Page 2
CarePAK offers toll-free Canon technical support and includes Canon’s superb InstantExchange product replacement program. For further information about extending your Canon service and support, call (1-800-385-2155), or visit our Web site at www.canonesp.com. CarePAK must be purchased during your product’s war- ranty period.
Connecting to a PictBridge Compliant Device...70 Printing Photographs Directly from a PictBridge Compliant Device ...72 Printing Photographs Directly from a Canon Bubble Jet Direct Compatible Digital Camera ...75 Printing Photographs from a Wireless Communication Device ...77 Setting the Page Size, Media Type, and Layout When Printing from a Mobile Phone...77...
How to Read the On-screen Manuals...145 Uninstalling the On-screen Manuals...146 Transporting Machine ...147 Specifications...147 Users in the U.S.A..151 FCC Notice ...151 Mercury Legislation...151 Canon U.S.A., Inc. Limited Warranty - U.S. Only ...152 Users in Canada...155 Customer Technical Supports ...155 Index ...156...
"IrDA Feature Trademark" is owned by the Infrared Data Association and used under license therefrom. "Bluetooth" is a trademark of Bluetooth SIG, Inc.,U.S.A. and are licensed to Canon Inc. Specifications are subject to change without notice. How to Use the Documentation Provided...
If you detect smoke, unusual smells or strange noises around the machine, immediately unplug the machine at the power supply and contact the Canon Customer Care Center. Using the machine in such conditions may result in fire or electrical shock.
Page 8
If these items are dropped or spilled in the machine, turn OFF the power and unplug the power cord immediately with dry hands. Then contact the Canon Customer Care Center. Do not use flammable sprays near the machine.
Page 9
Power supply Never remove the plug by pulling on the cord. Pulling on the power cord may damage the cord and cause a fire or electrical shock. When turning OFF the power, be sure to press [ON/OFF] or unplug the machine. However, if the machine is unplugged during printing, the Print Head is not protected with the cap that prevents the ink from drying.
Page 10
If water does spill inside the machine, turn OFF the power immediately by pressing [ON/ OFF], and disconnect the power cord. Then, contact the Canon Customer Care Center. Do not touch the high-voltage electrical parts as this may result in electrical shock.
Page 11
Print Head/Ink tanks For safety reasons, store print heads and ink tanks out of the reach of small children. If a child ingests any ink, consult a doctor immediately. Do not shake print heads or ink tanks. Ink may leak out and stain clothing or the surrounding area. Never touch the Print Head.
Reading the Document Symbols Used in This Guide Please read the list below of symbols used in this guide. The following symbols are used to indicate important instructions. Be sure to obey these instructions. Indicates a warning concerning operations that may lead to death or injury Warning to persons if not performed correctly.
Legal Limitations on Use of Your Product and Use of Images It may be unlawful to make copies of, scan, print or use reproductions of the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction.
When using optional Bluetooth Unit*, connect it to this port. Refer to the Bluetooth User's Guide. *The Bluetooth Unit is not available to some regions due to the law of the countries or the regulations. For details, contact the Canon Customer Care Center. Before Printing “Inserting the Memory Card” on page...
Page 15
(9) Paper Output Tray Open this tray before copying or printing by pressing the Open button. However, even if it is closed, the tray will open automatically when copying or printing is started. Close the tray when it is not in use. (16) (15) (14)
Page 16
Rear View and Interior (17) (18) (27) (17) Print Head Lock Lever Used to fix the Print Head. Do not pull up this lever after installing the Print Head. Important (18) Ink Tank Lamp Lights or flashes red to indicate the status of the ink tank. You can check the status of each ink tank according to the way its lamp flashes.
Page 17
(25) Power Connector This is the connector used to connect the provided power cord. (26) Rear Cover Open when clearing jammed paper. (27) USB Connector (for computer) This is the connector used to connect the machine to a computer using a USB cable. While the machine is printing from or scanning images to the computer, or Important the computer is in the sleep mode or standby mode, do not disconnect...
Page 18
(6) LCD (Liquid Crystal Display) Displays messages, menu selections, and the operation status. (7) [Menu] Used to display menus. (8) [Settings] Use to configure the page size, media type, and image correction settings. (9) [Stop/Reset] Cancels operations. If this button is pressed during printing, the machine aborts printing. (10) Auto Sheet Feeder Lamp Lit when the Auto Sheet Feeder is selected.
Turning the Machine ON and OFF Turn on the machine before starting printing. Turning on the Machine Before turning on the machine, confirm that the Print Head and ink tanks are set into place. If preparatory operations above are not yet finished, follow the Easy Note Setup Instructions to complete them.
Loading Documents to Copy or Scan This section describes how to load the document on the Platen Glass. Document Requirements The documents you load on the Platen Glass for copying or scanning must meet these requirements: Document Documents type Photographs Book * For details on positive and negative 35 mm film strip and 35 mm slides, see Printing from Photo or Film”...
Note Gently close the Document Cover. Loading Paper This section describes how to load paper in the Auto Sheet Feeder and the Cassette. Paper Handling Recommended Paper and Requirements Media Type Model Plain Paper — High HR-101N 80 sheets (A4, Letter) Resolution Paper Super White...
Page 22
— Paper having a "Model Number" is Canon specialty media. You may not be able to purchase some Canon branded paper depending on your country. Paper is not sold in the US by Model Number. Purchase paper by the name.
