Page 1 Maintenance and Service Guide HP Pavilion dv4000 Notebook PC Compaq Presario V4000 Notebook PC Document Part Number: 377367-003 October 2005 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts;...
Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Page 3: Table Of Contents
1 Product Description 1.1 Features ........1–2 1.2 Resetting the Computer.
Page 4 3.3 Display Assembly Subcomponents... . . 3–14 HP Pavilion dv4000 Models ....3–14 3.4 Display Assembly Subcomponents.
Page 5 Contents 5 Removal and Replacement Procedures 5.1 Serial Number ......5–2 5.2 Disassembly Sequence Chart .
Page 6: Specifications
Contents 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements Screw Listing D Display Component Recycling Index Maintenance and Service Guide...
Page 7: Product Description
Product Description The HP Pavilion dv4000 Notebook PC 1 and Compaq Presario V4000 Notebook PC 2 offer advanced modularity, Intel® Pentium® M and Celeron® M processors, and extensive multimedia support. HP Pavilion dv4000 Notebook PC and Compaq Presario V4000 Notebook PC Maintenance and Service Guide 1–1...
Page 8: Features
Product Description 1.1 Features ■ Intel Pentium M 2.00-, 1.73-, 1.60-, or 1.50-GHz processors, or Intel Celeron M 1.50-, 1.40-, or 1.30-GHz processors, varying by computer model ■ 15.4-inch, WXGA, TFT (1280 × 800) with BrightView display, or 15.4-inch, WXGA, TFT (1280 × 800) display, varying by computer model ■...
Page 9 IEEE 1394 port ■ Infrared port ■ Quick Launch buttons (HP Pavilion dv4000 models only) A computer model is considered to be defeatured if it has only 2 Universal Serial Bus ports and none of the components listed above. ■...
Page 10: Resetting The Computer
“System Disabled” message and provides an override password. 3. On another computer running Windows XP, download the unlock6.exe utility from the HP Channel Services Network (CSN) Web site at unlock6.exe utility into the root directory (C:\ drive).
Page 11: Power Management
1.3 Power Management The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level of performance ■...
Page 12: External Components
Product Description 1.4 External Components The external components on the front of the computer are shown below and described in Table 1-1. Depending on your computer model, component locations may vary. Front Components 1–6 Maintenance and Service Guide...
Page 13: Front Components
Item Component Power light Battery light Integrated Drive Electronics (IDE) drive light Consumer infrared (IR) lens (select models only) Speakers Display release button Maintenance and Service Guide Table 1-1 Front Components Function ■ On: Computer is turned on. ■ Blinking: Computer is in standby. ■...
Page 14 Product Description The external components on the right side of the HP Pavilion dv4000 are shown below and described in Table 1-2. Depending on your computer model, component locations may vary. Right-Side Components, HP Pavilion dv4000 1–8 Maintenance and Service Guide...
Page 15 Right-Side Components, HP Pavilion dv4000 Item Component Optical drive Audio-out (headphone) jack (full-featured models only) Audio-in (microphone) jack (full-featured models only) USB ports (full-featured models only) ✎ Number of USB ports vary by model. Monitor port (full-featured models only) S-Video-out jack...
Page 16 Product Description The external components on the right side of the Compaq Presario V4000 are shown below and described in Table 1-3. Depending on your computer model, component locations may vary. Right-Side Components, Compaq Presario V4000 1–10 Maintenance and Service Guide...
Page 17 Right-Side Components, Compaq Presario V4000 Item Component Optical drive Audio-out (headphone) jack (full-featured models only) Audio-in (microphone) jack (full-featured models only) USB ports (full-featured models only) ✎ Number of USB ports vary by model. Monitor port (full-featured models only) S-Video-out jack (full-featured models only) Security cable slot...
Page 18 Product Description The external components on the left side of the HP Pavilion dv4000 are shown below and described in Table 1-4. Depending on your computer model, component locations may vary. Left-Side Components, HP Pavilion dv4000 Left-Side Components, HP Pavilion dv4000...
Page 19 Left-Side Components, HP Pavilion dv4000 (Continued) Item Component 1394 port (4-pin; full-featured models only) Digital Media Slot (full-featured models only) Digital Media Slot light (full-featured models only) ExpressCard slot (full-featured models only) PC Card slot PC Card eject button Monitor port...
Page 20 Product Description The external components on the left side of the Compaq Presario V4000 are shown below and described in Table 1-5. Depending on your computer model, component locations may vary. Left-Side Components, Compaq Presario V4000 Left-Side Components, Compaq Presario V4000 Item Component Power connector...
Page 21 Left-Side Components, Compaq Presario V4000 (Continued) Item Component 1394 port (4-pin; full-featured models only) Memory Reader (full-featured models only) Memory Reader light (full-featured models only) ExpressCard slot (full-featured models only) PC Card slot PC Card eject button Monitor port (full-featured models only) S-Video-out jack (defeatured...
Page 22 Product Description The standard keyboard components of the computer are shown below and described in Table 1-6. Standard Keyboard Components 1–16 Maintenance and Service Guide...
Page 23 Standard Keyboard Components Item Component fn key caps lock key f1 to f12 keys (12) num lock key Embedded numeric keypad keys (15) Arrow keys Windows applications key Windows logo key Maintenance and Service Guide Table 1-6 Function Combines with other keys to perform system tasks as hotkeys.
Page 24 Product Description The top components on HP Pavilion dv4000 models are shown below and described in Table 1-7. Top Components, HP Pavilion dv4000 Models Top Components, HP Pavilion dv4000 Item Component Power light Power button ✎ If the system has stopped responding and Windows shutdown procedures cannot be used, press and hold for at least 4 seconds to turn off the computer.
Page 25 Top Components, HP Pavilion dv4000 (Continued) Item Component Quick Launch buttons (select models only) Volume mute button Wireless light (select models only) ✎ To establish a wireless connection, a wireless network must already be set up. Wireless button (select models only) ✎...
Page 26 Product Description The top components on Compaq Presario V4000 models are shown below and described in Table 1-8. Top Components, Compaq Presario V4000 Models 1–20 Maintenance and Service Guide...
Page 27 Top Components, Compaq Presario V4000 Models Item Component Wireless button (select models only) ✎ To establish a wireless connection, a wireless network must already be set up. Power button ✎ If the system has stopped responding and Windows shutdown procedures cannot be used, press and hold for at least 4 seconds to turn off the computer.
Page 28 Product Description The HP Pavilion dv4000 computer TouchPad components are shown below and described in Table 1-9. TouchPad Components, HP Pavilion dv4000 TouchPad Components, HP Pavilion dv4000 Item Component TouchPad Left and right TouchPad buttons Display release button TouchPad vertical scroll zone 1–22...
Page 29 The Compaq Presario V4000 computer TouchPad components are shown below and described in Table 1-10. TouchPad Components, Compaq Presario V4000 TouchPad Components, Compaq Presario V4000 Item Component TouchPad TouchPad horizontal scroll zone Left and right TouchPad buttons TouchPad vertical scroll zone Maintenance and Service Guide Table 1-10 Function...
Page 30: Bottom Components
Product Description The external components on the bottom of the computer are shown below and described in Table 1-11. Bottom Components Item Component Battery bay Vents (4) Ä To prevent overheating, do not obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows or thick rugs or clothing, to block airflow.
Page 31 Bottom Components (Continued) Item Component Optical drive Labels area Battery pack release latch Memory module cover Mini PCI compartment cover Ä To prevent an unresponsive system and the display of a warning message, install only a Mini PCI device authorized for use in your computer by the governmental agency that regulates wireless devices in your country.
Page 32: Design Overview
Product Description 1.5 Design Overview This section presents a design overview of key parts and features of the computer. Refer to to identify replacement parts, and Replacement Procedures,” The system board provides the following device connections: ■ Audio ■ Display ■...
Page 33: Troubleshooting
Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
Page 34: Accessing Computer Setup
Troubleshooting Accessing Computer Setup The information and settings in Computer Setup are accessed from the File, Security, Tools, and Advanced menus. 1. Open Computer Setup by turning on or restarting the computer. Press displayed in the lower-left corner of the screen. ❏...
Page 35: Selecting From The File Menu
4. To confirm the restoration, press 5. Select File > Save changes and exit, and then follow the instructions on the screen. When the computer restarts, the factory settings are restored, and any identification information you have entered is saved. Selecting from the File Menu Select System Information...
Page 36: Selecting From The Security Menu
Embedded Security Device security System IDs 2–4 Table 2-2 Security Menu To Do This Enter, change, or delete an HP Administrator password. Enter, change, or delete a power-on password. ■ Enable/Disable stringent security. ■ Enable/Disable required password on restart. Enable/disable DriveLock; change a DriveLock user or master password.
