Cleaning Kit .........................22 Low-Ink Warning Device .....................23 Customer-Supplied Equipment ................... 23 Introduction ..................... 25 JetStream System Description ..................25 How the JetStream Works ..................25 JetStream Specifications ..................... 28 Software Specifications ....................29 System Dimensions ....................30 System Components ................33 Console Overview .......................
Page 6
Printhead Position .......................41 System Portability .......................42 Traffic Patterns ........................42 Assembling the Stand ....................43 Mounting the JetStream(s) to the Stand ..............45 Mounting the Printhead ....................47 I/O Connection ......................48 I/O Connection Notes: ......................48 Installing a Photocell ....................49 Sensor Interface Notes: .......................50...
Page 7
Ink Level ..........................72 Makeup Level ........................72 Start Jetting .........................73 Stop Jetting .........................73 Print ............................74 Stop Printing ........................74 Message ..........................74 Load File ..........................75 Scroll Backward ........................75 Scroll Forward ........................75 Settings ..........................75 Alarm Log ..........................75 The Message Screen ....................76 Message Area ........................76 Static Text ...........................77 Counter ..........................78 Date and Time ........................79...
Page 8
Replacing or Cleaning the Air Filters ................. 164 Upgrading the System Software................166 Preparing the JetStream for Fewer than 3 Months Idle ..........168 Preparing the JetStream for More than 3 Months Idle ..........169 Warnings and Alarms ................175 Viscometer Failure ....................
Page 9
High Pump Speed Warning ..................182 Mixing Tank Low Warning ..................183 High-Voltage Leakage Warning ................184 Troubleshooting ..................187 Parts List ....................191 Warranty Statement ................195 Warranty Period ......................195 Printheads ......................... 195 Repairs ........................195 Print Quality ......................195 Shipping Policy......................
Page 10
10 Abbreviations 2006792 Rev B – 200228...
11 Abbreviations Abbreviations The following abbreviations are used throughout this User Guide: Abbreviation Meaning Abbreviation Meaning Alternating Current No Conection Amperes Negative-Positive-Negative Binary-Coded Decimal Input/Output Bitmap Programmable Logic Controller Celsius Part Number Continuous Inkjet Personal Protective Equipment Centimeters Pulses per Revolution CONN Connector Polyvinyl Chloride...
Page 12
12 Abbreviations 2006792 Rev B – 200228...
• The JetStream uses capped Ink and Makeup Containers. Do not open or puncture these containers in any way other than for normal installation. Failure to follow this directive will void the warranty.
14 Safety Understanding Safety Notifications DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury. CAUTION Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
15 Safety Cautions When installing, operating, and maintaining the JetStream, observe these cautions. Electrical Hazard Do not use equipment in any way other than as instructed in this manual. No user-serviceable parts are inside. Dedicated circuit is recommended. Check polarity.
Tray Bottle Supply Cord The JetStream printing system is shipped assembled and tested. When unpacking the shipping carton, verify that the contents are complete and in proper condition. If items are missing or damaged, contact your Squid Ink distributor immediately.
18 JetStream Equipment Fluids (not included) Squid Ink offers many ink types, including eco-friendly plant-based inks, which are specifically tailored for superior performance on different substrates. Makeup Fluid Makeup fluid is used as a solvent to dilute ink to the proper viscosity. It is also used as a cleaner for the Printhead and other components.
JetStream Equipment 19 Optional Equipment Squid Ink offers more than one choice for many of the items listed below. The best option(s) will depend on your specific needs. Please contact Squid Ink Sales Support at (800) 877-5658 for assistance and to order equipment.
An Encoder is essentially a wheel that touches the conveyor belt and sends electronic pulses to the JetStream with real time information on the distance that the conveyor has moved at any given instant, regardless of changes in conveyor speed.
JetStream Equipment 21 Console Mounting Stand Squid Ink offers a portable stainless steel Stand with two shelves. The top shelf can hold a single JetStream unit. The bottom shelf can store ink, makeup fluid, and supplies, or it can hold a second JetStream unit. The casters make the stand particularly useful if a single JetStream unit needs to be moved to different production lines.
22 JetStream Equipment Pressurization Kit A Pressurization Kit is recommended for dirty, dusty, or otherwise contaminated environments and/or for upshooting (printing upward) applications. It keeps the Printhead pressurized to prevent dust, debris and moisture from getting into the Printhead. A Pressurization Kit requires pressurized air supplied by the end-user.
Gutter, ambient temperature is too high or too low, Mixing Tank is overflowing, and high- voltage faults. These alarms may not be noticed if the operator is not continuously watching the screen. Squid Ink offers a Warning Low-Ink Light Beacon that can be connected to the JetStream to assist with operator awareness.
Page 24
24 JetStream Equipment 2006792 Rev B – 200228...
How the JetStream Works The JetStream forces a stream of ink from the Console through the Umbilical Tube to the Printhead, where the ink stream is broken into tiny drops. Some drops are diverted out of the Printhead Orifice to print on the passing product/substrate, while other drops go directly into the Ink Return Gutter inside the Printhead.
Page 26
JetStream software about the pattern of dots to be printed. Once charged, the droplets pass a Phase Detector, which ensures that droplets are being charged at the same rate as they are being produced.
Page 27
The high number of droplets passing through the Printhead each second means that the JetStream can print at incredibly high speeds: a single-line 5x5 dot image can be printed at up to 1,000 feet per minute. The solvent-based inks generally used with the JetStream result in drying times of about a second, all of which makes the JetStream an ideal choice for fast production lines.
28 Introduction JetStream Specifications Print Technology Continuous Inkjet (CIJ) Nozzle Size 60 µm nozzle standard Print Speed Up to 1000′/min (304.8 m/min) 0.10" – 0.50" (2.5 mm – 12.7 mm) Character Height Up to 32-dot high font with single line of text Throw Distance Up to 1.2"...
