Samsung KU7350K E-Manual
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Samsung KU7350K E-Manual

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E-MANUAL
Thank you for purchasing this Samsung product.
To receive more complete service, please register your
product at
www.samsung.com/register
Model_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Serial No._ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

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Summary of Contents for Samsung KU7350K

  • Page 1 E-MANUAL Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register Model_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Serial No._ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...

  • Page 2: Table Of Contents

    Connecting Internet network Remote Control and Peripherals Connecting to a Network via a Mobile Dongle Troubleshooting Internet Connectivity Issues About the Samsung Smart Remote (Voice Interaction version) Troubleshooting wired Internet connectivity issues About the Samsung Smart Remote Troubleshooting wireless Internet connectivity issues...
  • Page 3 Using Timeshift Using a Samsung account Using the Channel List Creating a Samsung account Editing channels Signing in to a Samsung account Re-registering and deleting a channel Using the GAMES Service Editing registered channels Installing and running a game Locking / Unlocking channels...
  • Page 4 Picture and Sound Protecting the TV from Hacking and Malicious Code Checking the TV and connected storage for malicious code Scanning viruses in real time Adjusting the Picture Quality Checking a scanned list Choosing a picture mode Configuring advanced picture settings Using Other Functions Running the accessibility functions Picture Support Functions...
  • Page 5 The Schedule Recording/Timeshift Function Isn't Working Read After Installing the TV Picture sizes and input signals Anynet+ (HDMI-CEC) Isn't Working Installing an anti-theft lock I Have Trouble Launching/Using Apps Read before setting up a wireless Internet connection My File Won't Play Read Before Connecting a Computer (Supported Resolutions) I Want to Reset the TV Other Issues...

  • Page 6: Connecting To Samsung Smart Remote

    Can connect Samsung Smart Remote to your TV for control. When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of...

  • Page 7: Using Smart Hub

    Using Smart Hub Connect to Smart Hub for apps, games, movies, and more. Using Smart Hub Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen. Source Source When you press the button on your remote control, you can use the following functions and features. ●...

  • Page 8: Using Voice Interaction

    Using Voice Interaction Say command into the microphone on Samsung Smart Remote for the desired operation. " This function may not be supported depending on the model or geographical region. This function is available for the remote control with a microphone.

  • Page 9: Editing Channels

    Editing Channels Learn quickly how to change channel numbers or delete channels. Running the Edit Channel function Live TV Channel List All Channels Edit Rearranging or deleting channels Live TV Channel List All Channels Edit Change Number Delete You can rearrange the order of channels or delete channels. To change the order of a channel, select it and then select Change Number.

  • Page 10: Connecting An Aerial

    Connecting an Aerial Can connect the aerial cable to your TV. ANT IN (AIR/CABLE) ANT IN (SATELLITE) " Availability depends on the specific model. Connecting to the Internet Can get access to the Internet through your TV. Connecting Internet network Settings Network Open Network Settings...
  • Page 11 Establishing a wired Internet connection " If the LAN cable is connected, accessing the Internet is automatically enabled. " Use a CAT 7 (*STP type) cable for the connection. * Shielded Twist Pair " The TV will not be able to connect to the Internet if the network speed is below 10 Mbps. Establishing a wireless Internet connection Settings Network...
  • Page 12 Network Settings Wireless Connection Select your wireless network. Refresh " The image may differ with the model and geographical area. " If the network you want doesn't appear in the list, select Network, and then enter the network's SSID (name) manually. "...

  • Page 13: Connecting To A Network Via A Mobile Dongle

    Connecting to a Network via a Mobile Dongle Make network connection by connecting a mobile dongle to the TV. You can make the TV to connect to a network via a mobile device by connecting a mobile dongle to the TV. Connect the mobile dongle to the USB port in the TV.

  • Page 14: Troubleshooting Internet Connectivity Issues

    Troubleshooting Internet Connectivity Issues If the Internet is not accessed, find solutions. Troubleshooting wired Internet connectivity issues Try Now After referencing the following content, troubleshoot the wired Internet connection issue. If the problem persists, contact your Internet Service Provider. No network cable found Make sure that the network cable is plugged in.

  • Page 15: Troubleshooting Wireless Internet Connectivity Issues

    Troubleshooting wireless Internet connectivity issues After referencing the following content, troubleshoot the wireless Internet connection issue. If the problem persists, contact your Internet Service Provider. Wireless network connection failed If a selected wireless router is not found, go to Open Network Settings and select the correct router.