Folded, curled or wrinkled paper Damp paper Excessively thin paper (less than 64 gsm or 17 lb) Excessively thick paper* (more than 105 gsm or 28 lb)(non-Canon branded paper) Picture postcards Postcards affixed with photos or stickers Envelopes with double flaps...
Page 24
About the Auto Sheet Feeder and the Cassette You can load paper in both the Auto Sheet Feeder and Cassette. Loading paper in the Auto Sheet Feeder is easy, and is convenient if you frequently switch to and print on various sizes or types of paper. Loading paper in the Cassette allows you to print without reloading paper for each job.
Note (A) If the Auto Sheet Feeder runs out of paper, the paper source automatically changes to the Cassette. Changing the Paper Source Before printing, confirm that the location where you have loaded paper is selected as a paper source. Press [Feed Switch] to change the paper source. (A) Auto Sheet Feeder Lamp (B) [Feed Switch] (C) Cassette Lamp...
Page 26
Loading the Print Media in the Auto Sheet Feeder Loading Paper For detailed information on the specialty media Canon provides for use Note with its various printers, see on page Flatten the four corners of the paper before loading it.
The address is rotated automatically to match the direction of the envelope when printing. Chapter 1 You can use general copy paper or Canon’s Super White Paper SW- 201. You can load up to 150 sheets of plain paper (64 gsm or 17 lb, 13 mm or 0.52 inches in height) in the Auto Sheet Feeder.
Page 28
Important Load the envelope against the Cover Guide on the right side of the Paper Support with the print side facing UP, and the rear flaps DOWN on the left. Ensure that the Cover Guide stands when you load paper in the Auto Important Sheet Feeder.
Page 29
“Printing with Macintosh” on page Always load paper in portrait orientation (A). Loading paper in landscape Important orientation (B) can cause the paper to be jammed. We recommend using genuine Canon photo media when printing Note photographs. See page Chapter 1 Load the paper lengthways regardless of the direction of the document.
Page 30
If you intend to use only the Cassette, check any usage restrictions in advance. “Recommended Paper and Requirements” on page Loading Paper For detailed information on the specialty media Canon provides for use Note with its various printers, see on page Flatten the four corners of the paper before loading it.
Page 31
(1) Press the Open Button to open the Paper Output Tray. Chapter 1 You can use general copy paper or Canon’s Super White Paper SW- 201. You can load up to 150 sheets of plain paper (64 gsm or 17 lb, 13 mm or 0.52 inches in height) in the Cassette.
Page 32
(2) Pull out the Paper Output Tray Extension completely. After printing, to put back the Paper Output Tray Extension, push it back Note while raising it a little. (3) Press [Feed Switch] so that the Cassette Lamp (A) lights. You can also select the paper source with the printer driver. For details, Note refer to the Printer Driver Guide.
Page 33
Slide the Paper Guides against the sides of the envelope. Fold the envelope flap shut (A). Note Press [Feed Switch] so that the Cassette Lamp lights. Printing direction (B). Note Select [Envelope] in [Media Type], and then select [DL Env.] or [Comm. Env. #10] in [Page Size].
Page 34
“Printing with Macintosh” on page Always load paper in portrait orientation (A). Loading paper in landscape Important orientation (B) can cause the paper to be jammed. We recommend using genuine Canon photo media when printing Note photographs. See page Before Printing “Recommended Paper and Requirements”...
Changing the Print Settings This section describes the Settings screen that can be specified on the Operation Panel when copying, or printing from memory card, photos or films. To Change Print Settings You can change the print settings such as page size, media type, bordered or borderless print, etc.
Change the setting. (1) Use [ ] or [ ] to change the setting. Change to <4" x 6" (101.6 x 152.4)> here. Complete setting. (1) Press [Settings]. Return to the Settings screen. Print Setting Items Each tab contains the following setting items. To change the tab, use [ ] to select the tab and use [ ] or [ Depending on the functions specified in the Copy, Memory card, or Photo/...
Page 37
Note (4) You can specify the reduction or enlargement method. Same magnification, Preset ratio, Zoom (25 - 400%), Fit-to-page Tab 2 You can specify auto intensity. (5) This function automatically adjusts the intensity of the document on the Platen Glass. Auto intensity ON, Auto intensity OFF Memory card and Photo/film modes This section describes the Settings screen for Memory card and Photo/film modes.
Page 38
Tab 2 Allows you to optimize photos with the functions below. Memory card mode (1) Red eye correction ON, Red eye correction OFF When <Red eye correction ON> is selected, portraits with a red eye caused by flash photography are corrected in print. (2) Activate/deactivate Vivid photo function.
Chapter 2 Copying Making Copies This section describes the basic procedure to make copies. Prepare for copying. (1) Press [ON/OFF] to turn on the machine. “Turning on the Machine” on page (2) Press [COPY]. (3) Load paper. “Loading Paper” on page (4) Ensure that the proper paper source is selected.
Reducing or Enlarging a Copy You can reduce or enlarge copies. Prepare for copying. “Prepare for copying.” on page Select the reduction/enlargement method. The example below assumes that you will select <Zoom (25-400%)>. (1) Press [Settings]. (2) Use [ ] or [ ] to select Tab 1.
Changing the Copy Settings You can change the copy settings such as the page size, media type, or print quality. For details on changing the copy settings and setting items, see page You can specify the page size. You can specify the media type. You can adjust print quality for the document to be copied.
