Upgrade Instrument Firmware
Telestream releases updates to product firmware to add new features or to fix reported
problems. Check the Telestream website regularly for new firmware releases.
Before You Begin
You do not need to perform a firmware upgrade if the instrument has the latest version
of firmware already installed. To determine if the firmware on your instrument must be
upgraded:
1. Power on the instrument.
2. Verify the current software version installed on the instrument:
a. Select the Settings icon (
b. Select Utilities to open the Utilities submenu.
c. Select Version to open the Version display.
d. In the Software section, make a note of the version number installed on the
instrument.
Instrument firmware version number
3. Verify the latest version of firmware at the Telestream website:
a. Use a web browser and go to the Telestream website software page:
www.telestream.net/video/resources.htm#Software.
b. Select the product and model title that best matches your instrument (such as
PRISM) and in the list, find the software-upgrade package for your instrument.
c. Note the latest version number of the software-upgrade package(s).
Website firmware version number
4. If the latest firmware version at the website is newer than the version on your
instrument, you should upgrade the firmware.
5. Click the Firmware Release version for your instrument to download the update.
Caution: After the instrument has started the upgrade process, DO NOT remove
power from the instrument. If you do, the instrument flash will be corrupted. The
instrument must be sent to a Telestream factory service center to have the
system firmware restored.
6. Go to
Note: The time required to complete the upgrade is about 15 minutes.
If you want the details of what has changed in the release, download the Release Notes
for the version.
PRISM MPI-MPX User Manual
Upgrade
Firmware.
Upgrade Instrument Firmware
) to open the Settings menu.
Configure the Instrument
133
Need help?
Do you have a question about the PRISM MPI and is the answer not in the manual?
Questions and answers