropriate handling and mounting of the camera(s). Failure to do so can cause one or more Autopilot features to malfunction.
Page 113: Traffic-Aware Cruise Control
Traffic-Aware Cruise Control NOTE: Traffic-Aware Cruise Control is a BETA WARNING: Do not use Traffic-Aware feature. Cruise Control on city streets or on roads where traffic conditions are NOTE: If your vehicle is not equipped with an constantly changing. optional Autopilot package, refer to the owner's manual on your vehicle's touchscreen WARNING: Do not use Traffic-Aware for instructions on how to use Cruise Control.
Page 114 Traffic-Aware Cruise Control Set the Cruising Speed WARNING: When cruising at the speed limit, the cruising speed does not change when the speed limit changes. If your driving speed is at or To set the cruising speed, move the cruise below the new speed limit, move the control lever fully down once then release.
Page 115 Traffic-Aware Cruise Control Passing Vehicles in Non- WARNING: Due to limitations inherent in the onboard GPS (Global Passing Lanes Positioning System), you may experience situations in which Traffic- Aware Cruise Control slows down the If traveling 80 km/h or faster, Traffic-Aware vehicle, especially near highway exits Cruise Control requires that you be in a where a curve is detected and/or you...
Page 116 When following a vehicle, Traffic-Aware as 40 km/h – to better match the reported Cruise Control remains active at low speeds, speeds of other Tesla vehicles that have even when Model 3 comes to a full stop. driven at that specific location. To override...
Page 117 Traffic-Aware Cruise Control Adjust the Following WARNING: It is the driver's responsibility to determine and Distance maintain a safe following distance at all times. Do not rely on Traffic-Aware Cruise Control to maintain an accurate To adjust the following distance you want to or appropriate following distance.
Page 118 Traffic-Aware Cruise Control NOTE: Overtake Acceleration occurs when To re-enable cruising at the current driving you hold the turn signal in the momentary speed, move the gear lever fully down once position (partially engaged). When you then release. release the turn signal, Model 3 stops accelerating (in the same way as when you release the accelerator pedal) and resumes the set speed.
Page 119 Traffic-Aware Cruise Control WARNING: Traffic-Aware Cruise • The windshield is obstructing the view of Control can cancel unexpectedly at the camera(s) (fogged over, dirty, covered any time for unforeseen reasons. by a sticker, etc.). Always watch the road in front of you and stay prepared to take appropriate WARNING: The list above does not action.
Page 120: Autosteer
Autosteer NOTE: Autosteer is a BETA feature. To indicate that Autosteer is available (but not Autosteer builds upon Traffic-Aware Cruise actively steering Model 3), Control (see Traffic-Aware Cruise Control on the touchscreen displays a page 111), intelligently keeping Model 3 in its gray Autosteer icon.
Page 121 Autosteer NOTE: To initiate Autosteer when there is no Controlling Speed Assist on page 143) or by vehicle in front of you, you must be driving at manually reducing the set cruising speed (see least 30 km/h on a roadway with visible lane Changing the Set Speed on page 113).
Page 122 Autosteer sounds a continuous chime, turns on the To disable Autosteer so it is no longer warning flashers, and slows the vehicle to a available, touch Controls > Autopilot > complete stop. Autosteer (Beta). Auto Lane Change When Autosteer is active on a vehicle For the rest of the drive, you must steer equipped with Auto Lane Change, you can manually.
Page 123 Autosteer When using Auto Lane Change, it is 1. Perform visual checks to make sure it is important to monitor its performance by safe and appropriate to move into the watching the driving path in front of you and target lane the surrounding area.
Page 124 Autosteer • Model 3 is being driven very close to a vehicle in front of it, which is blocking the view of the camera(s). WARNING: Many unforeseen circumstances can impair the operation of Autosteer. Always keep this in mind and remember that as a result, Autosteer may not assist in steering Model 3 appropriately.
Page 125: Navigate On Autopilot
Navigate on Autopilot NOTE: Navigate on Autopilot is a BETA adjacent lane to prepare for an upcoming feature and is not available in all market off-ramp) whereas speed-based lane regions. changes are designed to maintain a driving speed (not to exceed your cruising speed) When using Autosteer on a controlled-access that allows you to minimize the time it road (such as a highway or freeway),...
Page 126 Navigate on Autopilot Whenever Navigate on Autopilot is active, the NOTE: The way Navigate on Autopilot touchscreen displays the driving lane as a determines navigation routes and maneuvers single blue line in front of Model 3: at freeway interchanges can be impacted by whether or not the navigation system is set up to use High Occupancy Vehicle (HOV) lanes.
Page 127 Navigate on Autopilot When the touchscreen displays a message asking you to confirm the lane change, engage the appropriate turn signal. If you do not confirm the lane change within three seconds, a chime sounds to remind you that Navigate on Autopilot requires your confirmation to change lanes.
Page 128: Autopark
Autopark Autopark (if equipped) uses data from the NOTE: The parking icon appears only if the ultrasonic sensors and GPS to simplify vehicle's position and/or the circumstances parking on public roads by maneuvering of the surrounding area are such that Model 3 into parallel and perpendicular Autopark can determine an appropriate parking spaces.
Page 129 Autopark WARNING: During the parking • The target parking space is directly sequence, continually check your adjacent to a wall or pillar (for example, the surroundings. Be prepared to apply last parking space of a row in an the brakes to avoid vehicles, underground parking structure).
Page 130: Summon
Summon Summon (if equipped) allows you to detects directly in front of Model 3 when automatically park and retrieve Model 3 while moving forward, or directly behind Model 3 you are standing outside the vehicle. Summon when reversing. uses data from the ultrasonic sensors to move •...