Page 37: Selecting From The Tools Menu
Selecting from the Tools Menu Select HDD Self Test options Battery Information Memory Check Maintenance and Service Guide Table 2-3 Tools Menu To Do This Run a quick or comprehensive self-test on any hard drive in the system. View information about any battery packs in the computer.
Page 38: Selecting From The Advanced Menu
Troubleshooting Selecting from the Advanced Menu Select Language (or press f2) Boot options Device options 2–6 Table 2-4 Advanced Menu To Do This Change the Computer Setup language. ■ Enable/Disable MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system.
Page 39: Troubleshooting Flowcharts
2.2 Troubleshooting Flowcharts Troubleshooting Flowcharts Overview Flowchart Description “Flowchart 2.1—Initial Troubleshooting” “Flowchart 2.2—No Power, Part 1” “Flowchart 2.3—No Power, Part 2” “Flowchart 2.4—No Power, Part 3” “Flowchart 2.5—No Power, Part 4” “Flowchart 2.6—No Video, Part 1” “Flowchart 2.7—No Video, Part 2” “Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”...
Page 40 Troubleshooting Troubleshooting Flowcharts Overview (Continued) Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Drive” 2.15 “Flowchart 2.15—No Audio, Part 1” 2.16 “Flowchart 2.16—No Audio, Part 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Keyboard” 2.19 “Flowchart 2.19—Nonfunctioning Pointing Device” 2.20 “Flowchart 2.20—No Network/Modem Connection”...
Page 41: Flowchart 2.1—Initial Troubleshooting
Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Is there power? Beeps, LEDs, or error messages? Is there video? (no boot) Is the OS loading? Is there sound? Maintenance and Service Guide Go to “Flowchart 2.2—No Power, Part 1.” Check LED board, speaker connections.
Page 42: Flowchart 2.2—No Power, Part
Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). Power up on battery power? Power up on AC power? Power up in docking device? 1. Reseat the power cables in the docking device and at the AC outlet.
Page 43: Flowchart 2.3—No Power, Part
Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Power on? Check battery by recharging it, moving it to another computer, or replacing it. Power on? Done Maintenance and Service Guide Done...
Page 44: Flowchart 2.4—No Power, Part
Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Power LED Reseat AC adapter in computer and at power source. Power on? Power outlet active? Replace power cord. Power on? 2–12 Done Done Internal or...
Page 45: Flowchart 2.5—No Power, Part
Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open computer. Loose or damaged parts? Close computer and retest. Power on? Done Maintenance and Service Guide Reseat loose components and boards and replace damaged items. Replace the following items (if applicable). Check computer operation after each replacement: 1.
Page 46: Flowchart 2.6—No Video, Part
Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Stand-alone or docking device? Stand-alone Internal or external display*? Internal External Adjust brightness. Video OK? Replace the following one at a time. Test after each replacement. Check for bent pins on cable. Video OK? Done 2–14...
Page 47: Flowchart 2.7—No Video, Part
Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove computer from docking device, if connected. Adjust display brightness. Video OK? Check that computer is properly seated in docking device, for bent pins on cable, and for monitor connection. Video OK? Adjust external monitor display.
Page 48 Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reseat power cord in docking device and power outlet. Check voltage setting on docking device. Reset monitor cable connector at docking device. Docking device operating? Remove computer, replace docking device. 2–16 Reinstall computer into...
Page 49: Flowchart 2.9—No Operating System (Os) Loading
Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reseat power cord in docking device and power outlet. *NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins. Maintenance and Service Guide No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.”...
Page 50 Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Nonsystem disk message? Reseat external hard drive. OS loading? Boot from Check the Setup utility for correct booting order. Boot from hard drive? Done 2–18 Go to “Flowchart 2.11—No OS...
Page 51 Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” 1. Replace Disc or diskette in 2. Replace system drive? Remove disc or diskette and reboot. Boot from hard drive? Boot 2.13—No OS from diskette drive? Diskette Drive.”...
Page 52 Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” System files on hard drive? Virus hard drive? Run SCANDISK and check for bad sectors. Can bad sectors be fixed? Fix bad sectors.
Page 53: Flowchart 2.13—No Os Loading, Diskette Drive
Flowchart 2.13—No OS Loading, Diskette Drive OS not loading from diskette drive. Nonsystem disk message? Boot from another device? Diskette drive enabled in the Setup utility? Is diskette drive boot order correct? Change boot priority using 2.17—Nonfunctioning the Setup Utility. Maintenance and Service Guide Reseat diskette drive.
Page 54 Troubleshooting Flowchart 2.14—No OS Loading, Optical Drive No OS loading from CD-ROM or DVD-ROM drive. Boots from CD or DVD? Reseat drive. 2–22 Disc in drive? Install bootable disc. bootable disc. Done Boots from CD or DVD? Booting from another 2.17—Nonfunctioning device? Reset the computer.
Page 55 Flowchart 2.15—No Audio, Part 1 No audio. Computer in docking device (if applicable)? Go to “Flowchart 2.16—No Audio, Part 2.” 2.17—Nonfunctioning Maintenance and Service Guide Turn up audio internally or externally. Undock docking device. Go to “Flowchart Device.” Troubleshooting Audio? Done Go to Internal...
Page 56 Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1.” Audio driver in OS configured? Correct drivers for application? Connect to external speaker. Audio? 2–24 Reload audio drivers. Load drivers and set configuration in OS. Replace audio board and speaker connections...
Page 57 Flowchart 2.17—Nonfunctioning Device Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins Clear CMOS. Reattach device. Close computer, plug in power, and reboot. Device boots properly? Done Maintenance and Service Guide Nonfunctioning device.
Page 58 Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect computer to good external keyboard. External device works? Reseat internal keyboard connector (if applicable). Keyboard operating properly? Done 2–26 Replace system board. Replace internal keyboard or cable. Keyboard operating properly? Replace system board.
Page 59 Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect computer to good external pointing device. External device works? Reseat internal pointing device connector (if applicable). Pointing device operating properly? Done Maintenance and Service Guide Replace system board. Replace internal pointing device or cable.
Page 60 Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. Network or modem jack active? Digital line? NIC/modem configured in OS? Disconnect all power from the computer and open. Reseat NIC/modem (if applicable). 2–28 Replace jack or have jack activated. Connect to nondigital line.
Page 61: Illustrated Parts Catalog
Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Serial Number Location Maintenance and Service Guide 3–1...
Page 62: Computer Major Components
Illustrated Parts Catalog 3.2 Computer Major Components Computer Major Components, HP Pavilion dv4000 3–2 Maintenance and Service Guide...
Page 63 Refer to display assembly internal component spare part number information. Switch cover (includes LED board and LED board cable) For use with HP Pavilion dv4000 models with wireless capability For use with HP Pavilion dv4000 models without wireless capability For use with Compaq Presario V4000 models with...
Page 64 Illustrated Parts Catalog Computer Major Components, Compaq Presario V4000 3–4 Maintenance and Service Guide...
Page 65 Spare Parts: Computer Major Components (Continued) Item Description Keyboards For use with HP Pavilion dv4000 models: Belgium Denmark Europe France French Canada Germany Greece Israel Italy Korea Norway For use with Compaq Presario V4000 models: Denmark France French Canada Italy...
Page 66 Illustrated Parts Catalog Computer Major Components, HP Pavilion dv4000 3–6 Maintenance and Service Guide...
Page 67 Spare Parts: Computer Major Components (Continued) Item Description Top covers For use with full-featured HP Pavilion dv4000 models (includes TouchPad) For use with defeatured HP Pavilion dv4000 models (includes TouchPad) For use with full-featured Compaq Presario V4000 models (does not include TouchPad)
Page 68 Illustrated Parts Catalog Computer Major Components, Compaq Presario V4000 3–8 Maintenance and Service Guide...
Page 69 Spare Parts: Computer Major Components (Continued) Item Description System board shield (for use with HP Pavilion dv4000 models) System boards Full-featured Defeatured USB board, includes: USB board, USB board cable, and audio board cable USB board frame Bluetooth® module (includes Bluetooth...
Page 70 Illustrated Parts Catalog Computer Major Components, HP Pavilion dv4000 3–10 Maintenance and Service Guide...
Page 71 Spare Parts: Computer Major Components (Continued) Item Description Processors (include thermal paste) Intel Pentium M 2.13-GHz Intel Pentium M 2.00-GHz Intel Pentium M 1.86-GHz Intel Pentium M 1.73-GHz Intel Pentium M 1.60-GHz Intel Celeron M 1.50-GHz Intel Celeron M 1.40-GHz Intel Celeron M 1.30-GHz Mini PCI communications modules 802.11b/g wireless local access network (WLAN)
Page 72 Illustrated Parts Catalog Computer Major Components, HP Pavilion dv4000 3–12 Maintenance and Service Guide...
