HP Compaq NC6400 Getting Started
Compaq notebook series
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Also See for Compaq NC6400:
- Maintenance and service manual (267 pages) ,
- Get started (61 pages) ,
- Quickspecs (48 pages)
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Summary of Contents for HP Compaq NC6400
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Page 1: Getting Started
Getting Started HP Compaq Notebook Series Document Part Number: 406846-001 May 2006 This guide explains how to set up your hardware and software, and begin using the computer in Microsoft Windows ® ®... - Page 2 Hewlett-Packard Company under license. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
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Page 3: Table Of Contents
1 First-time setup Identify required hardware ......1–1 Set up the computer ......1–3 Step 1: Insert the battery . - Page 4 Contents 3 Troubleshooting Troubleshooting resources ......3–1 Quick troubleshooting ......3–2 The computer is unable to start up.
- Page 5 C Backup and recovery Safeguard your data ......C–1 Back up the system......C–1 Back up specific files or folders .
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Page 7: First-Time Setup
1 First-time setup Identify required hardware To set up the computer for the first time, you will need the computer, AC adapter, power cord, and the primary battery. ✎ Components included with the computer may vary by region and by model. Getting Started 1–1... - Page 8 First-time setup Component Power cord HP Smart AC Adapter Primary battery ✎ Use only the included AC adapter or one approved for this computer. ✎ Unless you use dial-up networking, the modem cable is optional for setup. 1–2 Country-specific modem adapter...
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Page 9: Set Up The Computer
Set up the computer To set up the computer, you will 1. Insert the battery into the computer. 2. Connect the computer to external power. ✎ The battery begins to charge. 3. Turn on the computer. 4. Set up the software. 5. -
Page 10: Step 1: Insert The Battery
First-time setup Step 1: Insert the battery To insert a primary battery: 1. Turn the computer upside down on a flat surface, with the battery bay toward you. 2. Slide the battery 1 into the battery bay until it is seated. The battery release latch 2 automatically locks the battery into place. -
Page 11: Step 2: Connect The Computer To External Power
Step 2: Connect the computer to external power ✎ Power cords and AC outlets vary in appearance by region and country. To connect the computer to external AC power: 1. Plug the AC adapter into the power connector 1 on the computer. - Page 12 First-time setup When the computer receives AC power, the battery begins to charge and the battery light (on the front of the computer) is turned on. When the battery is fully charged, the battery light is turned off. Leave the computer connected to external power until the battery is fully charged and the battery light is turned off.
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Page 13: Step 3: Turn On The Computer
First-time setup Step 3: Turn on the computer To open the computer: 1. Slide the display release latch 1 to the right to release the display. 2. Raise the display 2. Getting Started 1–7... - Page 14 First-time setup 3. Press the power button 1. The power light next to the power button 2 and the power light on the front of the computer 3 are turned on, and you are prompted to begin software setup. 1–8 Getting Started...
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Page 15: Step 4: Set Up The Software
Step 4: Set up the software After the computer is turned on, it will go through a brief software setup. Follow the on-screen instructions to set up the software. Note the following: After you respond to the setup prompt, you must complete ■... -
Page 16: Step 5: Create Recovery Discs (Recommended)
(recommended) After setting up the computer for the first time, you can create a set of recovery discs of your full factory image using HP Backup and Recovery Manager. The recovery discs are used to start up (boot) the computer and restore the operating system and software applications to factory settings in case of system failure or instability. -
Page 17: Next Steps
Install additional hardware and software Identify and install hardware To see a list of hardware installed on the computer: 1. Select Start > My Computer. 2. In the left pane of the System Tasks window, select View system information. 3. Select Hardware tab > Device Manager. You can also add hardware or modify your device configurations using Device Manager. -
Page 18: Locate And Install Software
Next steps Locate and install software The computer includes software that may be Preinstalled on your hard drive. To see a list of the ■ ready-to-use software preinstalled on the computer: 1. Click Start > All Programs. 2. Double-click the program you want to open. Provided on a CD or DVD. -
Page 19: Protect The Computer
For more information about computer viruses, type Search field in the Help and Support Center. Protect your system files The HP Backup and Recovery Manager provides several ways to back up the system and to recover optimal system functionality. Refer to Appendix C, information. -
Page 20: Protect Your Privacy
Next steps Protect your privacy When you use the computer for e-mail, network, or Internet access, it is possible for unauthorized persons to obtain information about you or the computer. To optimize the privacy protection features included with the computer: Keep the operating system and software updated. -
Page 21: Use The Computer Safely
The Safety and Comfort Guide also provides important electrical and mechanical safety information. This guide is available on the Web at http://www.hp.com/ergo the Help and Support Center, select Start > Help and Support > User Guides. - Page 22 AC adapter or battery provided by HP, or a compatible AC adapter or battery purchased as an accessory from HP should be used with the computer. For more safety and regulatory information, and for battery disposal information, refer to Regulatory, Safety, and Environmental Notices located in the Help and Support Center.
