QUESTION & ANSWER
Q&A
The dash cam makes a "ding dong" sound while driving.
As an impact detection sensor inside the dash cam detects impact or curve
while driving, there is a buzzer sound with LED flickering.
It means that the dash cam is working correctly.
If the sound from the device bothers you, you can configure the sound and
buzzer to turn on/off via a dedicated viewer or an app.
The recordings are out of focus.
Out-of-focus issues are caused by incorrect positioning during installation,
even if not a lens defect. So, make sure you have the dash cam installed in
an exposed position on the windshield. Please kindly move the camera position
and try to check the video again. Before installing the dash cam, you must clean
the car's windscreen. Dust, excessive pigmentation, and backlighting can blur
the video quality. If it still doesn't work after trying all the solutions.
Take a video of the problem and contact your seller or manufacturer.
Is dash cam available for a tinted car?
Dark shades can affect clear vision and video quality. If the video is too dark to
recognize any objects in the video, it is recommended to remove the tint where
the dash cam is installed.
44
Need help?
Do you have a question about the G-ON4 and is the answer not in the manual?
Questions and answers
Hi I have the dash cam in my Mazda three but I’ve bought a new car and so I need to remove the dash cam and and then have it reinstalled in the new car. Will that mean the bracket will stay on the windscreen of the Mazda or does it peel off? Any advice is appreciated thank you.