Page 42
(2) Use [ ] or [ ] to select <Special copy>, then press [OK]. The Special copy screen is displayed. Copying onto Both Sides of the Paper (Two-sided copy) You can copy two document pages onto the sides of a single sheet of paper. Long-side stapling and Short-side stapling Procedure: (1) Display the Special copy screen.
Copying Two Pages to Fit onto a Single Page (2-on-1 copy) This feature enables you to copy two documents (A) (B) onto a single sheet (C) of paper by reducing each image. Procedure: (1) Display the Special copy screen. “Special Copy” on page (2) Use [ ] or [ ] to select <2-on-1 copy>, then press [OK].
(2) Use [ ] or [ ] to select <4-on-1 copy> and press [OK]. (3) Use [ ] or [ ] to select the layout, then press [OK]. (4) Follow the on-screen instructions to load the first document to print on the Platen Glass, then press [OK].
Page 45
Repeating an Image on a Page (Image repeat) This feature enables you to copy an image multiple times onto a single page. You can set the machine to automatically select the number of times it repeats the image, or you can specify the number.
Chapter 3 Printing from a Memory Card Using the Memory Card This section describes the compatible memory cards and how to insert and remove them. Memory Cards Supported by This Machine The following memory cards are compatible with this machine. Memory cards that can be directly inserted into the Card Slot: Memory cards that can be inserted in the Card Slot using the adapter: Printing from a Memory Card...
Requires purchase of a separate compact flash card adapter for xD-Picture cards. Use the special adapter provided with the card. Important Inserting the Memory Card Note Press [ON/OFF] to turn on the machine. “Turning on the Machine” on page 17 Open the Card Slot Cover.
Page 48
Insert a memory card into the Card Slot. Card Type Compact Flash (CF) card Microdrive xD-Picture card* SmartMedia MEMORY STICK MEMORY STICK PRO MEMORY STICK Duo* MEMORY STICK PRO Duo* SD Secure Digital memory card miniSD Card* MultiMedia card * Be sure to attach the memory card to the special adapter before inserting it into the Card Slot.
Removing the Memory Card If you use the Card Slot as a memory card drive for your computer, Note removing operation from the computer is required before removing the memory card. Open the Card Slot Cover. Ensure that the Access Lamp is not flashing, then remove the memory card. Removing the memory card or turning off the machine while the Access Important Lamp is flashing can damage the data stored in the memory card.
Page 50
Select the photo you want to print. (1) Use [ ] or [ ] to display the photo you want to print. (2) Press [Color]. The print confirmation screen is displayed. Displaying Photos Automatically on the LCD (Slide Show) Note You can automatically display photos in sequence when selecting <Single-photo print>.
Page 51
(3) Press [Color]. The machine starts printing. Note Specifying How Many Copies to Print for Each Photo (Multi-photo print) You can specify the number of prints to be made for each photo. Prepare for printing. “Prepare for printing.” on page Select the print menu.
Other Useful Functions Searching for Photos with the Shooting Date (Search) When there are a lot of photos saved on the memory card, you can choose to display and print only photos shot on the specified date or within the specified range of dates. Note Set the search method.
Note Printing a Specified Area (Trimming) You can edit images displayed on the LCD by cropping them. Crop images after specifying the page size, media type, and bordered or Note borderless printing in the Settings (Memory Card). If you change the paper settings after cropping, the cropped area may be adjusted to match the paper, or be disabled completely.
Page 54
Finalize your selection of trimming area. (1) Press [OK]. The area to be cropped is specified, and the original photo is displayed. Note Printing Several Photos on a Single Sheet of Paper (Layout print) You can print the specified photos in the specified layout. Prepare for printing.
Page 55
Start printing. “Start printing.” on page Printing on the Sticker (Sticker Print) You can print your favorite photo with a frame on Canon Photo Stickers. Prepare for printing. “Prepare for printing.” on page Note Select the print menu.
Select the frame. (1) Use [ ] or [ ] to select the frame, then press [OK]. The print confirmation screen is displayed. Note Start printing. “Start printing.” on page Settings cannot be changed when printing stickers. Note Other Printing Functions The following print functions are also provided under the Special photo print menu.
Note <Captured info> Information on photographs at the time of its shooting (Exif info) can be printed in the margin of Photo index print or selected individual photos. The following print methods are available: Note Prepare for printing. “Prepare for printing.” on page Select the print menu.
Start printing. “Start printing.” on page Note Printing by Using the Photo Index Sheet With this machine, you can easily select print options as well as the photos to print using the Photo Index Sheet and by marking its appropriate circles. Simply scanning the Photo Index Sheet prints the selected photographs according to the settings you have made.
Page 59
<Set no. of copies>: <Search>: If you selected <Print all photos>: (2) Go to step 4. If you selected <Set no. of copies>: (2) Use [ ] or [ ] to specify the number of photos to print starting with the newest one, then press [OK].
Page 60
(C) Mark this to print all photographs, one copy each. *When you mark this, even if you mark the number of copies you want to print for each photograph, those marks will be disregarded, and one copy each of all photographs will be printed.
Page 61
Important Note Chapter 3 If <Failed to scan Photo Index Sheet.> is displayed on the LCD, press [OK]. Make sure that you have marked all the necessary circles on the sheet, and confirm its orientation and position when it is set on the Platen Glass for scanning.