Page 131 Summon NOTE: When enabled, the HomeLink device • Model 3 detects an obstacle in its driving automatically opens and closes when using path (within the Bumper Clearance setting Summon, and automatically opens as that you specified). needed when using Smart Summon (if •...
Page 132 Summon WARNING: Model 3 cannot detect 1. On the touchscreen, ensure that Require obstacles that are located lower than Continuous Press is disabled (touch the bumper, are very narrow, or are Controls > Autopilot > Summon > Require hanging from a ceiling (for example, Continuous Press >...
Page 133 Summon • A raised concrete edge is detected. Summon will not move the vehicle over an edge that is higher than approximately 2.5 • One or more of the ultrasonic sensors is damaged, dirty, or obstructed (such as by mud, ice, or snow, or by a vehicle bra, excessive paint, or adhesive products such as wraps, stickers, rubber coating, etc.).
Page 134: Smart Summon
Smart Summon works with the the mobile app. Tesla mobile app when your phone is located within approximately 6 meters of Model 3. Before Using Smart Using ultrasonic sensors, cameras, and GPS...
Page 135 Smart Summon ◦ COME TO ME mode: Press and hold the • The maximum proximity of 6 meters COME TO ME button. Model 3 moves to between your phone and Model 3 is your GPS location. As you move, Model 3 exceeded (if moving Model 3 to a follows you.
Page 136 Smart Summon Standby Mode • You interact with the steering wheel, brake pedal, accelerator pedal, or gear stalk. To keep Model 3 ready to Summon and • Model 3 is blocked by an obstacle. reduce the time it takes to warm up, turn on Standby Mode.
Page 137 Smart Summon WARNING: The list above does not represent an exhaustive list of situations that may interfere with proper operation of Smart Summon. It is the driver's responsibility to remain in control of Model 3 at all times. Pay close attention whenever Smart Summon is actively moving Model 3 and stay prepared to take immediate action.
Page 138: Lane Assist
Lane Assist The Autopilot cameras and ultrasonic sensors WARNING: Lane Assist features are monitor the markers on the lane you are for guidance purposes only and are driving in as well as the areas surrounding not intended to replace your own Model 3 for the presence of vehicles or other direct visual checks.
Page 139 Lane Assist Blind Spot Collision • ASSIST: In addition to the steering wheel vibration and a visual warning, Model 3 Warning Chime attempts to steer to a safer position in its driving lane if the vehicle detects drifting or a potential collision while the associated If you want a chime to sound when a vehicle turn signal is off.
Page 140 Lane Assist • A vehicle in front of Model 3 is blocking • Weather conditions (heavy rain, snow, the view of the camera(s). fog, or extremely hot or cold temperatures) are interfering with sensor operation. • The windshield is obstructing the view of the camera(s) (fogged over, dirty, covered •...
Page 141: Collision Avoidance Assist
Collision Avoidance Assist Forward Collision Warning The following collision avoidance features are designed to increase the safety of you and your passengers: The forward looking camera(s) and the radar sensor monitor the area in front of Model 3 • Forward Collision Warning - provides for the presence of an object such as a visual and audible warnings in situations vehicle, motorcycle, bicycle, or pedestrian.
Page 142 Collision Avoidance Assist WARNING: The camera(s) and sensors If driving (56 km/h) or faster, the brakes are associated with Forward Collision released after Automatic Emergency Braking Warning are designed to monitor an has reduced your driving speed by (50 km/h). approximate area of up to 160 meters For example, if Automatic Emergency Braking in your driving path.
Page 143 Tesla-supplied driver’s floor mat attempt to test Obstacle-Aware (including an additional mat) and Acceleration. Doing so can result in always ensure that the driver’s floor...
Page 144 It is the driver’s responsibility to avoid collisions by staying alert, paying attention, and taking corrective action as early as possible. CAUTION: If a fault occurs with a Collision Avoidance Assist feature, Model 3 displays an alert. Contact Tesla Service. MODEL 3 OWNER'S MANUAL...
Page 145: Speed Assist
Speed Assist How Speed Assist Works If you set the speed limit warning to Chime (see Controlling Speed Assist on page 143) and exceed the determined speed limit, the speed limit sign on the touchscreen increases Model 3 displays a speed limit on the in size and Model 3 also sounds a warning touchscreen and you can choose if and how chime.
Page 146 Speed Assist Limitations and Inaccuracies Speed Assist may not be fully functional or may provide inaccurate information in these situations: • Visibility is poor and speed limit signs are not clearly visible (due to heavy rain, snow, fog, etc.). • Bright light (such as from oncoming headlights or direct sunlight) is interfering with the view of the camera(s).
Page 147: Using The Touchscreen
Controls Overview Touch Controls on the bottom corner of the touchscreen to control features and customize Model 3 to suit your preferences. The Controls window appears over the map. Touch an option on the left side of the window to display the associated controls and settings.
Page 148 Controls Summary of Controls 1. Control tabs and open glovebox. When you select an item from the list of tabs, its associated controls and options display in the main viewing area. 2. Main viewing area. The options available for your chosen controls category display here. NOTE: Depending on vehicle configuration and market region, some settings may not be available for your vehicle.
Page 149 Controls ◦ Rear Fog: If equipped (only available in some regions). ◦ Adjust the mirrors: See Adjusting Exterior Mirrors on page ◦ Adjust the steering wheel: See Adjusting Steering Wheel Position on page ◦ Fold the mirrors: See Mirrors on page ◦...
