Cardo Packtalk Bold Manual

For easy reference while on the road, download the Pocket Guide from
https://www.cardosystems.com/wp-content/uploads/guides/pocket/en/packtalkBold-desktop.pdf.

Register your PACKTALK BOLD
Registering your PACKTALK BOLD allows you to download software patches, enjoy new features that are offered from time to time, and most importantly, assures smooth handling of any warranty issues you may have. Your registered PACKTALK BOLD is also eligible for free product upgrades.
It's easy, just visit www.cardosystems.com/update and you'll be done in no time. Also, rest assured: Cardo does not share your details with others.
Be SMART, register your PACKTALK BOLD.

INTRODUCTION

We wish you a great PACKTALK BOLD experience and encourage you to visit www.cardosystems.com/support/packtalk-bold-support/ regarding any questions, suggestions or comments you may have.
If you have not yet installed the PACKTALK BOLD unit on your helmet, please install it as described in the Installation Guide provided in the package.
And don't forget to register your PACKTALK BOLD at www.cardosystems.com/update.

GETTING STARTED

GETTING TO KNOW YOUR PACKTALK BOLD

CHARGING THE PACKTALK BOLD

Make sure that your PACKTALK BOLD battery is charged for at least 4 hours before initial use.

To charge the unit:

1. Using the supplied USB cable, connect your computer or wall charger to the USB port on your PACKTALK BOLD.
   
2. Charging with the wall charger is faster than via a computer USB port.
3. Charging your unit switches it off automatically. To use your unit while it is being charged, switch it on. (see Switching Your Unit On/Off)
   While charging, the LED indicates the charging status as follows:
   • Red LED on — charging
   • Red LED off — charging complete
     TIP: You can check the battery charge at any time by saying "Hey Cardo, battery status."

SWITCHING YOUR UNIT ON/OFF

To switch your PACKTALK BOLD on:

• Press both and for 1 second.
  
  The speaker plays an ascending tone and a voice message greets you.
  The LED confirms your PACKTALK BOLD is on:
  • Normal and low battery — LED flashes blue three times, then green.
  • Charging — LED flashes red and purple three times.

To switch your PACKTALK BOLD off:

• Press both and .
  
  The LED flashes red three times, confirming that your unit is switching off. The speaker plays a descending tone and a voice message, "Goodbye".

USING YOUR PACKTALK BOLD

You can operate the various features of your PACKTALK BOLD in the following ways:

• Press a button or combination of buttons on the unit.
• Use the Cardo Mobile App on your mobile device (once it is paired with the unit).
• Use automatic voice recognition (by saying a command, for example "Hey Cardo, Radio On").

You can also configure your unit by connecting it to a computer with the supplied USB cable and running the Cardo Updater while your computer is connected to the Cardo Update website.

PAIRING YOUR UNIT TO BLUETOOTH DEVICES

Your PACKTALK BOLD has two Bluetooth channels for connection to Bluetooth devices such as mobile phones, GPS devices, and Bluetooth music players with A2DP.
To connect your unit to a Bluetooth device, you must first pair them. Once paired, they automatically recognize each other whenever they are within range.

If you are pairing more than one device, Cardo recommends that you pair the mobile phone to channel 1, and the additional device (such as GPS, music player or additional mobile phone) to channel 2.
If you are pairing the unit to more than one mobile phone, the phone paired with channel 1 is the default phone for outgoing calls.

To pair Bluetooth channel 1 to a mobile phone:

1. Enable Bluetooth on the mobile phone.
2. On the unit in standby mode, press for 5 seconds.
   
   The LED flashes red and blue.
3. On your mobile phone, search for Bluetooth devices.
4. When your PACKTALK BOLD appears in the list of available devices, select it. If prompted for a PIN or Passkey, enter 0000 (four zeros).
   The phone confirms that pairing has succeeded and the LED flashes purple for 2 seconds.

To pair Bluetooth channel 2 to another Bluetooth device:

1. Enable Bluetooth on the device (for example, your mobile phone, GPS device, or music player).
2. On the unit in standby mode, press for 5 seconds. The LED flashes red and blue.
   
3. Tap twice. The LED flashes red and green.
4. If you are pairing a GPS device, roll the control wheel inward.
   
   The LED flashes slower.
5. On the device you are pairing, search for Bluetooth devices.
6. When your PACKTALK BOLD appears in the list of available devices, select it. If prompted for a PIN or Passkey, enter 0000 (four zeros). The device confirms that pairing has succeeded and the LED flashes purple for 2 seconds.

