Related Manuals for ICT Protege PRT-ENTR-17
Summary of Contents for ICT Protege PRT-ENTR-17
- Page 1 PRT-ENTR-17 Protege Vandal Resistant Touchscreen Entry Station Installation Manual...
- Page 2 The specifications and descriptions of products and services contained in this document were correct at the time of printing. Integrated Control Technology Limited reserves the right to change specifications or withdraw products without notice. No part of this document may be reproduced, photocopied, or transmitted in any form or by any means (electronic or mechanical), for any purpose, without the express written permission of Integrated Control Technology Limited.
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Page 3: Table Of Contents
Contents Introduction Supported Protocols SIP Servers Connections Connection Terminals Installation Wiring Ethernet Connection Power Requirements 12V DC 4A Power Supply Power over Ethernet (PoE) Output Connection Mounting and Installation Mechanical Diagram Face Plate Removal Surface Mounting Flush Mounting Postal Lock Installation Postal Lock Connection Hardware Configuration Power On Sequence... - Page 4 Time and Date Operators Changing the Admin Password Creating New Operators Standalone Functionality Directory Directory CSV Import / Export Output Control Configuring Output Operation Programming Lock Codes Viewing the Camera Feed Protege GX Integration Protege GX Integration Prerequisites Protege GX Directory Integration Configuring the Entry Station's SOAP Settings Protege GX Custom Field Programming Adding Protege GX Users to the Directory...
- Page 5 Protege WX Camera Integration Technical Specifications New Zealand and Australia European Standards FCC Compliance Statements Industry Canada Statement Disclaimer and Warranty PRT-ENTR-17 | Protege Vandal Resistant Touchscreen Entry Station | Installation Manual...
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Page 6: Introduction
Introduction Tough, durable and extremely robust, the Protege Vandal Resistant Touchscreen Entry Station is the ideal solution for creating an outstanding user experience. The 17” touchscreen entry station is designed to be the first thing people notice as they approach the building, and their gateway for gaining access. The entry station provides an intuitive interface for visitors to communicate with tenants, building management or a concierge, and connects guest to off-site locations such as corporate housing owners. -
Page 7: Supported Protocols
Supported Protocols The entry station supports the following protocols: ⦁ DHCP Client ⦁ ⦁ Audio Encodings: ⦁ PCMU (G.711 mu-law) PCMA (G.711 A-law) SIP Servers The entry station supports SIP servers that comply with SIP protocol standards including Asterisk and 3CX. PRT-ENTR-17 | Protege Vandal Resistant Touchscreen Entry Station | Installation Manual... -
Page 8: Connections
Connections Connection Terminals The entry station has two connection terminals. ⦁ The ethernet connector provides network connectivity. ⦁ The 9-Pin expansion connector provides a 12V DC power connection, postal lock input, and a programmable output connection. 9-PIN Expansion Ethernet Connector Power Connector Installation Wiring The entry station is supplied with a 9-Pin expansion cable. -
Page 9: Ethernet Connection
Ethernet Connection Ethernet connection allows installations to either use a dedicated Protege network (recommended for installations with multiple entry stations), or simply connect the entry station to the building's existing network. Ethernet Switch Entry Station PRT-ENTR-17 | Protege Vandal Resistant Touchscreen Entry Station | Installation Manual... -
Page 10: Power Requirements
Power Requirements Specific power requirements must be met for the entry station to function correctly. If these are not met there is a risk of damaging the unit or encountering performance issues. Power requirements are listed in the Technical Specifications (see page 49). -
Page 11: Power Over Ethernet (Poe)
Power over Ethernet (PoE) This must ONLY be installed with the supplied PoE injector (POE61W-560DG) and PoE splitter (POE45-120-R). White: Positive Red: 12VDC Black: Negative Black: 0V GND Mains Input Ethernet Switch PoE Injector PoE Splitter Entry Station Ethernet Connection ⦁... -
Page 12: Mounting And Installation
Mounting and Installation Before mounting, ensure that the screen of the entry station is in a position where it is not exposed to direct sunlight. Correct positioning is essential to prevent the display from overheating. If it is not possible to install the entry station facing the required direction, a sun cover must be used to reduce potential operating issues. -
Page 13: Mechanical Diagram
Mechanical Diagram Camera Touch screen Speakers and Microphone PRT-ENTR-17 | Protege Vandal Resistant Touchscreen Entry Station | Installation Manual... -
Page 14: Face Plate Removal
Face Plate Removal You must first remove the front face plate from the entry station to access the back plate for mounting. To remove the front face plate, carefully insert both of the provided tools through the outer speaker holes and push them all the way in to release the front section, then lift the cover out from the bottom. -
Page 15: Surface Mounting
Surface Mounting The below diagrams indicate the dimensions of the surface mount enclosure and back plate, for use when mounting the entry station directly onto a wall or flat surface. Surface Mount Enclosure 67.36mm / 2.65” 424.49mm / 16.7” 338.92mm / 13.34” PRT-ENTR-17 | Protege Vandal Resistant Touchscreen Entry Station | Installation Manual... - Page 16 Surface Mount Back Plate 420mm / 16.5” 30mm / 30mm / 1.18” 180mm / 7” 180mm / 7” 1.18” 8mm / 0.3” 112mm / 4.4” 154mm / 6.06” 70mm / 2.75” 280mm / 11” 70mm / 2.75” PRT-ENTR-17 | Protege Vandal Resistant Touchscreen Entry Station | Installation Manual...
