Troubleshooting - Samsung MX-ST50B User Manual

07 TROUBLESHOOTING

Refer to the table below if this product does not function properly. If the problem you are experiencing
is not listed below or if the instructions below do not help, turn off the product, disconnect the power
cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864).
The unit will not turn on.
Is the power cord plugged into the outlet?
; Connect the power plug to the outlet.
A function does not work when the button
is pressed.
Is there static electricity in the air?
; Disconnect the power plug and connect it
again.
Sound dropouts occur in BT mode.
; See the Bluetooth connection sections on
page 13.
Sound is not produced.
Is the Mute function on?
; Press the (Mute) button to cancel the
mute function.
Is the volume set to minimum?
; Adjust the Volume.
The remote control does not work.
Are the batteries drained?
; Replace them with new batteries.
Is the distance between the remote control
and Sound Tower main unit too far?
; Move the remote control closer to the
Sound Tower main unit.
Stereo Group connection is not working.
Is the system in wireless Group Play mode?
; Disconnect the wireless Group Play mode
and try Stereo Group connection again.
It cannot make a Bluetooth connection.
Is the system connected to another system in
wireless Group Play mode or Stereo Group
mode?
; Try Bluetooth connection again after
disconnecting the wireless Group Play or
Stereo Group connection.
Are the two Bluetooth devices already
connected?
; Try Bluetooth connection again after
disconnecting other Bluetooth
connections.
The PAIRING button is not working.
Is the system in wireless Group Play mode or
Stereo Group mode?
; Try again after disconnecting the wireless
Group Play or Stereo Group connection.
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