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Troubleshooting - Lenovo M820 Quick Start Manual

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Troubleshooting

Refer to the User Manual or Photo and Imaging help for more information.
Visit www.Lenovo.com.
© Copyright 2004 Lenovo (Beijing) limited
Problem:
The Check Print Cartridge message lights up after you insert
print cartridges.
Action:
Remove print cartridges. Make sure you remove all tape from
copper contacts. Close the door. Refer to Step 9.
Problem:
Paper jammed during print alignment.
Action:
Turn off the device and remove the back door. Gently remove
any paper. Turn the device on and carefully insert the paper.
Refer to Step 5.
Problem:
You did not see the screen telling you when to connect the USB
cable.
Action:
Remove, and then re-insert the Lenovo MFP Windows CD.
Refer to Step 14.
Problem:
The Windows Microsoft Add Hardware screen appears.
Action:
Click Cancel. Unplug the USB cable, and then insert the
Lenovo MFP Windows CD. Refer to Steps 14 and 15.
Problem:
The Device Setup Has Failed To Complete screen appears.
Action:
Verify that the control-panel overlay is firmly attached. Unplug the
Lenovo MFP and plug it in again. Check all connections. Make
sure the USB cable is plugged into the computer. Do not plug the
USB cable into a keyboard or non-powered hub. Refer to Steps
4 and 15.
Printed in Singapore or Malaysia.

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