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The ball getting stuck is NOT a warranty repair issue.
While inconvenient, it does not affect the performance of the machine.
What to do in case of an accidental overfill
An alarm will sound and the red light will light up. Your AquaCure will not produce gas
if it is overfilled. This is a SAFETY FEATURE unique to the AquaCure (prevents lye
from being ejected).
If this happens, please carefully follow these steps.
Turn the AquaCure off and remove the power cord from the back of the unit.
Remove all the tubes and the humidifier.
Unscrew the Tower Cap (if installed).
Place a glass or plastic container into the sink and slowly pour out a little lye solution.
Set the machine upright and wait 30 seconds. If the liquid level is still above the full
mark, then repeat the above process until the liquid level is below the full mark.
We recommend saving the excess lye solution that was poured out (pour it into a sealable
jar or plastic container) and using it the next time the AquaCure needs liquid. The
REASON for this is that you also poured out some of the lye (catalyst) that your
AquaCure needs to make gas.
Lye used to be a main ingredient in soap. Lye is a main ingredient in drain cleaner. It is
safe for your plumbing and the environment to dispose of it down the drain if necessary.
Do not use the syringe with concentrated lye solution!
Do not put concentrated lye solution through the Tower Cap check valve!
The reason for this is that lye crystals can cause the check valve to malfunction, either
holding it closed (causing back-filling) or open (causing gas leak).
Lye solution should only be put in the machine using the provided funnel. Yes,
you'll need to remove the Tower Cap. But only for initial fill of lye and for maintenance.
Tower Cap:
The Tower Cap is your first line of defense against lye contamination of the HydrOxy
gas. The height of the Tower Cap allows most of the lye mist to separate from the
HydrOxy and settle back into the electrolyzer.
Also the Tower Cap clear tube allows you to see if you have a foaming issue. If you see
foam in the clear tube, stop the AquaCure and completely clean it (rinse it out). Dump
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AquaCure Model AC50 Operation Manual
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Do you have a question about the AC50 and is the answer not in the manual?
Questions and answers
The water gauge has lye debris which hasn't come completely removed after cleaning, is there something l can do to clear the debris?
To remove lye debris from the water gauge of an AquaCure AC50, let the sludge settle to the bottom, then extract the clarified lye solution using a hose on a syringe or filter it through a coffee filter. Refill the machine with up to 1.25 liters of the filtered solution, ensuring not to overfill. Check the fluid meniscus instead of relying on the floating ball, which may not always function correctly.
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Where do I find the info re what setting to use per Lb of persons weight of for Aquacure
Why are the filter in the water bottle clogging after 7 days. The second one clogged in two days
The AquaCure AC50 water bottle filter may be clogging after 7 days and the second one after 2 days due to sludge and impurities in the electrolyte solution. Over time, the electrolyte collects contaminants and forms sludge, which can block filters. If the sludge is not properly settled or filtered out before reusing the solution, it can quickly clog new filters.
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@Mr. Anderson This is a brand new machine Doing this.
@Mr. Anderson What can I clean these filters with
@Mr. Anderson This machine is a week old with about nine hours. It clogs filters in the bubble bottle. What can I do to prevent this and how do I clean the filters (stone filters)