Dell UltraSharp U2412MWh User Manual
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Dell UltraSharp U2412MWh User Manual

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Dell™ UltraSharp U2412M/U2412MWh Monitor
User Guide
Setting the display resolution to 1920 x 1200 (maximum)
Information in this document is subject to change without notice.
© 2011-2020 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc; Microsoft and Windows are either
trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries, Intel is a
registered trademark of Intel Corporation in the U.S. and other countries; and ATI is a trademark of Advanced Micro
Devices, Inc. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR
partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and
names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model U2412Mb/U2412Mc
2020-1 Rev. A14

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Summary of Contents for Dell UltraSharp U2412MWh

  • Page 1 Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc; Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries, Intel is a registered trademark of Intel Corporation in the U.S.

  • Page 2: Notes, Notices, And Cautions

    Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc; Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries, Intel is a registered trademark of Intel Corporation in the U.S.
  • Page 3 1: If you have a Dell™ desktop or a Dell™ portable computer with internet access. 2: If you have a non Dell™ desktop, portable computer, or graphics card.

  • Page 4: About Your Monitor

    Back to Contents Page About Your Monitor Dell™ UltraSharp U2412M/U2412MWh Monitor User's Guide Package Contents Product Features Identifying Parts and Controls Monitor Specifications Plug and Play Capability Universal Serial Bus (USB) Interface LCD Monitor Quality and Pixel Policy Maintenance Guidelines Package Contents Your monitor ships with the components shown below.
  • Page 5 Power Cable VGA Cable DVI Cable USB upstream cable (enables the USB ports on the monitor) Quick Setup Guide Product and Safety Information Guide...

  • Page 6: Product Features

    Product Features The U2412M/U2412MWh flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD). The monitor features include: ■ 60.96 cm (24-inch) viewable area display (measured diagonally). 1920 x 1200 resolution, plus full-screen support for lower resolutions. ■...

  • Page 7: Back View

    Front view Front panel controls Label Description Preset Modes (default, but configurable) Brightness & Contrast (default, but configurable) Menu Exit Power (with power light indicator) Back View...

  • Page 8: Side View

    Lists the regulatory approvals Stand release button Release stand from monitor Barcode serial number label Refer to this label if you need to contact Dell for technical support Security lock slot Secures monitor with security cable lock Attaches the optional Dell Soundbar...

  • Page 9: Bottom View

    Left view Right view Bottom View...
  • Page 10 Bottom view with monitor stand Label Description AC power cord connector Connect the power cable DC power connector for Dell Soundbar Connect the power cord for the soundbar (optional) DisplayPort connector Connect your computer DP cable DVI connector Connect your computer DVI cable...

  • Page 11: Resolution Specifications

    Panel type In-plane switching Screen dimensions 60.96 cm (24-inches viewable image size) Preset display area 518.4 (H) X 324.0 (V) mm Horizontal 518.4 mm (20.3 inches) Vertical 324.0 mm (12.7 inches) Pixel pitch 0.27 mm 178° (vertical) typical Viewing angle 178°...

  • Page 12: Preset Display Modes

    Preset Display Modes U2412M/U2412MWh Horizontal Frequency Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal/Vertical) Display Mode (kHz) VESA, 720 x 400 31.5 70.0 28.3 VESA, 640 x 480 31.5 59.9 25.2 VESA, 800 x 600 37.9 60.3 40.0 VESA, 1024 x 768 48.4 60.0 65.0...

  • Page 13: Environmental Characteristics

    Dimensions (with stand) Height (extended) 513.5 mm (20.22 inches) Height (compressed) 398.5 mm (15.69 inches) Width 556.0 mm (21.89 inches) Depth 180.3 mm (7.10 inches) Dimensions (without stand) Height 361.6 mm (14.24 inches) Width 556.0 mm (21.89 inches) Depth 64.9 mm (2.56 inches) Stand dimensions Height (extended) 400.7 mm (15.78 inches)

  • Page 14: Power Management Modes

    Humidity Operating 10% to 80% (non-condensing) Storage: 5% to 90% (non-condensing) Non-operating Shipping: 5% to 90% (non-condensing) Altitude Operating 3,048 m (10,000 ft) max Non-operating 10,668 m (35,000 ft) max 245.66 BTU/hour (maximum) Thermal dissipation 129.66 BTU/hour (typical) Power Management Modes If you have VESA's DPM™...

  • Page 15: Pin Assignments

    * Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor. ** Maximum power consumption with max luminance, Dell Soundbar, and USB active. This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components and peripherals you ordered and shall have no obligation to update such information.

