Keyspan USA-19H Manual
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Keyspan USA-19H Manual

Usb serial adapter for windows-v3.4
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Keyspan:USB Serial Adapter for Windows-v3.4 Manual
This User Manual applies to the Keyspan USB Serial Adapter Software for Windows.
Rev 03jul13
Table of Contents
•
Introduction
•
Capabilities
•
Installation Instructions
•
Configuring Your Serial Device
•
Keyspan Serial Assistant
•
Problem Solving
•
Appendices
•
Frequently Asked Questions (FAQs)
•
Compatibility List for Windows
•
Configuration Examples for Windows
•
Serial Port Pin Outs
•
LED Behavior
•
TX Ack Advance
•
Notices
•
Keyspan Warranty Information
•
Support Information
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  • Page 1 Configuring Your Serial Device • Keyspan Serial Assistant • Problem Solving • Appendices This User Manual applies to the Keyspan USB Serial Adapter Software for Windows. Rev 03jul13 Table of Contents • Frequently Asked Questions (FAQs) • Compatibility List for Windows •...
  • Page 2 1.1 - Introduction Looking for a way to connect your serial devices to a USB port on your USB equipped Windows computer? The Keyspan USB Serial Adapter is a simple, inexpensive, and reliable way to make this connection. The Adapter plugs into any USB port on your PC. It provides one DB9 serial port which can be used to connect to your Palm Organizer, WindowsCE device, Wacom tablet, and many other serial devices.
  • Page 3 USB Serial Adapter. Keyspan USB Serial Adapter Port The DB9 port on the Keyspan Adapter is seen as a COM port by Windows. The Keyspan COM port is interfaced via the "Win32 Communications API" and is then available to any program that accesses COM ports via this API.

  • Page 4: Installation Instructions

    Turn your computer ON. When your computer starts up, place the Keyspan USB Serial Adapter CD into the CD-ROM drive. This will open the Keyspan USB Serial Adapter CD browser (Note: you can manually start the CD browser by locating and running the "...
  • Page 5 Step 4 Connect the USB cable to the Adapter (if necessary) If your Keyspan adapter does not have an attached USB cable, attach the included USB cable into the Keyspan adapter's USB port. Step 5 Connect the Adapter to your USB port Attach the Adapter to your computer by connecting the Adapter's USB cable into any built-in USB port on your computer or USB Hub.

  • Page 6: Configuring Serial Device

    If your have a Keyspan product that has more than one serial port, please note which Keyspan serial port your serial device is connected to (the serial port on the Keyspan product, not your USB ports on your computer or USB hub). This information will become useful as we start Configuring Your Serial Device's Software.
  • Page 7 The COM port number is the address of the Keyspan serial port. In order for any serial device to communicate via the Keyspan adapter, that serial device's software must be told to use the Keyspan COM port number.
  • Page 8 COM port numbers, a place to type in a COM port number, or some combination of both. At this point, you have to select or enter COM port number of the Keyspan serial adapter you are connecting to. Please note that you can see the COM port number in the Adapter Status tab in Keyspan Serial Assistant.

  • Page 9: Keyspan Serial Assistant

    Problem Solving Explanation of Assistant Features The following is a description of all the relevant text boxes and menus found in the Keyspan Serial Assistant. You can also obtain this information by turning on the 'Enable Tool Tips' check box in the Help tab in the Assistant window.

  • Page 10: Adapter Status Tab

    Status.(IDLE or BUSY). If you have several Keyspan adapters of the same type, they will all show up in this tab. This is also the first place to check to see if your Keyspan adapter is working properly. If your Keyspan adapter does not show up in the Adapter Status tab, please proceed Problem Solving section in this manual for further instructions.

  • Page 11: Properties Tab

    Adapter pull down menu The Adapter pull down menu is used to select which USB Serial Adapter you would like to configure. If you only have one Keyspan USB Serial Adapter, you will not need to change the selection.
  • Page 12 Port pull down If you have more than one serial port on your Keyspan adapter, the Port pull down menu allows you select which serial port you want to modify or test. You can also see the serial port's COM port number and its COM port status next to the Port pull down menu.
  • Page 13 Update Configuration button The Update Configuration button updates the Keyspan adapter with the changes you have made in the Properties tab. Please note that these changes will take effect when you click the Update Configuration button.

