Sony VAIO SVJ202A11L User Manual

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VAIO User Guide VAIO Duo SVJ2021 Series

Troubleshooting

How to Use

Parts Description

Setup

Network / Internet

Connections

Settings

Playback

Backup / Recovery

Security

Other Operations

Notifications

Read This First

Congratulations on your purchase of this VAIO(R) computer.

About your VAIO computer's configuration

To find out about the configuration of your VAIO computer, visit the Sony online support

website.

[Details]

Some features, options, and supplied items may not be available on your VAIO computer.

Features

Available features vary depending on the model or options you selected. Not all features

described in this manual are available depending on your model.

Illustrations

Illustrations, photos, or screenshots in this manual may look slightly different depending on

the model or options you selected.

Apps

The preinstalled apps may vary depending on the model or options you selected. The apps

described in this manual may not be preinstalled on your VAIO computer.

Supplied manuals

The following manuals are supplied with your VAIO computer.

On-screen documentation

User Guide - Introduction Version

A preinstalled manual with limited information of your VAIO computer, focused on

support and Internet connection. The User Guide - Introduction Version is

replaced with a complete version of the User Guide (this manual), after update.

User Guide (this manual)

General information and operation instructions about your VAIO computer including

support and troubleshooting information

Printed documentation

Quick Start Guide

An overview of how to set up and get started with your VAIO computer

Recovery, Backup and Troubleshooting Guide

Information on how to recover and back up your VAIO computer, as well as

troubleshooting information

Safety Regulations

Read carefully before activating the wireless functions such as the wireless LAN and

BLUETOOTH technology.

Other references

Windows Help and Support

A comprehensive resource for practical advice, tutorials, and demonstrations to help you

learn to use your VAIO computer.

App help files

[Details]

