Do you have a question about the S2PRO and is the answer not in the manual?
Questions and answers
Barbara Garner
March 10, 2025
I go menu and push
Live TV and the blue box comes up. select chanel but it will not play
2 comments:
Mr. Anderson
March 10, 2025
Live TV may not play on the SuperBox S2PRO after selecting a channel for several reasons:
1. Internet Connection Issues – Ensure the device is connected to the internet via Ethernet or WiFi. If using WiFi, check that the correct network and password were entered.
2. Blue TV Not Installed or Updated – Live TV requires the Blue TV app. If it is not installed or is outdated, go to the App Store, locate Blue TV, and install or update it.
3. EPG or Playback Issues – If the Electronic Program Guide (EPG) is not functioning properly, updating the Blue TV app may help.
4. Setup Not Completed – Make sure all setup steps, including agreeing to the Disclaimer, adjusting the screen, and installing necessary apps, are completed.
5. Service Issues – If all setup steps are correct and the app is up to date, there may be a temporary service issue with the Live TV provider.
To troubleshoot, check the internet connection, reinstall or update Blue TV, and ensure the setup process is fully completed.
Page 2
STEP 1 - Agree to the Disclaimer Notice (Press [OK]) STEP 2 - Select your Internet Connection (Either Ethernet or WiFi) STEP 5 - Setup Live TV STEP 2D - Arrow to Connect (Press [OK] to Connect) STEP 4B - Select Blue [App Store] STEP 2A - Ethernet Setup - Plug into Router - (Press [OK]) STEP 5A - Arrow over to Live TV (Press [OK])
Page 3
STEP 7 - Setup Playback STEP 5D - Live TV is Ready STEP 6C - Arrow over to Blue VOD STEP 7A - Arrow over to Playback STEP 7D - Playback is Ready (Press [OK] - Press [Return] to Exit) (Press [OK] to Load Live TV) (Press [OK] to Load Live TV) (Press [OK])
Page 4
STEP 9E - Find your Time Zone STEP 9A - Arrow down to Settings (Press [OK]) (Press the [Home] key on the remote to exit back to the Home Screen) (Press [OK]) Now your SuperBox is Ready To Go - Enjoy!!!
Need help?
Do you have a question about the S2PRO and is the answer not in the manual?
Questions and answers
I go menu and push Live TV and the blue box comes up. select chanel but it will not play
Live TV may not play on the SuperBox S2PRO after selecting a channel for several reasons:
1. Internet Connection Issues – Ensure the device is connected to the internet via Ethernet or WiFi. If using WiFi, check that the correct network and password were entered.
2. Blue TV Not Installed or Updated – Live TV requires the Blue TV app. If it is not installed or is outdated, go to the App Store, locate Blue TV, and install or update it.
3. EPG or Playback Issues – If the Electronic Program Guide (EPG) is not functioning properly, updating the Blue TV app may help.
4. Setup Not Completed – Make sure all setup steps, including agreeing to the Disclaimer, adjusting the screen, and installing necessary apps, are completed.
5. Service Issues – If all setup steps are correct and the app is up to date, there may be a temporary service issue with the Live TV provider.
To troubleshoot, check the internet connection, reinstall or update Blue TV, and ensure the setup process is fully completed.
This answer is automatically generated
@Barbara Garner