Chapter 4 Photo Printing from Photo or Film You can scan and print printed photos and 35 mm film into the machine. For film, both film strips (six connected frames per strip after regular developing) and slides (one frame per mounted slide) are supported.
Page 63
Note Slowly close the Document Cover and press [OK]. The photograph is scanned. Note Chapter 4 Place the photograph(s) at least 0.4" / 10 mm away from and in square with the edges of the Platen Glass. The Skew Correction function automatically compensates for photographs placed at a slant of up to approximately 10 degrees.
Scanning a Film This section describes how to scan 35 mm film strips and slides. Also mount film in the film guide in the same way as that of scanning with the machine when scanning films from your computer. 35 mm film strip Press [ON/OFF] to turn on the machine.
Page 65
Remove the film guide. (1) Remove the FAU Protective Sheet from the Document Cover. (2) Remove both the film guides for film strip or slides from the rear of the FAU Protective Sheet. Mount film in the appropriate film guide as described below. Mounting a 35 mm Film Strip: (1) On the film guide, open the film holder.
Page 66
(2) Mount the film in the film guide with the front side (the side showing the correct image) face down, the frame order running from left to right and with the tip of the film set under the tabs of the film guide. Position the film in the film guide so that between the frames aligns with the white line mark of the film guide.
Page 67
Mounting 35 mm Slides: (1) Align the film guide with the indentations on the right and left sides of the Platen Glass. (2) Mount the slides in the film guide with the front side (the side showing the correct image) face down, the frame order running from left to right, and with the image upside down.
Note Slowly close the Document Cover and press [OK]. The film is scanned. Note Printing Photographs Let's select a scanned photo and specify the number of prints, and print it. Printing Photo Displayed on the LCD (Single-photo print) Print a scanned photo. Prepare for printing.
Page 69
Select the print menu. (1) Use [ ] or [ ] to select <Single-photo print>, then press [OK]. The photo selection screen is displayed. Select the photo you want to print. (1) Use [ ] or [ ] to display the photo you want to print. (2) Press [Color] or [Black].
You can edit images displayed on the LCD by cropping them. For detailed operations, see Printing on the Sticker (Sticker print) You can print your favorite photo on Canon Photo Stickers to create your own stickers. Prepare for printing. “Prepare for printing.” on page...
Page 71
Note Select the print menu. (1) Use [ ] or [ ] to select <Special photo print>, then press [OK]. (2) Use [ ] or [ ] to select <Sticker print>, then press [OK]. Select the layout for the sticker you want to print. “Select the layout for the sticker you want to print.”...
It is possible to specify which images to print and various print settings from the operation panel of your camera or mobile phone. Canon Bubble Jet Direct allows you to print photos from a Canon Bubble Jet Direct compatible (PictBridge incompatible) digital camera or digital video camcorder without a computer, by simply connecting the digital camera or digital video camcorder to this machine.
Page 73
When printing photos with the digital device connected to the machine, it is Note advisable to use the AC adapter supplied with the device. If you use the device battery, be sure to charge it fully. Set up the machine. Refer to the Easy Setup Instructions to set up the machine and make it ready for printing.
If any setting cannot be made, the machine setting is used. * Names of settings that are displayed on Canon PictBridge compliant device are used in the description given below. Different names may be displayed on the PictBridge compliant device depending on the brand or model.
Page 75
This paper is exclusively used to print photo stickers. When printing on sticker paper, select 10 x 15 cm / 4" x 6" in “Page size”. This size can be selected only for Canon PictBridge compatible devices (note that it cannot be selected for some models).
Page 76
2 of the print setting specified in Memory card mode of the machine. For the setting items, see “Print Setting Items” on page If you use a Canon PictBridge compatible device, you can select “VIVID”, “NR”, “VIVID+NR”, or “Face”. (Note that these options cannot be selected for some models.) Note About “Date/File No.
Printing Photographs Directly from a Canon Bubble Jet Direct Compatible Digital Camera The following is a list of media types that can be set on the Canon Bubble Jet Direct compatible digital camera or digital video camcorder (PictBridge incompatible) along with their limitations when connected to this machine.
Page 78
Printing Directly from a Digital Camera or a Digital Video Camcorder This section describes how to print after connecting a camera to the machine. Note Display the image you want to print in replay mode. If the camera will not change to replay mode, refer to the manual supplied with your digital camera for instructions how to.
Chapter 6 Printing Photographs from a Wireless Communication Device If you have a mobile phone with an infrared port for wireless data transmission, you can print photos through a cordless connection with the machine. If the optional Bluetooth Unit BU-20 is connected to the machine, you can also perform wireless printing from Bluetooth compatible mobile phones.
<Mixed 1>, <Mixed 2>, or <Mixed 3> can be selected only when the page size setting is <8.5" x 11" (215.9 x 279.4)> or <A4>. When printing on Canon Photo Stickers, make the settings as below. Media Type Photo Paper Plus Glossy...
Page 81
(1) Oppose the infrared port of the mobile phone (D) to that of the machine (B) at a distance of less than 7.87" / 20 cm (C). Note (2) Select the photo to print and send the data to the machine using the infrared communication function of the mobile phone.
