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SM-T111NQ
User Manual
www.samsung.com

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Summary of Contents for Samsung SM-T111NQ

  • Page 1 SM-T111NQ User Manual www.samsung.com...
  • Page 2 • A pplications and their functions may vary by country, region, or hardware specifications. Samsung is not liable for performance issues caused by applications from any provider other than Samsung. • S amsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software.
  • Page 3 No part of this guide may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Samsung Electronics.
  • Page 4 About this manual Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide. ® ™ ™ ™ • W i-Fi...
  • Page 5: Table Of Contents

    Holding the device Locking and unlocking the device Web & network Adjusting the volume Switching to silent mode Internet Chrome Bluetooth Basics Samsung Link Indicator icons Using the touch screen Media Control motions Notifications Music Home screen Camera Using applications...
  • Page 6 Table of Contents Application & media stores Settings Play Store About Settings Samsung Apps Bluetooth Play Games Wi-Fi Play Music Data usage Play Newsstand More settings Blocking mode Hands-free mode Utilities Sound Display Memo Storage S Planner Power saving mode...
  • Page 7: Getting Started

    Getting started Device layout Multipurpose jack Earpiece Power button Volume button Touch screen Home button Back button Menu button Microphone Headset jack Main antenna GPS antenna SIM card slot Speaker Memory card slot Rear camera...
  • Page 8: Buttons

    Getting started • D o not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery. • D o not use a screen protector. This causes sensor malfunctions. • D o not allow water to contact the touch screen. The touch screen may malfunction in humid conditions or when exposed to water.
  • Page 9: Package Contents

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • O ther accessories may not be compatible with your device.
  • Page 10: Installing The Sim Or Usim Card

    SIM card slot, take the device to a Samsung Service Centre to remove the memory card. • U se caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 11: Charging The Battery

    Charging the battery Use the charger to charge the battery before using it for the first time. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device. • W hen the battery power is low, the device emits a warning tone and displays a low battery power message.
  • Page 12 Getting started After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket. To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power.
  • Page 13: Inserting A Memory Card

    Getting started Inserting a memory card Your device accepts memory cards with maximum capacities of 32 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 14 Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.
  • Page 15: Turning The Device On And Off

    Getting started Turning the device on and off When turning on the device for the first time, follow the on-screen instructions to set up your device. Press and hold the Power button for a few seconds to turn on the device. •...
  • Page 16: Locking And Unlocking The Device

    Getting started Locking and unlocking the device When not in use, lock the device to prevent unwanted operation. Pressing the Power button turns off the screen and puts the device into lock mode. The device automatically gets locked if it is not used for a specified period. To unlock the device, press the Power button or the Home button when the touch screen is turned off, tap anywhere on the screen, and then flick your finger in any direction.
  • Page 17: Basics

    Basics Indicator icons The icons displayed at the top of the screen provide information about the status of the device. The icons listed in the table below are most common. Icon Meaning No signal Signal strength Roaming (outside of normal service area) GPRS network connected EDGE network connected UMTS network connected...
  • Page 18: Using The Touch Screen

    Basics Using the touch screen Use only fingers to use the touch screen. • D o not allow the touch screen to come into contact with other electrical devices. Electrostatic discharges can cause the touch screen to malfunction. • T o avoid damaging the touch screen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 19 Basics Dragging To move an icon, thumbnail, or preview to a new location, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage, map, or image to zoom in a part. Double-tap again to return.
  • Page 20 Basics Flicking Flick left or right on the Home screen or the Applications screen to see another panel. Flick up or down to scroll through a webpage or a list, such as contacts. Pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.
  • Page 21: Control Motions

    Basics Control motions Simple motions allow easy control of the device. Before using motions, make sure the motion feature is activated. On the Home screen, tap Apps → Settings → Motions and gestures, and then drag the Motions and gestures switch to the right.
  • Page 22: Notifications

    Basics Notifications Notification icons appear on the status bar at the top of the screen to report new messages, calendar events, device status, and more. Drag down from the status bar to open the notifications panel. Scroll the list to see additional alerts. To close the notifications panel, drag up the bar that is at the bottom of the screen.
  • Page 23: Home Screen

