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Basic Operation Guide For information about machine setup and software installation, see the Starter Guide. This guide describes the basic use of the machine. Read this guide after finishing the machine setup. Read Important Safety Instructions first Keep this manual for future reference. For information about advanced operations and specifications, see the e-Manual included on the User Software CD-ROM.
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Manuals for the Machine Starter Guide The Starter Guide describes setting up the machine and installling the software. Be sure to read this manual before using the machine. Basic Operation Guide The Basic Operation Guide describes common use and basic functions of the copy, fax, and print functions.
How to Use This Manual Symbols Used in This Manual Indicates a situation that may lead to death or injury to persons. To use WARNING the machine safely, always pay attention to these warnings. Indicates a situation that may lead to injury to persons or damage to equipment.
Main Functions Print Enlarging and Reducing → p.32 Enlarge or reduce data to fi t the paper size automatically or to print at custom ratios. One-touch/Coded/Group → Dialing p.45 Specify fax destinations using one- touch keys, coded dial, and group dial. →...
Contents Basic Operation Learn the Names and Functions of Each Part of the Machine ……… 8 Front Side …………………………………………………………… 8 Back Side ……………………………………………………………10 Learn the Functions of the Operation Panel …………………………11 Switch between Copy and Fax Mode …………………………………13 Enter Text ……………………………………………………………14 Set Date and Time ……………………………………………………15 Load Documents in the Feeder ………………………………………16 Load Paper ……………………………………………………………18...
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→ p.83) You can see frequantely asked questions about the receive mode. Searching the Address Book …………………………………………46 Redialing ……………………………………………………………46 Sending a Fax to Multiple Destinations (Sequential Broadcast) ………47 Sending a Fax at a Preset Time ………………………………………47 Sending a Fax to an International Destination (Adding Pauses) ………48 Calling a Recipient before Sending a Fax ……………………………49 Receive a Fax (Receive Mode) …………………………………………50 Using the Machine for Fax Only ……………………………………51...
Basic Operation This chapter describes overall information about the machine and how to load the documents or paper. Read this chapter fi rst. Learn the Names and Functions of Each Part of the Machine ……… 8 Front Side …………………………………………………………… 8 Back Side ……………………………………………………………10 Learn the Functions of the Operation Panel …………………………11 Switch between Copy and Fax Mode …………………………………13...
Learn the Names and Functions of Each Part of the Machine Front Side Feeder Automatically feeds documents into the → machine ( p.16). Document feeder tray Place your documents in this tray. Document guide Adjust these guides to fi t the document.
Lift handles (left, right) Hold these handles to lift or transport the machine. Toner cover Open this cover to access the toner cartridge or clear paper jams. Toner guides When inserting the toner cartridge, fi t the protrusions on the toner cartridge into these guides.
5-digit number) and the required voltage and current are specifi ed. Write the serial number on the back cover of this guide for reference when contacting the Canon Customer Center. USB port Connect to a computer via a USB cable.
Learn the Functions of the Operation Panel Press to access menu functions (see “Navigating Menu the Menu” at the bottom of the next page). Paper Press to specify paper size and type for the paper → Settings cassette ( p.23). Report Press to manually print reports and lists ( Display...
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Press to search for recipients registered in the Address Book Address Book ( Press to enter a recipient’s code for coded speed Coded Dial → dialing ( Redial Press to redial the last three numbers ( Pause Press to insert a pause in a fax number ( Press to dial a number without using a Hook telephone or handset.
Switch between Copy and Fax Mode Switch to Copy or Fax mode fi rst to use each mode. Copy Mode Copy: Press Start 100% Density: 0 Original Type: Text Copy Ratio: 100% Fax Mode Specify destination. 01/01/2011 12:52AM RX Mode: Auto Resolution: 200 x 1 To specify how long the machine waits before returning to standby mode: ] (Menu) ...
% & + \ ( ) [ ] { } < > Press [2] until the letter “A” appears on the screen. ▌ Press [6] until the letter “N” appears on the screen. CANON ▌ Entry mode: <12> (Not available)
Set Date and Time If incorrect date or time is printed on faxes or reports, change the date and time settings. Press [ ] (Menu). ▲ ▼ Press [ ] or [ ] to highlight <Timer Settings>, and then press [OK]. ▲...