• If pairing is not completed within 2 minutes, the unit automatically returns to Standby.
• If you have paired two different mobile phones directly to your PACKTALK BOLD, set one as default for making calls (see Setting the Default Mobile Phone).
• Not all Bluetooth mobile phones broadcast Bluetooth Stereo music (A2DP) even if the phone has an MP3 player function. Consult your mobile phone's user manual for more information.
• Not all Bluetooth GPS devices allow connection to Bluetooth audio devices. Consult your GPS User Manual for more information.

To cancel the pairing process:

• Press for 2 seconds.
  
  The LED stops flashing red and blue/green.

To reset all Bluetooth device pairing:

1. Press for 5 seconds.
   
2. Press and for 2 seconds.
   
   The LED flashes purple 5 times, confirming that pairing has been reset.

ON THE ROAD

PACKTALK BOLD makes it easy for you to receive phone calls and listen to music in a convenient and safe manner.

BASIC AUDIO FUNCTIONS

The basic audio functions are the same whether you are listening to music, speaking on the intercom, or having a phone conversation.

To turn the volume up:

• Roll the Control Wheel inward.
  
  An increasingly louder tone is played on the speaker until you reach the maximum volume, as indicated by the maximum volume tone.

To turn the volume down:

• Roll the Control Wheel outward.
  
  An increasingly quieter tone is played on the speaker until you reach the minimum volume, as indicated by the minimum volume tone.

To mute the microphone completely and lower the speaker volume to the minimal level:

• Roll the Control Wheel outward, then inward.
  

To unmute the microphone and raise the speaker volume to the previous level:

• Roll the Control Wheel in any direction.
  An ascending tone is played on the speaker.

MAKING AND RECEIVING PHONE CALLS

You can use your mobile phone to make and receive phone calls while paired to your PACKTALK BOLD.
You can make a hands-free call using your mobile phone's voice dial option or using the Cardo speed dial or redial last call options.

To make a phone call:

• To dial using your mobile phone's voice dial option, tap or say "Hey Siri" (if you are using an iOS device) or "OK Google" (if you are using an Android device), then make your call as per the instructions for your mobile device.
• To redial the last number called on your mobile device, tap twice or say "Hey Cardo, redial number."
• To dial your preset speed dial number, press and hold down for 2 seconds or say "Hey Cardo, speed dial." (The speed dial number must be set in the Cardo Mobile App prior to use.)

• If you connected two mobile phones to your unit, you cannot make an additional phone call from the other phone while a phone call is already active.
• During Bluetooth intercom 3 or 4-way calls, riders that are connected on both channels A and B cannot receive phone calls.

To answer a call:

• Tap or or , or tap the Control Wheel, or say Answer.

To reject a call:

• Press or or for 2 seconds.

To ignore a call:

• Roll the Control Wheel outward, then inward, or say Ignore.

To end a call:

• Tap or , or tap the Control Wheel.

SWITCHING BETWEEN TWO CALLS ON TWO MOBILE PHONES

Your PACKTALK BOLD can toggle between two calls on two mobile phones when both mobile phones are paired to your unit.

To toggle between two calls on two mobile phones (without disconnecting either call):

• Tap twice.
  

To disconnect the current call and switch to the other call:

• Tap .

STREAMING MUSIC

You can stream music from your paired device to your PACKTALK BOLD.

To start music streaming from your paired device:

• Tap or say "Hey Cardo, music on."
  

To stop music streaming:

• Tap the Control Wheel or say "Hey Cardo, music off."

To skip to the next track (while streaming):

• Tap or say "Hey Cardo, next track."

To skip back to the previous track (while streaming):

• Tap twice or say "Hey Cardo, previous track."

To toggle between FM and ATDP music:

• Press for 2 seconds.

LISTENING TO FM RADIO

The PACKTALK BOLD is equipped with a built-in FM radio.

To turn on the FM radio:

• Tap twice or say "Hey Cardo, radio on."
  

When you switch on your FM radio, the station that was playing when you last switched off resumes playing.

To turn the FM radio off:

• Tap the Control Wheel or say "Hey Cardo, radio off."

To skip to the next station:

• Tap or say "Hey Cardo, next station."

To skip back to the previous station:

• Tap twice or say "Hey Cardo, previous station."

To scan for and select a station:

1. Press down the Control Wheel and simultaneously roll it inward. The FM radio plays each station that it finds for several seconds.
   
2. When you hear a station you want to select, tap .

To store a scanned station in the active preset:

• Tap within 20 seconds of stopping the scan.

To toggle between FM and ATDP music:

• Press for 2 seconds.

SWITCHING MUSIC SOURCES

If two music (A2DP) audio sources are paired, PACKTALK BOLD uses the audio source from which you last played music.

