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Washing machine
WAXH2KOLSN
[en]
User manual and installation
instructions

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Summary of Contents for Bosch WAXH2KOLSN

  • Page 1 Washing machine WAXH2KOLSN [en] User manual and installation instructions...
  • Page 2: Table Of Contents

    Futher information and explanations are available online: Table of contents 1 Safety ..........   4 6 Before using for the first time ...    20 1.1 General information.... 4 6.1 Starting an empty washing cycle ......... 20 1.2 Intended use....... 4 1.3 Restriction on user group... 4 7 Display ........
  • Page 3 14 Childproof lock......   33 20.2 Inserting the transit bolts.. 57 14.1 Activating the childproof 20.3 Using the appliance again .. 57 lock ......... 33 20.4 Disposing of old appliance .. 58 14.2 Deactivating the childproof lock ......... 33 21 Customer Service.....    58 21.1 Product number (E-Nr.) and 15 Intelligent dosing system ..
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
  • Page 5: Safe Installation

    Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
  • Page 6 en Safety ▶ If the power cord is too short and a longer one is not available, please contact an electrician to have the domestic installation adapted. WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶...
  • Page 7: Safe Use

    Safety en CAUTION ‒ Risk of cutting! Touching sharp edges on the appliance may lead to cuts. ▶ Do not touch the sharp edges on the appliance. ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous.
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
  • Page 9: Safe Cleaning And Maintenance

    Safety en 1.6 Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on the appliance. WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff.
  • Page 10: Preventing Material Damage

    en Preventing material damage Make sure that the valve housing ▶ 2 Preventing material for the water inlet hose does not come into contact with its sur- damage roundings and is not subjected to any external forces. Follow these instructions to avoid ma- Ensure that the inner diameter of terial damage and damage to the ap- ▶...
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Do not use cleaning products with detergent based on the laundry's de- ▶ a high alcohol content. gree of soiling. Do not use hard scouring pads or ▶ a For light to normal soiling, a smal- cleaning sponges.
  • Page 12: Energy Saving Mode

    en Installation and connection Open the appliance door. The appliance comes with an Aqua- → "Basic operation", Page 31 Sensor. Remove any accessories from the a During the rinse cycle, the Aqua- drum. Sensor checks the degree of tur- Close the appliance door. bidity of the rinsing water, and ad- justs the duration and number of 4.2 Contents of package...
  • Page 13: Requirements For The Install- Ation Location

    Installation and connection en 4.3 Requirements for the in- Installation loca- Requirements tion stallation location Wooden joist Place the appli- floor ance on a water- WARNING resistant wooden Risk of electric shock! board (minimum The appliance contains live parts. thickness of Touching live parts is dangerous. 30 mm) which is Do not operate the appliance ▶...
  • Page 14 en Installation and connection Pull the hoses out of the holders. Remove the 4 sleeves. Unscrew and remove Put on the 4 cover caps. screws for the 4 transit bolts with a WAF 13 wrench. Press down on the 4 cover caps. Remove the power cable from the holder.
  • Page 15: Removing The Transport Struts

    Installation and connection en Remove the transport strut. 4.5 Removing the transport struts Unscrew and remove the screws in the vertical transport struts using a T20 screwdriver. 4.6 Connecting the appliance Connecting the water inlet hose WARNING Remove the transport struts. Risk of electric shock! The appliance contains live parts.
  • Page 16: Aligning The Appliance

    en Installation and connection When connecting to a 21 mm = ½" Sink Fix and secure tap, first fit the adapter with a seal- the water outlet ing washer. hose with an el- bow. Plastic pipe with Fix and secure rubber sleeve or the water outlet gully hose with an el-...
  • Page 17: Connecting The Appliance To The Electricity Supply

    Installation and connection en To align the appliance, turn the ap- The connection details of the appli- pliance feet. Check that the appli- ance can be found under Tech- ance is level using a spirit level. nical data → Page 60. Check the mains plug is inserted properly.
  • Page 18: Detergent Drawer

    en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. Maintenance flap for the drain Transit bolts → Page 13 pump → Page 42 Water inlet hose → Page 15...
  • Page 19: Control Panel