Page 73 Spare Parts: Computer Major Components (Continued) Item Description Optical drives For use with HP Pavilion dv4000 models DVD±RW and CD-RW Double Layer Combo Drive with LightScribe DVD±RW and CD-RW Double Layer Combo Drive DVD/CD-RW Combo Drive DVD-ROM drive For use with Compaq Presario V4000 models DVD±RW and CD-RW Double Layer Combo Drive...
Page 74: Display Assembly Subcomponents
Illustrated Parts Catalog 3.3 Display Assembly Subcomponents HP Pavilion dv4000 Models 3–14 Maintenance and Service Guide...
Page 75 Wireless antenna (includes cable and board) Display Label Kit (not illustrated) Display Screw Kit (not illustrated, includes Phillips PM2.5×7.0 screws, Phillips PM2.5×5.0 screws, and rubber screw covers) Maintenance and Service Guide Table 3-2 HP Pavilion dv4000 Illustrated Parts Catalog 403919-001 403918-001 403921-001 397924-001 403925-001 403923-001 3–15...
Page 76: Display Assembly Subcomponents
Illustrated Parts Catalog 3.4 Display Assembly Subcomponents Compaq Presario V4000 Models 3–16 Maintenance and Service Guide...
Page 77 Compaq Presario V4000 Models Display Assembly Subcomponent Spare Part Number Information Item Description Display Plastics Kit, includes: ■ Display bezel ■ Display enclosure ■ Display hinge covers Display Panel Kit (includes the display panel, display inverter, and display cable) Display Hinge Kit, includes: ■...
Page 78: Miscellaneous Doors/Covers Kit Spare Part Information
Illustrated Parts Catalog 3.5 Miscellaneous Doors/Covers Kit Spare Part Information 3–18 Maintenance and Service Guide...
Page 79 Miscellaneous Doors/Covers Kit Item Description Miscellaneous Doors/Covers Kit For use with HP Pavilion dv4000 models For use with Compaq Presario V4000 models Includes: PC Card slot space saver ExpressCard slot space saver Thermal cover (includes one captive screw, secured by C-clip)
Page 80: Miscellaneous Cable Kit
Illustrated Parts Catalog 3.6 Miscellaneous Cable Kit 3–20 Maintenance and Service Guide...
Page 81 Spare Part Number Information Item Description Miscellaneous Cable Kit Includes: Modem cable Audio board cable USB board cable Bluetooth module cable LED board cable Maintenance and Service Guide Table 3-5 Miscellaneous Cable Kit Illustrated Parts Catalog Spare Part Number 383468-001 3–21...
Page 82: Mass Storage Devices
Illustrated Parts Catalog 3.7 Mass Storage Devices 3–22 Maintenance and Service Guide...
Page 83 Hard drives (include frame and connector) 5400 rpm 80-GB 60-GB Optical drives For use with HP Pavilion dv4000 models DVD±RW and CD-RW Double Layer Combo Drive with LightScribe DVD±RW and CD-RW Double Layer Combo Drive DVD/CD-RW Combo Drive DVD-ROM drive For use with Compaq Presario V4000 models DVD±RW and CD-RW Double Layer Combo Drive...
Page 84: Miscellaneous (Not Illustrated)
Illustrated Parts Catalog 3.8 Miscellaneous (Not Illustrated) Miscellaneous (Not Illustrated) Description Power supply, 65 watt Power cords For use in: Australia and New Zealand Belgium, Europe, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden Canada, French Canada, Latin America, Taiwan, Thailand, and the United States Denmark Hong Kong and the United Kingdom...
Page 85 ■ Phillips PM2.5×4.0 screw ■ Phillips PM2.0×16.0 screw ■ Phillips PM2.0×5.0 screw For use with full-featured HP Pavilion dv4000 models For use with defeatured HP Pavilion dv4000 models For use with full-featured Compaq Presario V4000 models For use with defeatured Compaq Presario V4000 models...
Page 86: Sequential Part Number Listing
383462-001 Defeatured system board 383466-001 Speakers 383467-001 TouchPad cable 383468-001 Miscellaneous Cable Kit 383469-001 Miscellaneous Doors/Covers Kit for use with HP Pavilion dv4000 models 383471-001 Intel Celeron M 1.50-GHz processor (includes thermal paste) 3–26 Table 3-8 Maintenance and Service Guide...
Page 87 HP Pavilion dv4000 models (includes display cable, wireless antenna boards, and antenna cables) 383477-001 15.4-inch, WXGA, TFT display assembly with BrightView for use with HP Pavilion dv4000 models (includes display cable, wireless antenna boards, and antenna cables) 383478-001 15.4-inch, WXGA, TFT display assembly for use with...
Page 88 4200-rpm 100-GB hard drive (includes frame and connector) 383490-001 DVD/CD-RW Combo Drive or use with HP Pavilion dv4000 models 383492-001 12-cell, 8.8-AHr battery pack for use with HP Pavilion dv4000 models 383493-001 6-cell, 4.4-AHr battery pack for use with HP Pavilion dv4000 models...
Page 89 Sequential Part Number Listing (Continued) Spare Part Number Description 383495-091 Keyboard for use with HP Pavilion dv4000 models in Norway 383495-111 Keyboard for use with HP Pavilion dv4000 models in Switzerland 383495-121 Keyboard for use with HP Pavilion dv4000 models in...
Page 90 Illustrated Parts Catalog Sequential Part Number Listing (Continued) Spare Part Number Description 383496-011 Power cord for use in Australia and New Zealand 383496-021 Power cord for use in Belgium, Europe, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden 383496-031 Power cord for use in Hong Kong and the United Kingdom 383496-061...
Page 91 Description 384627-001 Miscellaneous Doors/Covers Kit for use with Compaq Presario V4000 models 384628-001 Screw Kit for use with full-featured HP Pavilion dv4000 models 384629-001 Base enclosure for use with full-featured HP Pavilion dv4000 models 384631-001 DVD/CD-RW Combo Drive for use with Compaq Presario...
Page 92 Keyboard for use with Compaq Presario V4000 models in Korea 385739-001 Base enclosure for use with Compaq Presario V4000 models 385740-001 Screw Kit for use with defeatured HP Pavilion dv4000 models 385741-001 Screw Kit for use with full-featured Compaq Presario V4000 models 385742-001...
Page 93 LightScribe for use with HP Pavilion dv4000 models 396705-001 DVD±RW and CD-RW Double Layer Combo Drive with LightScribe for use with Compaq Presario V4000 models 396706-001 DVD-ROM drive for use with HP Pavilion dv4000 models Maintenance and Service Guide Table 3-8 Illustrated Parts Catalog 3–33...
Page 94 Number Description 396707-001 DVD-ROM drive for use with Compaq Presario V4000 models 397858-001 Top cover for use with full-featured HP Pavilion dv4000 models (includes TouchPad) 397859-001 Top cover for use with full-featured Compaq Presario V4000 models (does not include TouchPad)
Page 95 Spare Part Number Description 403910-001 Switch cover for use with HP Pavilion v4000 models without wireless capability (includes LED board and LED board cable) 403911-001 Switch cover for use with HP Pavilion v4000 models with wireless capability (includes LED board and LED board cable)
Page 96 Sequential Part Number Listing (Continued) Spare Part Number Description 403925-001 Display Label Kit for use with HP Pavilion dv4000 models 403926-001 Display Label Kit for use with Compaq Presario V4000 models 404369-001 Rubber feet for use with HP Pavilion dv4000 models...
Page 97: Removal And Replacement Preliminaries
Removal and Replacement This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■ Flat-bladed screwdriver ■...
Page 98: Service Considerations
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Page 99: Preventing Damage To Removable Drives
4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the computer.
Page 100: Preventing Electrostatic Damage
Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
Page 101: Packaging And Transporting Precautions
4.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging. ■...
Page 102: Workstation Precautions
Removal and Replacement Preliminaries 4.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material (refer to ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■...
Page 103: Grounding Equipment And Methods
4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
Page 104: Typical Electrostatic Voltage Levels
Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Typical Electrostatic Voltage Levels Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box...
Page 105: Removal And Replacement Procedures
Removal and Replacement This chapter provides removal and replacement procedures. There are as many as 95 screws and screw locks, in 11 different sizes, that may have to be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.
Page 106: Serial Number
Removal and Replacement Procedures 5.1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Serial Number Location 5–2 Maintenance and Service Guide...
Page 107: Disassembly Sequence Chart
5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components. Disassembly Sequence Chart Section Description Preparing the Computer for Disassembly Battery pack Hard Drive Computer Feet Optical Drive Memory Module Mini PCI Communications Module Å...
Page 108 # of Screws Removed 1 loosened to remove the thermal cover 4 removed to remove the heat sink 1 loosened 3 on Compaq Presario V4000 models 11 on HP Pavilion dv4000 models 4 on Compaq Presario V4000 models Maintenance and Service Guide...
Page 109: Preparing The Computer For Disassembly
5.3 Preparing the Computer for Disassembly Before you begin any removal or installation procedures: 1. Shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system. 2.