To switch to the other audio source:

1. Stop music (A2DP) playback from the current device (see Streaming Music).
2. Play music (A2DP) from the other device.
   PACKTALK BOLD automatically remembers your last played device.

VOICE COMMANDS

You can use voice commands for hands-free operation of certain PACKTALK BOLD features. Voice commands use voice recognition. You loudly say a command and PACKTALK BOLD performs the action. Voice commands are available in various languages. English is the default language. You can change the language to another available language.
PACKTALK BOLD uses the following predefined voice commands.

To...	Say...
Turn on the radio	"Hey Cardo, radio on"
Turn off the radio	"Hey Cardo, radio off"
Skip to the next preset radio station	"Hey Cardo, next station"
Skip to the previous preset radio station	"Hey Cardo, previous station"
Turn on music	"Hey Cardo, music on"
Turn off music	"HeyCardo, music off"
Play the next music track	"Hey Cardo, next track"
Play the previous music track	"HeyCardo, previous track"
Raise volume	"Hey Cardo, volume up"
Lower volume	"Hey Cardo, volume down"
Mute audio	"Hey Cardo, mute audio"
Unmute audio	"Hey Cardo, unmute audio"
Call the default number (configurable)	"Hey Cardo, speed dial"
Redial the last number	"Hey Cardo, redial number"
Answer an incoming call	"Answer"
Ignore an incoming call	"Ignore"
Access Siri (when connected to an iOS device)	"Hey Siri"
Access Google (when connected to an Android device)	"OK Google"
Check the battery status	"Hey Cardo, battery status"
Open the call intercom	"Hey Cardo, call intercom"

RIDING WITH OTHERS

Your PACKTALK BOLD features two distinct intercom communication modes: the traditional Bluetooth protocol and the Cardo's Dynamic Mesh Communications (DMC) technology.
DMC is the best way to communicate in a group. In DMC mode, you can instantly create or join a dynamicallyfluid network of up to 15 riders to communicate in full conference mode. Unlike Bluetooth, DMC allows anyone in the group to roam freely, overtake each other or even leave the group altogether, without affecting the ongoing conversations of the remaining fellow riders. You can also use the DMC intercom to communicate privately with another rider.
Of course, you can still use Bluetooth to connect to devices, such as your smartphone or GPS, or to communicate with riders with headsets that don't include DMC technology. For details, see Bluetooth Intercom.

How Does DMC Work?
Anyone can start a new DMC group.
In DMC intercom mode, riders can join, leave, and rejoin existing DMC groups without affecting the ongoing conversation among the other group members. If a group member goes out of range, the remaining riders are automatically re-connected within split seconds to a closer group member, bypassing the absent or remote rider. This way, all active riders remain connected to each other.

DMC INTERCOM

You can use the DMC intercom to speak with other riders in your DMC group. For more information on creating DMC intercom groups, see Setting Up and Using DMC intercom Groups.
Using the DMC intercom, all riders in a group speak hands-free. A rider in a group performs no additional operation to speak to or hear other riders in the group.
Using the DMC intercom, you can also:

• Chat privately with another rider in your DMC group, see Chatting Privately
• Bridge a non-DMC passenger or rider, see Using DMC intercom
• Mute/unmute DMC intercom groups, see Muting/Unmuting DMC Intercom Groups
• Delete DMC intercom groups, see Deleting DMC intercom Groups
• Listen to music while in DMC intercom groups, see Background Audio Level and Audio Source Priorities
• Switch between DMC intercom and Bluetooth intercom, see Switching between Intercom modes

SETTING UP AND USING DMC INTERCOM GROUPS

You can manage DMC intercom groups to suit your riding requirements, this includes creating groups, joining groups, leaving and rejoining groups or changing your active group.
DMC intercom groups are created and deleted by a group creator. Each group can have up to 15 riders: one group creator/admin and a maximum of 14 group members.
When creating a group, all members should be within 3 meters (10 feet) of the creator. The group continues functioning even if the creator is no longer available.
If a rider's connection is lost, the rider remains part of the group and reconnects automatically once in range.

If you purchased the PACKTALK BOLD DUO, the package contains two units belonging to the same DMC intercom group.

CREATING DMC INTERCOM GROUPS

When creating a DMC group, you must coordinate with the other riders who will be the group creator.

To create a DMC group:

1. Confirm your PACKTALK BOLD is in DMC intercom mode (LED flashes green slowly). If your PACKTALK BOLD is not in DMC intercom mode, press and .
2. The group creator and all group members: Press for 5 seconds. The LED flashes green quickly.
   
