Bosch WAX28EH0ES User Manual And Installation Instructions

Bosch WAX28EH0ES User Manual And Installation Instructions

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WAX28EH0ES
[en]
User manual and installation
instructions

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Summary of Contents for Bosch WAX28EH0ES

  • Page 1 Washing machine WAX28EH0ES [en] User manual and installation instructions...
  • Page 2: Table Of Contents

    Futher information and explanations are available online: Table of contents 1 Safety ..........   4 6 Before using for the first time ...    20 1.1 General information.... 4 6.1 Starting an empty washing cycle ......... 20 1.2 Intended use....... 4 1.3 Restriction on user group... 4 7 Display ........
  • Page 3 14 Childproof lock......   37 20 Transportation, storage and disposal ........   60 14.1 Activating the childproof lock ......... 37 20.1 Removing the appliance .. 60 14.2 Deactivating the childproof 20.2 Inserting the transit bolts.. 60 lock ......... 38 20.3 Using the appliance again .. 60 20.4 Disposing of old appliance .. 61 15 Intelligent dosing system ..
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
  • Page 5: Safe Installation

    Safety en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing. ▶...
  • Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
  • Page 7: Safe Use

    Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
  • Page 9: Safe Cleaning And Maintenance

    Safety en 1.6 Safe cleaning and maintenance WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff. ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be re- placed by the manufacturer, the manufacturer's Customer Ser- vice or a similarly qualified person in order to prevent any risk.
  • Page 10: Preventing Material Damage

    en Preventing material damage Make sure that the length of the ▶ 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be ATTENTION! able to operate properly.
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues im- lightly and normally soiled laundry. mediately if they come into contact a At lower temperatures, the appli- with the appliance. ance consumes less energy.
  • Page 12: Energy Saving Mode

    en Installation and connection 3.3 Energy saving mode 4.2 Contents of package If you do not use the appliance for an After unpacking all parts, check for extended period, it automatically any damage in transit and complete- switches to energy-saving mode. ness of the delivery. Energy-saving mode ends when you ATTENTION! use the appliance again.
  • Page 13 Installation and connection en Installation loca- Requirements WARNING tion Risk of injury! When using the appliance on a base, Kitchen unit Only install the the appliance may tip over. appliance under- Always secure the feet of the appli- neath a continu- ▶...
  • Page 14 en Installation and connection Unscrew and remove all the Put on the 4 cover caps. screws for the 4 transit bolts with a WAF 13 wrench. Push the 4 cover caps downwards. Remove the power cable from the holder. Note: To install the transport locks to transport the appliance, perform these steps again in the reverse or- Remove the 4 sleeves.
  • Page 15: Removing The Transport Struts

    Installation and connection en Remove the transport strut. 4.5 Removing the transport struts Unscrew and remove the screws in the vertical transport struts using a T20 screwdriver. 4.6 Connecting the appliance Connecting the water inlet hose WARNING Remove the transport struts. Risk of electric shock! The appliance contains live parts.
  • Page 16: Aligning The Appliance

    en Installation and connection ATTENTION! 4.7 Aligning the appliance When draining, the water outlet hose In order to reduce noise and vibra- is subject to water pressure and may tion and to prevent the appliance come loose from the installed con- from moving, align the appliance cor- nection point.
  • Page 17: Connecting The Appliance To The Electricity Supply

    Installation and connection en Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height. 4.8 Connecting the appliance to the electricity supply Note: Your electrical domestic install- ation for this appliance must comply with the local legal provisions and safety regulations, and should in-...
  • Page 18: Detergent Drawer

    en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. Maintenance flap for the drain Transit bolts → Page 13 pump → Page 45 Water inlet hose → Page 15...
  • Page 19: Control Panel

    Familiarising yourself with your appliance en Manual dosing compartment / : Dispenser for fabric softener or liquid detergent : Dispenser for liquid deter- gent 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. Programmes → Page 29 Programme selector → Page 35...
  • Page 20: Operating Logic

    en first time 5.4 Operating logic In addition to the actual functions of the buttons on the display, you can also use these buttons to select pro- gramme settings in the main menu and settings in the sub-menus. Main menu To select programme settings, press the buttons above or below the sym- bols.
  • Page 21 first time en Add washing powder to the manual dosing compartment. To prevent foaming, use only half of the amount of detergent recom- mended by the detergent manufac- turer for light soiling. Do not use detergent suitable for woollens or delicates. Push in the detergent drawer.
  • Page 22: Display