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Page 23: Connect To A Computer Network
✎ The computer display must be open before you can connect to a wireless network. For information on connecting to a WWAN, refer to the HP Broadband Wireless Getting Started guide, included with the computer. If the computer has a Bluetooth device, you can create a personal... -
Page 24: Update Your Software
Next steps Update your software Most software, including the operating system, is updated frequently by the manufacturer or provider. Important updates to the software included with the computer may have been released since the computer left the factory. Some updates may affect the way the computer responds to optional software or external devices. -
Page 25: Turn Off The Computer Correctly
Turn off the computer correctly Whenever possible, turn off the computer by using the standard shutdown procedure: 1. Save your work and close all open applications. 2. Shut down the computer through the operating system by selecting Start > Turn Off Computer > Turn Off. ✎... -
Page 27: Troubleshooting
Troubleshooting resources If you experience computer problems, follow the troubleshooting steps below: 1. Refer to 2. Access additional information about the computer and Web site links through the Help and Support Center. Select Start > Help and Support. ✎ Although many checkup and repair tools require an Internet connection, other tools can help you fix a problem when the computer is offline. -
Page 28: Quick Troubleshooting
Troubleshooting Quick troubleshooting The computer is unable to start up To turn on the computer, press the power button. When the computer is turned on, the power light is turned on. If the computer and the power light are not turned on when you press the power button, adequate power may not be available to the computer. -
Page 29: The Computer Screen Is Blank
The computer screen is blank If the computer is on but the screen is blank, the computer may be in standby or hibernation, may not be set to display the image on the computer screen, or the display switch may not be functioning properly. -
Page 30: Software Is Functioning Abnormally
Troubleshooting Software is functioning abnormally If the software becomes unresponsive or responds abnormally: Restart the computer: ■ In Windows XP Home, select Start > Turn Off ❏ Computer > Restart. In Windows XP Professional, select Start > Turn Off ❏ Computer >... -
Page 31: The Computer Is Turned On But Not Responding
The computer is turned on but not responding If the computer is turned on, but not responding to software or keyboard commands, turn off the computer by using the standard shutdown procedure: 1. Save your work and close all open applications. 2. -
Page 32: The Computer Is Unusually Warm
Troubleshooting The computer is unusually warm It is normal for the computer to feel warm to the touch while it is in use. But if the computer feels unusually warm, it may be overheating because a vent is blocked. If you suspect that the computer is overheating, allow the computer to cool to room temperature. -
Page 33: An External Device Is Not Working
An external device is not working If an external device does not function as expected: Turn on the device as instructed in the device user guide. ■ Some devices may not be powered by the computer, and must be turned on before the computer is turned on. Be sure that ■... -
Page 34: The Home Wireless Network Connection Is
✎ For information on setting up a home wireless network connection, visit (English only). ✎ For information on connecting to a WWAN, refer to the HP Broadband Wireless Getting Started guide, included with the computer. 3–8 http://www.hp.com/go/techcenter/wireless Getting Started... -
Page 35: Help And Support Center
Help and Support Center If the preceding questions and solutions did not address your problem, access the Help and Support Center by selecting Start > Help and Support. In addition to providing information about your operating system, the Help and Support Center provides Information about the computer, such as model and serial ■... -
Page 36: Customer Care