    Basics Home screen The Home screen is the starting point to access all of the device’s features. It displays indicator icons, widgets, shortcuts to applications, and others. The Home screen can have multiple panels. To view other panels, scroll left or right. Rearranging items Adding an application icon On the Home screen, tap Apps, tap and hold an application icon, and then drag it into a panel...
  • Page 24 Basics Rearranging panels Adding a new panel → Edit page → Moving a panel → Edit page, tap and hold a panel preview, and then drag it to a new location. Removing a panel → Edit page, tap and hold a panel preview, and then drag it to the rubbish bin at the top of the screen.
  • Page 25: Using Applications

    Basics Using widgets Widgets are small applications that provide convenient functions and information on your Home screen. To use them, add widgets from the widgets panel to the Home screen. • S ome widgets connect to web services. Using a web-based widget may result in additional charges.
  • Page 26: Applications Screen

    OK. Put applications into the new folder by dragging, and then tap Save to save the arrangement. Rearranging panels Pinch on the screen, tap and hold a panel preview, and then drag it to a new location. Installing applications Use application stores, such as Samsung Apps, to download and install applications.
  • Page 27: Help

    Basics Uninstalling applications → Uninstall, and then select an application to uninstall it. Default applications that come with the device cannot be uninstalled. Sharing applications Share downloaded applications with other users via email, Bluetooth, or other methods. → Share app, select applications, tap Done, and then select a sharing method. The next steps vary depending on the method selected.
  • Page 28: Entering Text

    Basics Entering text Use the Samsung keyboard or the voice input feature to enter text. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Changing the keyboard type Tap any text field, open the notifications panel, tap Choose input method, and then select the type of keyboard to use.
  • Page 29: Connecting To A Wi-Fi Network

    Basics Entering text by voice Activate the voice input feature and then speak into the microphone. The device displays what you speak. If the device does not recognise your words correctly, tap the underlined text and select an alternative word or phrase from the dropdown list. To change the language or add languages for the voice recognition, tap the current language.
  • Page 30: Setting Up Accounts

    Select the network in the networks list, and then tap Forget. Setting up accounts Google applications, such as Play Store, require a Google account, and Samsung Apps requires a Samsung account. Create Google and Samsung accounts to have the best experience with the device.
  • Page 31: Transferring Files

    Connecting with Samsung Kies Samsung Kies is a computer application that manages media libraries, contacts, and calendars, and syncs them with Samsung devices. Download the latest Samsung Kies from the Samsung website. Connect the device to the computer using the USB cable.
  • Page 32 Basics Connecting with Windows Media Player Ensure that Windows Media Player is installed on the computer. Connect the device to the computer using the USB cable. Open Windows Media Player and sync music files. Connecting as a media device Connect the device to the computer using the USB cable. Open the notifications panel, and then tap Connected as a media device →...
  • Page 33: Securing The Device

    Basics Securing the device Prevent others from using or accessing personal data and information stored in the device by using the security features. The device requires an unlock code whenever unlocking it. Setting a pattern On the Applications screen, tap Settings → Lock screen → Screen lock → Pattern. Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it.
  • Page 34: Upgrading The Device

    Turn on the screen by pressing the Power button or the Home button, and enter the unlock code. If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it. Upgrading the device The device can be upgraded to the latest software.
  • Page 35: Communication

    Communication Contacts Use this application to manage contacts, including phone numbers, email addresses, and others. Tap Contacts on the Applications screen. Managing contacts Tap Contacts. Creating a contact and enter contact information. • : Add an image. • / : Add or delete a contact field.
  • Page 36 → Merge accounts → Merge with Samsung. Contacts synced with Samsung Contacts appear with in the contacts list. If a contact is added or deleted on the device, it is also added to or deleted from Samsung Contacts, and vice versa.
  • Page 37 Communication Importing contacts → Import/Export → Import from SIM card, Import from SD card or Import from USB storage. Exporting contacts → Import/Export → Export to SIM card, Export to SD card or Export to USB storage. Sharing contacts → Share namecard via → Multiple contacts, select contacts, tap Done, and then select a sharing method.
  • Page 38 Communication Managing groups , and then take one of the following actions: • S earch: Search for contacts. • E dit: Change the group settings. • C reate: Make a new group. • R emove member: Remove members from the group. •...
  • Page 39: Messages

