Dell OptiPlex 3240 All-In-One Owner's Manual

Dell OptiPlex 3240 All-In-One Owner's Manual

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Dell OptiPlex 3240 All-In-One
Owner's Manual
Regulatory Model: W14B
Regulatory Type: W14B001

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Summary of Contents for Dell OptiPlex 3240 All-In-One

  • Page 1 Dell OptiPlex 3240 All-In-One Owner's Manual Regulatory Model: W14B Regulatory Type: W14B001...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell ™...
  • Page 3: Table Of Contents

    Contents 1 Working on your computer.................6 ....................6 Before working inside your computer ..........................7 Recommended tools ........................7 Turning off your computer .....................8 After working inside your computer .......................... 8 Important Information 2 Removing and installing components.............. 9 ..........................9 Removing the stand ..........................
  • Page 4 ......................26 Removing the intrusion switch ......................27 Installing the intrusion switch ..............28 Removing the On-Screen Display (OSD) buttons board ....................... 28 Installing the OSD buttons board ......................29 Removing the coin cell battery ......................29 Installing the coin cell battery ........................29 Removing the processor ........................
  • Page 5 ..........................53 Cards specifications ..........................53 Display specifications ...........................53 Drives’ specifications ..................... 53 Port and connector specifications ........................... 54 Power specifications ......................54 Camera (optional) specifications ..........................54 Stand specifications ........................55 Physical specifications ......................55 Environmental specifications 5 Contacting Dell....................57...
  • Page 6: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 7: Recommended Tools

    Disconnect all network cables from the computer. Disconnect your computer and all attached devices from their electrical outlets. Press and hold the power button while the computer is unplugged to ground the system board. Remove the cover. CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer.
  • Page 8: After Working Inside Your Computer

    Connect your computer and all attached devices to their electrical outlets. Turn on your computer. If required, verify that the computer works correctly by running Dell Diagnostics. Important Information NOTE: Avoid using the touchscreen in dusty, hot, or humid environments.
  • Page 9: Removing And Installing Components

    Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Removing the stand Follow the procedures in Before Working Inside Your Computer. Place the computer on a flat surface with the display side facing downwards. To release the stand: a.
  • Page 10: Installing The Stand

    Installing the stand Align the stand and slide it on the back of the computer. Press the cover attached to the stand, until it snaps in. Follow the procedure in After Working Inside Your Computer. Removing the cable cover Follow the procedures in Before Working Inside Your Computer.
  • Page 11: Installing The Cable Cover

    Installing the cable cover Align the notches on the cable cover to the holes on the computer and press down, until it snaps in. Tighten the screw to secure the cable cover to the computer. Install the stand. Follow the procedures in After Working Inside Your Computer.
  • Page 12: Installing The Back Cover

    Installing the back cover Align the notches on the back cover to the holes on the computer and press it until it snaps in. Install the: cable cover stand Follow the procedure in After Working Inside Your Computer. Removing the speaker cover Follow the procedure in Before Working Inside Your Computer.
  • Page 13: Installing The Speaker Cover

    Slide and remove the speaker cover from the computer. Installing the speaker cover Align the speaker cover to its position on the back of the computer. Tighten the screws to secure the speaker cover to the computer. Install the: back cover cable cover stand Follow the procedure in...
  • Page 14: Removing The Hard-Drive Assembly

    Removing the hard-drive assembly Follow the procedure in Before Working Inside Your Computer. Remove the: stand back cover To remove the hard-drive assembly from the chassis: a. Press the tab on the bracket and slide the hard-drive assembly until the tabs are released from either side of the assembly [1].
  • Page 15: Installing The Hard-Drive Assembly

    Installing the hard-drive assembly Align the hard drive until the notches are aligned and the hard drive is secured in the bracket. Place the hard drive on the hard-drive cage, until the notches are aligned and it snaps in. Install: back cover stand Follow the procedure in...
  • Page 16: Installing The Optical-Drive Assembly