Page 150 Controls ◦ Brightness: Drag the slider to manually control the brightness level of the touchscreen. When the AUTO brightness is on, the touchscreen is further adjusted based on both the surroundings and by learning your preferences (for example, it remembers the type of manual adjustments you make).
Page 151 Controls ◦ Trailer Mode: (available only if equipped with the tow package) Must always be active when towing a trailer. Some Autopilot features and rear sensor functionality may not be available. See Trailer Mode on page 100). Autopilot Control features that provide a safer and more convenient driving experience. Some Autopilot features are not controlled through Controls.
Page 152 Controls ◦ Obstacle-Aware Acceleration: When toggled on, your vehicle automatically reduces acceleration when an obstacle is detected in front of your vehicle while driving at low speeds (see Collision Avoidance Assist on page 139). NOTE: Depending on market regions, options purchased, and software version, your vehicle may not be equipped with all Autopilot features.
Page 153 Model 3 (see Cabin Overheat Protection on page 159). ◦ Allow Mobile Access: Allow Tesla's mobile applications to access your Model 3 (see Mobile App on page 186).
Page 154 To further personalize Model 3, you can name it. The name of your Model 3 appears in the mobile app. To name your vehicle, touch the Tesla “T” at the top center of the touchscreen, then touch Name Your Vehicle (or touch the vehicle's existing name). Enter the new name in the popup, then touch Save.
Page 155 Controls NOTE: If you forget the PIN, you can disable Speed Limit Mode by entering the login credentials for your Tesla Account. NOTE: When Speed Limit Mode is enabled, the acceleration setting (Controls > Driving > Acceleration) is automatically set to Chill.
Page 156: Climate Controls
Climate Controls Overview of Climate Controls Climate controls are always available at the bottom of the touchscreen. To turn the climate control system on, touch the fan icon or adjust the cabin temperature. To turn it off, touch the fan icon and then touch the off button near the center of the popup window. By default, climate control is set to the Auto setting, which maintains optimum comfort in all but the most severe weather conditions.
Page 157 Climate Controls NOTE: The climate control system is powered by the high voltage battery. Therefore, prolonged use decreases driving range. Adjusting Climate Control Settings To override the Auto setting, touch the fan icon, turn off the Auto setting, then use the buttons that appear to manually adjust settings.
Page 158 Climate Controls NOTE: Because Model 3 runs much quieter than a gasoline-powered vehicle, you may notice the sound of the air conditioning compressor as it is operating. To minimize noise, reduce the fan speed. 10. Touch to adjust air flow from the driver's vent. See Adjusting the Front Vents on page 157.
Page 159 Climate Controls Operating Seat Heaters NOTE: When you split a vent into two separate air flows, the air flow in each direction is not as strong as when all air is flowing in a single direction. To control the front seat heaters for the driver and passenger, touch the corresponding NOTE: Outside air is drawn into Model 3 control on the main climate control area at...
Page 160 Mode, and Camp Mode stop you can play music, browse the internet, play operating. games in the arcade, or watch shows in Tesla Theater. You can also control media and WARNING: Avoid using Keep Climate climate settings from a paired phone. Camp...
Page 161 This is normal because particles from entering through the vents. the system’s priority is to cool the Battery Tesla recommends replacing the cabin air to ensure it stays within an optimum filter every 2 years.
Page 162: Maps And Navigation
Maps and Navigation Overview The touchscreen displays a map at all times. To move the map in any direction, hold and drag a finger. To rotate the map in any direction, hold and turn two fingers. To set the map's orientation, touch the icon in the top right corner of the map: North Up - North is always at the top of the screen.
Page 163 Display/hide all charging locations and a popup list that includes the city and proximity of the corresponding stations on the map. Charging locations include Tesla Superchargers, Tesla destination chargers, third party fast chargers (see note below), and public chargers that you have used previously.
Page 164 Model 3 onto the appropriate IOS® or Android™ device, use the "share" exit(s) when navigating on controlled access functionality after giving access to the Tesla roads (such as freeways). For details, see mobile app. Navigate on Autopilot on page 123.
Page 165 Maps and Navigation NOTE: If a data connection is not available, This feature requires the latest version of onboard maps allow you to navigate to any Navigation maps. To download, connect your location, but you must enter the location's vehicle to Wi-Fi and navigate to Controls > exact and complete address.
Page 166 Superchargers, the map remains when you reach your destination. The displays Tesla's destination chargers, third calculation is an estimate based on driving party fast chargers (see note below), and any style (predicted speed, etc.) and...
Page 167 Touch to set an address to either of these NOTE: You can also monitor remaining locations. After entering the address, touch charging time needed in the Tesla Mobile SAVE AS HOME or SAVE AS WORK. Then App. simply touch these shortcuts whenever you want to navigate home or to work.
Page 168 Maps and Navigation NOTE: Based on your usage patterns, you may be prompted to save a location as Home or Work. NOTE: Once a Home or Work location is saved, Model 3 may prompt you to navigate to your Work location in the mornings and to your Home location in the evenings and tell you how long it will take to arrive based on current traffic conditions.
Page 169: Media And Audio
Media and Audio Overview Volume Control Roll the scroll button on the left side of the steering wheel up or down to increase or Touch the Media Player decrease volume respectively. The scroll icon at the bottom of the button adjusts the volume for media, touchscreen to play navigation instructions, or phone calls, based various types of media...
Page 170 Disabling the microphone leaves only the You can use your Tesla account or you can song's instrumentals and background vocals. sign in with your own account by scrolling to...
