Messaging Issues - Motorola moto e22 User Manual

Fix issues : App issues
4. Use safe mode to see if apps you installed are causing the issue and uninstall as needed.
If the camera works correctly in safe mode, a third-party app is probably causing the issue.
5. If you're storing photos/videos on your SD card,
getting the error. If so, replace the SD card with a new card. Make sure the new card is certified A1 and
has a fast write speed.
Error: Camera busy
This error can occur if you use the camera in one app and then switch to another app that requires
permission to access the camera.
After each troubleshooting step, check to see if the issue is fixed:
1. Turn your phone off and then on again.
2. Check which apps have
Settings > Apps > Camera
Review the list of the apps on your phone that request camera access and remove access for apps that
look suspicious or that you don't use.
3. Clear the cache and data
Error: Trash is full
If you're getting messages about the trash being full:
1. Open the Gallery app.
2. Touch Folders > Trash > Empty trash.
3. Touch Empty to confirm the deletion.

Messaging issues

If you're having issues
1. Check for updates to your messaging
2. Check if a software update
3. Turn your phone off and then on again.
4. If the issue persists, follow the steps below for specific issues. After each troubleshooting step, check to
see if your issue is fixed.
Red ! on text message
If you see , your text message was not sent.
1. Check your signal strength:
•
Weak signal from your cellular provider is a common cause of unsent messages. In the
see how many bars your network connection has. If you see only one or two bars, change locations
to improve your signal strength, particularly if you are indoors.
2. Open the conversation and
permission to access the camera.
for the Camera app.
sending or receiving
app.
is available for your phone.
resend the message.
remove the card and see if you can take photos without
messages, try the following:
203
status bar,