    en Display 7 Display The display shows the current settings, options or relevant information. Example: Display Display Designation More information 0:40 Programme dura- Expected programme duration or pro- tion/programme gramme time remaining in hours and time remaining minutes. 10 h "Ready in" time → "Buttons", Page 26 10.0 Recommended...
  • Page 23 Display en Display Designation More information Saving the pro- Save a programme → Page 36. gramme Set other programmes → Page 35. Other pro- grammes Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 38 Crease-reduction...
  • Page 24 en Display Display Designation More information Tomato The stain type is activated. Energy consump- Energy consumption for the selected pro- tion gramme. : Low energy consumption ¡ : High energy consumption ¡ Water consump- Water consumption for the selected pro- tion gramme.
  • Page 25 Display en Display Designation More information Dosage:_ 50% Dosing recom- The recommended dosage for detergent, mendation if intelligent dosage has been deactivated. Note: The dosing recommendation indic- ates the load capacity that should be used for the relevant detergent dosage. The percentage refers to the maximum load capacity for the programme.
  • Page 26: Buttons

    en Buttons 8 Buttons With the Opciones/Opções button, you can open the sub-menu for additional programme settings. The additional programme settings are listed in the over- view for the buttons. The selection of programme settings depends on the programme that is set. Button Selection More information...
  • Page 27 Buttons en Button Selection More information Centrif.  0 - 1400 Adjust the spin speed or deactivate (Spin Speed) the spin cycle. Set spin speed in rpm. If 0 is selected, the water is drained and the spin cycle is deactivated. The laundry stays wet inside the drum.
  • Page 28 en Buttons Button Selection More information Rinse Hold ¡ Activate Activate or deactivate spinning and draining at the end of the washing ¡ Deactivate cycle. The laundry remains in the water after the last rinse cycle. → "Resuming the programme when the programme status is Rinse Hold", Page 37 Water Plus ¡...
  • Page 29: Programmes

    Programmes en 9 Programmes Note: The laundry's care labels provide you with additional information on pro- gramme selection. Programme Description Max. load (kg) Algodón/Al- Wash hard-wearing items made from cotton, linen 10.0 godão or blended fabrics. (Cottons) Also suitable as a short programme for normally soiled laundry when you activate SpeedPerfect ...
  • Page 30 en Programmes Programme Description Max. load (kg) ¡ Max. 1400 rpm Delicado/Seda Wash delicate, washable items made from silk, vis- (Delicates/Silk) cose and synthetic fabrics. Use a detergent that is suitable for delicates or silk. Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag.
  • Page 31 Programmes en Programme Description Max. load (kg) Note: Once the set temperature has been reached, it remains constant throughout the entire washing process. Programme setting: ¡ Max. 60 °C ¡ Max. 1400 rpm Shirts/Blouses Wash non-iron shirts and blouses made from cot- ton, linen, or synthetic or blended fabrics. Tip: In order to avoid creasing in your laundry, you can activate Less Ironing.
  • Page 32 en Programmes Programme Description Max. load (kg) Automático Wash hard-wearing items made from cotton, or syn- (Automatic) thetic or blended fabrics. The degree of soiling and the type of fabric are automatically detected. The washing process is ad- apted. Note: The temperature and spin speed cannot be adjusted in this programme and are set automatic- ally.
  • Page 33: Laundry

    Programmes en Programme Description Max. load (kg) Halve the amount of detergent to avoid foaming. Do not use fabric softener. Do not use liquid detergent or detergent that is in- tended for woollens or delicates. Note: The drum cleaning indicator flashes to re- mind you if you have not used a programme at 60 °C or higher for a long time.
  • Page 34: Preparing The Laundry

    en Accessories 10 Accessories Use original accessories. These have been made especially for your appli- ance. Note: Some accessories are avail- able in other colours. Contact → "Customer Service", Page 61. Order number Water inlet hose exten- Extend the water inlet WMZ2381 sion hose for cold water or AquaStop (approx.
  • Page 35: Detergents And Care

    Detergents and care products en 13.2 Setting a programme 12 Detergents and care products Turn the programme selector and set the required programme. The manufacturer's instructions for → "Programmes", Page 29 use and dosage can be found on the If required, adjust the programme packaging. settings.
  • Page 36: Saving The Programme Settings

    en operation Adjusting additional programme 13.6 Adding detergent and settings care product Press Opciones/Opções to call up For programmes in which intelligent additional programme settings. dosing is not possible or desirable, Select the programme settings. you can add detergent manually. Press Opciones/Opções to call up Note: The dosing recommendation is the main menu.
  • Page 37: Adding Laundry