    Installing the optical-drive assembly Tighten the screws to secure the bracket to the optical drive. Insert the optical-drive assembly into the drive slot, until it snaps in. Install the: back cover stand Follow the procedure in After Working Inside Your Computer.
  • Page 17: Installing The System-Board Shield

    Installing the system-board shield Align and slide the system-board shield until it snaps in. Install the: back cover stand Follow the procedure in After Working Inside Your Computer. Removing the heat sink Follow the procedure in Before Working Inside Your Computer.
  • Page 18: Installing The Heat Sink

    Installing the heat sink Align and place the heat sink in the slot. Tighten the screws to secure the heat sink to the computer. Install the: system-board shield back cover stand Follow the procedure in After Working Inside Your Computer. Removing the WLAN card Follow the procedure in Before Working Inside Your...
  • Page 19: Installing The Wlan Card

    Installing the WLAN card Align the WLAN card to the connector on the system board. Tighten the screw to secure the WLAN card to the system board. Connect the antenna cables to the connectors on the WLAN card. Install the: system-board shield back cover stand...
  • Page 20: Installing The Speaker Module

    Installing the speaker module Align the speaker module on the slot in the chassis. Tighten the screws to secure the speaker to the chassis. Thread the speaker cables through the retention clips. Connect the speaker cable to the connector on the system board. Install: system-board shield speaker cover...
  • Page 21: Installing The Converter Board

    To remove the converter board: a. Remove the screws that secure the converter board to the chassis [1]. b. Lift the converter board away from the chassis [2]. Installing the converter board Place the convertor board in its slot. Tighten the screws to secure the converter board to the chassis. Connect the converter-board cable and display-backlight cable to the connectors on the converter board.
  • Page 22: Removing The Power Supply Unit (Psu)

    Removing the Power Supply Unit (PSU) Follow the procedure in Before Working Inside Your Computer. Remove the: stand back cover cable cover speaker cover system-board shield To disconnect the cables from the PSU: a. Unthread the power-supply cables from the retention clips in the chassis [1]. b.
  • Page 23: Installing The Power Supply Unit (Psu)

    To remove the PSU: a. Remove the screw that secures the PSU to the chassis [1]. b. Slide the PSU and lift it away from the chassis [2]. Installing the Power Supply Unit (PSU) Place the PSU on the chassis. Tighten the screw to secure the PSU to the chassis.
  • Page 24: Removing The Vesa Mount Bracket

    Install the: system-board shield speaker cover cable cover back cover stand Follow the procedure in After Working Inside Your Computer. Removing the VESA mount bracket Follow the procedure in Before Working Inside Your Computer. Remove the: stand back cover system-board shield power-supply unit To remove the VESA mount bracket: a.
  • Page 25: Removing The Processor Fan

    Follow the procedure in After Working Inside Your Computer. Removing the processor fan Follow the procedure in Before Working Inside Your Computer. Remove the: stand back cover system-board shield power-supply unit VESA mount bracket To remove the processor fan: a. Disconnect the processor-fan cable from the connector on the system board [1]. b.
  • Page 26: Removing The Memory Module

    Removing the memory module Follow the procedure in Before Working Inside Your Computer. Remove the: stand back cover system-board shield Pry the retention clips away from the memory module until it pops-up. Lift and remove the memory module from its connector. Installing the memory module Align the notch on the memory-card with the tab in the system-board connector.
  • Page 27: Installing The Intrusion Switch

    To remove the intrusion-switch: a. Remove the screw that secures the intrusion switch to the chassis [1]. b. Slide and lift the intrusion switch to remove it from the computer [2]. Installing the intrusion switch Place the intrusion switch in the slot on the computer. Tighten the screw to secure the intrusion switch to the chassis.
  • Page 28: Removing The On-Screen Display (Osd) Buttons Board

