Jabra Engage 50 II User Manual
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Jabra Engage 50 II User Manual

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Engage 50 II
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Summary of Contents for Jabra Engage 50 II

  • Page 1 Jabra Engage 50 II User manual...
  • Page 2 A third-party certification according to ISO 14024 Toward sustainable IT products Say hello to a more sustainable product IT products are associated with a wide range of sustainability risks throughout their life cycle. Human rights violations are common in the factories.
  • Page 3 ® © 2022 GN Audio A /S. All rights reserved. Jabra is a trademark of GN Audio A/S. MADE IN CHINA MODEL: HSC160;ENC160 Declaration of Conformity can be found on www.jabra.com/doc...
  • Page 4 5. How to use ......... 16 5.1 Jabra Engage 50 II Link controls (Microsoft Teams variant) 5.2 Jabra Engage 50 II Link controls (UC variant) 5.3 Reconfigure the button controls 5.4 Jabra Engage 50 II Link status LEDs 5.5 Busylight...
  • Page 5 5.7 Sidetone 5.8 Reverse audio channels 6. Software ........22 6.1 Jabra Direct 6.2 Jabra Xpress 6.3 Jabra Engage+ 6.4 Firmware update 7. Support ........24 7.1 FAQ 7.2 How to care for your device 7.3 Replacement accessories...
  • Page 6 1. Welcome Thank you for using the Jabra Engage 50 II. We hope you will enjoy it! Jabra Engage 50 II features • World’s best headset for clear customer calls • Real-time insights improve call quality • Comfort all day, with a secure, adaptive fit •...
  • Page 7 2. Jabra Engage 50 II overview 2.1 Stereo variant Jabra Engage 50 II with Link (Microsoft Teams version) USB-A USB-C Jabra Engage 50 II with Link (UC version) USB-A USB-C Jabra Engage 50 II (Headset only) USB-A USB-C...
  • Page 8 2.2 Mono variant Jabra Engage 50 II with Link (Microsoft Teams version) USB-A USB-C Jabra Engage 50 II with Link (UC version) USB-A USB-C Jabra Engage 50 II (Headset only) USB-A USB-C...

  • Page 9: Included Accessories

    2.3 Included accessories Carry pouch 2.4 Optional accessories Optional accessories and replacement parts (ear cushions, etc.) can be purchased online at jabra.com/accessories. 120cm USB-C to USB-A extension cable 120cm USB-C to USB-C extension cable...

  • Page 10: How To Wear

    3. How to wear Wear the Jabra Engage 50 II and adjust the headband for a more comfortable fit. For optimal comfort, the mono headset should be worn with the T-bar high on the side of the head, not on the ear.
  • Page 11 3.1 Position the microphone optimal call quality, position microphone close to the mouth (approx. 1/2” or 12mm). 1/2” or 12mm...

  • Page 12: How To Connect

    4. How to connect 4.1 Connect directly to a computer Plug the Jabra Engage 50 II into a USB port on your computer. Ensure the Jabra Engage 50 II is set as the default audio device for the speaker and microphone in your audio settings.
  • Page 13 Engage 50 II Link Connect the Jabra Engage 50 II with a Jabra Engage 50 II Link and then plug the Jabra Engage 50 II Link into a USB port on the computer. Ensure the Jabra Engage 50 II is set as the default audio device for the speaker and microphone in your audio settings.
  • Page 14 4.3 Connect to mobile devices Plug the Jabra Engage 50 II into a USB-C port on your mobile device. Not all USB-C devices or apps support an audio connection with the Jabra Engage 50 II.
  • Page 15 4.4 Connect using the extension cable Plug the Jabra Engage 50 II into the USB-C port on the extension cable, and then plug the extension cable into a USB-A or USB-C port on your computer, depending on which extension cable is used.

  • Page 16: How To Use

    The headset itself does not have call controls. When plugged into a computer, calls and music can be controlled using the computer, or by using a Jabra Engage 50 II Link. 5.1 Jabra Engage 50 II Link controls (Microsoft Teams variant)
  • Page 17 Programmable button Busylight on/off Enable/disable busylight (hold) Answer/End call 5.3 Reconfigure the button controls The Jabra Engage 50 II Link has four buttons that can be reconfigured using Jabra Direct or a Jabra SDK integration. • Mute button • Programmable button •...
  • Page 18 5.4 Jabra Engage 50 II Link status LEDs Microphone muted Call on hold Firmware updating Busylight on Busylight off Incoming call Active call Microsoft Teams notification Connected to Microsoft Teams...
  • Page 19 5.5 Busylight The busylight LED on the headset indicates to colleagues when you are on a call or busy.
  • Page 20 5.6 SmartRinger When the headset is lying flat on a desk, incoming calls will play a ringtone from the Jabra Engage 50 II Link. select ringtone, press both programmable buttons at the same time to cycle between 3 possible ringtones. A new ringtone can only be selected when not on a call.
  • Page 21 Sidetone settings can be configured using Jabra Direct. 5.8 Reverse audio channels It is possible to reverse the left and right audio channels in the stereo headset. This setting can be configured using Jabra Direct.
  • Page 22 6. Software 6.1 Jabra Direct Jabra Direct is free computer software designed to support, manage, and enable optimal functionality for your Jabra devices. Download via jabra.com/direct 6.2 Jabra Xpress Jabra Xpress is free computer software designed to manage, update and maintain multiple Jabra devices.

  • Page 23: Firmware Update

    During the firmware update process, the LEDs on the Jabra Engage 50 II will light up pink. Do not disconnect the Jabra Engage 50 II during the firmware update process.
  • Page 24 7. Support 7.1 FAQ View the FAQs on Jabra.com/help/engage50II 7.2 How to care for your device • It is recommended to keep the headset between -5°C and 55°C (23°F and 131°F). • If the headset or Link become dirty, it is...

  • Page 25: Replacement Accessories

    7.3 Replacement accessories Replacement or additional accessories can be purchased online at jabra.com/accessories. Carry pouch Ear cushions Jabra Link 50 II (USB-A/USB-C) 120cm USB-C to USB-C 120cm USB-C to USB-A extension cable extension cable...

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