Table of contents Safety .......... 4 Laundry.......... 28 General information...... 4 Preparing the laundry ..... 28 Intended use........ 4 Sorting laundry ....... 29 Restriction on user group.... 4 Degrees of soiling ...... 29 Safe installation ........ 5 Care symbols on the care labels ... 29 Safe use ........... 7 Detergents and care products..
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Cleaning the water outlet hose at the siphon........ 40 Clean the water inlet filters..... 41 Troubleshooting...... 43 Malfunctions ........ 43 Emergency release ...... 51 Transportation, storage and disposal ......... 51 Removing the appliance .... 51 Inserting the transit bolts.... 51 Using the appliance again ..... 52 Disposing of old appliance .... 52 Customer Service......
en Safety Safety Observe the following safety instructions. General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. Intended use Only use this appliance: ¡...
Safety en Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! ¡ Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing.
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en Safety WARNING ‒ Risk of injury! ¡ The high weight of the appliance may result in injury when lif- ted. ▶ Do not lift the appliance on your own. ¡ If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en CAUTION ‒ Risk of cutting! Touching sharp edges on the appliance may lead to cuts. ▶ Do not touch the sharp edges on the appliance. ▶ Wear protective gloves when installing and transporting the appliance. Safe use WARNING ‒ Risk of electric shock! ¡...
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en Safety WARNING ‒ Risk of suffocation! Children may breathe in or swallow small parts, causing them to suffocate. ▶ Keep small parts away from children. ▶ Do not let children play with small parts. WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed.
Safety en CAUTION ‒ Risk of scalding! When you wash at high temperatures, the detergent solution gets hot. ▶ Do not touch the hot detergent solution. CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation.
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en Safety WARNING ‒ Risk of poisoning! Poisonous fumes may be given off if you use cleaning agents that contain solvents. ▶ Do not use cleaning agents that contain solvents.
Preventing material damage en Make sure that the length of the ▶ Preventing material damage Preventing material dam- thread on the connection to the water tap is at least 10 mm. ¡ If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- Preventing material damage able to operate properly.
en Environmental protection and saving energy Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues lightly and normally soiled laundry. immediately if they come into At low temperatures, the appliance contact with the appliance. consumes less energy. For light to normal soiling, lower temperatures than indicated on the care label Environmental protection and saving energy...
Installation and connection en ATTENTION! Energy saving mode Objects remaining in the drum that If you do not use the appliance for an are not designed for operation with extended period, it automatically the appliance may cause material switches to energy-saving mode. All damage and damage to the appli- displays go out and Start / Re-...
en Installation and connection Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Requirements for the installa- Washing machine tion location Accompanying documents The appliance may "wander" when it Water inlet hose spins.
Installation and connection en Installation location Requirements WARNING Risk of electric shock! On a wooden joist Place the appliance The appliance contains live parts. floor on a water-resistant Touching live parts is dangerous. wooden board which Do not operate the appliance ▶...
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en Installation and connection Pull the hoses out of the holders. Remove the four sleeves. Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps.
Installation and connection en Note: Please read the information in Connecting the appliance the "Safety" → Page 4 and "Prevent- Connect your appliance to the power ing material damage" → Page 11 sec- supply, water inlet and water outlet. tions to ensure that you use the appli- ance safely.
en Installation and connection Screw the lock nuts tightly against Aligning the appliance the housing using a WAF 17 In order to reduce noise and vibra- wrench. tion and to prevent the appliance from moving, align the appliance cor- rectly. Note: Please read the information in the "Safety"...
Familiarising yourself with your appliance en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
en Familiarising yourself with your appliance Detergent drawer Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡ Liquid starch ¡ Waterproofing agent Compartment I: ¡ Detergent for prewash ¡ Hygiene detergent Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.
Display en Display Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
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en Display Display Designation Description Door ¡ Lights up: The door is locked and cannot be opened. ¡ Flashes: The door is not closed properly. ¡ Off: The door is unlocked and can be opened. ¡ No water pressure. ¡ The water pressure is too low. E:60 / -2B Error Error code, error display, signal.
Buttons en Buttons Buttons The selection of programme settings depends on the selected programme. You Buttons can see the selection options for each programme in the overview for → "Programmes", Page 24. Button Selection Description Start / Reload ¡ Start Start, cancel or pause the programme. ¡...
Accessories en Accessories Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose extension Extend the water inlet hose for WMZ2381 cold water or AquaStop (approx. 2.50 m). Fixing brackets Improves the stability of the ap- WMZ2200 pliance.
en Laundry Pour washing powder into com- Laundry Laundry partment II. You can wash all items that the man- Laundry ufacturer has marked as machine- washable on the care label and fab- rics made from hand-washable wool using your appliance. Preparing the laundry ATTENTION! Objects remaining in the laundry may damage the laundry and the drum.
Laundry en – Type of fabric and fibre type Sorting laundry – Whites Note: Please read the information in – Colours the "Safety" → Page 4 and "Prevent- Wash new coloured items ing material damage" → Page 11 sec- separately the first time you tions to ensure that you use the appli- wash them.
en Detergents and care products Notes Detergents and care products Detergents and care ¡ only use liquid detergents that are self-flowing products ¡ Do not mix different liquid deter- gents You can protect your appliance and Detergents and care products ¡ Do not mix detergent and fabric your laundry by selecting and using softener the correct detergents and care...