Start printing from a mobile phone. When you select the device name, select the initial value "Canon MP800-1." If you are required to enter the passkey, enter the initial value "0000." You can change the device name of the machine, passkey, and so on in Bluetooth settings on the machine.
Select the device name of this machine displayed on the screen of the Bluetooth devices. When you set <MP800-2> the machine name on the Bluetooth device is "Canon MP800-2." The initial value is set to <MP800-1>. <Access refusal>: Selecting <ON> will disable search this machine from Bluetooth devices.
Chapter 7 Printing from Your Computer This section describes the basic printing procedure, taking the steps to print documents as an example. Printing with Windows Menu and command names may differ between application softwares, and Note more steps may be required. For details, refer to the documentation for each application software you use.
Page 85
(3) Click [Preferences] or [Properties]. The [Main] tab of the [Printing Preferences] screen is displayed. Specify the required settings. (1) Click [Media Type] to select the type of media loaded in the machine. (2) Ensure that [Paper Feed Switch] is selected from [Paper Source]. (3) Specify the print quality and other settings in [Print Quality] or [Color/Intensity].
You can cancel a print job in progress by simply pressing [Stop/Reset] on the machine. Click [Cancel Printing] on Canon IJ Status Monitor to stop printing. To show Canon IJ Status Monitor, click [Canon MP800 Series Printer] on the taskbar.
Page 87
Load the paper on the machine. “Loading Paper” on page Ensure that the proper paper source is selected. When the Auto Sheet Feeder Lamp (A) is lit, paper is fed from the Auto Sheet Feeder. When the Cassette Lamp (B) is lit, paper is fed from the Cassette. Specify [Feed Switch] so that the Auto Sheet Feeder Lamp is lit when Note feeding paper from the Auto Sheet Feeder and the Cassette Lamp is lit...
Page 88
(5) Select the print mode appropriate to your document from [Print Mode]. Note Print the document. (1) Click [Print]. The machine starts printing. Double-clicking the name of your machine in the [Printer List] of the Note [Printer Setup Utility] (When using Mac OS X v.10.2, double-clicking the name of your machine in the [Printer list] of the [Print Center]) displays a dialog that prompts you to confirm the status of the print job(s).
Chapter 8 Scanning Images This section describes how to scan images. About Scanning Images You can scan images from the machine to a computer without printing them and save them in popular file formats, such as JPEG, Tiff, Bitmap. Scanned data saved on your computer can be processed using image processing software.
Page 90
For detailed operations of the MP Navigator, refer to the Scan Guide. Scanning Using the Operation Panel of the Machine You can scan documents to your computer by using the Operation Panel on the machine. Do not insert or remove USB cables when scanning images with the Important machine connected to a computer, or when the computer is at sleep or standby mode.
Page 91
Select the scan operation. (1) Press [SCAN]. The scan process selection screen is displayed. (2) Use [ ] or [ ] to select the scan operation, then press [OK]. Scan standby screen is displayed. Save to PC: Save as PDF file: Attach to E-mail: Open with application: Scan film and save:...
Chapter 9 Reading from and Writing to a Memory Card Setting up the Card Slot as the Memory Card Drive of the Computer The Card Slot of the machine can also be used as the memory card drive of the computer. When <Read/write attribute>...
Chapter 10 Changing the Machine Settings This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Extended copy amount as an example. Press [ON/OFF] to turn on the machine. “Turning the Machine ON and OFF” on page Press [Menu].
(2) Use [ ] or [ ] to select the menu, then press [OK]. Example: select <Extended copy amount>. Change the settings. (1) Use [ ] or [ ] to select the setting item, then press [OK]. Example: select <Small>. The Print Settings Quiet mode Use this function if you want to reduce the operation noise, such as when printing at night.
Wireless Print Settings For details, see “Setting the Page Size, Media Type, and Layout When Printing from a Mobile Phone” on page Page size Specifies the page size for printing photos saved on a mobile phone. Media type Specifies the media type for printing photos saved on a mobile phone. Image optimizer Choosing <Image optimizer ON>...
Read/write attribute Selects whether to allow data to be written onto memory cards from a computer. If you set this setting to <Read/write mode>, card direct printing cannot be Important done. After you finish operation of the memory card dedicated drive, be sure to revert this setting to <Read-only mode>.
Chapter 11 Routine Maintenance Replacing an Ink Tank When ink runs out, replace the ink tank. The machine will not print if the wrong type of ink tank is used, or if it is installed in the incorrect position. The machine uses the following ink tanks. Black: CLI-8BK Black: PGI-5BK Yellow: CLI-8Y...
Knowing When to Replace Ink Tank It is important to identify the empty tank using the LCD and replace it. When Low Ink is Detected: The message is displayed on the LCD when you start printing. Obtain a new ink tank. To continue printing, select <Yes>...
Page 99
(2) Raise the Scanning Unit (Printer Cover) until it stops. * The Paper Output Tray will open automatically after the Print Head Holder moves to the center. (A) Press the Open Button to open the Paper Output Tray if it does not open automatically.
Page 100
Remove the ink tank whose lamp is flashing fast. (1) Push the tab (A) and remove the ink tank. Do not touch the Print Head Lock Lever (B). Remove only the ink tank. Caution Important Be sure to replace ink tanks one by one when replacing more than one ink Note tank.
