Table of Contents
Troubleshooting
Related Manuals for Lenovo 80SF0001US
Summary of Contents for Lenovo 80SF0001US
- Page 1 Lenovo N22 User Guide Read the safety notices and important tips in the Read the safety notices and important tips in the included manuals before using your computer. included manuals before using your computer.
- Page 2 Notes • Before using the product, be sure to read Lenovo Safety and General Information Guide first. • The latest electronic compliance and environmental information are available from the Lenovo compliance information Web sites. ‐ To view compliance information go to: http://www.lenovo.com/compliance. ‐ To download environmental information go to: http://www.lenovo.com/ecodeclaration. ® • Some instructions in this guide may assume that you are using Windows 10. If you are using another Windows operating system, some operations may be slightly different. If you are using other operating systems, some operations may not apply to you. • The features described in this guide are common to most models. Some features may not be available on your computer or your computer may include features that are not described in this user guide. • The illustrations in this manual may differ from the actual product. Please refer to the actual product. Regulatory Notice • For details, refer to Guides & Manuals at http://support.lenovo.com. First Edition (January 2016) © Copyright Lenovo 2016. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS‐35F‐05925.
-
Page 3: Table Of Contents
Contents Chapter 1. Getting to know your computer ......... 1 Top view ........................ 1 Left‐side view ...................... 6 Right‐side view ...................... 8 Bottom view ...................... 10 Chapter 2. Starting to use Windows 10 ..........11 Configuring the operating system for the first time .......... 11 Operating system interfaces .................. 11 Putting the computer to sleep or shutting it down .......... 15 Connecting to a wireless network ................ 17 Get help from Windows .................. 18 Chapter 3. Recovery system ............... 19 Chapter 4. Troubleshooting ..............22 Frequently asked questions ... -
Page 5: Chapter 1. Getting To Know Your Computer
Chapter 1. Getting to know your computer Top view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Note: The dashed areas indicate parts that are not visible externally. - Page 6 Chapter 1. Getting to know your computer a Swivel camera Use the camera for video communication. Attention: • The camera panel can rotate 180 degree. However, forcing the camera panel beyond this point may cause damage. b Built-in Capture sound which can be used for video conferencing, voice narration, or audio recording. microphone c Wireless LAN Connect to a wireless LAN adapter to send and receive wireless radio signals. antennas d Computer display The LCD display with LED backlight provides brilliant visual output. e Novo button When the computer is off, press this button to start the recovery system or the BIOS setup utility, or to enter the boot menu. Note: For details, see “Chapter 3. Recovery system” on page 19. f Power button Press this button to turn on the computer.
- Page 7 Chapter 1. Getting to know your computer g System status Battery/Charging status indicator indicators Keyboard look indicator AC power Indicator status Meaning adapter status The computer is in hibernation mode or turned off; The battery has more than 20% charge. Disconnected Solid amber The battery has between 5% and 20% charge. Fast blinking amber The battery has between 1% and 5% charge. Slow blinking amber The battery is being charged. When battery charge reaches 20%, the blinking color changes to white. Slow blinking white The battery has between 20% and 80% charge and is still charging. When the Connected battery reaches 80% charge the light will stop blinking. Solid white The battery has more than 80% charge, ...
- Page 8 Chapter 1. Getting to know your computer Using the keyboard Hotkeys You can access certain system settings quickly by pressing the appropriate hotkeys. Enables/disables airplane Mutes/unmutes the sound. mode. Decreases the volume Enables/disables the touch level. pad. Turns on/off the backlight Increases the volume level. of the LCD screen. Toggles the display Closes the currently active between the computer and window. an external device. Refreshes the desktop or Decreases display the currently active brightness. window. Enable /disables the Increases display keyboard. brightness. Note: If you changed the Hotkey Mode from Enabled to Disabled in the BIOS setup utility, you will need to press the Fn key in combination with the appropriate hotkey.
- Page 9 Chapter 1. Getting to know your computer Function key combinations Through the use of the function keys, you can change operational features instantly. To use this function, press and hold Fn a; then press one of the function keys b. The following describes the features of each function key. Activates the Home function. Fn + PgUp: Fn + PgDn Activates the End function.
-
Page 10: Left-Side View
Chapter 1. Getting to know your computer Left-side view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - a AC power Connects to the AC power adapter. - Page 11 Chapter 1. Getting to know your computer Using a micro SD card (not supplied) Your computer supports micro Secure Digital (SD) cards. Notes: • Insert only one card in the slot at a time. • This card reader does not support SDIO devices (e.g., SDIO Bluetooth, etc.). Inserting a card Slide the card in until it clicks into place. Removing a card 1 Push the card in until you hear a click. 2 Gently pull the memory card out of the slot. Note: Before removing the memory card, disable it by using the Windows safely remove hardware and eject media utility to avoid data corruption.