Load Documents in the Feeder Pull out the document feeder tray. Spread the document guides a little wider than the document’s width. Fan the document stack and align the edges of the pages. Thoroughly fan the Align the edges a few paper in small batches.
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• Make sure any glue, ink, or correction fl uid on the document is IMPORTANT IMPORTANT completely dry before placing the document in the feeder. • To prevent document jams, do not use any of the following: - Wrinkled or creased paper - Carbon paper or carbon-backed paper - Curled or rolled paper - Torn paper...
Load Paper Before loading paper, check the paper is right type. If you load inappropriate paper repeatedly, this may cause paper jams. Please check the paper. Check if the type of paper is appropriate. Step Paper such as Legal, Letter, Statement, Executive, and envelopes can be used. For details about the available paper or precautions, see [Basic Operation] ...
Loading Paper in the Paper Cassette This section describes how to load letter paper in the Paper Cassette. When loading envelopes or paper with a letterhead, see ”Loading Envelopes or Paper with a Letterhead” → p.22). Lift the dust cover. Spread the paper guides a little wider than the paper size.
Adjust the paper guides tightly to the width and length of the paper. If the paper guides are too loose or too tight, this may result in IMPORTANT IMPORTANT misfeeds or paper jams. Close the dust cover. Specify the loaded paper size and type ( Loading Small Size Paper Use small paper guide when loading small paper, such as postcards, in the paper cassette.
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Adjust the paper guide tightly to the length of the paper. If the paper guides are too loose or too tight, this may result in IMPORTANT IMPORTANT misfeeds or paper jams. Close the dust cover. Specify the loaded paper size and type ( →...
Loading Envelopes or Paper with a Letterhead This section describes how to load envelopes and paper with a letterhead. Envelopes Before Loading Flatten envelopes to release any remaining air. Loading Orientation Load the envelopes with the fl aps face up. Paper with a Letterhead or Logo Loading orientation Load the paper properly by following the instructions below.
Setting a Paper Size and Type Make sure that the Paper Settings match the size and the type of the loaded paper. Press [ ] (Paper Settings). ▲ ▼ Press [ ] or [ ] to highlight <Drawer 1>, and then press [OK]. ▲...
Switch to the Sleep Mode You can switch to and cancel the Sleep mode easily, by press [ When the Processing/Data indicator is lit or blinking, the machine will not enter the Sleep mode, because an operation is in progress or an error has occurred. By default, the machine automatically enters the Sleep mode if you do not perform any functions for 10 minutes.
Copy This chapter describes basic copy functions. Make a Basic Copy ……………………………………………………26 Enlarge or Reduce Copies ……………………………………………27 Adjust the Image Quality for Copy ……………………………………27 Adjusting the density ………………………………………………27 Selecting the Document Type ………………………………………28 View and Cancel Copy Jobs …………………………………………28 Change the Default Copy Settings ……………………………………29...
Make a Basic Copy → Place documents ( p.16). Place documents face down. If the document guides are too loose or too tight, this may result in IMPORTANT IMPORTANT misfeeds or paper jams. → Switch to the Copy mode ( Enter the desired copy quantity (1 to 99) with the alphanumeric keys.
Enlarge or Reduce Copies Enlarge or reduce copies using custom copy ratios. → Place documents ( p.16). → Switch to the Copy mode ( p.13). ▲ ▼ Press [ ] or [ ] to highlight <Copy Ratio>, and then press [OK]. Press the numeric keys to specify the ratio.
Selecting the Document Type Select the appropriate document type. → Place documents ( p.16). → Switch to the Copy mode ( ▲ ▼ Press [ ] or [ ] to highlight <Original Type>, and then press [OK]. ▲ ▼ Press [ ] or [ ] to highlight the appropriate document type, and then press [OK].