    Removing the On-Screen Display (OSD) buttons board Follow the procedure in Before Working Inside Your Computer. Remove the: stand back cover optical drive To remove the OSD buttons board: a. Remove the screw to remove the metal plate that secures the OSD buttons board to the computer [1].
  • Page 29: Removing The Coin Cell Battery

    Removing the coin cell battery Follow the procedure in Before Working Inside Your Computer. Remove the: stand back cover system-board shield Press the latch to release the coin cell battery and remove it from the computer. Installing the coin cell battery Insert the coin cell battery into its slot on the system board, until it fits securely.
  • Page 30: Installing The Processor

    NOTE: After removing the processor, place it in an antistatic container for reuse, return, or temporary storage. Do not touch the bottom of the processor to avoid damage to the processor contacts. Touch only the side edges of the processor. Installing the processor Align the processor with the socket keys.
  • Page 31 processor fan To release the initial set of cables from the system board: a. Disconnect the optical-drive cable and hard-drive cable from the connectors on the system board [1]. b. Disconnect the touch pad cable from the connectors on the system board [2]. c.
  • Page 32 To release the final set of cables from the system board: a. Press the latches on either side of the connector and pull the LVDS cable to disconnect it from the system board [1, 2]. b. Lift the latch and disconnect the cable from the connector [3, 4]. To remove the system board: a.
  • Page 33: System Board Layout

    System Board Layout The following image displays the system board layout of the computer.
  • Page 34: Installing The System Board

    LVDS connector processor socket camera connector WLAN connector coin-cell battery jumper connector jumper connector jumper connector memory connectors (SODIMM sockets) speaker connector jumper connector intrusion-switch connector hard-drive connector audio connector Displayport connector HDMI-out connector HDD/ODD power connector Side keyboard connector optical-drive connector heatsink power connector...
  • Page 35: System Setup

    Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...
  • Page 36: System Setup Options

    Table 1. Navigation keys Keys Navigation Up arrow Moves to the previous field. Down arrow Moves to the next field. Enter Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable.
  • Page 37: System Configuration Screen Options

    Option Description enable the Legacy Option ROMs to setup the Legacy boot mode. This Legacy boot mode is not allowed when you enable the Secure Boot. The options are: • Boot Sequence - By default, the Windows Boot Manager check box is selected. NOTE: The default option might differ based on the operating system of your computer.
  • Page 38 Option Description mode and type of option ROMs in use. The UEFI Network Stack is required in order to have UEFI PXE functionality fully enabled. • Enabled UEFI Network Stack - This option is disabled by default. Allows you to configure the integrated network controller. The options are: •...
  • Page 39: Security Screen Options

    Option Description This field allows you to enable or disable rear USB ports. Rear USB Configuration • Enable/Disable Rear USB Ports This field allows you to enable or disable side USB ports. Side USB Configuration • Enable/Disable Side USB Ports This field configures the USB PowerShare feature behavior.
  • Page 40 Option Description Allows you to set, change or delete the system’s internal hard disk’s password. Internal HDD-0 Password Default setting: Not set NOTE: Successful password changes take effect immediately. Allows you to enforce the option to always set strong passwords. Strong Password Default Setting: Enable Strong Password is not selected.
  • Page 41: Secure Boot Screen Options

    Option Description NOTE: The Activate and Disable options will permanently activate or disable the feature and no further changes will be allowed Default setting: Deactivate This field controls the chassis intrusion feature. The options are: Chassis Intrusion • Disabled • Enabled Default setting: Disabled Allows you to enable or disable the Execute Disable mode of the processor.
  • Page 42: Intel Software Guard Extension Options

    Option Description • • • If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear. The options are: • Save to File—Saves the key to a user-selected file • Replace from File—Replaces the current key with a key from a user-selected file •...
  • Page 43: Power Management Screen Options