Page 110 Removal and Replacement Procedures b. Slide and hold the battery release latch 1 to the left. (The front edge of the battery pack disengages from the computer.) c. Lift the front edge of the battery pack up and swing it away from you 2.
Page 111: Hard Drive
5.4 Hard Drive Hard Drive Spare Part Number Information 5400 rpm, 80-GB 5400 rpm, 60-GB 4200 rpm, 100-GB 4200 rpm, 80-GB 4200 rpm, 60-GB 4200 rpm, 40-GB 1. Prepare the computer for disassembly Maintenance and Service Guide Removal and Replacement Procedures 383487-001 383485-001 383488-001...
Page 112 ✎ The hard drive cover is included in the Miscellaneous Doors/Covers Kits, spare part number 383469-001 (for use with HP Pavilion dv4000 models) and spare part number 384627-001 (for use with Compaq Presario V4000 models). Removing the Hard Drive Cover 5–8...
Page 113 5. Use the tab 1 on the right side of the hard drive to pull the hard drive to the left 2 until it disconnects from the computer. 6. Lift the hard drive straight up 3 and remove it from the hard drive bay.
Page 114 Removal and Replacement Procedures 7. Remove the four Phillips PM2.5×4.0 screws 1 that secure the hard drive frame to the hard drive. 8. Slide the frame forward 2 to remove if from the hard drive. Removing the Hard Drive Frame Reverse the above procedure to reassemble and install the hard drive.
Page 115: Computer Feet
5.5 Computer Feet The computer feet are adhesive-backed rubber pads. The feet are included in the Miscellaneous Doors/Covers Kits, spare part number 383469-001 (for use with HP Pavilion dv4000 models) and spare part number 384627-001 (for use with Compaq Presario V4000 models).
Page 116 Removal and Replacement Procedures Replacing the Computer Feet, Compaq Presario V4000 5–12 Maintenance and Service Guide...
Page 117: Optical Drive
5.6 Optical Drive Optical Drive Spare Part Number Information For use with HP Pavilion dv4000 models DVD±RW and CD-RW Double Layer Combo Drive with LightScribe DVD±RW and CD-RW Double Layer Combo Drive DVD/CD-RW Combo Drive DVD-ROM drive For use with Compaq Presario V4000 models DVD±RW and CD-RW Double Layer Combo Drive with...
Page 118 Removal and Replacement Procedures 3. Remove the Phillips PM2.5×7.0 screw 1 that secures the optical drive to the computer. 4. Insert a thin tool, such as a paper clip, into the media tray release hole 2. (The optical drive media tray releases from the optical drive.) 5.
Page 119: Memory Module
5.7 Memory Module Memory Module Spare Part Number Information 1024 MB 512 MB 256 MB 1. Prepare the computer for disassembly (refer to Maintenance and Service Guide Removal and Replacement Procedures Section 383482-001 383481-001 383480-001 5.3). 5–15...
Page 120 ✎ The memory module compartment cover is included in the Miscellaneous Doors/Covers Kits, spare part number 383469-001 (for use with HP Pavilion dv4000 models) and spare part number 384627-001 (for use with Compaq Presario V4000 models). Removing the Memory Module Compartment Cover 5–16...
Page 121 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the module opposite the socket rises away from the computer.) 6. Slide the module away from the socket at an angle 2. 7.
Page 122: Mini Pci Communications Module
Removal and Replacement Procedures Mini PCI Communications Module Mini PCI Communications Module Spare Part Number Information 802.11b/g WLAN module, for use in most of the world 802.11b/g WLAN module, for use in the rest of the world 802.11b/g WLAN Mini PCI communications Broadcomm module, for use in most of the world 802.11b/g WLAN Mini PCI communications Broadcomm module, for use in the rest of the world...
Page 123 3. Disconnect the auxiliary and main antenna cables 1 from the Mini PCI communications module. 4. Spread the retaining tabs 2 on each side of the Mini PCI socket to release the Mini PCI communications module. (The edge of the module opposite the socket rises away from the computer.) 5.
Page 124: Rtc Battery
Removal and Replacement Procedures RTC Battery RTC Battery Spare Part Number Information RTC battery (includes 2-sided tape) 1. Prepare the computer for disassembly 2. Remove the Mini PCI communications module 3. Disconnect the RTC battery cable 1 from the system board. 4.
Page 125: Heat Sink
✎ The thermal cover is included in the Miscellaneous Doors/Covers Kits, spare part number 383469-001 (for use with HP Pavilion dv4000 models) and spare part number 384627-001 (for use with Compaq Presario V4000 models). 4. Remove the thermal cover. Removing the Thermal Cover...
Page 126 Removal and Replacement Procedures ✎ The following screws should be removed and installed in the 1, 2, 3, 4 sequence stamped on the heat sink. 5. Remove the four Phillips PM2.0×12.0 spring-loaded shoulder screws 1 that secure the heat sink to the computer. ✎...
Page 127 Removal and Replacement Procedures ✎ The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is removed. Thermal paste is included with all heat sink and processor spare part kits. Thermal Paste Locations Reverse the above procedure to install the heat sink.
Page 128: Processor
Removal and Replacement Procedures 5.11 Processor Processor Spare Part Number Information Intel Pentium M 2.13-GHz Intel Pentium M 2.00-GHz Intel Pentium M 1.86-GHz Intel Pentium M 1.73-GHz Intel Pentium M 1.60-GHz Intel Celeron M 1.50-GHz Intel Celeron M 1.40-GHz Intel Celeron M 1.30-GHz 1.
Page 129 3. Use a flat-bladed screwdriver to turn the processor locking screw one-half turn counterclockwise 1 until you hear a click. 4. Lift the processor straight up and remove it 2. ✎ The gold triangle 3 on the processor should be aligned in the rear right corner when you install the processor.
Page 130: Switch Cover
Removal and Replacement Procedures 5.12 Switch Cover Switch Cover Spare Part Number Information For use with HP Pavilion dv4000 models with wireless capability For use with HP Pavilion dv4000 models without wireless capability For use with Compaq Presario V4000 models with wireless...
Page 131 ✎ Steps 2 and 3 apply to Compaq Presario V4000 models. 2. Turn the computer upside down with the rear panel toward you. 3. Remove the three Phillips PM2.5×7.0 screws that secure the switch cover to the computer. Removing the Switch Cover Screws, Compaq Presario V4000 Models Maintenance and Service Guide Removal and Replacement Procedures...
Page 132 Removal and Replacement Procedures 4. Turn the computer right-side up with the front toward you. 5. Open the computer as far as possible. 6. Press and hold down the 7. Insert a flat blade tool into the notch in the switch cover behind the 8.
Page 133: Keyboard
5.13 Keyboard Keyboard Spare Part Number Information For use with HP Pavilion dv4000 models: Belgium Denmark Europe France French Canada Germany Greece Israel Italy Korea Norway For use with Compaq Presario dv4000 models: Denmark France French Canada Italy Korea The Netherlands...
Page 134 Removal and Replacement Procedures 1. Prepare the computer for disassembly 2. Release the switch cover 3. Remove the four Phillips PM2.0×2.0 screws that secure the keyboard to the computer. Removing the Keyboard Screws 5–30 (Section (Section 5.12). Maintenance and Service Guide 5.3).
Page 135 Removal and Replacement Procedures 4. Lift the rear edge of the keyboard and swing it forward until it rests on the palm rest. Releasing the Keyboard Maintenance and Service Guide 5–31...
Page 136 Removal and Replacement Procedures 5. Release the ZIF connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board. 6. Remove the keyboard. Disconnecting the Keyboard Cable 5–32 Maintenance and Service Guide...
Page 137 7. Disconnect the LED board cable 1 from the system board. 8. Remove the switch cover 2. Removing the Switch Cover Reverse the above procedure to install the keyboard and switch cover. Maintenance and Service Guide Removal and Replacement Procedures 5–33...
Page 138: Display Assembly
Display Assembly Spare Part Number Information ✎ All display assembly spare part kits include display cable, wireless antenna boards, and antenna cables. For use with HP Pavilion dv4000 models 15.4-inch, WXGA, TFT with BrightView 15.4-inch, WXGA, TFT For use with Compaq Presario V4000 models 15.4-inch, WXGA, TFT with BrightView...
Page 139 5. Disconnect the wireless antenna cables from the Mini PCI communications module 1. 6. Remove the cables from the clip 2 in the base enclosure. 7. Remove the two Phillips PM2.5×7.0 screws 3 that secure the display assembly to the computer. Removing the Display Screws Maintenance and Service Guide Removal and Replacement Procedures...
Page 140 Removal and Replacement Procedures 8. Turn the computer right-side up with the front toward you. 9. Open the display as far as possible. 10. Remove the wireless antenna cables 1 from the clips in the top cover. 11. Disconnect the display cable from the system board 2. Removing the Wireless Antenna Cables 5–36 Maintenance and Service Guide...