Back

Summary of Contents for Sony VAIO SVJ202A11L

Page 1 Congratulations on your purchase of this VAIO(R) computer. Parts Description About your VAIO computer’s configuration Setup To find out about the configuration of your VAIO computer, visit the Sony online support website. [Details] Network / Internet Some features, options, and supplied items may not be available on your VAIO computer.
Page 2 In no event shall Sony Corporation be liable for any incidental, consequential, or special damages, whether based on tort, contract, or otherwise, arising out of or in connection with this manual, the software, or other information contained herein or the use thereof.
Page 3 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Welcome How to Use Congratulations on the purchase of this VAIO(R) computer. This User Guide - Introduction Version provides you with limited information about Parts Description your VAIO computer. To update this file to the complete version of the User Guide, see Updating the User Guide to the Latest Version [Details] for more information.
Page 4 * Design and content of the screen are subject to change. To get the complete version of the User Guide 1. Connect your VAIO computer to the Internet. [Details] 2. Exit this User Guide - Introduction Version. 3. Open the Charms bar [Details], then select (Search).
Page 5 The following is one of the Internet connection methods as an example. 1. Internet 2. Modem 3. Router/access point 4. LAN cable (not supplied) 5. Wireless LAN To use the network (LAN) You can connect your VAIO computer to networks with a LAN cable. Connect one end of a LAN cable to the LAN port on the computer and the other end to your network.
Page 6 5. Follow the on-screen instructions to complete the updates. To use VAIO Update VAIO Update automatically notifies you of new updates available on the Internet then downloads and installs them on your VAIO computer. 1. Press the ASSIST button while your VAIO computer is on. VAIO Care starts.
Page 7 Finding Support Information The Sony online support website provides instant access to information on commonly encountered problems. You can find support information such as the support website URL in Contact & Support on VAIO Care or the supplied Quick Start Guide.
Page 8 Place the pointer at the top right corner of the screen, then move the pointer down when the Charms appear. Keyboard operation Press the C key while holding down the (Windows) key. ^ Go to top Searching/Starting Apps or Files 1.
Page 9 Press the (Windows) key. ^ Go to top Showing the Running Apps List Touch screen operation Slide your finger from the left edge of the screen to show an app icon(s), then slide the finger back to the edge. Mouse operation Place the pointer at the top left corner of the screen to show an app icon(s), then move the pointer down.
Page 10 Trademarks SONY and the SONY logo are registered trademarks of Sony Corporation. VAIO, the VAIO logo, and other Sony product or service names are trademarks or registered trademarks of Sony Corporation or any of its affiliates. Windows and the Windows logo are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Page 12 Security Hint Other Operations No Recovery Media is included because your VAIO computer can be recovered using data stored in the hard disk drive or SSD. See Recovering from the Recovery Notifications Area for more information.[Details] © 2012 Sony Corporation...
Page 13 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Parts and Controls on the Front How to Use Describes the features on the front of the VAIO computer, such as buttons and indicator Parts Description lights. Setup Network / Internet Connections...
Page 15 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Parts and Controls on the Sides How to Use Describes the features on the sides of the VAIO computer, such as connection ports. Parts Description Right side Setup Network / Internet Connections...
Page 17 Other Operations 5. Air intake vent Note Notifications The air exhaust vent may get hot during use. Take care when touching it. Related Topic Parts and Controls on the Front Parts and Controls on the Sides © 2012 Sony Corporation...
Page 18 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Parts and Controls of the Keyboard How to Use Describes the features of the keyboard, such as keys, buttons and indicator lights. Parts Description Setup Network / Internet Connections Settings Playback...
Page 19 After 10 minutes of idle time, the keyboard enters the power saving mode and all indicator lights turn off. Related Topic Replacing the AA Battery of the Keyboard Checking the Remaining Battery Power of the Keyboard About the Usage Environment for the Keyboard Connecting the Wireless Keyboard © 2012 Sony Corporation...
Page 20 1. Status light [Details] 2. Power switch of the mouse Related Topic Replacing the AA Battery of the Mouse Checking the Remaining Battery Power of the Mouse About the Usage Environment for the Mouse Connecting the Wireless Mouse © 2012 Sony Corporation...
Page 21 2. Pull up the stand, holding the bottom of your VAIO computer, as in the illustration Setup below. Network / Internet Connections Settings Playback Backup / Recovery Note Security Pull up the stand with slight force until it clicks. Other Operations Related Topic Notifications Adjusting the Angle of the Screen © 2012 Sony Corporation...
Page 22 The angle of your VAIO computer can be adjusted from approximately 8 to 30 degrees. Security Note Do not exert excessive pressure on your VAIO computer while adjusting the angle of the Other Operations screen, as damage may result. Notifications Related Topic Setting the Stand © 2012 Sony Corporation...
Page 23 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Replacing the AA Battery of the Keyboard How to Use Change the AA battery in the keyboard when the battery power becomes low. Parts Description 1. Set the power switch of the keyboard to OFF. Setup Network / Internet 2.
Page 25 If you intend not to use the keyboard for a long time, slide the power switch to OFF to Other Operations extend battery life. Notifications Related Topic Parts and Controls of the Keyboard Replacing the AA Battery of the Keyboard © 2012 Sony Corporation...
Page 26 We recommend that you use the wireless keyboard at least 6 inches / 15 cm away from metal objects and your VAIO computer. Related Topic Connecting the Wireless Keyboard © 2012 Sony Corporation...
Page 27 However, to set your password by BIOS setup, you need an USB keyboard (not supplied), as starting your VAIO computer by mouse operation alone is not possible. Related Topic About the Usage Environment for the Keyboard © 2012 Sony Corporation...
Page 28 Customize..., and then area of the desktop, click Playback change the behavior of the icons to Show icon and notifications. Backup / Recovery Related Topic Security Parts and Controls of the Keyboard Other Operations Notifications © 2012 Sony Corporation...
Page 29 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Replacing the AA Battery of the Mouse How to Use Change the AA battery in the mouse when the battery power becomes low. Parts Description 1. Set the power switch of the mouse to OFF. Setup Network / Internet Connections...
Page 31 If you do not intend to use the mouse for a long time, set the power switch to OFF to Security extend battery life. Other Operations Related Topic Notifications Parts and Controls of the Mouse Replacing the AA Battery of the Mouse © 2012 Sony Corporation...
Page 32 We recommend that you use the wireless mouse at least 6 inches / 15 cm away from metal objects and your VAIO computer. Related Topic Connecting the Wireless Mouse © 2012 Sony Corporation...
Page 33 The connection procedure is not usually required to use the wireless mouse with your VAIO computer. Do not perform the connection procedure if you can use the wireless mouse normally. Doing so may cause computer malfunction. Related Topic About the Usage Environment for the Mouse © 2012 Sony Corporation...
Page 34 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Adding and Removing Memory Modules How to Use If you want to increase your computer’s speed or improve performance when running Parts Description programs simultaneously, increase the amount of memory by installing optional memory modules.
Page 35 11. Check that the amount of system memory has correctly changed. [Details] If the amount of indicated system memory is correct, memory module installation was successful. Related Topic Notes on Adding and Removing Memory Modules © 2012 Sony Corporation...
Page 36 Be sure to remove any foreign objects and attach the Other Operations memory module compartment cover before turning on your VAIO computer. Sony does not guarantee that third party memory modules will work in your VAIO Notifications computer. For information on third party memory modules, consult the respective sales dealers.
Page 37 Be sure to turn off the computer before removing the battery pack. Network / Internet Related Topic Connections Charging the Battery Pack Notes on Using the Battery Pack Settings Shutting Down Your VAIO Computer Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 38 To check the battery status of your VAIO computer, click the battery icon, such as Settings (on battery) or (plugged in), in the desktop notification area. Playback Related Topic Backup / Recovery Charge Indicator Status List Checking the Battery Charge Capacity Security Extending the Battery Life Other Operations Notifications © 2012 Sony Corporation...
Page 39 Disconnect peripheral devices that are not in use. Settings Related Topic Playback Checking the Battery Charge Capacity Charging the Battery Pack Backup / Recovery Notes on Using the Battery Pack Using Sleep Mode Security Other Operations Notifications © 2012 Sony Corporation...
Page 40 If the battery pack runs out during your absence, power will be cut off and any data you are working on will be lost. While your VAIO computer is running on battery power, save data frequently. Related Topic Notes on Using the Power Source © 2012 Sony Corporation...
Page 41 VAIO computer caused by sudden power surges (in an electrical storm, for example). Notifications Related Topic Installing/Removing the Battery Pack Charging the Battery Pack Notes on Using the Battery Pack Turning on Your VAIO Computer Shutting Down Your VAIO Computer Notes on Using the Power Source © 2012 Sony Corporation...
Page 42 [Details] Related Topic Installing/Removing the Battery Pack Charging the Battery Pack Notes on Using the Battery Pack Connecting a Power Source Shutting Down Your VAIO Computer Restarting Your VAIO Computer Notes on Using the Power Source © 2012 Sony Corporation...
Page 43 AC outlet. Backup / Recovery Security Related Topic Turning on Your VAIO Computer Other Operations Restarting Your VAIO Computer Using Sleep Mode Notifications Notes on Using the Power Source © 2012 Sony Corporation...
Page 44 (Settings). 3. Select (Power) and Restart. Network / Internet Your VAIO computer will restart. Connections Related Topic Settings Turning on Your VAIO Computer Shutting Down Your VAIO Computer Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 45 A battery error has occurred due to a failed battery pack or an unlocked battery pack. Settings Related Topic Playback Charging the Battery Pack Checking the Battery Charge Capacity Backup / Recovery Extending the Battery Life Security Other Operations Notifications © 2012 Sony Corporation...
Page 46 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Using Sleep Mode How to Use In Sleep mode, all unnecessary devices of your VAIO computer are turned off, though some Parts Description devices stay on to retain the computer’s state including data you are working on. Sleep mode is useful when you take a short rest, for example.
Page 48 Hint The power status icon indicates what kind of power source your VAIO computer is Backup / Recovery currently using, and you can see the computer’s power status by selecting this icon. Security Other Operations Notifications © 2012 Sony Corporation...
Page 49 Network / Internet Notes on the AC adapter Connections Use the AC adapter supplied with your VAIO computer or genuine Sony products. Do Settings not use any other AC adapter as it may cause a malfunction. Do not connect the AC adapter to a power conversion device such as a travel power converter.
Page 50 If your VAIO computer enters Sleep mode while running a task, such as DVD writing, Backup / Recovery the task may be suspended. Security Related Topic Using Sleep Mode Other Operations Notes on Using the Power Source Notes on Using the Battery Pack Notifications © 2012 Sony Corporation...
Page 51 A protection sheet may be attached to the LCD screen frame at the factory. Remove Other Operations the sheet before use; otherwise the touch screen may not work correctly. Some apps do not accept touch screen operations. Notifications Related Topic <ERROR> © 2012 Sony Corporation...
Page 52 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting How to Use the Touch Screen <Touch screen equipped models> How to Use Parts Description You can tap the touch screen or make a simple motion with your fingers to operate your VAIO computer.
Page 53 Put a finger on the touch screen and slide it quickly in a straight line. The response by your VAIO computer is determined by the direction of the flick. There are four default responses: flick left moves forward, flick right moves backward, flick up scrolls up, and flick down scrolls down. Related Topic <ERROR> © 2012 Sony Corporation...