Basic operation en You can find out how hard your water is from your local water com- pany or measure it yourself using a water hardness tester. Water hardness Hardness range Total hardness in mmol/l German degrees in °dH soft (I) 0–1.5 0–8.4 medium (II)
en Basic operation Note: Ensure that there is no laun- Adjusting the programme set- dry trapped in the door. tings Close the door. Depending on the programme and programme progress, you can adjust Adding detergent and care or activate/deactivate the settings. product Note: Overview of all programme set- Note: Please read the information in tings:...
Basic operation en The appliance is paused and Remove the laundry. checks whether it is possible to add or remove laundry. Take note of the programme status. Add or remove laundry. Close the door. Press Start / Reload . Cancelling the programme Once the programme has started, you can cancel it at any time.
en Childproof lock Childproof lock Childproof lock Secure your appliance against being Childproof lock operated unintentionally using the controls. Activating the childproof lock Press and hold the two 3 sn. ▶ buttons for approx. 3 seconds. a The display shows a The controls are locked. a The childproof lock remains active even after the appliance has been switched off.
Basic settings en Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of the basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme pos- Value Description ition End signal 0 (off) Set the volume of the signal at the end of...
en Cleaning and servicing Changing the basic settings Remove all detergent Fresh deposits are residue, spray residue easier to remove Set the programme selector to po- or other residues im- without leaving any sition 1. mediately. residue. Keep the appliance This allows the resid- door and detergent ual water to dry, redu- drawer open after...
Cleaning and servicing en Press down on the insert and re- Fit the insert and lock it into place. move the detergent drawer. Cleaning the opening for the deter- Press out the insert upwards from gent drawer. below. Push in the detergent drawer. Clean the detergent drawer and in- sert with water and a brush, and Descaling...
en Cleaning and servicing Slide a sufficiently large receptacle Cleaning the drain pump under the opening. Clean the drain pump in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage"...
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Cleaning and servicing en Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the "Safety" → Page 4 and "Prevent- hot. ing material damage" → Page 11 sec- Do not touch the hot detergent tions to ensure that you use the appli- ▶...
en Cleaning and servicing Insert the pump cap and screw it Loosen the hose clamp and care- on as far as it will go. fully remove the water outlet hose. 90° The handle on the pump cap must Residual water may leak out. be in a vertical position.
Cleaning and servicing en Clean the filter with a small brush. Clean the water inlet filters. Clean the filter in the water inlet in the event of blockages or if the water pressure is too low. Emptying the water inlet hose Turn off the tap.
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en Cleaning and servicing Disconnect the hose from the rear Connect the hose and check for of the appliance. leaks. Use pliers to remove the filter. Clean the filter with a small brush. Reinsert the filter.
Troubleshooting en Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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en Troubleshooting Fault Cause Troubleshooting → "Cleaning the drain pump", "E:36 / -25 / -26" Drain pump is blocked. ▶ Page 38 The water pressure is low. No remedial action possible. The filters in the water inflow "Clean the filters in the water in- ▶...
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Troubleshooting en Fault Cause Troubleshooting The appliance is not work- There has been a power cut. Check whether the lighting in your ▶ ing. kitchen or other appliances are working. The programme does not You have not pressed Press Start / Reload . ▶...
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en Troubleshooting Fault Cause Troubleshooting The water is not draining. – –– is activated. Continue the programme by select- ▶ ing Spin or Drain and pressing Start / Reload . → "Resuming the programme when the programme status is Rinse Hold", Page 33 The water outlet hose is con- Install the water outlet hose at a ▶...
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Troubleshooting en Fault Cause Troubleshooting The programme duration Note: When loading, where possible, changes during the wash place large and small items of laundry cycle. together in the drum. Different sized items of laundry distribute themselves better during the spin cycle. Foam detection system Not a fault –...
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en Troubleshooting Fault Cause Troubleshooting High spin speed not Note: Where possible, mix large and reached. small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the Spin programme. ▶ The spin programme does Drain pipe or water outlet Clean the drain pipe and the water ▶...
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Troubleshooting en Fault Cause Troubleshooting Detergent or fabric softener Too much detergent/fabric When dosing liquid detergent and ▶ drips off the seal and col- softener in the detergent fabric softener, observe the mark- lects on the door or in the drawer. ing in the detergent drawer and do seal fold.
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en Troubleshooting Fault Cause Troubleshooting Water is leaking out at the Water outlet hose is not con- Connect the water outlet hose cor- ▶ water outlet hose. nected correctly. rectly. Water outlet connection types → "Cleaning the drum", Page 36 Odours have formed in the Humidity and detergent ▶...
Transportation, storage and disposal en Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 38 Detach the hoses.
en Transportation, storage and disposal Insert all screws into the four Disposing of old appliance transit bolts and tighten slightly. Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
Customer Service en Make a note of your appliance's de- Customer Service Customer Service tails and the Customer Service tele- phone number to find them again If you have any queries on use, are Customer Service quickly. unable to rectify faults on the appli- ance yourself or if your appliance needs to be repaired, contact Cus- Consumption values...
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en Technical specifications Further information about your model can be found online at https://enerji- etiketitr.bsh-group.com. Please then follow the instructions on searching for models. The model identifier is made up of the characters before the slash in the product number (E-Nr.) shown on the rating plate.
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Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.