Introduction 29 Software Specifications Software Features Text, Barcodes, Graphics, Counters, Shift Code, Time & Date, Expiration Date Print Lines Up to 5 lines Font Matrix 5x5, 7x5, 9x7, 12x10, 16x12, 24x18, 32x24 Configuration Font Vector and dot matrix fonts available Dynamic message printing for various fonts 0.10"...
System Components 33 System Components The JetStream consists of a Console, Umbilical Tube, and Printhead. The Umbilical Tube contains wires and ink tubes that convey information and fluids back and forth between the Console and the Printhead. Console Overview Front View...
34 System Components Ink Compartment The Ink Compartment can be accessed by turning the knob on the front of the JetStream and pulling open the door. The ink and makeup fluid are placed inside this compartment, on the left. Keep this compartment closed when printing.
Squid Ink Distributor. Data Input Connections: Left Side Panel All data input ports for the JetStream are on the left side of the Console. CAUTION – PROPERTY DAMAGE: Only plug the correct type of device with the correct type of connection into a given port. Failure to do so can damage the JetStream and void the warranty.
36 System Components Power Input and Power Switch: Right Side Panel The Power Input and Power Switch for the JetStream are on the right side of the Console. WARNING: Only plug the Jetstream into a standard grounded electrical outlet. Failure to do so can result in serious injury or death, and can damage the JetStream and void the warranty.
System Components 37 Printhead Components The Printhead has an outer Printhead Cover which should be left in place when printing. DANGER: Do not remove the Printhead Cover while printing. The Printhead Cover is an important safety feature, protecting users from electric shock from the high voltage passing through components inside the Printhead during operation.
Page 38
38 System Components 2006792 Rev B – 200228...
Installation and Setup 39 Installation and Setup Installation of the JetStream should only be performed by trained and qualified personnel. If in doubt, contact your authorized Squid Ink distributor. General Setup Considerations Material Handling The most critical factor for consistently achieving superior quality printing is material handling.
40 Installation and Setup AC Power Experience has shown that the AC power in locations where the JetStream is installed can be subject to line noise, brownouts, and blackouts. If line noise, brownouts, or blackouts occur on a regular basis, install a good-quality line conditioner to ensure data integrity. In many cases, these devices may not be necessary;...
Compartment, Rear Compartment, side inputs, and Printhead so that setup, operation, and maintenance can be done conveniently. Ventilation Ensure that the rear and right (Power Input) sides of the JetStream Console have at least 6" (154 mm) of clearance from walls or other objects to provide proper ventilation. Mounting Each installation is unique.
Careless positioning can result in damage to the JetStream. Examples are setting up the JetStream with the Umbilical Tube on the floor where it can be stepped on or tripped over, locating the JetStream where it can be knocked by a forklift, or similar placement of the system in an area of predictable traffic.
Installation and Setup 43 Assembling the Stand If using the portable Stand for the JetStream system, begin setup by assembling the Stand. Items needed to assemble the Stand include: • M6 Nut (8) • M6 Lock Washer (8) • M6-12 Screw (24) To assemble the Stand: 1.
Page 44
44 Installation and Setup 2. Connect the legs to the platforms: a. Paying attention to the locations of the reinforcement bracket holes in the legs, use 8 of the M6-12 screws to attach the legs to the fronts and backs of the shelves. Reinforcement Bracket Holes Reinforcement...
Installation and Setup 45 Mounting the JetStream(s) to the Stand The JetStream(s) can simply sit on the Stand shelves, or can be mounted to them. Items needed to mount the JetStream(s) to the Stand include: • M6 Nut (4) •...
Page 46
NOTE: Adding the rear reinforcement bracket will result in the back door of the lower JetStream being inaccessible. However, any maintenance that requires opening the rear door of the JetStream should be performed by an authorized service technician. 2006792 Rev B – 200228...
The Printhead must be mounted in position so that it will consistently print in the same location on passing products. Squid Ink’s Printhead Mounting Stand (Part Number 2006650) provides stable and sturdy positioning of the Printhead, isolating it from the movement and vibration of the conveyor (see “Mounting Equipment”...
48 Installation and Setup I/O Connection I/O functionality allows users to connect an external device, such as a Programmable Logic Controller (PLC) to remotely control the JetStream rather than controlling it from the Touchscreen. I/O Connection Schematic I/O Connection Notes:...
Installation and Setup 49 Installing a Photocell To install a Photocell: 1. Plug the Photocell connector into the Photocell Input Port (left side of Console, upper row, third input from left). Photocell Input 2. Place the Photocell upstream from Printhead. 3.
50 Installation and Setup 4. Position the Photocell and Printhead Orifice as shown below. Proper Orientation of Photocell to Printhead Photocell Product Flow Printhead Orifice Sensor (Photocell) Connection Schematic: Sensor Interface Notes: Mating Connector: 5-Pin Female (Part Number 2006914) Pin # Name Description Isolated 12 VDC voltage supply for encoder circuit.
Installation and Setup 51 Installing an Encoder To install an Encoder: 1. Plug the Encoder connector into the Encoder Input Port (left side of Console, upper row, farthest right input). Encoder Input 2. Mount the Encoder underneath the conveyor belt at an angle so that the wheel of the Encoder is touching the underside of the belt.
Note 2: Minimum “High” output voltage is 24V and maximum “Low” output voltage is 1 VDC. Once the Encoder is connected to the JetStream, the JetStream will automatically read from it. If information from the Encoder is not desired, the Encoder must to be physically disconnected from the system.
Fastener to hold the Alarm Beacon in position. The Alarm Beacon can also be mounted to the conveyor, or anywhere that allows it to remain connected to the JetStream. Mounting the Alarm Beacon to the Console 2006792 Rev B – 200228...
54 Installation and Setup Alarm Connection Schematic Alarm Interface Notes: Mating Connector: 7-Pin Female (Part Number 2006915) Pin # Name Description Isolated 24 VDC voltage supply for alarm signals. 1 amp maximum 24 V current available. Fault Low active Fault signal. Note 4. Ready Low active Ready signal.
