Quantum QX Series Getting Started Manual

Quantum QX Series Getting Started Manual

Hide thumbs Also See for QX Series:

Advertisement

Quick Links

This document contains the following topics:
QX and QXS Systems
Related Documentation
Systems and Included Hardware
Installation and Product Setup
Contacting Quantum Support
© 2017 Quantum Corporation. All rights reserved. Your right to copy this manual is limited by copyright law. Making copies
or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable
violation of the law. Artico, Be Certain (and the Q brackets design), DLT, DXi, DXi Accent, DXi V1000, DXi V2000, DXi
V4000, DXiV-Series, FlexSpace, FlexSync, FlexTier, Lattus, the Q logo, the Q Quantum logo, Q-Cloud, Quantum (and the Q
brackets design), the Quantum logo, Quantum Be Certain (and the Q brackets design), Quantum Vision, Scalar,
StorageCare, StorNext, SuperLoader, Symform, the Symform logo (and design), vmPRO, and Xcellis are either registered
trademarks or trademarks of Quantum Corporation and its affiliates in the United States and/or other countries. All other
trademarks are the property of their respective owners. Products mentioned herein are for identification purposes only and
may be registered trademarks or trademarks of their respective companies. All other brand names or trademarks are the
property of their respective owners. Quantum specifications are subject to change.
6-68386-01 Rev C, December 2017
QX and QXS Getting Started
Guide
2
2
3
7
13

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the QX Series and is the answer not in the manual?

Questions and answers

Summary of Contents for Quantum QX Series

  • Page 1 Contacting Quantum Support © 2017 Quantum Corporation. All rights reserved. Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law.
  • Page 2: Related Documentation

    StorNext QXS-2400 or QX-2400 StorNext QXS-5600 Related Documentation For information about Web links to download Quantum QX and QXS Storage guides listed QX and QXS Documentation Sheet* below, but not shipped with the product Enhancements, known issues, and late-breaking information not...
  • Page 3: Available Systems

    QXS Interoperability Martix systems * Printed document included with product Note: For additional information, go to Quantum’s website. Systems and Included Hardware Caution: Retain original packaging materials for use with returns. For chassis returns, the master container must ship on a pallet (non-compliance could void warranty).
  • Page 4 Systems and Included Hardware Model Host Interface Drives Form Factor Number of Controllers QXS-324/QXS-424 CNC* or SAS 2.5” SFF (24 2U24 drives) QXS-448/QXS-648 CNC* or SAS 2.5” SFF (48 2U48 drives) QXS-456/QXS-656 CNC* or SAS 3.5” LFF (56 4U56 drives) StorNext QXS-1200 FC only 3.5”...
  • Page 5: Connectivity Options

    Systems and Included Hardware Expansion Chassis Hardware If you purchased a expansion chassis , verify that you received the following hardware: Item Quantity Expansion chassis with the following components: - 2 expansion I/O modules - 2 power supplies - 2 fan modules (56-drive system only) SAS cables (mini-SAS or HD mini-SAS) Doc kit Connectivity Options...
  • Page 6 Other add-on licensing available separately. See licensing certificates and disk management utility guide(s) for more instructions. Locating System Serial Number Note: If you need Quantum support, you will need your system serial number. Refer to Contacting Quantum Support on page...
  • Page 7 13 General Information When contacting Quantum Support, you will be asked to provide the following information to open a support case: issue subject, detailed issue description, product type, serial number, part number, and system logs. To get logs, see the Disk Management Utility Users Guide.
  • Page 8: Installation Overview

    Installation and Product Setup Installation Overview The following table provides an overview of the product setup/installation tasks. Step Task Document Reference and Notes Verify that the installation site meets product requirements Product Regulatory Compliance and Safety; Setup Guide Appendix B Prevent electrostatic discharge Setup Guide Appendix C Install the controller enclosure and optional drive enclosures in...
  • Page 9 I/O module firmware are at a compatible level. Firmware Files If you need to update firmware, make sure to download the firmware files from the Quantum website: 1. Go to: Support Tab > Download Software, Firmware, Drivers, and Documentation:...
  • Page 10 Installation and Product Setup 2. Select, StorNext Scale-Out Storage and StorNext Q-Series form the drop-down menus: Refer to the following documents and sections for firmware updates. Disk Management Utility Guide V3, Updating controller module firmware section Disk Management Utility Guide V2, Updating firmware section Basic Operations and Troubleshooting For detailed information on troubleshooting steps and fault isolation, refer to the “Troubleshooting”...
  • Page 11 Installation and Product Setup LEDs Description Definition Unit Locator White blink — Enclosure is identified Off — Normal operation Fault/Service Amber — On Required Enclosure-level fault condition exists. The event has been acknowledged but the problem needs attention. Off — No fault condition exists. FRU OK Green —...
  • Page 12 Refer to the QX and QXS CLI Reference Guide for additional information. One-button Configuration Features The One-Button Configuration is a feature that provides a: User-initiated one-button configuration for Quantum’s QXS arrays Quick customer-initiated set-up of StorNext volumes Quantum-exclusive feature WBI to be used with the QXS systems All default profiles are StorNext profiles.
  • Page 13: Contacting Quantum Support

    Contacting Quantum Support Normally, default profiles are set up at installs. Table 2 below provides the One Button Configuration for the nine default storage profiles: Table 2: Storage Profiles (Default) Profile Vdisk Chunk 12-Drive 24-Drive 48-Drive 56-Drive size System System...
  • Page 14 Contacting Quantum Support The Service and Support Website contains a collection of information, including answers to frequently asked questions (FAQs). For further assistance, or if training is desired, contact Quantum: North America 1-800-284-5101 (toll free) +1-720-249-5700 Europe, Middle East, and Africa (EMEA)

Table of Contents