Page 171 Media and Audio To play the next song in a selected playlist or album, touch the previous or next arrows on To add a currently playing Miniplayer. You can also shuffle tracks in a station, podcast, or audio playlist or repeat a playlist or track using the file to your Favorites list, shuffle/repeat icons (if available).
Page 172 Media and Audio Audio Settings Press the settings icon at the bottom corner of Media Player to access audio settings for tone and balance. Other settings may be available based on your vehicle's manufacture date, features, and market region. For example, you can turn immersive sound on or off, but if equipped with the premium...
Page 173: Phone
Phone ® NOTE: On some phones, this may require Bluetooth Compatibility you to go to Bluetooth Settings for the remainder of the procedure. You can use your Bluetooth-capable phone 3. Touch the Bluetooth icon on the top of hands-free in Model 3 provided your phone is the touchscreen.
Page 174 Phone Unpairing a Bluetooth • Recent Calls list. The list displays calls in chronological order with the most recent Phone call listed first. You can display all calls or just those that are missed, incoming, or outgoing. If you want to disconnect your phone and use it again later, simply touch Disconnect on the •...
Page 175 Phone Receiving a Phone Call When your phone receives an incoming call, the touchscreen displays the caller’s number or name (if the caller is in your phone’s contact list and Model 3 has access to your contacts). Touch one of the options on the touchscreen to Answer or Ignore the call.
Page 176: Calendar
The Calendar app requires that: the link to open it in the web browser (if equipped). • The Tesla mobile app is running, you are logged in, and the Calendar Sync setting is If events are displayed from multiple enabled.
Page 177: Using Voice Commands
As you speak, with your vehicle's identification number. the touchscreen displays Tesla assures that it is not possible to search an interpretation of your any system for a recording associated with a command. It also displays specific customer or vehicle.
Page 178: Security Settings
PIN to Drive, return to this setting, touch the situations where a locked door or trunk is link to enter your Tesla login credentials, then opened and Model 3 does not detect a key follow the on-screen prompts.
Page 179 To store video from your vehicle's cameras, most recent six seconds prior to the security follow these requirements and guidelines for event may be sent to Tesla for temporary using flash drives: backup for approximately 72 hours. You can enable or disable the collection of this video •...
Page 180 New Folder. A folder storage as possible. Video footage can appears in your flash drive space. occupy a large amount of space. Tesla recommends using a flash drive with at 8. Right-click on the folder, select Rename, least 32 GB of storage.
Page 181 Security Settings may need to enable Sentry Mode by touching NOTE: Dashcam recording is paused while Controls > Safety & Security > Sentry Mode). the viewer is open. Model 3 is ready to record video. NOTE: You are responsible for complying with all local laws, regulations, and property Retrieving Footage restrictions regarding video recordings.
Page 182: Homelink Universal Transceiver
This is the most 2. Get the device's remote control and common mode used with devices. ensure it has a healthy battery. Tesla recommends replacing the battery in the • D-Mode or UR-Mode: Use D-Mode or UR-...
Page 183 HomeLink Universal Transceiver NOTE: If you see a screen called “Train the As you approach (or drive away from) a receiver” while programming the device, device that is set to operate automatically, remember that this is a time-sensitive step. the HomeLink status icon displays a count- After pressing the Learn/Program/Smart down message to let you know when the button on the device's remote, you only...
Page 184 • While standing in front of your vehicle, press and hold the button on your device's remote, with the remote approximately 5 cm in front of the Tesla emblem. In some cases you must hold the button on the remote for up to three minutes.
Page 185: Connecting To Wi-Fi
NOTE: You can also use a mobile hotspot or your phone's Internet connection via Wi-Fi tethering (subject to fees and restrictions of your mobile carrier). NOTE: At Tesla Service Centers, Model 3 automatically connects to the Tesla Service Wi-Fi network. Using the Touchscreen...
Page 186: Software Updates
Tesla • Touch the yellow clock icon to display the group of Tesla owners to receive the scheduling window, which prompts you to update.
Page 187 To display release notes about the current version of your vehicle's software at any time, touch the Tesla “T” at the top center of the touchscreen, then touch Release Notes. You can also view the release notes by touching Controls >...
Page 188: Mobile App
Tesla mobile app if you want yo use an your smartphone and touch the share button. authenticated phone as a key. For example, Share the video with the Tesla app and it will on your phone, navigate to Settings, appear on your vehicle's touchscreen if Model choose the Tesla mobile app, and ensure 3 is in Park.
Page 189 Mobile App Location Turn Climate On: This allows you to precondition the cabin by moving the direction of air flow from the vents, and turning on or off the steering wheel and seat Locate Model 3 with directions, or track its heaters.
Page 190 NOTE: The above list may not represent an exhaustive list of the functions available on the Tesla mobile app. To ensure access to new and improved features, download updated versions of the mobile app as they become available.
Page 191: Charging
Electric Vehicle Components High Voltage Components 1. Air Conditioning Compressor 2. Front Motor (Dual Motor vehicles only) 3. Cabin Heater 4. High Voltage Battery 5. High Voltage Battery Service Panel 6. Rear Motor 7. High Voltage Cabling 8. Charge Port WARNING: The high voltage system has no user serviceable parts.
Page 192 Electric Vehicle Components Charging Equipment Charging equipment designed specifically to charge your Model 3 is available from Tesla. A Tesla Wall Connector, which installs in your garage, is the fastest way to charge Model 3 at home. In most market regions, Model 3 is equipped...
Page 193: Battery Information
Fast Charging sessions, such as those at WARNING: The Battery has no parts Superchargers. To ensure maximum driving that an owner or a non-Tesla range and Battery safety, the Battery charge authorized service technician can rate is decreased when the Battery is too service.