Page 141 13. Remove the display assembly 2. Removing the Display Assembly ✎ Steps 14 through 25 apply to HP Pavilion dv4000 models. See steps 26 through 38 in this section to disassemble the display assembly on Compaq Presario V4000 models. Maintenance and Service Guide Removal and Replacement Procedures 5–37...
Page 142 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display Plastics Kit for use with HP Pavilion dv4000 models, includes: ■ Display bezel ■ Display enclosure 14. Remove the six rubber screw covers 1 and 2 and six PM2.5×7.0 screws 3 that secure the display bezel to the display assembly.
Page 143 2 of the display bezel until the bezel disengages from the display assembly. 16. Remove the display bezel 3. Removing the Display Bezel, HP Pavilion dv4000 Models Maintenance and Service Guide Removal and Replacement Procedures 5–39...
Page 144 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display Hinge Kit for use with HP Pavilion dv4000 models, includes: ■ Display release hooks ■ Display hinges 17. Remove the Phillips PM2.5×5.0 screws 1 that secure each display release hook to the display enclosure.
Page 145 Display Assembly Subcomponents Spare Part Number Information Display Hinge Kit for use with HP Pavilion dv4000 models, includes: ■ Display hinges ■ Display release hooks 19. Remove the three Phillips PM2.5×7.0 screws 1 that secure each display hinge to the display enclosure.
Page 146 Display Panel Kit (includes display inverter and display cable) 21. Remove the six Phillips PM2.5×5.0 screws 1 that secure the display panel to the display enclosure. 22. Remove the display panel 2. Removing the Display Panel, HP Pavilion dv4000 Models 5–42 403918-001 Maintenance and Service Guide...
Page 147 Display Assembly Subcomponents Spare Part Number Information Wireless antenna for use with HP Pavilion dv4000 models (includes cable and transceiver) 23. Release the retention tabs 1 built in to the display enclosure shield that secure the wireless antenna cables to the display enclosure.
Page 148 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display Plastics Kit for use with Compaq Presario V4000 models, includes: ■ Display bezel ■ Display enclosure ■ Display hinge covers 26. Remove the six rubber screw covers 1 and 2 and six PM2.5×7.0 screws 3 that secure the display bezel to the display assembly.
Page 149 27. Flex the inside edges of the left and right sides 1 of the display bezel and the inside edges of the top and bottom sides 2 of the display bezel until the bezel disengages from the display assembly. 28. Remove the display bezel 3. Removing the Display Bezel, Compaq Presario V4000 Models Maintenance and Service Guide Removal and Replacement Procedures...
Page 150 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display Hinge Kit for use with Compaq Presario V4000 models, includes: ■ Display release loop ■ Display hinges ■ Display hinge covers 29. Remove the two Phillips PM2.5×5.0 screws 1 that secure the display release loop to the display enclosure.
Page 151 Display Assembly Subcomponents Spare Part Number Information Display Hinge Kit for use with Compaq Presario V4000 models, includes: ■ Display hinge covers ■ Display hinges ■ Display release loop 31. Remove the display hinge covers 1. 32. Remove the three Phillips PM2.5×7.0 screws 2 that secure each display hinge to the display enclosure.
Page 152 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display Panel Kit (includes display inverter and display cable) 34. Remove the six Phillips PM2.5×5.0 screws 1 that secure the display panel to the display enclosure. 35. Remove the display panel 2. Removing the Display Panel, Compaq Presario V4000 Models 5–48 403918-001...
Page 153 Display Assembly Subcomponents Spare Part Number Information Wireless antenna for use with Compaq Presario V4000 models (includes cable and transceiver) 36. Release the retention tabs 1 built in to the display enclosure shield that secure the wireless antenna cables to the display enclosure.
Page 154: Top Cover
5.15 Top Cover ✎ The top cover removal procedures in this section apply to HP Pavilion dv4000 models. The spare part number information listed in the following table applies to both HP Pavilion dv4000 and Compaq Presario V4000 models. Top Cover Spare Part Number Information...
Page 155 3. Remove the following: 1 Eleven Phillips PM2.5×7.0 screws 2 Two Phillips PM2.0×4.0 screws in the optical drive bay Removing the Top Cover Screws, Part 1, HP Pavilion dv4000 Models Maintenance and Service Guide Removal and Replacement Procedures 5–51...
Page 156 2 from the system board. 6. Remove the three Phillips PM2.5×7.0 screws 3 that secure the top cover to the base enclosure. Removing the Top Cover Screws, Part 2, HP Pavilion dv4000 Models 5–52 Maintenance and Service Guide...
Page 157 7. Swing the rear edge of the top cover up and forward 1 until it rests at an angle. 8. Lift the top cover up and remove it 2. Removing the Top Cover, HP Pavilion dv4000 Models Reverse the above procedure to install the top cover. Maintenance and Service Guide Removal and Replacement Procedures 5–53...
Page 158: Base Enclosure
The base enclosure removal procedures in this section apply to Compaq Presario V4000 models. The spare part number information listed in the following table applies to both HP Pavilion dv4000 and Compaq Presario V4000 models. Base Enclosure Spare Part Number Information For use with full-featured HP Pavilion dv4000 models...
Page 159 3. Remove the following screws: 1 One Phillips PM2.5×7.0 screw 2 Two Phillips PM2.0×16.0 screws Removing the Base Enclosure Screws, Part 1, Compaq Presario V4000 Models Maintenance and Service Guide Removal and Replacement Procedures 5–55...
Page 160 Removal and Replacement Procedures 4. Turn the computer upside down with the front toward you. 5. Remove the following screws: 1 Nine Phillips PM2.5×7.0 screws 2 Four Phillips PM2.0×4.0 screws 6. Disconnect the speaker cable 3. Removing the Base Enclosure Screws, Part 2, Compaq Presario V4000 Models 5–56 Maintenance and Service Guide...
Page 161 7. Lift the left and right rear corners 1 of the base enclosure until the rear edge of the base enclosure disengages from the computer. 8. Swing the rear edge of the base enclosure up and forward 2 until it disengages from the computer. 9.
Page 162: Modem Board
1. Prepare the computer for disassembly and remove the following components: a. Hard drive b. Switch cover c. Keyboard d. Display assembly e. Top cover (HP Pavilion dv4000 models, f. Base enclosure (Compaq Presario V4000 models, Section 5–58 (Section 5.4) (Section 5.12)
Page 163 2. Remove the two Phillips PM2.0×4.0 screws 1 that secure the modem board to the system board. 3. Lift the right side of the modem board 2 to disconnect the modem board from the system board. 4. Disconnect the modem cable 3 from the modem board. 5.
Page 164: System Board
Removal and Replacement Procedures 5.18 System Board System Board Spare Part Number Information Full-featured Defeatured ✎ When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board: ■...
Page 165 Switch cover e. Keyboard f. Display assembly g. Top cover (HP Pavilion dv4000 models, h. Base enclosure (Compaq Presario V4000 models, Section 2. Turn the computer upside down with the front toward you. 3. Disconnect the speaker cable from the system board.
Page 166 Removal and Replacement Procedures ✎ Steps 4 through 18 apply to HP Pavilion dv4000 models. See steps 19 through 25 in this section to remove the system board on Compaq Presario V4000 models. 4. Turn the computer top side up with the front toward you.
Page 167 6. Slide the system board shield forward 1 and to the right 2 until the tabs 3 on the shield disengage from the base enclosure. Releasing the System Board Shield, Part 1, HP Pavilion dv4000 Models Maintenance and Service Guide Removal and Replacement Procedures 5–63...
Page 168 8. Press down on the right side of the system board shield 2 until the shield tab 3 disengages from the standoff on the bottom of the USB board frame. Releasing the System Board Shield, Part 2, HP Pavilion dv4000 Models 5–64 Maintenance and Service Guide...
Page 169 USB board frame. 10. Remove the system board shield 2. System Board Shield Spare Part Number Information System board shield (for use with HP Pavilion dv4000 models) 403915-001 Removing the System Board Shield, HP Pavilion dv4000 Models Maintenance and Service Guide...
Page 170 Removal and Replacement Procedures ✎ Steps 11 through 18 provide instructions for removing the USB board and frame on HP Pavilion dv4000 models. Refer to Section 5.21, “USB Board,” USB board and frame on Compaq Presario V4000 models. 11. Disconnect the audio 1, USB 2, and Bluetooth cables 3 from the system board.
Page 171 12. Lift the left side of the USB board and frame 1 until it rests at an angle. 13. Slide the USB board and frame to the left 2 and remove it. Removing the USB Board and Frame, HP Pavilion dv4000 Models Maintenance and Service Guide 5–67...