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Page 17: Flush Mounting
Flush Mounting The below diagrams indicate the dimensions of the flush mount enclosure and back box, for use when mounting the entry station into a wall cavity so that the front plate is flush with the wall. Flush Mount Enclosure 498mm / 19.6”... - Page 18 Flush Mount Back Box 498mm / 19.6” 27mm / 38.5mm / 1.06” 1.51” 6.5mm / 0.25” 100mm / 3.9” Cable Entry Point 162mm / 6.37” 370mm / 14.57” 424mm / 16.7” PRT-ENTR-17 | Protege Vandal Resistant Touchscreen Entry Station | Installation Manual...
- Page 19 Flush Mount Rough-In Box The below diagrams indicate the dimensions of the optional flush mount rough-in box, available for use when building a cavity in place for the entry station during construction. 31.82 31.82 98.00 31.99 31.99 432.00 PRT-ENTR-17 | Protege Vandal Resistant Touchscreen Entry Station | Installation Manual...
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Page 20: Postal Lock Installation
Postal Lock Installation The supplied postal lock brackets enable you to fit compatible postal locks, as indicated by the diagram below. USPS Master Locks USPS Mailbox Locks PRT-ENTR-17 | Protege Vandal Resistant Touchscreen Entry Station | Installation Manual... -
Page 21: Postal Lock Connection
Postal Lock Connection A postal lock and contact switch must be obtained from a suitable supplier, as these are not supplied. The supplied postal lock brackets are compatible with standard USPS Master locks and USPS Mailbox locks only. Postal lock connection is possible using the supplied postal lock brackets only. The locking mechanism needs to be mounted onto the appropriate mounting bracket. -
Page 22: Hardware Configuration
Hardware Configuration Power On Sequence The entry station takes approximately 60 seconds to boot after power has been supplied. Once booted, the screen displays the customizable graphics page. Defaulting the Entry Station The entry station can be set back to its factory default settings using the following procedure: Reboot the entry station by removing and reapplying power. -
Page 23: Programming The Entry Station
Programming the Entry Station This section describes the available settings, functions and features of the entry station and how to configure them through the web interface. Entry Station Web Interface The web interface provides access to the functions required for configuration and deployment of the entry station, either for integration with a Protege system or for standalone operation. -
Page 24: Home Page
The RTP Timeout defines (in seconds) how long the entry station will wait before ending a call if it does not detect any incoming audio. When Hangup on DTMF is enabled, the entry station automatically hangs up when is pressed during a call. -
Page 25: Device Settings
Device Settings From the Device Settings menu, you can configure the entry station's network settings. Network Configuration This tab allows you to edit the IP address and other connection settings of the entry station. Programming the IP address, subnet mask, and default gateway requires knowledge of the network and subnet that the system is connected to. -
Page 26: Display Settings
Display Settings From the Display Settings tab you can change the background image that appears on the home page, and select the name display format for the directory. To change the Background Image, click Change and click Choose File to browse to the image, then click OK. To use the default background image, click Reset to Default. -
Page 27: Operators
Click Apply PC Time and Date Now to set the current time and date using your PC time and date. This option should only be used when your PC is operating in the same time zone as the entry station. Operators Operators are accounts used to log in to the entry station's web interface. -
Page 28: Standalone Functionality
Standalone Functionality Integration with Protege GX or Protege WX overrides any standalone programming. Directory In standalone mode, VoIP users can be created and edited in the directory via the web interface to allow visitors to search for an apartment number or call an extension from the entry station. First Name: The first name of the user displayed in the onscreen directory. -
Page 29: Programming Lock Codes