Page 194 Do not remove the coolant filler cap and do not add fluid. If the touchscreen warns you that the fluid level is low, contact Tesla immediately. CAUTION: Do not use the Battery as a stationary power source. Doing so voids the warranty.
Page 195: Charging Instructions
Tesla charge cable to open the charge port door. NOTE: The Tesla "T" lights up white when you open the charge port door. If you do not insert a charge cable into the charge port within a few minutes after opening the charge port door, the charge port door closes.
Page 196 During charging, the charge port light (the disconnect the charge cable. Tesla "T" logo) pulses green, and the touchscreen displays the charging status. The To disconnect the charge cable: frequency at which the charge port light pulses slows down as the charge level 1.
Page 197 Charging Instructions 3. Pull the charge port's release cable • BLUE: Model 3 detects that a connector downwards to unlatch the charge cable. has been plugged in. • BLINKING BLUE: Model 3 is communicating with the connector. Either Model 3 is preparing to charge, or a charging session is scheduled to begin at a specified future time.
Page 198 Charging Instructions Charging Status and Settings The charging screen displays on the touchscreen whenever the charge port door is open. To display the charging screen at any time: Touch the charging icon on the "Cards" area on the touchscreen. 1. Charge status messages (such as Charging, Charging Scheduled) display here.
Page 199 NOTE: Your vehicle aims to finish charging before 6am (end of off-peak hours). If given sufficient time to charge, charging may stop NOTE: If charging at a Tesla Supercharger, the at 6am, even if your scheduled departure is charging screen also displays information later.
Page 200 Idle fees are waived if you move your vehicle within five minutes of charging completion. Log into your Tesla Account to view fees and details about Supercharger sessions, set up a payment method, and make payments. Once a payment method is saved, fees are automatically paid from your account.
Page 201: Maintenance
Also, even when not in maintenance or repairs performed by non- use, you may hear Model 3 emit a whining Tesla certified technicians are not covered by noise or the sound of water circulating. These the warranty. sounds are normal and occur when the...
Page 202 Maintenance Schedule NOTE: Any damage caused by opening the Battery coolant reservoir is excluded from the warranty. High Voltage Safety Your Model 3 has been designed and built with safety as a priority. However, be aware of these precautions to protect yourself from the risk of injury inherent in all high-voltage systems: •...
Page 203: Tire Care And Maintenance
Towing and Accessories on page 95). severe tire cracking, tread separation, or blowout, which causes unexpected NOTE: If your Model 3 is fitted with Tesla loss of vehicle control and increased accessory wheels or tires, some information risk of injury. Under-inflation also...
Page 204 4 mm do not Tesla. This allows you to slowly drive Model 3 perform well in snow and slush and should to Tesla or to a nearby tire repair facility.
Page 205 Tire Care and Maintenance Improving Tire Mileage NOTE: Installing winter tires with aggressive compound and tread design may result in temporarily-reduced regenerative braking To improve the mileage you get from your power. However, your vehicle is designed to tires, maintain tires at the recommended tire continuously recalibrate itself, and after pressures, observe speed limits and advisory changing tires it will increasingly restore...
Page 206 2. Maneuver the lug nut cover tool so that it 1. Align the aero cover into position so that is fully inserted into the hole in the lug nut the notch at the base of the Tesla "T" is cover. aligned with the tire's valve stem.
Page 207 NOTE: Installing accessories that are not the wheels are different sizes in the front and approved by Tesla can interfere with the rear. Check the front and rear tire sizes TPMS. marked on the tire sidewall to see if they match or are different sizes.
Page 208 WARNING: Do not depend on TPMS using a different tire sealant than the one sensors to accurately determine available from Tesla, and a low tire pressure is pressures and trigger alerts. It is the detected, it is possible that the tire sensor has driver's responsibility to maintain been damaged.
Page 209 CAUTION: If your Model 3 is equipped diameter, brand, construction and tread with aero covers, you must remove pattern on all four wheels. Contact Tesla for them before installing tire chains (see winter tire recommendations. Removing and Installing Aero Covers...
Page 210 Tire Care and Maintenance CAUTION: Ensure that the tire chains cannot touch suspension components or brake lines. If you hear the chains making unusual noises that would indicate contact with Model 3, stop and investigate immediately. MODEL 3 OWNER'S MANUAL...
Page 211: Cleaning
Cleaning Cleaning the Exterior After washing, rinse with clean water to prevent soap from drying on the surfaces. To prevent damage to the paint, immediately 4. Dry Thoroughly and Clean Exterior Glass remove corrosive substances (bird droppings, tree resin, dead insects, tar spots, road salt, After washing and rinsing, dry thoroughly industrial fallout, etc.).
Page 212 These can damage the finish on the wheels. CAUTION: Aftermarket, non-Tesla seat WARNING: Never spray liquid at a covers may inhibit the sensitivity of high velocity (for example, if using a...
Page 213 To preserve the cosmetic appearance of the WARNING: If you notice any damage body when Model 3 is not being used, use a on an airbag or seat belt, contact Tesla genuine Tesla car cover. Car covers can be immediately.
Page 214 Cleaning WARNING: To avoid potential interference with a foot pedal, ensure that the driver’s floor mat is securely fastened, and never place an additional floor mat on top of it. Floor mats should always rest on top of the vehicle carpeting surface and not on another floor mat or other covering.