    Childproof lock en Set the Spin programme or a pro- 13.8 Adding laundry gramme for draining the water. After the programme starts, you can → "Programmes", Page 29 remove or add laundry depending on Press Inicio/Pausa+Carga  the programme status. 13.11 Unloading the laundry Requirement: A programme has started.
  • Page 38: Deactivating The Childproof Lock

    en Intelligent dosing system a The childproof lock remains active partment for manual dosing. even after the appliance has been → "Adding detergent and care switched off and in the event of a product", Page 36 power failure. If you want to dose manually for a set programme, observe the following 14.2 Deactivating the child- information:...
  • Page 39: Filling The Dispensers

    Intelligent dosing system en If required, adjust the programme Open the dispenser cover. settings. → "Adjusting the programme set- tings", Page 35 Start the programme. → "Starting the programme", Page 36 Remove the laundry. → "Unloading the laundry", Page 37 15.2 Filling the dispensers Pour liquid detergent and fabric If you want to use the intelligent dos- softener into the relevant dis-...
  • Page 40: Dispenser Contents

    en Home Connect The Home Connect app guides you 15.3 Dispenser contents through the entire login process. Fol- Notes low the instructions in the Home Con- ¡ If you change the contents of the nect app to configure the settings. dispenser, the basic dosage for Tips this dispenser is reset.
  • Page 41: Setting Up Home Connect

    Home Connect en 16.2 Setting up Home Con- 16.4 Deactivating Wi-Fi on the nect appliance Press and hold ⁠   Remote Start for Requirements ¡ The Home Connect app has been at least 3 seconds. installed on your mobile device. Select Wi-Fi On/Off. ¡ Wi-Fi has been activated on the Select off.
  • Page 42: Remote Diagnostics

    en Basic settings appliance will transmit the following Requirements ¡ The appliance is connected to your types of data to the Home Connect Wi-Fi home network. server (initial registration): ¡ The appliance is connected to the ¡ Unique appliance identification Home Connect app. (consisting of appliance codes as ¡...
  • Page 43: Changing The Basic Set

    Basic settings en Basic setting Description Basic setting Description Drum clean ad- Activate or deac- Wi-Fi On/Off Activate or deac- vice tivate the re- tivate Wi-Fi. minder to clean → "Activating Wi- the drum Fi on the appli- ance", Page 41 Language Changing the language → "Deactivating  content...
  • Page 44: Cleaning And Servicing

    en Cleaning and servicing Switch off the appliance. 18 Cleaning and servi- → "Switching off the appliance", Page 37 cing Pull out the detergent drawer. To keep your appliance working effi- Press down on the insert and re- ciently for a long time, it is important move the detergent drawer.
  • Page 45: Cleaning The Drain Pump

    Cleaning and servicing en Empty the detergent drawer. Clean the pump unit with a damp cloth. Clean the housing of the detergent drawer in the appliance. Clean the detergent drawer and the cover with a soft, damp cloth or hand shower. Push in the detergent drawer.
  • Page 46 en Cleaning and servicing Disconnect the appliance's mains CAUTION - Risk of scalding! plug from the power supply. When you wash at high temperat- Open and remove the service flap. ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution.
  • Page 47 Cleaning and servicing en Ensure that both impellers can Cleaning the drain pump turn. Requirement: The drain pump is empty. → Page 45 Since water may remain in the drain pump, unscrew the pump cap carefully. The filter insert in the pump ‒ housing may become stuck due to coarse particles of dirt.
  • Page 48: Cleaning The Intake Opening In The Rubber Gasket

    en Cleaning and servicing Insert and close the service flap. Remove any blockages from the intake opening. 18.4 Cleaning the intake Note: Do not use any sharp or poin- opening in the rubber ted objects. gasket Regularly check the intake opening in the rubber gasket for any block- ages and clean the intake opening.
  • Page 49: Troubleshooting

    Troubleshooting en 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 50 en Troubleshooting Fault Cause and troubleshooting "E:30 / -80" Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water ▶ hose. → "Connecting the appliance", Page 15 The pump cap is not fully screwed in. Ensure that the pump cap is screwed in all the way ▶...
  • Page 51 Troubleshooting en Fault Cause and troubleshooting Water cooling To protect the wastewater pipes, the hot detergent solution is cooled before being drained. Wait until the detergent solution has cooled down. ▶ "E:30/-20" Solenoid valve defective. Call the after-sales service. ▶ → "Customer Service", Page 61 Detergent dosage is too high.
  • Page 52: If The Display Appears Again After You Clean The Pump Unit, Call Customer Service

    en Troubleshooting Fault Cause and troubleshooting The programme does The pump for the intelligent dosing system is blocked. not start. Switch off the appliance. Clean the pump unit. → "Cleaning the detergent drawer", Page 44 Switch the appliance on. If the display appears again after you clean the pump unit, call customer service.
  • Page 53: Unapproved Extension Installed On The Water Drain

