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® Phaser 7500 Color Printer Phaser 7500 ® Service Manual Xerox Internal-Use Only...
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Phaser 7500 Printer ® Service Manual Warning The following servicing instructions are for use by qualified service personnel only. To avoid personal injury, do not perform any servicing other than that contained in the operating instructions, unless you are qualified to do so. Third Printing: September 2010...
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Xerox technical training materials and service manuals are intended for use by authorized Xerox service technicians and service partners only and are not for resale. These materials may not be distributed, copied, or otherwise reproduced without prior written consent from Xerox Corporation.
Product Terms Caution: A personal injury hazard exists that may not be apparent. For example, a panel may cover the hazardous area. Danger: A personal injury hazard exists in the area where you see the sign. Phaser 7500 Printer Service Manual...
Use caution (or draws attention to a particular component). Refer to the manual(s) for information. Danger, High Voltage Fuser Temperature 00:40:00 Static Caution Do not touch the item. Do not burn the item. Recycle the item. xxii Phaser 7500 Printer Service Manual...
• if the printer is dropped or damaged, • if you suspect that the product needs servicing or repair, • whenever you clean the product. Phaser 7500 Printer Service Manual xxiii...
• Handle IC’s and Erasable Programmable Read-Only Memories (EPROM’s) carefully to avoid bending pins. • Pay attention to the direction of parts when mounting or inserting them on Printed Circuit Boards (PCB’s). xxiv Phaser 7500 Printer Service Manual...
Make sure all covers are in place and all Interlock Switches are functioning correctly after you have completed a printer service call. If you bypass an Interlock Switch during a service call, use extreme caution when working on or around the printer. Phaser 7500 Printer Service Manual...
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This printer uses heat to fuse the toner image to paper. The Fuser is VERY HOT. Turn the printer power Off and wait at least 5 minutes for the Fuser to cool before attempting to service the Fuser or adjacent components. xxvi Phaser 7500 Printer Service Manual...
When shipping the printer, repack the printer using the original packing material and boxes or a Xerox packaging kit. Instructions for repacking the printer are included in the kit. If you do not have all the original packaging, or are unable to repackage the printer, contact your local Xerox service representative.
• Consult the dealer or an experienced radio/television technician for help. Any changes or modifications not expressly approved by Xerox could void the user's authority to operate the equipment. To ensure compliance with Part 15 of the FCC rules, use shielded interface cables.
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European Union The CE mark applied to this product symbolizes Xerox’s declaration of conformity with the following applicable Directives of the European Union as of the dates indicated: December 12, 2006: Low Voltage Directive 2006/95/EC December 15, 2004: Electromagnetic Compatibility Directive 2004/108/EC This printer, if used properly in accordance with the user's instructions, is neither dangerous for the consumer nor for the environment.
Manual Organization The Phaser 7500 Service Manual is the primary document used for repairing, maintaining, and troubleshooting the printer. Use this manual as your primary resource for understanding the operational characteristics of the printer and all available options. This manual describes specifications, theory, and the diagnosis and repair of problems occurring in the print engine and attached options.
General Information In this chapter... • Printer Introduction and Overview • Printer Configurations • Parts of the Printer • Printer Options • Maintenance Items • Consumables • Specifications • Physical Dimensions and Clearances • Non-Genuine Mode • Maintenance Function • Information Pages Chapter...
The Phaser 7500 uses LED print heads with an electrophotographic four-color (YMCK) tandem architecture and intermediate transfer printing process. The Phaser 7500 delivers color and mono print speed at 35/35-ppm, and resolutions up to 1200 x 1200 dots-per-inch (dpi). The printer supports Adobe PostScript 3 and PCL6, USB 2.0, and 10/100/1000 Base-TX Ethernet.
General Information Printer Configurations The Phaser 7500 is available in four configurations. Features Printer Configurations 7500 N 7500 DN 7500 DT 7500 DX Processor and Clock Speed 1.0 GHz 1.0 GHz 1.0 GHz 1.0 GHz Memory Configuration* 512 MB 512 MB...
Parts of the Printer Front, Left, and Top Views s7500-475 Top Output Tray Power Switch Control Panel Front Door Tray 2 Tray 3, 4, 5 (Option) Door A Door B Tray 1 (MPT) Door C Phaser 7500 Printer Service Manual...
General Information Left and Rear Views s7500-476 Configuration Card USB Connection Ethernet Connection Power Cord Connection Phaser 7500 Printer Service Manual...
Scrolls upward through the menus. Down arrow button Scrolls downward through the menus. OK Button Accepts the selected settings. Help(?) Button Displays a help message with information about the printer, such as Printer Status, Error Messages, and Maintenance Information. Phaser 7500 Printer Service Manual...
• Optional 1500-Sheet Feeder (Trays 3, 4, and 5) Additional Memory The Phaser 7500 features 2 slots that accept a 512 MB or 1 GB of DDR2 DIMMs. Memory modules must meet the following characteristics: • 200 Pin DDR2 DIMM (8 chip type) •...
General Information Duplex Unit The Duplex Unit is an optional feature for the Phaser 7500 and is customer installable. s7500-394 Printer Stand A Printer Stand is available as an option for the Phaser 7500 printer. s7500-329 Phaser 7500 Printer Service Manual...
The Optional 1500-Sheet Feeder increases the input capacity of the printer and can be attached to the printer underneath Tray 2. The Optional 1500-Sheet Feeder is customer installable. s7500-331 Wireless Network Adapter The Wireless Network Adapter enables the printer to connect to a wireless network. Phaser 7500 Printer Service Manual...
Toner Cartridge (Standard or High capacity). The CRUM contains a company ID, Region ID, and Xerox company name. A CRUM counts the amount of remaining toner. When toner empty is detected, Life End status will be sent to indicate toner empty.
HPUX 11.0 and 11iv2 ■ AIX 5I v5.3 ■ Linux Fedora Cora 1 and 5 ■ Redhat Enterprise Linux 4 ■ Suse Linux 10.0 and 11.x ■ * Assumes a 30 day month of printing. 1-12 Phaser 7500 Printer Service Manual...
Electrical Specifications Characteristic Specifications Power Supply Voltage/ Frequency Line Voltage 110-127 VAC 220-240 VAC Frequency Range 50/60 Hz ± 3 Hz Maximum Power Dissipation 1.25kVA @ 110 VAC (I/P Board power dissipation not included) Phaser 7500 Printer Service Manual 1-13...
Paper is A4 size Long-Edge Feed (LEF). Condition FPOT (sec.) FPOT from E-Star 30 sec. Mono FPOT from Ready 12 sec. Color FPOT from Ready 12 sec. Intra-job Mono and Color Switch 4.4 sec. Phaser 7500 Printer Service Manual 1-17...
Duplex Side 2: ± 2.0 mm Tray 1 (MPT): ± 2.0 mm Side Skew (400 mm) A45 Standard Digital Test Tray 2~5: ± 3.0 mm Pattern (SDTP123600) Duplex Side 2: ± 4.0 mm Tray 1 (MPT): ± 4.0 mm 1-18 Phaser 7500 Printer Service Manual...
General Information Paper and Tray Specifications The following tables list the recommended Xerox paper for the Phaser 7500 printer. Print the Paper Tips Page from the printer for more details. Supported Paper Size Media Type Size Tray 1 Tray 2...
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114 x 162 mm C4 Envelope 229 x 324 mm Custom Envelope Within range of min. ~ max standard media sizes Note: Do not use envelopes with hot melt glue, windows, or metal clasps. Phaser 7500 Printer Service Manual 1-21...
26.2 in. (665.0 mm) Height 14.6 in. (371.0 mm) Weight 73.0 lb. (33.0 kg) Printer Stand Width 22.8 in. (578.0 mm) Depth 20.8 in. (529.0 mm) Height 12.6 in. (320.0 mm) Weight 73.0 lb. (33.0 kg) 1-22 Phaser 7500 Printer Service Manual...
750 0 10 cm (4 in.) 13 cm (5 in.) 10 cm (4 in.) 60 cm (23.6 in.) s7500-336 2. Mounting surface flatness must be within the specified range. 5 mm (0.2 in.) Max s7500-404 Phaser 7500 Printer Service Manual 1-23...
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Known problems that can occur as a result of exceeding the mounting surface specifications are: • Color-to-Color mis-registration, primarily in the horizontal direction. • A smear or line of toner approximately 40 mm from the trailing edge of the print. 1-24 Phaser 7500 Printer Service Manual...
3rd Manufacturer Party, two options are available at the Control Panel. Printer displays options “Use It” or “Do not use it.” The Toner Cartridge gage on the Control Panel will not function. Phaser 7500 Printer Service Manual 1-25...
POST to run. 2. Service Diagnostics: Only qualified service personnel can perform manual diagnostics using the Service Mode in the Control Panel (refer to “General Troubleshooting” on page 4-1). 1-26 Phaser 7500 Printer Service Manual...
General Information Information Pages The following Information Pages are available in the Phaser 7500 printer. The pages can be accessed through the Control Panel at various locations. Menu Map Control Panel -> Information • Menu Map Information Pages Control Panel -> Information -> Information Pages •...
Control Panel -> Troubleshooting -> Service Tools • Printer Status Page • Service Usage Profile Service Diagnostics Service Diagnostic -> Troubleshooting -> Service Tools -> Up + Down buttons -> Hidden Service • Service Diagnostics Menu Map Phaser 7500 Printer Service Manual 1-29...
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General Information 1-30 Phaser 7500 Printer Service Manual...
Theory of Operation In this chapter... • Table of Contents • Phaser 7500 Operational Overview • Printing Process • Print Data Flow • Paper Feed • Major Assemblies and Functions • Drive Assembly • Operating Mode • Control Chapter...
Theory of Operation Phaser 7500 Operational Overview The Phaser 7500 is a LED Print Head Color printer that is based on the electrophotographic recording principle. It utilizes a tandem system where each of the colors - Yellow, Magenta, Cyan, and Black (Abbr: Y, M, C, K) has its own Drum and Developer.
Theory of Operation Printing Process The diagrams below provide the print process for the Phaser 7500. Fuser Drum [9. Fusing] Detack Saw Toner Cartridges [7. Electric Belt Discharge] 2nd BTR [6. Secondary Transfer] 1st BTR [4. Primary Transfer] Cleaning Blade Cleaning Blade [5.
This is performed in parallel for each color - Yellow, Magenta, Cyan, and Black. The Phaser 7500 uses the LPH (LED Print Head) for the Exposure process. The LPH is made up of numerous LEDs that are lined up in the Fast Scan Direction.
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These sections with lowered surface potential form the electrostatic latent image. Photoconductor Negative Charge Conductor Positive Charge Drum Drum Surface (LED On) Drum Concept Electrostatic Electrostatic Latent Image LED On Latent Image Drum Surface Potential Photoconductor (LED On) Conductor s7500-343 Phaser 7500 Printer Service Manual...
Drum conductive layer is stronger than the repulsive force of the negative charge on the Drum surface, the toner still gets pulled to the Drum despite being affected by repulsive force of the Phaser 7500 Printer Service Manual...
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Theory of Operation Print Process The Phaser 7500 uses dry bi-component magnetic toner with the 2 components: toner and carrier. Other than toner, a small amount of carrier is also present in the Toner Cartridge. To prevent the degradation of Developing Beads, the "Trickle Development Method"...
The negatively charged toner image on the Drum surface is attracted to the positive charge on the underside of the belt and gets transferred from the Drum to the belt. HVPS Belt 1st BTR (Y) 1st BTR (M) 1st BTR (C) 1st BTR (K) s7500-347 2-12 Phaser 7500 Printer Service Manual...
Drum, will be scraped off and removed by the Cleaning Blade during the Drum Cleaning process. Positive Electric Charge Negative Electric Charge Toner Toner External Additive Conductor Drum Erase Lamp (LED) Photoconductor Cleaning Blade Cleaning Roll s7500-349 2-14 Phaser 7500 Printer Service Manual...
The Backup Roll is charged with negative DC Voltage from the HVPS, forming a transfer field with the grounded 2nd BTR that transfers the completed toner image on the belt onto the paper. Backup Roller HVPS Belt Backup Roller 2nd BTR s7500-350 Phaser 7500 Printer Service Manual 2-15...
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Theory of Operation Secondary Transfer Process : Negative Charge : Positive Charge : Toner Detack Saw Backup Roller 2nd BTR HVPS Paper Belt Belt Surface Paper Surface Untransferred Toner s7500-351 2-16 Phaser 7500 Printer Service Manual...
Although only one Drum and Developer are shown in the illustration for simplification, each section has its own collector. Belt Belt Waste Toner Collector Drum Waste Toner Collector Waste Cartridge Auger Depleted Developing Powder Collector s7500-353 2-18 Phaser 7500 Printer Service Manual...
Nip Section Heater Lamp Paper s7500-354 Fuser Structure (Side View) Center Temperature Sensor Rear Temperature Sensor Main Heater Heat Roller Lamp Paper Zone Thermostat 2 Sub Heater Lamp Environment Thermostat 1 Sensor Front Rear s7500-355 Phaser 7500 Printer Service Manual 2-19...
Printer Controller (Electric Signal) LPH (LED) Electrostatic latent image on the Drum (Invisible image) Toner image on the Drum (Visible image) Toner image on the Belt Toner image on the Paper Print image on the Paper s7500-356 2-20 Phaser 7500 Printer Service Manual...
When there is paper overlap, the brake force of the Torque Limiter that is linked to the Retard Roll separates the top most paper from the rest and feeds it. Feed Roll Nudger Roll Retard Roll Tray Feed/Lift Up Motor Retard Roll Nudger Roll Bottom Plate s7500-360 Phaser 7500 Printer Service Manual 2-23...
When there is paper overlap, the brake force of the Torque Limiter that is linked to the Retard Roll separates the top most paper from the rest and feeds it. Nudger Roll Feed Roll MSI Feed/Nudger Motor Retard Roll Feed Roll Retard Roll Nudger Roll s7500-361 2-24 Phaser 7500 Printer Service Manual...
Paper fed from the Tray 1 (MPT) is transported to the Registration section by the Drive Roll. The Drive Roll rotates by the drive that is provided from the Main Drive Motor through the Takeaway Clutch. Take Away Roller Drive Roller Drive Roller Take Away Roller s7500-362 Phaser 7500 Printer Service Manual 2-25...
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Regi Roll to the Toner Transfer section. The Regi Roll rotates from the drive that is provided by the Main Drive Motor through the Regi Clutch. 2-26 Phaser 7500 Printer Service Manual...
Motor rotates the Exit Roll in the paper output direction. The completion of paper output is detected by the Fuser Exit Sensor. Exit Motor Exit Roller Heat Roller Pressure Belt Belt 2nd BTR s7500-364 Phaser 7500 Printer Service Manual 2-27...
The Duplex Roller 1, Duplex Roller 2, and Duplex Roller 3 then are rotated from the drive of the Duplex Motor to transport the paper to the Registration position. Exit Motor Exit Roll Duplex Roller1 Duplex Roller2 Duplex Motor Duplex Roller3 s7500-365 2-28 Phaser 7500 Printer Service Manual...
An exposure device that is used to form electrostatic latent images on the Drum surface. One is allocated to each color - Yellow, Magenta, Cyan, and Black. LPH Rear PWB (PL2.2.5) The LPH Rear PWB acts as a relay between the MCU PWB and the LPH Unit. Phaser 7500 Printer Service Manual 2-29...
Erase Lamp Unit (PL8.1.5) The Erase Lamp Unit photoelectrically discharges the Drum surface after the toner image has been transferred onto the Transfer Belt. One is allocated to each color - Yellow, Magenta, Cyan, and Black. 2-30 Phaser 7500 Printer Service Manual...
Toner Cartridges (K/C/M/Y) (PL5.1.1 - 5.1.4) The Toner Cartridge contains toner and a small amount of carrier. It also comes with a CRUM, which is a nonvolatile memory that stores the machine data. Phaser 7500 Printer Service Manual 2-31...
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The ATC Sensor Assembly detects the amount of toner and carrier in the Developer (Developer Housing Assembly). It is part of the Developer Housing Assembly. ATC PWB (PL5.2.18) The ATC PWB acts as a relay between the MCU PWB and each ATC Sensor. 2-32 Phaser 7500 Printer Service Manual...
The 1st BTR Contact Retract Sensor detects the position of the 1st BTR Roll (Y), 1st BTR Roll (M), and 1st BTR Roll (C) (whether or not they are in contact with the belt). Note In contact with belt: Sensor blocked Phaser 7500 Printer Service Manual 2-33...
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Transfer to transfer the toner image from the belt onto the paper. IBT Belt Cleaner (PL6.1.7) The IBT Belt Cleaner cleans any toner remaining on the Transfer Belt after the transfer of toner image onto the paper. 2-34 Phaser 7500 Printer Service Manual...
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Belt Unit. 1st BTR (Y) 1. Full Color Mode 1st BTR (M) 1st BTR (C) 1st BTR (K) Belt Drum (Y) Drum (M) Drum (C) Drum (K) 2. B&W Mode 3. Replacement Position s7500-370 Phaser 7500 Printer Service Manual 2-35...
The Auger Lock Sensor detects a Stalled state of the Agitator Motor through the half-crescent Actuator that moves in tandem with the shaft driven by the Agitator Motor. Waste Cartridge (PL8.2.19) The Waste Cartridge collects waste toner. 2-36 Phaser 7500 Printer Service Manual...
2nd BTR Contact Retract Sensor (PL14.4.7) The 2nd BTR Contact Retract Sensor detects the position of the 2nd BTR (whether or not it is in contact with the belt). Note In contact with belt: Sensor blocked Phaser 7500 Printer Service Manual 2-37...
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No paper: Sensor reflective 2nd BTR Contact/ Retract The following illustration shows the mechanical components of the 2nd BTR Contact/ Retract. Belt 2nd BTR Assembly 2nd BTR Contact Retract Sensor 2nd BTR Contact Retract Motor Actuator s7500-373 2-38 Phaser 7500 Printer Service Manual...
Heat Roll. • Sub Heater Lamp - The Sub Heater Lamps are located within the Heat Roll which are sealed by the heating coils that heat up the center part of the Heat Roll. Phaser 7500 Printer Service Manual 2-39...
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(primary), and the contact point has reached the specified temperature, the contact will open to prevent secondary overheating. • Fuser Exit Sensor - Detects that paper has passed through the Fuser section. Note No paper: Sensor blocked 2-40 Phaser 7500 Printer Service Manual...
Tray 2 Nudger Level Sensor (PL9.4.6) The Tray 2 Nudger Level Sensor detects whether the paper in the Paper Tray has reached the Feed Position by the rising of the Bottom Plate. Note Raised: Sensor blocked Phaser 7500 Printer Service Manual 2-41...
Tray 1 Feed/ Nudger Motor (PL13.2.18) The Tray 1 Feed/ Nudger Motor raises/lowers the Nudger Roll when in forward rotation (CW direction), and drives the Feed Roll and the Nudger Roll when in reverse rotation (CCW direction). 2-42 Phaser 7500 Printer Service Manual...
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Nudger Roll lowered: Sensor blocked Tray 1 Feed Out Sensor (PL13.4.16) Tray 1 Feed Out Sensor detects whether paper was fed from Tray 1 by changes in the Actuator. Note No paper: Sensor blocked Phaser 7500 Printer Service Manual 2-43...
Door A. It detects the change in potential due to exposure to light as the media passes between the Transparency Reflector and the Transparency Sensor. The Transparency Sensor also assesses the type of media (whether it is a Transparency or not) by the output voltage. 2-44 Phaser 7500 Printer Service Manual...
The Exit Motor drives the Exit Roll. Forward rotation (CW direction) of the motor rotates the Exit Roll in the paper output direction, while the reverse rotation (CCW direction) rotates the Exit Roll in the duplex transport direction. Phaser 7500 Printer Service Manual 2-45...
The IBT Drive Motor Assembly drives the belt section of the IBT Belt Unit. Fuser Drive Motor Assembly (PL3.1.10) The Fuser Drive Motor Drive Assembly drives the Heat Roll of the Fuser Assembly and the 1st BTR (Y/M/C/K) that are part of the IBT Belt Unit. 2-46 Phaser 7500 Printer Service Manual...
The LV Fan dissipates heat in the printer and cools down the LVPS section. Drive Fan (PL18.3.17) The Drive Fan dissipates heat in the printer and cools down the rear motor section. NOHAD Thermistor Assembly (PL5.2.11) The NOHAD Thermistor Assembly monitors the temperature within the printer. Phaser 7500 Printer Service Manual 2-47...
The Motor Drive PWB transmits the signals from the MCU PWB to the parts that are involved with the print operation. TM Relay PWB (PL18.3.11) The TM Relay PWB acts as a relay between the Motor Drive PWB and the Tray Module PWB. 2-48 Phaser 7500 Printer Service Manual...
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The Front Cover Interlock Switch detects the Open/ Close state of Front Cover. Opening the Front Cover cuts off the DC power supply (+24 VDC) to the printer. IBT Front Cover Switch (PL18.1.10) The IBT Front Cover Switch detects the Open/ Close state of Front Cover. Phaser 7500 Printer Service Manual 2-49...
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LVPS element might rise abnormally and result in damage to the printer. To prevent that, the Thermo Sensor detects the temperature in the vicinity of the LVPS to shut down the printer. 2-50 Phaser 7500 Printer Service Manual...
Tray 3 Nudger Level Sensor (PL10.3.6) The Tray 3 Nudger Level Sensor detects whether the paper in the Paper Tray has reached the Feed Position by the rising of the Bottom Plate. Note Raised: Sensor blocked Phaser 7500 Printer Service Manual 2-51...
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STM L/H Cover Switch (PL11.6.5) The STM L/H Cover Switch detects the open/close state of Left Hand Cover of the Single Tray Module (STM). STM PWB (PL11.5.4) The STM PWB controls all STM components. 2-52 Phaser 7500 Printer Service Manual...
The Tray 3 Feed Out Sensor detects whether paper was fed from Tray 3. Note No paper: Sensor blocked Tray 4 Feed Out Sensor (PL10.11.6) The Tray 4 Feed Out Sensor detects whether paper was fed from Tray 4. Note No paper: Sensor blocked Phaser 7500 Printer Service Manual 2-53...
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Cover of the 3 Tray Cabinet. Tray Module PWB (PL10.9.1) The Tray Module PWB controls all 3 Tray Cabinet components. Paper Feed Components Tray No Paper Sensor Tray Nudger Level Sensor Tray Feed / Lift Up Motor s7500-384 2-54 Phaser 7500 Printer Service Manual...
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Tray 3/ 4/ 5 Nudger Level Sensor (PL10.3.6) The 3/4/5 Nudger Level Sensor detects whether the paper in the Paper Tray has reached the Feed Position by the rising of the Bottom Plate. Note Raised: Sensor blocked Phaser 7500 Printer Service Manual 2-55...
Duplex Assembly by changes in the Actuator. Note No paper: Sensor blocked Duplex Cover Switch (PL14.6.25) The Duplex Cover Switch detects the Open/ Close state of the Duplex Cover. Closing the Duplex Cover turns the Switch On. 2-56 Phaser 7500 Printer Service Manual...
Theory of Operation Duplex Motor (PL14.5.8) Duplex Roller 1 Belt Duplex Roller 2 Belt Idle Gear (13T/46T) Duplex Motor Duplex Roller 3 s7500-418 2-64 Phaser 7500 Printer Service Manual...
Theory of Operation Operating Mode Three operating modes are available in the Phaser 7500. Ready Mode The Ready mode operates states such as running or recording, etc. Item Status Image Image Processor Board Full Power Processor Normal display Fusing system (Fuser Assembly) Maintains the operating...
The status transition among the operating modes is illustrated as in the illustration below. Power Off When a certain time has passed Standby Mode Energy Saver Mode Completed Completed Completed Started Started Started When a Job is received Ready Mode s7500-429 Phaser 7500 Printer Service Manual 2-67...
Optional Trays: Single Tray Module (STM) and Lower Tray Assembly also utilizes the same paper size detection mechanism. Side Guide (Rear) Side Actuator Side Guide (Front) Tray Paper Size Sensor End Actuator End Guide s7500-421 2-68 Phaser 7500 Printer Service Manual...
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13" x 19" SEF* SRA3 SEF/ 13" x 18" SEF/ 92 - 106 2" x 18" SEF* A4 LEF 77 - 91 A3 SEF 61 - 76 B5 LEF/ 7.25" x 10.25" 46 - 60 Phaser 7500 Printer Service Manual 2-69...
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Tray 1 Paper Size Sensor also changes, which changes the output voltage. The paper width is detected by the value of the output voltage. Rear Side Guide Front Side Guide MSI Paper Size Sensor s7500-422 2-70 Phaser 7500 Printer Service Manual...
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12.6" x 19.2" SEF 0.415 - 0.470 124 - 150 13" x 19" (x 18") 0.308 - 0.364 91 - 118 SRA3 0.292 - 0.348 86 - 113 12" x 18" 0.574 - 0.630 173 - 200 Phaser 7500 Printer Service Manual 2-71...
Position at Shutter (Closed) Path Switching Component (Reference Board Detection) Built-in Reference Board Diffused Reflection Straight Reflection LED (for YMC) LED (for K) Position at Shutter (Open) (Reference Board Detection) Common Receptor Element s7500-423 2-72 Phaser 7500 Printer Service Manual...
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Low ATC Sensor output indicates high toner density, while high ATC Sensor output indicates low toner density. Phaser 7500 Printer Service Manual 2-73...
Color Registration Control Overview The Phaser 7500 is a Full Color Printer that uses the tandem system, where each color - Yellow, Magenta, Cyan, and Black has its own Drum and Developer Housing Assembly. Because each color forms an image on their own Drum, which are then overlayed to create one image, color shift may occur due to Drum misalignments, skewed installation positions, and etc.
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Each pattern is made up of 2 patterns that have the same shape at the front and the rear. The formation positions in the fast scan direction, as well as the positions relative to the center of the ideal image at the front and the rear are the same. Phaser 7500 Printer Service Manual 2-75...
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(large "<" shape) adjustment) Forms one round on the belt for single color - Cyan (small "<" shape) A Patch / C Patch B Patch 343 [14.520] (B) 59 [2.498] (B) s7500-426 s7500-425 2-76 Phaser 7500 Printer Service Manual...
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Sensor Vision Shift in Fast Scan Direction Sensor Vision Sensor Vision Sensor Vision Sensor Vision Shift in Fast Scan Direction s7500-427 Phaser 7500 Printer Service Manual 2-77...
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Color Shift between the Regi Con patches that were formed by the respective color engines. Belt Toner Image Diffusion LED Lens (100%) Detection PD s7500-428 2-78 Phaser 7500 Printer Service Manual...
Error Messages and Codes In this chapter... • Introduction • Servicing Instructions • Messages, Chain Link Codes, and Procedures • Paper Size Detection • General Troubleshooting • Jam Errors • System Errors Chapter...