Page 101
Important Install the ink tank. (1) Install the ink tank into the Print Head. Refer to the guide label (A) and insert the ink tank in the correct position. Note (2) Press on the mark on the ink tank until the ink tank snaps firmly into place. (3) Ensure that the ink tank clicks into place and then its lamp lights red (B).
Slowly close the Scanning Unit (Printer Cover). The Print Head Holder moves to the right. Caution Note Keeping the Best Printing Results When unplugging the power cord When unplugging the power cord, be sure to press [ON/OFF] first. When you press [ON/OFF], the Print Head is protected by the cap to prevent the ink from drying.
If the problem remains after performing Print Head cleaning twice Step 3 “Print Head Deep Cleaning” on page 105 If Print Head Deep cleaning does not resolve the problem, contact the Canon Note Customer Care Center. If the ruled lines are shifted Step 1 “Aligning Print Head automatically”...
Performing Maintenance Press [ON/OFF] to turn on the machine. “Turning the Machine ON and OFF” on page Press [Menu]. Display the Maintenance screen. (1) Use [ ] or [ ] to select <Maintenance/settings>, then press [OK]. The Maintenance/settings screen is displayed. (2) Use [ ] or [ ] to select <Maintenance>, then press [OK].
Printing the nozzle check pattern. (1) Display the Maintenance screen. “Performing Maintenance” on page (2) Use [ ] or [ ] to select <Nozzle check> and then press [OK]. The pattern print confirmation screen is displayed. (3) Use [ ] or [ ] to select <Yes> and then press [OK]. The nozzle check pattern is printed.
There are no white stripes./All the patterns are printed normally. (1) Select <All A> and press [OK]. The screen returns to the Maintenance screen. When a white stripe exists on any of the printed patterns (1) Select <Also B> and press [OK]. The cleaning confirmation screen is displayed.
(3) Use [ ] or [ ] to select <Yes> and then press [OK]. The machine starts the Print Head cleaning. Do not perform any other operations until the Print Head cleaning Important finishes. This takes about 50 seconds. Check the status of the Print Head. After Print Head cleaning finishes, the nozzle check confirmation screen is displayed.
(2) If the problem remains, make sure that ink remains in the ink tank. Then turn off the machine’s power for at least 24 hours, and perform deep cleaning of the Print Head again. (3) If the problem still remains, the Print Head may be damaged. Contact the Canon Customer Care Center Aligning Print Head automatically If the ruled lines are shifted after running the Print Head maintenance, align the Print Head.
(2) Use [ ] or [ ] to select <Auto head align> and then press [OK]. The confirmation screen is displayed. Select <Head alignment print> to print the current adjustment values. Note (3) Load two sheets of A4- or Letter-sized plain paper in the Auto Sheet Feeder. (4) Use [ ] or [ ] to select <Yes>...
Page 110
The sheet (B) is easily damaged, so wipe it gently. Important Cleaning the Roller (Roller Cleaning) Clean the paper feed rollers if paper is not fed properly. Cleaning the paper feed rollers will wear the rollers, so perform this only when necessary. Ensure that the Inner Cover is closed.
Page 111
Repeat step 3 three times. The sheet of paper is automatically fed in and then out of the machine. If there are no signs of improvement after performing three times, contact the Canon Customer Care Center. Cleaning the Interior of the Machine (Bottom Plate Cleaning) This section describes how to clean the interior of the machine.
Perform bottom plate cleaning. (1) Display the Maintenance screen. “Performing Maintenance” on page (2) Use [ ] or [ ] to select <Bottom plate cleaning>, then press [OK]. The confirmation screen is displayed. (3) Use [ ] or [ ] to select <Yes>, then press [OK]. The sheet of paper is automatically fed in and then out of the machine.
Chapter 12 Troubleshooting This section describes troubleshooting tips for problems you may encounter when using the machine. This section describes about error messages that are displayed on the LCD or Note troubleshooting tips for the problems of copy direct printing. If you cannot find appropriate tips for your problem, refer to the on-screen manuals.
Page 114
“Image position and size incorrect when scanning from the machine’s operation panel” on page 137 “Cannot Scan Films” on page 138 “Thumbnail Display does not display correctly after previewing” on page 138 “Cannot obtain a clean scan, colors scan incorrectly” on page 138 “Image becomes too dark or too bright when cropping frame is moved, expanded or contracted”...
Canon recommends to contact the Canon Customer Care Center as soon as possible.You will need to replace a particular part of the machine.
Page 116
Replace the ink tank. Printing under the situation may damage the Print Head. Canon shall not be liable for any machine malfunction or damage caused by refilled ink tanks. If you want to continue printing with the refilled ink tank installed, press and hold [Stop/Reset] for at least 5 seconds, and then release it.
Adjusting the Print Head Manually Note If the Automatic Print Head Alignment does not work or if you wish to adjust the print heads manually, follow the procedure below. Cannot See the Display Properly on the LCD/Cannot See the Display on the LCD Cause Cannot see the display properly on the LCD/The display on the LCD is...
Cannot Scan Films Cause Film guide not correctly placed on the Platen Glass. The Document Cover is not closed. You have not removed the FAU Protective Sheet. The Scanner Lock Switch is not released. Cannot obtain a clean scan, colors scan incorrectly Cause Dust or dirt is stuck to the Platen Glass or on the FAU Lamp.