Change the Default Copy Settings You can change the default copy settings that are applied when the machine is restarted or ] (Reset) is pressed. Press [ ] (Menu). ▲ ▼ Press [ ] or [ ] to highlight <Copy Settings>, and then press [OK]. ▲...
Print This chapter describes basic Printing functions. Print a Document ……………………………………………………32 Enlarge or Reduce a Document ………………………………………32 Print Multiple Pages onto One Sheet Print a Poster ……………………………………………………… 34 Add Watermarks to a Printout ………………………………………35 View and Cancel Print Jobs ……………………………………………36 Before using the printing functions, connect the machine to the computer and install the printer driver on the computer.
Print a Document Make sure that the computer and the machine are connected properly, and the FAX L Drivers are installed on the computer. Open a document from an application, and then open the Print window. Select your printer. Click [Print] to start printing. Canceling Print Jobs Press [ ] (Stop) twice.
Click [OK] to return to the Print window. Click [OK] to start printing. Print Multiple Pages onto One Sheet You can reduce and print 2, 4, 6, 8, 9, or 16 pages of an original document onto a single sheet of paper. This feature allows you to save paper or to view several pages at once. Open a document from an application, and then open the Print window.
Print a Poster You can enlarge a one-page document and print it on multiple pages. You can then combine the printed pages to create a large poster. Open a document from an application, and then open the Print window. Select your printer, and then open the Printing Preferences window. Click [Page Setup] tab, and then select [Poster(N×N)] from the [Page Layout] drop-down menu.
Add Watermarks to a Printout You can add watermarks, such as “DRAFT,” to a document. Open a document from an application, and then open the Print window. Select your printer, and then open the Printing Preferences window. Click the [Page Setup] tab, and then specify the settings for watermark printing.
View and Cancel Print Jobs You can view or cancel print jobs that are waiting or in progress. Press [ ] (Status Monitor/Cancel). ▲ ▼ Press [ ] or [ ] to highlight <Print Job Status>, and then press [OK]. View the details of print job or cancel the job.
→ p.83) You can see frequantely asked questions about the receive mode. About PC Fax You can fax documents directly from a computer using PC Fax (Fax driver). By faxing directly from the computer, you can reserve paper and toner, and send a higher-quality fax document.
Registering Numbers to One-Touch Keys To send a fax to a destination registered to a one-touch key, see “Using the One-Touch Keys” → p.45). Switch to the Fax mode, and then press [ CANON 0123456789 GroupA 2 Destin User01 01234567 ◄ ►...
Enter a name for the destination, press [ and then press [OK]. Name (Max 16 char.) CANON <Apply> Entry Mode: A ▲ ▼ Press [ ] or [ ] to highlight <Destination>, and then press [OK]. ▲ Enter the fax number, press [ press [OK].
▲ ▼ Press [ ] or [ ] to highlight <Destination>, and then press [OK]. Enter the fax number, press [ press [OK]. • Select <Set Details> to specify detailed options as needed. Destination (Max 40) 0123456789 <Apply> Set Details ▲...
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▲ ▼ Press [ ] or [ ] to highlight the destination you want to add, and then press [OK]. CANON 0123456789 GroupA 2 Destin User01 01234567 Repeat steps 10 and 11 to add more destinations as needed. Destination <Apply>...
Editing and Deleting Registered Destinations You can edit or delete destinations registered in the address book. Switch to the Fax mode, and then press [ ◄ ► Press [ ] or [ ] to highlight < ▲ ▼ Press [ ] or [ ] to highlight the desired option, and then press [OK].
Selecting the Resolution You can select a resolution that is appropriate for the document. Set a higher resolution for documents that contain small text. → Place documents ( p.16). → Switch to the Fax Mode ( p.13). ▲ ▼ Press [ ] or [ ] to highlight <Resolution>, and then press [OK].
Send a Fax Entering a Fax Number with the Alphanumeric Keys → Place documents ( p.16). Place documents face down. If the document guides are too loose or too tight, this may result in IMPORTANT IMPORTANT misfeeds or paper jams. →...