3. Only the group creator: Tap . The LED flashes red and green quickly.
4. Other members can join the group within 2 minutes.
5. After each member joins successfully, the LEDs of the joined unit and the creator's unit flash purple.
   After grouping is completed, the DMC intercom conference starts automatically.

JOINING DMC INTERCOM GROUPS

You can join or rejoin a DMC intercom group created by another rider.
If your DMC group connection is lost, you remain part of the group. Once in range of any other group member, you automatically reconnect.
If your DMC group splits with some group members remaining in range of each other but not in range of all group members, you can continue speaking with the members still in range. Once in range of any other group member, you automatically reconnect.
If you join a new DMC group, you automatically leave your existing DMC group.

To join an existing DMC group:

1. Confirm your PACKTALK BOLD is in DMC intercom mode (LED flashes green slowly). If your PACKTALK BOLD is not in DMC intercom mode, press and .
2. Both you and the group creator: Press for 5 seconds. The LED flashes green quickly.
   
3. Only the group creator: Tap . The LED flashes red and green quickly.
   The color of the flashing LED indicates whether you have been added to the group:
   • Purple: You have successfully joined the group.
   • Yellow: You cannot join the group because it has already reached the maximum number of riders.
   • Red: Failed to join.

DELETING DMC INTERCOM GROUPS

If you delete a DMC intercom group, you must rejoin it if you want to connect to it again in the future.

To delete a DMC group:

1. Confirm your PACKTALK BOLD is in DMC intercom mode (LED flashes green slowly). If your PACKTALK BOLD is not in DMC intercom mode, press and .
2. Press for 5 seconds. The LED flashes green quickly.
   
3. Press and for 2 seconds.
   

USING DMC INTERCOM

ADDING A NON-DMC PASSENGER

You can use the DMC bridging feature to add a non-DMC rider or passenger to the intercom group.

To bridge a non-DMC passenger/rider:

1. Verify that the passenger/rider is paired via Bluetooth to Channel A (see Setting Up non-DMC Intercom Groups).
2. On your unit, press .
   

To disconnect the bridge:

• Press .

CHATTING PRIVATELY

You can chat privately with a specific member of your DMC group.

This option is also available using the Cardo mobile app.

To chat privately:

1. In the Mobile app, select the rider you want to speak with in private or pair with the rider's device on Bluetooth channel B. (For details, see Bluetooth Intercom).
2. To start or stop a private chat, tap 2 times.
   

MUTING/UNMUTING DMC INTERCOM GROUPS

Muting the DMC intercom mutes your microphone and speaker. Unmuting the DMC intercom restores sound to your microphone and speaker.

To mute/unmute the DMC group:

1. Confirm your PACKTALK BOLD is in DMC intercom mode (LED flashes green slowly). If your PACKTALK BOLD is not in DMC intercom mode, press and .
2. On your unit, press the control wheel for 2 seconds.
   

MUTING/UNMUTING THE MICROPHONE

This feature is available with software update 5.10. To make sure you have the latest software, download the Cardo Update tool to your computer, and update your unit.

To mute the microphone on your PACKTALK BOLD:

1. Tap the Intercom and Audio buttons.
   
   A beep indicates that your microphone is muted.
2. To unmute your microphone, tap the Intercom and Audio buttons once more.
   A beep indicates that your microphone is in active mode.

BACKGROUND AUDIO LEVEL AND AUDIO SOURCE PRIORITIES

The PACKTALK BOLD can use parallel audio streaming to stream audio from two connected sources simultaneously, so that you can listen to your music or the FM radio while holding a DMC intercom conversation. PACKTALK BOLD automatically manages your music and FM radio volume while using DMC intercom. PACKTALK BOLD also automatically manages DMC intercom volume with mobile phone calls and GPS. For more information on background audio level and audio source priorities, see Using Parallel Audio Streaming.

BLUETOOTH INTERCOM

To connect your unit to another unit with a Bluetooth intercom, such as a Cardo Bluetooth unit or other Bluetooth-enabled devices, you must first pair their channels. Once paired, the units automatically recognize each other whenever they are in range (line of sight up to 1.6 km / 5,200 ft subject to terrain).

• Pairing a channel replaces any existing paired unit on that channel with the new unit.
• If you purchased the PACKTALK BOLD DUO, the retail package contains two pre-paired units in DMC mode.
• The Intercom range with other models is limited to the distance of the unit with the shorter range.