  • Page 14: Port Mapping Tab

    Keyspan:USB Serial Adapter for Windows-v3.4 Manual The Port Mapping tab in the Keyspan Serial Assistant allows you to change how COM port numbers are assigned to your Keyspan adapter. The following is an explanation of the items in this tab.
  • Page 15 The Adapter Port Mapping Mode box allows you to change the behavior of how Keyspan COM port numbers are assigned when you connect the Keyspan adapter to a different USB port than the one it was originally connected to.
  • Page 16 Delete All Keyspan USB Serial Adapter Port Mappings button The Delete All Keyspan USB Serial Adapter Port Mappings button clears the Windows registry of all Keyspan USB Serial Adapter COM port numbers and Keyspan USB information. This allows Windows to create new COM port assignments.

  • Page 17: Diagnostics Tab

    Adapter Status/Error log Log Window The Adapter Status / Error Events box displays the status of your Keyspan adapter hardware and software. It detects if the Keyspan driver is installed and whether or not a Keyspan adapter is connected.
  • Page 18 Keyspan:USB Serial Adapter for Windows-v3.4 Manual the Log Debug Events check box Enable or check the Log Debug Events check box to display all of the Keyspan adapter's debug events as well as the driver events. This option can be turned on and off.

  • Page 19: Help Tab

    Help Tab the Help tab The Help tab in the Keyspan Serial Assistant displays the version numbers if the different components in your Keyspan USB Serial Adapter installation. You can also enable Tool Tips (on screen help), read your Keyspan adapter's User's Manual, or go to Keyspan's home page.

  • Page 20: Hardware Troubleshooting

    Step 3 Check Your Serial Device's Software Configuration Check to see if your serial device's software is configured to use the Keyspan port . Please refer to your serial device's documentation for instructions on how to select/switch/configure a serial port in that software.
  • Page 21 Step 4. Step 4 Use Your Serial Device If you have followed all of the above steps and are still having problems with your Keyspan USB Serial Adapter, contact Keyspan Tech Support for further assistance.
  • Page 22 Keyspan:USB Serial Adapter for Windows-v3.4 Manual 7.1 - Appendices - This User Manual applies to the Keyspan USB Serial Adapter Software for Windows. Rev 03jul13 • Frequently Asked Questions (FAQs) Frequently Asked Questions • Compatibility List for Windows List of serial devices that have been tested with Keyspan serial adapters...

  • Page 23: A - Frequently Asked Questions (Faqs)

    Frequently Asked Question List How do I configure my serial device to recognize the Keyspan To configure any serial device to use a serial port on any Keyspan USB Serial Adapter, you must: 1. Locate the software that controls your serial device.
  • Page 24 7.1.b - Compatibility List for Windows The following is a list of serial devices that have been tested with various Keyspan Serial Products on Windows. This list is intended to be used as reference guide and not as complete compatibility list.
  • Page 25 Modems (serial) Compatibility List for Windows - Notes RIM Blackberry Modems (serial) This User Manual applies to the Keyspan USB Serial Adapter Software for Windows. Rev 03jul13 • USA19 - If you have a Keyspan USB PDA Adapter, model number USA-19, the Blackberry Desktop Manager v2.1 is not able to communicate with...
  • Page 26 For the configuration examples for other operating system (ie Mac OS, Mac OS X, etc.), please refer to the user manual for that platform or visit our web site at: http://www.keyspan.com This User Manual applies to the Keyspan USB Serial Adapter Software for Windows. Rev 03jul13 Page 26...