Page 54 Select the check box to enable the touch screen or clear it to disable the touch screen. 4. Select OK. Settings Related Topic Playback How to Use the Touch Screen<Touch screen equipped models> Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 55 The text font size for Windows changes. Hint Settings You can select Set custom text size (DPI) on the left of the Display window to set the text size more easily. Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 56 The touch screen may be damaged or a malfunction may occur. Be sure to touch only with your finger. Connections Keep the touch screen clean for good touch sensitivity. Dirt may cause damage or a malfunction. Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 57 Do not change the display resolution while using video/image apps or playing DVDs, as Playback it may cause unsuccessful playback/display or unstable system operations. Backup / Recovery Related Topic Notes on the LCD screen Security Other Operations Notifications © 2012 Sony Corporation...
Page 58 A residual image may appear on the LCD screen if the same image is displayed for an extended period of time. The residual image disappears after a while. You can use a screen saver to prevent residual images. © 2012 Sony Corporation...
Page 59 Fn+F2 keys once more to turn on the volume. Backup / Recovery You can also press the Fn+F4 keys to turn on the volume. Security Related Topic Adjusting the Volume in Windows Other Operations Adjusting the Microphone Volume Connecting External Speakers or Headphones Notifications © 2012 Sony Corporation...
Page 60 Turn down the volume of the speakers before turning them on. Notifications Hint Refer to the manual that came with your speakers or headphones. Related Topic Adjusting the Speakers Volume Connecting an External Microphone Changing the Sound Output Device Adjusting the Volume in Windows © 2012 Sony Corporation...
Page 61 Use a plug-in-power microphone. Refer to the manual that came with your microphone. Other Operations If microphone feedback occurs, move the microphone away from your speakers. Notifications Related Topic Adjusting the Microphone Volume Connecting External Speakers or Headphones © 2012 Sony Corporation...
Page 62 5. Ensure there is a check mark next to the icon of the device you intend to output Connections computer sound from. If there is no check mark next to the icon, select it and Set Default. Settings 6. Select OK. Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 63 4. Select the Sounds tab. Security 5. Clear the Play Windows Startup sound check box. 6. Select OK. Other Operations Notifications Related Topic Adjusting the Speakers Volume Adjusting the Microphone Volume Connecting External Speakers or Headphones © 2012 Sony Corporation...
Page 64 Microphone Boost right and left to adjust the volume level. 8. Select OK. Playback Backup / Recovery Related Topic Connecting an External Microphone Security Adjusting the Speakers Volume Adjusting the Volume in Windows Other Operations Notifications © 2012 Sony Corporation...
Page 65 To achieve maximum effect of S-FORCE Front Surround 3D, place your VAIO computer Security directly across from your listening position and stay within the optimum distance: approximately 3.3 feet (1 m) from the computer. Other Operations Related Topic Notifications Adjusting the Speakers Volume Adjusting the Volume in Windows © 2012 Sony Corporation...
Page 66 In addition, procedures to connect and use an external drive vary depending on the Other Operations drive you use. Refer to the manual that came with your external drive for more information. Notifications Related Topic Connecting a USB Device © 2012 Sony Corporation...
Page 67 The disc slides out. Note Do not forcibly pull out the disc from the optical disc drive before it completely slides out. Related Topic Supported Discs<Optical disc drive equipped models> About Region Codes<Optical disc drive equipped models> © 2012 Sony Corporation...
Page 68 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Supported Discs <Optical disc drive equipped models> How to Use Parts Description This topic explains media types that are playable/recordable on your VAIO computer. The installed optical disc drive varies depending on the model you purchased. Check the specifications before use.
Page 69 DVD-RAM media. Writable media differ depending on the disc burning app you use. Refer to the help file included with the app for more information. It is recommended that you use Sony branded media: DVD+R, DVD+RW, DVD-R, DVD- RW, CD-R, CD-RW, BD-R, or BD-RE.
Page 70 Protection (HDCP) standard, you cannot play or view the contents of copyright protected Blu-ray Disc media through an HDMI connection. Some Blu-ray Disc content may restrict video output to standard definition or prohibit analog video output. Related Topic About Region Codes<Optical disc drive equipped models> © 2012 Sony Corporation...
Page 71 If the region code for your residence area is different from the label, you cannot play the disc on your VAIO computer. Security Related Topic Other Operations Supported Discs<Optical disc drive equipped models> Notifications © 2012 Sony Corporation...
Page 72 Network / Internet Connections Settings Sony assumes no liability for any problems and damages to discs arising out of Playback adhesive labels affixed to discs. Refer to the manual carefully that came with the label app or label paper, and use the labels under your responsibility.
Page 73 The writing process may take longer to complete than theoretically predicted because some apps write and verify data simultaneously. Sony assumes no liability for any loss or damage of any kind arising out of writing failure. © 2012 Sony Corporation...
Page 74 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Using the Built-in Camera <Built-in camera equipped models> How to Use Parts Description If your VAIO computer is equipped with a built-in camera, you can make a video call through the Internet using communication software, such as Windows Live Messenger.
Page 76 Do not rub the area too hard, as it can be easily scratched. Settings Related Topic Playback Using the Built-in Camera<Built-in camera equipped models> Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 77 If you require information on the network settings at your workplace, ask the network administrator. Settings Related Topic Playback About the Internet Connection Services Starting Wi-Fi (Wireless LAN) Communications Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 78 Cable modem Network / Internet Digital Subscriber Line (DSL) Satellite Connections Dial-up Settings Related Topic Connecting to the Internet with a Wired Connection Playback Starting Wi-Fi (Wireless LAN) Communications Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 79 To connect your VAIO computer to the Internet using the wireless LAN function, you need to set up the wireless LAN network. [Details] Related Topic About the Internet Connection Services About the Network (LAN) Starting Wi-Fi (Wireless LAN) Communications © 2012 Sony Corporation...
Page 80 By pressing the WEB button, you can launch the default web browser. Parts Description Even when your VAIO computer is off, pressing the WEB button starts Windows, and launches the web browser. Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 81 For models compliant with the IEEE 802.11b/g/n standard, only 2.4 GHz band can be used. Backup / Recovery Related Topic Starting Wi-Fi (Wireless LAN) Communications Security Stopping Wi-Fi (Wireless LAN) Communications Notes on Using the Wi-Fi (Wireless LAN) Function Other Operations Notifications © 2012 Sony Corporation...
Page 82 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Starting Wi-Fi (Wireless LAN) Communications How to Use You can establish Wi-Fi (wireless LAN) communications between your VAIO computer and Parts Description an access point (not supplied). Before using Wi-Fi (wireless LAN), make sure a access point (not supplied) is on and operating.
Page 83 Stopping Wi-Fi (Wireless LAN) Communications Notes on Using the Wi-Fi (Wireless LAN) Function About a Security Key for Wi-Fi (Wireless LAN) © 2012 Sony Corporation...
Page 84 Settings Related Topic Playback About the Wi-Fi (Wireless LAN) Standards Starting Wi-Fi (Wireless LAN) Communications Backup / Recovery Notes on Using the Wi-Fi (Wireless LAN) Function Disabling the Wi-Fi (Wireless LAN) Function Security Other Operations Notifications © 2012 Sony Corporation...
Page 85 Refer to Windows Help and Support for more information on Airplane mode. [Details] Backup / Recovery Related Topic Security About the Wi-Fi (Wireless LAN) Standards Other Operations Starting Wi-Fi (Wireless LAN) Communications Notes on Using the Wi-Fi (Wireless LAN) Function Notifications © 2012 Sony Corporation...
Page 86 5. Enter a security key in the Network security key field and select OK. Other Operations Related Topic Notifications About the Wi-Fi (Wireless LAN) Standards Starting Wi-Fi (Wireless LAN) Communications Notes on Using the Wi-Fi (Wireless LAN) Function © 2012 Sony Corporation...
Page 87 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Notes on Using the Wi-Fi (Wireless LAN) Function How to Use Before using the Wi-Fi (wireless LAN) function, read the following precautions for correct Parts Description use. In some countries or regions, using the Wi-Fi (wireless LAN) products may be restricted by the local regulations.
Page 88 Technology (NIST) FIPS 140-2 compliant AES encryption algorithm and 802.1X-based authentication. WPA2 is backward compatible with WPA. Related Topic About the Wi-Fi (Wireless LAN) Standards Starting Wi-Fi (Wireless LAN) Communications Stopping Wi-Fi (Wireless LAN) Communications Notes on Using the BLUETOOTH(R) Function © 2012 Sony Corporation...
Page 89 BLUETOOTH devices. If any device responds to the inquiry, the two devices can connect with each other. Related Topic Communicating with Another BLUETOOTH(R) Device such as a Mouse Stopping BLUETOOTH(R) Communications Notes on Using the BLUETOOTH(R) Function About BLUETOOTH(R) Security © 2012 Sony Corporation...
Page 90 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Communicating with Another BLUETOOTH(R) Device such as a Mouse How to Use Parts Description You can connect BLUETOOTH devices to your VAIO computer. For details on BLUETOOTH communication, see About the BLUETOOTH Function. [Details] Setup 1.
Page 91 Stopping BLUETOOTH(R) Communications Notes on Using the BLUETOOTH(R) Function About BLUETOOTH(R) Security © 2012 Sony Corporation...
Page 92 When Airplane mode is Off, the WIRELESS indicator light on your VAIO computer stays on. Settings Related Topic Playback About the BLUETOOTH(R) Function Communicating with Another BLUETOOTH(R) Device such as a Mouse Backup / Recovery Notes on Using the BLUETOOTH(R) Function Security Other Operations Notifications © 2012 Sony Corporation...
Page 93 Connections Related Topic Settings About the BLUETOOTH(R) Function Communicating with Another BLUETOOTH(R) Device such as a Mouse Playback Stopping BLUETOOTH(R) Communications Notes on Using the BLUETOOTH(R) Function Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 94 If you urgently need to disable the BLUETOOTH function, turn off your VAIO computer. Related Topic About the BLUETOOTH(R) Function Communicating with Another BLUETOOTH(R) Device such as a Mouse Stopping BLUETOOTH(R) Communications About BLUETOOTH(R) Security Notes on Using the Wi-Fi (Wireless LAN) Function © 2012 Sony Corporation...
Page 96 You need to calibrate the built-in digital compass when the software does not show the Security current location or direction correctly. Click @@@Location Info/GPS@@@ and @@@Adjust Digital Compass@@@ on VAIO Control Center and follow the on-screen instructions to Other Operations calibrate the built-in digital compass. Notifications © 2012 Sony Corporation...
Page 97 Do not hold the bottom of your VAIO computer for an extended period of time. Use of the computer for an extended period of time will heat up the bottom of the computer, resulting in low-temperature burns. © 2012 Sony Corporation...
Page 98 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Combinations and Functions with the Fn Key How to Use Press and hold down the Fn key and another key simultaneously to perform a keyboard Parts Description shortcut action.
Page 100 Hint The LCD brightness setting is retained even after your VAIO computer is turned off and Connections restarted. Settings Related Topic Combinations and Functions with the Fn Key Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 101 Keeping Your VAIO Computer in Optimum Condition (VAIO Care) Recovering from the Recovery Area Backup / Recovery Backing Up Your Data when You cannot Start Windows Restoring Your Data with VAIO Data Restore Tool Security Other Operations Notifications © 2012 Sony Corporation...
Page 102 Refer to the help file included with (VAIO Control Center) for more information on each option. Connections Some of the items will not be visible if you log on as a user without administrative rights. Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 103 Some resolution options may not be available, depending on the model or the HDMI- connected device. Other Operations The function to adjust the screen resolution may be disabled depending on the selected resolution. Notifications Related Topic <ERROR> <ERROR> © 2012 Sony Corporation...
Page 104 Network / Internet The system information of your VAIO computer is displayed. Connections Related Topic Notes on Adding and Removing Memory Modules Settings Adding and Removing Memory Modules Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 105 If the battery life has become short, replace the battery pack with a new one specified by Setup Sony. Refer to the help file for more information on battery charge status and capacity decrease. Network / Internet 1.
Page 106 USB port even when a USB device is not connected to the port. When the USB charging settings are enabled, you cannot use the remote wake-up Backup / Recovery function on the USB device connected to the USB port that supports USB charging. Security Other Operations Notifications © 2012 Sony Corporation...