SETTING UP NON-DMC INTERCOM GROUPS

DMC is always the best way to connect a group of riders. If you happen to ride with a group of riders that do not have DMC devices (such as Bluetooth communicators by Cardo or by other brands), you can switch your unit to Bluetooth mode and create or join a non-DMC group. The participating riders are connected in a chain with a maximum total of four riders.

To set up a Cardo non-DMC group:

1. Confirm your unit is in Standby Bluetooth intercom mode (LED flashes blue slowly).
   If your unit is not in Bluetooth intercom mode, tap and . For more information see, Switching between Intercom modes.
2. To initiate 2-way pairing:
   • On your unit, press for 5 seconds to enter pairing mode.
     
     The LED flashes red.
   • The following announcement is heard: Rider A pairing.
     
     Bluetooth intercom pairing needs to be initiated on the other device.
     The unit confirms that pairing has succeeded.
3. To add a 3rd rider:
   • Press for 5 seconds. The LED flashes red.
   • Tap 2 times. The LED flashes blue.
     
     The following announcement is heard: Rider B pairing.
     Bluetooth intercom pairing needs to be initiated on the other device.
4. To add a 4th rider, Rider 1 or Rider 2 connects to the additional rider.
   
   Bluetooth intercom pairing needs to be initiated on the other device.

To pair a non-Cardo Bluetooth intercom group unit:

1. Confirm your unit is in Standby Bluetooth intercom mode (LED flashes blue slowly).
   If your unit is not in Bluetooth intercom mode, tap and . For more information see, Switching between Intercom modes.
2. To initiate 2-way pairing:
   • On your unit, press for 5 seconds.
     
     The LED flashes red.
   • Tap to activate the Cardo gateway.
     
     The LED flashes red and blue.
     Bluetooth intercom pairing needs to be initiated on the other device.
   • The unit confirms that pairing has succeeded.
     
3. To add a 3rd rider:
   • Press for 5 seconds.
     
     The LED flashes red.
   • Tap 2 times. The LED flashes blue.
   • Tap . The LED flashes red and blue.
     
     
     Bluetooth intercom pairing needs to be initiated on the other device.
4. To add a 4th rider, Rider 1 or Rider 2 connects to the additional rider.
   
   Bluetooth intercom pairing needs to be initiated on the other device.

• To cancel the pairing process, press for 2 seconds. The LED stops flashing.
• If pairing is not completed within 2 minutes, the unit automatically returns to Standby.

USING THE BLUETOOTH INTERCOM

STARTING/ENDING BLUETOOTH INTERCOM CALLS

To start or end communication with Rider 1:

• : Press .
  

To start or end communication with Rider 2:

• : Press twice.
  

To initiate a 4-way Bluetooth Conference:

You can also start the Bluetooth intercom by making a loud noise, for example, by saying "Hey."
If channels A and B are already paired, the conversation starts for both of them.

RECEIVING BLUETOOTH INTERCOM CALLS

If another paired unit calls you via Bluetooth intercom, the call begins instantly.

RESETTING BLUETOOTH INTERCOM PAIRING

Resetting Bluetooth intercom pairing also resets all Bluetooth device pairing.

To reset Bluetooth intercom pairing:

1. Press for 5 seconds.
2. When the LED flashes red, press and for 2 seconds.
   
   The LED flashes purple 5 times slowly, confirming that pairing has been reset.

SHARING MUSIC AND RADIO

You can share music and FM radio with a passenger or other rider. Music sharing is more suitable for rider/passenger combinations, whereas FM radio is also intended for rider/rider combinations.

• You can share music only in Bluetooth intercom mode.
• Music and radio can be shared with only one passenger/rider.
• Bluetooth intercom calls are disabled when sharing music.
• FM radio sharing opens a Bluetooth intercom call automatically.
• If you paired your unit to two mobile phones, music will be shared from the mobile phone through which you last played music.
• When sharing FM radio, either passenger/rider can change station while the Bluetooth intercom call remains open.
• When you stop sharing FM radio, the Bluetooth intercom call remains open and the FM radio continues to play independently on each passenger/rider's unit.
• When you stop sharing music, the music continues to play on your unit only.

To start/stop sharing:

1. Confirm your PACKTALK BOLD is in Bluetooth intercom mode (blue LED flashes slowly).
   If your PACKTALK BOLD is not in Bluetooth intercom mode, press and .
2. Start playing music or the FM radio.
3. Press for 2 seconds to start sharing on Channel A (by default).
   

To manually select the channel on which to share music or radio:

1. Start playing music or the FM radio.
2. Start a Bluetooth intercom call on either channel (A or B).
3. Press for 2 seconds.

To stop sharing:

• Press for 2 seconds.

