GAOMON PD1320 Faq
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PD1320
Pen Display
FAQ
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Summary of Contents for GAOMON PD1320

  • Page 1 PD1320 Pen Display...
  • Page 2: Table Of Contents

    4.1 How to do when GAOMON Driver indicating ''No Device Detected'' and Pen not Working?..17 4.2 How to do when the cursor is moving on the computer monitor but not on PD1320?....17 4.3 How to do when the issue only happens in Clip Studio Paint?............18 4.4 How to do when the issue only happens in GMIP?.
  • Page 3: Warranty & Compatibility & Specification Of Pd1320

    1.2.1 OS Compatibility GAOMON PD1320 Pen Display is NOT a standalone product. It cannot work alone. It has to be connected to a laptop or desktop computer which runs Windows 7 or above version OS, or Mac 10.12 or above version OS.
  • Page 4: Operation System & Art Program Compatibility

    1.2.3 E-Learning Software Compatibility GAOMON PD1320 is compatible well with distance learning software Blackboard Collaborate Ultra ,Whiteboard in Zoom, Kaltura, Google etc. 1.3 Specifications & Features PD1320 Product Information Model PD1320 Brand GAOMON Color Keshizumi /Alice Blue Digital Pen Art-paint AP50...
  • Page 5: How To Set Up Pd1320 On Windows/Mac

    Make sure there is no anti-virus program running here.(You can still run anti-virus program while the issue get confirmed and fixed) 3).Please uninstall the previous GAOMON driver clearly first. Go to Control Panel---Programs and Features---uninstall current exist GAOMON Driver--also make sure no other brands tablet driver. (VERY IMPORTANT). 4).Download driver here: and install the driver.
  • Page 6 Free software like Krita, gimp, fireplaca, Meidibang, inscape,blender,etc. Or paid software like photoshop, adobe illustrator, clip studio paint, sketchbook, Sai version2,etc. Any suggestions and questions, please feel free to tell us. You can find us from ► 【 GAOMON SUPPORT TEAM: https://www.gaomon.net/after-sales/...
  • Page 7: How To Set Up On Mac Os

    -- Click the installation package ----Drag 'GAOMONTablet ' icon upon 'Applications' and hold on for a while until it enters in 'Applications' folder---- Double click 'GAOMONTablet' and select 'Open' to run the driver. Now the GAOMON Driver is installed.
  • Page 8 If your Mac OS version are mac 10.14 , 10.15, Mac Big sur or above OS , please kindly remember to give GAOMON Driver permission to normally function on yuor mac. If your Mac OS is lower than Mac 10.14, please skip following part.
  • Page 9 4). Tick 'GAOMONTablet' circled in red and click the lock icon. Then we can draw freely on the tablet. Now you get the permission to use GAOMON Tablet Driver on your Mac OS. Any suggestions and questions, please feel free to tell us. You can find us from ► 【 GAOMON SUPPORT TEAM:...
  • Page 10: How To Set Up With Android Device

    (gauge: 5V; not included in the package) for connection to the other type-C port on the device to ensure the power sufficiency. For phone charging, charger that supports PD protocol is suggested. Note: Please make sure your Android phone supports'Dex','Desktop', or 'TNT' mode. Visit GAOMON website for compatible phone models: https://GAOMON.net/Pen_Display/PD1220&PD1320.html...
  • Page 11 If you use a desktop computer, please make sure to plug the HDMI cable into graphic card, but not in mother board. If there is no HDMI port on your computer, please buy extra HDMI adapter to use with GAOMON PD1320. For example:...
  • Page 12 Scenario 2 Step 1: Buy a Full-featured Type-C to Type-C cable (not included in the package); Step 2: Connect the pen display (both Type-C ports can do the work) to PC with the Type-C to Type-C cable. Note: Please make sure the Type-C ports of the PC supports USB3.1 and DP1.2 protocol.
  • Page 13: How To Set Up With Game Switch

    Step 2: Connect the pen display to game switch with the full-featured Type-C to Type-C cable. Step 3: Connect the Type-C to Dual USB-A Cable to the provide power for PD1320. The red USB-A male plug is for power supply...
  • Page 14: Osd Setting & How To Adjust Color

    Please adjust the color by followings: Go to RGB-Color--Color Effect--Enter ''USER''--Then you can adjust the hue & saturation of RGBCYM here. Any suggestions and questions, please feel free to tell us. You can find us from ► 【 GAOMON SUPPORT TEAM:...
  • Page 15: Warranty & Compatibility & Specification Of Pd1320

    Please kindly check whether you have well connected the power cord. 2) Please change a different electricity socket. 3) If the issue still remains, please take a video and send to GAOMON SERVICE. We will apply warranty and make everything right for you. Don’t worry!
  • Page 16: How To Do When The Pd1320 Only Displays Wallpaper Of Computer, Without Any Applications