  • Page 16: Connecting Video Devices

    Connecting Video Devices Make proper video connection between your TV and the other external device. Connecting with an HDMI cable HDMI IN Connecting with a component cable (Only the models with COMPONENT IN / AV IN) Connect the component cable to the component input connections of the TV and the component output connectors of the device using component and AV adapters as shown in the image below.

  • Page 17: Connecting With A Composite Cable (Only The Models With Component In / Av In Port)

    Connecting with a composite cable (Only the models with COMPONENT IN / AV IN port) Connect the video and audio cables to the provided adapters after referencing the following figure and then connect the adapters between the COMPONENT/AV IN port on your TV and the OUT port on an external device.

  • Page 18: Audio Input And Output Connections

    Audio Input and Output Connections Make proper audio connection between your TV and an external device. Connecting with an HDMI (ARC) cable HDMI IN (ARC) Connecting with a digital audio (optical) cable DIGITAL AUDIO OUT (OPTICAL)

  • Page 19: Connecting Through Wireless Network

    Connecting through wireless network You can connect the TV to a Samsung wireless audio device through wireless network. At this time, two devices must be connected on the same network. For more information, refer to Wireless Speaker Manager Settings Sound...

  • Page 20: Connecting A Computer

    Connecting a Computer Use the TV as a computer monitor or connect the TV to a computer via your network and access the computer's content. Connecting through the HDMI port ― Screen sharing HDMI IN (DVI) HDMI IN (DVI) HDMI "...

  • Page 21: Connecting A Mobile Device

    Connecting a mobile device via Smart View App When you install Smart View App from Google Play Store, Samsung Apps, and App Store, you can play the mobile device's multimedia content on the TV, or control the TV using the mobile device.

  • Page 22: Switching Between External Devices Connected To The Tv

    Note that this function may not be supported depending on the device type. For smooth automatic setup of the universal remote control, place the Samsung Smart Remote to face the TV.

  • Page 23: Connection Notes

    Connection Notes! When connecting an external device, note the following: " The number of connectors and their names and locations may differ with the model. " Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors and their names and locations may differ with the manufacturer.

  • Page 24: Connection Notes For Audio Devices

    Connection notes for audio devices For better audio quality, it is a good idea to use an AV receiver. ● Connecting a device using an optical cable does not automatically turn off the TV speakers. To turn ● off the TV speakers, set Select Speaker Settings Sound...

  • Page 25: About The Samsung Smart Remote (Voice Interaction Version)

    About the Samsung Smart Remote (Voice Interaction version) This function may not be supported depending on the model or geographical region. This function is available for the remote control with a microphone. Directional pad (up/down/left/right) Select...
  • Page 26 " The images, buttons, and functions of the Samsung Smart Remote may differ with the model. " Use the Samsung Smart Remote at a distance of less than 6m. The usable distance may differ with the wireless environmental conditions. "...

  • Page 27: About The Samsung Smart Remote

    About the Samsung Smart Remote This function may differ with the model or geographical region. Directional pad (up/down/left/right) Select...
  • Page 28 This function may differ with the model or geographical region. " The images, buttons, and functions of the Samsung Smart Remote may differ with the model. " It does not support the functions for Voice Interaction, pairing, and Universal Remote Control.

  • Page 29: Connecting To Samsung Smart Remote

    Availability depends on the specific model. When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of...

  • Page 30: Controlling The Tv With A Keyboard Or Gamepad

    Controlling the TV with a Keyboard or Gamepad Connecting a keyboard or gamepad makes it easier to control the TV. Connecting a USB keyboard Plug the keyboard cable into the USB port. Connecting a Bluetooth keyboard and gamepad Settings System Input Device Manager Add Bluetooth Keyboard &...

  • Page 31: Entering Text Using The On-Screen Qwerty Keyboard

    Setting up the keyboard Settings System Input Device Manager, the following functions can be set. Keyboard Language ● Keyboard type ● Input Language Shortcut ● Entering Text using the On-Screen QWERTY Keyboard Use the QWERTY keyboard to enter text on your TV. "...

  • Page 32: Smart Hub

    Smart Hub services are for pay services. To use a for paid service, you must have an account with the service provider or a Samsung account. For more information, refer to "Using a Samsung account". " To use this feature, the TV must be connected to the Internet.

  • Page 33: Displaying Home Screen

    Displaying Home Screen In Home Screen, you can easily run the apps that have been used previously or frequently. The apps can also be moved or deleted in the screen. When you press the button on your remote control, you can use the following functions and features. Settings ●...

  • Page 34: Launching Smart Hub Automatically

    " This function is not available on certain models in specific geographical areas. Resetting Smart Hub Settings Support Self Diagnosis Reset Smart Hub You can remove the Samsung accounts saved in the TV and everything linked to them, including apps.

