HP Compaq Presario,Presario 6024 Troubleshooting Manual page 21

Power (Continued)
Symptom
Computer will not start.
Computer appears locked
up and won't turn off when
the power button is pressed.
Computer powered off
automatically.
Troubleshooting Guide
Problem
System files may have been
damaged.
Wrong memory modules
were used in the upgrade, or
memory modules were
installed in the wrong
location.
Hard drive is damaged.
Software control of the
power switch is not
functional.
The unit temperature was
exceeded. The fan may be
blocked.
The unit temperature was
exceeded because the
computer was functioning
with the cover or access
panel removed.
Processor or system fan has
failed.
Solving Minor Problems
Solution
Refer to your Compaq
Restore Kit or your Limited
Warranty for details.
Reinstall the old memory to
return your computer to its
original state.
Refer to your Limited
Warranty for details.
Press and hold the power
button for at least 4 seconds
until the computer turns off.
1. Unit is in an exceedingly
hot environment. Let it
cool down.
2. Ensure computer air
vents are not blocked
and internal fan is
running.
Replace cover or access
panel, and let the computer
cool down before attempting
to turn on power to the
computer.
Contact a Compaq Support
Specialist.
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