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Troubleshooting
Related Manuals for Obvius AcquiSuite A8810-0
Summary of Contents for Obvius AcquiSuite A8810-0
- Page 1 AcquiSuite EMB – Data Acquisition Server Obvius, LLC Installation and Operation Manual Model A8810 Date Jan 15, 2013 Page 1 A8810 AcquiSuite – Data Acquisition Server PowerMeterStore 1.800.561.8187 www. Shop for Power Metering products online at:...
- Page 2 Obvius's authorized facilities; (4) has not been sold subject to other warranty terms specified at the time of sale; and (5) is still owned by the original purchaser. This warranty provides specific legal rights that may be varied by state law. Obvius's products are not designed for life or safety applications.
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Page 3: Table Of Contents
Table of Contents Overview........................................4 Installation Checklist..................................... 4 Markings and Symbols:....................................4 Hardware Overview....................................... 5 A8810 Features and Specifications................................5 Electrical Connections..................................... 6 Hardware Installation....................................6 Basic Network Configuration..................................8 Laptop/Computer Setup................................... 9 AcquiSuite Administration Overview................................11 Security........................................12 Modbus........................................12 Modbus Device List.................................... -
Page 4: Overview
Overview The AcquiSuite™ data acquisition system is designed to allow owners and managers of commercial and industrial facilities with a cost-effective means of gathering crucial information in a timely manner. To meet these requirements, the AcquiSuite™ system provides the installer with all the tools necessary to install and configure the hardware and software with a minimum of time and investment. -
Page 5: Hardware Overview
Hardware Overview A8810 Features and Specifications Processor Arm9 embedded CPU Operating System Linux 2.6 Memory 32 MB ram, 16 MB flash Ethernet, Modbus TX/RX, power, alarm Console 2 x 16 character LCD, two pushbuttons RJ45 10/100 Ethernet, full half duplex, auto polarity Protocols Modbus/RTU, Modbus/TCP, TCP/IP, PPP, HTTP/HTML, FTP, NTP, XML, SNMP-Trap Power Supply... -
Page 6: Electrical Connections
Electrical Connections Hardware Installation Step 1 - Unpack materials: Remove all materials from shipping box and verify all required components are available Step 2 - Mount the AcquiSuite on the wall, panel or other appropriate location. Step 3 (optional) - Connect the Modbus network loop as shown in the wiring diagram. Follow the manufacturer’s instructions for installing and powering the Modbus devices. - Page 7 installer to provide the required 24VDC. After power is applied, the green “Alive” light in the upper right of the AcquiSuite should come on and the LCD display will display a series of diagnostic screens ending with the following message on the LCD display (this boot sequence may require up to 20 seconds to complete): AcquiSuite Ready 192.168.40.50...
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Page 8: Basic Network Configuration
(Note: A “device” is the Modbus connected device, not necessarily the sensor. For example, an A8332-8F2D I/O module with 8 sensors connected is only one modbus device, not eight) For further information on the LCD console, please review the console section of this manual. E. -
Page 9: Laptop/Computer Setup
C. Press the select button again to see the IP address menu: [IP Address] 192.168.40.50 D. At this point, the cursor on the display will be blinking on the first number in the IP address on the second line. E. To change the number, press the menu (top) button and the display will cycle through the digits 0-9 as well as “.”. - Page 10 If the Laptop is to be attached to an existing LAN, obtain a static IP address (or use DHCP addressing) from the network administrator. Static IP Address for the laptop DHCP Direct Connection to Laptop Specify an IP address Obtain an IP address automatically. IP Address: 192.168.40.1 IP address: ___.___.___.___ (All other required settings are assigned...