  • Page 35: Using A Samsung Account

    Samsung account. " You can also create a Samsung account at http://content.samsung.com. Once you have an account, you can use the same ID on both the TV and the Samsung website. Creating a Samsung account from the create account screen...

  • Page 36: Signing In To A Samsung Account

    Changing and adding information to a Samsung account Settings System Samsung Account Edit profile " To change the account information, you must be logged in to your Samsung account. Managing payment information saved on the TV Settings System Samsung Account Payment Info "...

  • Page 37: Using The Games Service

    Using the GAMES Service Enjoy games provided with Smart Hub. GAMES GAMES My Games Spotlight All Games Controller Trending " The image may differ with the model and geographical area. You can install or run games. The installed games are stored in Games.

  • Page 38: Installing And Running A Game

    Installing and running a game Installing games Move to the desired game to install and then press the Select button. The detailed information screen appears. Select Install. If the installation is complete, you can directly run it. " You can see the installed games in My Games screen.

  • Page 39: Rating Games

    Removing a game Select My Games Options Delete. Select a game to delete. Select Delete. Then the selected game is deleted. " Through the pop-up menu, you can also delete games in Home Screen. Updating a game Select My Games Options Update.

  • Page 40: Using The Apps Service

    Using the Apps Service Download and run various apps from Smart Hub. Apps APPS My Apps What's New Most Popular Video Life Plus Entertainment " The image may differ with the model and geographical area. You can enjoy a wide range of content including news, sports, weather and games by installing the corresponding apps on your TV.

  • Page 41: Installing And Running An App

    Installing and running an app Installing an app Move to the desired app to install and then press the Select button. The detailed information screen appears. Select Install. If the installation is complete, you can directly run it. " You can view installed apps on the My Apps screen.

  • Page 42: Managing Purchased Or Installed Apps

    Managing purchased or installed apps My Apps screen, move the focus to the desired app and then press and hold the Select button. Also, select My Apps Options to manage installed apps. Adding to Home Screen Select My Apps Options Add to Home.

  • Page 43: Rating Apps

    Locking and unlocking apps Select My Apps Options Lock/Unlock. Select an app to lock or unlock. Select Done. Then the selected game is locked or unlocked. Automatically updating apps The installed apps can be automatically updated. If you do not want automatic update, set My Apps Options Auto Update...

  • Page 44: Using The E-Manual

    Support Open e-Manual You can view the embedded e-Manual containing information about your TV's key features. " Alternatively, you can download a copy of the e-Manual from Samsung's website. " Words in blue (e.g., Picture Mode) indicate a menu item.

  • Page 45: Using The Web Browser

    To connect the TV to a computer, refer to "Connecting a Computer". " Backup important files before connecting a USB device. Samsung is not responsible for damaged or lost files. " To connect the TV to a mobile device, refer to "Connecting a Mobile Device".

  • Page 46: Playing Media Content

    Playing media content Select a device with media content in Source. Then the media content list in the device appears. Select a media content item from the list. Then the content is played. " For more information about buttons, refer to "Buttons and functions available while playing multimedia content".

  • Page 47: Using Voice Interaction

    Using Voice Interaction Access and run certain menu options and functions using voice commands. " This function may not be supported depending on the model or geographical region. This function is available for the remote control with a microphone. " The image may differ with the model and geographical area.

  • Page 48: Setting Up Voice Interaction

    Setting up Voice Interaction Turning the voice on/off Settings System Expert Settings Voice Interaction Voice Feedback You can determine whether or not to output response messages using voice against your voice commands. " This function is not available on certain models in specific geographical areas. Selecting the desired voice's gender Settings System...

  • Page 49: Viewing Digital Broadcast Information At A Glance

    Viewing Digital Broadcast Information at a Glance See overview of each digital channel's programme lineup. Using the guide Live TV Guide Try Now You can see the daily programme schedules for each broadcaster through the Guide, in which the programme information can be seen and you can watch or schedule recording. In the Guide, you can see only the TV programme schedule after the current time.

  • Page 50: Changing The Broadcast Signal

    Changing the broadcast signal Live TV Channel List After pressing the right directional button on your remote control, select Aerial to choose Terrestrial Cable. " This function is not needed if your TV is connected to a cable or satellite box. Checking digital channel signal info and strength Settings Support...

  • Page 51: Managing The Schedule Recording List

    Using the instant and schedule recording options on the programme info window Press the Select button while watching to display the programme info window. When you press and hold the Select button in the programme info window and then select Record, you can record the programme. Use the left or right directional button to select a broadcast scheduled programme.