    Familiarising yourself with your appliance en Manual dosing compartment / : Dispenser for fabric softener or liquid detergent : Dispenser for liquid deter- gent 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. Programmes → Page 26 Programme selector → Page 31...
  • Page 20: Before Using For The First Time

    en first time Start the first wash cycle or press first time 6 Before using for the ⁠ to switch off the appliance. → "Basic operation", Page 31 first time Prepare the appliance for use. first time 6.1 Starting an empty wash- ing cycle Your appliance was inspected thor- oughly before leaving the factory.
  • Page 21: Display

    Display en 7 Display The display shows the current settings, options or relevant information. Display Designation More information 0:40 Programme dura- Expected programme duration or pro- tion/programme gramme time remaining in hours and time remaining minutes. "Ready in" time → "Buttons", Page 24 10.0 Recommended The maximum load capacity for the selec- load...
  • Page 22 en Display Display Designation More information ⁠ Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 33 ⁠ Energy consump- Energy consumption for the selected pro- tion gramme.
  • Page 23 Display en Display Designation More information ⁠ ¡ No water pressure. ¡ The water pressure is too low. ⁠ Detergent drawer The detergent drawer has not been pushed in fully. E:35 / -10 Error Error code, error display, signal. Example...
  • Page 24: Buttons

    en Buttons 8 Buttons The selection of programme settings depends on the programme that is set. Button Selection More information ⁠ (Start/Reload/ ¡ Start Start, cancel or pause the pro- Pause) gramme. ¡ Cancel ¡ Pause ⁠ ¡ Activate Activate or deactivate a shorter pro- (SpeedPerfect) gramme duration.
  • Page 25 Buttons en Button Selection More information ⁠ ⁠ - 1600 Adjust the spin speed or activate ⁠ (Spin Speed Re- (Rinse Hold). duction) Set spin speed in rpm. ⁠ is selected, the water is not drained at the end of the washing cycle and the spin cycle is deactiv- ated.
  • Page 26: Programmes

    en Programmes 9 Programmes Note: The laundry's care labels provide you with additional information on pro- gramme selection. Programme Description Max. load (kg) Cotton Wash hard-wearing items made from cotton, linen 10.0 or blended fabrics. Also suitable as a short programme for normally soiled laundry when you activate ⁠...
  • Page 27 Programmes en Programme Description Max. load (kg) Easy Care Wash items made from synthetic or blended fab- rics. Programme setting: ¡ Max. 60 °C ¡ Max. 1200 rpm Wash items made from cotton, linen, or synthetic or blended fabrics. Suitable for lightly soiled laundry. Programme setting: ¡...
  • Page 28 en Programmes Programme Description Max. load (kg) Programme setting: ¡ Max. 60 °C ¡ Max. 800 rpm Sport Wash sports and leisure items made from synthetic fibres, microfibre or fleece. Use a detergent that is suitable for sports items. Do not use fabric softener. Tip: Use the Easy Care programme to wash heavily soiled laundry.
  • Page 29: Laundry

    Programmes en Programme Description Max. load (kg) Rapid 15'/30' Wash items made from cotton, or synthetic or blen- ded fabrics. Short programme for small items of lightly soiled laundry. The programme duration is approx. 30 minutes. If you wish to reduce the programme duration to 15 minutes, activate ⁠...
  • Page 30: Preparing The Laundry

    QR code in the table of bag. contents or on www.bosch- home.com. – Tie together longer drawstrings, and tie cords with solid end- 11.1 Preparing the laundry pieces in hoods or trousers –...
  • Page 31: Detergents And Care

    ¡ You can find further information in ance the digital instruction manual by Requirement: The appliance has scanning the QR code in the table been correctly installed and connec- of contents or on www.bosch- ted. home.com. → "Installation and connection", ¡ Observe the information on safety Page 12 → Page 4 and preventing material...
  • Page 32: Loading Laundry

    en operation Notes 13.6 Starting the programme ¡ The programme settings are not Requirement: A programme is set. saved permanently for the pro- → "Setting a programme", Page 31 gramme. ¡ The setting is saved if you activate Press ⁠ . ▶ or deactivate the intelligent dosing a The drum rotates and load detec- system.
  • Page 33: Cancelling The Programme