Page 215: Wiper Blades And Washer Jets
Wiper Blades and Washer Jets Checking and Cleaning CAUTION: Wiper blades do not lock into a lifted position. Do not lift a Wiper Blades wiper arm beyond its intended position. Periodically clean the edge of the wiper 4. Place a towel betweem the wiper arm blades and check the rubber for cracks, splits, and windshield to avoid scratching or and roughness.
Page 216: Fluid Reservoirs
To check fluid levels, remove the maintenance you remove the filler cap and/or add panel: coolant. If the touchscreen warns you that the fluid level is low, contact Tesla 1. Open the hood. immediately. 2. Pull the maintenance panel upward to To maximize the performance and life of the release the clips that hold it in place.
Page 217 Fluid Reservoirs WARNING: Only use new fluid from a NOTE: Some national or local regulations sealed air-tight container. Never use restrict the use of Volatile Organic previously used fluid or fluid from a Compounds (VOCs). VOCs are commonly previously opened container—fluid used as antifreeze in washer fluid.
Page 218: Jacking And Lifting
Jacking and Lifting Jacking Procedure Follow the steps below to lift Model 3. Ensure that any non-Tesla repair facility is aware of these lifting points. 1. Position Model 3 centrally between the lift posts. 2. Position the lift arm pads under the designated body lift points at the locations shown.
Page 219: Parts And Accessories
Body Repairs If your Model 3 is in a collision, contact Tesla or a Tesla-approved Body Shop to ensure that it is repaired with genuine Tesla parts. Tesla has selected and approved body shops that meet strict requirements for training, equipment, quality, and customer satisfaction.
Page 220: Specifications
Vehicle Identification Number You can find the VIN at the following locations: • Touch the Tesla "T" at the top center of the touchscreen. The popup window displays the VIN. • Stamped on a plate located at the top of the dashboard.
Page 221: Vehicle Loading
• The maximum number of occupant the front door is open. seating positions. NOTE: If your Model 3 is fitted with Tesla • The maximum vehicle capacity weight. accessory wheels or tires, your Model 3 may • The size of the original tires.
Page 222 Roof Racks WARNING: Trunks are the preferred places to carry objects. In a collision, Model 3 supports the use of Tesla-approved or during hard braking and sharp roof racks using a Tesla mounting accessory. turns, loose items in the cabin could To install roof racks, you must use this injure occupants.
Page 223: Dimensions And Weights
Dimensions and Weights Exterior Dimensions Overall Length 184.8 in 4,694 mm Overall Width (including mirrors) 82.2 in 2,088 mm Overall Width (including folded 76.1 in 1,933 mm mirrors) 72.8 in 1,849 mm Overall Width (excluding mirrors) Overall Height - coil suspension 56.8 in 1,443 mm Wheel Base...
Page 224 Dimensions and Weights Front 56.3 in 1,430 mm Shoulder Room Rear 54 in 1,372 mm Front 53.4 in 1,356 mm Hip Room Rear 52.4 in 1,331 mm Cargo Volume Total enclosed cargo volume 15 cu ft (425 L) Weights Curb Weight* Standard Plus Battery, Single Motor 3,552 lbs 1,611 kg Curb Weight* Mid-Range Battery, Single Motor...
Page 225: Subsystems
Subsystems Motor(s) Motor Type Rear motor: AC permanent magnet synchronous motor, liquid- cooled, with variable frequency drive Front motor: AC induction motor, liquid-cooled, with variable frequency drive RWD (Rear Motor) Voltage: 350 Volts Max Power: 239 kW @ 5525 rpm Max Torque: 420 Nm @ 325-5200 rpm AWD - Base (Front Voltage: 335 Volts...
Page 226 Subsystems Transmission Type Single speed fixed gear Gearbox Ratio Steering Type Rack and pinion with electronic power steering, speed sensitive Number of turns lock to lock 2.00 Turning Circle (curb to curb) 11.8 meters Brakes 4-wheel anti-lock braking system (ABS) with Electronic Brake Force Distribution, Integrated Advanced Stability Type Control and Electronic Accelerator pedal actuated...
Page 227 Subsystems Performance Front Brake Pad New: 0.393"/10 mm Thickness (excluding back Service limit: 0.085"/2.15 mm plate) Performance Rear Brake Pad New: 0.393"/10 mm Thickness (excluding back Service limit: 0.071"/1.8 mm plate) Electrically actuated parking brake integrated into rear Parking brake caliper Specifications...
Page 228 Subsystems Suspension Front Independent, double wishbone, coil spring/telescopic damper, sway bar Rear Independent, multi-link, coil spring/telescopic damper Battery - 12V Rating 33 amp hour or higher Voltage and Polarity 12V negative (-) ground Battery - High Voltage Type Liquid-cooled lithium ion (Li-ion) Temperature Do not expose Model 3 to ambient temperatures above 60°...
Page 229: Wheels And Tires
Wheels and Tires Wheel Specifications (Factory) Wheel Diameter Location Width (in) Offset (mm) 18" Front/Rear 19" Front/Rear 20" (Non-Performance brakes) Front/Rear 20" (Performance brakes) Front/Rear Lug Nut Torque 129 lb. ft (175 Nm) Lug Nut Socket Size 21 mm NOTE: For instructions on how to jack/lift Model 3, see Jacking and Lifting on page 216.
Page 230 Tire and Loading Information label. This label is located on the center door pillar and is visible when the driver’s door is open (see Maintaining Tire Pressures on page 201). Winter tires can be purchased from a Tesla service center or may be available for purchase on the Tesla web site. MODEL 3 OWNER'S MANUAL...