  • Page 52: Setting Up A Schedule Viewing

    Setting Up a Schedule Viewing Configure the TV to show a specific channel or programme at a specific time and date. appears next to programmes that have been configured for a Schedule Viewing. " To set up a Schedule Viewing, you must first set the TV's clock ( Settings System Time...

  • Page 53: Using Timeshift

    Using Timeshift Play, pause, or rewind live TV. You can pause and rewind live TV by using Timeshift. Activating this function disables the Broadcasting function. Try Now " To use Timeshift, the USB device must have been connected for recording. "...
  • Page 54 When you display Channel List screen first time, all of scanned channels in Channels. Also, you can select Edit to display Edit Channel screen. If you press the right directional button on Channel List screen, you can use the following functions: "...

  • Page 55: Editing Channels

    Editing channels Eidt the channels stored on your TV. Live TV Channel List Right directional button Edit Edit Channel screen icons indicate the following: : A favourite channel ● : A locked channel ● Re-registering and deleting a channel Removing registered channels To remove a channel, select it, and then select Delete.

  • Page 56: Editing Registered Channels

    Editing registered channels You can access the following options by selecting All Channels Edit: " This option is only available on certain models in specific geographical areas. " The available options may differ with the broadcast signal. Rename channels ● Editing channels number ●...

  • Page 57: Creating A Personal Favourites List

    Creating a Personal Favourites List Designate frequently watched channels as favourite channels. Favourite channels are highlighted in the Edit Channel All Channels screens with the symbol. Registering channels as favourites Live TV Channel List Press the right directional button on your remote control. Select Favourites.

  • Page 58: Editing A Favourites List

    Editing a Favourites List Edit a favourites channel list. Live TV Channel List After pressing the right directional button on your remote control, select Favourites Favourites 1 Favourites 5 Edit. Edit Favourites screen appears. Removing registered channels from a favourites list Select channels in favourite list, and then select button.

  • Page 59: Making Sports Programmes More Realistic With Sports Mode

    Making Sports programmes More Realistic with Sports Mode Make sporting events appear and sound more realistic as if you are actually there. Settings Picture Special Viewing Mode Sports Mode Try Now You can use Sports Mode to get optimal picture and sound settings for sports events, making them appear and sound as if you are there.

  • Page 60: Extracting Highlights Automatically

    Extracting highlights automatically Settings Picture Special Viewing Mode Sports Mode Auto Highlights However, Auto Highlights is not available with these TV operations: Switching the input signal ● When Audio Description ● ● When you are viewing the content saved on a USB storage device When the Smart View function is running...

  • Page 61: Tv-Viewing Support Functions

    TV-Viewing Support Functions Use the functions that are supported from digital or analogue channels. Scanning for available channels Settings Broadcasting Auto Tuning Try Now Try Now " This function is not available on certain models in specific geographical areas. " If the TV is connected to a cable box or satellite receiver, you do not need to do this.

  • Page 62: Selecting The Broadcast Audio Language

    Selecting the broadcast audio language Settings Broadcasting Expert Settings Audio Options This is the language you will hear while watching TV if the language is included in the broadcast signal. Audio Options functions differently for analogue and digital channels. Selecting a Language Settings Broadcasting Expert Settings...

  • Page 63: Setting The Country (Area)

    Setting the country (area) Settings Broadcasting Expert Settings Country (Area) You can select your country so that the TV can correctly auto-tune the broadcasting channels. Enter your PIN number. Change your area. To change the country for digital channels, select Digital Channel.

  • Page 64: Fine-Tuning The Screen

    Tuning digital channels Settings Broadcasting Expert Settings Manual Tuning Digital Channel Tuning Select Search to scan for digital channels automatically and store the scanned channel list in the " This function is not available on certain models in specific geographical areas. Tuning analogue channels Settings Broadcasting...

  • Page 65: Transferring Channel List

    Transferring channel list Settings Broadcasting Expert Settings Transfer Channel List You can import or export the channel list to a USB storage. To use this function, the PIN number is required. Import from USB: Imports channel list from a USB storage. ●...

  • Page 66: Adjusting The Picture Quality

    Adjusting the Picture Quality Change the Picture Mode and adjust Expert Settings. Choosing a picture mode Settings Picture Picture Mode Try Now You can select the Picture Mode that provides the best viewing experience. Dynamic ● Makes the picture brighter and clearer in bright viewing environments. Standard ●...
  • Page 67 Analogue Clean View ● " This function is available for analogue channels only. Auto Motion Plus ● " When LED Clear Motion is set to On, the screen appears darker than when it is Off. " LED Clear Motion is set to On, at 60Hz video signal, the screen may flicker. Film Mode ●...

