Questions And Answers - Kenwood K714WM16 Installation Instructions Manual

questions and answers

Issues
Washing
machine cannot
start up
Door cannot be
opened
Heating fault
Water leakage
Water is
overflowed from
the bottom of the
machine
Indicator or
display does not
light
Detergent
residues in the
box
Washing effects
are not good
Abnormal noise
Great vibration
Reasons
• Machine's safety protection
design working.
• NTC is damaged and
heating pipe is aging.
• The connection between
inlet pipe or outlet hose
and tap or washing
machine is not tight.
• Drain pipe in the room is
blocked.
• The inlet pipe is not
connected firmly.
• Outlet hose has water
leakage.
• Power is disconnected.
• PC board has problems.
• Harness has connection
problem.
• Washing powder
is dampened and
agglomerated.
• The clothes are too dirty.
• Insufficient detergent
quantity.
Solutions
• Check if the door is closed tightly.
• Check if power plug is inserted well.
• Check if water supply tap is opened.
• Check if Start/Pause button is pressed.
• Check if On/Off button is pressed.
• Disconnect the power.
• Can normally wash the clothes.
• Only cannot wash with heating.
• Contact the service centre promptly.
• Check and fasten water pipes.
• Clean up outlet hose and ask a specialized
person to repair it when necessary.
• Fix the inlet pipe.
• Replace the drain hose.
• Check if the power is shut down and power
plug is connected correctly.
• If not, please call up service line.
• Clean and wipe the box.
• Use liquid detergents or change detergent.
• Select a proper procedure.
• Add the proper detergent quantity according
to the instructions in detergent package.
• Check if the fixing (bolts) have been
removed.
• Check if it is installed on solid and level
floor.
• Check if there are any metal articles inside.
• Check if the legs in the washing machine
are adjusted level.
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