Page 107 Sleep mode, and the charge and power indicator lights blink simultaneously when the Other Operations battery pack runs out of power during Sleep mode. When you use the Hibernate mode, you need to disable Rapid Wake. Notifications Related Topic Using Sleep Mode Notes on Sleep Mode © 2012 Sony Corporation...
Page 108 USB 3.0 standard. USB ports that are compliant with the USB 3.0 standard are identifiable by their blue color. In addition to the USB 2.0 standard transfer modes, the USB 3.0 standard specifies the following transfer mode: SuperSpeed: Transfer rate of 5 Gbps. Related Topic Connecting an External Drive © 2012 Sony Corporation...
Page 109 Because it is removable, it can be used for external data storage. For the latest information about “Memory Stick”, visit http://www.sony.net/memorycard/. Setup Network / Internet Related Topic Compatible “Memory Stick”...
Page 110 Notifications Your VAIO computer has been tested and found compatible with any Sony branded “Memory Stick” of up to 32 GB, available as of June 2011. However, “Memory Stick” compatibility is not guaranteed in all cases.
Page 111 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Inserting/Removing “Memory Stick” How to Use You can use “Memory Stick” to save data or transfer images between a digital camera and Parts Description your VAIO computer. To insert/remove “Memory Stick”, follow these steps. Setup To Insert “Memory Stick”...
Page 112 About “Memory Stick” Compatible “Memory Stick” Formatting “Memory Stick” Notes on Using “Memory Stick” © 2012 Sony Corporation...
Page 113 6. Click Start. Follow the on-screen instructions. Note It may take time to format “Memory Stick” depending on the media type. Related Topic About “Memory Stick” Compatible “Memory Stick” Inserting/Removing “Memory Stick” Notes on Using “Memory Stick” © 2012 Sony Corporation...
Page 114 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Notes on Using “Memory Stick” How to Use Before using “Memory Stick”, read the following precautions for correct use. Parts Description Keep “Memory Stick” out of reach of children. There is a risk of swallowing it. Do not touch the “Memory Stick”...
Page 115 Related Topic About “Memory Stick” Compatible “Memory Stick” Inserting/Removing “Memory Stick” Formatting “Memory Stick” © 2012 Sony Corporation...
Page 116 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Inserting/Removing SD Memory Cards How to Use Your VAIO computer is equipped with an SD memory card slot. You can use this slot to Parts Description transfer data among digital cameras, camcorders, music players, and other audio/video devices.
Page 118 In such a case, wait for a while before removing the memory card until it cools down. Related Topic Inserting/Removing SD Memory Cards © 2012 Sony Corporation...
Page 119 Refer to Windows Other Operations Help and Support for more information on the Windows password. [Details] Notifications Related Topic Setting/Changing the Power-on Password © 2012 Sony Corporation...
Page 120 The actual procedure may be different from the above depending on the version of the app installed on your VAIO computer. In such a case, follow the on-screen instructions. Hint Refer to the help file included with your app for more information. © 2012 Sony Corporation...
Page 121 In this case, you need to repeat the above steps. It takes several hours to complete the BitLocker encryption. Do not encrypt an external device containing the recovery password, such as a USB flash drive, using Windows BitLocker Drive Encryption. © 2012 Sony Corporation...
Page 122 The TPM security feature on your VAIO computer does not ensure complete security of Backup / Recovery your data and hardware. Sony assumes no liability for any problems and damage arising out of your use of or Security inability to use the TPM.
Page 123 Playback cannot be used with the computer. If an AC adapter is supplied with the external device, be sure to connect it to an AC Backup / Recovery power source in advance. Security Other Operations Notifications © 2012 Sony Corporation...
Page 124 You can reset the user password at the BIOS setup screen by entering the machine password. If you forget the machine password, the password must be reset by authorized Sony service/support center. (The reset fee will be charged.) Related Topic...
Page 125 Backup / Recovery At the confirmation prompt, press the Enter key. Security Related Topic Other Operations Setting/Changing the Power-on Password What should I do if I forget the power-on password to start my VAIO computer? Notifications © 2012 Sony Corporation...
Page 126 Enabled and press the Enter key. 6. Press the key to select the Exit tab, select Exit Setup, and then press the Backup / Recovery Enter key. At the confirmation prompt, press the Enter key. Security Other Operations Notifications © 2012 Sony Corporation...
Page 127 For more information on how to create partitions, see Creating Partitions. <ERROR> * Some models may have D: drive as the factory default setting. Connections Related Topic Settings Creating Partitions Removing Recovery Contents to Free up Disk Space Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 128 4. Right-click Unallocated and select New Simple Volume. 5. Follow the on-screen instructions. Playback Backup / Recovery Related Topic Creating Other Drives (Modifying Partitions) Security Removing Recovery Contents to Free up Disk Space Other Operations Notifications © 2012 Sony Corporation...
Page 129 Follow the on-screen instructions until the VAIO Care (Rescue Mode) : Notifications Recovery and maintenence screen appears. 6. Select Tools and @@@Remove recovery partition@@@. 7. Follow the on-screen instructions. Related Topic Creating Other Drives (Modifying Partitions) Creating Partitions © 2012 Sony Corporation...
Page 130 Backing Up Your Data when You cannot Start Windows Playback Restoring Your Data with VAIO Data Restore Tool Creating a Restore Point Backup / Recovery Restoring System Files Using the Restore Point when You cannot Start Windows Security Other Operations Notifications © 2012 Sony Corporation...
Page 131 [Details] Related Topic About Backup Backing Up Your Data when You cannot Start Windows Restoring Your Data with VAIO Data Restore Tool Restoring System Files Using the Restore Point when You cannot Start Windows © 2012 Sony Corporation...
Page 132 Network / Internet [Details] Connections Related Topic Settings Restoring Your Data with VAIO Data Restore Tool Restoring System Files Using the Restore Point when You cannot Start Windows Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 133 Using Rescue Data does not guarantee to back up all the data on your built-in storage device. Sony assumes no liabilities for any loss of your data arising out of the backup process. Use the power cord or the AC adapter to power your VAIO computer while using this software.
Page 134 Restoring Your Data with VAIO Data Restore Tool Creating a Restore Point Restoring System Files Using the Restore Point when You cannot Start Windows © 2012 Sony Corporation...
Page 135 Restart your VAIO computer if the window prompts you to restart the computer. Related Topic About Backup About Types of Backup Backing Up Your Data when You cannot Start Windows Restoring Your Data with VAIO Data Restore Tool Creating a Restore Point © 2012 Sony Corporation...
Page 136 To restore copyright protected data, such as music files organized by digital media Backup / Recovery playback software, use a backup tool specified by the software you used to import such data. Sony does not guarantee the playback compatibility of data which is not restored with the specified backup tool. Security...
Page 137 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting About Recovery How to Use Recovery is the process of restoring your VAIO computer back to its original factory Parts Description condition. There are two ways to recover the computer: From Recovery Media Setup From the recovery area...
Page 139 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Creating Recovery Media How to Use Follow the instructions below to create Recovery Media. Parts Description To create Recovery Media Setup Hint Network / Internet You can use optical discs and a USB flash drive as Recovery Media. However, it is recommended that you use DVD-R or BD-R media, since you may accidentally delete the data on the USB flash drive.
Page 140 Refer to the help file included with VAIO Care beforehand when you use a USB flash drive as Recovery Media. Related Topic About Recovery Recovering from the Recovery Area Recovering from Recovery Media Notes on Recovery © 2012 Sony Corporation...
Page 141 Playback Hint To perform the custom recovery, select Tools and click Start advanced recovery Backup / Recovery wizard. Security Related Topic Other Operations About Recovery Creating Recovery Media Notifications Recovering from Recovery Media Notes on Recovery © 2012 Sony Corporation...
Page 142 If you cannot recover your VAIO computer using the USB flash drive, connect the drive to another USB port on the computer and try recovering the computer again. Related Topic About Recovery Creating Recovery Media Recovering from the Recovery Area Notes on Recovery © 2012 Sony Corporation...
Page 143 Do not stop the recovery process until the process is complete. Settings If you have forgotten the password and cannot start the recovery process, contact an authorized Sony service/support center to reset it. A reset fee will be charged. Playback Notes on software Backup / Recovery Recovering your VAIO computer can restore only the preinstalled software.
Page 144 The volume of the recovery area and the total volume of the C: drive are displayed in the Disk 0 row in the center pane. Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 145 VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting About the Start Screen and New Menus How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 146 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Opening the Charms Bar How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 147 VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Starting Apps and Opening Files How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 148 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Exiting Apps How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 149 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Showing the Start Screen How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 150 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Showing the Desktop How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 151 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Opening Control Panel How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 152 VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Opening Windows Help and Support How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 153 2. After VAIO Care starts, click VAIO Software and VAIO Update. Follow the on-screen instructions. Connections Settings Related Topic Keeping Your VAIO Computer in Optimum Condition (VAIO Care) Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 154 “VAIO Care” in the Search box to start VAIO Care. Other Operations Related Topic Notifications Recovering from the Recovery Area Backing Up Your Data when You cannot Start Windows Restoring Your Data with VAIO Data Restore Tool © 2012 Sony Corporation...
Page 155 VAIO computer. 1. Click (Start), All Programs, and VAIO Care. Backup / Recovery 2. After VAIO Care starts, click VAIO Software and VAIO Update. Security Follow the on-screen instructions. Other Operations Related Topic Using VAIO Update Notifications © 2012 Sony Corporation...
Page 156 In Store Service & Support (available in USA only) Make an appointment with a Sony certified technician at a U.S. Sony Store and get personalized service and support for your VAIO computer. Sony Technicians can assist with the setup of your new VAIO computer, system optimization, data rescue, and any repair service you might need.
Page 158 Troubleshooting About the Software License How to Use This product contains software owned by Sony and licensed by third parties. Use of such Parts Description software is subject to the terms and conditions of license agreements enclosed with this product.
Page 159 Do not use solvents such as benzine, acetone, alcohol, thinner, or commercially available cleaners, as these may cause damage to the LCD screen. © 2012 Sony Corporation...
Page 160 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Setting Up an Appropriate Work Environment How to Use This topic describes where to or not to place your VAIO computer and ergonomic Parts Description instructions. Setup Where to place your VAIO computer When placing your VAIO computer, ensure that: Network / Internet...
Page 161 Do not drop or hit your VAIO computer. Even a slight shock or vibration may cause a hard disk malfunction. Do not place your VAIO computer in an unstable position. © 2012 Sony Corporation...
Page 162 If your VAIO computer or the AC adapter becomes extraordinarily hot, turn off the Backup / Recovery computer, unplug the AC adapter, remove the battery pack if it is removable, and then contact an authorized Sony service/support center. Security Power source Other Operations Do not place heavy objects on the power cord, or this could cause a fire.
Page 163 Playback the storage device. Do not use your VAIO computer in a place subject to extreme changes in temperature. Backup / Recovery Do not remove the storage device from your VAIO computer. Security Other Operations Notifications © 2012 Sony Corporation...
Page 164 Playback The BLUETOOTH word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. Other Backup / Recovery trademarks and trade names are those of their respective owners.