  • Page 68: Picture Support Functions

    Picture Support Functions Configure the picture settings for your TV. Viewing a picture-in-picture (PIP) Settings Picture Try Now While viewing video from an external device such as a Blu-ray player on the main screen, you can view a TV broadcast in a picture-in-picture (PIP) window. "...

  • Page 69: Changing The Picture Size

    Changing the picture size Settings Picture Picture Size Picture Size Try Now You can change the size of the picture displayed on the TV screen. 16:9 Standard ● Custom ● ● [ Do not watch your TV in 4:3 mode for extended periods of time. This action can bring the black bars, which appear at the top, bottom, left, and right sides of the screen in 4:3 mode to "burn in"...

  • Page 70: Using The Indian Cinema Mode

    Changing the picture size in 4:3 or Screen Fit mode Settings Picture Picture Size 4:3 Screen Size You can select a picture size suitable for your geographical area while you are watching TV in the to screen mode. The supported screen sizes differ with the country and this function allows you to adjust the picture size in this case.

  • Page 71: Adjusting The Sound Quality

    Adjusting the Sound Quality Change the Sound Mode and adjust Expert Settings. Choosing a sound mode Settings Sound Sound Mode Try Now You can select a sound mode to optimise your listening experience. " This mode is set automatically by the TV. You cannot set this mode manually. "...
  • Page 72 HDMI Audio Format ● Audio Format ● Audio Delay ● DTV Audio Level ● Auto Volume ● " If you want to use the volume control of a connected source device to control the sound, deactivate Auto Volume. When you use Auto Volume with a source device, the device's volume control may not function properly.

  • Page 73: Using The Sound Support Functions

    Use this pop-up window to activate/deactivate the Bluetooth audio device. " The sound quality may be affected by the condition of your wireless network. " To connect a Samsung audio device that supports TV SoundConnect to the TV, change the mode on the Samsung audio device to SoundConnect.

  • Page 74: Listening To The Tv Through A Multiroom Speaker

    " This function is not available on certain models in specific geographical areas. " The Multiroom Link function is only available when at least one Samsung Multiroom Link compatible speaker is connected to the TV. " The Multiroom Link function is deactivated when you activate Smart View (Screen Mirroring).

  • Page 75: Setting The Time And Using The Timer

    Setting the Time and Using the Timer Set the current time and use the timer function. Setting the current time Settings System Time Try Now You can set the Clock manually or automatically. Once the Clock is set, you can view the current time on the TV anytime.

  • Page 76: Using The Timers

    Setting the clock automatically Settings System Time Clock Time Zone Selects your time zone. " This function is only available when the Clock Mode is set to Auto. " This function is only available in specific geographical areas. Changing the current time Settings System Time...
  • Page 77 Turning on the TV using the on timer Settings System Time On Timer When you set Source to USB, Music Photo options are available. However, there are some requirements, as listed in the below: If the folder that you choose has sub-folders, you can select a sub-folder in the same fashion. ●...

  • Page 78: Using The Screen Burn Protection And Energy Saving Functions

    Using the Screen Burn Protection and Energy Saving Functions Protect the screen from screen burn-in and reduce the TV's energy consumption. Preventing screen burn Settings System Expert Settings Auto Protection Time Still images can leave burned-in after-images if left on the screen for a long period of time. Select a time setting from the list.

  • Page 79: Using Anynet+ (Hdmi-Cec)

    You can configure the TV's universal remote control to control third-party cable boxes, Blu-ray players, and home theatres that do not support HDMI-CEC. For more information, refer to "Controlling External Devices with the Samsung Smart Remote - Using the Universal Remote". "...

  • Page 80: Updating The Tv's Software

    Updating the TV’s Software View your TV's software version and update it if necessary. Settings Support Software Update Try Now Updating the TV’s software to the latest version [ DO NOT turn off the TV’s power until the update is complete. The TV turns off and on automatically after completing the software update.

  • Page 81: Protecting The Tv From Hacking And Malicious Code

    Protecting the TV from Hacking and Malicious Code Protect your TV from hacking attempts and malicious code. Settings System Expert Settings Smart Security You can use Smart Security to protect the TV from hacking and malicious code when connected to the Internet.