Enter coded dial no. *001 Press [ ] (Start) to start sending. → p.42). ] (Clear) and then press another one-touch key. → p.42). ] (Clear) and then enter Send: Press Start Destinations: 001 Canon 0123456789 RX Mode: Auto Resolution: 200 X 1...
Press [ ] (Address Book). ◄ ► Press [ ] or [ ] to search for a recipient. CANON 0123456789 GroupA 2 Destin User01 01234567 ▲ ▼ Press [ ] or [ ] to highlight the desired recipient, and then press [OK].
Sending a Fax to Multiple Destinations (Sequential Broadcast) You can send the same document to multiple recipients at once. → Place documents ( p.16). → Switch to the Fax Mode ( p.13). ▲ ▼ Press [ ] or [ ] to highlight <Specify Destination>, and then press [OK]. Specify destination.
▲ ▼ Press [ ] or [ ] to highlight <On>, and then press [OK]. Delayed TX 01/01/2011 12:52AM Enter the time at which you want to send the document, and then press [OK]. → Specify a destination ( p.44). Press [ ] (Start).
Calling a Recipient before Sending a Fax In the following cases, follow the procedure below to send faxes: • If you want to call a recipient before sending a fax • If the recipient’s machine cannot receive a fax automatically To use this function, you must connect the handset or an external telephone to the machine.
Receive a Fax (Receive Mode) Your machine provides multiple methods for automatically or manually receiving faxes. Select the receive mode that best suits your needs. → p.83) You can see frequantely asked questions about the receive mode. Do you want to use a telephone (voice call)? Do you want to...
Using the Machine for Fax Only Set the fax receive mode to <Auto>. → Switch to the Fax Mode ( p.13). ▲ ▼ Press [ ] or [ ] to highlight <RX Mode>, and then press [OK]. ▲ ▼ Press [ ] or [ ] to highlight <Auto>, and then press [OK].
When a Fax or Call Comes In The machine automatically detects whether the call is a fax or voice call after two rings. If the call is a fax, the machine starts receiving the fax. If the call is a voice call, the handset rings until it is answered or the caller hangs up.
When a Fax or Call Comes In The handset continuously rings in Manual mode. Pick up the handset or the receiver of the external telephone to answer the call. If the call is a fax, you will hear a beep. See “Receiving Faxes in Manual Mode,”...
Receive a Fax from Memory If a fax is stored in memory, you can view the sender of the received fax and print or forward the fax. Switching to Memory Lock Mode ▲ Press [ ] (Menu), press [ Settings>, and then press [OK]. ▲...
Viewing and Canceling Received Fax Documents You can view the sender of the fax stored in memory. You can also delete unnecessary faxes or forward them to other destintions. Press [ ] (Status Monitor/Cancel). ▲ ▼ Press [ ] or [ ] to highlight <Fax Job Status/History>, and then press [OK].
View and Cancel a Fax Job You can view or cancel fax jobs that are waiting or in progress. Press [ ] (Status Monitor/Cancel). ▲ ▼ Press [ ] or [ ] to highlight <Fax Job Status/History>, and then press [OK].
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Sender Name Sending Date/Time (Unit Name) 01/01/2011 02:07 PM FAX 123XXXXXXX CANON Telephone Number Mark You can specify frequently used settings as the default. The Error Correction Mode (ECM) automatically detects and corrects errors during fax communication. Using the ECM function can diminish send errors even over poor connections.
Changing Fax RX Settings Press [ ] (Menu). ▲ ▼ Press [ ] or [ ] to highlight <Fax RX Settings>, and then press [OK]. ▲ ▼ Press [ ] or [ ] to highlight <RX Function Settings> or <Fax Settings>, and then press [OK]. ▲...
Maintenance and Management This chapter describes how to clean the machine and replace the toner cartridge, and explains the report and list functions used for managing the machine. Clean the Machine ………………………………………………… 64 Cleaning the Exterior and Interior ……………………………………64 Cleaning the Fixing Unit ……………………………………………65 Cleaning the Feeder …………………………………………………66 Check and Replace Toner Cartridges …………………………………67 Checking the Toner Level ……………………………………………67...