System (fatal) errors. The printer can retain up to 42 Jam errors and 42 System Fail errors. Examples of Error message and Chain Link code: • System Fail History • Chain Link: 018-310 • Paper Jam History • Paper Jam Type: IOT Remain Registration Jam Phaser 7500 Printer Service Manual...
1. Use the Parts List to locate a part number. 2. Use the FRU Disassembly procedures to replace the part. Step 5: Final Checkout 1. Test the printer to be sure you have corrected the initial problem and there are no additional problems present. Phaser 7500 Printer Service Manual...
Function MACaddress Access Control Address Machine Control Unit Non-Volatile Memory. Used instead of NVRAM. NVRAM Non-Volatile Random Access Memory Printer Control Language Page Description Language Random Access Memory Registration Read Only Memory TRAN Transfer Unit Phaser 7500 Printer Service Manual...
Tray 1 (MPT) Misfeed 3-46 075-103 Tray 1 Feed Out Sensor Off Jam 3-48 075-135 Regi Sensor On Jam (Tray 1) 3-50 077-101 Regi Sensor Off Jam 3-51 077-103 Exit Sensor 1 Off Jam 3-53 Phaser 7500 Printer Service Manual...
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Tray 2/3/4/5 Size Mismatch 3-81 024-913 Tray 2/3/4/5 Size Mismatch 3-81 024-920 Face Down Tray 1 Paper Full 3-82 024-923 Operation Y Toner Empty 3-84 024-924 Operation M Toner Empty 3-84 024-925 Operation C Toner Empty 3-84 Phaser 7500 Printer Service Manual...
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Motor Drive PWB F3 Blows 3-105 041-347 Serial I/O Fail 3-106 041-348 Motor Drive PWB F4 Blows 3-107 041-349 Motor Drive PWB F5 Blows 041-350 Motor Drive PWB F6 Blows 3-108 042-320 Drum Y, M, C Motor Fail 3-109 Phaser 7500 Printer Service Manual...
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3-147 061-353 LPH Power Fail K 3-149 061-354 LPH Download Data Fail Y 3-151 061-355 LPH Download Data Fail M 3-153 061-356 LPH Download Data Fail C 3-155 061-357 LPH Download Data Fail K 3-157 Phaser 7500 Printer Service Manual...
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061-392 LPH Latch Timing Fail C 3-191 061-393 LPH Latch Timing Fail K 3-192 061-394 LPH FFC Connect Fail Y 3-189 061-395 LPH FFC Connect Fail M 3-190 061-396 LPH FFC Connect Fail C 3-191 Phaser 7500 Printer Service Manual...
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Drum CRUM K Not In Position 3-259 091-927 Drum CRUM Y Not In Position 3-260 091-928 Drum CRUM M Not In Position 3-261 091-929 Drum CRUM C Not In Position 3-262 091-940 Drum CRUM Y Data Broken 3-254 Phaser 7500 Printer Service Manual 3-11...
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ADC Mini Setup Fail (K) 3-281 093-314 Y Disp Motor Fail 3-282 093-315 M Disp Motor Fail 3-283 093-316 C Disp Motor Fail 3-284 093-317 K Disp Motor Fail 3-285 093-400 Toner Cartridge Y Near Empty 3-286 3-12 Phaser 7500 Printer Service Manual...
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IBT CLN Unit Near End Warning 3-308 094-419 2nd BTR Near End Warning 3-309 094-420 IBT Unit End Warning 3-307 094-421 IBT CLN Unit End Warning 3-308 094-422 2nd BTR Unit End Warning 3-309 Phaser 7500 Printer Service Manual 3-13...
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M Dispenser Motor Failure C Dispenser Motor Failure K Dispenser Motor Failure MPT Nudger Up Down Failure Tray Module Failure Tray 2 Failure Tray 3 Failure Tray 4 Failure Tray 5 Failure Hard Disk Failure 3-16 Phaser 7500 Printer Service Manual...
13" x 19" (x18") 0.308 - 0.364 90.932 - 117.574 SRA3 0.292 - 0.348 85.893 - 112.535 Note Paper length (size in slow scan direction) is sensed by measuring how long paper takes to pass Registration Sensor. Phaser 7500 Printer Service Manual 3-17...
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16K LEF (*2)/ 7.25" x 10.5" LEF (*1) 11" x 17" SEF 0.106±0.066 0-63 * 1 Paper size is changed in diag. * 2 System setting makes possible changing between GCO and TFX sizes 3-18 Phaser 7500 Printer Service Manual...
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16-30 16K LEF(*2)/ 7.25" x 10.5" LEF (*1) 11" x 17" SEF 0.00±0.03 0-15 * 1 Paper size is changed in diag. * 2 System setting makes possible changing between GCO and TFX sizes Phaser 7500 Printer Service Manual 3-19...
3-22. (Obtain both since both the reports and logs can be obtained.) Check if any log has been obtained at this point. If no logs have been obtained, obtain the logs during the error reproduction. 3-20 Phaser 7500 Printer Service Manual...
If the procedure in (a) is inappropriate, the error 016-782 occurs. If the procedures in (b) and (c) are inappropriate, the error 016-784 occurs. If the problem persists after performing this procedure, perform the “Common System Fail” on page 3-22. Phaser 7500 Printer Service Manual 3-21...
5. If the problem persists, replace the Image Processor Board and perform the same operation where the error occurred. 6. If the system is not restored after the Image Processor Board has been replaced, reinstall the original Image Processor Board. 3-22 Phaser 7500 Printer Service Manual...
Audit Log, Device Authentication Data (device, personal certificate, etc.) ide0i Not used in this model ide0j 14GB Log Image Storage Area of Image Log Ide0p Backup data of Download Firmware, Backup data of non-volatile data Phaser 7500 Printer Service Manual 3-23...
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Here, perform the same operation where the error occurred. 3. If the problem persists, perform the forced formatting by special booting. • Starting the forced HDD formatting (this procedure should not be let known to the users) 3-24 Phaser 7500 Printer Service Manual...
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8-220) and perform the same operation where the error occurred. 6. Return NVM that was set in Step 1 to "1". If the system is not restored after the Image Processor Board has been replaced, reinstall the original Image Processor Board. Phaser 7500 Printer Service Manual 3-25...
8-220) since it may be faulty. Perform the same operation where the error occurred. 5. If the system is not restored after the Image Processor Board has been replaced, reinstall the original Image Processor Board. 6. Return the NVM that was set to "1". 3-26 Phaser 7500 Printer Service Manual...
6. If the system is not restored after the Image Processor Board and MCU PWB have been replaced, reinstall the original Image Processor Board and MCU PWB. HDD Job Fail 1. Perform the “HDD System Fail” on page 3-23. Phaser 7500 Printer Service Manual 3-27...
Diagrams” on page 10-1 to check ” on page 4-15. the connection to the relevant parts and measure the voltage of the PWB Connector that the Sensor is connected to. Is a voltage being output? 3-28 Phaser 7500 Printer Service Manual...
Control Panel. If Auto Reset function is set, the settings in CentreWare Internet Services will not be applied until the specified time has passed. Wait for a while. Phaser 7500 Printer Service Manual 3-29...
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Enter a correct password. returned from the server" or [No 2. Restart the printer. data found] on the Web browser. Jobs cannot be deleted. Wait for a while and then select the Refresh button. 3-30 Phaser 7500 Printer Service Manual...
12. Perform the TM Takeaway Motor test in Diagnostics. 13. If no problems are found, replace the following parts in sequence: • Motor Drive PWB (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-31...
Is the voltage between the Tray VDC Power” Module PWB J541-10 (+) and the on page 4-16. GND (-) +24VDC? When STM is connected: Is the voltage between the STM PWB J541-8 (+) and the GND (-) +24VDC? 3-32 Phaser 7500 Printer Service Manual...
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Between J224 pin-1 and J224 pin-2 ■ Between J224 pin-3 and J224 pin-2 ■ Between J224 pin-4 and J224 pin-5 ■ Between J224 pin-6 and J224 pin-5 ■ Is the resistance approximately 0.85 Ohm for each? Phaser 7500 Printer Service Manual 3-33...
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■ ■ (refer to “Paper and Tray PWB (REP Specifications” on page 1-19)? 18.13, page 8-204) Are they normal, without any MCU PWB transportation failure, rotation failure, ■ (REP 18.12, and etc.? page 8-202) 3-34 Phaser 7500 Printer Service Manual...
Diagnostics. Does the Motor operate properly? Is the voltage between the Tray Go to step 3. Refer to “+24 Module PWB J541-10 (+) and the VDC Power” GND (-) +24VDC? on page 4-16. Phaser 7500 Printer Service Manual 3-37...
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Between J224 pin-1 and J224 pin-2 ■ Between J224 pin-3 and J224 pin-2 ■ Between J224 pin-4 and J224 pin-5 ■ Between J224 pin-6 and J224 pin-5 ■ Is the resistance approximately 0.85 Ohm for each? 3-38 Phaser 7500 Printer Service Manual...
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PWB (REP ■ wear and damage. 18.13, page 8-204) Is paper used out of specification? ■ MCU PWB Are they normal, without any ■ (REP 18.12, transportation failure, rotation failure, page 8-202) and etc.? Phaser 7500 Printer Service Manual 3-39...
Does the Tray 5 Feed/ Lift Up Motor rotate? Is the voltage between the Tray Go to step 3. Refer to Module PWB J541-10 (+) and the “+24 VDC GND (-) +24VDC? Power” on page 4-16. 3-42 Phaser 7500 Printer Service Manual...
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Between J224 pin-1 and J224 pin-2 ■ Between J224 pin-3 and J224 pin-2 ■ Between J224 pin-4 and J224 pin-5 ■ Between J224 pin-6 and J224 pin-5 ■ Is the resistance approximately 0.85 Ohm for each? Phaser 7500 Printer Service Manual 3-43...
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PWB (REP ■ wear and damage. 18.13, page 8-204) Is paper used out of specification? ■ MCU PWB Are they normal, without any ■ (REP 18.12, transportation failure, rotation failure, page 8-202) and etc.? 3-44 Phaser 7500 Printer Service Manual...
Go to step 4. Replace the the Tray 1 Feed/ Nudger Motor wire Tray 1 Feed/ wound resistance. Remove the Tray Nudger 1 Feed/Nudger Motor, then measure Motor the following resistances. (REP 13.3, page 8-132). 3-46 Phaser 7500 Printer Service Manual...
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8-202) The Tray 1 Feed Roll and Nudger ■ Roll Drive Gears for wear and damage. Is paper used out of specification? ■ Are they normal, without any transportation failure rotation failure, and etc.? Phaser 7500 Printer Service Manual 3-47...
14. Perform the 2nd BTR Contact Retract Motor test in Diagnostics. 15. Perform the Fuser Drive Motor test in Diagnostics. 16. Perform the Takeaway Clutch test in Diagnostics. 17. Perform the Registration Clutch test in Diagnostics. 3-48 Phaser 7500 Printer Service Manual...
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Error Messages and Codes 18. If no problems are found, replace the following parts in sequence: • Motor Drive PWB (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-49...
9. Perform the Takeaway Clutch test in Diagnostics. 10. If no problems are found, replace the following parts in sequence: • Motor Drive PWB (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) 3-50 Phaser 7500 Printer Service Manual...
16. Perform the 2nd BTR Contact Retract Motor test in Diagnostics. 17. Perform the Fuser Drive Motor test in Diagnostics. 18. Perform the Takeaway Clutch test in Diagnostics. 19. Perform the Registration Clutch test in Diagnostics. Phaser 7500 Printer Service Manual 3-51...
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Error Messages and Codes 20. If no problems are found, replace the following parts in sequence: • Motor Drive PWB (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) 3-52 Phaser 7500 Printer Service Manual...
9. Perform the Fuser Drive Motor test in Diagnostics. 10. If no problems are found, replace the following parts in sequence: • Motor Drive PWB (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-53...
15. Perform the 2nd BTR Contact Retract Motor test in Diagnostics. 16. Perform the Fuser Drive Motor test in Diagnostics. 17. Perform the Takeaway Clutch test in Diagnostics. 18. Perform the Registration Clutch test in Diagnostics. 3-54 Phaser 7500 Printer Service Manual...
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Error Messages and Codes 19. If no problems are found, replace the following parts in sequence: • Motor Drive PWB (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-55...
16. Perform the Registration Clutch test in Diagnostics. 17. If no problems are found, replace the following parts in sequence: • Motor Drive PWB (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) 3-56 Phaser 7500 Printer Service Manual...
8. Perform the Duplex Motor test in Diagnostics. 9. If no problems are found, replace the following parts in sequence: • Motor Drive PWB (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-57...
8. Perform the Duplex Motor test in Diagnostics. 9. If no problems are found, replace the following parts in sequence: • Motor Drive PWB (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) 3-58 Phaser 7500 Printer Service Manual...
10. Perform the Duplex Motor test in Diagnostics. 11. If no problems are found, replace the following parts in sequence: • Motor Drive PWB (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-59...
3. Check the connection between the Regi Sensor J160 and the Motor Drive PWB J515 for short circuit. 4. If no problems are found, replace the following parts in sequence: • Motor Drive PWB (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) 3-60 Phaser 7500 Printer Service Manual...
3. Check the connection between the Fuser Exit Sensor J192 and the MCU PWB J431 for short circuit. 4. If no problems are found, replace the following parts in sequence: • Motor Drive PBW (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-61...
3. Check the connection between the POB Sensor J180 and the Motor Drive PWB J524 for short circuit. 4. If no problems are found, replace the following parts in sequence: • Motor Drive PWB (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) 3-62 Phaser 7500 Printer Service Manual...
3. Check the connection between the Duplex Wait Sensor J175 and the Motor Drive PWB J524 for short circuit. 4. If no problems are found, replace the following parts in sequence: • Motor Drive PWB (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-63...
MCU PWB sections that open circuits, short circuits, and poor (REP 18.12, have short contacts. page 8-202). circuits and poor contacts Between DJ600-A2 and J431-12 ■ Between DJ600-A3 and J431-11 ■ Is it conducting properly? 3-64 Phaser 7500 Printer Service Manual...
J431 for open circuit, short circuit, and poor contact. 5. If no problems are found, replace the following parts in sequence: • Fuser Assembly (REP 7.1, page 8-67) • MCU PWB (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-65...
J31 on the Main LVPS. in sequence: (REP 18.7, Is the resistance between Main LVPS page 8-194). Fuser ■ P4-3 and P31-1, 2 infinite? Assembly (REP 7.1, page 8-67) MCU PWB ■ (REP 18.12, page 8-202) 3-66 Phaser 7500 Printer Service Manual...
6. If no problems are found, replace the following parts in sequence: • Fuser Assembly (REP 7.1, page 8-67) • Main LVPS (REP 18.7, page 8-194) • MCU PWB (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-67...
6. If no problems are found, replace the following parts in sequence: • Fuser Assembly (REP 7.1, page 8-67) • Main LVPS (REP 18.7, page 8-194) • MCU PWB (REP 18.12, page 8-202) 3-68 Phaser 7500 Printer Service Manual...
4-16. (-) +24VCD? Check the voltage. Go to step 4. Refer to “+5 VDC Is the voltage between the Fuser Power Drive Motor J243-1 (+) and J243-2 Troubleshooting (-) +5VCD? ” on page 4-15. Phaser 7500 Printer Service Manual 3-69...
Page 208
Motor Drive PWB J504-1 for open in sequence: have short circuit, short circuit, and poor circuits and Motor Drive ■ contact. PWB (REP poor contacts. 18.13, Is it conducting properly? page 8-204) MCU PWB ■ (REP 18.12, page 8-202) 3-70 Phaser 7500 Printer Service Manual...
J431 for open circuit, short circuit, and poor contact. 4. If no problems are found, replace the following parts in sequence: • Fuser Assembly (REP 7.1, page 8-67) • MCU PWB (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-71...
J31 on the Main LVPS. in sequence: (REP 18.7, Is the resistance between Main LVPS page 8-194). Fuser ■ P4-3 and P31-1, 2 infinite? Assembly (REP 7.1, page 8-67) MCU PWB ■ (REP 18.12, page 8-202) 3-72 Phaser 7500 Printer Service Manual...
J431 for open circuit, short circuit, and poor contact. 5. If no problems are found, replace the following parts in sequence: • Fuser Assembly (REP 7.1, page 8-67) • MCU PWB (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-73...
J431 for open circuit, short circuit, and poor contact. 5. If no problems are found, replace the following parts in sequence: • Fuser Assembly (REP 7.1, page 8-67) • MCU PWB (REP 18.12, page 8-202) 3-74 Phaser 7500 Printer Service Manual...
2. Perform Clear Tech Rep Faults in Diagnostics then turn the power Off and On. 3. Is paper used out of specification (refer to “Paper and Tray Specifications” on page 1-19). 4. If no problems are found, replace the Fuser Assembly (REP 7.1, page 8-67). Phaser 7500 Printer Service Manual 3-75...
3. If no problems are found, replace the following parts in sequence: • Fuser Assembly (REP 7.1, page 8-67) • Main LVPS (REP 18.7, page 8-194) • MCU PWB (REP 18.12, page 8-202) 3-76 Phaser 7500 Printer Service Manual...
The connection between the MCU PWB J414 and the Main LVPS J530 for open circuit, short circuit, and poor contact. 2. If no problems are found, replace the following parts in sequence: • Main LVPS (REP 18.7, page 8-194) • MCU PWB (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-77...
Fuser Fan ■ circuit, and poor contact. (REP 4.1, poor contacts. page 8-38) Is it conducting properly? Motor Drive ■ PWB (REP 18.13, page 8-204) MCU PWB ■ (REP 18.12, page 8-202) 3-78 Phaser 7500 Printer Service Manual...
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Drive PWB J517-3 for open circuit, circuits and Motor Drive ■ short circuit, and poor contact. PWB (REP poor contacts. 18.13, Is it conducting properly? page 8-204) MCU PWB ■ (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-79...
Refer to the Switch Output Value (Tray 2 - page 3-18, and Trays 3 through 5 - page 3-19). 4. If the problem still persists, perform the “IOT System Fail” on page 3-27. Phaser 7500 Printer Service Manual 3-81...
Go to step 3. Stack Actuator for damage or problem parts. binding condition. Reseat the connectors to the Full Troubleshooting Go to step 4. Stack Sensor P/J4173, P/J5112, P/ complete. J525. Is the problem resolved? 3-82 Phaser 7500 Printer Service Manual...
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J5112, P/J525. in sequence: Full Stack Is the wiring correct? Sensor P/ Full Stack ■ Sensor J5112 <=> P/ (PL17.19) J525 or Wire Motor Drive Harness (Main ■ PWB (REP LH). 18.13, page 8-204) Phaser 7500 Printer Service Manual 3-83...
2. If the problem persists, refer to “General Sensor Failure” on page 3-28 to check the sensor. 3. If the problem still persists, perform the following: • “Common System Fail” on page 3-22 • “IOT System Fail” on page 3-27 3-84 Phaser 7500 Printer Service Manual...
Applicable Parts Wiring and Plug/Jack Map References Imaging Unit, PL8.1.4 ■ 1. Replace the Imaging Unit (Y) (REP 1.2, page 8-10). 2. If the problem still persists, perform the “IOT System Fail” on page 3-27. Phaser 7500 Printer Service Manual 3-85...
Applicable Parts Wiring and Plug/Jack Map References 1. Load the specified transparencies. 2. Perform the OHP Sensor test in Diagnostics. 3. If the problem still persists, perform the following “Common System Fail” on page 3-22. 3-86 Phaser 7500 Printer Service Manual...
Applicable Parts Wiring and Plug/Jack Map References Imaging Unit, PL8.1.4 ■ 1. Replace the Imaging Unit (M) (REP 1.2, page 8-10). 2. If the problem still persists, perform the “IOT System Fail” on page 3-27. Phaser 7500 Printer Service Manual 3-87...
Applicable Parts Wiring and Plug/Jack Map References Imaging Unit, PL8.1.4 ■ 1. Replace the Imaging Unit (C) (REP 1.2, page 8-10). 2. If the problem still persists, perform the “IOT System Fail” on page 3-27. 3-88 Phaser 7500 Printer Service Manual...
Refer to the Switch Output Value (“Tray 2” on page 3-18, and “Trays 3 through 5” on page 3-19). 4. If the problem still persists, perform the “IOT System Fail” on page 3-27. Phaser 7500 Printer Service Manual 3-89...
These Sensors should be “Low” with (REP 18.12, wiring harness. paper loaded and the Tray has lifted page 8-202). Refer to the and “High” with no paper. Tray Module Does the Sensor change value? Wiring Diagrams. 3-90 Phaser 7500 Printer Service Manual...
These Sensors should be “Low” with (REP 18.12, wiring harness. paper loaded and the Tray has lifted page 8-202). Refer to the and “High” with no paper. Tray 1 (MPT) Does the Sensor change value? wiring diagram. Phaser 7500 Printer Service Manual 3-91...
Replace the Troubleshoot the size of paper loaded? MCU PWB and repair the Does the Sensor change value? (REP 18.12, Sensor or page 8-202). wiring harness. Refer to the Tray 1 (MPT) wiring diagram. 3-92 Phaser 7500 Printer Service Manual...
These Sensors should be “Low” with (REP 18.12, wiring harness. paper loaded and the Tray has lifted page 8-202). Refer to the and “High” with no paper. Tray Module Does the Sensor change value? Wiring Diagrams. Phaser 7500 Printer Service Manual 3-93...
1. Add paper into the appropriate tray. 2. If the problem persists, refer to the “General Sensor Failure” on page 3-28 check the sensor. 3. If the problem still persists, perform the “Common System Fail” on page 3-22. 3-94 Phaser 7500 Printer Service Manual...
1. Change the settings or replace the tray. 2. If the problem persists, refer to the “General Sensor Failure” on page 3-28 check the sensor. 3. If the problem still persists, perform the “Common System Fail” on page 3-22. Phaser 7500 Printer Service Manual 3-95...
Applicable Parts Wiring and Plug/Jack Map References 1. Check the paper size/paper orientation/paper type settings and press Paper Tray Setup. 2. If the problem still persists, perform the “Common System Fail” on page 3-22. 3-96 Phaser 7500 Printer Service Manual...
MCU PWB, PL18.3.6 ■ 1. Turn the power Off and On. 2. Initialize the IOT NVM (includes writing back the adjustment NVM). If the problem persists, replace the MCU PWB (REP 18.12, page 8-202). Phaser 7500 Printer Service Manual 3-97...
1. Check the following parts circuits for overcurrent and overvoltage, grounded wires, and then replace the faulty parts or repair the circuits, and replace the Fuse. • MOB ADC Assembly (REP 18.3, page 8-189) 2. Replace the MCU PWB (REP 18.12, page 8-202). Phaser 7500 Printer Service Manual 3-99...
1. Turn the power Off and On. 2. Install the correct version of the IOT firmware. 3. If the problem persists, replace the following parts in sequence: • EEPROM • MCU PWB (REP 18.12, page 8-202) 3-100 Phaser 7500 Printer Service Manual...
2. Check whether there is poor connection between the EEPROM and the MCU PWB. 3. If no problems are found, replace the following parts in sequence: • EEPROM • MCU PWB (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-101...
2. Check whether there is poor connection between the EEPROM and the MCU PWB. 3. If no problems are found, replace the following parts in sequence: • EEPROM • MCU PWB (REP 18.12, page 8-202) 3-102 Phaser 7500 Printer Service Manual...
1. Check the following parts circuits for overcurrent and overvoltage, grounded wires, and then replace the faulty parts or repair the circuits, and replace the Fuse. • Regi Clutch (REP 15.3, page 8-175) • Fuser Fan (REP 4.1, page 8-38) Phaser 7500 Printer Service Manual 3-103...
1. Check the following parts circuits for overcurrent and overvoltage, grounded wires, and then replace the faulty parts or repair the circuits, and replace the Fuse. • Exit Motor (REP 17.3, page 8-181) • LV Fan (REP 18.8, page 8-195) 3-104 Phaser 7500 Printer Service Manual...
2. Check whether there is poor connection of the connectors between the Motor Drive PWB and the MCU PWB. 3. If no problems are found, replace the following parts in sequence: • Motor Drive PWB (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) 3-106 Phaser 7500 Printer Service Manual...
1. Check the following parts/ circuits for overcurrent and overvoltage, grounded wiring, and then replace the faulty parts or repair the circuits, and replace the Motor Drive PWB (REP 18.13, page 8-204). • LH Cover Interlock Switch (REP 14.1, page 8-146) Phaser 7500 Printer Service Manual 3-107...
K Drum Developer Motor (REP 3.9, page 8-35) • Y, M, C Drum Developer Motor (REP 3.11, page 8-37) • IBT Motor (REP 3.10, page 8-36) • Motor Drive PWB (REP 18.13, page 8-204) 3-108 Phaser 7500 Printer Service Manual...
Drive PWB J508-3 (+) and the GND (-) +24VDC? Is the voltage between the Motor Go to step 4. Refer to “+5 VDC Drive PWB J506-16 (+) and the Power GND (-) +5VDC? Troubleshooting ” on page 4-15. Phaser 7500 Printer Service Manual 3-109...
Page 248
J506-9 for open circuit, short circuits and Motor Drive ■ circuit, and poor contact. PWB (REP poor contacts. 18.13, Is it conducting properly? page 8-204) MCU PWB ■ (REP 18.12, page 8-202) 3-110 Phaser 7500 Printer Service Manual...
Drive PWB J508-1 (+) and the GND (-) +24VDC? Is the voltage between the Motor Go to step 4. Refer to “+5 VDC Drive PWB J506-8 (+) and the GND Power (-) +5VDC? Troubleshooting ” on page 4-15. Phaser 7500 Printer Service Manual 3-111...
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Motor Drive ■ poor contact. PWB (REP poor contacts. 18.13, Is it conducting properly? page 8-204) MCU PWB ■ (REP 18.12, page 8-202) 3-112 Phaser 7500 Printer Service Manual...
Drive PWB J508-5 (+) and the GND (-) +24VDC? Is the voltage between the Motor Go to step 4. Refer to “+5 VDC Drive PWB J507-8 (+) and the GND Power (-) +5VDC? Troubleshooting ” on page 4-15. Phaser 7500 Printer Service Manual 3-113...
Page 252
Motor Drive PWB J507-1 for open in sequence: have short circuit, short circuit, and poor circuits and Motor Drive ■ contact. poor contacts. PWB (REP 18.13, page 8-204) MCU PWB ■ (REP 18.12, page 8-202) 3-114 Phaser 7500 Printer Service Manual...
Drive PWB J505-3 (+) and the GND (-) +24VDC? Is the voltage between the Motor Go to step 4. Refer to “+5 VDC Drive PWB J504-16 (+) and the Power GND (-) +5VDC? Troubleshooting ” on page 4-15. Phaser 7500 Printer Service Manual 3-115...
Page 254
Motor Drive PWB J504-9 for open in sequence: have short circuit, short circuit, and poor circuits and poor Motor Drive ■ contact. PWB (REP contacts. 18.13, page 8-204) MCU PWB ■ (REP 18.12, page 8-202) 3-116 Phaser 7500 Printer Service Manual...