In Bistable mode, the lock toggles between activated and deactivated each time a user enters a valid lock code. In Monostable mode, the lock activates for a set period each time a user enters a valid lock code, defined by the Switch-On Duration. The Switch-On Duration option defines the lock activation time (from 1-120 seconds). -
Page 30: Protege Gx Integration
1.12.157 or higher. One Protege GX Client License (PRT-GX-CLNT) is required for each entry station that is integrated with ⦁ Protege GX. Please contact ICT if you require additional client licenses. PRT-ENTR-17 | Protege Vandal Resistant Touchscreen Entry Station | Installation Manual... -
Page 31: Protege Gx Directory Integration
Protege GX Directory Integration The entry station's directory is populated from Protege GX user records using the Protege GX SOAP Service. Custom fields must be created in Protege GX to store additional user information specific to the entry station directory. Configuring the Entry Station's SOAP Settings The entry station must first be configured to communicate with the Protege GX SOAP Service. -
Page 32: Adding Protege Gx Users To The Directory
Navigate to Users | Custom Fields. Click Add. Enter Room in the Name field. Set the Tab to Directory. Set the Field Type to Text. Click Save. Extension Custom Field This creates the field that will be used to record the user's contact extension. Click Add. -
Page 33: Custom Entry Station Directories
Custom Entry Station Directories Each entry station can be configured to display a specific directory. This can be helpful where a site has multiple buildings or areas that each require their own unique directory. Record groups and security levels are used to specify which users appear on each directory list, and operator roles determine which directory is displayed on each entry station. - Page 34 Click Save. Assign this record group to all users that are to be displayed in this directory list. Directory Security Levels As with record groups, a security level must be created for each unique directory listing. While this may vary depending on your site configuration, a corresponding security level should typically be added for each directory record group that was created.
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Page 35: Protege Gx Module Integration
Protege GX Module Integration When the entry station is connected to your Protege GX system network, you can program the entry station to activate controllable devices, such as doors, elevator floors, lighting and climate control. Users can then enter the PIN assigned to them in Protege GX, either into the numeric keypad of the touchscreen or into their phone during a call with the entry station, to activate the programmed functions. - Page 36 Configure the Entry Station Settings Open the entry station's web interface by entering the IP address into your web browser address bar. Log in using your operator login details. Navigate to Device Settings | General. In the Controller section, set the Con IP Address to the IP address of the controller you want to connect the entry station to.
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Page 37: Elevator Control
Create a Menu Group Navigate to Groups | Menu Groups and click Add. Enter a Name for the menu group. In the Settings section, ensure that the User (2) option is enabled. In the Keypad Groups section, add the keypad group containing the entry station's keypad record. Click Save. - Page 38 Prerequisites The following instructions outline how to integrate floor access control in Protege GX with the entry station. Ensure that all prerequisites (see page 30) have been met before proceeding, including all required elevator programming as appropriate for your elevator integration. Linking an Elevator Car to the Entry Station The entry station can be linked to an elevator car by using the elevator control configured in Protege GX and assigning the appropriate access levels to the users listed in the directory.
- Page 39 Create the Intercom Service An intercom service is required to manage requests for floor control access between the entry station and the Protege GX controller. Navigate to Programming | Services and click Add. Enter Entry Station Intercom Service as the Name to identify the intercom service. In the Type section, set the Service Type to Intercom.