Page 231 Wheels and Tires Understanding Tire Markings Laws require tire manufacturers to place standardized information on the sidewall of all tires. This information identifies and describes the fundamental characteristics of the tire. Tire category. P indicates that the tire is for passenger vehicles. Tire width.
Page 232 Wheels and Tires Tire composition and materials. The number of plies in both the tread area and the sidewall area indicates how many layers of rubber coated material make up the structure of the tire. Information is also provided on the type of materials used. Maximum tire load.
Page 233: Roadside Assistance
Contacting Tesla Roadside Assistance Tesla Roadside Assistance is available to you, 24 hours a day, 365 days a year, for the duration of your warranty period. When contacting Tesla Roadside Assistance, please provide: • The Vehicle Identification Number (VIN). The VIN is displayed when you touch the Tesla "T"...
Page 234 Contacting Tesla Roadside Assistance Country-specific Phone Numbers NOTE: The phone number is also available by touching the Tesla "T" at the top center of the touchscreen. Country Phone Number Andorra Toll: +31 13 799 9501 Austria Local: 07208 80470 Belgium...
Page 235 Contacting Tesla Roadside Assistance Country Phone Number Norway Local: 23 96 02 85 Poland Toll: 022 307 26 45 Portugal Local: 30 880 5628 Romania Local: 0316 301 257 San Marino Toll: +31 13 799 9531 Slovakia Local: 023 300 26 43...
Page 236: Ecall
Model 3 requires immediate attention (such as a heart attack). NOTE: Tesla is not affiliated with eCall services. Do not use eCall to contact Tesla (such as when requesting Roadside Assistance), as the call goes directly to third- party emergency responders.
Page 237: Instructions For Transporters
Do not transport Model 3 using any method dollies. that is not specified by Tesla. Adhere to the instructions provided in the following sections and observe all warnings and cautions provided. Damage caused by improper transporting of your vehicle is not covered by the warranty.
Page 238 Instructions for Transporters WARNING: Model 3 is equipped with CAUTION: If the electrical system is high voltage components that may be not working, and you therefore cannot compromised as a result of a collision use the touchscreen to activate (see High Voltage Components on Transport Mode, use self-loading page...
Page 239 Instructions for Transporters 3. Fully insert the tow eye into the opening, then turn it counter-clockwise until securely fastened. If Vehicle Has No Power 4. Attach the winch cable to the tow eye. If Model 3 has no 12V power, perform the CAUTION: Before pulling, make sure following steps to open the hood or jump the tow eye is securely tightened.
Page 240 Instructions for Transporters 3. Remove the cabin intake trim panel by 9. Replace the maintenance panel by pulling it upwards to release the trim clips placing it back in its original location and that hold it in place. pressing down until it is secure. 10.
Page 241: Consumer Information
Tesla for critiquing. Mars Press and hold the Tesla "T" (top center of the touchscreen) then enter mars in the access code popup. The map shows your Model 3 as a rover on the Martian landscape, and the About Your Tesla box displays SpaceX's interplanetary spaceship.
Page 242: About This Owner Information
Release Notes on the touchscreen. Release Notes are displayed on the touchscreen after a software update, and can be displayed at any time by touching the Tesla "T" at the top of the touchscreen, then touching the Release Notes link. Release notes can also be accessed by navigating to Controls >...
Page 243 About this Owner Information All other trademarks contained in this document are the property of their respective owners and their use herein does not imply sponsorship or endorsement of their products or services. The unauthorized use of any trademark displayed in this document or on the vehicle is strictly prohibited.
Page 244: Disclaimers
Autopilot, Tesla measures through the vehicle’s telematics system. This road segment data of all participating data may be used by Tesla for various vehicles. All Tesla vehicles can learn from the purposes, including, but not limited to: experience of the billions of miles that Tesla providing you with Tesla telematics services;...
Page 245 Disclaimers The testing process includes extensive inspections during and after production. The final inspection takes place at Tesla and includes a road test conducted by a technician. Consumer Information...
Page 246: Reporting Safety Defects
Reporting Safety Defects Contacting Tesla For detailed information about your Model 3, go to www.tesla.com, and log on to your Tesla Account, or sign up to get an account. If you have any questions or concerns about your Model 3, call Tesla. To find the number for your region, go to www.tesla.com, select...
Page 247 1. This device may not cause harmful interference; and 2. This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by Tesla could void your authority to operate the equipment. Consumer Information...
Page 248 Declarations of Conformity Radio Frequency Information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 249 Declarations of Conformity Description Frequency Band Power Level Antenna Location Homelink 433.9 MHz 10 mW Above front bumper beam Bluetooth 2402-2480 MHz 2.5 mW max. B-header In the middle ceiling GSM 900 885-915 Transmit - Right side mirror 930-960 MHz Receive - Right side mirror GSM 1800 1710-1785...
Page 250 Declarations of Conformity MODEL 3 OWNER'S MANUAL...
Page 251 Declarations of Conformity Bulgarian С настоящето Tesla Inc. декларира, че CarPC and PASSIVE ENTRY SYSTEM отговаря на същестI вените изисквания и другите приложими изисквания на Директива 2014/53/EC. Consumer Information...
Page 252 Declarations of Conformity Croatian Ovime Tesla Inc. ”, izjavljuje da je ovaj KEY FOB and PASSIVE ENTRY SYSTEM je u skladu s osnovnim zahtjevima i drugim relevantnim odredbama Direktive 2014/53/EU. Czech Tesla Inc. tímto prohlašuje, že tento CarPC and PASSIVE ENTRY SYSTEM je ve shodě...