Page 172 Phillips PM2.0×4.0 screw 2 that secure the USB board to the frame. Removing the USB Board Screws, HP Pavilion dv4000 Models 15. Lift the left side of the USB board 1 until it rests at an angle. 16. Slide the USB board to the left 2 and remove it from the frame.
Page 173 17. Use the hard drive connector 1 to lift the right side of the system board 2 until it rests at an angle. 18. Slide the system board to the right 3 and remove it. Removing the System Board, HP Pavilion dv4000 Models Maintenance and Service Guide 5–69...
Page 174 Removal and Replacement Procedures ✎ Steps 19 through 25 apply to Compaq Presario V4000 models. 19. Turn the top cover right-side up with the front toward you. 20. Disconnect the audio 1, USB 2, and Bluetooth cables 3 from the system board. Disconnecting the System Board Cables, Compaq Presario V4000 Models 5–70...
Page 175 21. Release the ZIF connector to which the TouchPad cable is attached and disconnect the cable 1 from the system board. 22. Remove the two Phillips PM2.0×4.0 screws 2 that secure the system board to the top cover. Removing the System Board Screws, Part 1, Compaq Presario V4000 Models Maintenance and Service Guide Removal and Replacement Procedures...
Page 176 Removal and Replacement Procedures 23. Turn the top cover upside down with the front toward you. 24. Remove the two Phillips PM2.5×7.0 screws 1 that secure the system board to the top cover. 25. Use the hard drive connector 2 and fan frame 3 to lift the system board straight up and remove it 4.
Page 177: Fan Assembly
5.19 Fan Assembly ✎ The fan assembly is included in the heat sink assembly spare part kit, spare part number 384622-001. Refer to “Heat Sink,” 1. Prepare the computer for disassembly and remove the following components: a. Hard drive b. Switch cover c.
Page 178 Removal and Replacement Procedures 3. Disconnect the fan cable 1 from the system board. 4. Remove the four Phillips PM2.5×7.0 screws 2 that secure the fan assembly to the system board. 5. Remove the fan assembly 3. Removing the Fan Assembly 5–74 Maintenance and Service Guide...
Page 179 6. Remove the three Phillips PM2.0×4.0 screws 1 that secure the fan to the fan assembly. 7. Remove the fan 2. Removing the Fan Reverse the above procedure to reassemble and install the fan assembly. Maintenance and Service Guide Removal and Replacement Procedures 5–75...
Page 180: Speakers
Removal and Replacement Procedures 5.20 Speakers Speakers Spare Part Number Information Speakers 1. Prepare the computer for disassembly and remove the following components: a. Hard drive b. Switch cover c. Keyboard d. Display assembly e. Top cover f. System board 5–76 (Section 5.4)
Page 181 2. Remove the three Phillips PM2.0×4.0 screws 1 that secure the left and right speakers to the base enclosure. 3. Remove the left and right speakers 2. Removing the Speakers Reverse the above procedure to install the speakers. Maintenance and Service Guide Removal and Replacement Procedures 5–77...
Page 182: Usb Board
Hard drive b. Switch cover c. Keyboard d. Display assembly e. Top cover (HP Pavilion dv4000 models, f. Base enclosure (Compaq Presario V4000 models, Section g. System board 2. Position the top cover with the left side toward you.
Page 183 3. Remove the three Phillips PM2.0×4.0 screws 1 that secure the USB board and frame to the top cover. 4. Remove the Phillips PM 2.5×7.0 screw 2 that secures the USB board and frame to the top cover. 5. Lift the rear edge of the USB board and frame 3 until it disengages from the top cover.
Page 184 Removal and Replacement Procedures 7. Remove the Phillips PM2.0×4.0 screw 1 that secures the USB board to the frame. 8. Remove the two Phillips PM2.5×8.0 screws 2 that secure the USB board to the frame. 9. Lift the rear edge of the USB board 3 until it disengages from the frame.
Page 185: Bluetooth Module
Switch cover (Section 5.12) c. Keyboard (Section 5.13) d. Display assembly (Section 5.14) e. Top cover (HP Pavilion dv4000 models, Section 5.15) f. Base enclosure (Compaq Presario V4000 models, Section 5.16) g. System board (Section 5.18) h. USB board (Section 5.21)
Page 186 Removal and Replacement Procedures 2. Remove the two Phillips PM1.5×4.0 screws 1 that secure the Bluetooth module to the USB board frame. 3. Remove the Bluetooth module 2. Removing the Bluetooth Module Reverse the above procedure to install the Bluetooth module. 5–82 Maintenance and Service Guide...
Page 187 This chapter provides physical and performance specifications. Dimensions Height Width Depth Weight Full-featured model with 15.4-inch display, optical drive and 12-cell battery pack Input Power Operating voltage Operating current Temperature Operating Nonoperating Maintenance and Service Guide Specifications Table 6-1 Computer Metric 3.35 cm 35.85 cm...
Page 188 Specifications Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) Shock Operating Nonoperating Random Vibration Operating Nonoperating ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 6–2 Table 6-1 Computer (Continued)
Page 189 15.4-inch, WXGA, TFT Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Maintenance and Service Guide Table 6-2 20.9 cm 33.1 cm 39.1 cm Up to 16.8 million 200:1 180 nits typical 0.259 ×...
Page 190: Hard Drives
Specifications Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security Seek times (typical read, including setting) Single track Average Maximum † Logical blocks Disc rotational speed Operating temperature ✎ Certain restrictions and exclusions apply. Consult Customer Care for details. *1 GB = 1 billion bytes when referring to hard drive storage capacity.
Page 191 Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security Seek times (typical read, including setting) Single track Average Maximum † Logical blocks Disc rotational speed Operating temperature ✎ Certain restrictions and exclusions apply. Consult Customer Care for details. *1 GB = 1 billion bytes when referring to hard drive storage capacity.
Page 192 Specifications Primary 6-cell, Li-Ion Battery Pack Dimensions Height Width Depth Weight Energy Voltage Amp-hour capacity Watt-hour capacity Temperature Operating Nonoperating 6–6 Table 6-4 2.00 cm 9.40 cm 13.40 cm 0.34 kg 11.1 V 4.4 Ah 48 Wh 5°C to 45°C 0°C to 60°C Maintenance and Service Guide 0.79 in...
Page 193 Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 Startup time Stop time Maintenance and Service Guide...
Page 194 Specifications Applicable disc Center hole diameter 1.5 cm (0.59 in) Disc diameter Standard disc Mini disc Disc thickness Track pitch 6–8 Table 6-6 DVD-ROM Drive DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18) CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-RCD-RW Photo CD (single and multisession) CD-Bridge...
Page 195 DVD-ROM Drive (Continued) Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 Startup time Stop time Maintenance and Service Guide Table 6-6 CD media <...
Page 196 Specifications Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Disc thickness Track pitch 6–10 Table 6-7 RW and CD-RW Combo Drive ± Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2), CD Digital Audio, CD-XA ready (Mode 2, Form 1 and 2), CD-I ready (Mode 2, Form 1 and 2),...
Page 197 RW and CD-RW Combo Drive (Continued) ± Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (16X) CD-RW (8X) CD-ROM (24X) DVD (8X) DVD-R (4X) DVD-RW (2X) Multiword DMA mode 2 Startup time Stop time Maintenance and Service Guide Table 6-7 <...
Page 198: System Dma
Specifications Hardware DMA DMA0 DMA1* DMA2* DMA3 DMA4 DMA5* DMA6 DMA7 *PC Card controller can use DMA 1, 2, or 5. 6–12 Table 6-8 System DMA System Function Not applicable Not applicable Not applicable Not applicable Direct memory access controller Available for PC Card Not assigned Not assigned...
Page 199: System Interrupts
Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5* IRQ6 IRQ7* IRQ8 IRQ9* IRQ10* Maintenance and Service Guide Table 6-9 System Interrupts System Function System timer Standard 101-/102-Key or Microsoft Natural Keyboard Cascaded Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD COM1 Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Data Fax Modem with SmartCP Diskette drive...
Page 200 Specifications System Interrupts (Continued) IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. ✎ PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4. 6–14 Table 6-9 Intel USB EHCI controller—24CD...
Page 201 I/O Address (hex) 000 - 00F 010 - 01F 020 - 021 022 - 024 025 - 03F 02E - 02F 040 - 05F 044 - 05F 062 - 063 065 - 06F 070 - 071 072 - 07F 080 - 08F 090 - 091 093 - 09F 0A0 - 0A1...
Page 202 Specifications System I/O Addresses (Continued) I/O Address (hex) 0A2 - 0BF 0C0 - 0DF 0E0 - 0EF 0F0 - 0F1 0F2 - 0FF 100 - 16F 170 - 177 178 - 1EF 1F0 - 1F7 1F8 - 200 202 - 21F 220 - 22F 230 - 26D 26E - 26...
