Canon imagePROGRAF iPF6350 Basic Guide No.2 Basic Manual page 8

Troubleshooting
Phenomenon
The surface of the paper is dirty
The back side of the paper is dirty
Roller marks are left across the
trailing edge of paper
Immediately after borderless
printing, the trailing edge margin is
soiled during regular printing
Cause
The Paper Retainer is soiled.
You are using a paper that does
not dry easily.
The Platen has become dirty after
borderless printing or printing on
small paper.
The Paper Retainer is soiled.
The paper was removed without
pressing the OK button after
printing from the Front Paper
Feed Slot .
Depending on your printing
environment, after borderless
printing in which the leading and
trailing edge of the roll is cut
automatically, any ink adhering to
the cutter unit may rub off on the
next printed document.
Corrective Action
Clean the Paper Retainer .
(→ , If Paper is Soiled)
In the Control Panel menu, set Roll DryingTime to
at least 1 min.
(→ , Menu Map)
When paper that does not dry easily is used for
printing, it may curl during printing and touch the
output tray.
In this case, in the Control Panel menu, set Scan
Wait Time to an option other than Off .
However, note that printing will now take longer.
(→ , Menu Map)
Open the Top Cover and clean the Platen .
(→ , If Paper is Soiled)
Clean the Paper Retainer .
(→ , If Paper is Soiled)
Following the instructions displayed, press the OK
button, and after removing the paper, press the OK
button again.
Wipe the rollers to clean them.
(→ , If Paper is Soiled)
(→"Cleaning the Paper Retainer," User Manual)
Follow these steps to change the Between Pages
setting of Drying Time to a value between about
30 seconds and 3 minutes before trying borderless
printing again.
1. On the Main sheet of the printer driver, click
Advanced Settings by Media Type .
2. Select an ink drying time in the list for the Between
Pages setting of Drying Time .
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