HV Fan J235-2 and the MCU PWB MCU PWB (REP sections that J417-A12 for open circuit, short 18.12, have short circuit, and poor contact. page 8-202). circuits and Is it conducting properly? poor contacts. Phaser 7500 Printer Service Manual 3-117...
Turn On the power. Repeat the IBT Fan Motors test in Diagnostics. Are both IBT Fans 1 and 2 now rotating? Does the error appear now when Go to step 5. Troubleshooting making a print? complete. 3-118 Phaser 7500 Printer Service Manual...
Page 257
416 for open circuit, short circuit, in sequence: have short grounded condition and poor circuits and poor IBT Fan 1, ■ contact. IBT Fan 2 (PL contacts. 4.2.8) Is it conducting properly? MCU PWB ■ (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-119...
Turn On the power. Repeat the Process 2 Fan Motor test in Diagnostics. Is the Process 2 Fan now rotating? Does the error appear now when Go to step 5. Troubleshooting making a print? complete. 3-120 Phaser 7500 Printer Service Manual...
Page 259
Process 2 ■ contact. Fan (REP contacts. 18.3, page 8-189, Is it conducting properly? steps 1-4) MCU PWB ■ (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-121...
If the problem persists, follow the procedure below. Troubleshooting Reference Applicable Parts Wiring and Plug/Jack Map References MCU PWB, PL18.3.6 ■ 1. Turn the power Off and On. 2. Replace the MCU PWB (REP 18.12, page 8-202). 3-122 Phaser 7500 Printer Service Manual...
Turn On the power. Repeat the Rear Bottom Fan Motor test in Diagnostics. Is the Rear Bottom fan now rotating? Does the error appear now when Go to step 5. Troubleshooting making a print? complete. 3-124 Phaser 7500 Printer Service Manual...
Page 263
MCU PWB J 417 for open circuit, in sequence: have short short circuit, grounded condition circuits and poor Rear Bottom ■ and poor contact. Fan (PL4.3.8) contacts. MCU PWB ■ (REP 18.12, Is it conducting properly? page 8-202) Phaser 7500 Printer Service Manual 3-125...
NOHAD Thermistor. 2. If no problems are found, replace the following parts in sequence: • NOHAD Thermistor Assembly (PL5.2.11) • MCU PWB (REP 18.12, page 8-202) 3-126 Phaser 7500 Printer Service Manual...
Page 265
Drive Fan J231-2 and the MCU MCU PWB (REP sections that PWB J417-A3 for open circuit, short 18.12, have short circuit, and poor contact. Is it page 8-202). circuits and conducting properly? poor contacts. Phaser 7500 Printer Service Manual 3-127...
Page 266
Troubleshooting Procedure (Continued) Step Actions and Questions Check whether the F7 on the MCU Troubleshooting Repair the PWB has melted down. complete. section that Is it normal and has not melted has melted. down? 3-128 Phaser 7500 Printer Service Manual...
Between BP PWB J335 and ESS PWB P335 3. If no problems are found, replace the following parts in sequence: • BP PWB (REP 18.11, page 8-200) • MCU PWB (REP 18.12, page 8-202) • I/P PWB (REP 35.1, page 8-220) Phaser 7500 Printer Service Manual 3-129...
MCU PWB, PL18.3.6 ■ 1. Turn the power Off and On. 2. Install the correct version of the IOT firmware. 3. Restore NVRAM. If the problem persists, replace the MCU PWB (REP 18.12, page 8-202). 3-130 Phaser 7500 Printer Service Manual...
Page 269
Troubleshooting Reference Applicable Parts Wiring and Plug/Jack Map References MCU PWB, PL18.3.6 ■ 1. Turn the power Off and On. 2. Restore NVRAM. If the problem persists, replace the MCU PWB (REP 18.12, page 8-202). Phaser 7500 Printer Service Manual 3-131...
Troubleshooting Reference Applicable Parts Wiring and Plug/Jack Map References MCU PWB, PL18.3.6 ■ 1. Turn the power Off and On. 2. Restore NVRAM. If the problem persists, replace the MCU PWB (REP 18.12, page 8-202). 3-132 Phaser 7500 Printer Service Manual...
Troubleshooting Reference Applicable Parts Wiring and Plug/Jack Map References MCU PWB, PL18.3.6 ■ 1. Turn the power Off and On. 2. Restore NVRAM. If the problem persists, replace the MCU PWB (REP 18.12, page 8-202). Phaser 7500 Printer Service Manual 3-133...
Troubleshooting Reference Applicable Parts Wiring and Plug/Jack Map References MCU PWB, PL18.3.6 ■ 1. Turn the power Off and On. 2. Restore NVRAM. If the problem persists, replace the MCU PWB (REP 18.12, page 8-202). 3-134 Phaser 7500 Printer Service Manual...
Troubleshooting Reference Applicable Parts Wiring and Plug/Jack Map References MCU PWB, PL18.3.6 ■ 1. Turn the power Off and On. 2. Restore NVRAM. If the problem persists, replace the MCU PWB (REP 18.12, page 8-202). Phaser 7500 Printer Service Manual 3-135...
Troubleshooting Reference Applicable Parts Wiring and Plug/Jack Map References MCU PWB, PL18.3.6 ■ 1. Turn the power Off and On. 2. Restore NVRAM. If the problem persists, replace the MCU PWB (REP 18.12, page 8-202). 3-136 Phaser 7500 Printer Service Manual...
Troubleshooting Reference Applicable Parts Wiring and Plug/Jack Map References MCU PWB, PL18.3.6 ■ 1. Turn the power Off and On. 2. Restore NVRAM. If the problem persists, replace the MCU PWB (REP 18.12, page 8-202). Phaser 7500 Printer Service Manual 3-137...
Troubleshooting Reference Applicable Parts Wiring and Plug/Jack Map References MCU PWB, PL18.3.6 ■ 1. Turn the power Off and On. 2. Restore NVRAM. If the problem persists, replace the MCU PWB (REP 18.12, page 8-202). 3-138 Phaser 7500 Printer Service Manual...
Troubleshooting Reference Applicable Parts Wiring and Plug/Jack Map References MCU PWB, PL18.3.6 ■ 1. Turn the power Off and On. 2. Restore NVRAM. If the problem persists, replace the MCU PWB (REP 18.12, page 8-202). Phaser 7500 Printer Service Manual 3-139...
Troubleshooting Reference Applicable Parts Wiring and Plug/Jack Map References MCU PWB, PL18.3.6 ■ 1. Turn the power Off and On. 2. Restore NVRAM. If the problem persists, replace the MCU PWB (REP 18.12, page 8-202). 3-140 Phaser 7500 Printer Service Manual...
Troubleshooting Reference Applicable Parts Wiring and Plug/Jack Map References MCU PWB, PL18.3.6 ■ 1. Turn the power Off and On. 2. Restore NVRAM. If the problem persists, replace the MCU PWB (REP 18.12, page 8-202). Phaser 7500 Printer Service Manual 3-141...
Power cycle the printer. • If the problem persists, follow the procedure below. Troubleshooting Reference Applicable Parts Wiring and Plug/Jack Map References 1. Check the Fault History. Go to the troubleshooting procedure of the affected Output Tray. 3-142 Phaser 7500 Printer Service Manual...
LPH Rear PWB (Y), PL2.2.5 ■ MCU PWB, PL18.3.6 ■ Motor Drive PWB, PL18.3.7 ■ Troubleshooting Procedure Step Actions and Questions Check the Fault History. Go to step 3. Go to step 2. Have multiple errors occurred? Phaser 7500 Printer Service Manual 3-143...
Page 282
Motor Drive Is the Motor Drive PWB J518 in sequence: PWB J518 connector properly connected? connector Motor Drive ■ PWB (REP properly. 18.13, page 8-204) MCU PWB ■ (REP 18.12, page 8-202) 3-144 Phaser 7500 Printer Service Manual...
LPH Rear PWB (M), PL2.2.5 ■ MCU PWB, PL18.3.6 ■ Motor Drive PWB, PL18.3.7 ■ Troubleshooting Procedure Step Actions and Questions Check the Fault History. Go to step 3. Go to step 2. Have multiple errors occurred? Phaser 7500 Printer Service Manual 3-145...
Page 284
Motor Drive Is the Motor Drive PWB J518 in sequence: PWB J518 connector properly connected? connector Motor Drive ■ PWB (REP properly. 18.13, page 8-204) MCU PWB ■ (REP 18.12, page 8-202) 3-146 Phaser 7500 Printer Service Manual...
LPH Rear PWB (C), PL2.2.5 ■ MCU PWB, PL18.3.6 ■ Motor Drive PWB, PL18.3.7 ■ Troubleshooting Procedure Step Actions and Questions Check the Fault History. Go to step 3. Go to step 2. Have multiple errors occurred? Phaser 7500 Printer Service Manual 3-147...
Page 286
Motor Drive Is the Motor Drive PWB J518 in sequence: PWB J518 connector properly connected? connector Motor Drive ■ PWB (REP properly. 18.13, page 8-204) MCU PWB ■ (REP 18.12, page 8-202) 3-148 Phaser 7500 Printer Service Manual...
LPH Rear PWB (K), PL2.2.5 ■ MCU PWB, PL18.3.6 ■ Motor Drive PWB, PL18.3.7 ■ Troubleshooting Procedure Step Actions and Questions Check the Fault History. Go to step 3. Go to step 2. Have multiple errors occurred? Phaser 7500 Printer Service Manual 3-149...
Page 288
Motor Drive Is the Motor Drive PWB J518 in sequence: PWB J518 connector properly connected? connector Motor Drive ■ PWB (REP properly. 18.13, page 8-204) MCU PWB ■ (REP 18.12, page 8-202) 3-150 Phaser 7500 Printer Service Manual...
LPH Rear PWB (Y), PL2.2.5 ■ MCU PWB, PL18.3.6 ■ Troubleshooting Procedure Step Actions and Questions Check the Fault History. Replace the Go to step 2. Have multiple errors occurred? MCU PWB (REP 18.12, page 8-202). Phaser 7500 Printer Service Manual 3-151...
Page 290
MCU PWB ■ The LPH Unit (Y) for improper ■ (REP 18.12, installation. page 8-202) Perform the LED EEPROM test in ■ Diagnostics. Are they normal, without any short circuits, poor contacts, and etc.? 3-152 Phaser 7500 Printer Service Manual...
LPH Rear PWB (M), PL2.2.5 ■ MCU PWB, PL18.3.6 ■ Troubleshooting Procedure Step Actions and Questions Check the Fault History. Replace the Go to step 2. Have multiple errors occurred? MCU PWB (REP 18.12, page 8-202). Phaser 7500 Printer Service Manual 3-153...
Page 292
MCU PWB ■ debris. (REP 18.12, The LPH Unit (M) for improper ■ page 8-202) installation. Perform the LED EEPROM test in ■ Diagnostics. Are they normal, without any short circuits, poor contacts, and etc.? 3-154 Phaser 7500 Printer Service Manual...
LPH Rear PWB (C), PL2.2.5 ■ MCU PWB, PL18.3.6 ■ Troubleshooting Procedure Step Actions and Questions Check the Fault History. Replace the Go to step 2. Have multiple errors occurred? MCU PWB (REP 18.12, page 8-202). Phaser 7500 Printer Service Manual 3-155...
Page 294
MCU PWB ■ The LPH Unit (C) for improper ■ (REP 18.12, installation. page 8-202) Perform the LED EEPROM test in ■ Diagnostics. Are they normal, without any short circuits, poor contacts, and etc.? 3-156 Phaser 7500 Printer Service Manual...
LPH Rear PWB (K), PL2.2.5 ■ MCU PWB, PL18.3.6 ■ Troubleshooting Procedure Step Actions and Questions Check the Fault History. Replace the Go to step 2. Have multiple errors occurred? MCU PWB (REP 18.12, page 8-202). Phaser 7500 Printer Service Manual 3-157...
Page 296
(REP 18.12, Check the LPH Unit (K) for ■ page 8-202) improper installation. Perform the LED EEPROM test in ■ Diagnostics. Are they normal, without any short circuits, poor contacts, and etc.? 3-158 Phaser 7500 Printer Service Manual...
Have multiple errors occurred? MCU PWB (REP 18.12, page 8-202). Perform the LED EEPROM test in Replace the Initialize the Diagnostics. LPH Unit (Y) NVM. Is it normal, without any corruption? (REP 2.1, page 8-18). Phaser 7500 Printer Service Manual 3-159...
Page 298
Replace the Initialize the Diagnostics. following parts NVM. Is it normal, without any corruption? in sequence: LPH Unit (Y, ■ M, C, K) (REP 2.1, page 8-18) MCU PWB ■ (REP 18.12, page 8-202) 3-160 Phaser 7500 Printer Service Manual...
3. If no problems are found, replace the following parts in sequence: • LPH Unit (Y) (REP 2.1, page 8-18) • LPH Cable Assembly • LPH Rear PWB (REP 2.4, page 8-22) • MCU PWB (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-161...
3. If no problems are found, replace the following parts in sequence: • LPH Unit (M) (REP 2.1, page 8-18) • LPH Cable Assembly • LPH Rear PWB (REP 2.4, page 8-22) • MCU PWB (REP 18.12, page 8-202) 3-162 Phaser 7500 Printer Service Manual...
3. If no problems are found, replace the following parts in sequence: • LPH Unit (C) (REP 2.1, page 8-18) • LPH Cable Assembly • LPH Rear PWB (REP 2.4, page 8-22) • MCU PWB (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-163...
3. If no problems are found, replace the following parts in sequence: • LPH Unit (K) (REP 2.1, page 8-18) • LPH Cable Assembly • LPH Rear PWB (REP 2.4, page 8-22) • MCU PWB (REP 18.12, page 8-202) 3-164 Phaser 7500 Printer Service Manual...
MCU PWB, PL18.3.6 ■ Motor Drive PWB, PL18.3.7 ■ Troubleshooting Procedure Step Actions and Questions Perform the NVRAM Read/ Write Go to step 3. Go to step 2. test in Diagnostics. Is the value 0? Phaser 7500 Printer Service Manual 3-165...
Page 304
H PWB (Y) for damage and debris. PWB (REP The LPH Unit (Y) for improper ■ 18.13, installation. page 8-204) Are they normal, without any short MCU PWB ■ circuit, poor contact, and debris? (REP 18.12, page 8-202) 3-166 Phaser 7500 Printer Service Manual...
MCU PWB, PL18.3.6 ■ Motor Drive PWB, PL18.3.7 ■ Troubleshooting Procedure Step Actions and Questions Perform the NVRAM Read/ Write Go to step 3. Go to step 2. test in Diagnostics. Is the value 0? Phaser 7500 Printer Service Manual 3-167...
Page 306
LPH H PWB (M) for damage and PWB (REP debris. 18.13, The LPH Unit (M) for improper ■ page 8-204) installation. MCU PWB ■ Are they normal, without any short (REP 18.12, circuit, poor contact, and debris? page 8-202) 3-168 Phaser 7500 Printer Service Manual...
MCU PWB, PL18.3.6 ■ Motor Drive PWB, PL18.3.7 ■ Troubleshooting Procedure Step Actions and Questions Perform the NVRAM Read/ Write Go to step 3. Go to step 2. test in Diagnostics. Is the value 0? Phaser 7500 Printer Service Manual 3-169...
Page 308
H PWB (C) for damage and debris. PWB (REP The LPH Unit (C) for improper ■ 18.13, installation. page 8-204) Are they normal, without any short MCU PWB ■ circuit, poor contact, and debris? (REP 18.12, page 8-202) 3-170 Phaser 7500 Printer Service Manual...
MCU PWB, PL18.3.6 ■ Motor Drive PWB, PL18.3.7 ■ Troubleshooting Procedure Step Actions and Questions Perform the NVRAM Read/ Write Go to step 3. Go to step 2. test in Diagnostics. Is the value 0? Phaser 7500 Printer Service Manual 3-171...
Page 310
H PWB (K) for damage and debris. PWB (REP The LPH Unit (K) for improper ■ 18.13, installation. page 8-204) Are they normal, without any short MCU PWB ■ circuit, poor contact, and debris? (REP 18.12, page 8-202) 3-172 Phaser 7500 Printer Service Manual...
Check the Imaging Unit (Y, M, C, K) for improper installation. Check the Fault History. Replace the Go to step 3. Have multiple errors occurred? MCU PWB (REP 18.12, page 8-202). Phaser 7500 Printer Service Manual 3-173...
Page 312
8-202) installation. The Drum/ Deve Drive Motor (Y, ■ M, C) for improper installation (affected by the noises caused by improper installation). Are they normal, without any short circuit, poor contact, and debris? 3-174 Phaser 7500 Printer Service Manual...
Check the Imaging Unit (Y, M, C, K) for improper installation. Check the Fault History. Replace the Go to step 3. Have multiple errors occurred? MCU PWB (REP 18.12, page 8-202). Phaser 7500 Printer Service Manual 3-175...
Page 314
8-202) installation. The Drum/ Deve Drive Motor (Y, ■ M, C) for improper installation (affected by the noises caused by improper installation). Are they normal, without any short circuit, poor contact, and debris? 3-176 Phaser 7500 Printer Service Manual...
Check the Imaging Unit (Y, M, C, K) for improper installation. Check the Fault History. Replace the Go to step 3. Have multiple errors occurred? MCU PWB (REP 18.12, page 8-202). Phaser 7500 Printer Service Manual 3-177...
Page 316
8-202) The Drum/ Deve Drive Motor (Y, ■ M, C) for improper installation (affected by the noises caused by improper installation). Are they normal, without any short circuit, poor contact, and debris? 3-178 Phaser 7500 Printer Service Manual...
Check the Imaging Unit (Y, M, C, K) for improper installation. Check the Fault History. Replace the Go to step 3. Have multiple errors occurred? MCU PWB (REP 18.12, page 8-202). Phaser 7500 Printer Service Manual 3-179...
Page 318
8-202) The Drum/ Deve Drive Motor (Y, ■ M, C) for improper installation (affected by the noises caused by improper installation). Are they normal, without any short circuit, poor contact, and debris? 3-180 Phaser 7500 Printer Service Manual...
(other than LPH (REP 2.1, between the MCU PWB J557 and Chip Fail) page 8-18). the LPH Rear PWB (Y) J561 has troubleshooting. occurred. Has any Chain No. 061 Fail (other than LPH Chip Fail) occurred? Phaser 7500 Printer Service Manual 3-181...
(other than LPH (REP 2.1, between the MCU PWB J556 and Chip Fail) page 8-18). the LPH Rear PWB (Y) J560 has troubleshooting. occurred. Has any Chain No. 061 Fail (other than LPH Chip Fail) occurred? 3-182 Phaser 7500 Printer Service Manual...
(other than LPH (REP 2.1, between the MCU PWB J555 and Chip Fail) page 8-18). the LPH Rear PWB (Y) J559 has troubleshooting. occurred. Has any Chain No. 061 Fail (other than LPH Chip Fail) occurred? Phaser 7500 Printer Service Manual 3-183...
(other than LPH (REP 2.1, between the MCU PWB J554 and Chip Fail) page 8-18). the LPH Rear PWB (Y) J558 has troubleshooting. occurred. Has any Chain No. 061 Fail (other than LPH Chip Fail) occurred? 3-184 Phaser 7500 Printer Service Manual...
If the problem persists, follow the procedure below. Troubleshooting Reference Applicable Parts Wiring and Plug/Jack Map References MCU PWB, PL18.3.6 ■ 1. Turn the power Off and On. 2. Replace the MCU PWB (REP 18.12, page 8-202). Phaser 7500 Printer Service Manual 3-193...
Between BP PWB J335 and ESS PWB P335 3. If no problems are found, replace the following parts in sequence: • BP PWB (REP 18.11, page 8-200) • MCU PWB (REP 18.12, page 8-202) • I/P PWB (REP 35.1, page 8-220) 3-194 Phaser 7500 Printer Service Manual...
Remove the Tray 2 Feed/ Lift Up page 8-85). Motor, then measure the following resistances. Between J268 pin-1 and J268 ■ pin-2 Between J268 pin-3 and J268 ■ pin-4 Is the resistance approximately 4 Ohm for each? Phaser 7500 Printer Service Manual 3-195...
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Is it normal, without damage or loading. Motor Drive ■ loading? PWB (REP 18.10, page 8-197) MCU PWB ■ (REP 18.12, page 8-202) 3-196 Phaser 7500 Printer Service Manual...
Check the connection between the Tray 2 Paper Size Sensor J174 and the MCU PWB J417 for open circuit, short circuit, and poor contact. 2. If no problems are found, replace the MCU PWB (REP 18.12, page 8-202). Phaser 7500 Printer Service Manual 3-197...
Is the voltage between the Tray Power” on Module PWB J541-10 (+) and the page 4-16 GND (-) +24VDC? troubleshooting When STM is connected: procedure. Is the voltage between the STM PWB J541-8 (+) and the GND (-) +24VDC? 3-198 Phaser 7500 Printer Service Manual...
Page 337
Use a sheet of paper, etc. to block/ on page 3-28 clear the light path to the Tray 3 check the Nudger Level Sensor. Tray 2 Nudger Does the display change between Level Sensor. High/ Low? Phaser 7500 Printer Service Manual 3-199...
Does the Tray 4 Feed/ Lift Up Motor rotate? Is the voltage between the Tray Go to step 3. Go to “+24 VDC Module PWB J541-10 (+) and the Power” on GND (-) +24VDC? page 4-16 troubleshooting procedure. 3-202 Phaser 7500 Printer Service Manual...
Page 341
Is it normal, without damage or loading. Tray Module ■ loading? PWB (REP 10.9, page 8-97) TM Relay ■ PWB (REP 18.14, page 8-205) Motor Drive ■ PWB (REP 18.10, page 8-197) MCU PWB ■ (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-203...
Does the Tray 5 Feed/ Lift Up Motor rotate? Is the voltage between the Tray Go to step 3. Go to “+24 VDC Module PWB J541-10 (+) and the Power” on GND (-) +24VDC? page 4-16 troubleshooting procedure. Phaser 7500 Printer Service Manual 3-205...
Page 344
Is it normal, without damage or loading. Tray Module ■ loading? PWB (REP 10.9, page 8-97) TM Relay ■ PWB (REP 18.14, page 8-205) Motor Drive ■ PWB (REP 18.10, page 8-197) MCU PWB ■ (REP 18.12, page 8-202) 3-206 Phaser 7500 Printer Service Manual...
Remove the Tray 1 Feed/ Nudger page 8-132). Motor, then measure the following resistances. Between J269 pin-1 and J269 ■ pin-2 Between J269 pin-3 and J269 ■ pin-4 Is the resistance approximately 4 Ohm for each? 3-208 Phaser 7500 Printer Service Manual...
Page 347
Motor Drive ■ Are they normal, without loading, PWB (REP snags. 18.10, deformation, or snags? page 8-197) MCU PWB ■ (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-209...
Motor Drive PWB J519 for open circuit, short circuit, and poor contact. 2. If no problems are found, replace the following parts in sequence: • Motor Drive PWB (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-213...
Motor Drive PWB J521 for open circuit, short circuit, and poor contact. 2. If no problems are found, replace the following parts in sequence: • Motor Drive PWB (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) 3-214 Phaser 7500 Printer Service Manual...
3. If no problems are found, replace the following parts in sequence: • When 3TM is connected: Tray Module PWB (REP 10.9, page 8-97) • When STM is connected: STM PWB (REP 11.10, page 8-120) Phaser 7500 Printer Service Manual 3-215...
Motor Drive PWB J524 for open circuit, short circuit, and poor contact. 2. If no problems are found, replace the following parts in sequence: • Motor Drive PWB (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) 3-216 Phaser 7500 Printer Service Manual...
• If the problem persists, follow the procedure below. Troubleshooting Reference Applicable Parts Wiring and Plug/Jack Map References 1. Check the Fault History for error. 2. Go to the affected paper tray troubleshooting procedure. 3-218 Phaser 7500 Printer Service Manual...
Motor Drive PWB J515 for open circuit, short circuit, and poor contact. 2. If no problems are found, replace the following parts in sequence: • Motor Drive PWB (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-219...
Wiring and Plug/Jack Map References 1. Load the specified paper type or perform the Resume Print operation (check operation) by user intervention. 2. If the problem still persists, perform the “Common System Fail” on page 3-22. 3-220 Phaser 7500 Printer Service Manual...
Wiring and Plug/Jack Map References 1. After loading the specified paper type by user intervention, perform the Resume Print operation (check operation). 2. If the problem still persists, perform the “Common System Fail” on page 3-22. Phaser 7500 Printer Service Manual 3-221...
Step Actions and Questions Check the installation status of the Replace the Install the IBT IBT Belt Unit. Belt Unit (REP Belt Unit Is the IBT Belt Unit installed 6.2, page 8-58). properly. properly? 3-222 Phaser 7500 Printer Service Manual...
1. Check the detection section of the MOB Sensor for contamination, the connectors for disconnection, and the connections for open circuit, short circuit, and poor contact. 2. If no problems are found, replace the MOB ADC Assembly (REP 18.3, page 8-189). Phaser 7500 Printer Service Manual 3-223...
Developer (Y) distortion. (PL5.2.9). Is the Magnet Roll normal? Check the IBT Belt for Go to step 5. Replace the contamination, scratches, or distortion. Belt Unit Is the IBT Belt normal? (REP 6.2, page 8-58). 3-224 Phaser 7500 Printer Service Manual...
Page 363
Imaging Unit Is the Imaging Unit normal? (REP 1.2, page 8-10). Replace the MOB ADC Assembly Troubleshooting Replace the (REP 18.3, page 8-189). complete. MCU PWB Is the problem repaired? (REP 18.12, page 8-202). Phaser 7500 Printer Service Manual 3-225...
J415 properly. Is the connection normal? Check the Yellow color Magnet Roll Go to step 4. Replace the for contamination, scratches, or Developer (Y) distortion. (PL5.2.9). Is the Magnet Roll normal? 3-226 Phaser 7500 Printer Service Manual...
Page 365
Imaging Unit Is the Imaging Unit normal? (REP 1.2, page 8-10). Replace the MOB ADC Assembly Troubleshooting Replace the (REP 18.3, page 8-189). complete. MCU PWB Is the problem repaired? (REP 18.12, page 8-202). Phaser 7500 Printer Service Manual 3-227...
J415 properly. Is the connection normal? Check the Magenta color Magnet Go to step 4. Replace the Roll for contamination, scratches, Developer (M) or distortion. (PL 5.2.8). Is the Magnet Roll normal? 3-228 Phaser 7500 Printer Service Manual...
Page 367
Imaging Unit Is the Imaging Unit normal? (REP 1.2, page 8-10). Replace the MOB ADC Assembly Troubleshooting Replace the (REP 18.3, page 8-189). complete. MCU PWB Is the problem repaired? (REP 18.12, page 8-202). Phaser 7500 Printer Service Manual 3-229...
J415 properly. Is the connection normal? Check the Magenta color Magnet Go to step 4. Replace the Roll for contamination, scratches, Developer (M) or distortion. (PL5.2.8). Is the Magnet Roll normal? 3-230 Phaser 7500 Printer Service Manual...