Page 165 How to Use Parts Description If you have any problem operating your VAIO computer, try these suggestions before contacting an authorized Sony service/support center or your local Sony dealer directly. 1. See other sections in this on-screen manual. Setup 2. Start VAIO Care and perform necessary operations.
Page 166 Network / Internet Connections The following information is applicable to ENERGY STAR qualified products only. As an ENERGY STAR Partner, Sony confirmed that this product meets the ENERGY STAR Settings standards for energy efficiency. The International ENERGY STAR Office Equipment Program is an international program that Playback promotes energy saving through the use of computers and office equipment.
Page 167 If the problem persists, it is likely that the installed battery pack is not compatible with Backup / Recovery your VAIO computer or has failed. Turn off the computer, remove the battery pack, and then replace it with a new one specified by Sony. Security Peripheral Devices...
Page 168 If ambient temperature is outside the specified range or the power consumption of your Software VAIO computer is high when you charge the battery pack, the charge current may be reduced. Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 169 VAIO computer into Sleep mode after a certain period of inactivity. To solve this problem, exit all running apps or change the Software current screen saver. Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 170 While your VAIO computer is running on battery power, the CPU clock frequency is Software reduced for power conserving purposes, which causes the computer to run slowly. This is normal and does not indicate a malfunction. Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 171 AC adapter. Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony rechargeable battery pack and AC adapter, which are supplied by Sony for your VAIO computer.
Page 172 Remove the battery pack and reinstall it properly. [Details] If the problem persists, it means the installed battery is not compatible with your VAIO Network / Internet computer. Remove the battery pack. Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 173 In such a case, reinstall the memory module. If you use a memory module other than the Sony branded memory module, contact the sales dealer or the manufacturer of the memory module.
Page 174 (Shut down) in the lower right corner of the computer screen, and then select Shut down. Press and hold down the (Power) button for more than four seconds. Unplug the AC adapter and remove the battery pack from your VAIO computer. © 2012 Sony Corporation...
Page 175 When the battery pack is running out of power, your VAIO computer automatically enters Hibernate mode and eventually turns off. Connect the AC adapter to the computer or charge the battery pack. Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 176 Power Options window and check if Allow hybrid sleep under Sleep is set to Off. If it is set to On, change it to Off. [Details] Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 177 Troubleshooting power? Hardware This problem occurs when Windows does not allow a task to be suspended, depending Software on the running apps or the connected external devices. Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 178 Network / Internet Your VAIO computer may not enter Sleep mode if you execute a task on the computer before completely entering Sleep mode. Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 179 ASSIST button while the computer is off to display the VAIO Care Rescue Mode screen, and select Start BIOS setup. key to select the Security tab, change the Secure Boot setting Press the to Disabled, and then restart the computer. © 2012 Sony Corporation...
Page 180 Turning off the computer with the Ctrl+Alt+Delete keys, the (Power) button, or the (Power) switch may cause loss of unsaved data. Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 181 (Power) button for more than four Parts Description seconds, or slide the (Power) switch to the right for more than four seconds. Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 182 When the indicator light is off, characters typed will appear in lowercase (or uppercase if you also hold down the Shift key). Press the Shift+Caps Lock keys to turn the Caps Lock indicator light on or off. [Details] © 2012 Sony Corporation...
Page 183 Windows setup, the key configuration will be mismatched. To change the keyboard configuration, refer to Windows Help Software and Support. Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 184 Disconnect all cables and peripheral devices, such as the power cord and the USB device, remove the battery pack, and wait about five minutes. Then, put them back in place and turn on your VAIO computer again. © 2012 Sony Corporation...
Page 185 Make sure the screen color setting is set to True Color (32 bit). Refer to Windows Hardware Help and Support for more information on how to change the setting. Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 186 The video memory of your VAIO computer may be insufficient for displaying high resolution videos. In such a case, lower the resolution of the LCD screen. [Details] Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 187 Peripheral Devices wait until the data access ends and then start playback again. If you are playing a video stored on the memory card, copy it to the built-in storage device and then play the copied video. © 2012 Sony Corporation...
Page 188 How to Use How do I change the LCD brightness? Troubleshooting Press the Fn+F5 or Fn+F6 keys to adjust the LCD brightness of your VAIO computer. Hardware [Details] Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 189 Refer to Windows Help and Support for more information on how to change the Software text size. Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 190 GPU, or system memory performance on your VAIO computer. During the video playback, some operations and/or functions may become unavailable, and sound Network / Internet interruptions, dropped frames, and playback failure may occur depending on the configuration of the computer. Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 191 Sound interruptions may occur when the CPU load is high. In this case, reduce the CPU load by exiting all running apps other than a playback app, or by disabling unnecessary audio effects applied to playback. Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 192 Set Default. If the icon is not displayed, make sure the microphone is properly connected to your VAIO computer. Network / Internet If you are using an external microphone, use a plug-in power microphone. Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 193 Microphone feedback may occur when your microphone receives the sound from a sound output device, such as speakers. Software Keep the microphone away from a sound output device. Turn down the volume of the speakers and the microphone. Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 194 Make sure external speakers are turned on. Make sure the volume from external speakers is not minimized. Make sure the sound output device is correctly selected. [Details] Check the volume on the playback app you are using. © 2012 Sony Corporation...
Page 195 The drive eject button may not work depending on your VAIO computer status. Exit all running apps and press the drive eject button. If the problem persists, restart the computer and press the drive eject button again. Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 196 Some players can play only discs that are created in disc-at-once mode. When you play Backup / Recovery the created disc on a player other than your VAIO computer, make sure if the player supports disc writing mode you selected. Security Peripheral Devices © 2012 Sony Corporation...
Page 197 Uninstall the playback or writing app installed on your VAIO computer after purchase. Peripheral Devices For instructions on how to uninstall the app, refer to the help file included with the app or Windows Help and Support. [Details] © 2012 Sony Corporation...
Page 198 DVD+R DL, DVD+R, DVD-R DL, or DVD-R media are not rewritable. You can write data Hardware to such media only once and cannot delete data on the media. See Supported Discs for more information. [Details] Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 199 The viewfinder may show some noise, for example horizontal streaks, when you are Backup / Recovery viewing a rapid-moving object. This is normal and does not indicate a malfunction. If the problem persists, restart your VAIO computer. Security Peripheral Devices © 2012 Sony Corporation...
Page 200 Why is the video input from the built-in camera suspended momentarily? Troubleshooting Hardware The video input may be suspended momentarily if: A shortcut key with the Fn key is used. Software The CPU load increases. Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 201 Images captured under fluorescent light may contain light reflections. Hardware A dark portion in captured images may contain noise. The area on and around the built-in camera is soiled. Clean the area. [Details] Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 202 Exit the applications that you are not currently using. Network / Internet This problem may occur while your VAIO computer is running on the power saving plan, which reduces the CPU performance. Check the current power plan. [Details] Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 203 To reduce flicker noise, change the direction of your VAIO computer so that you can adjust the direction of the built-in camera. Some software applications offer adjustable Software parameters, such as brightness, to eliminate flicker noise. Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 204 Refer to the manual provided from your ISP to check the web browser settings. Software Make sure the URL in the address bar is correct. Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 205 Hardware Change the text size on your web browser. If you use Internet Explorer, select Page and Text Size, and then select your desired text size. Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 206 Peripheral Devices If a connection utility app is installed, Windows may fail to configure the Wi-Fi (wireless LAN) settings. Be sure to take a note of your settings, (such as security keys) before uninstalling. © 2012 Sony Corporation...
Page 207 You can find the key in the setting screen of your access point. Refer to the manual that came with your access point for more information. Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 208 Move your VAIO computer away from obstructions or closer to any access point you may be using. Open the Charms bar [Details] and select (Settings) and (the Network icon). Check that your access point is displayed. © 2012 Sony Corporation...
Page 209 If you use a microwave oven while communicating via Wi-Fi (wireless LAN), data transfer rate may slow down, communication range may narrow, or communication may be interrupted. Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. [Details] © 2012 Sony Corporation...
Page 210 Open Command Prompt [Details], enter “ipconfig /all”, and then press the Enter key. Network / Internet You can find the physical address (MAC address) in the Physical Address field under Wireless LAN adapter Wireless Network Connection. Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 211 Select Change PC settings at the lower right corner of the bar, and select Wireless in the left pane. Turn off Airplane mode and change the Bluetooth setting under Wireless Backup / Recovery devices to On. Security Peripheral Devices © 2012 Sony Corporation...
Page 212 Select (arrow) in the desktop notification area [Details], right-click (the BLUETOOTH icon), and select (wi1090) to open the settings window. Select the (wi1100) tab and make sure that the (wi1110) check box is selected. Peripheral Devices © 2012 Sony Corporation...
Page 213 On. Backup / Recovery Check the BLUETOOTH settings. Open Control Panel and select Hardware and Sound and (wi1120). [Details] Right-click the computer icon and select (wi1130) and the (wi1140) check box. Security Peripheral Devices © 2012 Sony Corporation...
Page 214 Refer to the manual that came with the device for more information. If the device you want to communicate with is already communicating with another BLUETOOTH device, it may not be found or it may not be able to communicate with your VAIO computer. © 2012 Sony Corporation...
Page 215 BLUETOOTH profiles do not support high-speed communications. Security The BLUETOOTH device with which you want to communicate supports BLUETOOTH high speed technology. Both the wireless LAN and BLUETOOTH functions on the computer are enabled. Peripheral Devices © 2012 Sony Corporation...
Page 216 The BLUETOOTH function may not be available to a user with a standard user account Software on your VAIO computer. Log onto the computer as a user with administrative rights. Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 217 Troubleshooting Hardware If you switch users without signing out from your system, BLUETOOTH devices will not work. Be sure to sign out before switching users. Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 218 Your VAIO computer does not support the data transfer function (vCard Exchange), which exchanges business card data between BLUETOOTH devices (a smartphone, a mobile phone, etc.). Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 219 Near a material that has a high level of magnetic interference, such as a magnet, a magnetic holder, or speakers Calibrating the built-in digital compass may correct the direction. Click @@@Location Info/GPS@@@ and @@@Adjust Digital Compass@@@ on VAIO Control Center and follow the on-screen instructions to calibrate the built-in digital compass. © 2012 Sony Corporation...