Page 203 System I/O Addresses (Continued) I/O Address (hex) 2F0 - 2F7 2F8 - 2FF 300 - 31F 320 - 36F 370 - 377 378 - 37F 380 - 387 388 - 38B 38C - 3AF 3B0 - 3BB 3BC - 3BF 3C0 - 3DF 3E0 - 3E1 3E2 - 3E3...
Page 204: System Memory Map
Specifications Size Memory Address 640 KB 00000000-0009FFFF 128 KB 000A0000-000BFFFF 48 KB 000C0000-000CBFFF 160 KB 000C8000-000E7FFF 64 KB 000E8000-000FFFFF 15 MB 00100000-00FFFFFF 58 MB 01000000-047FFFFF 58 MB 04800000-07FFFFFF 2 MB 08000000-080FFFFF 4 GB 08200000-FFFEFFFF 64 KB FFFF0000-FFFFFFFF 6–18 Table 6-11 System Memory Map System Function Base memory...
Page 205: Connector Pin Assignments
Connector Pin Assignments Signal Audio out, left channel Audio out, right channel Maintenance and Service Guide Table A-1 Audio-Out (Headphone) Signal Ground A–1...
Page 206: Universal Serial Bus
Connector Pin Assignments Signal Audio signal in Audio signal in Signal +5 VDC Data – A–2 Table A-2 Audio-In (Microphone) Table A-3 Universal Serial Bus Signal Ground Signal Data + Ground Maintenance and Service Guide...
Page 207: External Monitor
Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog Maintenance and Service Guide Table A-4 External Monitor Signal +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock Connector Pin Assignments A–3...
Page 208 Connector Pin Assignments Signal Transmit + Transmit – Receive + Unused A–4 Table A-5 RJ-45 (Network) Signal Unused Receive – Unused Unused Maintenance and Service Guide...
Page 209 Signal Unused Ring Maintenance and Service Guide Table A-6 RJ-11 (Modem) Signal Unused Unused Unused Connector Pin Assignments A–5...
Page 210 Connector Pin Assignments Signal S-VHS color (C) signal Composite video signal S-VHS intensity (Y) signal S-VHS color ground A–6 Table A-7 S-Video-Out Signal TV-CD S-VHS intensity ground Composite video ground Maintenance and Service Guide...
Page 211: Power Cord Set Requirements
Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased.
Page 212: General Requirements
Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries. ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
Page 213 Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country/Region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.
Page 214 Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country/Region Korea The Netherlands Norway People’s Republic of China Sweden Switzerland Taiwan United Kingdom United States ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Page 215: Screw Listing
Screw Kits: ■ Computer Screw Kit, spare part number 382692-001 ■ Display Screw Kit for use with HP Pavilion dv4000 models, spare part number 403923-001 ■ Display Screw Kit for use with Compaq Presario V4000 models, spare part number 403924-001...
Page 216 Screw Listing Where used: Two screws that secure the hard drive cover to the computer (screws are captured on the cover by C clips; documented in Three screws that secure the memory module compartment cover to the computer (screw is captured on the cover by C clips; documented in Section 5.7) One screw that secures the thermal cover to the computer (screw is captured...
Page 217 Where used: 4 screws that secure the hard drive frame to the hard drive (documented in Section 5.4) Phillips PM2.5×4.0 Screw Locations Maintenance and Service Guide Table C-2 Phillips PM2.5×4.0 Screw Color Qty. Black Screw Listing Length Thread 4.0 mm 2.5 mm Head Width...
Page 218 Screw Listing Where used: One screw that secures the optical drive to the computer (documented in Section 5.6) Three screws that secure the switch cover on Compaq Presario V4000 models computer (documented in Two screws that secure the display assembly to the computer (documented Section 5.14) Phillips PM2.5×7.0 Screw Locations...
Page 219 Phillips PM2.5×7.0 Screw (Continued) Where used: 4 screws that secure the display assembly to the computer (documented in Section 5.14) Phillips PM2.5×7.0 Screw Locations Maintenance and Service Guide Table C-3 Color Qty. Length Black 7.0 mm Screw Listing Head Thread Width 2.5 mm 4.5 mm...
Page 220 Screw Listing Phillips PM2.5×7.0 Screw (Continued) Where used: 6 screws that secure the display bezel to the display assembly (documented in Section 5.14) Phillips PM2.5×7.0 Screw Locations C–6 Table C-3 Color Qty. Length Black 7.0 mm Maintenance and Service Guide Head Thread Width...
Page 221 Phillips PM2.5×7.0 Screw (Continued) Where used: 6 screws that secure the display hinges to the display enclosure (documented in Section 5.14) Phillips PM2.5×7.0 Screw Locations Maintenance and Service Guide Table C-3 Color Qty. Length Black 7.0 mm Screw Listing Head Thread Width 2.5 mm...
Page 222 Screw Listing Phillips PM2.5×7.0 Screw (Continued) Where used: 11 screws that top cover to the HP Pavilion dv4000 (documented in Section 5.15) Phillips PM2.5×7.0 Screw Locations C–8 Table C-3 Color Qty. Length Black 7.0 mm Maintenance and Service Guide Head...
Page 223 Phillips PM2.5×7.0 Screw (Continued) Where used: 3 screws that secure the top cover to the HP Pavilion dv4000 (documented in Section 5.15) Phillips PM2.5×7.0 Screw Locations Maintenance and Service Guide Table C-3 Color Qty. Length Black 7.0 mm Screw Listing...
Page 224 Screw Listing Phillips PM2.5×7.0 Screw (Continued) Where used: One that secures the base enclosure to the Compaq Presario V4000 (documented in Section Phillips PM2.5×7.0 Screw Location C–10 Table C-3 Color Qty. Black 5.16) Length Thread 7.0 mm 2.5 mm Maintenance and Service Guide Head Width 4.5 mm...
Page 225 Phillips PM2.5×7.0 Screw (Continued) Where used: 9 screws that secure the base enclosure to the Compaq Presario V4000 (documented in Section Phillips PM2.5×7.0 Screw Locations Maintenance and Service Guide Table C-3 Color Qty. Black 5.16) Screw Listing Length Thread 7.0 mm 2.5 mm Head Width...
Page 226 Screw Listing Phillips PM2.5×7.0 Screw (Continued) Where used: 4 screws that secure the system board on HP Pavilion dv4000 models (documented in Section Phillips PM2.5×7.0 Screw Locations C–12 Table C-3 Color Qty. Black 5.18) Length Thread 7.0 mm 2.5 mm...
Page 227 Phillips PM2.5×7.0 Screw (Continued) Where used: 2 screws that secure the system board to the top cover on the Compaq Presario V4000 (documented in Phillips PM2.5×7.0 Screw Locations Maintenance and Service Guide Table C-3 Color Qty. Length Black 7.0 mm Section 5.18) Screw Listing...
Page 228 Screw Listing Phillips PM2.5×7.0 Screw (Continued) Where used: 4 screws that secure the fan assembly to the system board (documented in Section 5.19) Phillips PM2.5×7.0 Screw Locations C–14 Table C-3 Color Qty. Length Black 7.0 mm Maintenance and Service Guide Head Thread Width...
Page 229 Where used: 2 screws that secure the display release hooks to the display enclosure (documented in Section Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide Table C-4 Phillips PM2.5×5.0 Screw Color Qty. Silver 5.14) Screw Listing Length Thread 5.0 mm 2.5 mm Head Width...
Page 230 Screw Listing Phillips PM2.5×5.0 Screw (Continued) Where used: 6 screws that secure the display panel to the display enclosure on (documented Section 5.14) Phillips PM2.5×5.0 Screw Locations C–16 Table C-4 Color Qty. Length Silver 5.0 mm Maintenance and Service Guide Head Thread Width...
Page 231 Phillips PM2.0×12.0 Spring-Loaded Screw Where used: 4 screws that secure the heat sink to the computer (documented in Section 5.10) Phillips PM2.0×12.0 Spring-Loaded Screw Locations Maintenance and Service Guide Table C-5 Color Qty. Length Silver 12.0 Screw Listing Head Thread Width 2.0 mm 5.0 mm...
Page 232 Screw Listing Black Phillips PM2.0×2.0 Screw Where used: 4 screws that secure the keyboard on Compaq Presario V4000 models (documented in Section Phillips PM2.0×2.0 Screw Locations C–18 Table C-6 Color Qty. Black 5.13) Length Thread 2.0 mm 2.0 mm Maintenance and Service Guide Head Width 5.0 mm...
Page 233 Silver Phillips PM2.0×2.0 Screw Where used: 4 screws that secure the keyboard on HP Pavilion dv4000 models (documented Section 5.13) Phillips PM2.0×2.0 Screw Locations Maintenance and Service Guide Table C-7 Color Qty. Length Silver 2.0 mm Screw Listing Head Thread Width 2.0 mm...