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Page 40: Protege Gx Camera Integration
Protege GX Camera Integration Protege GX supports the monitoring of the entry station camera as a streaming MJPEG video feed. Navigate to Monitoring | Setup | Cameras and click Add. Set the Type to H.264 & Motion JPEG Stream Camera. Enter the URL for the camera's image stream: http://<IP_ADDRESS>:8080/video. -
Page 41: Calling A Protege Gx Workstation
Calling a Protege GX Workstation Protege GX workstations can be configured to act as a SIP client so that operators are able to answer calls from the entry station. Each workstation must be registered with an extension in the SIP server. Navigate to Events | Workstations and click Add to create a SIP client workstation. -
Page 42: Troubleshooting
Troubleshooting The most common issues experienced with entry station integration are related to user and directory synchronization with Protege GX. The following are the key troubleshooting recommendations. ⦁ Confirm that the entry station's SOAP Settings (see page 31) are correct, particularly the SOAP Server Address and operator Username. -
Page 43: Protege Wx Integration
Protege WX Integration Protege WX integration with the entry station provides basic user integration with directory access, or system module integration including extended monitoring, access control and building management functionality. Directory Integration Directory integration enables the use of Protege WX directory user records. Directory listings automatically synchronize and display on the entry station, and can be accessed from the touchscreen to call tenants listed in the directory. -
Page 44: Protege Wx Directory Integration
Protege WX Directory Integration The touch screen's directory is populated with Protege WX users by using the controller's IP address to connect to the Protege WX system and retrieve user records. Configuring the Entry Station's SOAP Settings The entry station must first be configured to communicate with the Protege WX controller. Log in to the entry station's web interface. -
Page 45: Protege Wx Module Integration
Protege WX Module Integration When the entry station is connected to your Protege WX system network, you can program the entry station to activate controllable devices, such as doors, lighting and climate control. Users can then enter their PIN, either into the numeric keypad of the touchscreen or into their phone during a call with the entry station, to activate the programmed functions. -
Page 46: Linking A Door To The Entry Station
When connecting to a Protege WX controller running firmware version 4.00.409 or higher, port 9450 is disabled by default. For the entry station to communicate with the controller, enable this port by adding the command EnableModuleUDP = true to the Commands section, in System | Settings | General. Set the Address to a currently unassigned keypad physical address number. -
Page 47: Protege Wx Postal Lock Configuration
Configure the Keypad Door Control Navigate to Expanders | Keypads and select the entry station's keypad record. Select the Configuration tab. In the Door connected to keypad field, select the door you want to control with the entry station. In the Options 1 tab, enable the Function Key Unlocks Door When Logged In (REX) option. This configures the keypad to grant access with entry of a valid PIN, using either onscreen login or phone. -
Page 48: Protege Wx Camera Integration
Protege WX Camera Integration Protege WX supports the monitoring of the entry station camera as a streaming MJPEG video feed. Navigate to Programming | Cameras and click Add. Enter the Name of the entry station camera. Select the Door that the entry station camera is associated with. In the Manual Configuration section enter the Streaming MJPG URL for the MJPEG video stream: http://<IP_ ADDRESS>:8080/video. -
Page 49: Technical Specifications
Technical Specifications The following specifications are important and vital to the correct operation of this product. Failure to adhere to the specifications will result in any warranty or guarantee that was provided becoming null and void. Ordering Information Surface Mount Model Flush Mount Model Entry Station Models PRT-ENTR-17-SFC... - Page 50 5.5kg (12.1lb) Integrated Control Technology continually strives to increase the performance of its products. As a result these specifications may change without notice. We recommend consulting our website (www.ict.co) for the latest documentation and product information. PRT-ENTR-17 | Protege Vandal Resistant Touchscreen Entry Station | Installation Manual...
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Page 51: New Zealand And Australia
New Zealand and Australia General Product Statement The RCM compliance label indicates that the supplier of the device asserts that it complies with all applicable standards. PRT-ENTR-17 | Protege Vandal Resistant Touchscreen Entry Station | Installation Manual... -
Page 52: European Standards
European Standards CE Statement Conforms where applicable to European Union (EU) Low Voltage Directive (LVD) 2014/35/EU, Electromagnetic Compatibility (EMC) Directive 2014/30/EU, Radio Equipment Directive (RED)2014/53/EU and RoHS Recast (RoHS2) Directive: 2011/65/EU + Amendment Directive (EU) 2015/863. This equipment complies with the rules, of the Official Journal of the European Union, for governing the Self Declaration of the CE Marking for the European Union as specified in the above directive(s). -
Page 53: Fcc Compliance Statements
FCC Compliance Statements FCC Rules and Regulations CFR 47, Part 15, Subpart A This equipment complies with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. Operation is subject to the following two conditions: This device may not cause harmful interference. -
Page 54: Industry Canada Statement
Industry Canada Statement ICES-003 This is a Class A digital device that meets all requirements of the Canadian Interference Causing Equipment Regulations. CAN ICES-3 (A)/NMB-3 (A) PRT-ENTR-17 | Protege Vandal Resistant Touchscreen Entry Station | Installation Manual... -
Page 55: Disclaimer And Warranty
Integrated Control Technology Ltd nor its employees shall be liable under any circumstances to any party in respect of decisions or actions they may make as a result of using this information. In accordance with the ICT policy of enhanced development, design and specifications are subject to change without notice. - Page 56 In accordance with the ICT policy of enhanced development, design and specifications are subject to change without notice.
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