-
Page 12: Right-Side View
Chapter 1. Getting to know your computer Right-side view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - a Combo audio Connects to headsets. - Page 13 Chapter 1. Getting to know your computer Connecting USB devices You can connect a USB device to your computer by inserting its USB plug (Type A) into the USB port on your computer. The first time you plug a USB device into a particular USB port on your computer, Windows automatically installs a driver for that device. After the driver has been installed, you can disconnect and reconnect the device without performing any additional steps. Note: Typically, Windows detects a new device after it has been connected, and then installs the driver automatically. However, some devices may require you to install the driver before connecting. Check the documentation provided by the device’s manufacturer before connecting the device. Before disconnecting a USB storage device, make sure your computer has finished transferring data to that device. Click the Safely Remove Hardware and Eject Media icon in the Windows notification area to remove the device before disconnecting. Note: If your USB device uses a power cord, connect the device to a power source before connecting it. Otherwise, the device may not be recognized.
-
Page 14: Bottom View
Chapter 1. Getting to know your computer Bottom view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - a Speakers Provide audio output. -
Page 15: Chapter 2. Starting To Use Windows 10
Chapter 2. Starting to use Windows 10 Configuring the operating system for the first time - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - You may need to configure the operating system when it is first used. The ... - Page 16 Chapter 2. Starting to use Windows 10 The power button is on the Start menu, click it you can choose to shut down or restart the computer, or put the computer into sleep mode. Through the Start menu, you can locate all the installed apps or view the frequently used apps.
- Page 17 Chapter 2. Starting to use Windows 10 The ACTION CENTER Select the ACTION CENTER icon on the taskbar and the ACTION CENTER is displayed. From the ACTION CENTER, you can examine important notifications from Windows and your apps. Moreover, you can change common settings quickly. Task View in taskbar In Windows 10, you can add a new desktop and switch between different desktops. To add a new desktop, do the following: • Click the Task View icon in the taskbar area.
- Page 18 Chapter 2. Starting to use Windows 10 • Click New desktop. To switch between desktops, click the Task View icon , then select your desired desktop.
-
Page 19: Putting The Computer To Sleep Or Shutting It Down
Chapter 2. Starting to use Windows 10 Putting the computer to sleep or shutting it down - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - When you have finished working with your computer, you can put it to sleep ... - Page 20 Chapter 2. Starting to use Windows 10 Shutting down the computer If you are not going to use your computer for a long time, shut it down. To shut down your computer, do one of the following: • Move the cursor to the lower‐left corner, and then select the Start button. Select Power Shut down. • Right‐click the Start button in the lower‐left corner and select Shut down or sign out Shut down.
-
Page 21: Connecting To A Wireless Network
Chapter 2. Starting to use Windows 10 Connecting to a wireless network - - - - - - - - - - - - - - - - - - - - - - - - - - - Enabling wireless connection To enable wireless functions, do one of the following: •... -
Page 22: Get Help From Windows
Chapter 2. Starting to use Windows 10 Get help from Windows - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - If you have a problem with the operating system, see the Windows Get ... -
Page 23: Chapter 3. Recovery System
The following Push‐button reset features are available to users from multiple locations within Windows: Refreshing the computer Fixes software problems by reinstalling the factory default configuration. This preserves the user’s data, important settings, and any Windows Store apps previously purchased from the Windows Store. Resetting the computer Prepares the computer for recycling or transfer of ownership. This reinstalls the factory default configuration and returns all user data and applications to the state of their original Out‐of‐Box Experience (OOBE). Using Push-button reset Push‐button reset can be launched using one of the following methods: • Novo button: ‐ Shut down the computer and wait at least five seconds. Press the Novo button and then select System Recovery. • Settings: ‐ Settings Update & security Recovery Advanced startup select Restart now. For more instructions, see the Windows Help and Support file on your computer. When I purchased my computer, it included a copy of Windows. How can I determine whether the copy of Windows is preinstalled by Lenovo? On the outside of the sales package of your computer, you should find a label containing configuration information for your computer. Check the printed string next to OS. If it contains Windows or WIN, the copy of Windows was preinstalled by Lenovo. What is the Recovery Partition? If your computer is preinstalled with any version of Windows 10, the storage device of your computer contains a Recovery Partition. This ... - Page 24 Chapter 3. Recovery system partition contains the image file of the preinstalled Windows operating system. In cases of system failure, you can use the Lenovo OneKey Recovery system or the Windows Reset feature to restore the operating system to its factory status. Note: The Recovery Partition is not assigned a drive letter and cannot be accessed through Windows File Explorer. I uninstalled a preinstalled software, but there is no significant increase in the free drive space. The copy of Windows running on your computer may be Compact technology enabled. For computers with Compact technology enabled Windows, the majority of files needed for preinstalled software are installed on the Recovery Partition and won’t be deleted through normal uninstallation. What happens if I attempt to delete or modify the Recovery Partition? Attention: Do not delete or modify the Recovery Partition on a Compact technology enabled computer. If the Recovery Partition is deleted or modified, you may not be able to restore Windows to the factory status. For computer models on which Compact technology is enabled, deleting the Recovery Partition may cause Windows to fail to start. How can I determine whether the Windows running on my computer is Compact technology enabled? Compact technology is normally enabled on copies of Windows 10 Update running on SSD (or eMMC) ‐only computer models. To check your computer, 1 Right‐click the Start button in the lower‐left corner and select Disk Management. 2 The Disk Management program starts. If Wim Boot is labeled on the Windows partition (as illustrated), Compact technology is enabled on your copy of Windows.