If the JetStream is jetting, on the Main screen, select Stop Jetting: b. Select “Stop Jetting Without Cleaning.” 2. Open the Ink Compartment: a. Open the Front Door of the JetStream by turning the knob and pulling the door open. 2006792 Rev B – 200228...
Page 56
56 Installation and Setup Container Makeup Container NOTE: There is no cap to remove from new Ink and Makeup Container nozzles before use. The nozzles are sealed by a thin membrane which is punctured during installation. 3. Remove the Old Container: a.
Page 57
Installation and Setup 57 Ink Container Makeup Container b. Slide the nozzle end of the new Makeup Container into the Makeup Container Bay (to the right of the Ink Container Bay) until the container nozzle fits snugly into the bay’s intake valve. c.
58 Installation and Setup Commissioning the JetStream If the JetStream has not yet been used, or has been decommissioned due to seasonal use, it will need to be commissioned before use. Commissioning should be performed by a trained and qualified Squid Ink distributor.
Page 59
Close the Front Door and secure it by turning the knob. 2. Remove the Vapor Outlet Tube Plug: a. Open the JetStream’s Rear Door by unscrewing the top and bottom Fasteners and pulling the door open. Opening the Rear Door Fasteners b.
Page 60
Set the end of the Vapor Outlet Tube in the lower right corner of the rear of the JetStream, to the side of the Buffer. Close the JetStream’s Rear Door and screw the Fasteners back into place. 3. Remove the Gun Body Nozzle Plug and the Gutter Nozzle Plug a.
Page 61
Squid Ink recommends putting all five plugs into a single ziplock bag, sealing it, and storing it inside of the JetStream unit, to the right of the Mixing Tank, or in another clean, dry place where the plugs can be easily located when needed.
Page 62
62 Installation and Setup Locating the Power Switch Power Switch b. Just above the Power Input is the Power Switch. Turn the Power Switch on. It will light up green. 7. Get ink into the Mixing Tank: a. On the Touchscreen’s Main screen, select Start Jetting. b.
Page 63
Mixing Tank unused (hence the term “Continuous inkjet” or “CIJ”). The JetStream can be left running like this for hours on end without ink coming out of the Printhead. The CIJ system actually benefits from running as much as possible.
Page 64
Current viscosity must be within ± 10% of the target viscosity in order for the system to print properly. When the ink reaches proper viscosity, the JetStream has been commissioned. It can now be shut down (see “Shutdown Procedure” on page 132) or used for printing (see “Startup Procedure”...
If in doubt, contact your authorized Squid ink Distributor. A good starting point is the print speed chart below. All data in the chart assumes that the JetStream is running in High Speed print mode (see “Charging Mode” on page 99): Raster Mode...
66 Installation and Setup Once the conveyor speed has been brought within range of the JetStream’s maximum speed for the chosen Raster Mode, follow one of the two procedures below, based on whether the conveyor is fixed-speed (travels at a constant speed) or variable-speed (starts and stops).
12. Under “Initial Print Delay,” set how many milliseconds the printer should wait to print after the Photocell is triggered. This will affect where on the product the JetStream prints. Adjust this number until printing is in the correct location on the product.
Page 68
68 Installation and Setup 15. If printing multiple times on the same item, setting “Meter Factor” will set the number of Encoder pulses between each print. A higher value will result in more space between prints. 2006792 Rev B – 200228...
User Interface 69 User Interface Indicator Lights The JetStream has five Indicator Lights to the left of the Touchscreen that provide general information about the current system status. They are: Power Green light means that the JetStream is on. Jetting Green light means that the system is jetting, ie, ink is being sent to the Printhead.
70 User Interface Software Map The map below provides a guide to the different functions within the JetStream’s software. All functions are accessed through the Main Screen, Message Screen, or Settings Screen. 2006792 Rev B – 200228...
User Interface 71 The Main Screen The Main screen gives general information and provides access to all of the functions within the JetStream’s software. Main Screen Information on the Main Screen The top of the Main screen shows the name of the current file being used, the current date and time, and a visual representation of the text message to be printed.
72 User Interface Counters Each counter shows a print count. The top two counters (Counter 1 and Counter 2) are the first two counters that can be inserted in a message. They can be used to track information such as number of prints during a work shift (See “I/O Connection”...
“Start Jetting With Cleaning” or “Start Jetting Without Cleaning.” CAUTION – PROPERTY DAMAGE: Never select “Start Jetting With Cleaning” if the Makeup Container is empty. The JetStream will shoot air instead of makeup fluid through the system, which can increase the likelihood of a clog.
74 User Interface CAUTION – PROPERTY DAMAGE: Never select “Stop Jetting With Cleaning” if the Makeup Container is empty. The JetStream will shoot air instead of makeup through the system, which can increase the likelihood of a clog. CAUTION – PROPERTY DAMAGE: “Stop Jetting With” Cleaning should be used sparingly.
User Interface 75 Load File Loads an existing message from the JetStream’s own internal storage, a USB drive, or an external device. Scroll Backward Scrolls backward through the message at the top of the screen (for messages longer than 135 dots).
76 User Interface The Message Screen The Message screen provides a wide range of flexibility for creating or importing messages and images for printing, including the ability to combine static (unchanging) and dynamic (continuously updating) data. New messages can be created in the Message screen at the same time as other messages are printing.
Style: Selects the font style for static message text. • Size: Selects the font size for static message text. The most common font size (eg, for expiration dates on egg cartons) is 7x5. The JetStream offers numerous size options. 2006792 Rev B – 200228...
78 User Interface NOTE: Entering a font larger than the assigned Raster Mode for a line will result in text being cut off at the top, bottom, or both. Sample Font Sizes 16x12 • Width: Selects the bold multiplication factor for message text. Generally, this would only be used when one text element is to be bolder than the rest of the text elements.
000001. • Recall: Resumes counting from where the count left off the last time the JetStream was in use. For example, 5,823 items were printed on Monday, and the JetStream was shut down for the night. On Tuesday morning, the count would begin at 5,824.