  • Page 82: Using Other Functions

    Using Other Functions View other setup functions. Running the accessibility functions Settings System Accessibility Try Now " This function is not available on certain models in specific geographical areas. Enabling voice guides for the visually impaired Settings System Accessibility Voice Guide Try Now You can activate voice guides that describe the menu options aloud to aid the visually impaired.

  • Page 83: Audio Description

    Audio Description Settings System Accessibility Audio Description You can use the Audio Stream for the Audio Description (AD) which is sent along with the Main audio from the broadcaster. Adjust the audio description volume using Volume. " This function is only available on digital channels. Audio Description ●...

  • Page 84: Adjusting The Menu Transparency

    Selecting the broadcasting subtitle language You can select the default subtitle language. The list of modes may vary depending on the broadcast. Primary Subtitle Language ● Sets the primary subtitle language. Secondary Subtitle Language ● Sets the secondary subtitle language. "...

  • Page 85: Enlarging Font (For The Visually Impaired)

    Enlarging font (for the visually impaired) Settings System Accessibility Enlarge Try Now You can zoom in the font on the screen. To activate this function, set Enlarge to On. Learning about the remote control (for the visually impaired) Settings System Accessibility Learn About your Remote Control Try Now...

  • Page 86: Configuring Advanced System Settings

    You can view the list of event messages generated by the TV. View Notifications appear on the screen when events such as an update release for an app or Samsung Account login/logout occurs. " To delete all notifications, select Delete All.
  • Page 87 Locking/Unlocking the TV Control Button or Control Stick Settings System Expert Settings TV Control Button Lock " The actual name of this function may differ depending on the model. Enabling/Disabling the front indicators Settings System Expert Settings Light Effect " This function is not available on certain models in specific geographical areas.

  • Page 88: Restoring The Tv To The Factory Settings

    Using the TV as a display model (for retail stores) Settings System Expert Settings Usage Mode " For all other uses, select Home Mode. " With Retail Mode, some functions are disabled, and the TV automatically resets itself after a preset amount of time.

  • Page 89: Enabling/ Disabling Data Service Function (Hbbtv)

    Some channels may not include the HbbTV service. In some countries, HbbTV is disabled by default. In this case, HbbTV can be used by installing the HbbTV widget (the HbbTV Activation Widget) from Samsung APPS. To set the HbbTV automatic start to on or off, access...

  • Page 90: Teletext Feature

    Teletext Feature Learn how to use Teletext and run the functions provided by Teletext Service. " This function is not available on certain models in specific geographical areas. The index page of the Teletext service gives you information on how to use the Service. For Teletext information to be displayed correctly, channel reception must be stable.
  • Page 91 Typical Teletext page Part Contents Selected page number. Broadcasting channel identity. Current page number or search indications. Date and time. Text. Status information. FASTEXT information.

  • Page 92: Getting Support

    Try Now You can use this feature to let Samsung Electronics diagnose your TV when you need assistance with your TV. Set it to On. You will need to read and agree to the service agreement before using this feature.

  • Page 93: Finding The Contact Information For Service

    Contact Samsung Try Now You can view the address of the Samsung website, the call centre phone number, your TV's model number, your TV's software version, the Smart Hub info, and other information you may need to get service support from a Samsung call agent or the Samsung website.

  • Page 94: There Is A Problem With The Picture

    Pb, Pr, and Y jacks are plugged into their proper connectors. If the colours on your Samsung TV are correct but just a little too dark or bright, try adjusting the following settings first.
  • Page 95 The problem Try this! If your Samsung TV appears to turn off by itself, try disabling some of the TV's energy efficiency functions. See if Sleep Timer Settings System Time Sleep Unwanted Powering Timer) has been enabled. The Sleep Timer automatically turns the TV off after a specified period of time.
  • Page 96 " If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Centre for assistance. " If the test picture is displayed properly, there may be a problem with an external device. Please check the connections.

  • Page 97: I Can't Hear The Sound Clearly

    I Can't Hear the Sound Clearly When the TV has difficulties with sound, these steps may help resolve the problem. Testing the sound Settings Support Self Diagnosis Start Sound Test If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external device or the broadcast signal's strength.

  • Page 98: There Is A Problem With The Broadcast

    There Is a Problem with the Broadcast When the TV has difficulties receiving broadcasts, these steps may help resolve the problem. The problem Try this! Select Source to confirm that the correct input source has been selected. "Weak or No Signal" displayed in TV mode/ If the TV is not connected to a cable or satellite box, run Auto Tuning...

  • Page 99: The Tv Won't Connect To The Internet

    The TV Won't Connect to the Internet When the TV has difficulties connecting to the Internet, these steps may help resolve the problem. The problem Try this! The TV cannot connect Make sure the TV has a network connection ( Settings Network to your network or apps...