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Imaging Unit Is the Imaging Unit normal? (REP 1.2, page 8-10). Replace the MOB ADC Assembly Troubleshooting Replace the (REP 18.3, page 8-189). complete. MCU PWB Is the problem repaired? (REP 18.12, page 8-202). Phaser 7500 Printer Service Manual 3-231...
(PL5.2.7). Is the Magnet Roll normal? Check the IBT Belt for Go to step 5. Replace the contamination, scratches, or IBT Belt Unit distortion. (REP 6.2, Is the IBT Belt normal? page 8-58). 3-232 Phaser 7500 Printer Service Manual...
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Unit (REP 1.2, Is the Imaging Unit normal? page 8-10). Replace the MOB ADC Assembly Troubleshooting Replace the (REP 18.3, page 8-189). complete. MCU PWB Is the problem repaired? (REP 18.12, page 8-202). Phaser 7500 Printer Service Manual 3-233...
(PL5.2.7). Is the Magnet Roll normal? Check the IBT Belt for Go to step 5. Replace the contamination, scratches, or IBT Belt Unit distortion. (REP 6.2, Is the IBT Belt normal? page 8-58). 3-234 Phaser 7500 Printer Service Manual...
Page 373
Unit (REP 1.2, Is the Imaging Unit normal? page 8-10). Replace the MOB ADC Assembly Troubleshooting Replace the (REP 18.3, page 8-189). complete. MCU PWB Is the problem repaired? (REP 18.12, page 8-202). Phaser 7500 Printer Service Manual 3-235...
(PL5.2.7). Is the Magnet Roll normal? Check the IBT Belt for Go to step 5. Replace the contamination, scratches, or IBT Belt Unit distortion. (REP 6.2, Is the IBT Belt normal? page 8-58). 3-236 Phaser 7500 Printer Service Manual...
Page 375
Unit (REP 1.2, Is the Imaging Unit normal? page 8-10). Replace the MOB ADC Assembly Troubleshooting Replace the (REP 18.3, page 8-189). complete. MCU PWB Is the problem repaired? (REP 18.12, page 8-202). Phaser 7500 Printer Service Manual 3-237...
(PL5.2.7). Is the Magnet Roll normal? Check the IBT Belt for Go to step 5. Replace the contamination, scratches, or IBT Belt Unit distortion. (REP 6.2, Is the IBT Belt normal? page 8-58). 3-238 Phaser 7500 Printer Service Manual...
Page 377
Unit (REP 1.2, Is the Imaging Unit normal? page 8-10). Replace the MOB ADC Assembly Troubleshooting Replace the (REP 18.3, page 8-189). complete. MCU PWB Is the problem repaired? (REP 18.12, page 8-202). Phaser 7500 Printer Service Manual 3-239...
Actions and Questions Raise/lower the LPH (Y, M, C, K) 2 to Troubleshooting Replace the 3 times to check the LPH lift up/ complete. LPH Unit down mechanism. (REP 2.1, Is the problem repaired? page 8-18). 3-240 Phaser 7500 Printer Service Manual...
2. Check that the value is "0". (Because this error occurs only when the NVM write data is incorrect or the NVM is corrupted, if the setting value is not "0", reset it to "0".) Phaser 7500 Printer Service Manual 3-241...
Is everything normal? in sequence: Imaging Unit ■ (Y, M, C, K) (REP 1.2, page 8-10) LPH Unit (Y, M, ■ C, K) (REP 2.1, page 8-18) Rear Holder ■ Assembly (PL 2.1.1) 3-242 Phaser 7500 Printer Service Manual...
Page 381
Error Messages and Codes Troubleshooting Procedure (Continued) Step Actions and Questions Replace the LPH Unit (Y, M, C, K) Troubleshooting Replace the (REP 2.1, page 8-18). complete. MCU PWB Is the problem repaired? (REP 18.12, page 8-202). Phaser 7500 Printer Service Manual 3-243...
Remove the blockage, and the waste toner debris and collection path (from each Drum to toner blockage. the Waste Cartridge) for debris or toner blockage. Is it normal, without any debris or toner blockage? 3-244 Phaser 7500 Printer Service Manual...
Page 383
Check the waste toner collection Replace the Remove the path (from each Drum to the Waste MCU PWB debris and Box) for debris or toner blockage, (REP 18.12, toner blockage. and the opening/closing of the page 8-202). shutter. Phaser 7500 Printer Service Manual 3-245...
If the problem persists, follow the procedure below. Troubleshooting Reference Applicable Parts Wiring and Plug/Jack Map References MCU PWB, PL18.3.6 ■ 1. Turn the power Off and On. 2. Replace the MCU PWB (REP 18.12, page 8-202). 3-246 Phaser 7500 Printer Service Manual...
Use a sheet of paper, etc. to block/ page 8-202). to check the clear the light path to the Waste Waste Toner Toner Bottle Position Sensor. Bottle Position Does the display change between Sensor. High/ Low? Phaser 7500 Printer Service Manual 3-247...
If the problem persists, follow the procedure below. Troubleshooting Reference Applicable Parts Wiring and Plug/Jack Map References Imaging Unit (K/Y/M/C), ■ PL8.1.4 1. Replace the Imaging Unit (K/Y/M/C) as required (REP 1.2, page 8-10). 3-248 Phaser 7500 Printer Service Manual...
Check the Imaging Unit life. • If the problem persists, follow the procedure below. Troubleshooting Reference Applicable Parts Wiring and Plug/Jack Map References Imaging Unit (K/Y/M/C), ■ PL8.1.4 1. Replace the Imaging Unit (K/Y/M/C) (REP 1.2, page 8-10). Phaser 7500 Printer Service Manual 3-249...
Use a sheet of paper, etc. to block/ (REP 18.12, on page 3-28 clear the light path to the Waste page 8-202). to check the Toner Bottle Position Sensor. Waste Toner Does the display change between Bottle Position High/ Low? Sensor. 3-250 Phaser 7500 Printer Service Manual...
Waste Toner Sensors test in Diagnostics. Bottle Position Use a sheet of paper, etc. to block/ Sensor. clear the light path to the Waste Toner Bottle Full Sensor. Does the display change between High/ Low? Phaser 7500 Printer Service Manual 3-251...
If the problem persists, follow the procedure below. Troubleshooting Reference Applicable Parts Wiring and Plug/Jack Map References Imaging Unit (K), PL8.1.4 ■ Troubleshooting Procedure Step Actions and Questions Replace the Imaging Unit (K) (REP 1.2, page 8-10). 3-252 Phaser 7500 Printer Service Manual...
3. If no problems are found, replace the following parts in sequence: • Imaging Unit (K) (REP 1.2, page 8-10) • Drum CRUM Coupler Assembly (K) (PL8.1.3) • Motor Drive PWB (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-253...
Applicable Parts Wiring and Plug/Jack Map References Imaging Unit, PL8.1.4 ■ 1. Remove and reinstall the Imaging Unit (K/Y/M/C) as indicated. If problems are found, replace the Imaging Unit (K/Y/M/C) (REP 1.2, page 8-10). 3-254 Phaser 7500 Printer Service Manual...
Applicable Parts Wiring and Plug/Jack Map References Imaging Unit, PL8.1.4 ■ 1. Remove and reinstall the Imaging Unit (K/Y/M/C) as indicated. If problems are found, replace the Imaging Unit (K/Y/M/C) (REP 1.2, page 8-10). Phaser 7500 Printer Service Manual 3-255...
3. If no problems are found, replace the following parts in sequence: • Imaging Unit (Y) (REP 1.2, page 8-10) • Drum CRUM Coupler Assembly (Y) (PL8.1.3) • Motor Drive PWB (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) 3-256 Phaser 7500 Printer Service Manual...
3. If no problems are found, replace the following parts in sequence: • Imaging Unit (M) (REP 1.2, page 8-10) • Drum CRUM Coupler Assembly (M) (PL8.1.3) • Motor Drive PWB (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-257...
3. If no problems are found, replace the following parts in sequence: • Imaging Unit (C) (REP 1.2, page 8-10) • Drum CRUM Coupler Assembly (C) (PL8.1.3) • Motor Drive PWB (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) 3-258 Phaser 7500 Printer Service Manual...
4. If no problems are found, replace the following parts in sequence: • Imaging Unit (K) (REP 1.2, page 8-10) • Drum CRUM Coupler Assembly (K) (PL8.1.3) • Motor Drive PWB (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-259...
4. If no problems are found, replace the following parts in sequence: • Imaging Unit (Y) (REP 1.2, page 8-10) • Drum CRUM Coupler Assembly (Y) (PL8.1.3) • Motor Drive PWB (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) 3-260 Phaser 7500 Printer Service Manual...
4. If no problems are found, replace the following parts in sequence: • Imaging Unit (M) (REP 1.2, page 8-10) • Drum CRUM Coupler Assembly (M) (PL8.1.3) • Motor Drive PWB (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-261...
4. If no problems are found, replace the following parts in sequence: • Imaging Unit (C) (REP 1.2, page 8-10) • Drum CRUM Coupler Assembly (C) (PL8.1.3) • Motor Drive PWB (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) 3-262 Phaser 7500 Printer Service Manual...
2. If no problems are found, replace the following parts in sequence: • Developer and Beads. Set new values in Diagnostics. • ATC PWB (REP 5.6, page 8-52) • Motor Drive PWB (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-263...
2. If no problems are found, replace the following parts in sequence: • Developer and Beads. Set new values in Diagnostics. • ATC PWB (REP 5.6, page 8-52) • Motor Drive PWB (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) 3-264 Phaser 7500 Printer Service Manual...
2. If no problems are found, replace the following parts in sequence: • Developer and Beads. Set new values in Diagnostics. • ATC PWB (REP 5.6, page 8-52) • Motor Drive PWB (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-265...
2. If no problems are found, replace the following parts in sequence: • Developer and Beads. Set new values in Diagnostics. • ATC PWB (REP 5.6, page 8-52) • Motor Drive PWB (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) 3-266 Phaser 7500 Printer Service Manual...
2. Check whether there is opening/ closing failure due to debris/ burrs, etc. at the shutter section of the ADC Sensor. 3. If no problems are found, replace the following parts in sequence: • MOB ADC Assembly (REP 18.3, page 8-189) • MCU PWB (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-267...
3. If no problems are found, replace the following parts in sequence: • MOB ADC Assembly (REP 18.3, page 8-189) • IBT Belt Unit (REP 6.2, page 8-58) • MCU PWB (REP 18.12, page 8-202) 3-268 Phaser 7500 Printer Service Manual...
2. If no problems are found, replace the following parts in sequence: • Developer Kit (Y) (PL5.2.23) • ATC PWB (REP 5.6, page 8-52) • Motor Drive PWB (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-269...
2. If no problems are found, replace the following parts in sequence: • Developer Kit (M) (PL5.2.22) • ATC PWB (REP 5.6, page 8-52) • Motor Drive PWB (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) 3-270 Phaser 7500 Printer Service Manual...
2. If no problems are found, replace the following parts in sequence: • Developer Kit (C) (PL5.2.21) • ATC PWB (REP 5.6, page 8-52) • Motor Drive PWB (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-271...
2. If no problems are found, replace the following parts in sequence: • Developer Kit (K) (PL5.2.20) • ATC PWB (REP 5.6, page 8-52) • Motor Drive PWB (REP 18.13, page 8-204) • MCU PWB (REP 18.12, page 8-202) 3-272 Phaser 7500 Printer Service Manual...
Also check whether there is poor connection or debris at the detection section of the Environment Sensor. 2. If no problems are found, replace the following parts in sequence: • MOB ADC Assembly (REP 18.3, page 8-189) • MCU PWB (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-273...
HVPS (1st/ HVPS (1st/ ■ 2nd/DTS) and the 1st BTR (Y) for 2nd/DTS) (REP open circuit, short circuit, and 6.4, poor contact page 8-65) MCU PWB ■ (REP 18.12, Are they conducting properly? page 8-202). 3-274 Phaser 7500 Printer Service Manual...
HVPS (1st/ HVPS (1st/ ■ 2nd/DTS) and the 1st BTR (M) for 2nd/DTS) (REP open circuit, short circuit, and 6.4, poor contact page 8-65) MCU PWB ■ (REP 18.12, Are they conducting properly? page 8-202). Phaser 7500 Printer Service Manual 3-275...
HVPS (1st/ HVPS (1st/ ■ 2nd/DTS) and the 1st BTR (C) for 2nd/DTS) (REP open circuit, short circuit, and 6.4, poor contact page 8-65) MCU PWB ■ (REP 18.12, Are they conducting properly? page 8-202). 3-276 Phaser 7500 Printer Service Manual...
HVPS (1st/ HVPS (1st/ ■ 2nd/DTS) and the 1st BTR (K) for 2nd/DTS) (REP open circuit, short circuit, and 6.4, poor contact page 8-65) MCU PWB ■ (REP 18.12, Are they conducting properly? page 8-202). Phaser 7500 Printer Service Manual 3-277...
HVPS (1st/ HVPS (1st/ ■ 2nd/DTS) and the 1st BTR (Y) for 2nd/DTS) (REP open circuit, short circuit, and 6.4, poor contact page 8-65) MCU PWB ■ (REP 18.12, Are they conducting properly? page 8-202). 3-278 Phaser 7500 Printer Service Manual...
HVPS (1st/ HVPS (1st/ ■ 2nd/DTS) and the 1st BTR (M) for 2nd/DTS) (REP open circuit, short circuit, and 6.4, poor contact page 8-65) MCU PWB ■ (REP 18.12, Are they conducting properly? page 8-202). Phaser 7500 Printer Service Manual 3-279...
HVPS (1st/ HVPS (1st/ ■ 2nd/DTS) and the 1st BTR (C) for 2nd/DTS) (REP open circuit, short circuit, and 6.4, poor contact page 8-65) MCU PWB ■ (REP 18.12, Are they conducting properly? page 8-202). 3-280 Phaser 7500 Printer Service Manual...
HVPS (1st/ HVPS (1st/ ■ 2nd/DTS) and the 1st BTR (K) for 2nd/DTS) (REP open circuit, short circuit, and 6.4, poor contact page 8-65) MCU PWB ■ (REP 18.12, Are they conducting properly? page 8-202). Phaser 7500 Printer Service Manual 3-281...
3. Replace the Toner Cartridge (Y) (REP 1.1, page 8-9). 4. Perform the Dispenser Motors test in Diagnostics. 5. Check the drive transmission path in the Dispense Assembly. If no problems are found, replace the MCU PWB (REP 18.12, page 8-202). 3-282 Phaser 7500 Printer Service Manual...
3. Replace the Toner Cartridge (M) (REP 1.1, page 8-9). 4. Perform the Dispenser Motors test in Diagnostics. 5. Check the drive transmission path in the Dispense Assembly. If no problems are found, replace the MCU PWB (REP 18.12, page 8-202). Phaser 7500 Printer Service Manual 3-283...
3. Replace the Toner Cartridge (C) (REP 1.1, page 8-9). 4. Perform the Dispenser Motors test in Diagnostics. 5. Check the drive transmission path in the Dispense Assembly. If no problems are found, replace the MCU PWB (REP 18.12, page 8-202). 3-284 Phaser 7500 Printer Service Manual...
3. Replace the Toner Cartridge (K) (REP 1.1, page 8-9). 4. Perform the Dispenser Motors test in Diagnostics. 5. Check the drive transmission path in the Dispense Assembly. If no problems are found, replace the MCU PWB (REP 18.12, page 8-202). Phaser 7500 Printer Service Manual 3-285...
Check the Toner Cartridge life. • If the problem persists, follow the procedure below. Troubleshooting Reference Applicable Parts Wiring and Plug/Jack Map References Toner Cartridge (K/Y/M/C), ■ PL5.1.1-5.1.4 1. Replace the Toner Cartridge (K/Y/M/C) (REP 1.1, page 8-9). 3-286 Phaser 7500 Printer Service Manual...
Check the Toner Cartridge life. • If the problem persists, follow the procedure below. Troubleshooting Reference Applicable Parts Wiring and Plug/Jack Map References Toner Cartridge (K), PL5.1.1 ■ 1. Replace the Toner Cartridge (K) (REP 1.1, page 8-9). Phaser 7500 Printer Service Manual 3-287...
3. If no problems are found, replace the following parts in sequence: • Toner Cartridge (K) (REP 1.1, page 8-9) • Toner CRUM Coupler Assembly (K) (PL5.1.8) • MCU PWB (REP 18.12, page 8-202) 3-288 Phaser 7500 Printer Service Manual...
3. If no problems are found, replace the following parts in sequence: • Toner Cartridge (K) (REP 1.1, page 8-9) • Toner CRUM Coupler Assembly (K) (PL5.1.8) • MCU PWB (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-289...
Toner Cartridge (K), PL5.1.1 ■ 1. Remove and reinstall the Toner Cartridge (K) and check for improper installation (REP 1.1, page 8-9). 2. If no problems are found, replace the Toner Cartridge (K) (REP 1.1, page 8-9). 3-290 Phaser 7500 Printer Service Manual...
3. If no problems are found, replace the following parts in sequence: • Toner Cartridge (M) (REP 1.1, page 8-9) • Toner CRUM Coupler Assembly (M) (PL5.1.8) • MCU PWB (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-291...
3. If no problems are found, replace the following parts in sequence: • Toner Cartridge (C) (REP 1.1, page 8-9) • Toner CRUM Coupler Assembly (C) (PL5.1.8) • MCU PWB (REP 18.12, page 8-202) 3-292 Phaser 7500 Printer Service Manual...
3. If no problems are found, replace the following parts in sequence: • Toner Cartridge (Y) (REP 1.1, page 8-9) • Toner CRUM Coupler Assembly (Y) (PL5.1.8) • MCU PWB (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-293...
Toner Cartridge (Y), PL5.1.4 ■ 1. Remove and reinstall the Toner Cartridge (Y) and check for improper installation (REP 1.1, page 8-9). 2. If no problems are found, replace the Toner Cartridge (Y) (REP 1.1, page 8-9). 3-294 Phaser 7500 Printer Service Manual...
Toner Cartridge (M), PL5.1.3 ■ 1. Remove and reinstall the Toner Cartridge (M) and check for improper installation (REP 1.1, page 8-9). 2. If no problems are found, replace the Toner Cartridge (M) (REP 1.1, page 8-9). Phaser 7500 Printer Service Manual 3-295...
Toner Cartridge (C), PL5.1.2 ■ 1. Remove and reinstall the Toner Cartridge (C) and check for improper installation (REP 1.1, page 8-9). 2. If no problems are found, replace the Toner Cartridge (C) (REP 1.1, page 8-9). 3-296 Phaser 7500 Printer Service Manual...
4. If no problems are found, replace the following parts in sequence: • Toner Cartridge (Y) (REP 1.1, page 8-9) • Toner CRUM Coupler Assembly (Y) (PL5.1.8) • MCU PWB (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-297...
4. If no problems are found, replace the following parts in sequence: • Toner Cartridge (M) (REP 1.1, page 8-9) • Toner CRUM Coupler Assembly (M) (PL5.1.8) • MCU PWB (REP 18.12, page 8-202) 3-298 Phaser 7500 Printer Service Manual...
4. If no problems are found, replace the following parts in sequence: • Toner Cartridge (C) (REP 1.1, page 8-9) • Toner CRUM Coupler Assembly (C) (PL5.1.8) • MCU PWB (REP 18.12, page 8-202) Phaser 7500 Printer Service Manual 3-299...
Check the connection between the IBT Front Cover Switch J272 and the MCU PWB J416 for open circuit, short circuit, and poor contact. 2. If no problems are found, replace the MCU PWB (REP 18.12, page 8-202). 3-300 Phaser 7500 Printer Service Manual...
High/ Low? Install the 1st BTR Contact Retract Replace the Go to step 3. Sensor Bracket. MCU PWB Perform the BTR Retract Sensors (REP 18.12, test in Diagnostics. page 8-202). Does it contact/ retract? Phaser 7500 Printer Service Manual 3-301...
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The connection between the 1st ■ BTR Contact Retract Clutch J250 and the MCU PWB J417 for open circuit, short circuit, and poor contact Are they normal, without any short circuit, poor contact, or improper installation? 3-302 Phaser 7500 Printer Service Manual...
Perform the BTR Retract Sensors Replace the Go to step 3. test in Diagnostics. following parts Does it contact/ retract? in sequence: Motor Drive ■ PWB (REP 18.13, page 8-204) MCU PWB ■ (REP 18.12, page 8-202). Phaser 7500 Printer Service Manual 3-303...
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The connection between the 2nd ■ BTR Contact Retract Motor J280 and the Motor Drive PWB J524 for open circuit, short circuit, and poor contact Are they normal, without any short circuit, poor contact, or improper installation? 3-304 Phaser 7500 Printer Service Manual...
8-204) • If the IBT Belt Motor runs when the IBT Belt Motor test is performed in diagnostics with the IBT Belt Assembly removed, diagnose and repair condition causing the belt assembly to bind. Phaser 7500 Printer Service Manual 3-305...
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MOB Assembly until a replacement assembly can be installed. 2. If no problems are found, replace the following parts in sequence: • IBT Belt Unit (REP 6.2, page 8-62) • MCU PWB (REP 18.12, page 8-202) 3-306 Phaser 7500 Printer Service Manual...
Power cycle the printer. • If the problem persists, follow the procedure below. Troubleshooting Reference Applicable Parts Wiring and Plug/Jack Map References IBT Belt Unit, PL6.1.10 ■ 1. Replace the IBT Belt Unit (REP 6.2, page 8-58). Phaser 7500 Printer Service Manual 3-307...
If the problem persists, follow the procedure below. Troubleshooting Reference Applicable Parts Wiring and Plug/Jack Map References IBT Belt Cleaner Assy, PL6.1.4 ■ 1. Replace the IBT Belt Cleaner Assembly (REP 6.1, page 8-57). 3-308 Phaser 7500 Printer Service Manual...
• If the problem persists, follow the procedure below. Troubleshooting Reference Applicable Parts Wiring and Plug/Jack Map References 2nd BTR Assy, PL 14.2.1 ■ 1. Replace the 2nd BTR Assembly (REP 14.2, page 8-147). Phaser 7500 Printer Service Manual 3-309...
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Error Messages and Codes 3-310 Phaser 7500 Printer Service Manual...
General Troubleshooting In this chapter... • Introduction • General Troubleshooting Checklist • System Startup • Power On Self Test (POST) • Service Diagnostics • Control Panel Troubleshooting • AC Power Troubleshooting • Power Supply Troubleshooting • RAM Errors • Intermittent Problems •...
Isolated from the operating system (PostScript). Runs from firmware. • Isolates the Image Processor Board from Engine Control Board. • Captures static or dynamic events. • Helps to isolate events that cause print artifacts or prevents printing. Phaser 7500 Printer Service Manual...
13. The POST Vn.nn message displays, and tests are quickly executed. 14. For Hard Faults, the display indicates the last test run and “CALL SERVICE”. 15. After the POST tests have successfully finished, the Xerox ‘splash screen’ displays on the Control Panel and PostScript begins initialization.
This test never did any I/O check. In customer mode, simply print via USB. Real Time S: 14 (POST_DEV_RTC) Clock RAM DIMM S: 15 (POST_DEV_DIMM) No test performed. No added value. Phaser 7500 Printer Service Manual...
These messages are substituted for <device>: • Ethernet • Real-Time Clock • Max RAM Limit For ethernet, and real-time clock errors, replace the Image Processor Board. For memory errors, see “RAM Errors” on page 4-17. Phaser 7500 Printer Service Manual...
2. Remove and re-install the NVRAM EEPROM. 3. Switch On printer power. 4. If the error message persists, replace NVRAM, and then the Image Processor Board. 5+5+1+1 12: CPU Replace Image Processor Board. INTERRUPTS 5+5+5+1 16: Min RAM Add additional memory. Phaser 7500 Printer Service Manual...
Clutch Tests Tests clutch function. Solenoid Tests Tests solenoid function. Adjustments/ Clean the IDT rollers in the Imaging Unit. Calibrations Maintenance Clean the Fuser rollers using chase pages. Exit Exits Service Diagnostics and reboots the printer. Phaser 7500 Printer Service Manual...
Exits service diagnostics and reboots the printer. For Authorized Service Personnel Use Only. Service Menu functions are to be used by Xerox service personnel and au- thorized service providers only. The printer can be damaged by improper use of the built-in service tests.
You can print a Service Diagnostics Menu by highlighting Service Diagnostics Menu Map and pressing OK. 3. Scroll down the menu to select Run Service Diagnostics and press OK. 4. The Control Panel displays the Service Diagnostics Menu. Phaser 7500 Printer Service Manual...
Enable Metered Toner routine. Access the Hidden Service menu as follows: 1. Highlight Troubleshooting -> Service Tools. 2. With the cursor at the top of the Service Tools menu, press the Cancel or Up Arrow button and press the Down Arrow button. 4-10 Phaser 7500 Printer Service Manual...
LVPS. Verify that the Fan turns on when the printer is turned on. Printer Hangs with the Xerox Logo Displayed, or reboots 1. Verify that the printer is plugged directly into a wall outlet and that the circuit is capable of meeting the power specifications for the printer (voltage within the specified range and less than a 10% drop in voltage when printing).
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Image Processor Board (REP 35.1, page 8-220) 9. Corrupt NVRAM on the Engine Control Board (MCU) can cause the printer to continually reboot. As a last step, try replacing the Engine Control Board (REP 18.12, page 8-202). 4-12 Phaser 7500 Printer Service Manual...
Is the voltage between the Main Repair Go to step 9. Power Switch P57 110V/220V? connections in these circuits: Power Switch ■ P57 <=> Main LVPS J4-1 Power Switch ■ P61 <=> Main LVPS J4-3 Phaser 7500 Printer Service Manual 4-13...
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Check these connections. (page 8-194). contact. Power Switch P60 <=> Main LVPS ■ J4-4 Power Switch P58 <=> Main LVPS ■ J4-6 Are they normal, without any open circuit, poor contact, and etc.? 4-14 Phaser 7500 Printer Service Manual...
Is the voltage between the Main LVPS Check the wire Replace the J510-2 (+) and the GND (-) +5VDC? to the relevant Main LVPS component for (REP 18.7, an open circuit page 8-194). and poor continuity. Phaser 7500 Printer Service Manual 4-15...
Is the voltage between the Main LVPS Check the wire Replace the J510-3 (+) and the GND (-) +24 VDC? to the relevant Main LVPS component for (REP 18.7, an open circuit page 8-194). and poor contact. 4-16 Phaser 7500 Printer Service Manual...
Check that the RAM devices are making positive contact with their connectors. 1. Power Off the printer. 2. Remove and re-install the memory after verifying it meets the Xerox specifications. See “Memory Specifications” on page 1-13. If the problem persists, use the following procedure to correct it.
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Does the DIMM fail in the new Go to step 7. location? Install all of the DIMMs and power Replace the I/P Troubleshooting On the printer. Board complete. Is a memory fault message (REP 35.1, displayed? page 8-220). 4-18 Phaser 7500 Printer Service Manual...