    Communication Messages Use this application to send text messages (SMS) or multimedia messages (MMS). Tap Messages on the Applications screen. You may incur additional charges for sending or receiving messages while you are outside your home service area. For details, contact your service provider. Sending messages , add recipients, enter a message, and then tap Use the following methods to add recipients:...
  • Page 40: Email

    Communication Viewing incoming messages Incoming messages are grouped into message threads by contact. Select a contact to view the person’s message. Email Use this application to send or view email messages. Tap Email on the Applications screen. Setting up email accounts Set up an email account when opening Email for the first time.
  • Page 41 Communication Sending scheduled messages → Schedule sending. Tick Schedule sending, set a While composing a message, tap time and date, and then tap Done. The device will send the message at the specified time and date. • I f the device is turned off at the scheduled time, is not connected to the network, or the network is unstable, the message will not be sent.
  • Page 42: Gmail

    Communication Gmail Use this application to quickly and directly access the Google Mail service. Tap Gmail on the Applications screen. • T his application may not be available depending on the region or service provider. • T his application may be labelled differently depending on the region or service provider.
  • Page 43: Hangouts

    Communication Labels Google Mail does not use actual folders, but uses labels instead. When Google Mail is launched, it displays messages labelled Inbox. → Change labels, and then select To add a label to a message, select the message, tap the label to assign.
  • Page 44: Photos

    Communication Photos Use this application to share images or videos via Google’s social network service. Tap Photos on the Applications screen. This application may not be available depending on the region or service provider. Select one of the following categories: •...
  • Page 45: Web & Network

    Web & network Internet Use this application to browse the Internet. Tap Internet on the Applications screen. Viewing webpages Tap the address field, enter the web address, and then tap Go. to share, save, or print the current webpage while viewing a webpage. Opening a new page To go to another webpage, scroll left or right on the title field, and tap the page to select it.
  • Page 46: Chrome

    Web & network History → History to open a webpage from the list of recently-visited webpages. To clear the → Clear history. history, tap → History → Most visited to open a webpage from the list of most visited webpages. Links Tap and hold a link on the webpage to open it in a new page, save, or copy.
  • Page 47: Bluetooth

    • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. To activate Bluetooth, on the Applications screen, tap Settings → Bluetooth, and then drag...
  • Page 48: Samsung Link

    To use this application, you must sign in to your Samsung account and register two or more devices as file servers. The registration methods may vary depending on the device type. To →...
  • Page 49 Web & network Sharing files Select a device or web storage, tap , select files, tap Done, and then select a sharing method. Managing contents on a web storage server Select a web storage server, and then view and manage your files. To download files from a web storage service, tap , select files, and then tap Done.
  • Page 50: Media

    Media Music Use this application to listen to music. Tap Music on the Applications screen. • S ome file formats are not supported depending on the software installed on the device. • S ome files may not play properly depending on the encoding method used. Playing music Select a music category, and then select a song to play.
  • Page 51 Media → Settings → Advanced → Smart volume. To listen to songs at equal volume levels, tap Smart volume may not be activated for some files. When Smart volume is activated, the volume may end up louder than the device volume level.
  • Page 52: Camera