SWITCHING BETWEEN INTERCOM MODES

Your PACKTALK BOLD unit can work in only one intercom mode at a time.
The current intercom mode is indicated by the color of the LED:

• When in DMC intercom mode, the LED flashes green at approximately 4-second intervals.
• When in Bluetooth intercom mode, the LED flashes blue at approximately 4-second intervals.

To switch between intercom modes:

• On your unit, press and .
  
  The color of the flashing LED changes and a voice message indicates the current intercom mode.

TROUBLESHOOTING

SOFT RESET

If your PACKTALK BOLD stops responding, reset it in one of these ways:

• Turning it off and then on again (see Getting Started).
• Using the supplied USB cable, connect your unit to the computer or wall charger for 30 seconds.

RESET PAIRING

This option deletes all paired units and devices.

To reset mobile device pairing:

1. Confirm your unit is in Standby Bluetooth intercom mode (LED flashes blue slowly).
   If your unit is not in Bluetooth intercom mode, tap and . For more information see, Switching between Intercom modes.
2. While in standby mode, press for 5 seconds.
   
3. Press and for 2 seconds.
   The LED flashes purple 5 times slowly, confirming that pairing has been reset.

To reset intercom pairing:

1. Confirm your unit is in Standby Bluetooth intercom mode (LED flashes blue slowly).
   If your unit is not in Bluetooth intercom mode, tap and . For more information see, Switching between Intercom modes.
2. While in standby mode, press for 5 seconds.
   
3. Press and for 2 seconds.
   The LED flashes purple 5 times slowly, confirming that pairing has been reset.

To reset DMC group pairing:

1. Confirm your PACKTALK BOLD is in DMC intercom mode (LED flashes green slowly).
   If your PACKTALK BOLD is not in DMC intercom mode, press and .
2. While in standby mode, press for 5 seconds.
   
3. Press and for 2 seconds.
   The LED flashes purple 5 times slowly, confirming that pairing has been reset.

RESET TO FACTORY SETTINGS

This option deletes all paired units, devices and all configuration settings.

To perform a factory reset through the unit:

1. Check that your PACKTALK BOLD is in Standby mode (see PACKTALK BOLD LED Indications).
2. Simultaneously press ++ for 5 seconds.
   
   The LED flashes purple 5 times slowly, confirming that pairing has been reset.

FAQ

Additional answers to common problems can be found at https://www.cardosystems.com/support/packtalk-bold/.

PERSONALIZING YOUR DEVICE

Get the most out of your PACKTALK BOLD by changing the settings and customizing your unit according to your own personal preferences, using either of the following methods:

• Cardo Mobile App on iOS or Android devices.
• Unit buttons.

Cardo recommends you customize your settings before going out on the road. You can adjust any of these settings as required after experiencing them under road conditions.

Object	Default Value	Description	Cardo Mobile App (iOS/Android)
AGC sensitivity (Off/Low/Medium/High)	Medium	AGC automatically adjusts speaker volume according to ambient noise and riding speed. For example, when set to Low, higher ambient noise will cause the volume increase to kick in at a higher level.	✓
Audio priority (A2DP/Bluetooth intercom)	Bluetooth intercom	Priority of audio source playing through speakers. Either music is not interrupted by an intercom call, or vice-versa.	✓
Background Audio Level	N/A	Sets the background audio volume when parallel audio streaming is on (see Parallel audio streaming in Bluetooth mode (Enable/Disable) below).	✓
Bluetooth friendly name PACKTALK	BOLD	Sets the name that appears on your phone while pairing and in the Cardo app.	✓
Create, join or leave a group of passengers/riders	Empty	DMC intercom groups. For more information, see Setting Up and Using DMC intercom Groups.	✓
FM Band	According to Your Region	If you are in Japan, select Japan. Otherwise, select Worldwide.	✓
Intercom Mode (DMC/Bluetooth)	DMC Intercom	DMC intercom and Bluetooth intercom.	✓
Language	According to Your Region	Voice announcements and voice-assisted menus language (see "Spoken Status Announcements" below).	✓
Mobile priority	Mobile 1	If you paired your unit to two mobile phones, you must set one of them as the default phone for outgoing calls.	✓
Parallel audio streaming in Bluetooth mode (Enable/Disable)	Disable	You can hear two audio sources simultaneously. For example, hear GPS while listening to music. Note: Parallel audio streaming may not work properly with some iOS devices (i.e., music player or GPS navigator) due to connected device limitations.	✓
RDS (Enable/Disable)	Disable	Radio Data System allows the radio to automatically retune to the strongest frequency available for the FM station you are listening to when the signal becomes too weak.	✓
Set speed dial numbers Empty		Pre-set phone numbers for automatic dialing.	✓
Set the 6 FM radio presets	107.5	Pre-set FM radio stations.	✓
Spoken Status Announcements (Enable/Disable)	Enable	Voice announcements inform you to whom or to what device you are connected.	✓

AGC and voice control performance vary based on environmental conditions, including riding speed, helmet type and ambient noise. For improved voice control performance, minimize the wind impact on the microphone by closing the visor and using the large microphone sponge.

