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FAQs
For more detailed FAQs, please log in to the APP. search in "Me"-"FAQ"Help
Document"-"Battery Camera"
The device prompts offline?
1) Check whether the equipment is in the power-on state. and observe whether the
working light of the equipment is on normally.
2) Check whether the Wi-Fi network is in good condition and restart the router.
3) If the device is located far away from the router, which results in the inability to obtain a
good Wi-Fi signal, it is recommended to move the router to a closer place or add a Wi-Fi
amplifier to improve the Wi-Fi performance of the home.
4) Delete the camera from your CloudPlus account and add it again after resetting the
device.
Check whether the device firmware and application program are the latest version.
Update router or WIFI password?
Delete the camera from your CloudPlus account. After resetting the device, use the new
Wi-Fi and password to add it again.
Can't play historical video?
1. Check the status of the SD card in "Settings"to ensure that the SD card has been
successfully recognized.
2. Reinsert the SD card.
3. In the application, format the SD card.
4. Try another new SD card.
9
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Need help?
Do you have a question about the DF220 and is the answer not in the manual?
Questions and answers
How do I get sound on my iPhone 14 to notify if someone is at the door
To set up sound notifications on your iPhone 14 for the FOAOOD DF220 doorbell, follow these steps:
1. Open your iPhone's Settings.
2. Go to Notifications.
3. Find and select the CloudPlus app.
4. Ensure that Allow Notifications is turned on.
5. Enable Sounds to receive audio alerts.
6. Check that the Motion Detection feature is activated in the CloudPlus app.
7. Restart your phone if notifications are not working properly.
These steps will ensure you receive sound alerts for motion detection and other events from the FOAOOD DF220 doorbell.
This answer is automatically generated
I did set the parameters at first when installed. I want to changer the area it covers and can’t find how it is done
How to add a second camera to same system
How to get my Foaood DF220 camera to automatically advance to the next frame