    Childproof lock en Wipe the rubber gasket dry and re- 13.9 Cancelling the pro- move any foreign objects. gramme Press ⁠ . Open the appliance door. The appliance door remains locked for safety reasons if the temperature and water levels are high. –...
  • Page 34: Intelligent Dosing System

    en Intelligent dosing system So that the programme currently ¡ Activate the intelligent dosing sys- running is not cancelled, the pro- tem once the programme has gramme selector must be set to ended. the initial programme. → "Buttons", Page 24 ⁠ goes out in the display. Requirements ¡...
  • Page 35: Filling The Dispensers

    Intelligent dosing system en Pour liquid detergent and fabric 15.2 Filling the dispensers softener into the relevant dis- If you want to use the intelligent dos- pensers. ing system or if the appliance dis- → "Detergent drawer", Page 18 plays a notification during operation of the appliance, fill the dispensers.
  • Page 36: Basic Dosage

    Home Connect. in the digital instruction manual by scanning the QR code in the table of The Home Connect app guides contents or on www.bosch- you through the entire login pro- home.com. cess. The Home Connect services are not available in every country.
  • Page 37: Setting Up Home Connect

    Home Connect en 16.2 Setting up Home Con- 16.4 Deactivating Wi-Fi on the nect appliance Press and hold ⁠ for at least Requirements ¡ The Home Connect app has been three seconds. installed on your mobile device. Set the programme to position 4. ¡ Wi-Fi has been activated on the a The display shows Con.
  • Page 38: Remote Diagnostics

    en Home Connect ¡ Remote start cannot be activated 16.8 Data protection for safety reasons in the following Please see the information on data circumstances: protection. – The appliance door is open. The first time your appliance is – The detergent drawer has not registered on a home network been pushed in fully.
  • Page 39: Basic Settings

    Basic settings en 17 Basic settings You can configure the basic settings for your appliance to meet your needs. 17.1 Overview of basic settings Basic setting Programme posi- Value Description tion End signal 0 (off) Set the volume of 1 (quiet) the signal at the 2 (medium) end of the pro- 3 (loud)
  • Page 40: Changing The Basic Set- Tings

    ▶ in the digital instruction manual by on the rear against water, deter- scanning the QR code in the table of gent and fabric softener residue. contents or on www.bosch- Switch off the appliance. home.com. → "Switching off the appliance", Page 33...
  • Page 41 Cleaning and servicing en Press down on the insert and re- Empty the detergent drawer. move the detergent drawer. Clean the pump unit with a damp Remove the pump unit. cloth. Unclip the detergent drawer cover Clean the detergent drawer and and remove it.
  • Page 42: Cleaning The Drain Pump

    en Cleaning and servicing Disconnect the appliance's mains plug from the power supply. Open and remove the service flap. Slide a sufficiently large container under the opening. Clean the housing of the detergent drawer in the appliance. Take the drain hose out of the holder.
  • Page 43 Cleaning and servicing en Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Requirement: The drain pump is ures, the detergent solution gets empty. → Page 42 hot. Since water may remain in the Do not touch the hot detergent ▶...
  • Page 44: Cleaning The Intake Opening In The Rubber Gasket

    en Cleaning and servicing Ensure that both impellers can Insert and close the service flap. turn. 18.4 Cleaning the intake Insert the pump cap. opening in the rubber Ensure that the parts of the ‒ pump cap are correctly as- gasket sembled. Regularly check the intake opening in the rubber gasket for any block- ages and clean the intake opening.
  • Page 45: Troubleshooting