The service tag label is on the bottom of the computer. ❏ To display the service tag information on the computer ❏ screen, select Start > Help and Support > My HP Computer. Date the computer was purchased. ■ Conditions under which the problem occurred. -
Page 37: Contact Customer Care By E-Mail Or Telephone
Contact Customer Care by e-mail or telephone If the computer is connected to the Internet, select Start > Help and Support to get help by e-mail or to access the Customer Care telephone numbers. Getting Started Troubleshooting 3–11... -
Page 39: Notebook Tour
A Notebook tour ✎ Components included with the computer may vary by region and model. The illustrations in this appendix identify the standard features included on most computer models. Getting Started A–1... -
Page 40: Top Components
Notebook tour Top components Component Power light Power button Info Center button Wireless button Presentation button Caps lock light A–2 Num lock light Volume mute button Volume down button Volume up button Fingerprint reader Getting Started... -
Page 41: Keys
Keys Component Windows logo key Getting Started Windows applications key Embedded numeric keypad Function keys Notebook tour A–3... -
Page 42: Pointing Devices
Notebook tour Pointing devices Component Pointing stick Left pointing stick button TouchPad A–4 Left TouchPad button Right TouchPad button Right pointing stick button Getting Started... -
Page 43: Front Components
Front components Component Display release latch Wireless light Power light Battery light Getting Started Drive light Speakers Infrared Port Digital Media Slot Notebook tour A–5... -
Page 44: Rear Components
Notebook tour Rear components Component Security cable slot Power connector Right-side components Component Smart card reader Optical drive USB port A–6 S-Video-out jack External monitor port RJ-45 (network) jack RJ-11 (modem) jack Getting Started... -
Page 45: Left-Side Components
Left-side components Component Vent USB ports (2) Audio-in (microphone) jack Getting Started Audio-out (headphone) jack PC Card Slot Notebook tour A–7... -
Page 46: Bottom Components
Notebook tour Bottom components Component Bluetooth compartment Vents (4) Mini Card compartment Primary battery release latches (2) Primary battery bay A–8 Docking connector Accessory battery connector Expansion memory module compartment Hard drive bay Getting Started... -
Page 47: Display Components
Display components Component Internal display switch WLAN antennae Getting Started WWAN antenna Notebook tour A–9... -
Page 49: B Connect To The Internet From Your Home
Connect to the Internet from The computer includes hardware and software that allows you to connect to the Internet. Before you can access the Internet, you must Choose an Internet Service Provider (ISP). ■ Choose the type of Internet connection you want, such as ■... -
Page 50: Use The New Connection Wizard
Connect to the Internet from your home Use the New Connection Wizard You can use the New Connection Wizard to connect to the Internet If you already have an account with an ISP. ■ If you have a disc from an ISP. ■... -
Page 51: Choose The Type Of Internet Connection
(purchased separately). To learn about setting up wireless access, visit http://www.hp.com/go/techcenter/wireless about connecting to a WWAN, refer to the HP Broadband Wireless Getting Started guide, included with the computer. Dial-up: You can access the Internet by dialing in to a service ■... -
Page 53: C Backup And Recovery
✎ HP installed drivers, utilities, and applications can be copied to a CD or to a DVD using the HP Backup and Recovery Manager. Safeguard your data Software or devices added to the computer can cause your system to become unstable. -
Page 54: Back Up Specific Files Or Folders
To back up specific files or folders: 1. Select Start > All Programs > HP Backup and Recovery > HP Backup and Recovery Manager. The HP Backup and Recovery Manager opens. -
Page 55: Back Up The Entire System
To back up the entire system: 1. Select Start > All Programs > HP Backup and Recovery > HP Backup and Recovery Manager. The HP Backup and Recovery Manager opens. -
Page 56: Back Up Modifications Made To The System
Subsequent recovery points make a copy of changes made after that time. HP recommends that you create recovery points Before you add or extensively modify software or hardware. ■ Periodically, whenever the system is performing optimally. -