  • Page 100: Anynet+ (Hdmi-Cec) Isn't Working

    Anynet+ (HDMI-CEC) Isn't Working When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem. The problem Try this! Confirm that the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. Check if the power cord of the Anynet+ device is properly connected. Check the cable connections of the Anynet+ device.

  • Page 101: I Have Trouble Launching/Using Apps

    Reset Resets all Smart Hub settings to their factory defaults and Settings Resetting Smart deletes all information related to Samsung accounts, linked Support Self Diagnosis service accounts, Smart Hub service agreements, and Smart Reset Smart Hub...

  • Page 102: Other Issues

    Other Issues Use these procedures to resolve other issues that may occur. The problem Try this! Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of The TV is hot.
  • Page 103 The problem Try this! Broadcasting is only available when the Source is set to TV. Broadcasting menu cannot be accessed while you watch TV using a cable or Broadcasting option satellite box. has been deactivated. Broadcasting menu cannot be accessed while a recording is in progress or the timeshift function is running.

  • Page 104: Before Using The Recording And Timeshift Functions

    Before Using the Recording and Timeshift Functions Read these instructions before using Recording and Timeshift. " This function is not available on certain models in specific geographical areas. Before using the recording and Schedule Recording functions To set up a Schedule Recording, you must first set the TV's clock. Set the Clock Settings ●...
  • Page 105 Schedule Recording requires at least 100MB of free space on the USB storage device. Recording will ● stop if the available storage space falls below 50MB while recording is in progress. If the available storage space falls below 500MB while both the Schedule Recording and Timeshift ●...

  • Page 106: Before Using The Timeshift Function

    Before using the Timeshift function A USB hard drive with a speed of 5,400 rpm or above is recommended. However, RAID-type USB ● hard drives are not supported. USB memory sticks or flash drives are not supported. ● The total recording capacity may differ with the amount of available hard drive space and the ●...

  • Page 107: Supported Resolutions For Uhd Input Signals

    Supported Resolutions for UHD Input Signals Check the supported resolution for UHD input signals. Resolution: 3840 x 2160p, 4096 x 2160p ● " The HDMI connection with HDMI UHD Color set to supports up to UHD 50P/60P 4:2:0 input signals, while the HDMI connection with HDMI UHD Color set to...

  • Page 108: Read Before Using Voice Interaction

    Read Before Using Voice Interaction Read this information before using Voice Interaction. " This function may not be supported depending on the model or geographical region. This function is available for the remote control with a microphone. Precautions for Voice Interaction Voice Interaction is not available in all languages, dialects, or regions.

  • Page 109: Read Before Using Apps

    Read Before Using Apps Read this information before using Apps. Due to the product characteristics featured on the Samsung Smart Hub, as well as limitations in ● available content, certain features, applications, and services may not be available on all devices or in all territories.

  • Page 110: Read Before Using The Web Browser

    Read Before Using the Web Browser Read this information before using the BROWSER. WEB BROWSER is not compatible with Java applications. ● ● You cannot download files. If you attempt to download a file, you will receive an error message instead.
  • Page 111 When composing an email or a simple message, certain functions such as the font size and colour ● selection may not be available. There is a limit to the number of bookmarks and the size of the log file that can be saved. ●...

  • Page 112: Read Before Playing Photo, Video, Or Music Files

    Read Before Playing Photo, Video, or Music Files Read this information before playing media content. Limitations on use of Photo, Video, and Music files Try Now The TV supports MSC (Mass Storage Class) USB devices only. MSC is a class designation for mass ●...

  • Page 113: Supported External Subtitles

    Supported external subtitles Name Format MPEG-4 Timed text .ttxt SAMI .smi SubRip .srt SubViewer .sub Micro DVD .sub or .txt SubStation Alpha .ssa Advanced SubStation Alpha .ass Powerdivx .psb SMPTE-TT Text .xml Supported internal subtitles Name Container Xsub SubStation Alpha Advanced SubStation Alpha SubRip VobSub...

  • Page 114: Supported Image Formats And Resolutions

    Supported image formats and resolutions File extension Format Resolution *.jpg JPEG 15360 x 8640 *.jpeg *.png 4096 x 4096 *.bmp 4096 x 4096 *.mpo 15360 x 8640 Supported music formats and codecs File Format Codec Note extension *.mp3 MPEG MPEG1 Audio Layer 3 *.m4a *.mpa MPEG4...