Clean the Machine Clean the exterior and interior of the machine, feeder, and the fi xing unit periodically. Cleaning the Exterior and Interior Clean the exterior and interior of the machine to prevent toner powder and paper dust from accumulating inside. For safety, be sure to turn off the machine and disconnect all cables from IMPORTANT IMPORTANT...
Remove any toner or paper debris from interior of the machine, with a soft, dry cloth that is clean and lint-free. Insert the toner cartridge. Close the toner cover, and then lower the upper unit. Reconnect all cables, and then turn on the power. CAUTION (A)...
Cleaning the Feeder If a scanned image has unexpected specks, clean the feeder. Turn off the machine and disconnect all cables from the machine. Remove any documents from the feeder. Lift the operation panel, clean the rollers with a well wrung out cloth dampened with water, and then wipe them with a soft and dry cloth.
Check and Replace Toner Cartridges Toner cartridges are consumable products. When the toner has almost run out, a message appears in the display and streaks may appear on printed pages. Check the toner level, and replace the toner cartridge if necessary. Cart.
Gently shake the toner cartridge 5-6 times to evenly distribute the toner. Insert the toner cartridge, close the upper unit, and then lower the operation panel. Replacing the Toner Cartridge You can purchase replacement toner cartridges from your local authorized Canon dealer. Supported genuine Canon toner cartridge: Canon Cartridge 128 Starter...
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Open the operation panel and the toner cover, and then remove the toner cartridge. Prepare a new toner cartridge. • Store the protective bag. It is required when you remove the toner cartridge for printer maintenance or other purposes. When pulling out the sealing tape: IMPORTANT IMPORTANT •...
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Follow all local and federal regulations when disposing of the sealing tape removed from the new toner cartridge. • Canon will collect and recycle your used toner cartridges ( • For more details about handling toner cartridges, see [Replacing Toner Cartridge] in the e-Manual.
Manage Using the Report and List Functions Print out reports or lists to view communication status, address book information, or settings, for monitoring the machine. Press [ ] (Report). ▲ ▼ Press [ ] or [ ] to highlight <Print Report Lists>, and then press [OK]. ▲...
Troubleshooting This chapter describes how to clear paper jams and how to cope with problems that you cannot solve. Clear Jams ……………………………………………………………74 Clearing Document Jams in the Feeder………………………………75 Clearing Paper Jams Inside the Machine ……………………………75 Resolve a Displayed Message …………………………………………78 Resolve an Error Code …………………………………………………79 Improve Output Quality ……………………………………………...
Clear Jams When <Paper jam.> appears on the display, a paper jam has occurred in the feeder or inside the machine. To remove the jammed document or paper, follow the instructions on the display. Paper jam. Press [ ] to display steps.
Clearing Document Jams in the Feeder After removing any document loaded in the feeder, follow the procedure below to remove jammed documents. Lift the operation panel. Remove any jammed document by pulling it gently. Lower and close the operation panel until it is locked. ※...
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Remove any jammed paper by pulling it gently. Gently pull any jammed paper downward from between the fi xing unit (A) and roller (B) until the leading edge emerges from the machine. When the leading edge emerges, hold both sides of the jammed paper and carefully pull it out.
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Reload paper into the paper cassette, and then lower the dust cover. Insert the toner cartridge, close the toner cover, and then lower the upper unit. CAUTION (A) (A) (A) (B) Do not touch the fi xing unit (A). Touching the fi xing unit (A) may cause burns as it becomes very hot during use.
Action Reinstall the toner cartridge. If the message continues to appear, the toner cartridge may be damaged. Contact your local authorized Canon dealer or the Canon help line. • Shake the toner cartridge to redistribute the toner ( •...
Resolve an Error Code If an error occurs, a report that contains a 3-digit error code is printed. Locate the error code in the table and follow the recommended actions to resolve the problem. Job No. 0123 Address 0123456789 Name name Start Time 01/01 02:07 AM...