10. Operate all of the components that are not in the RAP, but are associated with the function that is failing with in Diagnostics, refer to the BSDs. Observe the components for any symptoms of abnormal operation, such as a hesitation, or an unusual sound. Phaser 7500 Printer Service Manual 4-19...
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12. Leave an accurate and detailed record of your actions in the service log. Describe what you have observed, what actions you took, and the recommended next steps. 4-20 Phaser 7500 Printer Service Manual...
(If DHCP enabled, no server responded yet. so wait 1 minute for AutoIP and retest. If DHCP disabled, no server will respond and the address needs to be entered manually or reset NVRAM and reboot the printer.) Phaser 7500 Printer Service Manual 4-21...
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From the Control Panel, Printer Setup -> Connection Setup -> Network Setup -> TCP/IP Setup -> TCP/IP Gateway (or ask the network administrator to correct the DHCP server configuration). 4-22 Phaser 7500 Printer Service Manual...
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No root certificate found. No username defined. No password defined. 38, 39 Internal error. No certificates found. * Denotes warnings which are returned by the API, but are reported in the event log and Console. Phaser 7500 Printer Service Manual 4-23...
4. Open [My Computer] and right-click the disk in which the system is installed (e.g. Drive C). Select [Properties] from the displayed menu to check the free disk space. Have the customer free sufficient space on the host to spool print files. 4-24 Phaser 7500 Printer Service Manual...
The printer may have trouble picking glossy or overly smooth paper. 2. Use only Xerox Premium Transparency Film in this printer. 3. Inspect the media for bent, torn, or folded corners. 4. Check the media path for obstructions or debris.
1. Check the media path for obstructions or debris. 2. Check that the paper guides are set correctly. 3. Check that the Tray 1 (MPT) has not been over filled. 4. Test envelopes from other manufacturers to find the best result. 4-26 Phaser 7500 Printer Service Manual...
7. Does the Exit Roller turn? Perform the Duplex Motor test in Service Diagnostics. For information on Service Diagnostics, see “Service Diagnostics” on page 4-7. 8. Refer to “Duplex Wait Sensor Static Jam” on page 3-63 for troubleshooting duplex jams if the Duplex Motor test fails. Phaser 7500 Printer Service Manual 4-27...
13" x 19" (x18") 0.308 - 0.364 90.932 - 117.574 SRA3 0.292 - 0.348 85.893 - 112.535 Note Paper length (size in slow scan direction) is sensed by measuring how long paper takes to pass Registration Sensor. 4-28 Phaser 7500 Printer Service Manual...
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0.300±0.066 64-123 16K LEF (*2)/ 7.25" x 10.5" LEF (*1) 11" x 17" SEF 0.106±0.066 0-63 *1 Paper size is changed in diag. *2 System setting makes possible changing between GCO and TFX sizes Phaser 7500 Printer Service Manual 4-29...
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0.30±0.03 16-30 16K LEF (*2)/ 7.25" x 10.5" LEF (*1) 11" x 17" SEF 0.00±0.03 0-15 *1 Paper size is changed in diag. *2 System setting makes possible changing between GCO and TFX sizes 4-30 Phaser 7500 Printer Service Manual...
6. Locate the correct entry for the printer being tested and display its properties from the File menu pull-down. 7. Open the General tab and click the Print Test Page button to generate the test print. If the test page prints, the USB port is functioning normally. Phaser 7500 Printer Service Manual 4-31...
Ports list is identical to the one on the Configuration page. You may need to click the Configure Port button to see the IP address. If necessary, re-select the TCP/IP number used for the printer. 9. Try to ping the printer. 10. Access the CentreWare IS. 4-32 Phaser 7500 Printer Service Manual...
Note If the job prints, no further troubleshooting is necessary. If there are print- quality problems, refer to the User Guide at www.xerox.com/office/ 7500support. Macintosh Troubleshooting OS 10.3 Step-by-Step Perform these steps only for Mac OS 10.3 and higher.
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Additional Resources For users that want to use the CUPS driver instead of CentreWare for Unix, access the Xerox web site for the latest CUPS ppd package at www.xerox.com/office/ 7500drivers. To download printer drivers: 1. Find your printer. Click the Drivers & Downloads link. Select the platform you are running (UNIX), and the files you would like to download (Drivers).
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6. Open the printer manager supplied for the Linux release and follow the instructions for adding a print queue. Note The print daemon may need restarting for the print manager to see the new PPD added to the CUPS ppd directory. Phaser 7500 Printer Service Manual 4-35...
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General Troubleshooting 4-36 Phaser 7500 Printer Service Manual...
“Paper and Tray Specifications” on page 1-19 for supported and specialty paper that have been tested and approved for use in the Phaser 7500. Use paper from a fresh ream that is acclimated to room temperature and humidity. If the print-quality defect is still present when printing on approved paper from an unopened ream of paper, then investigate software applications and environmental conditions.
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IQ-5 In/ Out Density Difference • IQ-6 Video Data/ Crosstalk • IQ-7 Image Shift in Process • IQ-8 Edge-less Image (No Margins) • IQ-9 Contamination Stripes • IQ-10 Chip/ Half Chip Blanks • IQ-11 SLED Transfer Failure Phaser 7500 Printer Service Manual...
2. Select Print Quality Problems, then press the OK button. 3. Select the appropriate test print, then press the OK button. Troubleshooting Print Quality Page The Troubleshooting Print Quality Page contains instructions for how to correct print-quality problems. Phaser 7500 Printer Service Manual...
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Good Good Analyzing Test Pattern 2 3. Uniform RGB: The secondary color squares should be uniformly colored with no mottling. 4. Density: The color squares should have even density from top to bottom. Phaser 7500 Printer Service Manual...
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The Color Test Pages consist of 7 pages, 25% fill in CMYK, 100% solid fill red, and the PS Pattern page. Things to look for: • Repeating defects or banding • Missing Color(s) • Streaks • Voids Black Yellow Magenta Cyan Analyzing Color Test Pages Phaser 7500 Printer Service Manual...
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The Solid Fill Pages consist of 80% solid fill on individual pages of CMYK for primary colors and RGB for secondary. Things to look for: • Wrinkling • Creases • Roller marks • Scratches Solid Fill Pages Phaser 7500 Printer Service Manual...
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Verify that the same defect appears on every fourth page. Print four Tabloid/A3-size pages. Verify that the same defect appears on every other page. Fuser Imaging Unit Transfer Roller Developer Roller (Service only) s7500-503 Phaser 7500 Printer Service Manual...
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Imaging Unit. Look for dark lines that would indicate a dirty or damaged Imaging Unit. Look for complete fusing. Cold or hot offset fusing could indicate the incorrect paper weight has been selected. Cyan Step 5-10 Phaser 7500 Printer Service Manual...
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Imaging Unit. Look for dark lines that would indicate a dirty or damaged Imaging Unit. Look for complete fusing. Cold or hot offset fusing could indicate the incorrect paper weight has been selected. Magenta Step Phaser 7500 Printer Service Manual 5-11...
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Imaging Unit. Look for dark lines that would indicate a dirty or damaged Imaging Unit. Look for complete fusing. Cold or hot offset fusing could indicate the incorrect paper weight has been selected. Yellow Step 5-12 Phaser 7500 Printer Service Manual...
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Imaging Unit. Look for dark lines that would indicate a dirty or damaged Imaging Unit. Look for complete fusing. Cold or hot offset fusing could indicate the incorrect paper weight has been selected. Black Step Phaser 7500 Printer Service Manual 5-13...
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Print-Quality Troubleshooting Limit Sample Pages The Limit Sample Pages is used for comparing the color with manufacturer limit samples. The printer prints four pages. Limit Sample Pages 5-14 Phaser 7500 Printer Service Manual...
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Remove Print Smears feature causes the printer to cycle blank paper through the printing path, continue selecting this function until the paper comes out clean. The printer prints 5 blank pages. Multiple Blank Prints Phaser 7500 Printer Service Manual 5-15...
5. Select Built-in Test Prints, then press the OK button. 6. Select Test Print Setup, then press the OK button. 7. Select the Source Tray. 8. Select the number of sheets. 9. Select Simplex/Duplex. 10. Change the media type. 5-16 Phaser 7500 Printer Service Manual...
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All colors should align within < 125 μm. Test Grid Phaser 7500 Printer Service Manual 5-17...
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The B Patch/ Drum Pitch Halftones prints CKGM bands on a B sized page. Note This does not scale down for A sized pages. K is solid fill, CM & G are random On/Off pixels. BPatch 5-18 Phaser 7500 Printer Service Manual...
Cartridge from side-to-side. Cleaning Paper, toner, and dust particles can accumulate inside the printer and cause print- quality problems such as Smearing or Toner Specks. Clean the inside of the printer to prevent these problems. Phaser 7500 Printer Service Manual 5-19...
• Color Print Quality: Xerox-brand X-Pression paper • Black and White Quality: Xerox-brand 4200 paper Paper Condition Paper should be fresh and stored in the operating environment for 12 hours before use for printing.
Pitch White Stripes - 2 get stuck to the BCR at the BCR and CLN-Roll NIP sections, the resistance on the BCR gets reduced and may cause the appearance of white stripes in the FS direction. 5-22 Phaser 7500 Printer Service Manual...
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IQ-24 Trail Edge The paper tail edge, after the Secondary 5-53 Transfer Failure Transfer NIP has been released, bounded up due to the fusing stroke effect and re- transfers to the Intermediate Transfer Belt. Phaser 7500 Printer Service Manual 5-23...
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Image Processor Board, Memory modules, a customer's network or software applications being used by the customer. A troubleshooting approach to test and identify components in isolation of each other should be attempted before replacing the parts listed under "applicable parts". 5-24 Phaser 7500 Printer Service Manual...
8-18). Notes: 50% and 30% half tones can be printed by using Step Prints in ■ Troubleshooting menu. Because the phenomenon is similar to IQ-26, refer to IQ-26 (page 5-55) as ■ well. Phaser 7500 Printer Service Manual 5-25...
Troubleshooting Procedure Step Actions and Questions Verify that the problem does not Replace the Troubleshooting occur on the Diagnostic Test Print. LED Print Head complete. Does the error still occur? (REP 2.1, page 8-18). 5-26 Phaser 7500 Printer Service Manual...
White Stripes Troubleshooting Procedure Step Actions and Questions Clean the SLA surface. Check the Replace the Does the error still occur? Cleaning Rod LED Print Head to ensure it’s (REP 2.1, working. page 8-18). Phaser 7500 Printer Service Manual 5-27...
8-18). scratches/ Go to step 2. damages on the FFC Cable. Go to step 2. Does the error still occur? Replace the Replace the MCU PWB FFC Cable. (REP 18.12, page 8-202). 5-28 Phaser 7500 Printer Service Manual...
Does the error still occur? (REP 2.1, page 8-18). Note As the retract mechanism for the LED Print Head also acts as the retract mechanism for the Deve, it may also cause Deve positioning failure. Phaser 7500 Printer Service Manual 5-29...
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LED Print Head round-tip LED Print Head complete. pin (Out). Unit to check if Does the error still occur? any debris are stuck to the tip of the LED Print Head round-tip pin (In/Out). 5-30 Phaser 7500 Printer Service Manual...
8-18). check the LPH Go to step 2. Cable for scratches and damages. Go to step 2. Does the error still occur? Replace the Replace the MCU PWB LPH Cable. (REP 18.12, page 8-202). Phaser 7500 Printer Service Manual 5-31...
Diagnostics. (REP 2.1, between the Does the error still occur? page 8-18). MCU PWB and Go to step 2. the LED Print Head. Reconnect the wiring harness connectors. Go to step 2. 5-32 Phaser 7500 Printer Service Manual...
Page 517
Print-Quality Troubleshooting Troubleshooting Procedure (Continued) Step Actions and Questions Does the error still occur? Replace the Troubleshooting MCU PWB complete. (REP 18.12, page 8-202). Phaser 7500 Printer Service Manual 5-33...
8-18). check the FFC Go to step 2. Cable for scratches and damages. Go to step 2. Does the error still occur? Replace the Replace the MCU PWB FFC Cable. (REP 18.12, page 8-202). 5-34 Phaser 7500 Printer Service Manual...
Be careful because this phenomenon is very similar to that of the Deve trimmer jam. Troubleshooting Procedure Step Actions and Questions Clean the SLA surface. Replace the Troubleshooting Does the error still occur? LED Print Head complete. (REP 2.1, page 8-18). Phaser 7500 Printer Service Manual 5-35...
Ensure there are no debris on the transfer path. Troubleshooting Reference Applicable Parts Example Print LED Print Head, PL2.1.2 ■ Half Chip Blanks Troubleshooting Procedure Step Actions and Questions Replace the LED Print Head (REP 2.1, page 8-18) of the corresponding color. 5-36 Phaser 7500 Printer Service Manual...
Motor Drive MCU and LED Print Head cable. LED Print Head of the effected color. (REP 2.1, Is the continuity between the Motor page 8-18). Drive PWB and the LED Print Head normal? Phaser 7500 Printer Service Manual 5-37...
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Print-Quality Troubleshooting Troubleshooting Procedure (Continued) Step Actions and Questions Is +5 VDC present at P/J 401 pin 5? Replace the Replace the Motor Drive LVPS (REP 18.7, (REP 18.13, page 8-194). page 8-204). 5-38 Phaser 7500 Printer Service Manual...
SLA. Is there tape remaining on the SLA? Note: Do not forget to check for and peel off any tape when replacing the LED Print Head (spare part). Phaser 7500 Printer Service Manual 5-39...
On a halftone image, check that Make Troubleshooting lines with 38 mm pitch appear in approximately complete. the FS direction. 10 to 30 Are there lines with 38 mm appear printouts. in the FS direction? 5-40 Phaser 7500 Printer Service Manual...
This disappears over time. Note: If the fault lies with the Y, M, or C Drum, print full-color images. If it is with the K Drum, print either full-color or black & white images. Phaser 7500 Printer Service Manual 5-41...
This problem may occur right after the replacement of Imaging CRU (occurs at Halftone image quality). Initial Actions • Check the paper transfer path. • Ensure there are no debris on the transfer path. Troubleshooting Reference Applicable Parts Example Print Photoreceptor Pitch Color Stripes 5-42 Phaser 7500 Printer Service Manual...
Page 527
FS direction? If the fault ■ lies with the Y, M, or C Drum, print full-color images. If it is with ■ the K Drum, print either full-color or black & white images. Phaser 7500 Printer Service Manual 5-43...
Step Actions and Questions Verify that the background level is acceptable on plain paper listed in the RML, usually Xerox Color Xpressions. If a measurement is required, a sample print will need to be compared against a factory sample. 5-44...
Actions and Questions Use a new Toner Cartridge and check whether the problem disappears by itself. The problem should disappear by itself after running enough Solid Fill prints to purge the toner supply system. Phaser 7500 Printer Service Manual 5-45...
Ensure there are no debris on the transfer path. Troubleshooting Reference Applicable Parts Example Print Toner Droplet Contamination Troubleshooting Procedure Step Actions and Questions Clean the Upper Cover and Trimmer Cover of the Developer Housing. 5-46 Phaser 7500 Printer Service Manual...
Check the paper transfer path. • Ensure there are no debris on the transfer path. • Change to Full Color mode (Optimize for Speed vs. Optimize for Economy) Troubleshooting Reference Applicable Parts Example Print Smear On Heavyweight Phaser 7500 Printer Service Manual 5-47...
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Change mode from Optimize for Economy to Optimize for Speed. Note: This can be easily checked by printing a black halftone image that evenly covers the whole sheet in black & white mode. 5-48 Phaser 7500 Printer Service Manual...
Step Actions and Questions Change the Secondary Transfer voltage setting up or down (Calibrate for Paper), then compare the hue to the paper with defective image. Use media from the Recommended Media List (RML). Phaser 7500 Printer Service Manual 5-49...
Print using freshly unpacked paper Install a Troubleshooting of the same type as the defective dehumidifier. complete. paper, then compare the roughness and blank areas for K color and single color. Does the error still occur? 5-50 Phaser 7500 Printer Service Manual...
Example Print Toner Contamination at Lead/Trail Edge Troubleshooting Procedure Step Actions and Questions Run 1-sided print to check on which Increase the Troubleshooting side (transfer side or side 2) does margin. complete. the contamination exists. Phaser 7500 Printer Service Manual 5-51...
Verify that the hue on Side 2 becomes lighter when printing a high density image in a low temperature and low humidity environment. Change the Secondary Transfer voltage setting Up or Down by performing Calibrate for Paper. 5-52 Phaser 7500 Printer Service Manual...
Troubleshooting Procedure Step Actions and Questions Rough image or blank area (in SS direction) occurs for images within 10 mm (including margins) from the paper trail edge. Increase the trail edge margin on the print. Phaser 7500 Printer Service Manual 5-53...
Applicable Parts Example Print Normal Abnormal Micro White Spots Troubleshooting Procedure Step Actions and Questions Verify that the micro white spots appear on Side 2 in a low humidity environment. Perform Calibrate for Paper procedure. 5-54 Phaser 7500 Printer Service Manual...
Actions and Questions Remove the IBT Belt Cleaner Assembly Clean the Replace the (page 8-57) to check if debris exist at blade. IBT Belt the tip of the Blade. Cleaner Assembly (REP 6.1, page 8-57). Phaser 7500 Printer Service Manual 5-55...
Transfer Blank Areas Troubleshooting Procedure Step Actions and Questions Replace the paper with freshly Troubleshooting Replace the unpacked paper from the RML. complete. Fuser Assembly Does the problem go away? (REP 7.1, page 8-67). 5-56 Phaser 7500 Printer Service Manual...
Check if the pitch of the streaks is Troubleshooting Replace the 83 to 84 mm on the Heat Roll Pitch. complete. Fuser Assembly Does the problem go away after a (REP 7.1, few prints? page 8-67). Phaser 7500 Printer Service Manual 5-57...
Applicable Parts Example Print Wetting Troubleshooting Procedure Step Actions and Questions Compare with the image sample. Try to bring temperature and humidity within optimal range. Note: Ask the customer to use fresh paper whenever possible. 5-58 Phaser 7500 Printer Service Manual...
Actions and Questions Do not turn the printer Off during high humidity conditions. Leave the printer power On and set the Sleep mode to lower power consumption when the printer is not being used. Phaser 7500 Printer Service Manual 5-59...
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Print-Quality Troubleshooting 5-60 Phaser 7500 Printer Service Manual...
4. Check that the Side Guide can be set at any position (for non-standard paper). 5. 3TM only: Paste the Tray No. Label that corresponds to the Tray number. 6. Install the Tray Assembly to the printer. Tray Set Guide s7500-153 Phaser 7500 Printer Service Manual...
Registration Assembly. Verify that it moves up and down a small amount. 5. Re-install the screws removed in step 2 through the elongated slots in the Skew Adjusting Block into their original holes in the Registration Assembly. s7500-529 Phaser 7500 Printer Service Manual...
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The range of adjustment is approximately +/- 0.25% of the process length of the media. Screw s7500-531 10. Remove the Registration Transport Assembly and tighten the top screw, then reinstall the Registration Assembly. Phaser 7500 Printer Service Manual...
6. Enter the tag number. Use the Back and Help buttons to select which digit you want to change. Use the Up and Down buttons to modify the digit. 7. Press OK to enter the data in the Engine NVRAM. 8. Press any button to abort the process. Phaser 7500 Printer Service Manual...
3. Select ADC Output Check and press OK. 4. The printer starts processing with a Reading ADC Data... message appears. 5. Review the results to ensure there are no failures. 6. Press any key to see more data. Phaser 7500 Printer Service Manual...
3. Select RegiCon Check and press OK. 4. The printer starts processing with a Starting Measurement... Reading data... message appears. 5. When the process is complete, the RegiCon Check result is displayed. • Result is OK/ NG Phaser 7500 Printer Service Manual...
3. Select RegiCon Calibration and press OK. 4. The printer starts processing with a Starting Calibration... message appears. 5. When the process is complete, the Calibration Results screen is displayed. Note There is no result display on the screen. Phaser 7500 Printer Service Manual...
5. When the process is complete, the LED EEPROM Check result screen is displayed. • Y result is Pass/ Fail • M result is Pass/ Fail • C result is Pass/ Fail • K result is Pass/ Fail Phaser 7500 Printer Service Manual...
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Adjustments and Calibrations 6-10 Phaser 7500 Printer Service Manual...
Record the number of sheets printed. Recommended Tools • Toner vacuum cleaner • Clean water • Clean, dry, lint-free cloth • Black Light-protective Bag (P/N 006-7971-00) Phaser 7500 Printer Service Manual...
7. Remove any debris from the Fuser, Imaging Units, Toner Cartridges, Duplex Unit, and inside of the printer. 8. Remove and clean the paper trays. 9. Clean all rubber rollers with a lint-free cloth slightly dampened with cold water. Phaser 7500 Printer Service Manual...
Cleaning and Maintenance Cleaning the LED Assembly Window 1. Open the Front Door. 2. Rotate the lever on the front left side to unlock it. s7500-406 3. Open the Imaging Unit cover. s7500-407 Phaser 7500 Printer Service Manual...
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5. Continue to pull the Cleaning Rod until it stops, and move it all the way in and out two to three times to clean the LED Scanner. 6. Repeat this step for all four Image Units. s7500-408 7. Close the Imaging Unit Cover. Phaser 7500 Printer Service Manual...
(page 4-9). 2. Scroll down the menu and select Maintenance. Press OK. 3. Select Clean Fuser and press OK. 4. The printer starts processing with a Initializing...Startup message appears and three blank pages are printed. Phaser 7500 Printer Service Manual...
Review proper printer operation using a customer file, if possible. Check with the customer regarding any special applications they may be using. • Review with the customer all work that was performed and discuss proper printer care. Phaser 7500 Printer Service Manual...
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Cleaning and Maintenance Phaser 7500 Printer Service Manual...
Service Parts Disassembly In this chapter... • Table of Contents • Overview • Maintenance Items and Consumables • LED Print Head • Drive • NOHAD • Development • Transfer • Fuser • Xerographic • Tray 2 Feeder/ Tray 2 • 1500-Sheet Feeder (Option) •...
When needed, the orientation of the printer is called out in the procedure as an aid for locating the printer parts. The following figure identifies the Front, Rear, Left, and Right sides of the printer. Rear Left Right Front s7500-070 Phaser 7500 Printer Service Manual...
Many parts are secured by plastic tabs. Do not over flex or force these parts. Do not over torque the screws threaded into plastic parts. Warning Unplug the AC power cord from the wall outlet before removing any printer part. Phaser 7500 Printer Service Manual...
Always use the correct type and size screw. Using the wrong screw can damage tapped holes. Do not use excessive force to remove or install either a screw or a printer part. Phaser 7500 Printer Service Manual...
Waste Cartridge, Fuser Assembly, Transfer Roller, Transfer Belt, and Feed Rollers. REP 1.1 Toner Cartridge (Y/M/C/K) PL5.1.1 - PL5.1.4 1. Open the Front Door. 2. Pull the Toner Cartridge toward you to remove it. s7500-450 Phaser 7500 Printer Service Manual...
Do not touch the surface of the Imaging Unit. 1. Open the Front Door. 2. Turn the Imaging Unit Cover latch clock-wise to unlock the Imaging Unit Cover. s7500-451 3. Open the Imaging Unit Cover. s7500-452 8-10 Phaser 7500 Printer Service Manual...
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Service Parts Disassembly 4. Pull the Imaging Unit out toward the front of the printer and remove the Imaging Unit. s7500-453 Phaser 7500 Printer Service Manual 8-11...
REP 1.3 Waste Cartridge PL8.2.19 1. Open the Front Door. 2. Pull the Waste Cartridge latch toward you to unlock the Waste Cartridge. s7500-454 3. Slide the Waste Cartridge out from the printer. s7500-455 8-12 Phaser 7500 Printer Service Manual...
Service Parts Disassembly REP 1.4 Memory Card PL35.1.8 1. Loosen 2 screws that secure the Image Processor (I/P) Board. s7500-456 2. Pull the I/P Board out from the printer. s7500-457 Phaser 7500 Printer Service Manual 8-13...
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Service Parts Disassembly 3. Release the 2 clips that secure the memory card and slide it out from the I/P Board. s7500-458 8-14 Phaser 7500 Printer Service Manual...
REP 1.5 Configuration Chip PL35.1.11 1. Remove 1 screw that secures the Configuration Card holder. s7500-459 2. Push the Configuration Card toward the rear of the printer and pull it out from the I/P Board. s7500-460 Phaser 7500 Printer Service Manual 8-15...
Service Parts Disassembly REP 1.6 Productivity Kit (Hard Drive) PL35.1.9 1. Loosen 2 screws that secure the Image Process (I/P) Board. s7500-456 2. Pull the I/P Board out from the printer. s7500-457 8-16 Phaser 7500 Printer Service Manual...
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Service Parts Disassembly 3. Disconnect the wiring harness connectors. 4. Release the 4 clips that secure the Hard Disk Drive. 5. Lift the Hard Disk Drive straight up. s7500-461 Phaser 7500 Printer Service Manual 8-17...
Do not apply force to the LPH positioning pin. 7. Remove the screw (silver, 6mm) that secures the LPH Unit (K). 8. Pull and raise the LPH Unit (K) to remove it. Positioning Pins LED Print Head Unit (K) s7500-073 8-18 Phaser 7500 Printer Service Manual...
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If the lever is not horizontal when inserted, it may not be able to go all the way in or even end up being inserted wrongly. When replacing the LPH Unit, make sure to remove the protective cover (tape) before installing. s7500-077 Phaser 7500 Printer Service Manual 8-19...
3. Release the LPH Cleaner tab that is hooked onto the inner side of the LPH Unit and remove the LPH Cleaner. 4. Release the Guide tab that is hooked onto the LPH Cleaner and remove the LPH Cleaner. LPH Cleaner s7500-074 8-20 Phaser 7500 Printer Service Manual...
2. Turn the Tension Lever to the left. 3. Remove 2 screws (silver, 8mm) that secure the Imaging Unit Cover. 4. Open the Imaging Unit Cover to the first detent and pull it towards the front to remove. s7500-075 Phaser 7500 Printer Service Manual 8-21...
LPH Rear PWB to remove it. Long Screw s7500-076 Replacement Note Be sure the Black plastic latch is always pulled forward in order to sit the PWB in place. Be sure to push the LPH back in place. 8-22 Phaser 7500 Printer Service Manual...
2. Remove the Takeaway Clutch (REP 15.1, page 8-172). 3. Disconnect the 4 wiring harness connectors that are connected to the LPH Rear PWB. 4. Remove the 4 wiring harnesses from the Cable Holders of the LPH Cable Assembly. s7500-078 Phaser 7500 Printer Service Manual 8-23...
Page 586
Cable Holder Cable Clamp Cable Support Release the latch from the rear and push the Push the latch toward the back Cable Support toward the front to remove it. to release the Cable Support. s7500-079 8-24 Phaser 7500 Printer Service Manual...