Ink Does Not Come Out/Printing is Blurred/Colors are Wrong/White Streaks/Straight Lines are Misaligned/ Cannot Print to End of Job Cause Ink tank is empty. Ink tank is not fully inserted. Incorrect media type Chapter 12 Action If the ink tank lamp is flashing, ink is empty. Replace the ink tank, and close the Scanning Unit (Printer Cover).
Page 120
Cause Print Head nozzles clogged or shifted Print quality is not set properly. The media is loaded with the wrong side facing upwards. The paper stack exceeds the capacity of the Auto Sheet Feeder or Cassette. There is some foreign matter in the Auto Sheet Feeder or Cassette.
Page 121
Chapter 12 Action Restart your computer. It may solve the problem. Delete an undesired print job, if there is any. Use Canon IJ Status Monitor in Windows or Printer Setup Utility (or Print Center) in Macintosh for the deletion. 1. Open the printer properties dialog box.
Cause The size of the print data is too large. Performing automatic duplex printing When Copying Cause The document is not loaded correctly. The quality (print quality) displayed on the LCD is not suitable for the document. The document is not loaded with the side to be copied face down.
Back of Paper is Smudged/Paper Does Not Feed Properly/Printed Surface is Scratched Cause Inside of the machine is dirty. Chapter 12 Action If the inside of the machine is dirty, printed paper may be smudged. Follow the steps described below to clean the inside of the machine. 1.
Page 124
If there are no signs of improvement after performing three times, contact the Canon Customer Care Center. Check to see if the paper you are printing on is too thick or curled. “Media types you cannot use” on page Note that smudging may occur at the top and bottom edges of the paper when using Borderless Printing.
Page 125
Clear the [Prevent paper abrasion] check box once printing is complete. When [Prevent paper abrasion] is selected in the printer properties dialog box (Windows) or selected from [Custom Settings] in the Canon IJ Printer Utility dialog box (Macintosh), the setting is also applied under direct printing with the digital camera.
Page 126
Additionally, the print surface may become smudged with some printing jobs despite being set correctly. Should this occur, click on [Custom Settings] from the Canon IJ Printer Utility pop-up menu and place a check in [Prevent paper abrasion].
Paper jams in the Paper Output Slot/ Auto Sheet Feeder. Chapter 12 Action Use Photo Paper Pro or other Canon specialty paper to print images that have a high color saturation. See “Media types you cannot use” on page Ensure that the media type selected on the Operation Panel matches that of the paper loaded.
Page 128
If you cannot remove the paper or if the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the Canon Customer Care Center. Chapter 12...
Page 129
The paper is fed and the jammed paper is ejected accordingly. If you cannot remove the jammed paper or the error still persists, contact the Canon Customer Care Center. Load 4" x 6" / 101.6 x 152.4 mm media in the portrait orientation regardless of the print direction.
Bubble Jet Direct compatible cameras. The error messages and operations may vary depending on the camera you are using. If you are using a non-Canon PictBridge compatible camera and not sure how to clear the printer error from the camera, confirm the message displayed on the LCD of the machine and clear the error.
Page 131
However, because printing is disabled once the waste ink absorber becomes completely full and until the waste ink absorber is replaced, you are recommended to contact the Canon Customer Care Center as early as possible. You will need to replace a particular part of the machine.
Install the appropriate ink tank. See The ink tank that was once empty is installed. Replace the ink tank. Printing under the situation may damage the Print Head. Canon shall not be liable for any machine malfunction or damage caused by refilled ink tanks.
Cause The installation place, distance, and/or angle is improper. During infrared communication, infrared rays were interrupted or another infrared communication device is operating nearby. The version of the infrared communication port being used is not compatible with IrDA. Cannot Install the MP Drivers Cause Unable to proceed beyond the Printer Connection screen...
Page 134
Installation does not start automatically when the Setup CD- ROM is inserted into the drive. You have a defective Setup CD-ROM. If you have a defective Setup CD-ROM, please contact the Canon The computer has an old version of the software installed. (Canon MultiPASS is registered as a program in the [Start] menu.)
Cannot Connect to the Computer Properly Printing Speed is Slow / USB 2.0 Hi-Speed Connection Does Not Work Cause Your environment is not fully compatible with USB 2.0 Hi-Speed. When You Connect to a Computer Running Windows XP, the Screen Shows the Warning Message “This device can perform faster”...
ScanGear MP won’t start Cause Scanner driver (ScanGear MP) not installed. Scanner is not selected in the application software. The feature of the application software does not support TWAIN. An error message appears and the ScanGear MP window fails to appear.
Cannot display preview Cause An error message “Release the lock switch” appears and the machine fails to preview. Computer stops operating during scanning Cause Output resolution set too high. The hard disk does not have enough available space. Multiple devices connected to the USB port.
Parts of image missing or surrounded by extra white areas Cause Scan area was specified larger than the original. Trouble scanning with Multi-Scan or Multi-Crop function Cause The original is positioned outside the supported area. Error arising from application software specifications. Slow scanning speed Cause Resolution is set higher than...
Scanned image not displayed properly Cause Scanned image prints out enlarged (reduced). Scanned image enlarged (reduced) on the computer monitor. Scanned image won’t open. Trouble scanning with MP Navigator Cause The original may not be scanned correctly when [Document Size] is set to [Auto Detect].
Cannot Scan Films Cause ScanGear MP and MP Navigator settings are not set for scanning film. Resolution setting is too high and scanning is slow. Thumbnail Display does not display correctly after previewing Cause You are attempting to scan film with extremely dark or bright contents./ The spaces between frames are extremely narrow (0.08"...
