Zte MF286D Service Manual

Zte MF286D Service Manual

Lte wireless router after-sales
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MF286D LTE Wireless Router
After-sales Service Manual (Level 1)
Version 1.0

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Summary of Contents for Zte MF286D

  • Page 1 MF286D LTE Wireless Router After-sales Service Manual (Level 1) Version 1.0...
  • Page 2 Any reproduction or distribution of this document or any portion of this document, in any form by any means, without the prior written consent of ZTE CORPORATION is prohibited. Additionally, the contents of this document are protected by contractual confidentiality obligations.
  • Page 3: Table Of Contents

    (U)SIM Card Unidentified ................27     Download Fault ..................... 28     Abnormal Indicators ..................28     No Signal ...................... 29     Wi-Fi Module Fault ..................30     7.   Contact Us ..................31   ZTE confidential...
  • Page 4: Product Summary

    1. Product Summary 1.1 Attention Before performing any maintenance to the MF286D device, you need to verify that the MF286D is in a secure network. 1.2 Product Overview NOTE: The picture is for reference only. The actual product may be different.
  • Page 5: Specifications

    MDM-9250-2: 512 MB Flash + 256 MB DDR Storage IPQ-4019: 2MB Nor Flash + 128 MB NAND Flash + 256 MB DDR3 Technical Interfaces RJ45*4, RJ11*2, USB-A*1 parameters Wi-Fi 802.11 a/b/g/n/ac, 2*2 MIMO Max. connected Wi-Fi clients Power supply +12 V DC, 1.5A ZTE confidential...
  • Page 6: Function Test

     If a fault occurs at a step, terminate the test. This terminal is faulty. Summary  If no fault is found until the test is completed, NFF is determined. NOTE: For the test items that are not included in steps 1 to 4, refer to the user manual of MF286D. ZTE confidential...
  • Page 7: Test Web Ui

    2.2 Test Web UI Connect to MF286D by either of the following ways:  Connecting through LAN cable Connect the LAN2, LAN3, LAN4 port of MF286D to the computer with the LAN cable. NOTE: You need to set the IP address as Obtain an IP address automatically.
  • Page 8: Software Download

    Please use the latest Plug-in SUF_DL_MF286DV1.00.01 versions for the software download. MF286DV1.0.0B02 Software 3.2 Install Download Platform Unzip the package of the download platform and double-click the program icon Setup.exe to start the installation. Select the installation language and click OK. ZTE confidential...
  • Page 9 Click Next. Accept the terms of the license agreement and click Next. ZTE confidential...
  • Page 10 Type the User Name and Company Name and click Next. Select the installation directory and click Next. ZTE confidential...
  • Page 11 Click Install. When the installation is completed, click Finish. ZTE confidential...
  • Page 12: Install Plug-In

    3.3 Install Plug-in Double-click SUF_DL_MF286DV1.00.01.zas in the package SUF_DL_MF286DV1.00.01.zip to start the installation. Click Install. When the installation is completed, click Yes to run the download platform. The main interface of the download platform is as follows. ZTE confidential...
  • Page 13: Download Software

    3.Download_File folder in the MODULE package. Connect MF286D to a power source with the power adapter. Power on MF286D and connect its WAN/LAN1 port to the computer with the LAN cable. Run the download platform ZTE Terminal Software Update Framework and wait until MF286D is identified.
  • Page 14 Click the start button to start the download. Wait until the download is completed. ZTE confidential...
  • Page 15: Disassembly

    4. Disassembly 4.1 Disassembly Tools Name Anti-electrostatic gloves Anti-electrostatic wrist strap Tweezers Screwdriver Housing disassembly tool 4.2 Exploded View ZTE confidential...
  • Page 16: Disassembly Steps

    The device for disassembly demonstration is for reference only. It might not be completely identical with yours. Remove the plugs and battery cover. NOTE: The left and right plugs are not interchangeable. Install them accordingly when reassembling the device. Remove the screw. ZTE confidential...
  • Page 17 Separate the back cover. Remove the 4 screws from the middle cover. ZTE confidential...
  • Page 18 Separate the front cover and the middle cover. Remove the 4 screws from the mainboard. ZTE confidential...
  • Page 19 Remove the mainboard from the middle cover. Remove the conductive cloth and the RF cable. ZTE confidential...
  • Page 20 Unlock and remove the antennas. ZTE confidential...
  • Page 21 10. Remove the RF cables. 11. Remove the conductive cloth and then 2 screws from the module board. ZTE confidential...
  • Page 22 12. Remove the module board. ZTE confidential...
  • Page 23: Composing

    4.4 Composing Name Name Front cover assembly Module board Mid and low frequency antenna + Middle cover assembly Wi-Fi 5G-1 antenna Diversity antenna + Wi-Fi 5G-2 High frequency antenna antenna Battery cover Mainboard Plugs Back cover assembly RF cables ZTE confidential...
  • Page 24: Principle And Logic Boards

    5. Principle and Logic Boards 5.1 Principle Block Diagram ZTE confidential...
  • Page 25: Basic Component Distribution

    5.2 Basic Component Distribution Mainboard top view  Name Name 16Mb SPI NOR flash Ethernet transceiver Single-channel battery-tracking QUALCOMM SoC IPQ4019-0 SLIC ZTE confidential...
  • Page 26 Mainboard bottom view  Name Name 1000M Base-T 2-Port Ethernet 2Gb DDR3 Transformer 1Gb NAND Flash Interfaces (U)SIM card slot PCI EXPRESS mini card connector ZTE confidential...
  • Page 27: Troubleshooting

    6. Troubleshooting 6.1 Startup Fault 6.2 System Crashes / Automatically Powered Off ZTE confidential...
  • Page 28: Wi-Fi Connection Fault

    6.3 Wi-Fi Connection Fault 6.4 (U)SIM Card Unidentified ZTE confidential...
  • Page 29: Download Fault

    6.5 Download Fault 6.6 Abnormal Indicators ZTE confidential...
  • Page 30: No Signal

    6.7 No Signal ZTE confidential...
  • Page 31: Wi-Fi Module Fault

    6.8 Wi-Fi Module Fault ZTE confidential...
  • Page 32: Contact Us

    To learn about the hotline and service time for your country or region, please visit https://www.ztedevices.com/en/support/hotlines. You can also dial the ZTE Customer Service Hotline for terminals +86-755-26779999 (service time (China): 8:30 - 21:30) to learn more about our technical support for ZTE terminals. ZTE confidential...

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