Error Code Cause A user canceled a job that is #099 processing to be sent or received. A document waiting to be sent or #995 received has been canceled by a user. Improve Output Quality Follow the recommended actions for each symptom to improve the output quality. If you cannot solve the problem with the following actions, see [Troubleshooting] in the e-Manual.
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Symptom Example Smudge marks of spattering toner appear around the text or patterns The overall print result is dark The Bottom Edge of Paper of Following Paper Has Smudge Marks A Portion of the Page Is Not Printed Printed Bar Codes Cannot Be Scanned Action •...
If the machine makes strange noises or emits smoke or odors: Turn off the power immediately, disconnect the power cord, and contact the Canon Customer Care Center. Do not attempt to disassemble or repair the machine yourself. If you attempt to repair the machine by...
Can I turn off the incoming ring when receiving a fax? └ Yes, but you can turn off the incoming ring for faxes only when you are using <Fax/Tel Auto Switch> mode. To turn off the incoming ring for faxes, press [ Settings>...
Cartridge box. The Clean Earth Campaign THE Canon CARTRIDGE RECYCLING PROGRAM The Canon Cartridge Recycling Program fulfi lls the fi rst initiative of Canon’s Clean Earth Campaign, which supports four critical environmental areas: • Recycling in the Workplace •...
Apply the UPS authorized returning label provided in this guide. Residents of Alaska and Hawaii: Do not use the UPS authorized returning label. For Alaska and Hawaii Canon set up alternative mail service with the U.S. Postal Service. Please call 1-800-OK-Canon to receive U.S. Postal Service merchandise returning label.
Then, unplug the power plug from the AC power outlet and contact your local authorized Canon dealer. Continued use can result in a fi re or electrical shock.
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• Check the power cord and plug regularly. The following conditions may result in fi re, so please contact your local authorized Canon dealer or the Canon help line. – There are burn marks on the power plug. –...
• When removing jammed paper or when inspecting the inside of the machine, do not expose yourself to the heat emitted from the fi xing unit and its surroundings for a prolonged period of time. Doing so may result in low temperature burns, even though you did not touch the fi xing unit and its surroundings directly, as this may result in burns.
Depending on your locale or your telephone connection, you may be unable to perform data communication. In this case, contact your local authorized Canon dealer or the Canon help line. • The repairing parts and toner cartridges for the machine will be available for at least seven (7) years after production of this machine model has been discontinued.
Trademarks Canon, the Canon logo, and FAXPHONE are registered trademarks of Canon Inc. in the United States and may also be trademarks or registered trademarks in other countries. Apple, Mac OS, and Macintosh are trademarks or registered trademarks of Apple Inc. in the U.S. and/or other countries.
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If you make such changes or modifi cations, you could be required to stop operation of the equipment. Canon U.S.A., Inc. One Canon Plaza, Lake Success, NY 11042, U.S.A. TEL No. 1-800-OK-CANON Users in the U.S.A. Pre-Installation Requirements for Canon Facsimile Equipment A.
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ON until the problem is completely resolved. Users should contact Canon Authorized Service Facilities for servicing of equipment, Information regarding Authorized Service Facility locations can be obtained by calling Canon Customer Care Center (1-800-OK-CANON). Rights of the Telephone Company...
Ligne automatique interurbaine Ligne automatique internationale (si vous communiquez avec les pays étrangers) Canon vous conseille d’utiliser une ligne individuelle conforme aux normes industrielles, à savoir: ligne téléphonique 2,500 (pour appareil à clavier) ou 500 (pour appareil à cadran/impulsions). Il est également possible de raccorder ce télécopieur à...
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CAUTION Use of controls, adjustments, or performance of procedures other than those specifi ed in this manual may result in hazardous radiation exposure. The label is attached to the laser scanner machine inside the machine and is not in a user access area.
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30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON MARKETING JAPAN INC. 16-6, Konan 2-chome, Minato-ku, Tokyo 108-8011, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON EUROPA N.V. Bovenkerkerweg, 59-61, 1185 XB Amstelveen, The Netherlands CANON CHINA CO. LTD.
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Questions and answers
my machine is printing black pages I changed the cartilage but its still doing it
the * does not change to th e menu options