3. Open the [File] menu and select [Properties]. 4. Click the [Ports] tab (or the [Details] tab) to confirm the port settings. A USB port is selected if either [USBnnn (Canon MP800 Series Printer)] or [MPUSBPRNnn (Canon MP800 Printer)] (where n is a number) is indicated.
Cause MP Drivers is not installed properly. When an Error is Displayed Regarding Automatic Duplex Printing Cause The correct media size is not selected in the printer driver. Error No.: 300 is Displayed Cause The machine is not ready. Machine is not properly connected. Troubleshooting Action Uninstall then reinstall the MP Drivers.
Press [OK] to cancel the error so that you can continue printing. Once the waste ink absorber becomes completely full, printing cannot be done until the waste ink absorber is replaced. Canon recommends to contact the Canon Customer Care Center as soon as possible. Action Close Inner Cover, then press [OK] on the machine.
Error No.: 2001 is Displayed Cause A specified period of time has elapsed without receiving a response from the digital camera./ The digital camera or digital video camcorder connected is not compatible with this machine. Error No.: 2500 is Displayed Cause Auto head align has failed.
If you cannot resolve the problem with any of the workarounds in this chapter, please contact the Canon Customer Care Center. Canon support staff are trained to be able to provide technical support to satisfy customers. Attempts by customers to repair or take apart the machine will invalidate any Caution warranty regardless of whether the warranty has expired.
Chapter 13 Appendix Printing Area To ensure the best print quality, the machine allows a margin along each edge of media. The actual printable area will be the area without these margins. By selecting Borderless Printing*, printing with no margins is possible. * This is available in A4, Letter, 4"...
Letter, Legal Size Letter Legal When Printing on Photo Paper Pro PR-101, Glossy Photo Paper GP-401, Note Glossy Photo Paper “Everyday Use” GP-501, Photo Paper Plus Glossy PP-101, Photo Paper Plus Double Sided PP-101D, Photo Paper Plus Semi-gloss SG-101 and Matte Photo Paper MP-101, selection of “Borderless Printing”...
Deleting the User’s Guide and the Photo Application Guide (1) Select [Applications] from the [Go] menu. (2) Double-click the [Canon Utilities] folder, and then the [IJ Manual] folder. (3) Drag the [MP800] folder into the trash. (4) Drag the [MP800 On-screen Manual] on your desktop into the trash.
Before shipping the machine by special delivery or post, clearly label the Note box as “FRAGILE” or “HANDLE WITH CARE.” Specifications Printing resolution Print speed * *Based on Canon standard pattern. Print speed may vary depending on system configuration, software, document complexity, print mode and page coverage.
Page 150
No. of copies Intensity adjustment Zoom Camera Direct Print (Canon Bubble Jet Direct) Compatible paper Layout print Effect DPOF functions Appendix General Specifications AC 110-120 V, 50/60 Hz AC 200-240 V, 50/60 Hz Printing (Copy): Approx.
Page 151
Photo Paper "Everyday Use" A4, Plain Paper A4/Letter) 5.4 x 8.6 cm/Credit Card (Glossy Photo Paper Card Size) Canon-brand sticker. Printing on this paper is available only when the Layout function on your camera has a 16-up option. “Recommended Paper and Requirements” on page If using a Canon PictBridge-compatible camera, you can select it.
Page 152
Available hard-disk space Windows XP/Windows 2000/Windows Me/Windows 98: 650 MB Canon IJ Status Monitor cannot be used under the following conditions: – When sharing this machine on a network (Windows Me, Windows 98) Additional Systems Requirements for On-screen Manuals Browser: Windows HTML Help Viewer ®...
Mercury Legislation LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS Canon U.S.A. Inc. One Canon Plaza, Lake Success, NY 11042, U.S.A. TEL No. (516) 328-5600 Chapter 13 Appendix...
Product as set forth in the user's manual or other documentation for the Product. (b) Use of parts or supplies (other than those sold by Canon USA) that cause damage to the Product or cause abnormally frequent service calls or service problems.
Page 155
BY THE USE, MISUSE, OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA OR ITS ASF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE.
Free live technical support Mon - Fri 9am-8pm EST (excluding holidays) for products still under warranty (1-800-OK-CANON) The location of the authorized service facility nearest you (1-800-OK-CANON) If the problem cannot be corrected by using one of the above technical support options, repair options are available at the time of your call to the Free live technical support number above or via the website at www.canon.ca...
Index Numerics button 16 Access Lamp 14 Alarm Lamp 16 Appendix 144 Auto Sheet Feeder 12 Auto Sheet Feeder Lamp 16 Back button 16 Before Printing 12 Black button 16 Card Slot 14 Card Slot Cover 12 Cassette 13 Cassette Lamp 16 Changing the Machine Settings 91 adjust contrast 94 bluetooth settings 93...
Page 159
51 Printing from Your Computer 82 Macintosh 84 Windows 82 Printing Photographs Directly from a Compliant Device 70 Canon Bubble Jet Direct 75 Connecting 70 PictBridge 72 Printing Photographs from a Wireless Communication Device 77 bluetooth 80 infrared 78...
Need help?
Do you have a question about the PIXMA MP800 and is the answer not in the manual?
Questions and answers