This can be useful for quality-tracking and efficiency- tracking purposes. Inputting start times for each shift and then adding a Shift object to the Message Area makes the JetStream automatically update the shift number when a new shift starts. Up to 4 shifts can be programmed.
A “Bitmap” object can be any graphic image, such as a logo or design, up to a maximum size of 32 dots high and 40 dots wide. To create a graphic from within the JetStream software, select Bitmap and touch the screen to interactively draw the image.
USB Data Allows importing of external data (.txt files) from a USB drive to print. For example, importing a list as a .txt file would result in the JetStream printing each new item on the list with each print trigger.
User Interface 83 USB Data Input Select “Browse” to select and import .txt files. Raster Mode The Raster Mode sets the size of the space in which text characters and other elements are to be placed. In general, this also specifies the number of dots that will make up each character, measured in [number of dots high] X [number of dots wide] per character.
Page 84
84 User Interface Larger raster modes require taller vertical columns of dots, and therefore result in slower print times. 5x5-Dot Messages 5x5A 5x5B 5x5C 5x5D 32x24A (1 line) (2 lines) (3 lines) (4 lines) (5 lines) 7x5-Dot Messages 7x5A 7x5B 7x5C 7x5D (1 line)
Page 85
User Interface 85 9x7-Dot Messages 9x7A 9x7B (1 line) (2 lines) 12x10-Dot Messages 12x10A 12x10B (1 line) (2 lines) 12x10-Dot Messages 16x12A 16x12B (1 line) (2 lines) Large and Freeform Messages 24x18A 32x24A (1 line) (1 line or freeform) 2006792 Rev B – 200228...
Copies the selected item and holds it in the JetStream’s cache. Paste Pastes the most recently copied item from the JetStream’s cache into the Message Area. Paste location is down and to the right of whatever pixel in the Message Area has been touched just prior to pasting.
Raster Mode. Save File Saves the current message from the Message Area. The message can be saved within the JetStream’s own internal storage, to a USB drive, or to an external device. 2006792 Rev B – 200228...
88 User Interface Load File Loads an existing message from the JetStream’s own internal storage, a USB drive, or an external device into the Message Area. Download Data For Printing Prints the message that is currently in the Message Area directly from the Message screen.
User Interface 89 Block Move Buttons Moves message blocks (text, graphics etc.) around inside the Message Area when arrows are tapped. 1. In the Message Area, select a text object or graphic object. 2. In the square in the center of the Block Move Buttons, enter the number of dot spaces that a single press of an arrow button should move the selected object.
Access Printing Setting from the Main screen by selecting the Settings button. Printing Setting selects variables that affect how the JetStream prints and what triggers it to print. The buttons in the middle panel give access to the right panel for adjustment or viewing.
Page 91
Encoder. The Photocell is ignored. This can be useful on an extrusion line where an extruder is pushing PVC pipe under the Printhead, and the JetStream is printing the same thing over and over every several inches for the entire length of the pipe.
Page 92
92 User Interface Direction Selects the orientation of printing as the product flows past the Printhead. • Orientation: The orientation describes the order in which ink droplets exit the Printhead to create the desired message. If the product flow is left-to-right, the message will require a different orientation than if product flow is right-to-left.
Page 93
User Interface 93 opposite orientation during the backward pass. This is useful when multiple rows of products are passing by at once. An example of this would be a multipack of yogurt cups that are fastened together, where the Printhead needs to print on the top of each individual yogurt cup.
Page 94
94 User Interface Message Bold/Height Selects the boldness and height of the text. • Character Height Adjustment: Adjusts the height of the text (distance apart of the dots in each column). This can be used to slightly increase throw distance or to reduce the dot matrix appearance of the text.
Page 95
Selects the BCD (Binary-Coded Decimal) Code function. BCD allows users to use an external device (such as a Programmable Logic Controller/PLC) to remotely toggle between messages saved in the JetStream’s memory. The external control device must be connected to the JetStream’s I/O Port.
Page 96
96 User Interface Photocell Opens and edits the Photocell settings. • Trigger Edge Selects which edge of the passing product will trigger printing. Leading: If selected, printing is triggered when the product enters the detection area. This is the default option. Trailing: If selected, printing is triggered when the product exits the detection area.
Page 97
Encoder Opens and edits the Encoder settings. Once the Encoder is connected to the JetStream, the JetStream will automatically read from it, and will not stop reading from it until the Encoder is physically disconnected. An Encoder is used for variable-speed conveyors (ie, conveyors that do not move at a constant speed), so that print timing is not thrown off by the changes in speed.
Page 98
98 User Interface Conveyor Encoder Distance Width of Message Divider That When Printed Value Triggers (Same Conveyor Speed) Print When finished editing Encoder settings, select Save. Select Close to close the Encoder Settings. 2006792 Rev B – 200228...
Page 99
User Interface 99 Charging Mode Selects the charging mode for the ink droplets. Standard yields higher quality printing but is slower, while High Speed increases speed with some reduction in print quality. 2006792 Rev B – 200228...
System Setting Provides access to the JetStream’s system settings, allowing adjustment of the user interface, how the JetStream hardware functions, and setting of passwords. The buttons in the middle panel give access to the right panel for adjustment or viewing.
Page 101
If in doubt, contact your authorized Squid Ink Distributor. The JetStream automatically adjusts the ink pressure based on the setpoint. Ink pressure is measured in kPa (kilopascals) rather than Psi (pounds per square inch). The conversion formula from Psi to kPa is: Psi x 6.89475729 = kPa...
Page 102
The viscosity setpoint is the ideal thickness balance of ink and makeup fluid to produce quality printing while minimizing equipment clogs. The JetStream measures and displays the viscosity of the ink in the Mixing Tank every 3 minutes, and automatically adjusts ink viscosity based on the setpoint.
Page 103
CAUTION – PROPERTY DAMAGE: This setting is typically input in the factory, based on customer needs, and generally should only be changed by qualified personnel. If in doubt, contact your authorized Squid Ink Distributor. Modulation is the number of electric pulses per millisecond to break the ink stream into droplets.