Page 220 Software If you connect the computer to an external display while using the computer in portrait orientation, the computer screen automatically changes to landscape (horizontal) Network / Internet orientation. Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 221 What should I do if I cannot charge the device connected to the USB port that supports USB Troubleshooting charging? Hardware Make sure that USB Charging Settings is enabled. [Details] Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 222 Contact the software publisher or the manufacturer of your printer. Make sure the correct printer port for your printer is selected. For more information on the printer port settings, refer to the manual that came with the printer, or contact the manufacturer. © 2012 Sony Corporation...
Page 223 Press the ASSIST button while your VAIO computer is off to display the VAIO Care Hardware Rescue Mode screen, and select Start from media (USB device/optical disc). Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 224 Hardware Close open file(s), make sure the indicator light on the USB floppy disk drive is off, and then remove your floppy disk from the drive. Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 225 Make sure the USB floppy disk drive is securely connected to your VAIO computer. Network / Internet Remove the floppy disk from the USB floppy disk drive and then insert it again. Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 226 If a message indicating that your floppy disk is write-protected appears, slide a write- protect tab on the floppy disk to disable the write-protect feature. Security Sliding the write-protect tab to the open position enables the write-protect feature. Peripheral Devices © 2012 Sony Corporation...
Page 227 Security USB hubs may prevent the USB device from working because of a power distribution failure. We recommend you connect the device directly to your VAIO computer without a Peripheral Devices hub. © 2012 Sony Corporation...
Page 228 Why doesn’t the “Memory Stick” icon appear in the Computer window? Troubleshooting Hardware The icon does not appear when no “Memory Stick” is inserted into the slot. Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 229 Some types of memory cards are equipped with an erasure prevention switch to protect Hardware data from unintentional erasure or overwriting. Make sure the erasure prevention switch is off. Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 230 Why doesn’t the memory card icon appear in the Computer window? Troubleshooting Hardware The icon will not appear if no memory card is inserted in the slot. Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 231 Log on using a user account that has system administrator privileges to reset your Software password. If you forget all passwords for system administrator accounts, you cannot reset any Network / Internet Windows passwords. You need to perform system recovery. [Details] Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 232 The password is case-sensitive, so be sure to check letters for the current case before you enter the password. Backup / Recovery If you forget the power-on password, you cannot start your VAIO computer. [Details] Security Peripheral Devices © 2012 Sony Corporation...
Page 233 Enter the machine password to reset the user password at the BIOS setup screen. When you forget your machine password: The password needs to be reset and a fee will be charged. To reset the password, Network / Internet contact an authorized Sony service/support center. Backup / Recovery Security Peripheral Devices...
Page 234 Be sure to make a backup copy of your valuable data before recovering your VAIO computer. Refer to Windows Help and Support for more information. Note Recovering your VAIO computer will delete all the data on the built-in storage device. © 2012 Sony Corporation...
Page 235 VAIO Care Rescue. Note Recovering your VAIO computer will delete all the data on the built-in storage device. © 2012 Sony Corporation...
Page 236 USB port on the computer, then turn off the computer and try recovering it again. Peripheral Devices If the problem persists, visit the VAIO online support website for further assistance. © 2012 Sony Corporation...
Page 237 If an AC adapter is supplied with an external optical disc drive, plug the AC adapter Network / Internet into a power source. Try other reliable media. Backup / Recovery If the problem persists, visit the VAIO online support website for further assistance. Security Peripheral Devices © 2012 Sony Corporation...
Page 238 VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use How do I create Recovery Media? Troubleshooting You can create Recovery Media using VAIO Care. [Details] Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 239 VAIO Care Rescue. Software If the problem persists, visit the VAIO online support website for further assistance. Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 240 Troubleshooting Hardware There are two ways to recover your VAIO computer system: from Recovery Media [Details] and from the recovery area [Details]. Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 241 Advanced Tools, Restore and [Details] recovery, and Reinstall applications and drivers. Software Refer to the help file included with VAIO Care for more information. Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 242 (Power) button but the ASSIST button. Hardware You may have pressed not the Exit VAIO Care Rescue Mode and check where the (Power) button is located on your VAIO computer. Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 243 This is normal. Because your VAIO computer’s CPU utilizes a type of CPU speed controlling technology for power conservation purposes, the System Properties window may display the current CPU speed instead of the maximum speed. Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 244 Make sure you have installed the latest video driver software. Software On some VAIO computer models, the graphics memory is shared with the system. The optimal graphics performance in such a case is not guaranteed. Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 246 VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Parts Description Troubleshooting Keyboard Mouse How to Use VAIO computer Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 247 Checking the Remaining Battery Power of the Keyboard Network / Internet Combinations and Functions with the Fn Key Connecting the Wireless Keyboard Connections Replacing the AA Battery of the Keyboard Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 248 You might be looking for the following topics: Setup About the Usage Environment for the Mouse Connecting the Wireless Mouse Replacing the AA Battery of the Mouse Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 249 Keeping Your VAIO Computer in Optimum Condition (VAIO Care) Notes on Adding and Removing Memory Modules Security Setting Up an Appropriate Work Environment Setting the Stand Other Operations Updating Your VAIO Computer Using VAIO Update Viewing the System Information Notifications © 2012 Sony Corporation...
Page 250 Back Back to Top Setup Troubleshooting Battery Display How to Use Keyboard Memory module Parts Description Mouse Power Setup Supplied items VAIO computer Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 251 Changing the Rapid Wake (Sleep Mode) Settings Connections Charge Indicator Status List Checking the Battery Charge Capacity Settings Extending the Battery Life Notes on Using the Battery Pack Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 252 Enlarging the Text Size (DPI)<Touch screen equipped models> How to Use the Touch Screen<Touch screen equipped models> Settings Notes on Using the Touch Screen<Touch screen equipped models> Notes on the LCD screen Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 253 Checking the Caps Lock / Num Lock / Scroll Lock States Checking the Remaining Battery Power of the Keyboard Connections Combinations and Functions with the Fn Key Connecting the Wireless Keyboard Settings Parts and Controls of the Keyboard Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 254 Before adding or removing memory modules, read the following precautions thoroughly. Network / Internet You might be looking for the following topics: Connections Viewing the System Information Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 255 Change the AA battery in the mouse when the battery power becomes low. Setup You might be looking for the following topics: Network / Internet Connecting the Wireless Mouse Parts and Controls of the Mouse Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 256 Security Changing the Rapid Wake (Sleep Mode) Settings Charge Indicator Status List Other Operations Notes on Sleep Mode Notes on Using the Power Source Notifications Restarting Your VAIO Computer Selecting a Power Plan Using Sleep Mode © 2012 Sony Corporation...
Page 257 Back to Top Supplied items Troubleshooting Checking Supplied Items Check all items packed with the product before use. How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 258 Keeping Your VAIO Computer in Optimum Condition (VAIO Care) Notifications Parts and Controls on the Back Parts and Controls on the Front Parts and Controls on the Sides Updating Your VAIO Computer Using VAIO Update Viewing the System Information © 2012 Sony Corporation...
Page 259 VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Network / Internet Troubleshooting Internet How to Use Wireless LAN Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 260 Stopping Wi-Fi (Wireless LAN) Communications You can stop Wi-Fi (wireless LAN) communications by following these steps. Using the Antivirus App for Your VAIO Computer Protect your VAIO computer against computer viruses by using the antivirus app. © 2012 Sony Corporation...
Page 261 Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and Settings set up devices required for connecting your VAIO computer to the Internet. Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 262 You can establish Wi-Fi (wireless LAN) communications between your VAIO computer and Security an access point (not supplied). Stopping Wi-Fi (Wireless LAN) Communications Other Operations You can stop Wi-Fi (wireless LAN) communications by following these steps. Notifications © 2012 Sony Corporation...
Page 263 Audio BLUETOOTH How to Use Battery CD/DVD/BD Parts Description Display HDMI Setup Headphones Internet Keyboard Network / Internet Microphone Mouse Connections Peripheral device Power Settings Speakers Wireless LAN Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 264 You might be looking for the following topics: Settings Adjusting the Microphone Volume Adjusting the Speakers Volume Playback Adjusting the Volume in Windows Playing Surround Sound Using S-FORCE Front Surround 3D Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 265 Notes on Using the BLUETOOTH(R) Function Settings Before using the BLUETOOTH function, read the following precautions for correct use. Stopping BLUETOOTH(R) Communications Playback You can stop BLUETOOTH communications by following these steps. Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 266 Charge Indicator Status List Charging the Battery Pack Network / Internet Checking the Battery Charge Capacity Extending the Battery Life Connections Notes on Using the Battery Pack Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 267 Handling Discs<Optical disc drive equipped models> Network / Internet Inserting/Removing a Disc<Optical disc drive equipped models> Notes on Using Discs<Optical disc drive equipped models> Connections Supported Discs<Optical disc drive equipped models> Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 268 Enable/Disable the Touch Screen<Touch screen equipped models> Enlarging the Text Size (DPI)<Touch screen equipped models> Backup / Recovery How to Use the Touch Screen<Touch screen equipped models> Notes on Using the Touch Screen<Touch screen equipped models> Security Other Operations Notifications © 2012 Sony Corporation...
Page 269 You can change the screen resolution or size of your VAIO computer’s screen image Parts Description displayed on an external display, such as a TV, connected to the computer with an HDMI cable (not supplied). Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 270 Connecting External Speakers or Headphones You can connect external sound output devices (such as speakers or headphones) to your How to Use VAIO computer. Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 271 Stopping Wi-Fi (Wireless LAN) Communications You can stop Wi-Fi (wireless LAN) communications by following these steps. Using the Antivirus App for Your VAIO Computer Protect your VAIO computer against computer viruses by using the antivirus app. © 2012 Sony Corporation...
Page 272 Checking the Remaining Battery Power of the Keyboard Combinations and Functions with the Fn Key Settings Parts and Controls of the Keyboard Replacing the AA Battery of the Keyboard Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 273 Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and Settings set up devices required for connecting your VAIO computer to the Internet. Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 274 You can connect an external microphone to your VAIO computer and enjoy voice chat, etc. How to Use Parts Description You might be looking for the following topics: Setup Adjusting the Microphone Volume Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 275 Setup Network / Internet You might be looking for the following topics: Parts and Controls of the Mouse Connections Replacing the AA Battery of the Mouse Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 276 You can connect an external microphone to your VAIO computer and enjoy voice chat, etc. Setup Notes on the LCD screen Network / Internet Read the following precautions for correct use of the LCD screen. Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 277 Notes on Sleep Mode Notes on Using the Power Source Restarting Your VAIO Computer Playback Selecting a Power Plan Shutting Down Your VAIO Computer Backup / Recovery Turning on Your VAIO Computer Using Sleep Mode Security Other Operations Notifications © 2012 Sony Corporation...