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11. Remove 2 screws (silver, 6mm) that secure the Cable Holder of the LPH Cable Assembly and remove the LPH Cable Assembly. 12. Remove the Cable Guide from the LPH Cable Assembly. Cable Guide LED Print Head Cable Assembly s7500-080 Phaser 7500 Printer Service Manual 8-25...
4. Remove the E-ring that secures the Fuser Input Bracket Assembly and remove the Fuser Input Bracket Assembly. 5. Slide the Fuser Input Bracket Assembly out. Note Be careful not to drop the gear. s7500-081 8-26 Phaser 7500 Printer Service Manual...
2. Remove the Spring from the Fuser Link. 3. Remove the 2 E-rings that secure the Fuser Link and remove the Fuser Link. 4. Rotate the Fuser Link 90° counter-clock wise and remove the Fuser Link. Spring Fuser Link s7500-082 Phaser 7500 Printer Service Manual 8-27...
5. Disconnect the 2 wiring harness connectors that are connected to the Fuser Drive Motor Assembly. 6. Remove 4 screws (silver, 6mm) that secure the Fuser Drive Motor Assembly and remove the Fuser Drive Motor Assembly. s7500-083 8-28 Phaser 7500 Printer Service Manual...
7. Remove the E-ring that secures the Gear and remove the Gear. 8. Remove 4 screws (silver, 8mm) that secure the Main Drive Assembly to the printer and remove the Main Drive Assembly. s7500-084 Phaser 7500 Printer Service Manual 8-29...
2. Disconnect the 2 wiring harness connectors that are connected to the Main Drive Motor Assembly. 3. Remove 4 screws (silver, 6mm) that secure the Main Drive Motor Assembly and remove the Main Drive Motor Assembly. s7500-085 8-30 Phaser 7500 Printer Service Manual...
3. Disconnect the 2 wiring harness connectors that are connected to the Retract Drive Assembly and release the harness from the Harness Guide. 4. Remove 3 screws (silver, 6mm) that secure the Retract Drive Assembly and remove the Retract Drive Assembly. s7500-086 Phaser 7500 Printer Service Manual 8-31...
1st BTR Contact Retract Sensor from the Harness Holder. Note It is not necessary to remove the PWB Chassis. It is required to remove the Fan/ Duct to access the Sensor. 1st BTR Contact Retract Sensor s7500-087 8-32 Phaser 7500 Printer Service Manual...
Assembly Harness Guide, and release the hook to remove the Harness Holder. 5. Remove 2 screws that secure the Bottom Fan Assembly (PL4.3.6) 6. Disconnect the wiring harness connector and remove the Fan. Rear Bottom Duct Assembly s7500-482 Phaser 7500 Printer Service Manual 8-33...
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When placing the Drum/ Deve Drive Assembly on the floor, place it with its Motor section facing downwards. Hooks s7500-088 Replacement Note Be sure to align the Alignment Pin with the hole on the Drum/ Deve Drive Assembly to seat the Drive Assembly in the correct position. 8-34 Phaser 7500 Printer Service Manual...
2. Disconnect the 2 wiring harness connectors that are connected to the Drum/ Deve Drive Motor (K). 3. Remove 4 screws (silver, 6mm) that secure the Drum/ Deve Drive Motor (K) and remove the Drum/ Deve Drive Motor (K). s7500-089 Phaser 7500 Printer Service Manual 8-35...
2. Disconnect the 2 wiring harness connectors that are connected to the IBT Drive Motor Assembly. 3. Remove 4 screws (silver, 6mm) that secure the IBT Drive Motor Assembly and remove the IBT Drive Motor Assembly. s7500-462 8-36 Phaser 7500 Printer Service Manual...
2. Disconnect the 2 wiring harness connectors that are connected to the Drum/ Deve Drive Motor (Y/M/C). 3. Remove 4 screws (silver, 6mm) that secure the Drum/ Deve Drive Motor (Y/M/ C) and remove the Drum/ Deve Drive Motor (Y/M/C). s7500-090 Phaser 7500 Printer Service Manual 8-37...
3. Remove 2 screws (silver, Tapped, 32mm) that secure the Fuser Fan to the Duct and remove the Fuser Fan. Fuser Fan Label s7500-092 Replacement Note Be sure the labeled side of the Fan faces the rear of the printer. 8-38 Phaser 7500 Printer Service Manual...
6. Remove 1 screw (silver, 6mm) that secures the Rear Fuser Duct, release the hook that is attached to the Rear Upper Frame and remove the Rear Fuser Duct. Fuser Fan Duct Rear Fuser Duct Rear Duct s7500-093 Phaser 7500 Printer Service Manual 8-39...
5. Remove 2 screws (silver, 6mm) that secure the Bracket, release the harness from the 3 clamps, and remove the Bracket. 6. Disconnect the wiring harness connector that is connected to the Duct Assembly. Bracket GFI Chassis Assembly s7500-094 8-40 Phaser 7500 Printer Service Manual...
Page 603
8. Turn the Duct Assembly 90° sideways while pulling it gently towards you and pull out the Duct Assembly outlet from the Frame hole, then turn the Duct Assembly upwards and remove the Duct Assembly. Frame Frame View View s7500-095 Phaser 7500 Printer Service Manual 8-41...
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10. Release the latch, and slide the HV Fan from the Duct Assembly and remove the HV Fan. HV Fan Label s7500-096 Replacement Note Be sure Tray 2 is slightly pulled out, if it has not been removed, in order to sit the HV Fan Duct in place. 8-42 Phaser 7500 Printer Service Manual...
4. Remove the HVPS (1st/ 2nd/ DTS). (REP 6.4, page 8-65). 5. Remove the Conductor Housing Assembly (REP 6.3, page 8-64). 6. Squeeze and release the 4 clamps and disconnect the 4 wiring harness connectors. s7500-097 Phaser 7500 Printer Service Manual 8-43...
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8. Disconnect the 4 wiring harness connectors that are connected to the Toner Dispense Motors. 9. Remove 5 screws (silver, 6mm) that secure the Toner Dispense Motor Assembly to the printer and remove the Toner Dispense Motor Assembly. Clamp Clamps s7500-098 8-44 Phaser 7500 Printer Service Manual...
4. Disconnect the wiring harness connector connecting to the Toner Dispense Motor (C/M/Y/K). 5. Remove 2 screws (silver, 6mm) that secure the Toner Dispense Motor (C/M/Y/ K) and remove the Toner Dispense Motor (C/M/Y/K). s7500-099 Phaser 7500 Printer Service Manual 8-45...
3. Raise the shutter by 90° and push it in, then close the shutters (4). 4. Turn the Lever counterclockwise and close the shutters (4). s7500-100 Service Tip: Pull the Dispenser out approximately 4” and place the Dispenser on a sheet of B sized paper. 8-46 Phaser 7500 Printer Service Manual...
Page 609
Dispenser Pipe (C/M/K) towards you and raise it up. For Y Dispenser Pipe - rotate CCW approximately 30°. 6. Remove 3 screws (silver, 6mm) that secure the Dispenser Pipe Assembly (C/M/ Y/K) and remove the Dispenser Pipe Assembly (C/M/Y/K). s7500-101 Phaser 7500 Printer Service Manual 8-47...
Page 610
Service Parts Disassembly 7. Separate Dispenser Pipe Assembly (C/M/Y) from Dispenser Pipe Assembly (K). Dispense Pipe Assembly (Y,M,C) Dispense Pipe Assembly (K) s7500-102 8-48 Phaser 7500 Printer Service Manual...
1. Remove the Front Cover Assembly and the Inner Cover Assembly (REP 19.1, page 8-207). 2. Remove 6 screws (silver, 6mm) that secure the Deve Plate Assembly and remove the Deve Plate Assembly. s7500-103 Phaser 7500 Printer Service Manual 8-49...
5. Raise the shutter by 90° and push it in, then close the shutter (if not closed) 6. Turn the Lever counterclockwise and close the shutter. 7. Pull the joint section between the Dispenser Pipe Assembly (K) and the Developer Housing Assembly (C/M/Y/K) towards you and raise it up. s7500-104 8-50 Phaser 7500 Printer Service Manual...
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Developing Housing Bracket. 9. Pull out the Developer Housing Assembly (C/M/Y/K) towards you to remove. Developer Housing Assembly s7500-105 Replacement Note Be sure the LED Print Head Lever is raised when installing the Developing Housing Assembly. Phaser 7500 Printer Service Manual 8-51...
Sensor PWB and release the harness from the Harness Guide. 3. Remove the wires from the guide. 4. Remove 2 screws (silver, 6mm) that secure the ATC Sensor PWB and remove the ATC Sensor PWB. ATC Sensor Board s7500-106 8-52 Phaser 7500 Printer Service Manual...
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Service Parts Disassembly Replacement Note Ensure the ATC Sensor PWB is in the correct orientation. s7500-484 Phaser 7500 Printer Service Manual 8-53...
3. Raise the shutter by 90° and push it in, then close the shutter. 4. Turn the Lever counterclockwise and close the shutter. 5. Pull the joint section between the Developer Housing Assembly (Y/M/C/K) and the Dispenser Pipe (Y/M/C/K) towards you and raise it up. s7500-463 8-54 Phaser 7500 Printer Service Manual...
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6. Release the hooks of the Dispenser Pipe (Y/M/C/K) and remove the Dispenser Pipe (Y/M/C/K). Note The Yellow Dispenser Pipe has a longer wire hanging down into the tube. Dispenser Pipe (Y) Dispenser Pipe (M) Dispenser Pipe (C) Dispenser Pipe (K) s7500-107 Phaser 7500 Printer Service Manual 8-55...
6. Install the Developer and perform the ATC Sensor Setup in Diagnostics. Enter the value from the tag removed from the replacement Developer. Follow the procedure “ATC Sensor Setup” on page 6-5 (Calibrations in Chapter 6). 8-56 Phaser 7500 Printer Service Manual...
2. Turn the Knob counterclock-wise until it is free. 3. Pull the IBT Belt Cleaner Assembly towards you and remove it. s7500-109 Note When reinstalling the IBT Belt Cleaner Assembly, turn the knob clockwise until it stops. Phaser 7500 Printer Service Manual 8-57...
4. Use a needle-nose plier to turn the Left Hand Door Support strap at the front counterclockwise by 90° and pull it towards you. Turn it back at the inner stopper position, then incline the L/H Cover Assembly horizontally until it stops. s7500-110 8-58 Phaser 7500 Printer Service Manual...
Page 621
7. Remove 1 screw (silver, 8mm) that secures the Front Lock Bracket and remove the Front Lock Bracket. 8. Remove 1 screw (silver, 8mm) that secures the Rear Lock Bracket and remove the Rear Lock Bracket. Rear Lock Bracket Red Screw Red Screw Front Lock Bracket s7500-112 Phaser 7500 Printer Service Manual 8-59...
Page 622
11. Pull out the IBT Belt Unit by holding onto the indicated section (A) until the Handle at the front/rear become accessible. 12. Lift the IBT Belt Unit upward using the Handles at the front/rear and slide the IBT Belt Unit toward you to remove it. Handles Latch s7500-113 8-60 Phaser 7500 Printer Service Manual...
Page 623
Be sure the Rear and Front Lock Brackets face in the correct position. C A U T IO N s7500-499 s7500-500 Note When replacing the IBT Belt Unit, be sure to remove the Belt tension. Phaser 7500 Printer Service Manual 8-61...
1. Remove the KL Clips (x2) from the Handle at the rear of the IBT Belt Unit and remove the Handle. 2. Install the removed Handle in the position shown in the illustration, and place the IBT Belt Unit upright with the Handle at the bottom. s7500-114 8-62 Phaser 7500 Printer Service Manual...
Page 625
9. Remove the IBT Belt (PL6.3.6). 10. Install the new IBT Belt on the assembly. Make sure the reflective patch (PL6.3.7) is positioned on the rear of the assembly. 11. Follow steps 8 to 1 in reverse order. Phaser 7500 Printer Service Manual 8-63...
6. Remove 5 screws (silver, 6mm), and 2 screws (silver, 8mm) that secure the Rear Upper Frame and remove the Rear Upper Frame. 7. Remove 3 screws (silver, 6mm) that secure the Conductor Housing Assembly and remove the Conductor Housing Assembly. s7500-115 s7500-116 8-64 Phaser 7500 Printer Service Manual...
4. Lower the right side of the HVPS (1st/ 2nd/ DTS) to release it from the spring that is attached to the conductor, and slip off the HVPS (1st/ 2nd/DTS) holes from the conductor shafts to remove the HVPS (1st/ 2nd/DTS). HVPS s7500-117 Phaser 7500 Printer Service Manual 8-65...
Page 628
Service Parts Disassembly 5. Remove 1 screw (silver, 8mm) that secures the Bracket, and slide off the PWB 2 supports from the holes to remove the HVPS (1st/ 2nd/ DTS). s7500-118 8-66 Phaser 7500 Printer Service Manual...
Fuser to cool before removing the Fuser. 1. Open the Left Hand Cover Assembly (Door A). 2. Loosen 2 screws that secure the Fuser Assembly to the printer and remove the Fuser Assembly. s7500-119 Phaser 7500 Printer Service Manual 8-67...
3. Remove the Deve Plate Assembly (REP 5.4, page 8-49). 4. Remove the MOB ADC Assembly (REP 18.3, page 8-189). 5. From the rear of the printer, remove 1 screw (silver, 8mm) that secures the Erase Lamp Unit (K). s7500-120 8-68 Phaser 7500 Printer Service Manual...
Page 631
Replacement Note Be sure to align the rear of the Erase Lamp Unit with the pin. Slightly move the Erase Lamp Unit left and right to sit the pin unit in place. Pin Locations s7400-501 Phaser 7500 Printer Service Manual 8-69...
4. Remove the Dispenser Pipe (Y/M/C) (REP 5.7, page 8-54). 5. Remove the Developer Housing Assembly (Y/M/C) (REP 5.5, page 8-50). 6. From the rear of the printer, remove 1 screw (silver, 8mm) that secures the Erase Lamp Unit (Y/M/C). s7500-122 8-70 Phaser 7500 Printer Service Manual...
Page 633
Replacement Note Be sure to align the rear of the Erase Lamp Unit with the pin. Slightly move the Erase Lamp Unit left and right to sit the pin unit in place. Pin Locations s7400-501 Phaser 7500 Printer Service Manual 8-71...
Bracket. s7500-124 4. Unhook the spring that is attached to the Bracket. 5. Turn the Handle Lock Lever by 90°, move it upwards and remove the Handle Lock Lever. Handle Lock Lever s7500-125 8-72 Phaser 7500 Printer Service Manual...
5. Release the wiring harness Clamp from the Bottle Guide Assembly. 6. Remove 4 screws (silver, 6mm) that secure the Bottle Guide Assembly to the printer and remove the Bottle Guide Assembly. Bottle Guide Assy s7500-126 Phaser 7500 Printer Service Manual 8-73...
4. Remove 2 screws (silver, Tapped, 8mm) that secure the Sensor Bracket Assembly and remove the Sensor Bracket Assembly. 5. Release the hooks that secure the sensors and remove the sensors. Waste Toner Bottle Position Sensor Waste Toner Bottle Full Sensor s7500-127 8-74 Phaser 7500 Printer Service Manual...
The Waste Toner Pipe Assembly is fragile. Be careful when installing the L.H screw. 5. Remove 3 screws (silver, 6mm) that secure the Waste Toner Pipe Assembly and remove the Waste Toner Pipe Assembly. s7500-128 Phaser 7500 Printer Service Manual 8-75...
5. Open the Clamp and remove the white and black wires going to the GF1. 6. Remove 2 screws (silver, 6mm) that secure the Agitator Motor Assembly and remove the Agitator Motor Assembly. Agitator Motor s7500-129 8-76 Phaser 7500 Printer Service Manual...
1. Remove the PWB Chassis Unit (REP 18.10, page 8-197). 2. Remove the Sensor Bracket Assembly (REP 8.11, page 8-80). 3. Remove 2 screws (silver, 6mm) that secure the Agitator Motor and remove the Agitator Motor. s7500-130 Phaser 7500 Printer Service Manual 8-77...
Gear. 7. Pull the Gear Bracket Assembly towards the front to remove it and remove the 2 Gears from the rear. s7500-132 Replacement Note The HVPS cable is positioned behind the shaft. 8-78 Phaser 7500 Printer Service Manual...
2. Remove the KL Clip that secures the Gear and remove the Gear. 3. Remove the Sleeve Bearing. 4. Shift the Drive Shaft Assembly to the rear temporarily, and remove the Drive Shaft Assembly from the front. s7500-133 Phaser 7500 Printer Service Manual 8-79...
Bracket Assembly and the Agitator Motor Assembly. 3. Remove the wiring harness from the Sensor Bracket Assembly. 4. Remove 2 screws (silver, 6mm) that secure the Sensor Bracket Assembly and remove the Sensor Bracket Assembly. s7500-134 8-80 Phaser 7500 Printer Service Manual...
3. Remove 1 screw (silver, 8mm) that secures the Tray 2 Paper Size Sensor to the printer. 4. Remove the Tray 2 Paper Size Sensor from the hook at the installation section. Tray 1 Paper Size Sensor s7500-136 8-82 Phaser 7500 Printer Service Manual...
4. Release the 2 clamps that secure the harness that is connected to the Tray 2 Feeder Assembly and disconnect the wiring harness connectors. 5. Remove the 2 screws (silver, 8mm) that secure the Tray 1 Feeder Assembly to the printer. s7500-144 Phaser 7500 Printer Service Manual 8-83...
Page 646
6. Pull out the front side of the Tray 2 Feeder Assembly towards you to remove the Tray 2 Feeder Assembly from the printer. 7. Loosen 1 screw (silver, 8mm) that secures the Chute Assembly and remove the Chute Assembly from the Tray 1 Feeder Assembly. s7500-145 8-84 Phaser 7500 Printer Service Manual...
2. Disconnect the wiring harness connector that is connected to the Tray 2 Feed/ Lift Up Motor. 3. Remove 2 screws (silver, 6mm) that secure the Tray 2 Feed/ Lift Up Motor to the Feeder Assembly and remove the Tray 2 Feed/ Lift Up Motor. s7500-146 Phaser 7500 Printer Service Manual 8-85...
Feeder Assembly and remove the Tray 2 No Paper Sensor. 5. Disconnect the wiring harness connector P/J106 that is connected to the Tray 2 No Paper Sensor. Tray 1 Nudger Level Sensor Tray 1 No Paper Sensor s7500-148 8-86 Phaser 7500 Printer Service Manual...
Shaft and remove it. s7500-150 Replacement Note If you find it difficult to reassemble the parts at the base of each Roll, remove the Tray 1 Feeder Assembly to perform the reassembly (REP 9.9, page 8-83). s7500-464 Phaser 7500 Printer Service Manual 8-87...
8-83). 2. Remove the Feed Roll/Retard Roll/ Nudger Roll (REP 9.14, page 8-87). 3. Pull off each Clutch to remove it. Friction Clutch Spacer Clutch Assy (25T) One Way Clutch Gear 25 s7500-151 8-88 Phaser 7500 Printer Service Manual...
1. Pull out the Tray Assembly until it can go no further, then raise it slightly to remove it. s7500-152 Replacement Note When replacing the Tray Assembly, be sure to set the Guide positions. Phaser 7500 Printer Service Manual 8-89...
4. Remove 2 screws (silver, 8mm) that secure the Feeder Assembly to the Tray Module (3T). 5. Pull out the front side of the Feeder Assembly towards you to remove the Feeder Assembly from the Tray Module (3T). s7500-154 8-90 Phaser 7500 Printer Service Manual...
Page 653
Service Parts Disassembly 6. While pressing the right and left Arms on the Feed Out Chute, remove the boss from the installation hole to remove the Feed Out Chute. s7500-155 Phaser 7500 Printer Service Manual 8-91...
3. Remove 1 screw (silver, 8mm) that secures the Paper Size Sensor to the Tray Module (3T). 4. Remove the Paper Size Sensor from the hooks at the installation section. Paper Size Sensor s7500-156 8-92 Phaser 7500 Printer Service Manual...
Feed/ Lift Up Motor. 5. Remove 2 screws (silver, 6mm) that secure the Feed/ Lift Up Motor to the Feeder Assembly and remove the Feed/ Lift Up Motor. Bracket Feed / Lift Up Motor s7500-157 Phaser 7500 Printer Service Manual 8-93...
5. Release the 3 hooks that secure the No Paper Sensor to the Feeder Assembly and remove the No Paper Sensor. 6. Disconnect the wiring harness connector P/J106 that is connected to the No Paper Sensor. Nudger Level Sensor No Paper Sensor s7500-159 8-94 Phaser 7500 Printer Service Manual...
Be sure to reassemble the Rollers as in the illustration. If you find it difficult to reassemble the parts at the base of each Roll, remove the Feeder Assembly to perform the reassembly (refer to REP 10.1, page 8-90). s7500-465 Phaser 7500 Printer Service Manual 8-95...
8-90). 3. Remove the Feed Roll/ Retard Roll/ Nudger Roll (REP 10.7, page 8-95). 4. Pull off each Clutch to remove it. Friction Clutch Spacer Clutch Assy (25T) One Way Clutch Gear 25 s7500-151 8-96 Phaser 7500 Printer Service Manual...
J551) that are connected to the Tray Module PWB. 3. Remove 6 screws (silver, 8mm) that secure the Tray Module PWB to the Tray Module (3T) and remove the Tray Module PWB. P/J542 P/J541 P/J550 P/J551 P/J549 P/J548 s7500-161 Phaser 7500 Printer Service Manual 8-97...
3. Remove 4 screws (silver, 8mm) that secure the TM Takeaway Motor to the Tray Module (3T). 4. Release the hook of the TM Takeaway Motor from the square hole of the Tray Module (3T) and remove the TM Takeaway Motor. s7500-163 Phaser 7500 Printer Service Manual 8-99...
5. Unhook the spring that is attached to the Chute Assembly. 6. Open the 2 installation sections that secure the Actuator to the Chute and remove the Actuator. 7. Remove the Spring from the Actuator. Chute Assembly Actuator Feed Out Sensor s7500-165 Phaser 7500 Printer Service Manual 8-101...
3. Remove 1 screw (silver, 8mm) that secures the Sensor Guide to the Tray Module (3T) and remove the Sensor Guide. 4. Release the 4 hooks that secure the Feed Out Sensor to the Sensor Guide and remove the Feed Out Sensor. Feed Out Sensor s7500-166 8-102 Phaser 7500 Printer Service Manual...
3. Slide the T/A Roll to the rear to remove the front Sleeve Bearing from the hole, and then tilt the front side of the T/A Roll towards you to remove the T/A Roll. Chute Take Away Roller 3 s7500-167 Phaser 7500 Printer Service Manual 8-103...
1. Open the Left Hand Cover Assembly. 2. Remove 4 screws (silver, Tapped, 8mm) that secure the Left Hand Cover Assembly to the Bracket Assembly (x2 locations) and remove the Left Hand Cover Assembly. s7500-168 8-104 Phaser 7500 Printer Service Manual...
3. Remove 1 screw (silver, Tapped, 8mm) that secures the hook and remove the hook while pulling on the latch. 4. Pull off the latch from the handle to remove it. Latch Handle Hook s7500-169 Phaser 7500 Printer Service Manual 8-105...
2. Remove 7 screws (silver, Tapped, 8mm) that secure the Left Hand Chute and remove the Left Hand Chute from the Left Hand Cover. LH Chute LH Cover s7500-170 Replacement Note Be sure to install the 7 screws in the correct places. 8-106 Phaser 7500 Printer Service Manual...
REP 10.19 Rear Cover Assembly PL10.13.11 1. Remove 5 screws (silver, 8mm) that secure the Rear Cover Assembly to the Tray Module (3T). 2. Lift the Rear Cover Assembly and remove it from the Tray Module (3T). s7500-171 Phaser 7500 Printer Service Manual 8-107...
3. Remove the Top Cover from the Tray Module (3T). 4. Remove 2 screws (silver, Tapped, 8mm) that secure the Foot Cover to the Tray Module (3T). 5. Remove the Foot Cover from the Tray Module (3T). Top Cover Foot Cover s7500-172 8-108 Phaser 7500 Printer Service Manual...
2. Remove 2 screws (silver, 8mm) that secure the Left Cover to the Tray Module (3T). 3. Release the 4 hooks of the Left Cover and remove it from the Tray Module (3T). s7500-173 Phaser 7500 Printer Service Manual 8-109...
2. Remove 2 crews (silver, 8mm) that secure the Right Cover to the Tray Module (3T). 3. Release the 7 hooks of the Right Cover and remove it from the Tray Module (3T). Right Cover s7500-174 8-110 Phaser 7500 Printer Service Manual...
4. Remove the 2 Docking screws at the front that connect the Tray Module (3T) to the printer, lift up the printer and remove the Tray Module (3T). Tray Module (3T) s7500-175 Phaser 7500 Printer Service Manual 8-111...
Tray Module (1T). 6. Pull out the front side of the Tray 3 Feeder Assembly-STM towards you to remove the Tray 3 Feeder Assembly-STM from the Tray Module (1T). Tray 3 Feeder Assembly Bracket Assembly s7500-176 8-112 Phaser 7500 Printer Service Manual...
Page 675
Service Parts Disassembly 7. Loosen 1 screw (silver, 8mm) that secures the Feed Out Chute and remove the Feed Out Chute from the Tray 3 Feeder Assembly-STM. Feed Out Chute s7500-177 Phaser 7500 Printer Service Manual 8-113...
3. Remove 1 screw (silver, 8mm) that secures the Tray 3 Paper Size Sensor to the Tray Module (1T). 4. Remove the Tray 3 Paper Size Sensor from the hooks at the installation area. Tray 3 Paper Size Sensor s7500-178 8-114 Phaser 7500 Printer Service Manual...
Feed/ Lift Up Motor. 3. Remove 2 screws (silver, 6mm) that secure the Feed/ Lift Up Motor to the Tray 3 Feeder Assembly-STM and remove the Feed/ Lift Up Motor. Bracket Feed / Lift Up Motor s7500-157 Phaser 7500 Printer Service Manual 8-115...
5. Release the 3 hooks that secure the No Paper Sensor to the Tray 3 Feeder Assembly-STM and remove the No Paper Sensor. 6. Disconnect the wiring harness connector P/J106 that is connected to the No Paper Sensor. Nudger Level Sensor No Paper Sensor s7500-159 8-116 Phaser 7500 Printer Service Manual...
Be sure to reassemble the Rollers as in the illustration. If you find it difficult to reassemble the parts at the base of each Roll, remove the Feeder Assembly to perform the reassembly (REP 11.1, page 8-112). s7500-465 Phaser 7500 Printer Service Manual 8-117...
1. Remove the Tray Assembly from the Tray Module (1T). 2. Remove the Feed/ Retard/ Nudger Rollers (REP 11.7, page 8-117). 3. Pull off each Clutch to remove it. Friction Clutch Spacer Clutch Assy (25T) One Way Clutch Gear 25 s7500-151 8-118 Phaser 7500 Printer Service Manual...