Page 57: Schedule Backups
To create and schedule a system recovery point: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. The HP Backup and Recovery manager opens. 2. Click Expert Mode. 3. Click Create or manage your recovery points, and then click Next. -
Page 58: Recover The System
Backup and recovery Recover the system HP Backup and Recovery Manager analyzes the hard drive and creates a dedicated hard drive recovery partition on the hard drive large enough to store a copy of the full factory image. You choose whether you want to store that copy on the recovery partition, on another drive, or on external recovery discs. -
Page 59: Create Recovery Discs (Recommended
Create recovery discs (recommended) After setting up the computer for the first time, you can create a set of recovery discs of your full factory image using HP Backup and Recovery Manager. The recovery discs are used to start up... - Page 60 Backup and recovery To create a set of recovery discs: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. The HP Backup and Recovery Manager opens. 2. Click Next. 3. Click Create recovery CDs and DVDs to recover the system (recommended).
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Page 61: Perform A Recovery
Start the full system recovery from either the Start button or 1. From the Start menu: a. Select Start > All Programs > HP Backup and Recovery > HP Backup and Recovery Manager. The HP Backup and Recovery Manager opens. - Page 62 Backup and recovery 2. Choose one of the following options: Recover PC to a specific point in time: Allows you to ❏ recover from a previous recovery point. ❏ Recover PC’s original factory installation and backup data: Backs up your information and then performs a full system recovery.
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Page 63: Operating Environment
The following sections provide information on the computer operating environment specifications and power specifications. Operating environment The operating environment information in the following table may be helpful if you plan to use or transport the computer in extreme environments. Factor Temperature Operating (not writing to optical disc) Operating (writing to optical disc) -
Page 64: Rated Input Power
DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this HP computer. The computer is capable of accepting DC power within the following specifications. - Page 65 AC adapter connecting 1–5 identifying 1–2 altitude specifications D–1 antennae WLAN A–9 WWAN A–9 antivirus software 3–4 audio-out (headphone) jack, identifying A–7 battery charging 1–6 indentifying 1–2 inserting 1–4 battery bay, identifying A–8 battery light identifying A–5 on, off 1–6 battery release latch A–8 bays battery A–8...
- Page 66 A–3 function keys, identifying A–3 hard drive bay, identifying A–8 Help and Support Center 3–9 hibernation 3–3 HP Smart AC adapter 1–2 humidity specifications D–1 identifying compartment A–8 IEC 60950 compliance 2–6 image, switching among display devices 3–3 Info Center button, identifying A–2...
- Page 67 keys embedded numeric keypad A–3 A–3 A–3 function A–3 Windows applications A–3 Windows logo A–3 labels, service tag 3–10 LAN (local area network) 2–7 latches battery release A–8 display release A–5 left pointing stick button, identifying A–4 left TouchPad button, identifying A–4 lights battery 1–6...
- Page 68 Index power lights identifying A–2 on, off 1–8 power lights, identifying A–5 power surge 2–4 Presentation button, identifying A–2 printer 3–7 Product Id 3–10 rated input power specifications D–2 registration number, operating system 3–10 regulatory information notices 2–6 Regulatory, Safety, and Envi- ronmental Notices 2–6 right pointing stick button, identifying A–4...
- Page 69 software problems 3–4 virus problems 3–4 wireless network problems 3–8 turn off computer 2–9 turn on computer 1–7 update, software 2–8 USB ports, identifying A–6 A–7 user guides 2–8 vents identifying A–7 keeping free from obstructions 3–6 viruses antivirus software 2–3 computer 3–4 volume down button, identifying A–2...
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