    Troubleshooting en 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 46 en Troubleshooting Fault Cause and troubleshooting "E:30 / -80" Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water ▶ hose. → "Connecting the appliance", Page 15 The pump cap is not fully screwed in. Ensure that the pump cap is screwed in all the way ▶...
  • Page 47 Troubleshooting en Fault Cause and troubleshooting "E:30 / -10" and/or ⁠ The tap is turned off. Turn on the tap. ▶ The water inlet hose is kinked or jammed. Ensure that the water inlet hose is not kinked or ▶ jammed. Water level measurement system is defective.
  • Page 48 en Troubleshooting Fault Cause and troubleshooting ⁠ Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
  • Page 49 Troubleshooting en Fault Cause and troubleshooting The appliance is not There has been a power cut. working. Check whether the lighting in your kitchen or other ▶ appliances are working. The programme does You have not pressed  ⁠ . not start. Press ⁠...
  • Page 50 en Troubleshooting Fault Cause and troubleshooting The door cannot The temperature is too high. be opened. Wait until the temperature has dropped. ▶ → "Cancelling the programme", Page 33 ▶ Water level is too high. Select a suitable programme for draining. ▶ → "Programmes", Page 26 Power failure.
  • Page 51 Troubleshooting en Fault Cause and troubleshooting The water is not drain- Remove any unapproved extensions from the water ▶ ing. hose. → "Connecting the appliance", Page 15 The pump cap is not fully screwed in. Ensure that the pump cap is screwed in all the way ▶...
  • Page 52 en Troubleshooting Fault Cause and troubleshooting Drum jerks after the This is caused by an internal motor test. programme starts. Not a fault – no action required. ▶ Vibrations and move- Appliance is not correctly aligned. ment of the appliance → "Aligning the appliance", Page 16 ▶...
  • Page 53 Troubleshooting en Fault Cause and troubleshooting The spin programme Drain pipe or water outlet hose is blocked. does not start. Clean the drain pipe and the water outlet hose. ▶ Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are ▶...
  • Page 54 en Troubleshooting Fault Cause and troubleshooting Creasing. The next time you run a wash cycle, reduce the ▶ amount of laundry being loaded. Unsuitable programme for the type of fabric. Select the programmes that are suitable for the ▶ type of fabric. The spin result is not A low spin speed is selected.
  • Page 55 Troubleshooting en Fault Cause and troubleshooting Detergent residue on Refill the dispenser. the damp washing. → "Filling the dispensers", Page 35 Basic dosage is not correctly adjusted. If intelligent dosing is activated, reduce the basic ▶ dosage → Page 36. Detergent residue on Detergents may contain water-insoluble substances the dry laundry.
  • Page 56 en Troubleshooting Fault Cause and troubleshooting Home Connect is not Different causes are possible. working properly. Go to www.home-connect.com. ▶ No connection to the Wi-Fi is switched off. home network. → "Activating Wi-Fi on the appliance", Page 37. ▶ Wi-Fi is activated but a connection to your home net- work cannot be established.
  • Page 57: Emergency Release

    → "Installation and connection", in the digital instruction manual by Page 12 and scanning the QR code in the table of → "Starting an empty washing contents or on www.bosch- home.com. cycle", Page 20. Turn off the tap. Empty the water inlet hose. Switch off the appliance.
  • Page 58: Disposing Of Old Appliance

    en Customer Service 20.4 Disposing of old appli- 21 Customer Service ance Function-relevant genuine spare parts Valuable raw materials can be re- according to the corresponding Eco- used by recycling. design Order can be obtained from Customer Service for a period of at WARNING least 10 years from the date on Risk of harm to health!
  • Page 59: Aqua-Stop Guarantee

    Customer Service en 21.2 AQUA-STOP guarantee In addition to warranty claims against the seller under the purchase agree- ment and in addition to our manufac- turer's warranty, we offer compensa- tion under the following conditions. ¡ If our Aqua-Stop system is defect- ive and causes water damage, we will make good the damage for private users.
  • Page 60 en Consumption values 22 Consumption values The following information is provided in accordance with the EU Ecodesign Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456. The automatic dosing function has been deactivated for this pur- pose.
  • Page 61: Declaration Of Conformity

    Length of the 210 cm A detailed Declaration of Conformity power cord can be found online at www.bosch- home.co.uk among the additional This product contains light sources documents on the product page for from energy efficiency class F. These your appliance.
  • Page 62 en Declaration of Conformity 2.4 GHz band (2400–2483.5 MHz): 5 GHz band (5150–5350 MHz + Max. 100 mW 5470–5725 MHz): Max. 100 mW UK (NI) 5 GHz WLAN (Wi-Fi): For indoor use only. 5 GHz WLAN (Wi-Fi): For indoor use only.
  • Page 64 Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.

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