    Option Description • Allows you to enable or disable the Intel SpeedStep feature. Intel SpeedStep • Enable Intel SpeedStep Default setting: The option is enabled. Allows you to enable or disable the additional processor sleep states. C-States Control • C states Default setting: The option is enabled.
  • Page 44 Option Description Default setting: Disabled NOTE: This feature does not work if you turn off your computer using the switch on a power strip or surge protector or if Auto Power is set to disabled. Allows you to define the controls when Deep Sleep is enabled. Deep Sleep Control •...
  • Page 45: Post Behavior Screen Options

    POST behavior screen options Option Description Specifies if the NumLock function can be enabled when the system boots. This Numlock LED option is enabled by default. Specifies whether keyboard related errors are reported when it boots. This option is Keyboard Errors enabled by default.
  • Page 46: Cloud Desktop Screen Options

    Follow the procedure to recover BIOS from hard drive. Power on the system. While the blue Dell logo is visible, press the F2 key to enter the System Setup. Press the Num Lock key, and verify that the Num Lock light is on.
  • Page 47 Option Description This option specifies the primary static IP address of the Cloud Desktop Server with Server IP Address which the client software communicates. The default Server IP Address is 255.255.255.255 NOTE: This option is relevant only when the Integrated NIC control in the System Configuration group is set to Enable with Cloud Desktop.
  • Page 48: System Log Screen Options

    L1 only SupportAssist system resolution options Option Description The Auto OS recovery threshold setup option controls the automatic boot flow for Auto OS recovery SupportAssist system resolution console and for Dell OS Recovery tool. The Threshold options are: • • •...
  • Page 49: System And Setup Password

    NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect My Product. Proceed with the instructions on screen. If you are unable to locate or find the Service Tag, click the Product Category of your computer. Choose the Product Type from the list.
  • Page 50: Deleting Or Changing An Existing System And/Or Setup Password

    The System Security screen appears. In the System Security screen, verify that Password Status is Unlocked. Select System Password , enter your system password, and press Enter or Tab. Use the following guidelines to assign the system password: • A password can have up to 32 characters. •...
  • Page 51: Technical Specifications

    Technical specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: → Settings → System → About. • Windows 10, click or tap Start → PC Settings → PC and devices → PC •...
  • Page 52: Video Specifications

    Video specifications Feature Specification Video Controller • Integrated Intel HD Graphics 530 (Integrated) • Optional dGPU AMD Radeon R7 A360 (Discrete) Video Memory Shared Memory for Intel HD Graphics, 2GB DDR3 for AMD dGPU External display Display port 1.2, HDMI out 1.4 support Audio specifications Feature...
  • Page 53: Cards Specifications

    Features Specification • combo M.2 card (Intel Wireless 8260 M.2 PCIe WLAN card (802.11n/ac) with Bluetooth) Cards specifications Feature Specification M.2 slots • One 2230 D3 Key-A M.2 Socket 1 Display specifications Feature Specification Type 21.5 inch, FHD Maximum 1920 x 1080 resolution Refresh rate 60 Hz...
  • Page 54: Power Specifications

    Feature Specification USB 3.0 (Side/ Rear) USB port with 1(side) USB 3.0 PowerShare support Video • one display port 1.2 • One HDMI 1.4 output Media card reader one 4-in-1 slot Power specifications Feature Specification 155 Watt PSU for 200 Watt dGPU Frequency 47 Hz —...
  • Page 55: Physical Specifications

    Physical specifications Feature Specification Width 527.8 mm (20.78 inches) Height 363.0 mm (14.29 inches) Depth: Non-touch 61.5 mm (2.42 inches) Touch 61.5 mm (2.42 inches) Weight: Non-touch 8.5 kg with stand (18.74 lb) Touch 10.3 kg with stand (22.71 lb) NOTE: The weight of your computer may vary depending on the configuration ordered and the manufacturing variability.
  • Page 56 Altitude Specifications (maximum) Non-operating 0 m to 5000 m (0 ft to 16,404 ft) Airborne G2 or lower as defined by ANSI/ISA-S71.04-1985 contaminant level...
  • Page 57: Contacting Dell

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.

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