Dell PowerVault 124T DLT VS160 User Manual page 53

Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide
47 EEROM Chksum Error
48 Fan Sense Motion Error
49 Offline
4A Host Lock Prevents Eject
4B Open Front
4C Over Temp
TCP/IP Stack and Task Error Types
50 IP Stack Panic
51 IP Stack Memory Allocation
Error
52 IP Stack Can't Free Memory
53 Stack DTrap Occurred
Loader Task Error Types
60 Drive Init Failed
61 Drive Login Error
62 Drive Logout/Unexpected
Error
63 Drive Command Failed
64 Drive Response Timeout
65 Command Flushed From
Queue
66 Drive Manager Not In
Correct State
67 Drive Reporting Not Ready
file:///T|/htdocs/stor-sys/124T/en/124tvs16/trouble.htm[12/5/2012 10:26:08 AM]
Contact support.dell.com.
Verify that the main fan is moving freely when the unit is on.
If the previous step fails, contact
Diagnostics controlling system. No action required.
Host backup software has issued PREVENT/ALLOW MEDIUM REMOVAL command,
often called a "lock" by the host backup software.
Issue an Unlock command through the host backup software, or power
cycle the autoloader using the Operator Control Panel power button to clear
the lock setting.
All motor movement, including picker and magazine rotation, has been disabled
for safety reasons.
Verify the magazine or magazine blank is completely inserted on both the
left and right sides of the autoloader.
Replace magazine or magazine blank (try a second one if possible).
If the Random Moves test failed, see steps above for necessary actions.
If all previous steps fail, contact support.dell.com.
Verify the temperature of the autoloader inlet air is within specification.
Clear debris from all openings of the autoloader, both in front and back.
Verify that the fan is working.
If all previous steps fail, contact support.dell.com.
Verify that the autoloader is connected to the correct network.
Verify that the network is properly configured (i.e. no loop-back condition
exists).
Verify that the autoloader operates correctly when properly configured and
attached directly to a host system using a cross-over cable.
If all previous steps fail, contact support.dell.com.
Check support.dell.com
Check the TapeAlert log for more specific drive error information. Refer to
Table 3 for recommended actions.
Power cycle the autoloader using the front panel power button and retry
the operation.
If all previous steps fail, contact support.dell.com.
support.dell.com
for PowerVault 124T firmware updates.