  • Page 16: Dvi Connector

    15-pin Side of the Connected Signal Cable Number Video-Red Video-Green Video-Blue Self-test GND-R GND-G GND-B Computer 5V/3.3V GND-sync DDC data H-sync V-sync DDC clock DVI Connector...

  • Page 17: Displayport Connector

    24-pin Side of the Connected Signal Cable Number TMDS RX2- TMDS RX2+ TMDS Ground Floating Floating DDC Clock DDC Data Floating TMDS RX1- TMDS RX1+ TMDS Ground Floating Floating +5V/+3.3V power Self test Hot Plug Detect TMDS RX0- TMDS RX0+ TMDS Ground Floating Floating...

  • Page 18: Plug And Play Capability

    20-pin Side of the Connected Signal Cable Number ML0(p) ML0(n) ML1(p) ML1(n) ML2(p) ML2(n) ML3(p) ML3(n) AUX(p) AUX(n) DP_PWR Return +3.3V DP_PWR Plug and Play Capability...

  • Page 19: Universal Serial Bus (Usb) Interface

    You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings if desired.

  • Page 20: Lcd Monitor Quality And Pixel Policy

    During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: support.dell.com.

  • Page 21: Setting Up The Monitor

    Back to Contents Page Setting Up the Monitor Dell™ UltraSharp U2412M/U2412MWh Monitor User's Guide Attaching the Stand Connecting the Monitor Organizing Your Cables Attaching the Soundbar AX510/AX510PA (optional) Removing the Stand Wall Mounting (Optional) Attaching the Stand NOTE: The stand is detached when the monitor is shipped from the factory.

  • Page 22: Organizing Your Cables

    Connecting the white DVI cable Connecting the blue VGA cable Connecting the black DisplayPort cable CAUTION: The graphics are used for the purpose of illustration only. Appearance of the computer may vary. Connecting the USB cable After you have completed connecting the DVI/VGA/DP cable, follow the procedures below to connect the USB cable to the computer and complete your monitor setup: 1.

  • Page 23: Removing The Stand

    Do not use with any device other than the Dell Soundbar. NOTE: The Soundbar power connector (+12 V DC output) is for the optional Dell Soundbar only. To attach the Soundbar: Working from the back of the monitor, attach the Soundbar by aligning the two slots with the two tabs along the bottom of the monitor.

  • Page 24: Wall Mounting (Optional)

    To remove the stand: 1. Place the monitor on a flat surface. 2. Press and hold the stand release button. 3. Lift the stand up and away from the monitor. Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-compatible wall mounting kit. 1.

  • Page 25: Operating The Monitor

    Back to Contents Page Operating the Monitor Dell™ UltraSharp U2412M/U2412MWh Monitor User's Guide Using the Front Panel Using the On-Screen Display (OSD) Menu PowerNap Software Setting the Maximum Resolution Using the Dell Soundbar (Optional) Using the Tilt, Swivel, and Vertical Extension...