Page 104
104 User Interface The modulation value can be adjusted either by using the slider or selecting the number buttons. Button Description Increase modulation value by 10% Increase modulation value by 1% Decrease modulation value by 1% Decrease modulation value by 10% If the Modulation settings have been changed by qualified personnel, select Save.
Page 105
HV Status Select to view or set the high voltage settings. This merely indicates whether or not the JetStream is currently printing (ie, the Deflector Plates inside the Printhead are active and charged with electricity). Started means that the JetStream is printing.
Page 106
106 User Interface Alarm Setting Select to view and edit fault warning settings. Select ON or OFF to turn each fault warning on and off. WARNING: The alarm settings are set up by trained and qualified personnel. Unauthorized tampering with these settings can result in unsafe conditions, damage to the equipment, and voiding of the warranty.
Page 107
User Interface 107 Language Select to view the language to be used by the system. Selecting a language will affect both the language used on the interface and the characters available for creating print messages. IMPORTANT: The “Language” setting is set up by trained and qualified personnel. Changing the interface language may make it difficult to navigate back to the desired language.
Page 108
108 User Interface System Upgrade Select to install a JetStream software upgrade or immediately after installing a new Main Filter Assembly. CAUTION – PROPERTY DAMAGE: Software and Filter changes should only be performed by qualified personnel. If in doubt, contact your authorized Squid Ink Distributor.
Page 109
To learn exactly what is blocked for users who do not have a Level 1 password or a Level 2 password, see the JetStream Service Manual. CAUTION – PROPERTY DAMAGE: Passwords are set by authorized personnel.
Page 110
110 User Interface Date & Time Select to view or set the current date and time within the system. CAUTION – PROPERTY DAMAGE: Changing the date or time should only be performed by qualified and authorized personnel. Changing the date and time to anything other than the actual date and time can impact some aspects of print functionality and result in costly printing mistakes.
Page 111
Printer Model: Model number of this JetStream. • Kernel Version: (Software/firmware info for distributors or Squid Support). • App Version: Version of the JetStream software currently in use on this JetStream. • Driver Version: (Software/firmware info for distributors or Squid Support).
112 User Interface Ink System Provides access to the JetStream’s jetting and purging functions. Access Ink System from the Main screen by selecting the Settings button. Use the buttons in the middle panel to activate the functions. 2006792 Rev B – 200228...
Shows the temperature of the ink, measured in degrees Ink Temp Celsius. Shows the temperature in the JetStream’s immediate Temperature Ambient Temp environment, measured in degrees Celsius. The acceptable ambient temperature range is 41° F – 113° F (5° C – 45° C).
Page 114
114 User Interface Start Jetting Without Cleaning This function is also accessible on the Main screen by selecting Start Jetting. Starts sending ink from the Mixing Tank through the Umbilical Tube to the Printhead, and circulates most or all of it back to the Mixing Tank. “Start Jetting Without Cleaning”...
Page 115
Once Purge has been selected, there will be a 10 second delay, after which the JetStream will deactivate the ink jet for about 20 seconds. During this 20 seconds, the user must shoot makeup fluid at the Gun Body Nozzle using the Cleaning Bottle. A suction will also be created at the Gun Body Nozzle.
116 User Interface Maintenance Provides access to maintenance functions that can be performed on the JetStream. Access Maintenance from the Main screen by selecting the Settings button. Buttons in the middle panel activate the functions they describe. CAUTION – PROPERTY DAMAGE: Most functions in this section should only be activated by a trained and qualified personnel.
Page 117
If in doubt, contact your authorized Squid ink Distributor. Add Makeup is generally only used when commissioning the JetStream to speed up the process of bringing the ink in the Mixing Tank to the proper viscosity (see “Commissioning the JetStream”...
Page 118
“Start Jetting With Cleaning,” but provides a more thorough cleaning of the Gun Body and may be useful if there is an obstruction in the Printhead. After running makeup through the system, Gun Body Cleaning shuts the JetStream down. CAUTION – PROPERTY DAMAGE: Gun Body Cleaning should be used sparingly.
Page 119
User Interface 119 To drain the printer (Mixing Tank): 1. Stop jetting: a. On the Main screen, select Stop Jetting: b. In the dialog box, select “Stop Jetting With Cleaning.” 2. Prepare to drain the Mixing Tank: a. Open the back door of the Console by unscrewing the 2 Fasteners and pulling the door open.
Page 120
Cleaning for Long-Term Shutdown a. Use this option when the JetStream is going to be idle for 3 months or more, or if it needs to be shipped or for preventative maintenance (see “Preparing the JetStream for More than 3 Months Idle” on page 169).
User Interface 121 Diagnostic Provides access to diagnostic information about the JetStream’s various systems. The buttons in the middle panel give access to the right panel for adjustment or viewing. Access Diagnostic from the Main screen by selecting the Settings button.
Page 122
122 User Interface Device Opens the Device Debug functions. NOTE: Shut off jetting before starting debugging routines. CAUTION – PROPERTY DAMAGE: This function should only be activated by trained, qualified personnel. If in doubt, contact your authorized Squid ink Distributor. 2006792 Rev B –...
Page 123
User Interface 123 In the Debug 1 area, selecting Start opens the given valve, and selecting Stop closes it. The valves are: Valve Location/Description Valve Location/Description Viscometer Valve Gutter Valve Makeup Add Valve Ink Add Valve Printhead Bleed Valve Printhead Ink Valve Cleaning Valve In the Debug 2 area, selecting Start activates the given part, and selecting Stop deactivates it.
Page 124
124 User Interface Mixing Tank Select to view an approximation of current ink levels in the Mixing Tank. There are four ink level sensors inside the Mixing Tank, represented by the graphic. The highest circle filled with green indicates the current ink level. Mixing Tank is too full and may overflow Ink is at normal operating level...