Page 234 Screw Listing Where used: 2 screws that secure the top cover HP Pavilion dv4000 models (documented in Section 5.15) Phillips PM2.0×4.0 Screw Locations C–20 Table C-8 Phillips PM2.0×4.0 Screw Color Qty. Black Length Thread 4.0 mm 2.0 mm Maintenance and Service Guide...
Page 235 Phillips PM2.0×4.0 Screw (Continued) Where used: 4 screws that secure the base enclosure on Compaq Presario V4000 models (documented in Section Phillips PM2.0×4.0 Screw Locations Maintenance and Service Guide Table C-8 Color Qty. Black 5.16) Screw Listing Length Thread 4.0 mm 2.0 mm Head Width...
Page 236 Screw Listing Phillips PM2.0×4.0 Screw (Continued) Where used: 2 screws that secure the modem board to the system board (documented in Section 5.17) Phillips PM2.0×4.0 Screw Locations C–22 Table C-8 Color Qty. Length Black 4.0 mm Maintenance and Service Guide Head Thread Width...
Page 237 Phillips PM2.0×4.0 Screw (Continued) Where used: 2 screws that secure the system board to the base enclosure on HP Pavilion dv4000 computers (documented in Phillips PM2.0×4.0 Screw Locations Maintenance and Service Guide Table C-8 Color Qty. Length Black 4.0 mm...
Page 238 Screw Listing Phillips PM2.0×4.0 Screw (Continued) Where used: One screw that secures the USB board and frame to the base enclosure on HP Pavilion dv4000 computers (documented in cover on Compaq Presario V4000 computers (documented in Phillips PM2.0×4.0 Screw Location C–24...
Page 239 Phillips PM2.0×4.0 Screw (Continued) Where used: 2 screws that secure the system board to the top cover (documented in Section 5.18) Phillips PM2.0×4.0 Screw Locations Maintenance and Service Guide Table C-8 Color Qty. Length Black 4.0 mm Screw Listing Head Thread Width 2.0 mm...
Page 240 Screw Listing Phillips PM2.0×4.0 Screw (Continued) Where used: 3 screws that secure the fan to the fan assembly (documented in Phillips PM2.0×4.0 Screw Locations C–26 Table C-8 Color Qty. Length Black 4.0 mm Maintenance and Service Guide Head Thread Width 2.0 mm 4.0 mm Section...
Page 241 Phillips PM2.0×4.0 Screw (Continued) Where used: 3 screws that secure the speaker to the base enclosure (documented in Section 5.20) Phillips PM2.0×4.0 Screw Locations Maintenance and Service Guide Table C-8 Color Qty. Length Black 4.0 mm Screw Listing Head Thread Width 2.0 mm 4.0 mm...
Page 242 Screw Listing Phillips PM2.0×4.0 Screw (Continued) Where used: 3 screws that secure the USB board and frame to the computer (documented in Section 5.21) Phillips PM2.0×4.0 Screw Locations C–28 Table C-8 Color Qty. Length Black 4.0 mm Maintenance and Service Guide Head Thread Width...
Page 243 Section models (documented in Phillips PM2.0×16.0 Screw Locations Maintenance and Service Guide Table C-9 Phillips PM2.0×16.0 Screw Color Qty. Black 5.16) and the system board on HP Pavilion dv4000 Section 5.18) Screw Listing Length Thread 16.0 mm 2.0 mm Head Width 4.5 mm...
Page 244 Screw Listing Where used: 2 screws that secure the USB board to the frame on HP Pavilion dv4000 computers (documented in computers (documented in Phillips PM2.5×8.0 Screw Locations C–30 Table C-10 Phillips PM2.5×8.0 Screw Color Qty. Silver Section 5.18) and Compaq Presario V4000 Section 5.21)
Page 245 Where used: 2 screws that secure the Bucktooth board to the USB board frame (documented Section 5.22) Phillips PM1.5×4.0 Screw Locations Maintenance and Service Guide Table C-11 Phillips PM1.5×4.0 Screw Color Qty. Silver Screw Listing Length Thread 4.0 mm 1.5 mm Head Width 3.0 mm...
Page 246 Careful handling should be exercised when removing these components. ✎ Materials Disposal This HP product contains mercury in the backlight in the display assembly and may require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact...
Page 247 Display Component Recycling This appendix provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2. ✎ Disassembly procedures differ from one display assembly to another.
Page 248 Display Component Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. Removing the Display Bezel Screw Covers and Screws Maintenance and Service Guide D–3...
Page 249 Display Component Recycling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3. Removing the Display Bezel D–4 Maintenance and Service Guide...
Page 250 Display Component Recycling 4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2. Removing the Display Inverter Maintenance and Service Guide D–5...
Page 251 Display Component Recycling 5. Remove all screws 1 that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly 2 from the display enclosure. Removing the Display Panel Assembly D–6 Maintenance and Service Guide...
Page 252 Display Component Recycling 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel. Removing the Display Panel Frame Screws Maintenance and Service Guide D–7...
Page 253 Display Component Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the side of the display panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel. Removing the Display Frame D–8 Maintenance and Service Guide...
Page 254 11. Remove the screws 1 that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover 2 and swing it forward. 13. Remove the backlight cover. Removing the Backlight Cover Maintenance and Service Guide Display Component Recycling D–9...
Page 255 Display Component Recycling 14. Turn the display panel right-side up. 15. Remove the backlight cables 1 from the clip 2 in the display panel. Releasing the Backlight Cables D–10 Maintenance and Service Guide...
Page 256 Display Component Recycling 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. Removing the Backlight Frame Maintenance and Service Guide D–11...
Page 257 Display Component Recycling Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Slide the backlight out of the backlight frame. Removing the Backlight D–12 Maintenance and Service Guide...
Page 258 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel.
Page 259 Display Component Recycling 23. Remove the LCD panel. Removing the LCD Panel 24. Recycle the backlight and LCD panel. D–14 Maintenance and Service Guide...
Page 260 1394 port 1–13 All-in-One Media Cable II, spare part number 3–25 3–26 arrow keys 1–17 audio board cable 3–21 audio troubleshooting 2–23 Audio Y-Cable 2, spare part number 3–25 audio-in jack location 1–9 1–15 pin assignments A–2 audio-out jack location 1–9 1–15 pin assignments A–1 base enclosure...
Page 261 Index Computer Setup Advanced Menu 2–6 File Menu 2–3 overview 2–1 Security Menu 2–4 Tools Menu 2–5 Computer Setup defaults 2–2 connector pin assignments audio-in A–2 audio-out A–1 external monitor A–3 RJ-11 A–5 RJ-45 A–4 S-Video-out A–6 Universal Serial Bus (USB) A–2 connectors, service considerations 4–2...
Page 262 DVD/CD-RW Combo Drive OS loading problems 2–22 precautions 4–3 removal 5–13 spare part number 3–13 3–23 3–28 specifications 6–7 DVD±RW and CD-RW Combo Drive OS loading problems 2–22 precautions 4–3 removal 5–13 spare part number 3–13 3–23 3–33 specifications 6–10 DVD-ROM drive OS loading problems 2–22 precautions 4–3...
Page 263 Index hard drive OS loading problems 2–18 precautions 4–3 removal 5–7 spare part numbers 3–13 3–23 3–27 specifications 6–4 hard drive bay 1–24 hard drive cover illustrated 3–19 removal 5–8 hard drive light 1–7 headphone jack, pin assignments A–1 headset, spare part number 3–25 3–26 heat sink...
Page 264 Miscellaneous Doors/Covers components 3–18 spare part numbers 3–7 3–18 3–26 modem board removal 5–58 spare part number 3–7 3–30 5–58 modem cable 3–21 modem jack location 1–12 pin assignments A–5 modem, troubleshooting 2–28 network jack location 1–12 pin assignments A–4 network, troubleshooting 2–28 nonfunctioning device, troubleshooting 2–16...
Page 265 Index Quick Launch buttons 1–19 removal/replacement preliminaries 4–1 procedures 5–1 right-side components 1–8 1–10 RJ-11 jack location 1–12 pin assignments A–5 RJ-45 jack location 1–12 pin assignments A–4 RTC battery removal 5–20 spare part number 3–13 3–30 5–20 rubber feet locations 5–11 spare part numbers 3–9 3–36...
Page 266 thermal cover illustrated 3–19 location 1–25 removal 5–21 tools required 4–1 top components 1–18 1–23 top cover removal 5–50 spare part numbers 3–7 3–34 3–36 TouchPad board, spare part number 3–7 TouchPad cable, spare part number 3–7 transporting precautions 4–5 troubleshooting audio 2–23 Computer Setup 2–2...

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HP Compaq Presario,Presario V4000 Maintenance And Service Manual

1 Product Description

2 Troubleshooting

3 Illustrated Parts Catalog

4 Removal and Replacement Preliminaries

5 Removal and Replacement Procedures

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Troubleshooting

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