3. Remove 2 screws (silver, 8mm) that secure the STM T/A Motor Assembly to the Tray Module (1T). 4. Release the shaft of the STM T/A Motor Assembly from the hole of the Tray Module (1T) and remove the STM T/A Motor Assembly. s7500-180 Phaser 7500 Printer Service Manual 8-119...
J551) that are connected to the STM PWB. 3. Remove 4 screws (silver, 8mm) that secure the STM PWB to the Tray Module (1T) and remove the STM PWB. P/J548 P/J541 P/J550 P/J551 s7500-181 8-120 Phaser 7500 Printer Service Manual...
Module (1T) and remove the Sensor Guide. 4. Release the 4 hooks that secure the Tray 3 Feed Out Sensor to the Sensor Guide and remove the Tray 3 Feed Out Sensor. P/Jxxx s7500-182 Phaser 7500 Printer Service Manual 8-121...
2. Open the L/H Cover Assembly-STM and remove the KL Clip. 3. Slide the L/H Cover Assembly-STM to the rear to release the front boss, then release the rear boss to remove the L/H Cover Assembly-STM. s7500-183 8-122 Phaser 7500 Printer Service Manual...
Once the resistance is gone, slide it further. Repeat this procedure until it is completely removed. 5. Pull the latch sideways and remove the handle and the spring. Pull the latch all the way until it is removed. Handle Hook Latch s7500-184 Phaser 7500 Printer Service Manual 8-123...
3. Slide the STM T/A Roll Assembly to the rear to remove the front Sleeve Bearing from the hole, and then tilt the front side of the STM T/A Roll Assembly towards you to remove the STM T/A Roll Assembly. Chute STM T/A Roll Assembly s7500-185 8-124 Phaser 7500 Printer Service Manual...
2. Remove 1 screw (silver, 8mm) that secures the Bracket (PL 11.6.18) to the Tray Module (1T). 3. Disconnect the wiring harness connector P/J104 that is connected to the STM L/H Cover Interlock Switch and remove the Bracket. P/Jxx s7500-186 Phaser 7500 Printer Service Manual 8-125...
1. Remove 1 screw (silver, 8mm) that secures the Left Cover-STM to the Tray Module (1T). 2. Lift the Left Cover to release the 2 hooks of the Left Cover-STM and remove it from the Tray Module (1T). s7500-187 8-126 Phaser 7500 Printer Service Manual...
2. Remove 2 screws (silver, 8mm) that secure the Rear Cover-STM to the Tray Module (1T). 3. Lift the Rear Cover to release the hook of the Rear Cover-STM and remove it from the Tray Module (1T). s7500-188 Phaser 7500 Printer Service Manual 8-127...
4. Remove 2 screws (silver, Tapped, 8mm) that secure the Foot Cover-STM to the Tray Module (1T). 5. Remove the Foot Cover-STM from the Tray Module (1T). Single Tray Module Top Cover Single Tray Module Foot Cover s7500-189 8-128 Phaser 7500 Printer Service Manual...
Tray Module (1T) to the printer. 5. Remove 2 Docking Screws at the front that connect the Tray Module (1T) to the printer, lift up the printer and remove the Tray Module (1T). s7500-190 Phaser 7500 Printer Service Manual 8-129...
Feeder Assembly. 6. Close the Left Hand Cover Assembly (Door A). 7. Remove 2 screws (silver, 8mm) that secure the Tray 1 Feeder Assembly to the printer and remove the Tray 1 Feeder Assembly. s7500-191 8-130 Phaser 7500 Printer Service Manual...
7. Raise the Tray 1 Assembly by 90°, slide it towards the rear, remove the installation holes from the 2 bosses, and remove the Tray 1 Assembly. MPT (Tray 1) Assembly 2 Washers Behind LH Pivot Point MPT (Tray 1) Head Assembly s7500-192 Phaser 7500 Printer Service Manual 8-131...
3. Disconnect the wiring harness connector that is connected to the Tray 1 Feed/ Nudger Motor. 4. Remove 2 screws (silver, 6mm) that secure the Tray 1 Feed/ Nudger Motor and remove the Tray 1 Feed/ Nudger Motor. MPT (Tray 1) Feed/Nudger Motor s7500-193 8-132 Phaser 7500 Printer Service Manual...
3. Disconnect the wiring harness connector that is connected to the Tray 1 No Paper Sensor. 4. Release the 3 hooks that secure the Tray 1 No Paper Sensor and remove the Tray 1 No Paper Sensor. s7500-194 Phaser 7500 Printer Service Manual 8-133...
Cover (arrow locations in the illustration) to release the hook, and move the Top Cover towards you and upwards to remove. Hooks Hooks s7500-195 Replacement Note Be sure to install the Tray 1 Top Cover with the Actuator inserted into the hole. 8-134 Phaser 7500 Printer Service Manual...
2. Insert your finger tip into the square hole to remove the Chute. 3. Release the hook of the Feed Roll/ Retard Roll/ Nudger Roll, pull out the Roll from the Shaft and remove it. Feed Roller Retard Roller Nudger Roller s7500-196 Phaser 7500 Printer Service Manual 8-135...
4. Remove the E-ring that secures the Sleeve Bearing from the other tip of the Drive Roll Assembly shaft and remove the Sleeve Bearing. 5. Shift the Drive Roll Assembly to the rear temporarily, and remove the Drive Roll Assembly. s7500-197 8-136 Phaser 7500 Printer Service Manual...
3. Disconnect the wiring harness connector that is connected to the Tray 1 Feed Out Sensor. 4. Release the 3 hooks that secure the Tray 1 Feed Out Sensor and remove the Tray 1 Feed Out Sensor. s7500-198 Phaser 7500 Printer Service Manual 8-137...
4. Disconnect the wiring harness connector that is connected to the Tray 1 Nudger Position Sensor. 5. Release the 3 hooks that secure the Tray 1 Nudger Position Sensor and remove the Tray 1 Nudger Position Sensor. s7500-199 8-138 Phaser 7500 Printer Service Manual...
Size Sensor, and remove the Tray 1 Paper Size Sensor. 6. Release the wiring harness from the Harness Guide and disconnect the wiring harness connector that is connected to the Tray 1 Paper Size Sensor. s7500-200 Phaser 7500 Printer Service Manual 8-139...
Page 702
Push the Front and Rear Guide towards the center about 1/4 inch, enough to clear the metal tab on the Plate. Make sure the black tip of the variable resistor is in the slanted slot. Note s7500-466 8-140 Phaser 7500 Printer Service Manual...
3. Bend the center section of the Extension Tray (L2), remove the Rail at the rear followed by the Rail at the other side, and remove the Extension Tray (L2). Extension Tray L1 Extension Tray L2 s7500-201 Phaser 7500 Printer Service Manual 8-141...
Tray 1 Feed/ Nudger Motor Assembly to the Tray 1 Feeder Assembly together with the Ground Wire, and remove the Tray 1 Feed/ Nudger Motor Assembly. 5. Remove the Gear (29T/19T) and Gear (31T/15T). Gear(31T/15T) Gear(29T/19T) MPT (Tray 1) Feed/Nudger Motor Assy s7500-202 8-142 Phaser 7500 Printer Service Manual...
Page 705
When installing the Upper Frame Assembly to the Tray 1 Feeder Assembly, raise the Nudger Support such that the portion of the Lock Stopper is positioned at the inner side of the Frame. Frame Lock Stopper Nudger Support s7500-207 Phaser 7500 Printer Service Manual 8-143...
5. Pull out the shaft and remove the Actuator and Gear (19T). 6. Pull out and remove Sleeve Bearing #2 and the Nudger Cam from the shaft. Gear (19T) Actuator Shaft Nudger Cam Sleeve Bearing #2 Sleeve Bearing #1 s7500-206 Phaser 7500 Printer Service Manual 8-145...
4. Disconnect the wiring harness connector that is connected to the Left hand Cover Interlock Switch. 5. Release the hooks that secure the L/H Cover Interlock Switch and remove the Left Hand Cover Interlock Switch. Rear s7500-208 8-146 Phaser 7500 Printer Service Manual...
1. Open the Left Hand Cover Assembly. 2. Remove 1 screw (silver, 8mm) that secures the Lever to the Left Hand Cover Assembly. 3. Press the Lever in the direction of the arrow to remove the 2nd BTR Assembly. s7500-210 Phaser 7500 Printer Service Manual 8-147...
6. Turn the Front Support at the front counterclockwise by 90° and remove the Front Support from the hole of the Frame. 7. Lift up the Left Hand Cover Assembly while keeping it horizontal and remove it from the printer. s7500-211 8-148 Phaser 7500 Printer Service Manual...
2. Use a flat tip screwdriver to press the right and left holders inwards to release the hooks of the Pinch Chute Assembly, and remove the Pinch Chute Assembly. s7500-212 Replacement Note When installing the Pinch Chute Assembly, make sure that the springs are attached at the appropriate position. Phaser 7500 Printer Service Manual 8-149...
2. Unscrew 1 screw (silver, 8 mm) at the front of the Duplex Chute Assembly. 3. Rotate the Duplex Chute Assembly, align the boss at its front to the notch, and remove the Duplex Chute Assembly. s7500-213 8-150 Phaser 7500 Printer Service Manual...
1. Release the upper 2 hooks on the Left Hand Blind Cover to open it towards you, and pull out the lower 2 hooks from the holes of the Left Hand Cover Assembly to remove the Left Hand Blind Cover. s7500-214 Phaser 7500 Printer Service Manual 8-151...
Service Parts Disassembly REP 14.7 Upper Chute PL14.3.15 1. Open the Left Hand Cover Assembly. 2. Remove 4 screws (silver, 8mm) that secure the Upper Chute and remove the Upper Chute. s7500-215 8-152 Phaser 7500 Printer Service Manual...
3. Remove 2 screws (silver, 6mm) that secure the Front Bracket to the Left Hand Cover Assembly and remove the 2 Brackets together with the 2nd BTR Housing Assembly. 4. Remove the Rear Bracket. Brackets s7500-216 Phaser 7500 Printer Service Manual 8-153...
Page 716
Service Parts Disassembly 5. Remove the Front E-rings that secure the Retract Shaft Assembly. 6. Shift the 3 Sleeve Bearings to remove the Retract Shaft Assembly. Make sure the flag is out of the sensor s7500-217 8-154 Phaser 7500 Printer Service Manual...
Page 717
Note Note s7500-467 Replacement Note 2nd BTR Housing Assembly Rotate the CAM to the lowest position in order to secure the screws on the 2nd BTR Housing Assembly. Note s7500-468 Phaser 7500 Printer Service Manual 8-155...
Left Hand Cover Assembly. 3. Remove 2 screws (silver, 6mm) that secure the 2 Brackets to the Left Hand Cover Assembly and remove the 2 Brackets together with the 2nd BTR Housing Assembly. Brackets s7500-216 8-156 Phaser 7500 Printer Service Manual...
Page 719
5. Release the 3 hooks that secure the 2nd BTR Contact Retract Sensor and remove the 2nd BTR Contact Retract Sensor. s7500-218 Replacement Note When installing the 2nd BTR Housing Assembly, make sure that each spring is attached at the appropriate position. Note Note s7500-467 Phaser 7500 Printer Service Manual 8-157...
2. Remove the wiring harness from the Harness Guide. 3. Remove 4 screws (silver, 6mm) that secure the 2nd BTR Contact Retract Motor Assembly to the Left Hand Cover Assembly and remove the 2nd BTR Contact Retract Motor Assembly. s7500-219 8-158 Phaser 7500 Printer Service Manual...
Page 721
7. Remove the E-ring and remove the Gear (19). 8. Remove 2 screws (silver, 4mm) that secure the 2nd BTR Contact Retract Motor to the Motor Housing Assembly and remove the 2nd BTR Contact Retract Motor. s7500-220 Phaser 7500 Printer Service Manual 8-159...
1. Open the Left Hand Cover Assembly. 2. Remove 1 screw (silver, Tapped, 8mm) that secures the POB Sensor and remove the POB Sensor. 3. Disconnect the wiring harness connector that is connected to the POB Sensor. s7500-221 8-160 Phaser 7500 Printer Service Manual...
1. Loosen the 2 screws that secure the Duplex Assembly to the printer. 2. Tilt the Duplex Assembly towards you, lift it up and release the 2 hooks to remove it from the printer. s7500-209 Phaser 7500 Printer Service Manual 8-161...
When removing the Lever in the following step, be careful not to drop the spring. 3. Release the 2 hooks that secure the Latch Cover and remove the Latch Cover together with the Lever and the spring. Lever Latch Cover s7500-222 8-162 Phaser 7500 Printer Service Manual...
2. Remove 2 screws (silver, Tapped, 8mm) that secure the Motor Cover to the printer. 3. Release the Motor Cover from the protrusion of the Inner Chute Assembly and remove the Motor Cover. s7500-223 Phaser 7500 Printer Service Manual 8-163...
Page 726
Fan. 7. Remove 2 screws (silver, 6mm) that secure the Duplex Motor to the Gear Assembly. 8. Remove the Duplex Motor from the Gear Assembly. Gear Assembly Note: Idle Gear (13T/46T) Duplex Motor s7500-224 8-164 Phaser 7500 Printer Service Manual...
Motor Cover. Motor Cover Sensor Cover s7500-225 7. Remove 5 screws (silver, Tapped, 8mm) that secure the Inner Chute Assembly to the Duplex Assembly. 8. Remove the Inner Chute Assembly from the Duplex Assembly. s7500-226 Phaser 7500 Printer Service Manual 8-165...
2. Release the 3 hooks that secure the Sensor Cover to the Duplex Assembly and remove the Sensor Cover. 3. Pull out the Actuator Shaft from the 2 U-shaped grooves and remove the Actuator. 4. Remove the Spring from the Actuator. s7500-227 8-166 Phaser 7500 Printer Service Manual...
Page 729
5. Release the 3 hooks that secure the Duplex Wait Sensor and remove the Duplex Wait Sensor. 6. Disconnect the wiring harness connector that is connected to the Duplex Wait Sensor and remove the Duplex Wait Sensor. Duplex Wait Sensor Spring Actuator s7500-228 Phaser 7500 Printer Service Manual 8-167...
4. Remove the E-ring that secures the other Sleeve Bearing and remove the Sleeve Bearing. 5. While removing the belt from the pulley, remove the Duplex Roller 1 from the Duplex Assembly. 6. Remove the pulley from the Duplex Roller 1. s7500-230 8-168 Phaser 7500 Printer Service Manual...
5. Release the hook of the pulley and remove it. 6. Remove the Sleeve Bearing. 7. While removing the rear belt from the pulley, remove the Duplex Roller 2 from the Duplex Assembly. 8. Remove the pulley from the Duplex Roller 2. s7500-231 Phaser 7500 Printer Service Manual 8-169...
6. Slide the Duplex Roller 3 sideways, remove the parts that secure the Sleeve Bearing, and remove the Duplex Roller 3. 7. Remove the Gear Assembly from the Duplex Roller 3. 8. Remove the Sleeve Bearing from the Duplex Roller 3. s7500-232 8-170 Phaser 7500 Printer Service Manual...
3. Disconnect the wiring harness connector that is connected to the Duplex Cover Switch. 4. Release the 2 hooks that secure the Duplex Cover Switch to the Duplex Assembly and remove the Duplex Cover Switch. s7500-233 Phaser 7500 Printer Service Manual 8-171...
Clutch and the clamp of the printer and disconnect the wiring harness connector. 3. Remove 2 screws (silver, 8 mm) that secure the Bracket and remove the Bracket together with the Takeaway Clutch. s7500-234 8-172 Phaser 7500 Printer Service Manual...
Page 735
When installing the Takeaway Clutch, be sure to align and insert the 4 protrusions of the Takeaway Clutch into the 4 holes on the printer and the pin goes through the Clutch fork. s7500-235 Phaser 7500 Printer Service Manual 8-173...
5. Disconnect the wiring harness connector on the harness that is connected to the Regi Transport Assembly. 6. Remove 2 screws deeply recessed (silver, 8mm) that secure the Regi Transport Assembly to the printer. 7. Remove the Regi Transport Assembly from the printer. s7500-236 8-174 Phaser 7500 Printer Service Manual...
2. Disconnect the wiring harness connector on the harness that is connected to the Regi Clutch, and remove the harness from the Harness Guide. 3. Remove the E-ring that secures the Regi Clutch and remove the Regi Clutch. s7500-237 Phaser 7500 Printer Service Manual 8-175...
3. Remove 2 screws (silver, Tapped, 8mm) that secure the Inlet Chute Assembly and remove the Inlet Chute Assembly. s7500-238 4. Remove the Sensor Holder. 5. Release the 4 hooks that secure the Transparency Sensor and remove the Transparency Sensor. s7500-239 8-176 Phaser 7500 Printer Service Manual...
2. Disconnect the wiring harness connectors that are connected to the 2 sensors and remove the harness from the Harness Guide. 3. Remove 2 screws (silver, Tapped, 8mm) that secure the Inlet Chute Assembly and remove the Inlet Chute Assembly. s7500-238 Phaser 7500 Printer Service Manual 8-177...
Page 740
5. Open the 2 installation sections that support the Actuator Shaft and remove the Actuator. 6. Remove the Spring from the Actuator. 7. Release the 3 hooks that secure the Regi Sensor and remove the Regi Sensor. Note Spring Actuator Registration Sensor s7500-240 8-178 Phaser 7500 Printer Service Manual...
4. Remove 2 screws (silver, 8mm) that secure the Exit Assembly to the printer. 5. Raise the left side of the Exit Assembly, release the 3 tabs, and remove the Exit Assembly. Exit Assembly Chute s7500-241 Phaser 7500 Printer Service Manual 8-179...
5. Remove the Ground Bearing at the front from the installation section, then remove it together with the Exit Roll. 6. Remove the E-ring at the front, then remove the Ground Bearing from the Exit Roll. Pinch Roll Exit Roll s7500-242 8-180 Phaser 7500 Printer Service Manual...
3. Remove 2 screws (silver, 8mm) that secure the Exit Motor and release the belt to remove the Exit Motor. 4. Disconnect the wiring harness connector that is connected to the Exit Motor. Motor Cover Belt Exit Motor s7500-243 Phaser 7500 Printer Service Manual 8-181...
2. Rotate the Full Stack Actuator Assembly while lifting the rear of the assembly out of the printer. Push the assembly towards the rear to remove the assembly from the bearing. Rear Bearing s7500-520 8-182 Phaser 7500 Printer Service Manual...
Page 745
Service Parts Disassembly 3. Unplug the wiring harness connector. 4. Release the three tabs that secures the Sensor and remove the Full Stack Sensor. s7500-521 Phaser 7500 Printer Service Manual 8-183...
Page 746
1. Make sure the Spring is installed with the large area of the Actuator is positioned downward towards the tray. Full Stack Actuator Spring View s7500-522 2. Make sure the Pipe ACT Spring is installed over the Spring. s7500-523 8-184 Phaser 7500 Printer Service Manual...
Page 747
Service Parts Disassembly 3. Hook the Spring on to the Full Stack Shaft. Hook View Hook s7500-524 Phaser 7500 Printer Service Manual 8-185...
5. Remove the Waste Toner Pipe Assembly (REP 8.6, page 8-75). 6. Remove 2 screws (silver, 6mm) that secure the Main Power Switch Chassis Assembly and remove the Main Power Switch Chassis Assembly. s7500-244 8-186 Phaser 7500 Printer Service Manual...
Page 749
Service Parts Disassembly Replacement Note When installing the Main Power Switch Chassis Assembly, align the triangular mark of the Main Power Switch Chassis Assembly to the "T" mark on the Frame. Note s7500-469 Phaser 7500 Printer Service Manual 8-187...
2. Remove 1 screw (silver, 6mm) that secures the Cam Chassis Assembly and remove the Cam Chassis Assembly. s7500-245 Replacement Note Be sure to insert the Cam Chassis Assembly fully into the groove when installing the it. 8-188 Phaser 7500 Printer Service Manual...
1. Remove the Deve Plate Assembly (REP 5.4, page 8-49). 2. Disconnect the wiring harness connectors P/J238, P/J272, and P/J610. 3. Release the wiring harness from the clip. P/J272 P/J238 P/J610 Clamp Plate F Duct Assembly P2 s7500-504 Phaser 7500 Printer Service Manual 8-189...
Page 752
6. Remove 1 screw (silver, 6mm) that secures the MOB ADC Assembly to the printer. 7. Pull off the MOB ADC Assembly from the printer to remove it. s7500-246 8-190 Phaser 7500 Printer Service Manual...
Be careful not to bend the PWB when removing the PWB to prevent damaging the PWB. 6. Hold onto the Bracket tabs of the HVPS (Deve/ BCR) and pull it out towards you to remove the HVPS (Deve/ BCR). P/J460 s7500-247 Phaser 7500 Printer Service Manual 8-191...
3. Disconnect the wiring harness connector that is connected to the Front Cover Interlock Switch. 4. Release the hooks that secure the Front Cover Interlock Switch and remove the Front Cover Interlock Switch. s7500-248 8-192 Phaser 7500 Printer Service Manual...
2. Disconnect the wiring harness connector that is connected to the IBT Front Cover Switch. 3. Release the hooks that secure the IBT Front Cover Switch and remove the IBT Front Cover Switch. s7500-249 Phaser 7500 Printer Service Manual 8-193...
6. Remove 4 screws (silver, 6mm) that secure the Main LVPS to the printer and remove the Main LVPS. Clampx5 s7500-250 Replacement Note Be sure to align the 2 hooks on the printer frame with the hole on the LVPS Frame when installing the Main LVPS. 8-194 Phaser 7500 Printer Service Manual...
1. Disconnect the wiring harness connector that is connected to the LV Fan. 2. Remove 2 screw (silver, 6mm) that secure the LV Fan to the LV Fan Bracket and remove the LV Fan. s7500-251 Phaser 7500 Printer Service Manual 8-195...
3. Disconnect the 3 wiring harness connectors from the GFI. s7500-252 4. Remove 1 screw (silver, 6mm) that secures the Bracket and remove the Bracket. 5. Remove 2 screws (silver, M4 x 8mm) that secure the GFI and remove the GFI. s7500-253 8-196 Phaser 7500 Printer Service Manual...
1. Remove the Top Rear Cover and the Rear Cover (REP 19.6, page 8-217). 2. Remove the Right Cover (REP 19.8, page 8-219). 3. Remove 4 screws (silver, 6mm) that secure the MCU PWB Cover and remove the MCU PWB Cover. s7500-254 Phaser 7500 Printer Service Manual 8-197...
Page 760
8. Lift the clamp and remove the Flat Cable of the PWB Chassis Unit, and lift and pull the Harness Guide together that it is attached to. Connector x2 Cable Guide (Flat Cable) Cable Tie Drive Fan Dev Fan Connector x2 Release Clamp x3 Guide Clamp x1 s7500-255 8-198 Phaser 7500 Printer Service Manual...
Page 761
11. Fold a piece of paper multiple times and place it under the wires from the Motor Drive PWB. 12. The chassis unit can now be rotated approximately 90 degree to gain access to the components on the rear of the printer. s7500-256 Phaser 7500 Printer Service Manual 8-199...
6. Remove 3 screws (silver, 6mm) that secure the Backplane PWB, disconnect the wiring harness connector that is connected to the MCU PWB, and remove the Backplane PWB. MCU PWP Cover ESS Cover BP PWB EEPROM s7500-257 8-200 Phaser 7500 Printer Service Manual...
Page 763
When installing the Backplane PWB, align and insert the 2 protrusions of the Backplane PWB into the square holes on the Frame, and make sure that the PWB is fully inserted into the gap of the guide section. BP PWB s7500-258 Phaser 7500 Printer Service Manual 8-201...
1. Remove the Top Rear Cover and the Rear Cover (REP 19.6, page 8-217). 2. Remove 4 screws (silver, 6mm) that secure the MCU PWB Cover and remove the MCU PWB Cover. s7500-254 8-202 Phaser 7500 Printer Service Manual...
Page 765
BP PWB, and remove the MCU PWB. 8. Remove the EEPROM for transferring to the new PWB. MCU PWB MD PWB 416 411 415 431 EEPROM s7500-259 Replacement Note Be sure to update firmware after installing the MCU PWB. Phaser 7500 Printer Service Manual 8-203...
3. Remove 5 screws (silver, 6mm) that secure the Motor Drive PWB to the PWB Chassis Unit. 4. Lower the Motor Drive PWB, disconnect the wiring harness connector that is connected to the MCU PWB, and remove the Motor Drive PWB. MD PWB s7500-260 8-204 Phaser 7500 Printer Service Manual...
2. Disconnect the wiring harness connector that is connected to the TM Relay PWB. 3. Remove 2 screws (silver, 6mm) that secure the TM Relay PWB to the PWB Chassis Unit and remove the TM Relay PWB. s7500-261 Phaser 7500 Printer Service Manual 8-205...
4. Disconnect the wiring harness connector that connects the Drive Fan to the relay connector. 5. Remove 2 screws (silver, 32mm) that secure the Drive Fan and remove the Drive Fan. Label Drive Fan s7500-262 8-206 Phaser 7500 Printer Service Manual...
6. Open the Imaging Unit Cover, part way to first detent, and pull it towards you to remove it. 7. Remove 1 screw deeply recessed (silver, 8mm) that secures the Tension Lever and remove the Tension Lever. Tension Lever Imaging Cover s7500-263 Phaser 7500 Printer Service Manual 8-207...
Page 770
9. Remove 6 screws (silver, 8mm) that secure the Inner Cover Assembly to the printer. 10. Remove the Front Cover Assembly and the Inner Cover Assembly at the same time. Inner Cover Assembly Front Cover Assembly s7500-264 8-208 Phaser 7500 Printer Service Manual...
Page 771
4. Remove 1 screw (silver, Tapped, 8mm) that secures the Guide Assembly (PL 19.1.14) to the Front Cover Assembly and remove the Guide Assembly. Guide Assembly Front Cover Assembly Strip (B) Strip (A) s7500-265 Phaser 7500 Printer Service Manual 8-209...
Page 772
6. Remove the Front Cover Assembly. 7. Remove Strip (A) from the Inner Cover Assembly. 8. Remove the Plate (Y/M/C/K) from the Inner Cover Assembly. Plate (Y, M, C) Inner Cover Assembly Plate (K) Strip (A) Strip (A) s7500-266 8-210 Phaser 7500 Printer Service Manual...
6. Remove the Top Rear Cover and the Rear Cover (REP 19.6, page 8-217). 7. Remove the Front Left Cover (REP 19.7, page 8-218). 8. Remove the Exit Cover (REP 19.5, page 8-216). 9. Rotate the Paper Weight upwards. Phaser 7500 Printer Service Manual 8-211...
Page 774
11. Lift up the right side of the Top Cover Assembly to disconnect the Control Panel connector, release the 2 hooks in the rear and 1 hook on the left side, and remove the Top Cover Assembly. s7500-267 8-212 Phaser 7500 Printer Service Manual...