  • Page 27: Palm Desktop

    'Adapter Status' tab box. You should also see the COM port number (ie COM1, COM2, etc.) and the COM Port Status.(IDLE or BUSY). If you see either of these messages, note the Keyspan COM port number (ie COM1, COM2, etc.) and its COM Port Status.(IDLE or BUSY). Proceed to Step 2.
  • Page 28 HotSync menu & Setup selection in the Palm Desktop software Once the HotSync® Manager application is opened, you will be presented with the HotSync Setup window. the HotSync Setup window This User Manual applies to the Keyspan USB Serial Adapter Software for Windows. Rev 03jul13 Page 28...
  • Page 29 In the HotSync Setup window, click on the Local tab. This will display the Serial port and Speed pull down menus. Select your Keyspan COM port in the Serial port pull down menu (see step 1 in this example). Select 'As Fast As Possible' from the Speed pull down menu.

  • Page 30: Serial Port Pin Outs

    Keyspan:USB Serial Adapter for Windows-v3.4 Manual 7.1.d - Serial Port Pin Outs The pin assignments for the Keyspan USB Serial Adapter's male DB9 port are illustrated below: In order to ensure compliance with emission specifications, cables should be shielded using braided shields and metal hoods with complete 100% contact between the shields and hoods.

  • Page 31: Led Behavior

    Keyspan:USB Serial Adapter for Windows-v3.4 Manual 7.1.e - LED Behavior The Keyspan USB Serial Adapter part number USA-19HS comes equipped with a green LED light that reports the status of the Keyspan adapter USB hardware and serial port. The following table shows all of the possible states of these LED light and what they mean:...
  • Page 32 (continued on next page...) This User Manual applies to the Keyspan USB Serial Adapter Software for Windows. Rev 03jul13 Page 32...
  • Page 33 (in which case, great!), causes problems (in which case, don't use it), or doesn't make any difference (in which case it doesn't matter what you do). This User Manual applies to the Keyspan USB Serial Adapter Software for Windows. Rev 03jul13...
  • Page 34 • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult InnoSys Incorporated or an experienced radio/TV technician for help. (continued on next page...) This User Manual applies to the Keyspan USB Serial Adapter Software for Windows. Rev 03jul13 Page 34...
  • Page 35 Cet appareil numerique de la classe B respecte toutes les exigences du Reglement sur le material brouilleur du Canada. VCCI Voluntary Control Council for Interference from Information Technology Equipment Class B ITE (continued on next page...) This User Manual applies to the Keyspan USB Serial Adapter Software for Windows. Rev 03jul13 Page 35...

  • Page 36: Australia/New Zealand

    Trademarks KEYSPAN is a trademark of InnoSys Inc. Mac and Mac OS are trademarks of Apple Computer, Inc., used under license. Apple and Macintosh are registered trademarks of Apple Computer, Inc., registered in the USA and other countries. Palm, PalmPilot, and Palm III are trademarks of Palm Computing Corp., 3Com Corporation, or is subsidiaries.
  • Page 37 Product or return them to KEYSPAN. License Grant Upon receipt of full payment for this product, KEYSPAN grants you a non exclusive license to: • Use one copy of the Software on a single computer ("Dedicated Computer") • Make one copy of the Software for archival purposes, or copy the Software onto the hard disk of your computer and retain the original for archival purposes.

  • Page 38: No Liability For Consequential Damages

    KEYSPAN within 90 days of the date you received the Product. If KEYSPAN is unable to make the Product conform to the above warranty, KEYSPAN, at its option, will refund all or a fair portion of the price you paid for this package. Any replacement software will be warranted for the remainder of the original 90 day warranty period or for 30 days from the date your received the replacement, whichever is longer.
  • Page 39 Keyspan:USB Serial Adapter for Windows-v3.4 Manual except by written agreement dated subsequent to the date of this agreement and signed by an authorized KEYSPAN representative. KEYSPAN is not bound by any provision of any purchase order, acceptance, confirmation, correspondence, or otherwise, unless KEYSPAN specifically agrees to the provision in writing.

  • Page 40: Contacting Support

    Keyspan:USB Serial Adapter for Windows-v3.4 Manual 7.1.z - Support Information Contacting Support If you require assistance with any Keyspan product, you may contact us by one of the following ways: • web/email: • fax: • telephone : (tech support) International Support Options If you live outside of the United States and require assistance with your Keyspan product, please contact the Keyspan's distributor in your country for technical support in your language.

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