Page 125
User Interface 125 Filter Select to view details about the current condition of the JetStream’s Main Filter. Information displayed includes: • Model: Model number of the filter being used by the JetStream. • Production date: Date that the filter was made (Year-Month-Day).
Page 126
126 User Interface Screen Setting Select to view and set Touchscreen settings. Screen Saver: Adjusts the screen saver settings and allows the screen saver to be enabled or disabled: • Delay Time: Number of milliseconds of screen inactivity before the screen saver should be displayed.
Page 127
User Interface 127 Default Resets the system to factory default settings. CAUTION – PROPERTY DAMAGE: This function should only be activated by trained, qualified personnel. If in doubt, contact your authorized Squid ink Distributor. 2006792 Rev B – 200228...
128 User Interface Warning Log Provides access to the JetStream’s alarm history. Access Warning Log from the Main screen by selecting the Settings button. 2006792 Rev B – 200228...
Page 129
This information is also accessible on the Main screen by selecting Alarm Log in the lower right corner. Select to display the history of the alarms that have taken place on the JetStream. WARNING: This function should only be activated by trained, qualified personnel.
Page 130
130 User Interface 2006792 Rev B – 200228...
Startup: Beginning of the Day 1. Press Start Jetting: 2. If the JetStream has not been in use for 8 hours or more, in the dialog box, select “Start Jetting With Cleaning.” A box will appear saying “Cleaning and Jetting On.”...
If possible, simply leave the system on. Shutdown: End of the Day 1. If the JetStream will not be in use for 8 hours or more, such as at the end of the day, and it cannot simply be left jetting, select Stop Jetting: 2.
Page 133
Operation 133 Shutdown: Before a Short Break NOTE: The JetStream benefits from being left jetting during brief breaks, rather than being shut down. If possible, simply leave the system on. 1. If shutting down to perform maintenance, or if the system cannot simply be left jetting during a brief break, select Stop Jetting: 2.
134 Operation Creating and Editing New Messages To create a message on the JetStream: 1. Go to the Message Page a. If not already on the Message screen, navigate to it by going to the Main screen and selecting Message: 2.
Page 135
Operation 135 4. Create the desired message Add any combination of static and/or dynamic objects to create the message. Touch the Message Area where the upper left corner of an object is to be placed, then select the button for the kind of object to add. Static objects include: Bitmap Barcode...
Page 136
Local Disk saves the message to the JetStream’s hard drive. If a USB drive has been inserted into the JetStream’s USB Port (left side of Console), Local > USB will allow the file to be saved to the USB drive.
Page 137
Operation 137 USB Data Input c. In “Filename” (upper left), input a name for the file. d. Select Save to save the file to the desired location. 2006792 Rev B – 200228...
Local Disk retrieves the message from the JetStream’s hard drive. If a USB drive has been inserted into the JetStream’s USB Port (left side of Console), Local > USB will allow the file to be retrieved from the USB drive.
Page 139
Operation 139 USB Data Input c. Select the desired file from the list on the left side of the dialog box, scrolling if necessary. The message opens at the top of the screen. 3. Print or Edit the File: a. If printing, begin the printing process via the Main screen (see “Printing a Message” on page 140).
Select Print: The JetStream will now print on the passing product. 5. Stop printing: a. When finished printing, select Stop Printing: The JetStream will now stop printing, but ink will continue to jet through the system. 2006792 Rev B – 200228...
Maintenance 141 Maintenance The JetStream requires regular maintenance in order to function properly. This section describes basic maintenance procedures that can be performed by an operator. WARNING: When working with inks and fluids, always wear gloves, safety glasses, and protective clothing. Avoid skin contact with inks and fluids. Never look directly into the Printhead Nozzle.
142 Maintenance Daily Maintenance Clean the System of Ink At the end of each workday, perform the “Stop Jetting With Cleaning” procedure: 1. On the Main screen, select Stop Jetting: 2. Select “Stop Jetting With Cleaning.” Cleaning the Printhead Check inside the Printhead daily for any bulild-up of ink. The following procedure should be performed whenever the ink noticeably builds up within the Printhead or if the system has been shut down incorrectly.
Page 143
Maintenance 143 Removing the Printhead Cover Printhead Cover Fastener Printhead Cover c. Set the Printhead Cover on a flat surface. 3. Clean the inside of the Printhead: a. Hold the Printhead over the Cleaning Tray with the Nozzle end facing down. b.
Page 144
144 Maintenance Cleaning and Drying the Printhead Cleaning Bottle Drying Bulb Cleaning Tray 4. Dry the inside of the Printhead: a. Hold the Drying Bulb about 1" (25.4 mm) from the internal components of the Printhead. b. Starting from the Gun Body and working down, dry the inside of the Printhead thoroughly by squeezing the bulb repeatedly.
Maintenance 145 Clearing a Minor Blockage in the Printhead If the ink jet is not going into the Ink Return Gutter, it is likely the result of a minor blockage (particles/debris) inside the Printhead, unless the Printhead has been dropped, tampered with or otherwise damaged.
Page 146
146 Maintenance Removing the Printhead Cover Printhead Printhead Cover Fastener Cover c. Set the Printhead Cover on a flat surface. 2. Prepare to clean the Printhead: a. Hold the Printhead over the Cleaning Tray with the Nozzle end facing down. Preparing to Clean the Printhead Printhead Cleaning Tray...
Page 147
In the Ink System section, select Purge. After a 10 second delay, there will be a click to indicate that the JetStream has shut off the ink stream and has opened a different valve that creates a suction into the Gun Body.
Page 148
148 Maintenance 4. Replace the Printhead Cover: a. Slide the Printhead Cover back over the Printhead. b. Secure the Printhead Cover in place by tightening the Cover Fastener. Replacing the Printhead Cover Cover Fastener 2006792 Rev B – 200228...
CAUTION – PROPERTY DAMAGE: Ink stream adjustments should only be performed by trained, qualified personnel. If in doubt, contact your authorized Squid ink Distributor. If the ink stream is not in the correct position, it will miss the Ink Return Gutter inside the Printhead, and one or two things will happen: •...
