Reset Your Safe - Motorola Bolt Smart Safe User Manual

ITSmart Security, LLC
-or-
If the App is closed on your smartphone, and you are not getting system notifications (alerts and
reminders), open the Motorola Smart Safe App in "Settings" on your smartphone and ensure that
"Allow Notifications" is on.
-lastly-
If either solution above does not work, delete the Motorola Smart Safe app on your smartphone
and reinstall it directly from either the App Store® or Google Play™. When installing, if prompted,
make sure to click "YES" to allow push notifications.

Reset your safe

So Reset
(always try this first)
Restarts the device and keeps all settings, including the latest firmware version installed. Open
the Smart Safe door, remove the battery cover for 5 seconds, reinstall/close the battery cover.
Hard Reset
(try this if the So Reset does not work)
So Reset plus erases all of the stored Wi-Fi settings only. Keeps the latest firmware version
installed. Open the Smart Safe door, remove the battery cover for 5 seconds, press and hold
down the "CLR" key on the keypad, reinstall/close the battery cover while continuing to hold the
"CLR" key. Once the battery cover is firmly closed, and you hear the lock motor churn, release the
"CLR" key, and you will hear the motor churn again, and the LEDs will begin to light up.
Combined Reset
(try this if the hard reset does not work)
Hard Reset plus resets the Wi-Fi Router and Modem. Keeps the latest firmware version installed.
Perform a Hard Reset (as described above) and then,
Cycle the power "off" and "on" for both your modem and wireless router according to the
manufacturer's instructions. This is simply unplugging, waiting 10 seconds, and plugging back in
your equipment in almost all cases. In some cases, you may have just one device that is a
combined modem & wireless router, and in this case, you only need to reset (unplugging, waiting
10 seconds, and plugging back in) that single device.
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