SETTING THE DEFAULT MOBILE PHONE

If you paired your unit to two mobile phones, you must set one of them as the default phone for outgoing calls.

If you do not set a default phone, the phone that you first paired with your unit is automatically set as the default phone.

To set the default phone:

• During a mobile call, press for 5 seconds.
  

USING PARALLEL AUDIO STREAMING

With parallel audio streaming, you can hear GPS instructions during a mobile or Bluetooth intercom call, or while listening to other audio sources, such as music or FM radio.

Parallel audio streaming may not work properly with some iOS devices (i.e., music player or GPS navigator) due to connected device limitations.

Your PACKTALK BOLD sets the various audio sources to either foreground (volume remains the same) or background (volume reduced) as described in the following table:

Mobile Phone 1/2	GPS	Intercom 1	Intercom 2	Music	FM Radio
Foreground	Foreground
Foreground1		Foreground1
	Foreground	Foreground
	Foreground			Background
	Foreground				Background
		Foreground		Background
		Foreground			Background
		Foreground2,3	Foreground2,3		Background
				Foreground4
					Foreground5

¹ If you add an intercom call to a mobile phone call creating a conference call, the volume for both audio sources is the same.
² If you make two intercom calls simultaneously creating an intercom conference call, the volume for both audio sources is the same.
³ If you make two intercom calls simultaneously creating an intercom conference call, you cannot hear the mobile phone or GPS.
⁴ If you play music only, the music volume is not reduced.
⁵ If you play the FM radio only, the FM radio volume is not reduced.

In some cases, parallel audio streaming may not work properly due to connected device limitations (music player or GPS navigator). For more information, see FAQ.

Cardo recommends that during a 3-way or 4-way Bluetooth intercom conference call, the rider who is connected to only one intercom call listens for mobile phone and GPS announcements.

You cannot use music sharing for voice audio with riders during parallel audio streaming.

Music can be streamed in the background during an active DMC intercom call.

You can configure parallel audio streaming via the Cardo app.

AUDIO SOURCE PRIORITIES

If Parallel Audio Streaming is disabled, PACKTALK BOLD manages the audio sources you hear through the speakers according to the following audio source priorities.

Priority	Audio Source
Higher Priority ↑ Lower Priority	Mobile phone, GPS device instructions1 Intercom (DMC and Bluetooth modes) or Music2 Music or Intercom (DMC and Bluetooth modes)3 FM Radio

¹ Phone calls and GPS temporarily mute DMC intercom, but group members remain part of the DMC intercom group.
² When audio priority is set to Intercom, you cannot hear navigation app or SMS messages from your phone during an ongoing intercom call.
³ When audio priority is set to A2DP (music), the intercom is disabled while listening to music (via A2DP). A rider calling you by intercom hears a sound indicating you are not available.

Intercom modes all have the same priority, so ongoing intercom calls will not be interrupted by any other intercom call.

If you paired your unit to two mobile phones (see Setting the Default Mobile Phone), music will be shared from the mobile phone through which you last played music.

UPDATING YOUR DEVICE

Always keep your unit updated. Stay up-to-date by downloading software updates whenever a new version is available.

• Cardo Update on Windows / Mac - minimum requirements - Windows® 7 / macOS X 10.8

To upgrade your PACKTALK BOLD unit:

1. Download and install the Cardo Update tool https://www.cardosystems.com/update
2. Open the app.
3. Register (first time only).
4. Connect the unit to the computer using an USB cable and update the firmware.

APPENDIX A. PACKTALK BOLD LED INDICATIONS

Your PACKTALK BOLD operates in various modes. Each mode consists of a group of features currently available for your use. For example, when PACKTALK BOLD plays music, it will be in music playing mode, enabling features related to playing music such as skipping to the next and previous tracks.
Events are considered to occur whenever you operate a feature and when PACKTALK BOLD responds. For example, turning on music is an event.
PACKTALK BOLD's current mode is indicated by the unit LEDs. You also hear voice announcements on your unit for mode changes and events.
The following table shows LED indications for modes and events according to the current battery state.