  • Page 26: Using The On-Screen Display (Osd) Menu

    Exit Use the Power button to turn the monitor on and off. The blue LED indicates the monitor is on and fully functional. An amber LED indicates power save mode. Power (with power light indicator) Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes.
  • Page 27 Main Menu for display (DP) input NOTE: Auto Adjust is only available when you use the analog (VGA) connector. 2. Push the buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the following table for a complete list of all the options available for the monitor. 3.
  • Page 28 5. Push to enter the slide bar and then use the buttons, according to the indicators on the menu, to make your changes. 6. Select the button to return to the main menu. Icon Menu and Submenus Description Brightness/Contrast Use this menu to activate Brightness/Contrast adjustment. Brightness Brightness adjusts the luminance of the backlight.
  • Page 29 Auto Select Push to select Auto Select, the monitor will auto detect either VGA input or DVI-D input or DislpayPort input. Select VGA input when you are using the analog (VGA) connector. Push to select the VGA input source. DVI-D Select DVI-D input when you are using the Digital (DVI) connector.
  • Page 30 Gamma Allows you to set the color mode to PC or MAC. Preset Modes When you select Preset Modes, you can choose Standard, Multimedia, Movie, Game, Text, Color Temp. or Custom Color from the list. Standard: Loads the monitor's default color settings. This is the default preset mode. Multimedia: Loads color settings ideal for multimedia applications.
  • Page 31 This feature can shift the color of the video image to green or purple. This is used to adjust the desired flesh tone color. Use to adjust the hue from '0' to '100'. Press to increase the green shade of the video image. Press to increase the purple shade of the video image.
  • Page 32 Aspect Ratio Adjust the image ratio to Wide 16:10, 5:4 or 4:3. Horizontal Position to adjust the image left or right. Minimum is '0' (-). Maximum is '100' (+). Vertical Position to adjust the image up or down. Minimum is '0' (-). Maximum is '100' (+). NOTE: Horizontal Position and Vertical Position adjustments are only available for "VGA"...
  • Page 33 Language Language options set the OSD display to one of the eight languages (English, Espanol, Francais, Deutsch, Brazilian Portuguese, Russian, Simplified Chinese or Japanese). Menu Transparency Select this option to change the menu transparency by pressing the buttons (Minimum: 0 ~ Maximum: 100). Menu Timer OSD Hold Time: sets the length of time the OSD will remain active after the last time you pressed a button.
  • Page 34 ENERGY STAR® LCD Conditioning Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. You can enable this feature by selecting "Enable". Factory Reset Restore all preset values to the factory default settings. These are also the settings for ENERGY STAR ® tests. Personalize Users can choose a feature from "Preset Modes", "Brightness/Contrast", "Auto Adjust", "Input Source", "Aspect Ratio"...
  • Page 35 NOTE: This monitor has a built-in feature to automatically calibrate the brightness to compensate for LED aging. OSD Warning Messages When the Energy Smart or Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), the manual brightness adjustment is disabled. When the monitor does not support a particular resolution mode, you will see the following message:...
  • Page 36 This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1920 x 1200. You will see the following message before the DDC/CI function is disabled: When monitor enters Power Save mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD.
  • Page 37 OS support: Windows XP (32 and 64 bits), Vista (32 and 64 bits), Windows 7 (32 and 64 bits) Video interface support: VGA and DVI only. The latest version of the PowerNap Software can be downloaded from Dell's website. Steps to download the software: 1.

  • Page 38: Setting The Maximum Resolution

    The Dell Soundbar is a stereo two channel system adaptable to mount on Dell Flat Panel Displays. The Soundbar has a rotary volume and on/off control to adjust the overall system level, a blue LED for power indication, and two audio headset jacks.

  • Page 39: Using The Tilt, Swivel, And Vertical Extension

    Attach mechanism Headphone jacks Power indicator Power/Volume control Using the Tilt, Swivel, and Vertical Extension This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions. NOTE: Tilt, Swivel With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle.

  • Page 40: Rotating The Monitor

    NOTE: The stand extends vertically up to 115 mm. The figure below illustrates how to extend the stand vertically. Rotating the Monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted (Tilt) up to avoid hitting the bottom edge of the monitor.

  • Page 41: Adjusting The Rotation Display Settings Of Your System

    To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to support.dell.com...

  • Page 42: Troubleshooting

    Back to Contents Page Troubleshooting Dell™ UltraSharp U2412M/U2412MWh Monitor User's Guide Self-Test Built-in Diagnostics Common Problems Product Specific Problems Universal Serial Bus Specific Problems Dell Soundbar Problems WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.

  • Page 43: Common Problems

    Cycle power on-off. Pixel that is permanently off is a natural defect that can occur in LCD technology. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: support.dell.com. Stuck-on Pixels LCD screen has bright spots Cycle power on-off.

  • Page 44: Product Specific Problems

    Safety Related Issues Visible signs of smoke or sparks Do not perform any troubleshooting steps. Contact Dell immediately. Intermittent Problems Monitor malfunctions on & off Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
  • Page 45 Confirm that the audio line-in plug is completely inserted into the jack of the sound card. Set all Windows volume controls to their midpoints. Decrease the volume of the audio application. Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting. Clean and reseat the audio line-in plug.

  • Page 46: Fcc Notices (U.s. Only) And Other Regulatory Information

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.

  • Page 47: Setting Up Your Monitor

    2. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1920 x 1200 again. NOTE: If you are unable to set the resolution to 1920 x 1200, please contact Dell™ to inquire about a Graphics Adapter that supports these resolutions.

  • Page 48: If You Have A Non Dell™ Desktop, Portable Computer, Or Graphics Card

    Back to Contents Page Setting Up Your Monitor Dell™ UltraSharp U2412M/U2412MWh Monitor If you have a non Dell™ desktop, portable computer, or graphics card ® ® ® ® In Windows Vista , Windows 7, Windows 8, and Windows 8.1: ®...

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