    3.3 How to do when the PD1320 only displays wallpaper of computer, without any applications? If PD1320 only shows the wallpaper of your computer, but without any programs, it is actually the normal situation of the extend mode. You can set Duplicate Mode if you are not familiar with Extend Mode. So PD1320 will display exact same with your computer monitor.
  • Page 17: Pen Issues & Solutions

    PD1320 and computer. 2) Please change a different USB port on your computer to test. 3) Please test on another computer. No need install GAOMON Driver. Let’s see whether the pen can respond when without GAOMON Driver installed on another computer.
  • Page 18: How To Do When The Issue Only Happens In Clip Studio Paint

    Preference --Tablet --Win tab Preference--Performance--Allocate to application--100% Step 2: If the issue remains, please try to reinstall GAOMON Driver. Make sure no other brands tablet driver installed on your computer please. 4.4 How to do when the issue only happens in GMIP? Step 1: Please set inside GIMP according to following path.
  • Page 19: How To Calibrate Pen Cursor

    - If still cannot get close as you want, try to click ''restore default'' directly and no need to click that 9 points Step 3: If the issue still happen, please kindly give following test results to GAOMON SERVICE, and let us give you detail solution by email.
  • Page 20: Warranty & Compatibility & Specification Of Pd1320

    ; the other is 'ink comment 5) Click 'ink comment' and then a comment box will appear in the right area. You can use the tablet pen to draw freely in this comment box. A handwritten 'GAOMON' is in the comment area for your reference:...
  • Page 21 --How to highlight and sign your name on Word file? 1) After well connected PD1320 to computer,please open the Word document. 2) Click 'Review' and click 'Start Inking'. 3) Tips: The wide pen is a highlighter. The narrow pen is for drawing. Here are highlight and...
  • Page 22 5.2.3 In OneNote. 1) After well connected PD1320 to computer,please open OneNote. 2) Now you can use GAOMON pen to draw freely now. The item 'Draw' can help us to adjust the pen and color.
  • Page 23 5.2.4 In PowerPoint. 1) After well connected PD1320 to computer, open PowerPoint. 2) Click the item 'Review' and then click 'Start Inking', now we can draw on PowerPoint.
  • Page 24: How To Comment, Highlight And Sign On Pdf (Acrobat Reader Dc)

    5.3 How to Comment, Highlight and Sign/Draw on PDF (Acrobat Reader DC)? All solutions in this article are in Acrobat Reader DC. In other PDF programs, the steps resemble. 5.3.1 How to sign/write on PDF? Make sure the cable well connected. Open the Acrobat Reader DC and a PDF file that you want to sign your name.
  • Page 25 Click the item 'Sign', then choose 'Add Signature'. Click 'Draw', then you can use GAOMON stylus to write--click 'Apply' to save it. The signature can be placed anywhere in the PDF after saving it. For example, put the signature at...
  • Page 26 3) The 'Draw free form' option makes you can use the tablet pen to draw words freely on PDF files, just like to draw on a canvas. Here is an example, uses GAOMON tablet pen to draw 'Gaomon' and 'Clarlse'...
  • Page 27 4) The 'Draw free form' option also makes you can use the tablet pen to draw, line, circle or mark out the important content. 5) Move the cursor on the circled pen and click it. Then you can use the tablet pen to highlight the content you want.
  • Page 28: How To Use Duplicate Mode & Extend Mode

    5.4 How to use Duplicate Mode & Extend Mode Duplicate Mode: The PD1320 will display exact same with your computer monitor. Extend Mode: The PD1320 will display wallpaper of your computer only. When you draw on PD1320, the computer monitor can display separately.
  • Page 29 1.Please press ‘’Windows+p’’ on keyboard, and make sure to choose Extend mode 2.Open the GAOMON driver , choose GAOMON tablet as ‘’Current Display’’. 3.Now you can use the mouse to move the application from computer monitor to GAOMON monitor to work.
  • Page 30 1 Set mirror Mode: Click on the Apple icon in the top left corner,---“System preference”---choose “Display’’--- Unselect the ‘’Mirror Display.’’ 2 Open the GAOMON driver , choose GAOMON tablet as ‘’Current Display’’. it’s usually”Disaplay2”. Then click apply. 3.Now you can use the mouse to move the application from computer monitor to GAOMON monitor to work.
  • Page 31: How To Contact Gaomon Service Team

    6. How to contact GAOMON service team? Service Email: service@gaomon.net Official Web: https://www.gaomon.net More FAQs: https://blog.gaomon.net/faq-list/ https://www.gaomon.net/question/...

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