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Page 11: Acquisuite Administration Overview
If you have an in-house data collection service, you should enter the address of your data server in this field. Obvius also provides a service called Building Manager Online that can collect and report data for you. If you are using the BMO service, the target address to upload data should be set to http://www.buildingmanageronline.com/upload.php... -
Page 12: Security
Use the System/Firmware update page to check for newer versions of the firmware. The Obvius.com website faq also has a list of supported Modbus devices. Modbus devices that are not supported by built in drivers may be configured using the Modbus Framework feature in the AcquiSuite. -
Page 13: Device List Options
Device List Options At the top of the Modbus device list page, there are several display options that control the sorting of the device list. Tree display: Click this icon to organize the list by showing each ModHopper, and the devices attached to each one. List display: (default) Show the list of Modbus devices sorted by the Modbus address number. -
Page 14: Device Details
Device Details. The device detail page will show a list of all the meter data points, alarm settings and console options. The data point names for most devices are automatically entered. Some devices such as the A8332-8F2D io module have generic inputs, and will be labeled as “Input #1”. -
Page 15: Manual Device Add Options
Manual Device Add Options Modbus devices may be added manually by clicking on the “add” link on the bottom of the Modbus device list page. This option is intended for use when adding devices to the configuration profile prior to installing the physical hardware, or configuring Modbus/TCP devices that will not automatically populate in the Modbus device list. -
Page 16: Troubleshooting Modbus Devices
Verify the + (red), - (black), and Shield connections are correct on all connections. Look for any connection in the ● middle of the loop that may have the wires reversed, or shorted together. Check the Modbus faq on the obvius.com website for further details on wiring a Modbus serial connection. -
Page 17: Alarm Setup
different baud rates. Modbus devices default to a baud rate of 9600. Note: Modbus device manufacturers usually do not 'officially' support this configuration, however we have not seen any problems with this in any of the Modbus devices we provide drivers for. Most Modbus devices simply ignore packets received at the wrong baud rate. If you are experiencing Modbus communications problems, you should set the baud rate to a fixed 9600 before troubleshooting. -
Page 18: Modbus Framework
two or three email addresses in the fields provided for the recipient addresses. Modbus Framework The Modbus Framework feature is a tool to allow the AcquiSuite to read data from any Modbus device by creating a template in the Modbus Framework editor. The template describes the Modbus register read commands, and the conversion required for each data point that is to be read. -
Page 19: Networking
Networking Network Status This page displays the current status of the AcquiSuite network connections. Several interfaces may be shown if both Ethernet and ppp dialin/dialout are active at the same time. Each interface will report the ip address, number of packets sent and received, and other details specific to the interface. -
Page 20: System Options
Windows domain servers can also provide NTP. If possible use NTP as it is a more robust protocol. Time Server: Specify the dns name or ip address of your time server. The default “time.obvius.com” can be used if the AcquiSuite has a connection to the Internet. The AcquiSuite will attempt to synchronize time with the time server every time an upload session. -
Page 21: System Logs
The AcquiSuite can upgrade its own firmware using the firmware update page. The AcquiSuite must have an Internet connection to communicate with the Obvius.com website for firmware updates. If a LAN connection is present and configured, it will be used by default. -
Page 22: Diagnostics
The Linux operating system. When clicking on the Upgrade button, the AcquiSuite will again contact the obvius.com website and download the requested firmware image file. The AcquiSuite will take a few seconds to verify the file checksum and prompt you with an “Install”... -
Page 23: Lcd Console
Note in the last section where SUCCESS is indicated. The failure is due to the password not being correct. LCD Console The AcquiSuite has an LCD console and two push buttons labeled “menu” and “select”. These can be used to configure some of the basic features of the AcquiSuite. -
Page 24: Log File Data
The Enable Console feature will provide a shell prompt on the serial port for remote diagnostics. This is intended to be used by Obvius technical support only. The Reset Configuration option will remove all the user settings, data, and passwords that have been configured and will return the AcquiSuite to the factory default settings. - Page 25 a 4A4P-M IO Module. '2002-01-31 18:30:00',0,0,0,-0.00,89.29,39.05,49.11,0,0,0,0 '2002-01-31 18:35:00',0,0,0x02,-0.01,104.24,39.05,49.11,0,0,0,0 '2002-01-31 18:40:00',0,0,0,,87.82,39.05,49.11,0,0,0,0 '2002-01-31 18:45:00',139,,,,,,,,,, In this example, the first line shows a regular log entry. The second line shows a high range alarm for data point 2. The third column shows point 1 as invalid, and the fourth line shows the Modbus device is not responding. Notice the following columns are shown.
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Page 26: Log Storage Capacity
15 minute log cycle. Changing the number of meters, the type of log data, or the log cycle period will affect your results accordingly. Please read Technote “TN-03” at obvius.com for more information about log file storage capacity. -
Page 27: Retrieving Data From The Acquisuite
This option specifies how long to wait before retrying. Step 3: Contact the Obvius Technical Support department. Please have the AcquiSuite serial number and password to upload data handy. Your tech support representative will confirm your BMO account and will add the AcquiSuite to one of your client databases. -
Page 28: Http Direct From The Acquisuite
Enertrax download direct from the AcquiSuite Obvius provides a free tool called Enertrax DL that can automate the process of downloading log data from the AcquiSuite to your Windows PC hard drive. Enertrax DL can merge new log data into existing log files on your computer as well as provide configuration information about the AcquiSuite. -
Page 29: Linking To Acquisuite Device Status Pages
For FTP, the process is essentially the same process as the manual FTP data download. For more information on FTP access to the AcquiSuite, please view the FAQ and Technotes section of the Obvius.com website. Steps for Microsoft Windows command prompt ftp. -
Page 30: Mechanical Drawings
Mechanical Drawings The AcquiSuite uses a plastic enclosure that is approximately 4” x 4.25” x 2” deep. The AcquiSuite has 4 mounting holes for use with a #6 screw. The drawing above shows the relative position of the mounting holes. Page 30 A8810 AcquiSuite –...