LED	Flashing	Battery State	Mode or Event
Blue	For 2 seconds	Normal	Rider B connected Set voice control to enabled
Blue	Fast (three times)	Normal Low Battery Charging	Power on
Blue	Fast (repeating fast)	Normal Low Battery Charging	Pairing intercom rider B
Blue	Slow (repeated at 3-second intervals)	Normal	Standby
Blue	Slow twice (repeated at 3-second intervals)	Normal	Incoming/outgoing call (intercom or mobile) Audio active (intercom, FM, A2DP, GPS)
Green	Fast twice (repeated at 1-second intervals)	Normal or Low Battery	Active DMC intercom call
Green	Fast (repeating)	Normal or Low Battery	Pairing DMC intercom
Purple	For 2 seconds	Normal Low Battery Charging	Mobile pairing successful Mobile connected
Purple	Slow (5 times)	Normal Low Battery	Reset pairing
Purple/Red	Purple twice slowly, then red	Charging	Incoming/outgoing call (intercom or mobile) Audio active (intercom, FM, A2DP, GPS)
Purple/Red	Slow purple and red (repeating)	Charging	Standby
Red	Slow twice (repeated at 3-second intervals)	Low Battery	Incoming/outgoing call (intercom or mobile) Audio active (intercom, FM, A2DP, GPS)
Red	For 2 seconds	Normal or Low Battery	DMC intercom pairing failed
Red	Fast (repeated at 3-second intervals)	Low Battery	Standby DMC intercom
Red	Fast (repeated at 3-second intervals)	Low Battery	Standby
Red	Fast (repeating fast)	Normal Low Battery Charging	Pairing intercom rider A
Red	Fast (3 times)	Normal Low Battery Charging	Power off
Red	For 2 seconds	Normal Low Battery Charging	Rider A connected Set voice control to disabled
Red	Remains on	Charging	Off
Red/Blue	Alternating fast	Normal Low Battery Charging	Pairing Mobile 1
Red/Blue	Alternating slow	Normal Low Battery	Pairing GPS 1
Red/Green	Alternating fast	Normal Low Battery Charging	Pairing Mobile 2
Red/Green	Alternating slow	Normal Low Battery	Pairing GPS 2
Yellow	For 2 seconds	Normal Low Battery Charging	Intercom call attempted without microphone or audio kit connected. DMC intercom pairing successful

GLOSSARY

Term/Abbreviation	Description
A2DP	Advanced Audio Distribution Profile (for music). A protocol for playing music over Bluetooth.
AGC sensitivity	AGC (Automatic Gain Control) automatically adjusts speaker volume and microphone sensitivity according to ambient noise and riding speed.
Device	Mobile phone, GPS or music player.
DMC	Dynamic Mesh Communications.
Intercom Mode (DMC/Bluetooth)	DMC intercom or Bluetooth intercom.
Language	Voice announcements and voice commands language.
Unit	Cardo or non- Cardo Bluetooth Communication system.
Voice control	Voice activation (by saying a word or phrase) of certain features for handsfree operation.
Voice control sensitivity	Adjusts your microphone sensitivity for voice activation while you are riding.

SUPPORT

For additional information:
https://www.cardosystems.com/support/packtalk-bold/

To avoid potential problems and to receive our support and warranty coverage, we strongly recommend buying our products only from authorized Cardo dealers.
Your favorite brick-and-mortar store is always your best bet. Unauthorized online resellers and online auction sites such as eBay are not among Cardo's authorized dealers, and purchasing our products from such sites will be at your own risk. Cardo strives to provide quality products and exceptional customer service. We select dealers who share that vision. Buying grey market items from unauthorized online dealers is counterproductive and also adversely affects unsuspecting online consumers who may be purchasing used, counterfeit or defective products or devices whose warranties are void. Protect your investment by purchasing genuine Cardo and scala rider® products only from authorized dealers.

© 2021 Cardo Systems
All rights reserved. Cardo, the Cardo logo and other Cardo marks are owned by Cardo and may be registered. All other trademarks are the property of their respective owners. Cardo Systems assumes no responsibility for any errors that may appear in this document. Information contained herein is subject to change without notice.

Videos

Cardo PACKTALK Bold: Complete Tutorial Video

Documents / Resources

References

• https://www.cardosystems.com/wp-content/uploads/guides/pocket/en/packtalkBold-desktop.pdf
• Download cardo updater - Cardo Systems
• PACKTALK BOLD support: manual, app & accessories — Cardo Systems
• PACKTALK BOLD support: manual, app & accessories — Cardo Systems
• Download cardo updater - Cardo Systems

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Cardo Packtalk Bold Manual