Page 150
150 Maintenance Items needed to adjust the ink stream position are: • Small Phillips head screwdriver • Small hex wrench (2mm) To adjust the ink stream position: 1. Check Ink Pressure and Viscosity: a. Verify that the ink pressure and viscosity are at or near their set points (see “Pressure”...
Page 151
Maintenance 151 4. Become oriented with the parts to be adjusted: a. Locate the Gun Body: Locating the Gun Body Gun Body b. On the Gun Body, become familiar with the Adjustment Set Screws and Adjustment Cams: Adjustment Set Screws and Cams Vertical Adjustment Vertical...
Page 152
152 Maintenance Vertical and Horizontal Adjustments Vertical Horizontal Deflector Ink Return Adjustment Adjustment Plates Gutter 5. If needed, adjust the ink flow vertically: a. Using a small hex wrench, slightly loosen the Vertical Adjustment Set Screw. Vertical Ink Stream Adjustment Vertical Vertical Vertical...
Page 153
Maintenance 153 a. Using a small hex wrench, slightly loosen the Horizontal Adjustment Set Screw. Horizontal Ink Stream Adjustment Horizontal Horizontal Horizontal Adjustment Adjustment Adjustment Set Screw Set Screw b. Observing the ink stream, use the hex wrench to slightly adjust the Horizontal Adjustment Cam until the ink stream is horizontally aligned with the Ink Return Gutter.
The ink drop break-off point is preset at the factory and should not require adjustment. CAUTION: Ink drop break-off adjustments should only be performed by trained, qualified personnel. If in doubt, contact your authorized Squid ink Distributor. A correctly set ink drop break-off is essential to good quality printing. The optimum ink drop break-off point is in the middle of the Charge Electrode Tunnel.
Page 155
The current viscosity (left), measured every 3 minutes, should be within 10% of the target viscosity (right) in order for the viscosity to be suitable for printing. c. If the current ink viscosity is not at acceptable levels, allow the JetStream to automatically adjust the levels on its own.
Page 156
To verify that there are no obstructions in the hydraulic system, contact your certified Squid Ink distributor. 5. Verify that there are no contaminants in the ink: a. To verify that there are no contaminants in the ink, contact your certified Squid Ink distributor. 6. Prepare to adjust the ink drop break-off: a.
Page 157
Maintenance 157 To adjust the ink drop breakoff: 1. With jetting on, remove the Printhead Cover: a. At the base of the Printhead, near the Umbilical Tube, unscrew the Cover Fastener. b. Pull the Printhead Cover off by pulling it toward the nozzle end of the Printhead. Removing the Printhead Cover Printhead Printhead...
Page 158
158 Maintenance b. Continue to adjust the modulation value until the ink drop break-off point is as close as possible to the midpoint in the Charge Electrode Tunnel. 5. Replace the Printhead Cover: a. Slide the Printhead Cover back over the Printhead. b.
Maintenance 159 Replacing Filters The JetStream has several filters which will need to be changed from time to time. The filter replacement schedule below should be followed under normal operating conditions. Excessive heat, dust, and humidity may reduce filter life and require more frequent replacements.
Page 160
On the right side of the Console, turn the Power Switch to the “OFF” position. d. Disconnect the Power Cord. 2. Open the Rear Door of the JetStream. a. Unscrew the Fasteners at the top and bottom of the door.
Page 161
Maintenance 161 a. Remove the eight M3 x 12 screws (circled in red) and the four M3 x 10 screws (circled in blue) as shown: b. Set the screws aside in separate piles to avoid confusion about which screws are which.
Page 162
162 Maintenance a. Place the four new 9.6 x 1.8 O-rings (included with the new Filter) snugly on the nozzles of the new Filter Assembly. Adding O-Rings to the Filter Assembly b. Being careful not to disrupt or disconnect surrounding tubes or wires, move the new Filter Assembly into position.
Page 163
Put the Chip Cover in place again and use the screws to secure it back in place. 8. Close the Rear Door. a. Close the Rear Door of the JetStream Console. b. Screw the Fasteners at the top and bottom of the door back in place.
164 Maintenance Replacing or Cleaning the Air Filters The JetStream has an Air Filter inside the air intake vent and the two exhaust vents. Maintenance on these is minimal, but they will occasionally become dusty and require cleaning. They should be checked every 3 months and cleaned if needed.
Page 165
Maintenance 165 5. Place another clean, dry paper towel on top and gently press down, repeating until all water has been removed from the Filter. Drying the Air Filter Paper Towel Filter Paper Towel 6. Place the Filter on another clean, dry paper towel and allow to air dry for 5 minutes. 7.
166 Maintenance Upgrading the System Software Squid Ink will periodically make software upgrades available for the JetStream. To install a software upgrade onto the JetStream: CAUTION – PROPERTY DAMAGE: A software upgrade should never be performed when fluid is flowing through the system.
Page 167
On the Touchscreen, select the Settings screen; b. In the System Setting section, select System Upgrade. The JetStream automatically finds the USB and installs the upgrade. c. When finished upgrading the software, select Close to close the System Upgrade settings.
168 Maintenance Preparing the JetStream for Fewer than 3 Months Idle To idle the JetStream for 3 months or fewer: 1. Shut down: a. Perform the normal shutdown for the end of a workday (see “Shutdown: End of the Day” on page 132) 2.
Preparing the JetStream for More than 3 Months Idle If the JetStream will be idle for 3 months or more, or if it is going to be shipped, a thorough shutdown procedure must be followed to flush the hydraulic system and ensure that the JetStream does not become clogged with dried ink during the dormant period.
Page 170
170 Maintenance Installing Makeup in Both Bays Makeup Container Makeup Container 3. Clean for Long Term Shutdown: a. On the Main screen, select Settings: b. In Maintenance, select Cleaning for Long Term Shutdown. c. Follow the instructions on the screen. 2006792 Rev B –...