Page 278 You can connect external sound output devices (such as speakers or headphones) to your How to Use VAIO computer. Parts Description You might be looking for the following topics: Setup Adjusting the Speakers Volume Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 279 You can connect a Universal Serial Bus (USB) device such as a mouse, floppy disk drive, Setup speaker or printer to your VAIO computer. Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 280 You can establish Wi-Fi (wireless LAN) communications between your VAIO computer and Security an access point (not supplied). Stopping Wi-Fi (Wireless LAN) Communications Other Operations You can stop Wi-Fi (wireless LAN) communications by following these steps. Notifications © 2012 Sony Corporation...
Page 281 Camera Setup Display Encryption HDMI Memory module Network / Internet Microphone Password Connections Peripheral device Power Settings Recovery Security Sensor Service and support Playback Speakers Backup / Recovery Touch panel VAIO computer Security Other Operations Notifications © 2012 Sony Corporation...
Page 282 Its effect is especially Playback noticeable when you are watching movies. Backup / Recovery You might be looking for the following topics: Security Connecting External Speakers or Headphones Connecting an External Microphone Other Operations Notifications © 2012 Sony Corporation...
Page 283 BIOS function. Entry of the power-on password will be prompted after the VAIO logo appears to start the computer. Playback Using Intel(R) Anti-Theft Technology<Intel(R) Anti-Theft Technology supported Backup / Recovery models> You can change the Intel(R) Anti-Theft Technology settings in the BIOS setup screen. Security Other Operations Notifications © 2012 Sony Corporation...
Page 284 Changing the Rapid Wake (Sleep Mode) Settings Charge Indicator Status List Charging the Battery Pack Network / Internet Checking the Battery Charge Capacity Extending the Battery Life Connections Installing/Removing the Battery Pack Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 285 Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve How to Use problems you might encounter when using the computer. Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 286 Handling Discs<Optical disc drive equipped models> Inserting/Removing a Disc<Optical disc drive equipped models> Connections Notes on Using Discs<Optical disc drive equipped models> Supported Discs<Optical disc drive equipped models> Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 287 Setup You might be looking for the following topics: Notes on the Built-in Camera<Built-in camera equipped models> Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 288 Notes on the LCD screen Read the following precautions for correct use of the LCD screen. You might be looking for the following topics: About the Touch Screen<Touch screen equipped models> Adjusting the Angle of the Screen © 2012 Sony Corporation...
Page 289 Notes on Using the TPM<TPM security chip equipped models> Setup Before using the Trusted Platform Module (TPM), read the following precautions for correct use. Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 290 You can change the screen resolution or size of your VAIO computer’s screen image Parts Description displayed on an external display, such as a TV, connected to the computer with an HDMI cable (not supplied). Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 291 Parts Description You might be looking for the following topics: Setup Adding and Removing Memory Modules Notes on Adding and Removing Memory Modules Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 292 You can adjust the volume level of the microphone. How to Use Parts Description You might be looking for the following topics: Setup Connecting an External Microphone Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 293 You can set a password (power-on password) for booting up your VAIO computer, using the Connections BIOS function. Entry of the power-on password will be prompted after the VAIO logo appears to start the computer. Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 294 Read the following precautions for correct use of the LCD screen. Setup Network / Internet You might be looking for the following topics: Connecting an External Microphone Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 295 Changing the Rapid Wake (Sleep Mode) Settings Charge Indicator Status List Security Charging the Battery Pack Connecting a Power Source Other Operations Installing/Removing the Battery Pack Restarting Your VAIO Computer Notifications Shutting Down Your VAIO Computer Turning on Your VAIO Computer © 2012 Sony Corporation...
Page 296 Network / Internet Creating Recovery Media Notes on Recovery Connections Recovering from Recovery Media Recovering from the Recovery Area Settings Removing Recovery Contents to Free up Disk Space Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 297 Be sure to update your VAIO computer with the following software applications to enhance How to Use the computer’s efficiency, security, and functionality. Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 298 How to Use following functions. Parts Description Notes on Built-In Sensors Before using built-in sensors, read the following precautions for correct use. Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 299 VAIO computer up to date. Connections Settings You might be looking for the following topics: About Online Support Website Playback Solving Common Problems with Your VAIO Computer Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 300 You can change the volume level of the speakers and headphones. How to Use Parts Description You might be looking for the following topics: Setup Connecting External Speakers or Headphones Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 301 Notes on Using the TPM<TPM security chip equipped models> Setup Before using the Trusted Platform Module (TPM), read the following precautions for correct use. Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 302 Before using the touch screen, read the following precautions for correct use. Settings You might be looking for the following topics: Playback About the Touch Screen<Touch screen equipped models> Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 303 Checking Supplied Items Notes on Adding and Removing Memory Modules Parts and Controls on the Back Parts and Controls on the Front Parts and Controls on the Sides Setting Up an Appropriate Work Environment Setting the Stand © 2012 Sony Corporation...
Page 304 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Playback Troubleshooting CD/DVD/BD How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 305 You might be looking for the following topics: Connections Booting Your VAIO Computer from External Devices Connecting an External Drive Settings Handling Discs<Optical disc drive equipped models> Notes on Using Discs<Optical disc drive equipped models> Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 306 Backup / Recovery Troubleshooting BIOS Backup How to Use Built-in storage device Button Parts Description CD/DVD/BD Partition Setup Recovery Service and support VAIO computer Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 307 Network / Internet You might be looking for the following topics: Connections Removing the Power-on Password Setting/Changing the Power-on Password Using Intel(R) Anti-Theft Technology<Intel(R) Anti-Theft Technology supported models> Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 308 When you cannot start Windows, follow these steps to restore computer system files. Backup / Recovery Restoring Your Data with VAIO Data Restore Tool If you backed up files previously using VAIO Care Rescue, use VAIO Data Restore Tool to Security restore these files. Other Operations Notifications © 2012 Sony Corporation...
Page 309 Your built-in storage device contains the recovery area where the data for system recovery is stored. If your VAIO computer includes a solid state drive (SSD), you might want to minimize the recovery area by removing such data. Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 310 Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve How to Use problems you might encounter when using the computer. Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 311 Handling Discs<Optical disc drive equipped models> Inserting/Removing a Disc<Optical disc drive equipped models> Connections Notes on Using Discs<Optical disc drive equipped models> Supported Discs<Optical disc drive equipped models> Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 312 Parts Description system files from your data files. Creating Partitions Setup This topic describes how to create partitions. Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 313 Your built-in storage device contains the recovery area where the data for system recovery is stored. If your VAIO computer includes a solid state drive (SSD), you might want to minimize the recovery area by removing such data. © 2012 Sony Corporation...
Page 314 You might be looking for the following topics: Setup About Online Support Website Solving Common Problems with Your VAIO Computer Network / Internet Updating Your VAIO Computer Using VAIO Update Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 315 Security Parts and Controls on the Front Parts and Controls on the Sides Setting Up an Appropriate Work Environment Other Operations Setting the Stand Updating Your VAIO Computer Notifications Using VAIO Update Viewing the System Information © 2012 Sony Corporation...
Page 316 VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Security Troubleshooting BIOS Encryption How to Use Internet Password Parts Description Service and support Setup VAIO computer Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 317 You might be looking for the following topics: Connections About the ASSIST Button Booting Your VAIO Computer from External Devices Settings Using Intel(R) Anti-Theft Technology<Intel(R) Anti-Theft Technology supported models> Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 318 Notes on Using the TPM<TPM security chip equipped models> Setup Before using the Trusted Platform Module (TPM), read the following precautions for correct use. Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 319 Connecting to the Internet with a Wired Connection Disabling the Wi-Fi (Wireless LAN) Function Notes on Using the Wi-Fi (Wireless LAN) Function Playback Starting Wi-Fi (Wireless LAN) Communications Stopping Wi-Fi (Wireless LAN) Communications Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 320 You can set a password (power-on password) for booting up your VAIO computer, using the Connections BIOS function. Entry of the power-on password will be prompted after the VAIO logo appears to start the computer. Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 321 Network / Internet You might be looking for the following topics: Connections About Online Support Website Solving Common Problems with Your VAIO Computer Updating Your VAIO Computer Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 322 Notes on Using the TPM<TPM security chip equipped models> Setup Before using the Trusted Platform Module (TPM), read the following precautions for correct use. Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 323 Backup / Recovery Parts and Controls on the Front Parts and Controls on the Sides Security Setting Up an Appropriate Work Environment Setting the Stand Other Operations Updating Your VAIO Computer Viewing the System Information Notifications © 2012 Sony Corporation...
Page 324 How to Use Built-in storage device CD/DVD/BD Parts Description Camera Display Setup Keyboard Memory card Memory module Mouse Network / Internet Partition Power Connections Touch panel Settings VAIO computer Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 325 You might be looking for the following topics: Setup About the ASSIST Button Booting Your VAIO Computer from External Devices Network / Internet Removing the Power-on Password Setting/Changing the Power-on Password Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 326 When your VAIO computer is running on battery power, you can extend the battery life using the following methods. Backup / Recovery You might be looking for the following topics: Security Installing/Removing the Battery Pack Other Operations Notes on Using the Battery Pack Notifications © 2012 Sony Corporation...
Page 327 Network / Internet You might be looking for the following topics: Connections Checking the Volume of the Recovery Area Removing Recovery Contents to Free up Disk Space Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 328 Connecting an External Drive Network / Internet Handling Discs<Optical disc drive equipped models> Notes on Using Discs<Optical disc drive equipped models> Connections Supported Discs<Optical disc drive equipped models> Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 329 Internet using communication software, such as Windows Live Messenger.For detailed information on how to use the software, refer to the help file included with the software. Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 330 Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device Security Enable/Disable the Touch Screen<Touch screen equipped models> Enlarging the Text Size (DPI)<Touch screen equipped models> Other Operations Notes on the LCD screen Notifications © 2012 Sony Corporation...