Page 253 Tesla Inc. týmto vyhlasuje, že CarPC and PASSIVE ENTRY SYSTEM spĺňa základné požiadavky a všetky príslušné ustanovenia Smernice 2014/53/EÚ. Slovenian Tesla Inc. izjavlja, da je ta CarPC and PASSIVE ENTRY SYSTEM v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 2014/53/EU. Spanish Por medio de la presente Tesla Inc.
Page 254 Troubleshooting Alerts (APP_w207) (APP_w304) Autosteer temporarily Camera blocked or unavailable blinded Clean camera or wait for it Autosteer is currently unavailable. This could to regain visibility be a temporary condition due to external conditions that include: One or more of the vehicle cameras is •...
Page 255 Troubleshooting Alerts (CC_a041) 3. Direct the air vents toward the door pillar cameras. Charging speed reduced High temperature For more information on cleaning cameras and removing condensation, see Cleaning detected by Wall Cameras and Sensors on page 110. Connector If the alert does not clear by the end of your next planned drive, despite camera cleaning and following the tips above to remove High temperature detected by Wall...
Page 256 If the latch is not engaged, AC charging (for If this alert appears while a charge cable is example, charging with a Tesla Mobile connected, it should be determined whether Connector or Wall Connector) will be limited...
Page 257 Troubleshooting Alerts If the equipment is not powered, try to • If the vehicle begins charging and the restore the external charging equipment’s charge port light pulses green, the charge power source. cable may not have been fully inserted. The latch may not have engaged during •...
Page 258 Troubleshooting Alerts (CP_a102) • If the vehicle starts to charge, the issue was likely with the equipment. Charging stopped • If the vehicle still does not charge, the High temperature issue may be with the vehicle. detected by Wall Service should ONLY be scheduled if: Connector •...
Page 259 Troubleshooting Alerts This is a completely normal part of vehicle operation and should not cause alarm. The notice on the screen is for your information only. For more information on regenerative braking, see the Regenerative Braking section in the Owner’s Manual. Regenerative Braking on page (UI_a014)
Page 260 Troubleshooting Alerts (UMC_a002) For more information on troubleshooting Mobile Connector status lights and charging Unable to charge with issues, refer to the product's owner's manual on page Mobile Connector Disconnect from charge (UMC_a005) port and try again Unable to charge with Mobile Connector The vehicle cannot charge because the Try a different outlet...
Page 261 Connector If the outlet is worn, it should be replaced with a high-quality outlet. Consider upgrading to a Tesla Wall Connector for greater High temperature detected by Mobile convenience and highest charging speed. Connector alerts indicate the outlet used to...
Page 262 Troubleshooting Alerts If you drive the vehicle while this alert is present, certain features may be disabled or function at a reduced level due to the low voltage. It is also possible the vehicle will shut down unexpectedly. Try turning off non-critical features, like seat heaters or cabin fans, to help the vehicle maintain electrical power for as long as possible.
Page 263 Index automatic emergency braking: Autopark: Autosteer: ABS (Anti-lock Braking System): collision avoidance assist: absolute speed limit: forward collision warning: access panel, removing: overtake acceleration: accessories: overview: plugging into power socket: speed assist: accessories, towing: speed limit warning: adjacent lane speed: staying within speed limits: aero covers: Summon:...
Page 264 Index collision avoidance assist: Compressor Overclock (Track Mode): connecting to Wi-Fi: cabin air filter: console: 25, cabin camera: 12V power socket: cabin temperature control: opening: Calendar app: rear: calibrating windows: USB ports: camera (rear view): consumption chart: cameras (autopilot): contact information: Camp Mode: roadside assistance: car cover:...
Page 265 Index drive away locking: floor mats: Drive gear: fluids: 199, driver: replacement intervals: profiles: reservoirs, checking: driving: 30, 64, fog lights: seating position: forward collision warning: starting: front passenger detection: tips to maximize range: front trunk: Easter Eggs: G-meter: easy entry, driver profile: garage doors, opening: ecall: gates, opening:...
Page 266 Index hub caps: Tire and Loading Information: lane assist: lane change, automatic: lane departure warning: Lap Timer: i-Size: lifting: I'm Feeling Lucky, Hungry: lights: 68, 70, IC certifications: hazard warning: identification labels: headlights after exit: instant range: turn signals: interior: 3, 68, 154, 210, load limits: cleaning: location tracking:...
Page 267 Index naming: radar: Navigate on Autopilot: radio: navigating: 160, Radio Frequency information: NCC certifications: range: 78, Neutral gear: driving tips to maximize: regenerative braking: range assurance: Re-route: rear seats, folding and raising: Obstacle-Aware Acceleration: rear view camera: odometer: rear window switches, disabling: offset from speed limit: recent (Media Player): Online Routing:...
Page 268 Index wearing when pregnant: speed limit warning: seat covers: Stability Assist (Track Mode): seat heaters: 154, stability control: seating capacity: starting: seats: 30, Statutory Plate: adjusting: steering specifications: heaters: steering wheel: 60, security settings: adjusting position: sensors: adjusting sensitivity: Sentry Mode: buttons: service data recording: lights, controlling:...
Page 269 Index pressures, how to check: unlocking: replacing: USB devices: 25, replacing a tire sensor: connecting: rotation: playing audio files from: specification: USB flash drive: summer: USB ports: tire markings: wheel configuration: winter: toll system transponders, attaching: Valet mode: torque specifications: Vehicle Hold: touch up body: Vehicle Identification Number (VIN):...
Page 270 Index Work location:...
Page 271 Publication date: 2/4/2020...

Tesla MODEL 3 2020 Owner's Manual

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