Page 171
Plug 5. Replace Ink and Makeup Plugs: a. Open the Front Door of the JetStream by turning the knob and pulling the door open. b. Locate the Ink and Makeup Nozzles inside the Ink and Makeup Container Bays, toward the top.
Page 172
Close the Front Door and secure it by turning the knob. 6. Replace the Vapor Outlet Tube Plug: a. Open the Rear Door of the JetStream by unscrewing the top and bottom Fasteners and pulling the door open. b. Locate the Vapor Outlet Tube, which is the largest diameter unconnected plastic tube extending from the top of the Mixing Tank.
Page 173
Replace the Printhead Cover and screw the Fastener at the base of the Printhead. The Fastener should be perpendicular to the Printhead Orifice. Replacing the Printhead Cover Cover Fastener The JetStream is now ready for shipping or long-term storage. 2006792 Rev B – 200228...
Page 174
174 Maintenance 2006792 Rev B – 200228...
At the top of the right panel, view the “Viscosity” settings: The current viscosity (left) should be within 10% of the viscosity setpoint (right). If the current viscosity is too high, contact Squid Ink Technical Support for assistance. 2006792 Rev B – 200228...
Page 176
The Ink Tubes between the Hydraulic Manifold and the Viscometer may have bad connections that are allowing air leakage into the Viscometer. a. Using caution, open the Rear Door of the JetStream by unscrewing the top and bottom Fasteners and pulling the door open.
Page 177
Warnings and Alarms 177 b. Locate the Viscometer: Locating the Viscometer c. Being careful not to disrupt or disconnect other tubes and wires, check the Viscometer connections to ensure that they are properly sealed. Checking Viscometer Connections 2006792 Rev B – 200228...
Alarm Log (see “Alarm Log” on page 75). The Main Filter Assembly needs to be replaced. The JetStream will continue to run, but there will always be a “Service Recommended” alarm once 6,000 hours have passed. To address a Filter Assembly Warning: 1.
Replace the Ink Container with a full one (see “Installing or Changing the Ink and Makeup Fluid” on page 55). NOTE: The JetStream will continue to function for another 18 hours after the Low Ink Warning. The system will then turn jetting off automatically, and jetting will not resume until the warning is cleared by changing the Ink Container.
Replace the Makeup Container with a full one (see “Installing or Changing the Ink and Makeup Fluid” on page 55). NOTE: The JetStream will continue to function for another 3 hours after the Low Makeup Warning. The system will then turn jetting off automatically, and jetting will not resume until the warning is cleared by changing the Makeup Container.
“Pressure Too High” is displayed in the Alarm Log (see “Alarm Log” on page 75). A High Pressure warning may indicate a blockage in the system or other critical issue. Call your certified Squid Ink distributor or Squid Support immediately. 2006792 Rev B – 200228...
When the ink pump rate exceeds 3500 RPM, “Pump Speed Too High” is displayed on the Alarm Log (see “Alarm Log” on page 75). A High Pump Speed warning may indicate that the Pump is struggling to get ink, possibly because of a plugged Main Filter. Call your certified Squid Ink distributor or Squid Support immediately.
1. Replace the Ink Container (see “Installing or Changing the Ink and Makeup Fluid” on page 55) 2. Refill the Mixing Tank: a. Follow all steps after “Turn the system on” in the commissioning process (see “Commissioning the JetStream” on page 58) to clear the warning and continue operation. 2006792 Rev B – 200228...
184 Warnings and Alarms High-Voltage Leakage Warning If ink accumulates inside the Printhead between the Deflector Plates, or if an electrical arc occurs between the Deflector Plates during printing, the system stops printing immediately. “High-Voltage Leakage” is displayed on the screen and in the Alarm Log (see “Alarm Log” on page 75).
Page 185
Look to see if there is ink buildup on the Deflector Plates. b. If there is no ink buildup, leave the system unplugged and contact your trained and qualified Squid Ink distributor. c. If there is ink buildup, proceed with the following steps: 5.
Page 186
186 Warnings and Alarms Cleaning and Drying the Printhead Cleaning Bottle Drying Bulb Cleaning Tray 6. Dry the inside of the Printhead: a. Hold the Drying Bulb about 1" (25.4 mm) from the internal components of the Printhead. b. Starting from the Gun Body and working down, dry the inside of the Printhead thoroughly by squeezing the bulb repeatedly.
This section describes possible solutions to some of the most simple and common problems with the JetStream. For any other problems, or if the solutions provided below do not resolve the problem, contact your trained and qualified Squid Ink distributor.
Page 188
188 Troubleshooting Problem Possible Cause Solution Clean the Printhead (see “Cleaning Printhead has excessive JetStream may have been the Printhead” on page 142). ink buildup inside. incorrectly shut down. Ink stream is missing the Ink Clear blockages from the Printhead (see “Clearing a Minor Blockage in...
Page 189
Troubleshooting 189 Problem Possible Cause Solution Poor print quality – Blockage inside the Printhead. Clear blockages from the Printhead (see “Clearing a Minor Blockage in spatters: the Printhead” on page 145). Printhead Orifice is too far from Ensure that the Printhead Nozzle is substrate/product and/or strong 1.2"...
Page 190
190 Troubleshooting 2006792 Rev B – 200228...
Warranty Statement 195 Warranty Statement Squid Ink Manufacturing, Inc. warrants that all of the CIJ printer products it ships will be in good working order and free from defects in material and workmanship and will conform to the published specifications for that product.
196 Warranty Statement Warranty Eligibility The warranty provided by Squid Ink Manufacturing, Inc. is only to the original buyer. Limited Warranty THE ABOVE WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
Squid Ink reseller or Squid Ink Technical Support. Toll-Free Phone: 800-877-5658 Phone: 763-795-8856 Fax: 763-795-8867 Email: info@squidInk.com www.squidink.com Web: Thank you for your purchase of Squid Ink products. We are pleased to be a part of your marking and coding needs. 2006792 Rev B – 200228...
Need help?
Do you have a question about the JetStream and is the answer not in the manual?
Questions and answers