- Page 25 Chapter 3. Recovery system Where can I find drivers for the various hardware devices of my computer? If your computer is preinstalled with a Windows operating system, first check the installation program on the C partition of your hard disk. If you cannot find the drivers for all the hardware devices that you need there, download the drivers from the Lenovo consumer support website. Note: The Lenovo support Web site contains the latest drivers.
-
Page 26: Chapter 4. Troubleshooting
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - This section lists frequently asked questions by category. Finding information What safety precautions should I follow when using my computer? Read and follow all safety precautions included in Lenovo Safety and General Information Guide. Note: To view Lenovo Safety and General Information Guide, select the User Manuals icon on the desktop. You can also download it from the Lenovo Support Web site. What is the address of the Lenovo support Web site? http://support.lenovo.com Where can I find warranty information? Visit the Lenovo Support Web site and type the serial number for your computer to look up warranty information. Lenovo preinstalled operating system and software What is the Lenovo preinstalled operating system? Some Lenovo computers come with copies of the operating system installed at factory. Lenovo provides computers with preinstalled operating system for your convenience. If you purchased such a computer, you can use your computer out of the box and do not need to install a separate operating system. What is Lenovo preinstalled software? This is software (developed by Lenovo or other software vendors) installed and licensed at factory for your convenience. The license for some preinstalled software may be for trial versions. When the trial period expires, you may need to purchase a license if you want to continue to use the software. Note: If a license agreement is displayed when you first start the software, read the agreement carefully. If you don’t accept the terms of the agreement, do not use the ... - Page 27 Chapter 4. Troubleshooting BIOS setup utility What is the BIOS setup utility? The BIOS setup utility is ROM‐based software. It communicates basic computer information and provides options for setting boot devices, security, hardware mode, and other preferences. How can I start the BIOS setup utility? To start the BIOS setup utility: 1 Shut down the computer. 2 Press the Novo button and then select BIOS Setup. How can I change the boot mode? (on select models) There are two boot modes: UEFI First and Legacy Support. To change the boot mode, start the BIOS setup utility and set boot mode to UEFI First or Legacy Support on the boot menu. When do I need to change the boot mode? (on select models) The default boot mode for your computer is UEFI First mode. If you need to install a legacy Windows operating system on your computer, you must change the boot mode to Legacy Support. The legacy Windows operating system cannot be installed if you donʹt change the boot mode. Getting help How can I contact the customer support center? See “Chapter 3. Getting help and service” of Lenovo Safety and General Information Guide.
-
Page 28: Troubleshooting
‐ The computer power is on. Press the Power button again for confirmation. • If these items are set correctly, and the screen remains blank, have the computer serviced. • Restore backed‐up files to your Windows When I turn on the computer, only a white environment or the entire contents of your hard disk cursor appears on a blank to its original factory contents using the Lenovo OneKey Recovery system. If you still see only the screen. cursor on the screen, have the computer serviced. • Your power management is enabled. Do one of the The screen goes blank while the computer is on. following to resume from sleep mode: ‐ Press any key on the keyboard. - Page 29 Chapter 4. Troubleshooting The computer does not • If your computer is in sleep mode, connect the AC power adapter to the computer, then press the return from sleep mode and the computer does not Windows button or the Power button. work. • If the system still does not return from sleep mode, your system has stopped responding, and you cannot turn off the computer; reset the computer. Unsaved data may be lost. To reset the computer, press and hold the Power button for eight seconds or more. If the computer still does not reset, remove the AC power adapter. Display panel problems • Do the following: The screen is blank. ‐ If you are using the AC power adapter or the battery, and the battery status indicator is on, press ...
- Page 30 Chapter 4. Troubleshooting Battery problems • Recharge the battery. Your computer shuts down before the battery status indicator shows empty. -or- Your computer operates after the battery status indicator shows empty. Other problems • To turn off your computer, press and hold the Power Your computer does not respond. button for eight seconds or more. If the computer still does not respond, remove the AC power adapter. •...
-
Page 31: Trademarks
Trademarks The following terms are trademarks or registered trademarks of Lenovo in the United States, other countries, or both. Lenovo OneKey Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both. Other company, products, or service names may be trademarks or service marks of others. - Page 32 en-US Rev. RT01...