Return Policy; Refund Policy; Shipping; Lithium-Ion Vs. Lead Acid - Dragonfly Energy Battle Born Batteries BBGC3 Manual And Installation Manual

Return Policy

You have 30 calendar days to return an item from the invoice date. To be eligible for a return, your item must be in the same
condition that you received it in. You must have the receipt or proof of purchase. If an item is new, unused, and in the original
packaging, we are happy to accept a return up to 30 days from the original invoice date with no restocking fee. The item must be
returned with its original packaging. Original packaging must be in the same condition as it was received, otherwise you may be
responsible for a restocking fee. If the item has been installed, used, or no longer has the original packaging, we will assess a
restocking fee that will be shared when the return merchandise authorization (RMA) is issued. Items 60 days past the original
invoice will be reviewed at Battle Born's discretion.
Returns will not be accepted without an RMA number, which can be obtained by filling out the return form at
https://battlebornbatteries.com/returns/. To avoid being charged restocking fees, review the full return/refund policy at
battlebornbatteries.com/terms- conditions/#returns.

Refund Policy

You have 30 calendar days to return an item from the invoice date. Once we receive your item, we will inspect it and notify you that
we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your
return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a
certain amount of days, depending on your card issuer's policies. No refund is guaranteed after the initial 30 days has passed or if
the item has been used.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. If you are returning prior to 30 days from the
original ship date, you may be eligible for a free return. In order to be eligible for free shipping, you MUST have the original packing
in which the order was shipped, including boxes, foam, wrapping, and pallets if necessary. Not all items will be eligible for free return
shipping. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping may be deducted from your refund.
If you have any questions, please contact us by calling 855-292-2831 or email us at info@battlebornbatteries.com.
Notice: Product improvements and enhancements are continuous; therefore, the specifications and information contained in this document may change without notice. Dragonfly Energy
Corp. shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. No part of this document
may be photocopied, reproduced, or translated to another language without the prior written consent of Dragonfly Energy Corp.
Copyright © 2022, Dragonfly Energy Corp., all rights reserved. Battle Born Batteries® is a registered trademark of Dragonfly Energy Corp. All other trademarks, trade names, service marks, and
logos referenced herein belong to their respective owners.
Lithium-ion vs. Lead-Acid
Battle Born Batteries BBGC3 Manual | BBGC3H Manual | Edition.PIM_BBGC3Rev010_08052022
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