    Media Camera Use this application to take photos or videos. Use Gallery to view photos and videos taken with the device’s camera. (p. 58) Tap Camera on the Applications screen. The camera automatically shuts off when unused. Camera etiquette • D o not take photos or videos of other people without their permission. •...
  • Page 53 Media Scene mode Predefined settings make point-and-shoot photos easier to take. → Scene mode. • L andscape: Use this setting to take photos of blue skies and landscapes with richer colours. • P arty/Indoor: Use this setting for well-lit indoor scenes. •...
  • Page 54 Media Panoramic photos A panoramic photo is a wide landscape image consisting of multiple shots. → Shooting mode → Panorama. and move the camera in any direction. When two panorama guide frames are aligned, the camera automatically takes another shot in a panoramic sequence. To stop shooting, tap again.
  • Page 55 Media Recording mode Select among various effects that are available. Indicates which Change recording storage is in use. mode. Switch between still Use this for and video mode. delayed-time shots. Determine how much light the camera’s sensor receives. View photos and videos you have Change the camera taken.
  • Page 56 Media Use one of the following methods: • U se the Volume button to zoom in or out. • S pread two fingers apart on the screen to zoom in, and pinch to zoom out. • T he zoom function may not be available when shooting at the highest resolution. •...
  • Page 57 Media • R esolution: Select a resolution. Use higher resolution for higher quality. But it takes up more memory. • W hite balance: Select an appropriate white balance, so images have a true-to-life colour range. The settings are designed for specific lighting situations. These settings are similar to the heat range for white-balance exposure in professional cameras.
  • Page 58: Gallery

    Media Gallery Use this application to view images and videos. Tap Gallery on the Applications screen. • S ome file formats are not supported depending on the software installed on the device. • S ome files may not play properly depending on the encoding method used. Viewing images Launching Gallery displays available folders.
  • Page 59 Media Editing images When viewing an image, tap and use the following functions: • F avourite: Add to the favourites list. • S lideshow: Start a slideshow with the images in the current folder. • P hoto frame: Use this to add a frame and a note to an image. The edited image is saved in the Photo frame folder.
  • Page 60 Media Sharing images Use one of the following methods: → Select item, select images by ticking, and then tap • I n a folder, tap to send them to others. • W hen viewing an image, tap to send it to others or share it via social network services. Setting as wallpaper →...
  • Page 61: Video

    Media Video Use this application to play video files. Tap Video on the Applications screen. • S ome file formats are not supported depending on the software installed on the device. • S ome files may not play properly depending on the encoding method used. Playing videos Select a video to play.
  • Page 62: Youtube

    Media Sharing videos → Share via, select videos, tap Done, and then select a sharing method. Using Popup Video player Use this feature to use other applications without closing the video player. While watching videos, tap to use the pop-up player. Spread two fingers apart on the screen to enlarge the player or pinch to reduce it.
  • Page 63: Flipboard

    Media Flipboard Use this application to access your personalised magazines. Tap Flipboard on the Applications screen. This application may not be available depending on the region or service provider. To start your Flipboard, flick left on the greeting page, select news topics, and then tap Build Your Flipboard.
  • Page 64: Application & Media Stores

    Application & media stores Play Store Use this application to purchase and download applications and games that are able to run on the device. Tap Play Store on the Applications screen. This application may not be available depending on the region or service provider. Installing applications Browse applications by category, or tap to search with a keyword.
  • Page 65: Samsung Apps

    This application may not be available depending on the region or service provider. If a Samsung account is not registered, follow the on-screen instructions to create a Samsung account. To complete the subscription process, read the terms and conditions, and then tap Accept to agree to them.
  • Page 66: Play Games

    Application & media stores Play Games Use this application to download and play games. Tap Play Games on the Applications screen. This application may not be available depending on the region or service provider. Play Music Use this application to listen to music from the device or stream music from the Google cloud service.
  • Page 67: Utilities

    Utilities Memo Use this application to record important information to save and view at a later date. Tap Memo on the Applications screen. Composing memos , enter a memo, and then tap Save. → Colour. Each category has different background To change the background colour, tap colour.
  • Page 68 Utilities Viewing a memo Tap the memo thumbnail to open it. Scroll left or right to see more memos. To edit the memo, tap the memo. → Delete. To delete the memo, tap → Colour. To change the background colour, tap →...
  • Page 69 Utilities To add an event or task more briefly, tap a date to select it and tap it again. Enter a title and specify which calendar to use or sync with. Then tap Edit event details or Edit task details to add more details, such as how often the event repeats, when it has an advance alert, or where it takes place.
  • Page 70 Utilities Changing calendar type Tap the top left of the screen, and then select one from among different types of calendars including month, week, and others. A pinch gesture can be used to change calendar type. For example, pinch to change from the monthly calendar to the yearly calendar, and spread apart to change yearly calendar back to monthly calendar.
  • Page 71: Polaris Office 5