Page 775
Replacement Note Be careful not to pinch the Paper Weight when installing the Top Cover Assembly. Be sure to connect the 2 wiring harness connectors securely prior to installing the Control Panel. s7500-269 Phaser 7500 Printer Service Manual 8-213...
3. Remove 1 screw (silver, 8mm) that secures the Tray 1 Front Cover. 4. Slightly open the front side of the Tray 1 Feeder Assembly towards you and remove the Tray 1 Front Cover. MPT (Tray 1) Front Cover s7500-270 8-214 Phaser 7500 Printer Service Manual...
4. Release the 3 hooks on the inner side of the Left Rear Cover and remove the Left Rear Cover. s7500-271 Replacement Note Be careful not to pinch the wiring harness of the Tray 1 Feeder Assembly when installing the Left Rear Cover. Phaser 7500 Printer Service Manual 8-215...
2. Remove the Front Left Cover (REP 19.7, page 8-218). 3. Open the Left Hand Cover Assembly (Door A). 4. Remove the 3 screws (silver, 8mm) that secure the Exit Cover to the printer. 5. Remove the Exit Cover. s7500-272 8-216 Phaser 7500 Printer Service Manual...
5. While gently lifting up the Rear Cover, open the top part, release the 2 hooks at the bottom left/right of the Rear Cover, and remove the Rear Cover. Top Rear Cover Rear Cover s7500-273 Phaser 7500 Printer Service Manual 8-217...
1. Open the Front Door. 2. Remove 1 screw (silver, 8mm) that secures the Front Left Cover. 3. Release the 2 hooks of the Front Left Cover and remove the Front Left Cover. s7500-274 8-218 Phaser 7500 Printer Service Manual...
1. Pull out the Tray Assembly slightly. 2. Open the Front Door. 3. Remove 2 screws (silver, 8mm) that secure the Right Cover. 4. Release the 6 hooks of the Right Cover and remove the Right Cover. s7500-275 Phaser 7500 Printer Service Manual 8-219...
1. Loosen 2 screws that secure the Image Processor Board to the PWB Chassis Unit. s7500-456 2. Pull out the Image Processor (I/P) Board to remove it. s7500-457 Replacement Note After replacing the I/P Board, update the firmware to the latest version. 8-220 Phaser 7500 Printer Service Manual...
7500V, 220V Engine Note Not all of the serial number will be used. This is a buffer in case additional units are built by Fuji Xerox for each model of printer during pre-production. Production Units (MP Build) PPP1SSSSS SSSSS = Five digit numeric serial number based on the following table:...
Page 785
Parts List Examples RDX243072: Xerox Serial Number RDX: Product Code for the 110V Phaser 7500 2 = Revision Level 43072 = Serial Number for Phaser 7500 RXE299999: next printer Serial Number RXE335001 RDX: Product Code for the 220V Phaser 7500...
P2. Note Only parts showing part numbers are available for ordering by support. Parts not showing part numbers are available on the parent assembly. Abbreviations Abbreviation Meaning C-ring E-ring K-clip Screw Phaser 7500 Printer Service Manual...
Parts List General Overview Parts List 1.1 Parts Overview (1 of 5) PL 14.1 Navi 2.1(IOT) Navi 2.2(IOT) PL 13.1 Navi 2.3 (1TM) Navi 2.4 (3TM) s7500-001 Phaser 7500 Printer Service Manual...
Parts List Parts List 1.4 Parts Overview (4 of 5) Navi 2.3 PL11.1 PL11.6 PL11.7 PL11.7 PL11.7 PL11.6 PL11.1 PL11.1 PL11.1 PL11.5 PL11.5 PL11.7 s7500-004 Phaser 7500 Printer Service Manual...
Parts List Parts List 2.2 LPH (2 of 2) PL2.2 R i g h t R e a r s7500-007 9-12 Phaser 7500 Printer Service Manual...
Page 795
Parts List Parts List 2.2 LPH (2 of 2) Item Description Part Number LPH Harness Assembly 962K60144 Cable Holder Cable Holder Cable Holder LPH Rear PWB (REP 2.4, page 8-22) 960K36951 Phaser 7500 Printer Service Manual 9-13...
Parts List Parts List 3.3 Drive (3 of 3) PL3.3 R i g h t R e a r s7500-010 9-18 Phaser 7500 Printer Service Manual...
Page 801
8-35) (included in item 1) IBT Drive Motor Assembly (REP 3.10, page 8-36) (included in item 1) Drum/ Deve Drive Motor (Y, M, C) (REP 3.11, page 8-37) (included in item 1) Guard Gear 055E56040 Phaser 7500 Printer Service Manual 9-19...
Parts List Parts List 4.2 NOHAD (2 of 3) PL4.2 1 { 2-9 1 { 6,7 s7500-509 9-22 Phaser 7500 Printer Service Manual...
Page 805
Parts List 4.2 NOHAD (2 of 3) Item Description Part Number IBT Duct Assembly (items 2-9) Seal Clamp Wire Harness Connector Seal IBT Duct IBT Fan 1/2 927W00314 Screw Plate F Connector Duct P2 P2 Fan 927W00214 Phaser 7500 Printer Service Manual 9-23...
Parts List Transfer Parts List 6.1 Transfer (1 of 2) PL 6.1 PL 7.1 Item 1 10 (PL6.3) L e f t F r o n t s7500-015 9-30 Phaser 7500 Printer Service Manual...
Parts List Parts List 6.3 IBT Belt Unit (1 of 2) PL 6.3 8(PL6.4) L e f t F r o n t s7500-017 Phaser 7500 Printer Service Manual 9-33...
Page 816
Parts List 6.3 IBT Belt Unit (1 of 2) Item Description Part Number Handle Inlet Chute BUR Front Frame Roll Assembly IBT Belt Assembly (items 6, 7) 064K92661 IBT Belt TR0 Seal IBT Belt Assembly (PL 6.4, page 9-36) 9-34 Phaser 7500 Printer Service Manual...
Parts List Parts List 6.4 IBT Belt Unit (2 of 2) PL 6.4 (1/4Pcs.) (1/4Pcs.) L e f t F r o n t s7500-068 Phaser 7500 Printer Service Manual 9-35...
Page 818
Parts List 6.4 IBT Belt Unit (2 of 2) Item Description Part Number 1st BTR Roll 1st BTR Conductor Tension Spring Shaft Spring Spring Spring Spring Spring Spring Spring Spring Spring Adjust IBT Belt Assembly 9-36 Phaser 7500 Printer Service Manual...
Parts List Tray 2 - Tray Module (3T) (Option) Parts List 9.1 Tray 2 Feeder/ Tray 2 PL9.1 1,5,8-11 5(PL9.2) L e f t F r o n t s7500-021 9-42 Phaser 7500 Printer Service Manual...
Parts List Parts List 9.2 Tray 2 PL9.2 2-17 L e f t F r o n t s7500-022 9-44 Phaser 7500 Printer Service Manual...
Page 827
Gear (13T/60T) Gear (60T) Link Bottom Pad End Guide Side Guide (Front) Side Guide (Rear) End Actuator Side Actuator Bottom Plate Spring Side Actuator Roll Tray Front Cover Lever Latch Spring Label (Max) Rail Cover Phaser 7500 Printer Service Manual 9-45...
Parts List Parts List 9.5 Tray 2 Feeder Assembly (2 of 2) PL9.5 PL 13.3 Item 17,PL 13.4 Item 7, PL 14.2 Item 1 F r o n t R i g h t s7500-024 Phaser 7500 Printer Service Manual 9-49...
Page 832
Spur Gear (29T) Clutch Assembly (25T) (REP 9.15, page 8-88) Oneway Clutch (REP 9.15, page 8-88) Nudger Shaft Gear (25T) Retard Support Friction Clutch (REP 9.15, page 8-88) Spacer Retard Shaft Retard Bearing Spring Spring Spring 9-50 Phaser 7500 Printer Service Manual...
Tray 3/4/5 - Tray Module (3T) (Option) Parts List 10.1 Tray Module (3T) PL10.1 4,13-19 (PL10.3) 16 (Tray 2) L e f t F r o n t 17 (Tray 3) (PL10.2) 18 (Tray 4) s7500-025 Phaser 7500 Printer Service Manual 9-51...
Page 835
Parts List Parts List 10.2 Tray 3/4/5 PL10.2 2-23 3-18 L e f t F r o n t s7500-026 Phaser 7500 Printer Service Manual 9-53...
Page 836
Gear (13T) Gear (13T/60T) Gear (60T) Link Bottom Pad End Guide Side Guide (Front) Side Guide (Rear) End Actuator Side Actuator Bottom Plate Spring Side Actuator Roll Tray Front Cover Lever Latch Spring Label (Max) 9-54 Phaser 7500 Printer Service Manual...
Parts List Parts List 10.3 Tray 3/4/5 Feeder Assembly (1 of 2) PL10.3 (PL10.4) F r o n t R i g h t s7500-027 Phaser 7500 Printer Service Manual 9-55...
Page 838
Gear (31T) Spacer Bearing Drive Shaft Gear (13T) One way Clutch One Way Gear (Alternate) Helical Gear (25T) Helical Gear (29T/19T) Washer Harness Assembly (Motor1) Harness Assembly (Sensor1) Spring Roller Assembly (PL 10.4, page 9-58) 9-56 Phaser 7500 Printer Service Manual...
Parts List Tray Module (1T) (Option) Parts List 11.1 Tray Module (1T) PL11.1 3,10-13,15 L e f t F r o n t s7500-037 Phaser 7500 Printer Service Manual 9-67...
Page 850
End Size Label Tray 3 Paper Size Sensor 110K12100 Slide Lock Block Tray 3 Kit-STM (items 3, 10-13, 15) 604K52880 One Tray Module Option Complete 050K68710 One Tray Module Option Complete (Dell 7130) 059K76380 9-68 Phaser 7500 Printer Service Manual...
Parts List Tray 1 (MPT) Parts List 13.1 Tray 1 (MPT) (1 of 5) PL 13.1 (PL13.2) F r o n t R i g (PL13.5) s7500-046 9-74 Phaser 7500 Printer Service Manual...
Parts List Parts List 13.2 Tray 1 (MPT) (2 of 5) PL 13.2 4-13 17,18 (PL13.3) (PL13.4) L e f t F r o s7500-047 9-76 Phaser 7500 Printer Service Manual...
Page 859
MPT Feed/ Nudger Motor (items 17, 18) Bracket MPT Feed/ Nudger Motor (REP 13.3, page 8-132) Sensor Bracket MPT Nudger Position Sensor (REP 13.9, page 8-138) 930W00111 Top Cover (REP 13.5, page 8-134) Actuator No Paper 120E29441 Harness Holder Phaser 7500 Printer Service Manual 9-77...
Parts List Parts List 14.3 L/H Cover Assembly (1 of 2) PL14.3 1,2,8-12,15, PL 14.2 Item 12 PL 14.4 Item 1-3,17 (PL14.4) s7500-053 9-88 Phaser 7500 Printer Service Manual...
Parts List Parts List 14.5 Duplex Assembly (Option) (1 of 2) PL14.5 20 (8-9) 0 (PL14.5) (PL14.6) R i g h t s7500-055 9-92 Phaser 7500 Printer Service Manual...
Parts List Exit Parts List 17.1 Exit PL17.1 1 { 2-18 { 21-25 s7500-059 Phaser 7500 Printer Service Manual 9-99...
Page 882
Exit Motor (REP 17.3, page 8-181) Belt Motor Cover Wire Harness (Motor) Full Stack Sensor 930W00111 Wire Harness (Full Stack) Full Stack Shaft Spring Pipe Full Stack Actuator Bearing Full Stack Sensor Kit 675K82730 9-100 Phaser 7500 Printer Service Manual...
Page 898
Power Cord, Cable Assy, EUR, 220 V 152S06413 Power Cord, Cable Assy, UK, 220 V 152S06414 Power Cord, Denmark, 220V 152S06415 Power Cord, Switzerland, 220V 152S06416 Power Cord, 220 V 117E16210 Power Cord, 250 V/10A Europe 152S05108 9-116 Phaser 7500 Printer Service Manual...
Service Kits are developed to provide an easy means to obtain spare parts normally associated with larger assemblies. A number of Service Kits have been developed for the Phaser 7500. The following tables list the contents for each kit. Kits and Miscellaneous...
Page 900
Parts List 9-118 Phaser 7500 Printer Service Manual...
Plug/Jack and Wiring Diagrams In this chapter... • Plug/Jack Diagrams and Designators • Plug/Jack Locators • Notations Used in the Wiring Diagrams • General Wiring Diagrams • Print Engine Wiring Diagrams • Duplex Unit Wiring Diagram • Tray Module Wiring Diagrams Chapter...
Wire Harness (Drawer) (PL18.4.1) I-113 Internal connection of the Main Power Switch Chassis Assy (PL18.1.1) J-113 Internal connection of the Main Power Switch Chassis Assy (PL18.1.1) J-113 Internal connection of the Main Power Switch Chassis Assy (PL18.1.1) 10-2 Phaser 7500 Printer Service Manual...
Page 903
(Main Top) (PL18.4.4) G-165 Connection between the Toner CRUM [Toner Cartridge (K)] (PL5.1.1) and the Wire Harness (Main Top) (PL18.4.4) H-108 Connection between the ATC Sensor Assy (Y) (PL5.2.4) and the ATC PWB (PL5.2.18) Phaser 7500 Printer Service Manual 10-3...
Page 904
(PL9.4.6) and the Wire Harness (Feeder) (PL9.4.20) G-202 Connection between the MPT Feed Out Sensor (PL13.4.16) and the Wire Harness (MSI) (PL13.4.2) E-214 Connection between the POB Sensor (PL14.4.16) and the Wire Harness (LH Cover) (PL14.4.17) 10-4 Phaser 7500 Printer Service Manual...
Page 905
(C) (PL5.1.7) and the Wire Harness (Main RH) (PL18.4.3) G-166 Connection between the Toner Dispense Motor (K) (PL5.1.7) and the Wire Harness (Main RH) (PL18.4.3) H-138 Connection between the Fuser Fan (PL4.1.7) and the Wire Harness (Main LH) (PL18.4.2) Phaser 7500 Printer Service Manual 10-5...
Page 906
Clutch (PL3.2.12) and the Wire Harness (Main RH) (PL18.4.3) F-212 Connection between the Regi Clutch (PL15.2.4) and the Wire Harness (Reg) (PL15.2.13) I-156 Connection between the Takeaway Clutch (PL15.1.1) and the Wire Harness (Main RH) (PL18.4.3) 10-6 Phaser 7500 Printer Service Manual...
Page 907
Connection between the MCU PWB (PL18.3.6) and the Wire Harness (Main RH) (PL18.4.3) J-116 Connection between the MCU PWB (PL18.3.6) and the Wire Harness (Drawer) (PL18.4.1) G-118 Connection between the MCU PWB (PL18.3.6) and the BP PWB (PL18.3.2) Phaser 7500 Printer Service Manual 10-7...
Page 908
Wire Harness (Main RH) (PL18.4.3) F-128 Connection between the Motor Drive PWB (PL18.3.7) and the Wire Harness (Main LH) (PL18.4.2) C-129 Connection between the Motor Drive PWB (PL18.3.7) and the Wire Harness (Main LH) (PL18.4.2) 10-8 Phaser 7500 Printer Service Manual...
Page 909
LV Fan (PL18.1.13) G-168 Connection between the LPH Rear PWB (C) (PL2.2.5) and the Wire Harness (Main RH) (PL18.4.3) F-168 Connection between the LPH Rear PWB (M) (PL2.2.5) and the Wire Harness (Main RH) (PL18.4.3) Phaser 7500 Printer Service Manual 10-9...
Page 910
(PL13.5.9) and the Wire Harness (MPT) (PL13.4.2) J-141 Connection between the IBT 1 & IBT 2 Fans and the MCU E-212 Connection between the Wire Harness (Reg) (PL15.2.13) and the Wire Harness (Main LH) (PL18.4.2) 10-10 Phaser 7500 Printer Service Manual...
Page 911
Wire Harness (Main LH) (PL18.4.2) 5161 A-181 Connection between the Thermo Sensor (PL18.1.14) and the Wire Harness (Main RH) (PL18.4.3) 7003 D-135 Connection between the Wire Harness (BP) (PL18.3.3) and the Wire Harness (UI) (PL18.1.8) Phaser 7500 Printer Service Manual 10-11...
(PL14.6.25) and the Wire Harness (Dup) (PL14.6.27) I-307 Connection between the Duplex Motor (PL14.5.8) and the Wire Harness (Dup) (PL14.6.27) 4601 I-306 Connection between the Wire Harness (Dup) (PL14.6.27) and the IOT U303 C-105 Configuration Card connection 10-12 Phaser 7500 Printer Service Manual...
Connection between the STM PWB (PL11.5.4) and the Harness Assy (Motor2-STM) (PL11.5.6) F-325 Connection between the Harness Assy (Motor1- STM) and the Harness Assy (Motor2-STM) (PL11.5.6) F-325 Connection between the Harness Assy (Sensor1- STM) and the Harness Assy (Sensor2-STM) (PL11.5.5) Phaser 7500 Printer Service Manual 10-13...
(PL10.11.6) and the Harness Assy (FO) (PL10.11.9) H-341 Connection between the Tray 2 Feed/Lift Up Motor (PL10.3.3) and the Harness Assy (Motor1) (PL10.3.20) H-342 Connection between the Tray 3 Feed/Lift Up Motor (PL10.5.3) and the Harness Assy (Motor1) (PL10.5.20) 10-14 Phaser 7500 Printer Service Manual...
Page 915
(PL10.11.9) and the Harness Assy (Sensor2) (PL10.9.6) I-344 Connection between the Harness Assy (Sensor1) (PL10.7.21) and the Harness Assy (Sensor2) (PL10.9.6) I-343 Connection between the Harness Assy (FO) (PL10.11.9) and the Harness Assy (Sensor2) (PL10.9.6) Phaser 7500 Printer Service Manual 10-15...
Jumper Denotes the parts. PL X.Y.Z implies the item “Z” of plate (PL) “X.Y” Fuser in Parts List. PL X.Y.Z Subassembly 1 Denotes functional parts attached with functional parts name. Heater Subassembly 2 10-32 Phaser 7500 Printer Service Manual...
Page 933
The given voltage is for signal in high status. The arrow indicates the direction of signal. Function Logic 2 Denotes a connection between wires. Connection of Wires Denotes a Clutch or Solenoid. Solenoid/Clutch Denotes a Motor. Motor Phaser 7500 Printer Service Manual 10-33...
Page 934
Denotes an On-Off Switch (Temperature - normally close). Temperature Switch Denotes an NPN Photo-transistor. NPN Phototransistor Represents an interconnection between parts using wiring harness or wire. Interconnection Represents an interconnection which differs according to the specifications. Interconnection, Differing 10-34 Phaser 7500 Printer Service Manual...
Page 935
Interconnection, Conductive Part I/L +24 VDC Denotes DC voltage when the Interlock Switch in the MCU Board turns On. +5 VDC Denotes DC voltage. +3.3 VDC Denotes signal ground. Denotes analog ground. Denotes return. Phaser 7500 Printer Service Manual 10-35...
Reference Contents... • Phaser 7500 Menu Map • Service Diagnostics Menu Map • Service Diagnostic Tests and Utilities • Firmware Update • Obtaining Serial Back Channel Traces • Acronyms and Abbreviations Appendix...
Exits service diagnostics and reboots the printer. For Authorized Service Personnel Use Only. Service Menu functions are to be used by Xerox service personnel and au- thorized service providers only. The printer can be damaged by improper use of the built-in service tests.
The process is to print whatever test print is desired, allow the IOT to cycle down, run the dummy cycle, allow the IOT to cycle down, then select another test print or component test Phaser 7500 Printer Service Manual 11-5...
Page 964
Imaging or not: 100% fill on the whole area. Delivering Prints 6 pages of 100% solid fill for: Done Yellow, Magenta, Cyan, Black, Red, and Green. NOTE Select B-sized media to view complete print. 11-6 Phaser 7500 Printer Service Manual...
Page 965
Normal range for value is 0 - 989. No Paper is H | L Size SW repeats 5 times to display Nudge Position is H | L each switch. Size SW5 is H | L Phaser 7500 Printer Service Manual 11-7...
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Audible verification of motor Retract BTR 1 Retract function. First and second Bias BTR 2 Contact Transfer Roller retraction. BTR 2 Retract Duplex Motor Duplex Motor On | Off Audible verification of motor function. 11-8 Phaser 7500 Printer Service Manual...
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Clicking indicates clutch function. Clutch Registration Clutch Registration is Off | On Clicking indicates clutch function. Solenoid Tests - Tests the functionality of the solenoids. ADC Shutter ADC Shutter is Open | Closed Clicking indicates clutch function. Phaser 7500 Printer Service Manual 11-9...
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Tech Rep Fault Reset PASSED | FAILED Fuser paper winding, ATC Sensor fails, IBT belt home too long. To complete the clear, exit diagnostics to reboot the printer into either diagnostic or customer modes. 11-10 Phaser 7500 Printer Service Manual...
Page 969
Life parameters not confirmed values to the IOT NVRAM. Reboot into diagnostics and try again. A read-back of the data from the engine did not match what was sent. Reboot into service diagnostics and try again. Phaser 7500 Printer Service Manual 11-11...
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ATC tag and serial number data in NVRAM. Current data is read from the installed board and saved to NVRAM. Cannot erase NVRAM Attempt to erase NVRAM failed. Reboot into diagnostics and try again 11-12 Phaser 7500 Printer Service Manual...
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Use CANCEL to abort differ dependent on the chain-link. Use CANCEL to quit ccc = chain value ll = link value <value> is chain-link dependent Exit - Exits Service Diagnostics and reboots the printer. Phaser 7500 Printer Service Manual 11-13...
The WebUI method allows the user to perform the firmware update process using CWIS menu. Note Be sure to download the appropriate firmware file from the Xerox support web site. 1. Ensure the printer is connected to the computer with a network connection.
Service Mode inhibits automatic Startup page printing. Also, the Mode Select Port jumpers must remain in place to display the printer’s operating system console. Enable data capture by selecting "Capture Text" under the Transfer menu. Phaser 7500 Printer Service Manual 11-15...
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9. When the capture is complete, stop the data capture by selecting "Stop" under the Transfer menu. Copy and paste the capture into a program that retains the original time formatting in the LH column. 11-16 Phaser 7500 Printer Service Manual...
Color Pages Per Minute Counterclock-Wise Circuit Diagram Compact Disc Clutch CMYK Toner colors for the printer: Y=yellow, C=cyan, M=magenta, K=black (PostScript) Color Rendering Dictionary Customer Replaceable Unit CRUM Customer Replaceable Unit Meter/Memory Cassette Constant Velocity Transport Clockwise Phaser 7500 Printer Service Manual 11-17...
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Printer Controller Federal Communications Commission Feeder Field Engineer FFC Cable Final Integration Center FIFO First In First Out FPOT First Print Output Time FR/FRNT Front Field Replaceable Unit Giga Byte Ground HARN Harness 11-18 Phaser 7500 Printer Service Manual...
Page 977
Intermediate Belt Transfer Integrated Circuit ICDC Image Count Dispense Control Intermediate Drum Transfer International Electrotechnical Commission Interface Image Output Terminal - the ROS/Xerox/paper handling/fusing portion of the printer Image Processor Impression Per Minutes Internet Present Provider Internetwork Packet Exchange Image Quality...
Page 978
Pixel Count Dispense Control Printer Command Language Page Description Language Paper Handling Physical Layer Plug Jack (electrical connections) Printer Job Language Parts List POP3 Post Office Protocol version 3 PostScript Printer Description Pages Per Minute 11-20 Phaser 7500 Printer Service Manual...
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Service Location Protocol SNMP Simple Network Management Protocol Sensor Service Order Code Solenoid Single Tray Module Soft Touch Sensor Software Take-Away Toner Density Control Tray Module Toner TRNS Transport User Interface Universal Serial Bus Phaser 7500 Printer Service Manual 11-21...
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Reference 11-22 Phaser 7500 Printer Service Manual...
Page 981
Cyan Step Page, 1-28 Tray 5 Feed Out Sensor Fault History, operation, 2-54 Graphic Demonstration Page, 1-27 part number, 9-62 Information Pages, 1-27 removal, 8-101 Limit Sample Pages, 1-28 Magenta Step Page, 1-28 Phaser 7500 Printer Service Manual I – 1...
Page 982
8-207 part number, 9-106 Left Cover removal, 8-200 part number, 9-66 Boot Loader, removal, 8-109 Bottle Guide Assembly Left Rear Cover part number, 9-41 part number, 9-111 removal, 8-73 removal, 8-215 I – 2 Phaser 7500 Printer Service Manual...
Page 983
Duplex Jam Sensor Process 2 Fan testing, 11-7 part number, 9-23 wiring diagram, 10-39 Rear Fan testing, 11-8 testing, 11-8 fastener types EEPROM Posi-Drive screw types, error, precautions, LED EEPROM check, Fault History, Phaser 7500 Printer Service Manual I – 3...
Page 984
9-50 hidden service menu, 4-10 Filter Kit HVPS part number, 9-21 1st/ 2nd/ DTS Harness Kit operation, 2-49 part number, 9-69 part number, 9-32 Maintenance Kit removal, 8-65 part number, 9-29, 9-31 I – 4 Phaser 7500 Printer Service Manual...
Page 985
2-46 operation, 2-49 Exit Motor part number, 9-102 operation, 2-45 removal, 8-194 removal, 8-181 wiring diagram, 10-40, 10-50 wiring diagram, 10-43 Main Power Switch Chassis Assembly testing, 11-8 operation, 2-49 removal, 8-186 Phaser 7500 Printer Service Manual I – 5...
Page 986
Clutch tests, 11-9 hard faults, general status, 11-5 error display, main menu, LED blink patterns, maintenance, 11-10 types, Motors/Fans tests, 11-8 Health LED, NVRAM access, 11-10 indicators, Sensor/Switch tests, 11-7 I – 6 Phaser 7500 Printer Service Manual...
Page 987
Feeder Assembly Status Messages and Codes, 3-14 operation, 2-41 part number, 9-46 removal, 8-83 No Paper Sensor operation, 2-41 part number, 9-48 technical support, removal, 8-86 test print Service Diagnostics test prints, 11-5 Phaser 7500 Printer Service Manual I – 7...
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Sensor, 10-40 Sensor, 10-43 Process 2 Fan, 10-39 Registration Clutch, 10-43 voltage Registration Sensor, 10-43 power supply, 1-13 Single Tray Module, 10-55 Takeaway Clutch, 10-48 Toner CRUM, 10-39 Toner Dispenser Motor, 10-44 I – 8 Phaser 7500 Printer Service Manual...
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Index Toner Sensor, 10-51 Tray Module Relay Board, 10-54 Tray 10-52 Waste Toner Bottle Full Sensor, 10-48 Tray Module, 10-54 Phaser 7500 Printer Service Manual I – 9...
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Index I – 10 Phaser 7500 Printer Service Manual...
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