  • Page 115: Supported Video Codecs

    Supported video codecs File Frame rate Bitrate Container Video codecs Resolution Audio codecs format (fps) (Mbps) 4096 x 2160: 30 H.264 BP/MP/HP 3840 x 2160: 60 4096 x 2160 HEVC (H.265 - Main, Main10, Main4:2:2 10) *.avi Motion JPEG 3840 x 2160 *.mkv *.asf *.wmv...
  • Page 116 Other restrictions Codecs may not function properly if there is a problem with the content. ● Video content does not play or does not play correctly if there is an error in the content or container. ● Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ●...
  • Page 117 Audio decoders WMA 10 Pro supports up to 5.1 channels. Supports up to the M2 profile. WMA lossless audio is not ● supported. QCELP and AMR NB/WB are not supported. ● Vorbis is supported for up to 5.1 channels. ● Dolby Digital Plus is supported for up to 5.1 channels.

  • Page 118: Read After Installing The Tv

    Read After Installing the TV Read this information after installing the TV. Picture sizes and input signals Picture Size setting is applied to the current source. The applied Picture Size will remain in effect whenever you select that source unless you change it. Input signal Picture size Component...

  • Page 119: Installing An Anti-Theft Lock

    Read before setting up a wireless Internet connection Precautions for wireless Internet This TV supports the IEEE 802.11a/b/g/n/ac communication protocols. Samsung recommends using ● IEEE 802.11n. Video files stored on a device connected to the TV via Home Network may not play back smoothly.
  • Page 120 – Encryption Types: WEP, TKIP, AES – In compliance with the newest Wi-Fi certification specifications, Samsung TVs do not support WEP ● or TKIP security encryption in networks running in the 802.11n mode. If the wireless router supports WPS (Wi-Fi Protected Setup), you can connect the TV to your network ●...

  • Page 121: Read Before Connecting A Computer (Supported Resolutions)

    Read Before Connecting a Computer (Supported Resolutions) Check the supported resolution for PC input signals. When you connect your TV to a computer, set the computer's video card to one of the standard resolutions listed in the tables below or on the next page. The TV will automatically adjust to the resolution you choose.

  • Page 122: Vesa Dmt

    VESA DMT Horizontal Vertical Polarity Resolution Clock frequency Frequency frequency Display format (horizontal / (Dots x lines) (MHz) vertical) (KHz) (Hz) 640 x 480 60 Hz 31.469 59.940 25.175 - / - 640 x 480 72 Hz 37.861 72.809 31.500 - / - 640 x 480 75 Hz...

  • Page 123: Supported Resolutions For Video Signals

    Supported Resolutions for Video Signals Check the supported resolution for video signals. CEA-861 Horizontal Vertical Polarity Resolution Clock frequency Display Frequency frequency (horizontal / format (Dots x lines) (MHz) vertical) (KHz) (Hz) 720 (1440) x 480i 60 Hz 15.734 59.940 27.000 - / - 720 (1440) x 576i...

  • Page 124: Read Before Using Bluetooth Devices

    Read Before Using Bluetooth Devices Read this information before using a Bluetooth device. " This function is not available on certain models in specific geographical areas. Restrictions on using Bluetooth You can't use Bluetooth devices and the Surround feature simultaneously. ●...

  • Page 125: Buttons And Functions

    Buttons and Functions Use convenience features or check available buttons and their descriptions for use while in playing media content. " The available buttons and functions may differ with content. Buttons and functions available while playing multimedia content Press the Select button while playing any video, photo or recorded content. Then the following buttons appear.
  • Page 126 Rotate left Rotate right ● Rotates the photo left or right direction. Zoom ● Zooms the photo in by up to a factor of 4. Fit to Screen ● Fits the photo to the screen. Background Music ● Play the background music while the TV displays photos with the background music. Options ●...

  • Page 127: Buttons And Functions Available While Using Sports Mode

    Buttons and functions available while using sports mode If you press the Select button, the following buttons appear. Zoom ● Pauses the current screen and zooms in any part of the screen by using 4 directional buttons. " This function is not available when you browse the multimedia content saved on a USB storage device or is active.

  • Page 128: Buttons And Functions Available While Recording A Programme Or Timeshift

    Buttons and functions available while recording a programme or Timeshift " The available buttons and functions may differ with the functions. If you press the Select button, the following buttons appear. Recording Time ● Record ● Starts instant recording of the current programme. Timeshift ●...

  • Page 129: Licence

    HDMI Licensing LLC in the United States and other countries. Open Source License Notice Open Source used in this product can be found on the following webpage. (http://opensource.samsung.com) Open Source License Notice is written only English. " This license may not be supported depending on your country or model.

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