    Utilities POLARIS Office 5 Use this application to edit documents in various formats, including spreadsheets and presentations. Tap POLARIS Office 5 on the Applications screen. Some functions may not be available, depending on the file type. Create a document. Scroll left or right to view recent documents.
  • Page 72 Utilities While editing the documents, tap , and then use one of the following functions: • S witch to View Mode: Preview the document. • F ind/Replace: Search for or replace text. • P age layout: Change the layout of pages. •...
  • Page 73: Drive

    Utilities , and then use one of the following functions: • S witch to Edit Mode: Open the editing toolbar. • B ookmark: Open the Bookmark panel. Select a label to go to bookmarks point. • V iew Settings: Change the view mode settings. •...
  • Page 74: Dropbox

    Utilities Dropbox Use this application to save and share files with others via the Dropbox cloud storage. When you save files to Dropbox, your device automatically syncs with the web server and any other computers that have Dropbox installed. Tap Dropbox on the Applications screen. This application may not be available depending on the region or service provider.
  • Page 75: Alarm

    Utilities Alarm Use this application to set alarms for important events. Tap Alarm on the Applications screen. Turn this alarm on or off. Setting alarms , set a time for the alarm to go off, select days for the alarm to repeat, and then tap Save.
  • Page 76: World Clock

    Utilities World Clock Use this application to check the time of many major cities in the world. Tap World Clock on the Applications screen. Creating clocks , enter a city name or select a city from the globe, and then tap To apply summer time, tap and hold a clock, and then tap DST settings.
  • Page 77 Utilities S Voice Use this application to command the device by voice to perform various features. Tap S Voice on the Applications screen. Alternatively, press the Home button twice. This application may not be available depending on the region or service provider. Here are several examples of spoken commands: •...
  • Page 78: Google

    Utilities Google Use this application to search not only the Internet, but also applications and their contents on the device as well. Tap Google on the Applications screen. This application may not be available depending on the region or service provider. Searching the device Tap the search field, and then enter a keyword.
  • Page 79: Voice Search

    Utilities Voice Search Use this application to search webpages by speaking. Tap Voice Search on the Applications screen. This application may not be available depending on the region or service provider. Speak a keyword or phrase when Speak now appears on the screen. Select one of the suggested keywords that appear.
  • Page 80: Downloads

    Utilities Downloads Use this application to see what files are downloaded through the applications. Tap Downloads on the Applications screen. This application may not be available depending on the region or service provider. To see the files downloaded from the Internet, tap Internet downloads, otherwise, tap Other downloads to see the files downloaded from other applications, such as Email.
  • Page 81: Travel & Local

    Travel & local Maps Use this application to pinpoint the location of the device, search for places, or get directions. Tap Maps on the Applications screen. This application may not be available depending on the region or service provider. Searching for locations Search for locations by entering an address or a keyword.
  • Page 82: Local

    Travel & local Local Use this application to search for nearby restaurants, banks, bus stops, and more. Tap Local on the Applications screen. This application may not be available depending on the region or service provider. Select a place category, and then select a place from the list of search results. Once the location is found, view the place information, such as its location on the map or comments from others.
  • Page 83: Settings

    Settings About Settings Use this application to configure the device, set application options, and add accounts. Tap Settings on the Applications screen. Bluetooth Activate the Bluetooth feature to exchange information over short distances. To use more options, tap • V isibility timeout: Set duration that the device is visible. •...
  • Page 84: Data Usage

    Settings Setting Wi-Fi sleep policy On the Settings screen, tap Wi-Fi → → Advanced → Keep Wi-Fi on during sleep. When the screen is turned off, the device automatically turns off Wi-Fi connections. When this happens, the device automatically accesses data networks if it is set to use them.
  • Page 85: More Settings

    Settings To use more options, tap • D ata roaming: Set the device to use data connections when you are roaming. • R estrict background data: Set the device to disable sync in the background while using a mobile network. •...
  • Page 86 • D ownload to: Select a memory location for saving media files. • U pload from other devices: Set the device to accept uploads from other devices. Kies via Wi-Fi Connect the device to Samsung Kies via a Wi-Fi network.
  • Page 87: Blocking Mode