    Troubleshooting en Fault Cause and troubleshooting The water is not drain- The water outlet hose is connected too high. ing. Install the water outlet hose at a maximum height of ▶ 1 metre. Pump cover is not correctly assembled. Correctly assemble the pump cover. ▶...
  • Page 54 en Troubleshooting Fault Cause and troubleshooting The programme dura- The programme operation is optimised electronically. tion changes during This may change the programme duration. the wash cycle. Not a fault – no action required. ▶ The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry.
  • Page 55 Troubleshooting en Fault Cause and troubleshooting ⁠   i-DOS cannot be ac- Intelligent dosing is not intended for this programme. tuated. Not a fault – no action required. ▶ → "Starting the programme with intelligent dosing system", Page 38 Programme progress does not allow intelligent dos- ing.
  • Page 56: Cleaning The Drain Pump", Page

    en Troubleshooting Fault Cause and troubleshooting Brief whirring noise Intelligent dosing system carries out a function test. after switching on the Not a fault – normal operating noise. ▶ appliance. Loud noises during Appliance is not correctly aligned. the spin cycle. → "Aligning the appliance", Page 16 ▶...
  • Page 57 Troubleshooting en Fault Cause and troubleshooting The spin result is not Redistribute the laundry in the drum. ▶ satisfactory. The laun- Note: Where possible, mix large and small items in dry is too wet/too the drum. Different sized items of laundry distribute damp.
  • Page 58 en Troubleshooting Fault Cause and troubleshooting Detergent residue on If intelligent dosing is activated, reduce the basic ▶ the dry laundry. dosage → Page 40. Insufficient cleaning. Basic dosage not adjusted. If intelligent dosing is activated, adjust the basic ▶ dosage → Page 40. Detergent or care products have congealed in dis- pensers of the intelligent dosing system.
  • Page 59 Troubleshooting en Fault Cause and troubleshooting Odours have formed Humidity and detergent residue may promote the in the appliance. formation of bacteria. → "Cleaning the drum", Page 44 ▶ If you are not using the appliance, leave the door ▶ and detergent drawer open so that residual water can evaporate.
  • Page 60: Emergency Release

    en Transportation, storage and disposal 19.1 Emergency release 20.2 Inserting the transit bolts Releasing the door Secure the appliance before trans- Requirement: The drain pump is portation using transit bolts in order empty. → Page 45 to prevent transport damage. ATTENTION! Escaping water may Use a screwdriver to remove the 4 cause material damage.
  • Page 61: Disposing Of Old Appliance

    Customer Service en 20.4 Disposing of old appli- 21 Customer Service ance Function-relevant genuine spare parts Valuable raw materials can be re- according to the corresponding Eco- used by recycling. design Order can be obtained from Customer Service for a period of at WARNING least 10 years from the date on Risk of harm to health!
  • Page 62: Aqua-Stop Guarantee

    en Customer Service 21.2 AQUA-STOP guarantee In addition to warranty claims against the seller under the purchase agree- ment and in addition to our manufac- turer's warranty, we offer compensa- tion under the following conditions. ¡ If our Aqua-Stop system is defect- ive and causes water damage, we will make good the damage for private users.
  • Page 63: Consumption Values

    Consumption values en 22 Consumption values The following information is provided in accordance with the EU Ecodesign Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456. The automatic dosing function has been deactivated for this pur- pose.
  • Page 64: Technical Data

    ¡ Networked standby mode A detailed RED Declaration of Con- (Wi-Fi): 1.20 W formity can be found online at Water pressure ¡ Minimum: www.bosch-home.com among the 100 kPa additional documents on the product (1 bar) page for your appliance. ¡ Maximum: 1000 kPa (10 bar) Length of the wa- 150 cm...
  • Page 65: Declaration Of Conformity

    2.4 GHz band (2400–2483.5 MHz): requirements. Max. 100 mW A detailed Declaration of Conformity 5 GHz band (5150–5350 MHz + can be found online at www.bosch- 5470–5725 MHz): Max. 100 mW home.co.uk among the additional documents on the product page for your appliance. UK (NI) 5 GHz WLAN (Wi-Fi): For indoor use only.
  • Page 68 Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.

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