Page 331 Change the AA battery in the keyboard when the battery power becomes low. Settings You might be looking for the following topics: Playback About the Usage Environment for the Keyboard Connecting the Wireless Keyboard Backup / Recovery Parts and Controls of the Keyboard Security Other Operations Notifications © 2012 Sony Corporation...
Page 332 Other Operations Notes on Using SD Memory Cards Before using SD memory cards, read the following precautions for correct use. Notifications Notes on Using “Memory Stick” Before using “Memory Stick”, read the following precautions for correct use. © 2012 Sony Corporation...
Page 333 Before adding or removing memory modules, read the following precautions thoroughly. Network / Internet You might be looking for the following topics: Connections Viewing the System Information Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 334 You might be looking for the following topics: Setup About the Usage Environment for the Mouse Connecting the Wireless Mouse Parts and Controls of the Mouse Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 335 Parts Description system files from your data files. Creating Partitions Setup This topic describes how to create partitions. Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 336 Notifications You might be looking for the following topics: Connecting a Power Source Installing/Removing the Battery Pack Notes on Sleep Mode Notes on Using the Power Source Selecting a Power Plan © 2012 Sony Corporation...
Page 337 Before using the touch screen, read the following precautions for correct use. Connections Settings You might be looking for the following topics: Enable/Disable the Touch Screen<Touch screen equipped models> Playback Enlarging the Text Size (DPI)<Touch screen equipped models> Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 338 You can connect a Universal Serial Bus (USB) device such as a mouse, floppy disk drive, Setup speaker or printer to your VAIO computer. Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 339 Parts and Controls on the Front Backup / Recovery Parts and Controls on the Sides Setting Up an Appropriate Work Environment Security Setting the Stand Updating Your VAIO Computer Other Operations Using VAIO Update Viewing the System Information Notifications © 2012 Sony Corporation...
Page 340 Care and maintenance How to Use Important notice Product registration Parts Description Read this first Security Setup Service and support Supplied items VAIO computer Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 341 Connections Settings You might be looking for the following topics: Booting Your VAIO Computer from External Devices Playback Connecting an External Drive Inserting/Removing a Disc<Optical disc drive equipped models> Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 342 Cleaning Your VAIO computer/LCD screen Before cleaning your VAIO computer, read the following precautions for the correct cleaning How to Use procedure. Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 343 How to Use About the Software License Parts Description This product contains software owned by Sony and licensed by third parties. Use of such software is subject to the terms and conditions of license agreements enclosed with this Setup product.
Page 344 About Online Support Website The online support website provides information about frequently asked questions about How to Use your VAIO computer. Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 345 Back to Top Read this first Troubleshooting Read This First Congratulations on your purchase of this VAIO(R) computer. How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 346 Be sure to update your VAIO computer with the following software applications to enhance How to Use the computer’s efficiency, security, and functionality. Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 347 Solving Common Problems with Your VAIO Computer If you have any problem operating your VAIO computer, try these suggestions before Setup contacting an authorized Sony service/support center or your local Sony dealer directly. Network / Internet Updating Your VAIO Computer Be sure to update your VAIO computer with the following software applications to enhance the computer’s efficiency, security, and functionality.
Page 348 Back to Top Supplied items Troubleshooting Checking Supplied Items Check all items packed with the product before use. How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 349 Notes on Adding and Removing Memory Modules Security Parts and Controls on the Back Parts and Controls on the Front Parts and Controls on the Sides Other Operations Setting the Stand Using VAIO Update Notifications Viewing the System Information © 2012 Sony Corporation...
Page 350 Hardware How to Use Audio BIOS Troubleshooting BLUETOOTH Battery Hardware CD/DVD/BD Camera Software Computer Display Floppy disk Keyboard Network / Internet Memory card Backup / Recovery Microphone Password Security Power Sensor Software Peripheral Devices Wireless LAN © 2012 Sony Corporation...
Page 351 What should I do if I hear microphone feedback from speakers when using my microphone? Hardware What should I do if my microphone does not work? Software What should I do if sound interruptions occur during video or audio playback? Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 352 VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top BIOS How to Use What should I do if I forget the power-on password to start my VAIO computer? Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 353 Why can’t I use BLUETOOTH(R) devices when I switch users? Peripheral Devices Why can’t I use the BLUETOOTH(R) function when I log onto my VAIO computer as a user with a standard user account? Why is my BLUETOOTH(R) connection slow? © 2012 Sony Corporation...
Page 354 Why doesn’t my VAIO computer enter Hibernate mode when the battery pack is running out of power? Network / Internet Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power? Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 355 What should I do if I cannot remove the disc from the optical disc drive? Hardware Why can’t I write data to a disc? Software Why does it take time to write data to DVD writable media? Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 356 Why are captured images poor in quality? Software Why does the viewfinder show no images or poor-quality images? Network / Internet Why is the video input from the built-in camera suspended momentarily? Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 357 Why does the System Properties window display a slower CPU speed than the maximum? Troubleshooting Why is my VAIO computer running slowly and the CPU clock frequency low Hardware while the computer is running on battery power? Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 358 Peripheral Devices Why do sound interruptions and/or dropped frames occur when I play high- definition videos, such as those recorded with the AVCHD digital video camcorder? Why does the viewfinder show no images or poor-quality images? © 2012 Sony Corporation...
Page 359 What should I do if I cannot save data on my floppy disk? What should I do if my VAIO computer does not recognize the floppy disk? Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 360 How to Use What should I do if I cannot enter certain characters with my keyboard? Troubleshooting What should I do if my keyboard configuration is wrong? Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 361 What should I do if I do not know the SSID or security key for the access Security point? What should I do if the text size on the website is small or large? Peripheral Devices What should I do if the website is not displayed? © 2012 Sony Corporation...
Page 362 Why can’t I write data to a memory card? Troubleshooting Why doesn’t the memory card icon appear in the Computer window? Hardware Why doesn’t the “Memory Stick” icon appear in the Computer window? Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 363 What should I do if I hear microphone feedback from speakers when using my microphone? Troubleshooting What should I do if my microphone does not work? Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 364 What should I do if the Enter Onetime Password message appears and Software Windows does not start after I enter a wrong power-on password three times consecutively? Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 365 Why does my VAIO computer automatically turn off? Why doesn’t my VAIO computer enter Hibernate mode when the battery pack is running out of power? Why doesn’t my computer screen turn off after the automatic turn-off time has passed? © 2012 Sony Corporation...
Page 366 Back Back to Top Sensor How to Use Why doesn’t the built-in digital compass show the correct direction? Troubleshooting Why doesn’t the computer screen rotate? Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 367 Troubleshooting camcorder? Hardware You might be looking for the following topics: Software What should I do if my game software does not work or it keeps crashing? Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 368 What should I do if I cannot save data on my floppy disk? What should I do if my VAIO computer does not recognize the USB device? Security What should I do if my VAIO computer does not recognize the floppy disk? Peripheral Devices © 2012 Sony Corporation...
Page 369 What should I do if I do not know the SSID or security key for the access Security point? What should I do if the text size on the website is small or large? Peripheral Devices What should I do if the website is not displayed? © 2012 Sony Corporation...
Page 370 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Software How to Use Display Software Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 371 Security What should I do if videos are not displayed on the computer screen? What should I do if videos are not displayed smoothly? Peripheral Devices Why does the viewfinder show no images or poor-quality images? © 2012 Sony Corporation...
Page 372 Troubleshooting Why do sound interruptions and/or dropped frames occur when I play high- definition videos, such as those recorded with the AVCHD digital video Hardware camcorder? Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 373 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Network / Internet How to Use BLUETOOTH Troubleshooting Wireless LAN Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 374 Why can’t I use BLUETOOTH(R) devices when I switch users? Peripheral Devices Why can’t I use the BLUETOOTH(R) function when I log onto my VAIO computer as a user with a standard user account? Why is my BLUETOOTH(R) connection slow? © 2012 Sony Corporation...
Page 375 What should I do if I do not know the SSID or security key for the access Security point? What should I do if the text size on the website is small or large? Peripheral Devices What should I do if the website is not displayed? © 2012 Sony Corporation...
Page 376 What should I do if I do not know the SSID or security key for the access Security point? What should I do if the text size on the website is small or large? Peripheral Devices What should I do if the website is not displayed? © 2012 Sony Corporation...
Page 377 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Backup / Recovery How to Use Floppy disk Recovery Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 378 What should I do if I cannot save data on my floppy disk? What should I do if my VAIO computer does not recognize the floppy disk? Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 379 What should I do if I cannot recover my VAIO computer from the recovery Backup / Recovery area? What should I do if my VAIO computer becomes unstable (Windows does not Security start)? Peripheral Devices What should I do if my VAIO computer becomes unstable (Windows starts)? © 2012 Sony Corporation...
Page 380 What should I do if I cannot save data on my floppy disk? Backup / Recovery What should I do if my VAIO computer does not recognize the USB device? What should I do if my VAIO computer does not recognize the floppy disk? Security Peripheral Devices © 2012 Sony Corporation...
Page 381 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Security How to Use BIOS Password Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 382 VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top BIOS How to Use What should I do if I forget the power-on password to start my VAIO computer? Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 383 What should I do if the Enter Onetime Password message appears and Software Windows does not start after I enter a wrong power-on password three times consecutively? Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 384 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Peripheral Devices How to Use Floppy disk Printer Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 385 What should I do if I cannot save data on my floppy disk? Software What should I do if my VAIO computer does not recognize the floppy disk? Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 386 VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Printer How to Use What should I do if I cannot print a document? Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 387 What should I do if my VAIO computer does not recognize the floppy disk? Security You might be looking for the following topics: What should I do if I cannot charge the device connected to the USB port that supports USB Peripheral Devices charging? © 2012 Sony Corporation...

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