    Settings Blocking mode Select which notifications will be blocked and how long to block them. Hands-free mode Set the device to read contents aloud and specify applications to use in hands-free mode. Sound Change settings for various sounds on the device. •...
  • Page 88: Display

    Settings Display Change the settings for the display. • W allpaper: – Home screen: Select a background image for the Home screen. – Lock screen: Select a background image for the locked screen. – Home and lock screens: Select a background image for the Home screen and the locked screen.
  • Page 89: Power Saving Mode

    Settings Power saving mode Activate power-saving mode and change the settings for power-saving mode. • C PU power saving: Set the device to limit some system resource usage. • S creen power saving: Set the device to decrease the brightness of the display. •...
  • Page 90: Lock Screen

    Settings Lock screen Change settings for the locked screen. • S creen lock: Activate the screen lock feature. • M ultiple widgets: Set the device to allow use of widgets on the locked screen. • L ock screen widgets: These settings are applied only when you set the swipe lock option.
  • Page 91: Security

    • R emote controls: Set the device to allow control of your lost or stolen device remotely via the Internet. To use this feature, you must sign in to your Samsung account. – Add account: Add or view your Samsung account.
  • Page 92: Language And Input

    Settings • V erify apps: Set the device to allow Google to check applications for harmful behaviour before installing them. • T rusted credentials: Use certificates and credentials to ensure secure use of various applications. • I nstall from device storage: Install encrypted certificates stored on the USB storage. •...
  • Page 93 – Auto-punctuate: Set the device to insert a full stop when you double-tap the space bar. – Character preview: Set the device to display a large image of each character tapped. • H elp: Access help information for using the Samsung keyboard. • R eset settings: Reset Samsung keyboard settings.
  • Page 94: Cloud

    • L isten to an example: Listen to the spoken text for an example. Pointer speed Adjust the pointer speed for the mouse or trackpad connected to your device. Cloud Change settings for syncing data or files with your Samsung account or Dropbox cloud storage.
  • Page 95: Backup And Reset

    Settings Backup and reset Change the settings for managing settings and data. • B ack up my data: Set the device to back up settings and application data to the Google server. • B ackup account: Set up or edit your Google backup account. •...
  • Page 96: Date And Time

    Settings Date and time Access and alter the following settings to control how the device displays the time and date. If the battery remains fully discharged or removed from the device, the time and date is reset. • A utomatic date and time: Automatically update the time and date when moving across time zones.
  • Page 97 Settings • T alkBack: Activate Talkback, which provides voice feedback. • F ont size: Change the font size. • M agnification gestures: Set this to zoom in and out with finger gestures. • A ccessibility shortcut: Set the device to activate Talkback when you press and hold the Power button, and then tap and hold the screen with two fingers.
  • Page 98: About Device

    Settings About device Access device information and update device software. Google Settings Use this application to configure settings for some features provided by Google. Tap Google Settings on the Applications screen.
  • Page 99: Troubleshooting

    Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 100 • R estart your device to clear any temporary software bugs. • E nsure that your device software is upgraded to the latest version. • I f the touch screen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or has fatal errors If your device freezes or hangs, you may need to close applications or reinsert the battery and turn on the device to regain functionality.
  • Page 101 The battery icon is empty Your battery is low. Recharge or replace the battery. The battery does not charge properly (For Samsung-approved chargers) • E nsure that the charger is connected properly. • I f the battery terminals are dirty, the battery may not charge properly or the device may turn off.
  • Page 102 • F ree some memory by transferring files to a computer or deleting files from your device. • R estart the device. If you are still having trouble with the camera application after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview •...
  • Page 103 • I f you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer. • E nsure that you have Samsung Kies or Windows Media Player 10 or higher installed on your computer.
  • Page 104 Data stored on the device has been lost Always make backup copies of all important data stored on the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored on the device.
  • Page 105 Some content may differ from your device depending on the region, service provider, or software version, and is subject to change without prior notice. www.samsung.com English (MEA). 02/2014. Rev.1.0...

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